وظائف فنادق في مصر

<p><h4>Job summary</h4> <p>Supports the general manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 1 year experience in administrative assistance, clerical services, or related professional area. OR</li> <li>2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Providing documentation and reporting support</h4> <ul> <li>Assists managers in preparation of various reports and presentations.</li> <li>Attends, transcribes and distributes minutes, and participates in staff meetings, executive committee meetings and department meetings as needed.</li> <li>Makes new files, maintains existing files.</li> <li>Maintains giveaway/donation files and assists in making reservations.</li> <li>Provides administrative support to manager(s) and department.</li> </ul> <h4>Supporting correspondence</h4> <ul> <li>Composes, produces and signs correspondence on routine matters.</li> <li>Produces and distributes correspondence as required.</li> <li>Answers department phones.</li> <li>Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.</li> <li>Sorts and distributes mail.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Ensures the quality, standards and meets the expectations of the customers on a daily basis.</li> <li>Attends meetings and communicates with executives and peers as an effort to improve quality of service.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Ensures VIP amenity requests from GM/DOPS are handled in a timely manner.</li> <li>Signs for managers and releases, with specific permission.</li> <li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities.</li> <li>Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.</li> <li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <p><strong>Invoice & billing management:</strong></p> <ul> <li>Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.</li> <li>Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.</li> <li>Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</li> </ul> <p><strong>Collections management:</strong></p> <ul> <li>Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.</li> <li>Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.</li> <li>Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</li> </ul> <p><strong>Account reconciliation:</strong></p> <ul> <li>Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced.</li> <li>Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported.</li> <li>Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</li> </ul> <p><strong>Cash flow & financial reporting:</strong></p> <ul> <li>Monitor cash flow and ensure that payments are processed and deposited in a timely manner.</li> <li>Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management.</li> <li>Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</li> </ul> <p><strong>Internal controls & compliance:</strong></p> <ul> <li>Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements.</li> <li>Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud.</li> <li>Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</li> </ul> <p><strong>Customer service & client relations:</strong></p> <ul> <li>Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments.</li> <li>Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances.</li> <li>Ensure a high level of professionalism and service in all interactions with clients and internal teams.</li> </ul> <p><strong>Collaboration with other departments:</strong></p> <ul> <li>Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed.</li> <li>Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</li> </ul> <p><strong>Continuous process improvement:</strong></p> <ul> <li>Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections.</li> <li>Stay updated on industry best practices and any changes in financial regulations or software tools.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the companyu2019s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong></p> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <p><strong>Leading others</strong></p> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <p><strong>Leading the business</strong></p> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Experience / certificates / education</h4> <ul> <li>Bacheloru2019s degree in accounting, finance, business administration, or a related field preferred.</li> <li>Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</li> <li>Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</li> <li>Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</li> <li>Excellent organizational, problem-solving, and time-management skills.</li> <li>Strong communication skills and the ability to manage relationships with both clients and internal teams.</li> <li>Ability to lead, motivate, and train a team of accounts receivable professionals.</li> <li>High attention to detail and accuracy in financial data processing.</li> <li>Strong communication and interpersonal skills.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at his or her station.</p> <p>Assigned to work in the restaurant or bars.</p> <p>Prepare the restaurants and bars, taking into account the service flow in these areas.</p> <p>Take and serve orders from customers.</p> <p>Inform customers about order alternatives and encourage the sales of targeted services.</p> <p>Deliver maximum service in each unit, keeping in line with service rules.</p> <p>Prepare the service plates needed throughout service, collect the empty plates, and instruct the bus boys and interns.</p> <p>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to his or her supervisors.</p> <p>Comply with the departmental instructions and procedures published by the food and beverage department.</p> <p>Carry out duties according to the practices and operational standards identified by the food and beverage manager.</p> <p>Comply with operational rules.</p> <p>Plan working hours as deemed appropriate by the food and beverage manager. Act according to the weekly work schedule and working hours.</p> <p>Attend the orientation training.</p> <p>Undergo two performance assessments each year.</p> <p>Strive to achieve 100% customer satisfaction.</p> <p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.</p> <p><strong>Experience:</strong> At least 2 years of experience in the industry.</p> <p><strong>Foreign language:</strong> English is required.</p> <p><strong>Courses and training:</strong> Vocational trainings and seminars.</p> <p><strong>Computer literacy:</strong> Not required.</p> <p><strong>Skills:</strong> Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>2.1 Responsible for the cleaning, disinfection and order of the F&B areas.<br> 2.2 Responsible for cleaning, maintenance and distribution of all materials that belong to the F&B department.<br> 2.3 Responsible for the order, stocks and supply transfers from the storage house.<br> 2.4 Work with employees working on all shifts in order to distribute duties.<br> 2.5 Actively take part in all operations and ensure that operations are carried out seamlessly.<br> 2.6 Monitor the buffet preparation equipment and hand them over to the buffet attendant fully functional.<br> 2.7 Assist his/her seniors and assume the full responsibility of the department in their absence.<br> 2.8 Control the entry/exit and break hours of employees.<br> 2.9 Control the washing cycle of the dishwasher to ensure that the proper cycle is used and correct it, if necessary.<br> 2.10 Handle requests placed by juniors and, when necessary, report them to his/her seniors.<br> 2.11 Control garbage collection and the garbage areas and ensure that the necessary arrangements are made.<br> 2.12 Take part in the Emergency Response Teams.<br> 2.13 Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> 2.14 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a primary school diploma.</li> <li>Experience: At least 3 years of related work experience or 1 year of work experience in a lower position and experience with applying the main principles and/or different methods.</li> <li>Foreign language: Not required.</li> <li>Courses and training: Prior attendance in trainings in the related field.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to possess advanced level of knowledge of standard work routines and general kitchen rules. Expected to perform simple, specific and standard tasks that are generally repetitive.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Develops and implements the hotel's cigar programme in alignment with the brand's Food &amp; Beverage strategy and luxury service standards.</li><li>Curates, manages and updates the premium cigar collection based on guest preferences, market trends and business objectives.</li><li>Ensures proper storage, preservation and rotation of cigars by maintaining optimal humidity and temperature conditions.</li><li>Maintains the cigar humidor and ensures all products are presented in excellent condition and meet quality standards.</li><li>Monitors inventory levels, establishes minimum and maximum stock quantities and conducts regular inventory counts.</li><li>Controls cigar purchasing activities in accordance with hotel procurement policies and approved suppliers.</li><li>Maximises departmental revenue through premium cigar sales, upselling techniques and luxury guest experiences.</li><li>Recommends suitable cigar pairings with wines, whiskies, cognacs, rums and other premium beverages.</li><li>Provides professional cigar cutting, lighting and serving services according to international standards.</li><li>Conducts cigar tastings and pairing events for guests, VIPs and special hotel occasions.</li><li>Builds and maintains strong relationships with approved cigar suppliers and distributors.</li><li>Trains and coaches Food &amp; Beverage employees on cigar knowledge, storage procedures, service techniques and responsible tobacco service.</li><li>Ensures compliance with local tobacco laws, hotel policies and responsible service regulations.</li><li>Monitors guest satisfaction related to cigar service and implements corrective actions to continuously improve the guest experience.</li><li>Maintains the cleanliness, organization and maintenance of cigar lounges, humidors and cigar accessories.</li><li>Protects and maintains cigar equipment, cutters, lighters, ashtrays and related service items.</li><li>Prepares monthly reports covering cigar sales, inventory, purchasing activities and profitability.</li><li>Assists in preparing annual budgets and revenue forecasts related to cigar operations.</li><li>Supports promotional campaigns, luxury events and VIP functions by creating exclusive cigar experiences.</li><li>Coordinates with restaurant, bar and banquet teams to ensure seamless cigar and beverage service.</li><li>Researches industry trends, new cigar brands and innovations to continuously enhance the hotel's cigar programme.</li><li>Promotes effective communication within the Food &amp; Beverage Department to improve operational efficiency.</li><li>Conducts regular quality inspections to ensure all cigars meet hotel presentation and quality standards.</li><li>Supports sustainability initiatives by reducing waste and ensuring responsible disposal of tobacco-related materials.</li><li>Ensures chemicals used for cleaning storage areas and accessories are handled and stored safely.</li><li>Participates in Food Safety and Quality Management System activities as required.</li><li>Identifies operational issues, analyses performance data and implements continuous improvement plans.</li><li>Maintains the highest standards of professionalism, personal appearance and guest interaction.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education/Experience: </strong>4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods.</li><li><strong>Foreign Language:</strong>&nbsp; Sufficient level of English to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> MS Office applications.</li><li><strong>Skills:</strong> Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Have knowledge of all Kids Club facilities, activities, schedules, and services provided by the hotel.</li><li>Perform duties according to the operational standards, policies, and procedures established by the Recreation Manager.</li><li>Welcome children and parents in a friendly, professional, and respectful manner at all times.</li><li>Ensure the safety, security, and well-being of all children participating in Kids Club activities.</li><li>Organize, supervise, and lead age-appropriate indoor and outdoor recreational, educational, creative, and entertainment activities.</li><li>Encourage children's participation while creating a fun, positive, and inclusive environment.</li><li>Follow the daily activity schedule and prepare all materials, games, and equipment before each activity.</li><li>Maintain constant supervision of children during activities and ensure attendance records are accurately maintained.</li><li>Respond professionally to parents' inquiries, requests, and complaints, resolve issues whenever possible, and inform the Recreation Manager when necessary.</li><li>Report any accidents, injuries, illnesses, or unusual incidents immediately and complete the required incident reports.</li><li>Ensure all Kids Club equipment, toys, games, and learning materials are clean, safe, and in good working condition.</li><li>Maintain cleanliness, hygiene, and organization of the Kids Club before, during, and after activities.</li><li>Inspect all Kids Club facilities and equipment daily, report damaged or unsafe items, and coordinate repairs with the Engineering Department.</li><li>Ensure all activities comply with hotel policies, child safeguarding procedures, and health and safety standards.</li><li>Organize and participate in children's parties, themed events, holiday celebrations, and family entertainment programs.</li><li>Promote Kids Club activities to hotel guests and encourage children's participation.</li><li>Ensure children are registered upon arrival and released only to authorized parents or guardians according to hotel procedures.</li><li>Maintain confidentiality of children's and families' personal information.</li><li>Wear the designated hotel uniform and name badge while on duty.</li><li>Work according to the weekly duty roster and operational requirements determined by the Recreation Manager.</li><li>Attend all departmental meetings, training sessions, and emergency, first aid, and child protection training programs.</li><li>Support the hotel's environmental sustainability initiatives by reducing waste and using resources responsibly.</li><li>Comply with all hotel quality management systems, policies, and standard operating procedures.</li><li>Maintain a professional appearance, positive attitude, and excellent communication with guests and colleagues.</li><li>Carry out any additional duties assigned by the Recreation Manager or Hotel Management that are consistent with the responsibilities of the position.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> &nbsp;Bachelor's Degree in Physical Education, Early Childhood Education, or a related field.</li><li><strong>Experience:</strong> At least 1 year of experience in a Kids Club, childcare,&nbsp;entertainment, or hospitality environment.</li><li><strong>Foreign Language:</strong> Good command of <strong>English and/or Russian</strong> to communicate effectively with children and guests. Additional languages are an advantage.</li><li><strong>Courses and Training:</strong> Certification or training in Childcare, First Aid, CPR, Child Protection,&nbsp;or Kids Entertainment is preferred.</li><li><strong>Computer Literacy:</strong> Basic computer skills are preferred.</li><li><strong>Skills:</strong> Excellent communication and interpersonal skills, ability to work with children of different age groups, creativity in organizing activities, strong supervision and safety awareness, problem-solving ability, teamwork, patience, and a friendly, energetic personality.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p>As director of food and beverage, you will have full accountability for the strategic and operational leadership of the food and beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline.</p> <p>Reporting directly to the general manager and working closely with the planning committee, you will continue to shape the food and beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives.</p> <p>This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.</p> <h4>What you will do</h4> <li>Provide strategic leadership and direction for all food and beverage and culinary operations across the hotel</li> <li>Lead, mentor, and develop a large leadership team including senior operational and culinary leaders</li> <li>Champion a culture of excellence, collaboration, and service rooted in Four Seasons values</li> <li>Drive commercial performance across all outlets, banqueting, and total food and beverage revenue streams</li> <li>Ensure consistent delivery of exceptional guest experience and brand standards</li> <li>Partner closely with culinary leadership on concept development, quality, and innovation</li> <li>Oversee budgeting, forecasting, cost control, and profitability targets</li> <li>Work collaboratively with sales, marketing, rooms, and events teams to maximise opportunities</li> <li>Ensure compliance with all health, safety, licensing, and regulatory requirements</li> <li>Act as a senior ambassador for the hotel across internal and external stakeholders</li> <li>Ability to lead in alignment with Four Seasons brand and philosophy</li> <h4>What you bring</h4> <li>Significant senior leadership experience within luxury hospitality food and beverage operations</li> <li>Proven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operations</li> <li>A strong people leader with a track record of developing and inspiring high performing teams</li> <li>Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred</li> <li>Strong operational knowledge of food & beverage operations, systems, and luxury service standards</li> <li>Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams</li> <li>Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels</li> <li>Deep understanding of luxury service standards and guest expectations</li> <li>Confident operating at executive committee level with strong stakeholder management skills</li> <li>A calm, credible, and visible leadership presence</li> <li>Experience in forecasting, budgeting, and financial planning at a divisional level</li> <li>Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package tailored specifically for our planning committee members</li> <li>Excellent training and development opportunities</li> <li>Complimentary and discounted stays and services at Four Seasons worldwide</li> <li>Comprehensive time off package including vacation, sick and holiday pay</li> <li>Complimentary employee meals prepared by the Four Seasons culinary team</li> <li>Complimentary dry cleaning and laundry services</li></p><p></p>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>The Spa Therapist is responsible for providing high-quality massage, body, and facial treatments to clients to promote relaxation, wellness, and skin health. The role focuses on delivering exceptional guest experiences, maintaining hygiene standards, and upselling spa products and packages.</p><br><br>Qualifications<br><br><p>Diploma/Certificate in Massage Therapy, Aesthetics, or Cosmetology from a recognized institut</p><br><p>Stay updated on new techniques, wellness trends, and product knowledge</p><br> </div>

<p><h4>Company description</h4> <p>The Movenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p> <br> <h4>Job description</h4> <p>We are seeking an enthusiastic and skilled bartender to join our dynamic team in 6th of October City, Egypt. In this role, you will be the heart of our bar operations, delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine technical mixology expertise with genuine hospitality to create memorable moments for every guest who walks through our doors. This position offers the opportunity to showcase your creativity, build lasting guest relationships, and contribute to a collaborative team environment in a fast-paced, rewarding setting.</p> <br> <p><strong>Responsibilities:</strong></p> <ul> <li>Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including craft cocktails, wines, spirits, and specialty drinks, consistently meeting quality and presentation standards</li> <li>Deliver personalized, engaging guest experiences that reflect our commitment to exceptional service and hospitality</li> <li>Maintain comprehensive knowledge of all beverage menu items, promotions, ingredients, and garnishes to confidently answer guest inquiries and recommend drinks tailored to individual preferences</li> <li>Actively upsell beverages, food items, and promotions to enhance guest satisfaction and drive outlet revenue growth</li> <li>Monitor guest consumption responsibly and promote safe, responsible drinking practices</li> <li>Maintain meticulous cleanliness, organization, and sanitation of the bar area, including all equipment, glassware, and work surfaces in compliance with HACCP and safety regulations</li> <li>Process cash and card transactions accurately and efficiently, ensuring proper billing and reconciliation</li> <li>Manage bar inventory by restocking supplies, monitoring stock levels, and promptly reporting shortages to supervisors</li> <li>Collaborate with kitchen and service staff to ensure seamless operations and exceptional guest experiences</li> <li>Contribute to menu innovation by assisting in the development of new cocktails and beverage offerings</li> <li>Support and mentor team members, fostering a collaborative and inclusive work environment</li> <li>Attend training sessions and professional development opportunities to continuously enhance mixology skills and product knowledge</li> <li>Adhere to all local beverage regulations and licensing requirements specific to Egypt</li> </ul> <br> <h4>Qualifications</h4> <p><strong>Experience</strong></p> <ul> <li>Minimum 1–2 years of bartending experience in a hotel, fine dining establishment, or upscale bar environment</li> <li>Demonstrated expertise in cocktail preparation, spirits, wines, and beverage service standards</li> <li>Proven track record of delivering exceptional guest service in a fast-paced environment</li> </ul> <p><strong>Education</strong></p> <ul> <li>High school diploma or equivalent required</li> <li>Completion of a recognized bartending or mixology certification program required</li> </ul> <p><strong>Skills & competencies</strong></p> <ul> <li>Advanced beverage knowledge with the ability to prepare and serve cocktails and drinks to the highest standard of quality and consistency</li> <li>Excellent guest service, interpersonal, and communication skills with a customer-focused mindset</li> <li>Strong multitasking ability and composure when working under pressure in high-volume settings</li> <li>Proficiency in cash handling and point-of-sale (POS) systems</li> <li>Inventory management and stock control capabilities</li> <li>Awareness of allergies, dietary restrictions, and special guest requirements</li> <li>Positive, proactive attitude with a collaborative, team-oriented approach</li> <li>Organizational and time management skills with attention to detail</li> <li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li> </ul> <p><strong>Language & additional requirements</strong></p> <ul> <li>Fluent in English (written and verbal)</li> <li>Arabic language skills are beneficial for this location</li> <li>Knowledge of local beverage regulations and licensing requirements in Egypt</li> <li>Ability to work in a diverse, inclusive environment and embrace our commitment to hospitality excellence</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, collect, secure, and maintain all cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Audit house banks periodically according to SOPs. Maintain, distribute, and record petty cash and cashier banks. Collect and verify cash and cash equivalents and prepare paperwork for bank deposit at prescribed times. Document, prepare, and distribute reports to department managers. Prepare tickets for cash banquet functions and check hotel token machines. Provide cash to guests and conduct currency exchanges in accordance with policies and procedures. Document, maintain, communicate, and act upon all cash variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal and regulatory audit processes and ensure compliance with SOPs.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> At least 1 year of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh .</p><br><br>Job Description<br><br><p>The Kids Club Animator is responsible for creating a fun, safe, and engaging environment for children. The role involves planning and leading age-appropriate activities, entertaining children through games and creative programs, and ensuring their well-being at all times.</p><br><ul><li><p>Plan, organize, and lead daily activities such as games, sports, arts &amp; crafts, music, and mini-shows</p><br></li><li><p>Entertain and supervise children in the Kids Club and outdoor areas</p><br></li><li><p>Ensure the safety, security, and happiness of all children at all times</p><br></li><li><p>Encourage participation and create a friendly, inclusive atmosphere</p><br></li><li><p>Prepare and set up activity areas and materials</p><br></li><li><p>Maintain cleanliness and organization of the Kids Club</p><br></li><li><p>Communicate effectively with parents about children’s activities and behavior</p><br></li><li><p>Follow hotel/resort policies, safety procedures, and child protection guidelines</p><br></li><li><p>Assist with special events, theme days, and mini-discos</p><br></li><li><p>Work closely with the animation/entertainment team</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Experience working with children (kids club, childcare, education, or animation)</p><br></li><li><p>Energetic, creative, and enthusiastic personality</p><br></li><li><p>Strong communication and interpersonal skills</p><br></li><li><p>Ability to engage children of different ages (typically 4–12 years)</p><br></li><li><p>Responsible, patient, and caring attitude</p><br></li><li><p>Basic knowledge of child safety and first aid (preferred)</p><br></li><li><p>Ability to work flexible hours, including weekends and holidays</p><br></li><li><p>Fluency in English; additional languages are an advantage</p><br></li></ul> </div>

<p><h4>Job summary</h4> <p>Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space, and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 3 years experience in housekeeping or related professional area. OR</li> <li>2-year degree from an accredited university in Hotel</p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.</p> <h4>About the role</h4> <p>The Staff Accountant is responsible for assisting the Assistant Director of Finance in maintaining the general ledger and balance sheet reconciliations.</p> <p>Additionally, the Staff Accountant is responsible for supervising other areas within the Finance Department under the direction of the Assistant Director of Finance, including payroll, accounts payable, and general cashiering in accordance with all related local and corporate policies and procedures.</p> <h4>What you will do</h4> <ul> <li>Responsible for supervising other areas within the Finance Department under the direction of the Assistant Director of Finance, including payroll, accounts payable, and general cashiering in accordance with all related local and corporate policies and procedures.</li> <li>Support Assistant Director of Finance with maintaining the effectiveness of internal controls to safeguard the resort's assets and resources.</li> <li>Actively support other department managers with matters dealing with labor standards, payroll, and other issues that may arise.</li> <li>Assist and supervise the efforts, quality, and timeliness of all aspects of payroll, accounts payable, and general cashiering or other areas as directed by the Assistant Director of Finance and Director of Finance.</li> <li>Assist with developing the Finance Department staff to aid the company's future growth.</li> <li>Understand and possess a working knowledge of the Accounting & Finance Manual.</li> <li>Intermediate understanding of month-end process, including but not limited to preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principles.</li> <li>Ensure that income is properly recorded, and an accurate and timely daily revenue report is generated.</li> <li>Ability to direct the efforts, quality and timeliness of all aspects of the payroll, general ledger, accounts payable and general cashiering.</li> <li>Understand the current edition of USALI.</li> <li>Prepare and coordinate the monthly reconciliations for all balance sheet accounts and all bank reconciliations, ensuring all outstanding reconciling items are investigated and resolved satisfactorily.</li> <li>Perform all daily, monthly, and other periodic accounting and financial reporting in an accurate and timely nature.</li> <li>Participate in the physical inventory counts and the subsequent accuracy of count, price, and valuation.</li> <li>Maintain harmonious and professional relationships with all departments and Home Office.</li> <li>Assist in other areas of the accounting office as needed.</li> </ul> <h4>What you bring</h4> <ul> <li>College degree and 2+ years of progressive experience in Accounting Management, preferably in a hotel setting.</li> <li>Previous payroll experience and knowledge of labor laws, highly desirable.</li> <li>Previous leadership experience overseeing a team.</li> <li>Computer literacy and the ability to operate computer equipment and excellent Excel and working knowledge of Sun, Opera, BirchStreet Systems preferred.</li> <li>Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings.</li> <li>Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.</li> </ul> <h4>What we offer</h4> <ul> <li>Comprehensive benefits package</li> <li>Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li> <li>Complimentary employee meals</li> <li>Paid holidays, vacation, and sick days</li> <li>Culinary, retail and wellness experiences at special rates</li> </ul> <h4>Schedule & hours</h4> <p>This is a full-time position (on-site)</p> <h4>Compensation</h4> <p>$90,000 - $95,000 annually</p> <p>Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</p> <p>We look forward to receiving your application!</p> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p> <p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p> <p>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</p> <p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p> <p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p> <p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and send them to all of the department managers.</p> <p>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization.</p> <p>Work in coordination with all departments and ensure the flow of necessary information.</p> <p>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p> <p>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p> <p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p> <p>Walk agency representatives and potential guests around the facility.</p> <p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</p> <p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p> <p>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p> <p>Support hotel sales. Is authorised to sell charged services.</p> <p>Take part in the Emergency Response Teams.</p> <p>Keep any items that guests lose in the facility or forget in their room when checking out.</p> <p>Deliver any lost and found to guests still at the hotel or send them by mail.</p> <p>Respond to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p> <p>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p> <p>Take part in training programs and departmental internal communication meetings.</p> <p>Due to being in direct contact with guests, must always look clean, neat and fresh.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a high school diploma.</p> <p><strong>Experience:</strong> At least 2 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programs (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description<\/h4>\n<p>Accor Hotels & Resorts<\/p>\n<p>We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.<\/p>\n\n<h4>Job description<\/h4>\n\n<h4>Customer relations<\/h4>\n<ul>\n<li>Enhances guest satisfaction through his\/her warm and friendly manner, availability and frequent presence in the hotel<\/li>\n<li>Handles guest comments and complaints, ensuring follow-up<\/li>\n<li>Develops strong relationships with guests with the aim of gaining their loyalty<\/li>\n<li>Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome<\/li>\n<\/ul>\n\n<h4>Professional techniques \/ Production<\/h4>\n<ul>\n<li>Steers and promotes all the F&B points of sale<\/li>\n<li>Ensures that all information is duly passed on to the applicable departments<\/li>\n<li>Organises and supervises the preparation of points of sale according to activity forecasts and product information<\/li>\n<li>Ensures the brand's reference standards are properly applied<\/li>\n<li>Ensures that sales materials are of good quality and ensures that pricing is in line with strategy<\/li>\n<li>In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions<\/li>\n<li>Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef<\/li>\n<li>Is responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance<\/li>\n<li>Assures hotel management cover early mornings, evenings, weekends and on bank holidays<\/li>\n<li>Attends meetings for Heads of Department<\/li>\n<li>Passes on the management team's decisions<\/li>\n<li>Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence<\/li>\n<li>May occasionally be asked to replace the General Manager<\/li>\n<\/ul>\n\n<h4>Team management and cross-departmental responsibilities<\/h4>\n<ul>\n<li>Evolves working methods in line with brand philosophy<\/li>\n<li>Develops team spirit and motivation by creating a good working atmosphere<\/li>\n<li>Supervises recruitments in conjunction with the Points of Sale Managers<\/li>\n<li>Organises the welcome of new employees<\/li>\n<li>Carries out annual performance appraisals on managers under his\/her responsibility, sets targets and ensures that appraisals are conducted for employees<\/li>\n<li>Prepares the training plans in conjunction with the managers under his\/her responsibility<\/li>\n<li>Ensures that work schedules are consistent with activity forecasts for the hotel<\/li>\n<li>Leads working and information meetings and team discussions<\/li>\n<li>Involves and motivates the managers and employees under his\/her responsibility to meet the department's quantitative targets<\/li>\n<li>Ensures compliance with labour legislation in the F&B department<\/li>\n<li>Trains and motivates the team to use the sales pitches and ensures they are put into practice<\/li>\n<\/ul>\n\n<h4>Commercial \/ Sales<\/h4>\n<ul>\n<li>Establishes excellent relations with guests<\/li>\n<li>Prepares the commercial action plan for the department and ensures its implementation<\/li>\n<li>Sets daily sales targets to be met by the team<\/li>\n<li>Is familiar with all the hotel's services and informs guests about them to encourage use<\/li>\n<li>Analyses guests' comments and implements any corrective actions as required<\/li>\n<li>Launches and deploys marketing initiatives in the local area in order to increase revenue<\/li>\n<li>Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers<\/li>\n<li>Is actively involved in the local area to keep up-to-date with specific issues and needs<\/li>\n<li>Keeps close track of what the competition is doing<\/li>\n<li>Uses creativity and innovation to facilitate commercial operations<\/li>\n<\/ul>\n\n<h4>Management and administration<\/h4>\n<ul>\n<li>Draws up the annual budget for the department and implements any corrective actions required<\/li>\n<li>Ensures that the management results for the department are in line with the hotel's targets<\/li>\n<li>Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines<\/li>\n<li>Adapts department organisation as required and manages headcount for optimum \"prime cost\"<\/li>\n<li>Draws up, implements and ensures that internal checks are carried out<\/li>\n<li>Supervises F&B purchasing and manages stocks<\/li>\n<li>Supervises purchasing for the restaurant and kitchen, manages stocks and checks that AccorShop purchasing targets are met as decided by the brand<\/li>\n<li>Checks inventories that have been carried out<\/li>\n<li>Ensures that food and beverage costs comply with requirements defined by the hotel and the brand<\/li>\n<li>Takes part in \"Debtor\" meetings and implements actions to recover debt<\/li>\n<\/ul>\n\n<h4>Hygiene \/ Personal safety \/ Environment<\/h4>\n<ul>\n<li>Ensures that restaurant areas are kept clean<\/li>\n<li>Ensures that the equipment and cultural assets of the department remain in good condition and working order<\/li>\n<li>Sets up an action plan based on the hygiene analysis results and tracks implementation<\/li>\n<li>Applies the hotel's security regulations (in case of fire etc) and ensures they are respected<\/li>\n<li>Respects the hotel's commitments to the \"Environment Charter\" (saving energy, recycling, sorting waste etc) and ensures they are fulfilled<\/li>\n<li>Is responsible for the security of people and property in the area under his\/her remit<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<p>University degree or college diploma in hotel or F&B management and\/or culinary institute is preferred.<\/p>\n<p>Valid food safety\/food handler\u2019s certification and Smart Serve certification.<\/p>\n<p>Valid Pro Serve certification and must maintain certification.<\/p>\n<p>Minimum of 6 years of progressive leadership within hotel Food & Beverage operations.<\/p>\n<p>Experience managing progressive beverage program in multi-outlet operation, focusing on trends.<\/p>\n<p>Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences with strong business acumen.<\/p>\n<p>Proven ability in menu concept and design, effective marketing, and online reputation management.<\/p>\n<p>Excellent business skills, including pricing, revenue management and cost controls.<\/p>\n<p>Excellent communication, organizational skills and interpersonal skills to assist in problem resolution with guests.<\/p>\n<p>Management experience in a unionized environment is an asset.<\/p><\/p><p><\/p>

<p><h4>Job summary</h4> <p>Responsible for preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; experienced (1–2 years of experience) in the event management or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; at least 1 year experience in the event management or related professional area required.</li> </ul> <h4>Core work activities</h4> <h4>Managing event logistics and operations</h4> <ul> <li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li> <li>Greets customer during the event phase and hands-off to the event operations team for the execution of details.</li> <li>Adheres to all standards, policies, and procedures.</li> <li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li> <li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li> <li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.</li> <li>Uses his/her judgment to integrate current trends in event management and event design.</li> <li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li> <li>Participates in customer site inspections and assists with the sales process as necessary.</li> <li>Performs other duties as assigned to meet business needs.</li> <li>Solicits feedback from the property departments to identify areas for improvement to enhance the event planner’s experience.</li> </ul> <h4>Ensuring and providing exceptional customer service</h4> <ul> <li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Sets a positive example for guest relations.</li> <li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li> <li>Makes presence known to customer at all times during this process.</li> <li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li> <li>Follows up with customer post-event.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Uses personal judgment and expertise to enhance the customer experience.</li> <li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li> <li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Ensures hourly employees understand expectations and parameters for event activities.</li> </ul> <h4>Leading event management teams</h4> <ul> <li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li> <li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li> <li>Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</li> </ul> <h4>Supporting and coordinating with the sales and marketing function</h4> <ul> <li>Assists in the sales process and revenue forecasting for customer groups.</li> <li>Up-sells products and services throughout the event process.</li> <li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Assists in the development and implementation of corrective action plans.</li> <li>Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li> <li>Works with the property staff and customers to address operational challenges associated with his/her group.</li> <li>Performs other duties as assigned to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area. or</li> <li>4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, fam trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to event management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>