وظائف أخصائي نفسي في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You'll own the day-to-day of Tabby's vendor (third-party) risk and management program while playing an active role across the broader Enterprise Risk Management (ERM) function. The role aims at effectively managing third parties end-to-end including assessing, onboarding, and monitoring vendors from both a risk and a commercial/performance angle and contributing to wider ERM work such as risk assessments, controls, reporting, and frameworks.This is a hands-on execution role for someone who moves fast, communicates clearly, and works well across teams.<br> <br> Key Responsibilities<br><strong><br>Vendor &amp; third-party management</strong><br><ul><li>Manage vendor risk assessments and due diligence throughout the onboarding lifecycle and approvals across different functional units and assisting in risk-tiering and classification of Tabby vendors.</li><li>Manage the end-to-end vendor lifecycle for Tabby from intake, vendor risk assessment, project management across different stakeholders and managing internal approval flows.</li><li>Maintain the vendor inventory, tracker, risk register, and supporting documentation so the picture is always current and audit-ready.</li><li>Be the go-to coordinator between vendors and internal stakeholders (Procurement, Legal, InfoSec, Compliance, Finance, business owners)&nbsp; keeping things moving without dropping detail.</li><li>Help evolve and design Tabby's third-party risk strategy and framework assessment standards, policies to cater to business growth and changing regulatory environment.&nbsp;</li><li>Provide oversight of onboarding and due diligence process to identify and reduce risk before a vendor is engaged.Track vendor performance against SLAs and KPIs through periodic reviews, flagging issues early and driving remediation to closure.</li><li>Build and maintain live dashboards that track SLA compliance, cycle times, ageing breaches, and approval activity across regions and functions — turning the data into actionable improvements.&nbsp;</li></ul><strong><br>Additional responsibilities would include -&nbsp;</strong><br><ul><li>Support risk identification, assessment, and control mapping assisting the Enterprise risk function.</li><li>Help maintain the enterprise risk register and contribute to risk reporting for management and committees.</li><li>Support control testing, issue tracking, and remediation follow-up.</li><li>Help prepare for audits and regulatory or internal reviews.<br></li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>2-4 years in vendor/third-party risk management ERM, audit, or a related risk/controls function ideally in fintech, banking, or another regulated environment.</li><li>Fair understanding of third-party risk concepts and working familiarity with enterprise risk frameworks (e.g. COSO, ISO 31000).</li><li>Strong organisation and execution: you close loops, hit deadlines, and keep clean records.</li><li>Clear, concise communicator&nbsp; comfortable pushing vendors and stakeholders for what's needed&nbsp;</li><li>Comfortable with ambiguity and a fast-moving environment; bias to action.</li><li>Strong with documentation and tools (Excel/Sheets; GRC or vendor-management platforms a plus).</li><li>Bachelor's degree in business, finance, risk, or a related field. Relevant certifications (risk, audit, security) are a plus.</li></ul> </div>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About the role:</h4> <p>A multi-disciplinary facilities management role responsible for the delivery of contracted services within our clients. The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site.</p> <h4>Key responsibilities</h4> <ul> <li>Day-to-day site management activities including site functionality, escalation management, asset management, planning and client satisfaction</li> <li>Managing building management systems, creating and managing preventative planned maintenance schedules, using and monitoring relevant task systems, environmental health and safety and quality compliance, etc. as required</li> <li>Collecting and monitoring the operation and maintenance manual, warranties, asset and life cycle registers, and whatever else is required to ensure maintenance is delivered at the required times</li> <li>Ensuring compliance with JLL and client policies, and procedures including statutory compliance and standard operating procedures</li> <li>Managing budget and spend ensuring alignment with JLL and client policies and procedure, including creating purchase orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the site</li> <li>Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting key performance indicators and service level agreements</li> <li>Management of facilities vendors to deliver site operations including maintenance schedules, asset management, office supplies, coordinating contracts and finance administration</li> <li>Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits</li> <li>Responding to all facilities projects, fit outs and crisis management activities on site</li> <li>Ensuring timely project solutions are made, risks are identified, and lessons learned, documented and shared</li> <li>Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best client experience</li> <li>Communicating efficiently to keep the client and management team informed of any elevated risks or events, as necessary</li> <li>Giving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience delivery</li> <li>Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all times</li> <li>Conducting risk assessments and following safety protocols</li> <li>Managing and reviewing health and safety documentation to ensure compliance and safety on site</li> <li>Managing the facilities team (if applicable), managing team’s objectives, goals and growth</li> <li>Supervising and monitoring team’s day to day work</li> </ul> <p>The main business language spoken in our offices is English. Knowledge of English and the local language is essential. On occasion you may be required to travel.</p> <h4>About you:</h4> <ul> <li>You have 3-5 years’ direct facilities management experience delivering combined hard and soft services</li> <li>You have experience using a computerized maintenance management system for managing preventative planned maintenance</li> <li>You have experience managing a team / people management skills</li> <li>You have knowledge of in-country requirements related to building regulations, health & safety, contractors, statutory regulations, etc.</li> <li>You have experience in project management or team delivery (desired, not essential)</li> <li>You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach</li> <li>You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service</li> <li>You are open and have good communication skills</li> <li>You strive for excellence in what you do and share ideas for improvement</li> <li>You are proficient with Word and Excel and have a keen interest in technology</li> <li>You are adaptable to work to requests and projects that may vary from day to day</li> </ul> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>JLL Privacy Notice</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <h4>Food preparation and cooking:</h4> <ul> <li>Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant.</li> <li>Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed.</li> <li>Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation.</li> <li>Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</li> </ul> <h4>Station management:</h4> <ul> <li>Manage the section efficiently, ensuring it runs smoothly throughout service.</li> <li>Ensure that all ingredients are available and prepped in your section before service begins.</li> <li>Maintain a clean, organized, and safe working environment in your section.</li> <li>Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</li> </ul> <h4>Quality control:</h4> <ul> <li>Monitor the preparation and presentation of all dishes to ensure they meet the restaurant’s standards for taste, appearance, and consistency.</li> <li>Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction.</li> <li>Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant’s presentation guidelines.</li> </ul> <h4>Leadership and supervision:</h4> <ul> <li>Supervise and guide junior kitchen associates (such as commis chefs), ensuring they follow proper cooking techniques and hygiene practices.</li> <li>Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen.</li> <li>Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station.</li> <li>Handle any issues that arise in your section, reporting them to the sous chef or head chef.</li> </ul> <h4>Health & safety compliance:</h4> <ul> <li>Ensure the kitchen complies with all food safety and hygiene regulations.</li> <li>Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination.</li> <li>Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment.</li> <li>Follow health and safety protocols to minimize hazards and ensure a safe work environment.</li> </ul> <h4>Inventory and stock control:</h4> <ul> <li>Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO – First In, First Out).</li> <li>Track inventory levels and ensure that ingredients are used efficiently to minimize waste.</li> <li>Report any shortages or issues with stock to the sous chef or head chef, ensuring that necessary supplies are ordered in time.</li> </ul> <h4>Collaboration and communication:</h4> <ul> <li>Communicate effectively with kitchen team, front-of-house team, and the sous chef to ensure smooth operations.</li> <li>Coordinate with other chefs to ensure that orders are completed on time and to the required standard.</li> <li>Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</li> </ul> <h4>Training and development:</h4> <ul> <li>Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends.</li> <li>Participate in training sessions, both formal and informal, to enhance your culinary abilities.</li> <li>Be open to feedback and actively seek ways to improve performance and efficiency.</li> </ul> <h4>Maintenance of equipment:</h4> <ul> <li>Ensure that all kitchen equipment and tools are used properly and are well-maintained.</li> <li>Report any faulty or damaged equipment to the head chef, ensuring that repairs are carried out promptly.</li> <li>Keep your section's tools and equipment clean and in good working order.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <h4>Leading myself</h4> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <h4>Leading others</h4> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <h4>Leading the business</h4> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Experience / certificates / education</h4> <ul> <li>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>Culinary diploma or equivalent professional training from a reputable culinary school preferred.</li> <li>Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</li> <li>Good understanding of kitchen operations, food safety, and hygiene standards.</li> <li>Ability to work in a fast-paced, high-pressure environment.</li> <li>Strong leadership and communication skills.</li> <li>Attention to detail and a commitment to maintaining quality and consistency.</li> <li>Willingness to work flexible hours, including nights, weekends, and holidays.</li> </ul> <h4>Physical requirements</h4> <ul> <li>Ability to stand for long periods and work in a fast-paced kitchen environment.</li> <li>Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</li> <li>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>About PwC:</b> At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. <br><b>Role Description/ Purpose</b><br>Technical Business analyst working in a team of analysts on digital asset delivery.<br><b>Key Responsibilities/ Activities</b><br>Details on the core tasks and activities that the person will perform<br>Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.<br><b>Key Skills Required</b><br><b>Management Requirements</b> management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders' requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders' needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)<br><b>Business Process Workflow </b>Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)<br><b>Business Process Improvement </b>Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)<br><b>Non-Functional Requirement (NFR) </b>A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)<br><b>Developing User Stories </b>Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)<br><b>Requirement Workshops </b>Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)<br><b>Relevant Experience Areas</b><br>4+ years of relevant work experience in Business Analysis<br>Particular industries, domains or technologies that the person should be familiar with<br>Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.<br><b>Training/ Qualifications Required</b><br>Any certifications, educational background or mandatory training<br>Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification<br>Preferred Communication Skills<br>Expectations for internal or client engagement levels and of English proficiency<br>Multiple, virtual meetings, written, high level of english proficiency<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<ul>\n<li>Data requirements gathering and client engagement.<\/li>\n<li>Being able to engage with the client to understand their pain points and requirements.<\/li>\n<li>Communicate solutions\/propositions effectively back to client\/team.<\/li>\n<li>Data analysis and pre-processing<\/li>\n<li>Collect and clean large datasets for machine learning projects.<\/li>\n<li>Explore data to identify patterns, anomalies, and potential insights.<\/li>\n<li>Pre-process data, including feature engineering and normalization.<\/li>\n<li>Algorithm development<\/li>\n<li>Design, develop, and implement machine learning algorithms.<\/li>\n<li>Experience with various machine learning models and techniques.<\/li>\n<li>Optimize algorithms for accuracy, efficiency, and scalability.<\/li>\n<li>Model training and evaluation<\/li>\n<li>Train machine learning models using collected data.<\/li>\n<li>Perform testing to validate models.<\/li>\n<li>Evaluate model performance using appropriate metrics and techniques.<\/li>\n<li>Fine-tune models to improve predictive accuracy.<\/li>\n<li>Data visualization<\/li>\n<li>Create informative data visualizations to communicate insights effectively.<\/li>\n<li>Familiarity with visualization libraries like Matplotlib, Seaborn, or data visualization software like Tableau, Power BI.<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<p>You're a natural problem solver: Collaboration is at the core of our culture, and we're seeking someone who excels in teamwork and brings out the best in their colleagues. You'll be a brilliant listener, promoting a culture of innovation and knowledge sharing. At Deloitte, we believe in giving our AI\/ML Engineers the autonomy they need to excel while upholding our high standards, integrity, and culture.<\/p>\n<ul>\n<li>10+ years of experience in data engineering \/ data science<\/li>\n<\/ul>\n<p><strong>Essentials:<\/strong><\/p>\n<ul>\n<li>Technical expertise: Mastery in AI and ML algorithms, frameworks (e.g., TensorFlow, PyTorch), and libraries.<\/li>\n<li>Data proficiency: Proficient in data collection, pre-processing, and analysis.<\/li>\n<li>Model mastery: Proven experience in developing and fine-tuning machine learning models.<\/li>\n<\/ul>\n<p><strong>Desirables:<\/strong><\/p>\n<ul>\n<li>Domain knowledge: Familiarity with deploying ML frameworks in industry.<\/li>\n<li>Research enthusiast: A strong interest in staying abreast of the latest AI\/ML advancements.<\/li>\n<li>Project leadership: Previous experience leading AI\/ML initiatives.<\/li>\n<\/ul>\n<p>Diversity is our strength, and we celebrate the individuality of our team members. At Deloitte, we embrace differences and encourage everyone to be their authentic selves. We believe that it's these differences that keep us strong, successful, and diverse. Join us and be a part of a team that values your uniqueness!<\/p>\n<h4>Connect to your service line - Technology and Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d<br>- Dan, Technology & Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<ul>\n<li>Data requirements gathering and client engagement.<\/li>\n<li>Being able to engage with the client to understand their pain points and requirements.<\/li>\n<li>Communicate solutions\/propositions effectively back to client\/team.<\/li>\n<li>Data analysis and pre-processing<\/li>\n<li>Collect and clean large datasets for machine learning projects.<\/li>\n<li>Explore data to identify patterns, anomalies, and potential insights.<\/li>\n<li>Pre-process data, including feature engineering and normalization.<\/li>\n<li>Algorithm development<\/li>\n<li>Design, develop, and implement machine learning algorithms.<\/li>\n<li>Experience with various machine learning models and techniques.<\/li>\n<li>Optimize algorithms for accuracy, efficiency, and scalability.<\/li>\n<li>Model training and evaluation<\/li>\n<li>Train machine learning models using collected data.<\/li>\n<li>Perform testing to validate models.<\/li>\n<li>Evaluate model performance using appropriate metrics and techniques.<\/li>\n<li>Fine-tune models to improve predictive accuracy.<\/li>\n<li>Data visualization<\/li>\n<li>Create informative data visualizations to communicate insights effectively.<\/li>\n<li>Familiarity with visualization libraries like Matplotlib, Seaborn, or data visualization software like Tableau, Power BI.<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<p>You're a natural problem solver: Collaboration is at the core of our culture, and we're seeking someone who excels in teamwork and brings out the best in their colleagues. You'll be a brilliant listener, promoting a culture of innovation and knowledge sharing. At Deloitte, we believe in giving our AI\/ML Engineers the autonomy they need to excel while upholding our high standards, integrity, and culture.<\/p>\n<ul>\n<li>10+ years of experience in data engineering \/ data science<\/li>\n<\/ul>\n<p><strong>Essentials:<\/strong><\/p>\n<ul>\n<li>Technical expertise: Mastery in AI and ML algorithms, frameworks (e.g., TensorFlow, PyTorch), and libraries.<\/li>\n<li>Data proficiency: Proficient in data collection, pre-processing, and analysis.<\/li>\n<li>Model mastery: Proven experience in developing and fine-tuning machine learning models.<\/li>\n<\/ul>\n<p><strong>Desirables:<\/strong><\/p>\n<ul>\n<li>Domain knowledge: Familiarity with deploying ML frameworks in industry.<\/li>\n<li>Research enthusiast: A strong interest in staying abreast of the latest AI\/ML advancements.<\/li>\n<li>Project leadership: Previous experience leading AI\/ML initiatives.<\/li>\n<\/ul>\n<p>Diversity is our strength, and we celebrate the individuality of our team members. At Deloitte, we embrace differences and encourage everyone to be their authentic selves. We believe that it's these differences that keep us strong, successful, and diverse. Join us and be a part of a team that values your uniqueness!<\/p>\n<h4>Connect to your service line - Technology and Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d<br>- Dan, Technology & Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p><strong><u>Responsibilities </u></strong></p><br><p><strong>Creative Leadership &amp; Menu Innovation</strong></p><br><ul><li>Design and execute visually compelling, seasonal pastry menus across restaurants, lounges, in-room dining, banquets, and events.</li><li>Reflect each brand’s identity — wellness and artisanal simplicity for Banyan Tree, bold and expressive creations for Delano.</li><li>Introduce innovative techniques and presentation styles that elevate guest expectations and create memorable moments.</li></ul><p><strong>Operational &amp; Quality Excellence</strong></p><br><ul><li>Oversee day-to-day pastry kitchen operations to ensure efficiency, consistency, and high standards of hygiene and safety.</li><li>Maintain compliance with HACCP and all local food safety regulations.</li><li>Optimize production to control waste while preserving premium quality.</li></ul><p><strong>Team Development &amp; Culture</strong></p><br><ul><li>Recruit, mentor, and develop a high-performing pastry team, fostering a culture of learning, innovation, and collaboration.</li><li>Conduct regular training sessions to enhance technical skills and service orientation.</li><li>Build a strong team culture in alignment with the Heartist values and brand philosophies of Banyan Tree and Delano.</li><li>Provide ongoing coaching and development opportunities aligned with departmental goals.</li></ul><p><strong>Financial &amp; Inventory Management</strong></p><br><ul><li>Manage budgets, control food and labor costs, and align with hotel financial objectives.</li><li>Oversee sourcing, purchasing, and stock management with a focus on quality and sustainability.</li><li>Support monthly forecasting and reporting with the Executive Chef and Finance team.</li></ul><p><strong>Guest Engagement &amp; Brand Collaboration</strong></p><br><ul><li>Actively engage with guests during key dining events and special occasions.</li><li>&nbsp;Collaborate with F&amp;B and Marketing on PR initiatives, seasonal concepts, and social media content.</li><li>Represent the pastry vision of both brands internally and externally, contributing to their culinary reputation in the market.</li></ul><p><strong>Service Excellence &amp; Quality:</strong></p><br><ul><li>Champion a culture of culinary excellence and intuitive service. Lead and promote a culture of exceptional service and hospitality across the culinary team, ensuring that every guest experience exceeds expectations.</li><li>Implement Service Standards &amp; Training: Establish and enforce clear service standards, and create tailored training programs to ensure all team members consistently deliver high-quality service.</li><li>Guest Feedback Integration: Actively solicit, listen to, and respond to guest feedback, using insights to continuously refine culinary offerings, enhance service quality, and adapt to guest needs.</li></ul><p><strong>Training &amp; Development:</strong></p><br><ul><li>Lead recruitment, training, and professional development for all kitchen staff, ensuring they possess the necessary skills to maintain operational excellence.</li><li>Promote continuous learning and development by introducing training programs focused on food quality, cooking techniques, and safety standards.</li><li>Encourage creativity, collaboration, and a positive work environment within the kitchen.</li><li>Promote career growth and professional development for team members, identifying training needs and providing opportunities for learning.</li></ul><p><strong>Sustainability:</strong></p><br><ul><li>Champion sustainable practices within the culinary department by sourcing locally grown, organic ingredients, and reducing food waste.</li><li>Collaborate with the sustainability team to ensure all food-related operations align with Banyan Tree’s commitment to environmental responsibility.</li><li>Collaborate with suppliers to implement eco-friendly practices and green initiatives in all F&amp;B operations.</li></ul><p><strong>Compliance &amp; Standards:</strong></p><br><ul><li>Ensure adherence to all health, safety, and sanitation standards, as well as compliance with local regulations.</li><li>Maintain a safe working environment for all employees, including food safety protocols and hygiene standards.</li><li>Ensure all staff are properly trained in emergency procedures and health &amp; safety protocols.</li></ul><br>Qualifications<br><br><p><u>Abilities/Key Competencies/Skills</u></p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p><strong>Leading Myself</strong></p><br><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li></ul><p><strong>Leading Others</strong></p><br><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p><strong>Leading the Business</strong></p><br><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p><strong><u>Experience/Certificates/Education</u></strong></p><br><ul><li><strong>Experience:</strong> Minimum 5–7 years of proven leadership in luxury pastry operations, ideally within five-star lifestyle or resort environments. Demonstrated success in leading high-performing pastry teams across multiple outlets and concepts. Deep experience in menu innovation, guest experience delivery, cost management, and pre-opening execution. Prior exposure to both wellness-led culinary philosophies (aligned with Banyan Tree) and fashion-forward, experiential dining (aligned with Delano) is a strong advantage.</li><li><strong>Education:</strong> Degree in Culinary Arts, Hospitality Management, or a related discipline from an accredited institution. Certifications in advanced pastry techniques, chocolatier work, or luxury patisserie preferred. Additional qualifications in business administration, F&amp;B management, or nutrition &amp; sustainability are a plus.</li><li><strong>Skills &amp; Attributes:</strong></li></ul><ul><li>Creative Visionary: Passion for pastry artistry with the ability to design trend-driven menus that blend flavor, form, and storytelling.</li><li>Strategic Leadership: Skilled at building empowered, agile teams and leading through both stability and change.</li><li>Guest-Centric Thinking: Sharp attention to detail with an unwavering commitment to exceptional guest experiences.</li><li>Business Acumen: Strong grasp of food costing, margin optimization, budgeting, and vendor management.</li><li>Cultural Fluency: Ability to interpret and respect local culinary traditions while delivering globally inspired pastry concepts.</li><li>Operational Dexterity: Effective at managing multiple kitchens and high-volume service with consistent excellence.</li><li>Collaboration: Strong communication and interpersonal skills to work cross-functionally with Culinary, Marketing, and F&amp;B teams.</li><li>Sustainability Mindset: Familiar with eco-conscious sourcing, waste reduction, and wellness-forward food philosophies.</li><li>Adaptability &amp; Innovation: Comfortable navigating dual-brand environments, balancing creative freedom with operational structure.</li><li>Technically Skilled: Proficiency in kitchen management software, menu engineering tools, and standard productivity applications.</li><li>Professional Demeanor: High standard of personal presentation and conduct, serving as an ambassador of both brands.</li></ul><ul><li><strong>Language: </strong></li></ul><ul><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.<br>&nbsp;</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>Key Responsibilities:</p><ul><li>Monitor and analyse competitive business models and provide recommendations to strengthen our position.</li><li>Collaborate with cross-functional partners in product, engineering, operations, finance, and marketing to help develop data-informed business strategies and roadmaps.</li><li>Work closely with product managers to enhance the product offerings and experiment with pricing and new products.</li><li>Manage self-service tools for end-users across the company to explore a wide variety of data with little assistance.</li><li>Monitor and analyse the platform s traffic, highlighting the gaps and working on solutions.</li><li>Present models, findings and insights to senior management in order to drive business decisions.</li><li>Provide objective recommendations on business strategy, monetisation, and operation.</li><li>Partner with the finance team in developing budgets, forecasts, and ad hoc analyses that are informed by data-driven insights and operating metrics.</li><li>Manage and own the P&amp;L of the automotive vertical.</li><li>Continuously manage all launched propositions and products, handling the pre-analysis and post-assessments.</li><li>Responsible for all online/offline products &amp; packages pricing schemes.</li><li>Own and develop relationships with business partners, working with them to optimise and enhance our integration.</li><li>Develop and present management reviews to the top management.</li></ul><p>A fast paced, high performing team. Comprehensive Health Insurance Life Insurance Rewards &amp; Recognitions Learning &amp; Development opportunities #Egyptdubizzle</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Bachelor s degree in Computer Science, Business or Marketing. A master s degree is a plus.</p><h2>Experience:</h2><p>4-5 years of work experience in strategy/business analytics/sales enabler role, having closely worked with products in an internet/e-commerce company. Experience in e-commerce, internet and/or digital media. Experience with Google Analytics is required.</p><h2>Knowledge:</h2><p>Proficient in Microsoft Excel. Knowledge of SQL is a plus</p><h2>Skills:</h2><ul><li>Ability to crunch heavy data, build insights and drive operational decision-making.</li><li>Excellent analytical skills with a demonstrated ability to translate data and information into actionable insights and business recommendations.</li><li>Exceptional project management skills and attention to detail.</li><li>Excellent stakeholder management and communication skills.</li></ul><h2>Traits:</h2><ul><li>Proactive and passionate. You are independently capable of seeking information, solving conceptual problems and delivering high-quality results in challenging situations.</li><li>Passion for data and metrics.</li><li>Outstanding analytical capacity paired with a profound business sense.</li><li>Hands-on attitude and the ability to thrive in a fast-paced environment.</li><li>Highly motivated, professional, creative, proactive and able to work independently and cooperatively in a diverse group.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><span>Overview</span><p>Structure Engineers are civil engineers who specialize in the design and analysis of structures that require concrete. They engineer the construction of a variety of structures, such as tanks, Residential and commercial, Industrial, plants and towers buildings. These professionals are at the intersection of science and industry, combining their knowledge of math, science, and construction technology to create safe and functional structures.</p><br><span>Your role</span><p><i>Roles</i></p><br><ul><li>Carry our analysis and design of building structures using software like AutoCAD, Etabs, SAFE, STAAD, SAP, Prokon, SP Column, RAM Concept.</li><li>Knowledge of Revit and Navisworks will be an advantage.</li><li>Offer support and guidance to junior members of the team</li><li>Effectively manage own time which may be necessary if allocated to more than one project</li></ul><p><i>Requirements</i></p><br><ul><li><i>​</i>Please read these requirements carefully before applying and ensure they are evident on your CV if you have achieved them.</li><li>Degree in Civil or Structural Engineering.</li><li>Experience of 5+ years working in Design office, designing building structures.</li><li>Familiarity with Concrete codes IS/BS, ACI, SBC, ECP, AISC Codes of Practice.</li><li>Experience of working on multi-disciplined projects.</li><li>Practical experience of reinforced concrete design and RC detailing of reinforced concrete structures, to British Standards and American codes.</li><li>Preferably also practical experience of structural steel design and detailing of steel structures, to British Standards and American codes.</li><li>Have a desire to technically lead and collaborate within a technically orientated team.</li><li>Established skill and delivery in the design and analysis of concrete and steel structures and be familiar with current design standards and working practices.</li><li>Excellent communication skills.</li><li>A flexible attitude to both the type of work undertaken and the level of responsibility given.</li><li>Flexible approach to work location.</li><li>Have the ability to make decisions, act on your own initiative.</li></ul><span>About you</span><ul><li>You will have a proactive, co-operative and helpful attitude to colleagues and clients</li><li>A self-motivating, reliable and consistent approach to work is essential</li><li>Practically minded with a problem-solving nature</li><li>You must be able to work independently and in teams</li><li>Acceptance of responsibility for work carried out</li></ul><span>Rewards &amp; benefits</span><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br><span>About AtkinsRéalis</span><p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Creative leadership & menu innovation</strong><br> <p>Design and execute visually compelling, seasonal pastry menus across restaurants, lounges, in-room dining, banquets, and events.</p> <p>Reflect each brand’s identity — wellness and artisanal simplicity for Banyan Tree, bold and expressive creations for Delano.</p> <p>Introduce innovative techniques and presentation styles that elevate guest expectations and create memorable moments.</p> <strong>Operational & quality excellence</strong><br> <p>Oversee day-to-day pastry kitchen operations to ensure efficiency, consistency, and high standards of hygiene and safety.</p> <p>Maintain compliance with HACCP and all local food safety regulations.</p> <p>Optimize production to control waste while preserving premium quality.</p> <strong>Team development & culture</strong><br> <p>Recruit, mentor, and develop a high-performing pastry team, fostering a culture of learning, innovation, and collaboration.</p> <p>Conduct regular training sessions to enhance technical skills and service orientation.</p> <p>Build a strong team culture in alignment with the Heartist values and brand philosophies of Banyan Tree and Delano.</p> <p>Provide ongoing coaching and development opportunities aligned with departmental goals.</p> <strong>Financial & inventory management</strong><br> <p>Manage budgets, control food and labor costs, and align with hotel financial objectives.</p> <p>Oversee sourcing, purchasing, and stock management with a focus on quality and sustainability.</p> <p>Support monthly forecasting and reporting with the Executive Chef and Finance team.</p> <strong>Guest engagement & brand collaboration</strong><br> <p>Actively engage with guests during key dining events and special occasions.</p> <p>Collaborate with F&B and Marketing on PR initiatives, seasonal concepts, and social media content.</p> <p>Represent the pastry vision of both brands internally and externally, contributing to their culinary reputation in the market.</p> <strong>Service excellence & quality</strong><br> <p>Champion a culture of culinary excellence and intuitive service. Lead and promote a culture of exceptional service and hospitality across the culinary team, ensuring that every guest experience exceeds expectations.</p> <p>Implement service standards & training: establish and enforce clear service standards, and create tailored training programs to ensure all team members consistently deliver high-quality service.</p> <p>Guest feedback integration: actively solicit, listen to, and respond to guest feedback, using insights to continuously refine culinary offerings, enhance service quality, and adapt to guest needs.</p> <strong>Training & development</strong><br> <p>Lead recruitment, training, and professional development for all kitchen staff, ensuring they possess the necessary skills to maintain operational excellence.</p> <p>Promote continuous learning and development by introducing training programs focused on food quality, cooking techniques, and safety standards.</p> <p>Encourage creativity, collaboration, and a positive work environment within the kitchen.</p> <p>Promote career growth and professional development for team members, identifying training needs and providing opportunities for learning.</p> <strong>Sustainability</strong><br> <p>Champion sustainable practices within the culinary department by sourcing locally grown, organic ingredients, and reducing food waste.</p> <p>Collaborate with the sustainability team to ensure all food-related operations align with Banyan Tree’s commitment to environmental responsibility.</p> <p>Collaborate with suppliers to implement eco-friendly practices and green initiatives in all F&B operations.</p> <strong>Compliance & standards</strong><br> <p>Ensure adherence to all health, safety, and sanitation standards, as well as compliance with local regulations.</p> <p>Maintain a safe working environment for all employees, including food safety protocols and hygiene standards.</p> <p>Ensure all staff are properly trained in emergency procedures and health & safety protocols.</p> <h4>Qualifications</h4> <strong>Abilities / key competencies / skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <ul> <li>Leading myself</li> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <li>Leading others</li> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <li>Leading the business</li> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <strong>Experience / certificates / education</strong><br> <p><strong>Experience:</strong> Minimum 5–7 years of proven leadership in luxury pastry operations, ideally within five-star lifestyle or resort environments. Demonstrated success in leading high-performing pastry teams across multiple outlets and concepts. Deep experience in menu innovation, guest experience delivery, cost management, and pre-opening execution. Prior exposure to both wellness-led culinary philosophies (aligned with Banyan Tree) and fashion-forward, experiential dining (aligned with Delano) is a strong advantage.</p> <p><strong>Education:</strong> Degree in Culinary Arts, Hospitality Management, or a related discipline from an accredited institution. Certifications in advanced pastry techniques, chocolatier work, or luxury patisserie preferred. Additional qualifications in business administration, F&B management, or nutrition & sustainability are a plus.</p> <strong>Skills & attributes</strong><br> <ul> <li>Creative visionary: passion for pastry artistry with the ability to design trend-driven menus that blend flavor, form, and storytelling.</li> <li>Strategic leadership: skilled at building empowered, agile teams and leading through both stability and change.</li> <li>Guest-centric thinking: sharp attention to detail with an unwavering commitment to exceptional guest experiences.</li> <li>Business acumen: strong grasp of food costing, margin optimization, budgeting, and vendor management.</li> <li>Cultural fluency: ability to interpret and respect local culinary traditions while delivering globally inspired pastry concepts.</li> <li>Operational dexterity: effective at managing multiple kitchens and high-volume service with consistent excellence.</li> <li>Collaboration: strong communication and interpersonal skills to work cross-functionally with Culinary, Marketing, and F&B teams.</li> <li>Sustainability mindset: familiar with eco-conscious sourcing, waste reduction, and wellness-forward food philosophies.</li> <li>Adaptability & innovation: comfortable navigating dual-brand environments, balancing creative freedom with operational structure.</li> <li>Technically skilled: proficiency in kitchen management software, menu engineering tools, and standard productivity applications.</li> <li>Professional demeanor: high standard of personal presentation and conduct, serving as an ambassador of both brands.</li> </ul> <strong>Language</strong><br> <p>Excellent reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage.</p> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Specification Role title Commercial &amp; Market Intelligence Analyst Business unit Industries — Strategic Marketing &amp; Technology Reports to Director, Commercial Strategy &amp; Operations Direct reports None.<br> Operates designated commercial AI agents day to day under the director's governance.<br> Key partners Commercial Operations Analyst; Technical Data &amp; Documentation / Marketing Communications lead; sales; product line management.<br> Date June 2026 Role purpose The analytical engine of the commercial team.<br> The role owns the market, competitive, and business intelligence that informs strategy, pricing, and product decisions, together with the CRM and commercial data the function runs on.<br> It turns data into clear insight and reliable reporting, and operates the commercial intelligence AI agents day to day under the director's governance.<br> The role is analytical rather than creative — brand, content, and collateral sit elsewhere in the team — so the focus is depth in data, analysis, and decision support.<br> Scope of ownership • Market, competitive, and demand intelligence and the reporting built on it.<br> • CRM data integrity, pipeline hygiene, and standard commercial reporting.<br> • Commercial and customer analysis — segmentation, win/loss, profitability, and quote analytics.<br> • Day-to-day operation of the market-signal and account-intelligence agent, plus analytical support to the pricing and tender agents.<br> • Data quality across the commercial systems.<br> Key responsibilities Market &amp; competitive intelligence • Maintain the market, competitive, and demand intelligence that informs commercial strategy, pricing, and product decisions.<br> • Provide market sizing, competitive positioning, and account intelligence to support major tender development.<br> • Track competitor activity, pricing signals, and market shifts, and translate them into concise briefs the team can act on.<br> Business intelligence &amp; reporting • Build and maintain dashboards and standard reporting that give the wider Strategic Marketing &amp; Technology organization a clear, current picture.<br> • Own win/loss reporting and surface the patterns behind wins and losses.<br> • Deliver ad hoc analysis to support commercial and leadership decisions.<br> CRM &amp; commercial data management • Own CRM data integrity, pipeline hygiene, and adoption support across the commercial team.<br> • Manage lead and opportunity data — capture, routing, and tracking — so the pipeline is accurate and reportable.<br> • Maintain the commercial data foundation that feeds both reporting and the AI agents.<br> Commercial &amp; customer analysis • Analyze customer segments, buying behavior, and account profitability to inform targeting and prioritization.<br> • Support pricing with quote, win-rate, discount, and cost-to-serve analysis.<br> • Provide the analytical backbone for pipeline reviews, forecasting inputs, and sales-effectiveness measurement.<br> Commercial strategy &amp; sales effectiveness support • Support go-to-market planning with target-account analysis and prioritization.<br> • Translate performance and market data into recommendations that improve win rate and quote-cycle speed.<br> • Partner with the director on the commercial planning rhythm — pipeline review and win/loss analysis.<br> AI tools operation &amp; data quality • Operate the market-signal and account-intelligence agent day to day, reviewing outputs for accuracy before they reach the team.<br> • Supply clean, current data and inputs to the pricing-intelligence and tender-drafting agents.<br> • Act as a front-line guardian of data quality, recognizing that the agents are only as trustworthy as the data behind them.<br> The role will be based remotely in Egypt, with the employee reporting directly to the USA team.<br> For experience need someone young 2 – 3 years of exp</span> </div>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <strong>Operational & Commercial</strong><br> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Credit assessment and risk management:</strong><br> <li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li> <li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li> <li>Analyze customer financial history and determine appropriate credit limits for each account.</li> <li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li> <strong>Accounts receivable management:</strong><br> <li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li> <li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li> <li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li> <li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li> <strong>Credit policy enforcement:</strong><br> <li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li> <li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li> <li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li> <strong>Collections and dispute resolution:</strong><br> <li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li> <li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li> <li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li> <li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li> <strong>Reporting and financial analysis:</strong><br> <li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li> <li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li> <li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li> <strong>Team leadership and supervision:</strong><br> <li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li> <li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li> <li>Foster a collaborative and effective working environment within the credit and finance departments.</li> <strong>Internal and external coordination:</strong><br> <li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li> <li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li> <li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li> <strong>Compliance and documentation:</strong><br> <li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li> <li>Maintain accurate records of all credit agreements, transactions, and payment history.</li> <li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>People & culture</h4> <strong>Employee relations:</strong><br> <li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li> <li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li> <strong>Recruitment:</strong><br> <li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li> <li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li> <strong>Employee engagement and communications:</strong><br> <li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li> <li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li> <li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li> <h4>Learning & talent development & performance management</h4> <li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised.</li> <li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li> <li>Development of direct reports to give them ongoing feedback and development.</li> <li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li> <li>Performs additional duties as directed by supervisors.</li> <li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li> <li>Is fully conversant with all health and safety, fire and emergency procedures.</li> <li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li> <li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li> <li>Attends meetings and training as required by supervisors.</li> <li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li> <li>Interacts with guests actively soliciting feedback.</li> <h4>Finance</h4> <li>The activities and contribution of the role will impact the performance of the hotel.</li> <li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li> <li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li> <li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li> <li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li> <p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <h4>Experience / certificates / education</h4> <li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li> <li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li> <li>Skills & attributes: <ul> <li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li> <li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li> <li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li> <li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li> <li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li> <li>Ability to resolve issues related to billing, collections, and disputes effectively.</li> <li>Experience in supervising and guiding a team to meet departmental objectives.</li> </ul> </li> <h4>Additional information</h4> <strong>Your team and working environment:</strong><br> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <strong>Our commitment to diversity & inclusion:</strong><br> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing skincare company with a highly engaged community of over 150,000 followers across multiple digital platforms. Operating in the beauty and wellness industry, they offer premium skincare products inspired by Traditional Chinese Medicine alongside educational content, online courses, and clinical services that empower women to achieve healthier skin through science-backed solutions. As the company continues to scale, they are seeking an <strong>E-commerce Growth Lead</strong> to drive customer acquisition, optimize conversion rates, and accelerate online revenue growth.</p><br>Role Overview<p>The <strong>E-commerce Growth Lead</strong> will own the company's ecommerce growth strategy by leading paid media optimization, conversion rate optimization (CRO), and performance reporting while collaborating with agencies and internal stakeholders. The <strong>E-commerce Growth Lead</strong> will initially focus on Meta advertising, Shopify optimization, and funnel improvements before expanding into broader ecommerce leadership, including agency management and team growth. This role is ideal for someone who thrives in fast-paced startup environments, enjoys combining strategy with hands-on execution, and is passionate about driving measurable business growth.</p><br>Location<p><strong>Fully Remote (Work from Home) | 9:00 AM – 5:00 PM EST</strong></p><br>Key ResponsibilitiesPaid Media Management &amp; Strategy<ul><li><p>Own and optimize Meta advertising campaigns to improve performance and scale ad spend.</p><br></li><li><p>Monitor campaign performance and optimize budgets, targeting, creatives, and bidding strategies.</p><br></li><li><p>Build dashboards that provide visibility into marketing performance and business KPIs.</p><br></li><li><p>Develop high-performing creatives using existing marketing assets.</p><br></li><li><p>Execute structured A/B tests to improve campaign efficiency and return on ad spend.</p><br></li></ul>Conversion Rate Optimization (CRO)<ul><li><p>Build and optimize Shopify landing pages.</p><br></li><li><p>Conduct A/B testing across landing pages, messaging, and user experiences.</p><br></li><li><p>Identify and eliminate funnel drop-off points from acquisition through checkout.</p><br></li><li><p>Improve Average Order Value (AOV), Conversion Rate (CVR), and email capture performance.</p><br></li><li><p>Optimize overall ecommerce user experience to maximize revenue.</p><br></li></ul>Agency &amp; Vendor Management<ul><li><p>Evaluate current paid media agency performance.</p><br></li><li><p>Recommend improvements or replacement of agency partners when appropriate.</p><br></li><li><p>Source and manage external freelancers or vendors.</p><br></li><li><p>Ensure agencies remain aligned with campaign objectives and KPIs.</p><br></li><li><p>Develop scalable processes for vendor management and performance evaluation.</p><br></li></ul>Reporting &amp; Analytics<ul><li><p>Develop reporting dashboards that track key ecommerce metrics.</p><br></li><li><p>Monitor campaign performance and identify optimization opportunities.</p><br></li><li><p>Analyze performance trends and provide strategic recommendations.</p><br></li><li><p>Report on KPIs including ROAS, CVR, AOV, and revenue growth.</p><br></li><li><p>Support data-driven decision-making across marketing initiatives.</p><br></li></ul>Email Marketing Support<ul><li><p>Maintain existing Klaviyo automation flows.</p><br></li><li><p>Perform quality assurance on welcome series, abandoned cart, and post-purchase flows.</p><br></li><li><p>Update audience segments when needed.</p><br></li><li><p>Support minor copy and creative updates using approved templates.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years</strong> of hands-on ecommerce experience.</p><br></li><li><p>Experience directly managing paid media campaigns.</p><br></li><li><p>Experience optimizing ecommerce conversion rates (CRO).</p><br></li><li><p>Experience managing Meta advertising campaigns.</p><br></li><li><p>Experience working with CPG brands.</p><br></li><li><p>Experience optimizing Shopify storefronts and landing pages.</p><br></li><li><p>Experience conducting A/B testing.</p><br></li><li><p>Experience managing marketing agencies or external vendors.</p><br></li><li><p>Experience building marketing dashboards and reporting systems.</p><br></li><li><p>Experience working in startup or high-growth environments.</p><br></li><li><p>Experience supporting beauty, skincare, wellness, or female-focused brands is preferred.</p><br></li></ul>Skills<ul><li><p>Strong understanding of ecommerce growth strategies.</p><br></li><li><p>Strong understanding of paid media optimization.</p><br></li><li><p>Strong understanding of conversion rate optimization (CRO).</p><br></li><li><p>Strong analytical and reporting skills.</p><br></li><li><p>Ability to identify funnel leakage and optimize customer journeys.</p><br></li><li><p>Excellent communication and stakeholder management skills.</p><br></li><li><p>Strong project management and organizational skills.</p><br></li><li><p>Experience with <strong>Meta Ads</strong>.</p><br></li><li><p>Experience with <strong>Shopify</strong>.</p><br></li><li><p>Experience with <strong>Klaviyo</strong>.</p><br></li><li><p>Experience with reporting dashboards.</p><br></li><li><p>Experience with A/B testing.</p><br></li></ul>What Success Looks Like<ul><li><p>Meta advertising consistently achieves or exceeds target ROAS while supporting increased ad spend.</p><br></li><li><p>Conversion rates, Average Order Value, and overall site performance improve month over month.</p><br></li><li><p>Agency partnerships are effectively optimized or replaced when necessary.</p><br></li><li><p>Reporting dashboards provide clear visibility into marketing performance.</p><br></li><li><p>Ecommerce systems and processes support continued company growth.</p><br></li><li><p>Klaviyo automation flows remain optimized and up to date.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a rapidly growing skincare brand and play a critical role in scaling its ecommerce business. As the <strong>E-commerce Growth Lead</strong>, you'll have direct ownership over paid media, CRO, reporting, and growth initiatives while helping build the foundation for the company's long-term ecommerce success.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About WorldFish WorldFish is an international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy and knowledge to enable equitable and inclusive impact for millions who depend on fish and other aquatic foods for their livelihoods and nutrition. Our work in countries advances progress on multiple 2030 Sustainable Development Goals through science and innovation, with a vision of healthy people, healthy planet and shared prosperity.</p><p>About the Project The project, Promoting sustainable fisheries management in the Red Sea Large Marine Ecosystem (RedSeaFish) is funded by the Global Environment Facility (GEF), and implemented by the Food and Agriculture Organization of the United Nations (FAO). WorldFish is executing three components of the project while the Regional Commission for Fisheries (RECOFI) is responsible for executing one component. The project aims to strengthen regional cooperation and management for sustainable shared fisheries in the Red Sea through strengthening fisheries data and information systems, enhancing collaborative regional fisheries management in the Red Sea, improving national regulatory frameworks and institutional capacity to manage Red Sea fisheries, and improving knowledge and awareness to support sustainable fisheries management. The beneficiary countries include Djibouti, Egypt, Jordan, Sudan and Yemen, while Saudi Arabia will partner and engage in project activities. The project management unit will be based in Cairo, Egypt.</p><p>Purpose &amp; Objectives the Consultancy Purpose of engaging the consultant is to lead the design, development, and operationalization of integrated fisheries databases and information systems at national and regional levels. The Consultant will work closely with the Project Management Unit (PMU), national fisheries agencies, and regional partners to ensure that database systems are robust, interoperable, user-friendly, and aligned with the Ecosystem Approach to Fisheries (EAF).</p><p>Scope of Services &amp; Key Activities The International Database Expert consultant key responsibilities include: Assess existing fisheries databases and Fisheries Management Information systems (FMIS) and identify gaps. Design and support development of national fisheries databases. Lead design of a regional fisheries information system/database. Develop data architecture, standards, and data-sharing protocols. Ensure interoperability between national and regional systems. Advise on digital platforms, cloud solutions, and data tools. Establish data governance and quality control procedures. Deliver training and technical guidance to fisheries stakeholders. Coordinate with PMU, national agencies, and regional partners.</p><p>Key Milestones &amp; Delivery Timeline : Inception Report outlining methodology, workplan, and timeline. Assessment Report of existing fisheries data collection systems and FMIS. Database design package (architecture, standards, protocols). National FMIS upgrade recommendations and roadmap. Regional fisheries database design, including interoperability framework. Operational database solutions (configured/prototype systems). Training materials and capacity building delivery. Data quality and governance framework. Final Technical Report consolidating outputs, recommendations, and guidance for implementation and sustainability.</p><p>This consultancy might be for you if you have the following skills and qualifications: Advanced degree in Information Systems, Data Science, Computer Science, Fisheries, or related field. Minimum 10 years of proven experience in Fisheries database and information system development. Proven experience in fisheries, environmental, or natural resource data systems is an asset. Strong expertise in database design, data integration, and system architecture. Experience with cloud-based and web-based systems. Familiarity with fisheries data systems / FMIS is desirable. Strong analytical and problem-solving skills. Proven experience in capacity building and stakeholder engagement. Excellent communication and report-writing skills (English). Demonstrated experience with GEF and/or FAO is preferred.</p><p>Consultancy Duration The duration of the contract will initially be for a 12-months period with possibility of extension, depending on funding and performance.</p><p>Evaluation and Selection Applications will be evaluated based on the qualifications and experience of the consultant, the quality and feasibility of the proposed approach and work plan, the relevance of previous work examples and the most competitive proposal. Shortlisted candidates may be invited for an interview or request additional information before final selection. This opportunity is open for all applicants.</p><p>How to Apply Interested consultant are invited to submit the following materials for consideration no later than 23:59 (MYT) 31 July 2026: A brief cover letter outlining relevant experience related to this consultancy requirement. A CV highlighting similar past assignments. A financial proposal indicating the total cost for the task. We will begin reviewing applications as soon as they are submitted and may make an offer before the&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This consultancy might be for you if you have the following skills and qualifications: Advanced degree in Information Systems, Data Science, Computer Science, Fisheries, or related field. Minimum 10 years of proven experience in Fisheries database and information system development. Proven experience in fisheries, environmental, or natural resource data systems is an asset. Strong expertise in database design, data integration, and system architecture. Experience with cloud-based and web-based systems. Familiarity with fisheries data systems / FMIS is desirable. Strong analytical and problem-solving skills. Proven experience in capacity building and stakeholder engagement. Excellent communication and report-writing skills (English). Demonstrated experience with GEF and/or FAO is preferred.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The Technical Specialist for Climate at UNDP Egypt leads the strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. You are responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt.&nbsp;</p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. You will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, you foster a collaborative environment aimed at solving complex development challenges.</p><br> <p><strong>Scope of work</strong></p><br> <p>Under the overall guidance of the DRR and supervision of the Team Leader, Climate, the incumbent is entrusted contributing to the technical and strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. The Programme Coordinator is responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt.&nbsp;</p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. The incumbent will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, the Programme Coordinator fosters a collaborative environment aimed at solving complex development challenges.</p><br> <p>The Technical Specialist coordinates work with the NOC Team Leader through a structured reporting and advisory relationship. The incumbent acts as the primary operational link, providing the Team Leader with real-time data on project performance, risks, and financial delivery to support their higher-level strategic decision-making. Regular briefings ensure that the portfolio remains strictly aligned with the UNDP Egypt Country Programme Document (CPD) and broader UNDP Strategic Plan.&nbsp;</p><br> <p>Operationally, the incumbent collaborates with the Team Leader to finalize Annual Work Plans (AWPs) and budget allocations, ensuring that all digital initiatives meet UNDP’s quality assurance and Results-Based Management (RBM) standards. As for resource mobilization, the Programme Coordinator prepares technical briefs and impact reports for high-level meetings with government counterparts and donors. This partnership ensures that technical project outputs are translated into sustainable policy advice at the national level.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Below are the key responsibilities and expected skill sets for this role:&nbsp;</p><br> <p><strong>1.Provide top quality technical advisory services:</strong></p><br> <ul> <li>Provide cutting-edge policy advice in the thematic area of the project and facilitate policy dialogues with partners, promoting UNDP thought leadership and advocacy work. Establish advocacy networks at the country level and linked to international networks. Contribute to relevant, high-impact advocacy campaigns that are implemented with key partners.</li> <li>Contribute to the analysis of the political, social and economic situation in the context of the project and advise the UNDP CO management on issues related to the thematic area of the project.</li> <li>Contribute to the setting of technical standards based on regional and global best practices in&nbsp;the thematic area of the project/programme in areas Conduct thorough analysis of the political, social and economic situation in the country and collaborative preparation/revision of project documents, AWP and other documents in the area of Climate&nbsp; &nbsp; &nbsp; work including but not limited to:&nbsp; &nbsp; &nbsp; <ul> <li>Climate Change Adaptation</li> <li>Energy Transition</li> <li>Nature-Based Solutions</li> <li>Disaster Risk Reduction (DRR)</li> <li>Land Degradation and Water Security</li> <li>Voluntary Carbon Markets (VCM)</li> <li>Chemical and Waste Management</li> </ul></li> <li>Provide strategic planning and technical advice for portfolio planning as well as formulation and periodic revisions of the project’s annual work plan (AWP), including plans for budget, Human Resources actions and procurement that are developed in close coordination with UNDP’s Country Office Programme, HR, and Procurement teams. Coordinate development of detailed implementation plans.&nbsp;</li> <li>Coordinate Programme implementation to contribute to the overall Programme relevance and performance, the effective realization and quality of outputs within the specified constraints of time and cost as outlined in the project document, and adherence to applicable UNDP policy and programme management procedures and Government standards, rules, and regulations.</li> <li>Ensure proper execution of all administrative activities associated with Programme</li> </ul> <p><strong>2. Support effective implementation of programme/project activities aimed at Climate:</strong></p><br> <ul> <li>Provide technical support, working in collaboration with the Project Manager, in planning and effectively implementing project activities within the scope of approved budgets, workplans and other project documents and in alignment with UNDP’s programmatic priorities and goals. Supervise and coordinate the work of the project team and consultants. Provide guidance and support in the identification and sourcing of technical expertise, including preparation of TORs and evaluation of experts.&nbsp;</li> <li>Provide timely and quality technical advice and guidance for the project implementation in line with UNDP’s rules and regulations, and UNDP Project Operational Policies and Procedures.&nbsp;</li> <li>Manage and monitor project financial resources; and analyze project progress to identify risks and other implementation problems. &nbsp;Ensure timely collection of data for reporting on project activities, outputs, and outcomes; and substantially contribute to the preparation of narrative and financial progress reports, including donor reports. Provide technical guidance on risk mitigation measures to address implementation problems. Update risk logs.&nbsp;</li> <li>Coordinate and participate in quality control mechanisms, seeking to improve the technical quality of the project&nbsp;outputs, products, publications, and policy discussion papers and briefs.</li> </ul> <p><strong>3. Support strategic partnership building and resource mobilization:</strong></p><br> <ul> <li>Establish and maintain a strategic understanding of and engagement with all the relevant institutions, including establishing contact and developing strategic partnerships with other UN agencies, government institutions, donors, NGOs, IFIs, the private sector, academia, civil society, and other stakeholders and beneficiaries at the national, regional, and local levels.&nbsp;</li> <li>Participate in meetings with donors, prepare and deliver presentations of project results, and follow up with relevant counterparts if requested by the supervisor.</li> <li>Implement resource mobilization strategies to achieve project outcomes that include facilitating liaisons with potential financing agencies and institutions to strengthen relationships and raise funds. Identify new funding opportunities for furthering the project ideas.&nbsp;</li> </ul> <p><strong>4. Contribute to knowledge management and information sharing in the UNDP country office:</strong></p><br> <ul> <li>Organize training for the project personnel to enhance their capacities in the technical matters of the thematic area of the project.</li> <li>Identify, evaluate, synthesize, and document lessons learned and best practices directly linked to the project goals and activities. Develop knowledge sharing materials and respond to related queries.&nbsp;</li> <li>Contribute substantively to knowledge networks and communities of practice within the thematic area of the project.&nbsp;</li> <li>Develop and carry out a personal learning plan.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional arrangements</strong></p><br> <p>The incumbent will work under the direct supervision of the Team Leader, Climate and the overall guidance of the DRR.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core&nbsp;</strong></i> <br> <p><strong>Achieve Results:</strong></p><br> LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact&nbsp; <br> <p><strong>Think Innovatively:</strong></p><br> LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 3: Proactively initiate and champion change, manage multiple competing demands&nbsp; <br> <strong>Act with Determination&nbsp;</strong> LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity <br> <p><i><strong>Cross-Functional &amp; Technical competencies:</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction &amp; Strategy</strong></i> System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> <i><strong>Business&nbsp;Development</strong></i> Collective Intelligence Design <p>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services.</p><br> <p>Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.</p><br> <br> <i><strong>Business&nbsp;Management</strong></i> Project&nbsp;Management Ability&nbsp;to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals. <br> <i><strong>Business Management</strong></i> Risk management Identify and organize action around reducing, mitigating and proactively managing risks <br> <i><strong>Partnership Management</strong></i> Multi-stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Ecosystem-based adaptation and management <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Fostering Food Security and resilient Agricultural systems <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Minimum academic requirements</strong> <ul> <li>Advanced university degree (master’s degree or equivalent) in fields related to Environmental Science, Natural Resources Management, Climate Economics, Political/Social Science, International Law, Social Affairs, International Relations or related field, is required.&nbsp; Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <br> <strong>Minimum number of years of relevant work experience</strong> <ul> <li>Minimum 5 years (with master’s degree) or 7 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in providing technical advice, conducting research, formulating policies, and/or developing and managing complex projects in sectors applicable to Climate</li> </ul> <br> <strong>Required skills</strong> <ul> <li>Experience in fostering networks and partnerships and ability to provide coordination with the UN Agencies, international and other organizations present in the sector.</li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.</li> <li>Knowledge and experience in relevant thematic area</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience with project planning and consulting, including the effective provision of substantive technical leadership and guidance, oversight, monitoring, and reporting for projects/programmes with similar scale, scope, and complexity.</li> <li>Experience in timeliness and quality of portfolio work&nbsp;</li> <li>Experience in projects /programme related to climate change&nbsp;</li> </ul> <br> <strong>Required Language(s)</strong> <ul> <li>Fluency in English and Arabic is required.&nbsp;</li> <li>Knowledge of an additional UN language is highly desirable.</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The Technical Specialist for Climate at UNDP Egypt leads the strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. You are responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt.&nbsp;</p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. You will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, you foster a collaborative environment aimed at solving complex development challenges.</p><br> <p><strong>Scope of work</strong></p><br> <p>Under the overall guidance of the DRR and supervision of the Team Leader, Climate, the incumbent is entrusted contributing to the technical and strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. The Programme Coordinator is responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt.&nbsp;</p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. The incumbent will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, the Programme Coordinator fosters a collaborative environment aimed at solving complex development challenges.</p><br> <p>The Technical Specialist coordinates work with the NOC Team Leader through a structured reporting and advisory relationship. The incumbent acts as the primary operational link, providing the Team Leader with real-time data on project performance, risks, and financial delivery to support their higher-level strategic decision-making. Regular briefings ensure that the portfolio remains strictly aligned with the UNDP Egypt Country Programme Document (CPD) and broader UNDP Strategic Plan.&nbsp;</p><br> <p>Operationally, the incumbent collaborates with the Team Leader to finalize Annual Work Plans (AWPs) and budget allocations, ensuring that all digital initiatives meet UNDP’s quality assurance and Results-Based Management (RBM) standards. As for resource mobilization, the Programme Coordinator prepares technical briefs and impact reports for high-level meetings with government counterparts and donors. This partnership ensures that technical project outputs are translated into sustainable policy advice at the national level.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Below are the key responsibilities and expected skill sets for this role:&nbsp;</p><br> <p><strong>1.Provide top quality technical advisory services:</strong></p><br> <ul> <li>Provide cutting-edge policy advice in the thematic area of the project and facilitate policy dialogues with partners, promoting UNDP thought leadership and advocacy work. Establish advocacy networks at the country level and linked to international networks. Contribute to relevant, high-impact advocacy campaigns that are implemented with key partners.</li> <li>Contribute to the analysis of the political, social and economic situation in the context of the project and advise the UNDP CO management on issues related to the thematic area of the project.</li> <li>Contribute to the setting of technical standards based on regional and global best practices in&nbsp;the thematic area of the project/programme in areas Conduct thorough analysis of the political, social and economic situation in the country and collaborative preparation/revision of project documents, AWP and other documents in the area of Climate&nbsp; &nbsp; &nbsp; work including but not limited to:&nbsp; &nbsp; &nbsp; <ul> <li>Climate Change Adaptation</li> <li>Energy Transition</li> <li>Nature-Based Solutions</li> <li>Disaster Risk Reduction (DRR)</li> <li>Land Degradation and Water Security</li> <li>Voluntary Carbon Markets (VCM)</li> <li>Chemical and Waste Management</li> </ul></li> <li>Provide strategic planning and technical advice for portfolio planning as well as formulation and periodic revisions of the project’s annual work plan (AWP), including plans for budget, Human Resources actions and procurement that are developed in close coordination with UNDP’s Country Office Programme, HR, and Procurement teams. Coordinate development of detailed implementation plans.&nbsp;</li> <li>Coordinate Programme implementation to contribute to the overall Programme relevance and performance, the effective realization and quality of outputs within the specified constraints of time and cost as outlined in the project document, and adherence to applicable UNDP policy and programme management procedures and Government standards, rules, and regulations.</li> <li>Ensure proper execution of all administrative activities associated with Programme</li> </ul> <p><strong>2. Support effective implementation of programme/project activities aimed at Climate:</strong></p><br> <ul> <li>Provide technical support, working in collaboration with the Project Manager, in planning and effectively implementing project activities within the scope of approved budgets, workplans and other project documents and in alignment with UNDP’s programmatic priorities and goals. Supervise and coordinate the work of the project team and consultants. Provide guidance and support in the identification and sourcing of technical expertise, including preparation of TORs and evaluation of experts.&nbsp;</li> <li>Provide timely and quality technical advice and guidance for the project implementation in line with UNDP’s rules and regulations, and UNDP Project Operational Policies and Procedures.&nbsp;</li> <li>Manage and monitor project financial resources; and analyze project progress to identify risks and other implementation problems. &nbsp;Ensure timely collection of data for reporting on project activities, outputs, and outcomes; and substantially contribute to the preparation of narrative and financial progress reports, including donor reports. Provide technical guidance on risk mitigation measures to address implementation problems. Update risk logs.&nbsp;</li> <li>Coordinate and participate in quality control mechanisms, seeking to improve the technical quality of the project&nbsp;outputs, products, publications, and policy discussion papers and briefs.</li> </ul> <p><strong>3. Support strategic partnership building and resource mobilization:</strong></p><br> <ul> <li>Establish and maintain a strategic understanding of and engagement with all the relevant institutions, including establishing contact and developing strategic partnerships with other UN agencies, government institutions, donors, NGOs, IFIs, the private sector, academia, civil society, and other stakeholders and beneficiaries at the national, regional, and local levels.&nbsp;</li> <li>Participate in meetings with donors, prepare and deliver presentations of project results, and follow up with relevant counterparts if requested by the supervisor.</li> <li>Implement resource mobilization strategies to achieve project outcomes that include facilitating liaisons with potential financing agencies and institutions to strengthen relationships and raise funds. Identify new funding opportunities for furthering the project ideas.&nbsp;</li> </ul> <p><strong>4. Contribute to knowledge management and information sharing in the UNDP country office:</strong></p><br> <ul> <li>Organize training for the project personnel to enhance their capacities in the technical matters of the thematic area of the project.</li> <li>Identify, evaluate, synthesize, and document lessons learned and best practices directly linked to the project goals and activities. Develop knowledge sharing materials and respond to related queries.&nbsp;</li> <li>Contribute substantively to knowledge networks and communities of practice within the thematic area of the project.&nbsp;</li> <li>Develop and carry out a personal learning plan.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional arrangements</strong></p><br> <p>The incumbent will work under the direct supervision of the Team Leader, Climate and the overall guidance of the DRR.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core&nbsp;</strong></i> <br> <p><strong>Achieve Results:</strong></p><br> LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact&nbsp; <br> <p><strong>Think Innovatively:</strong></p><br> LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 3: Proactively initiate and champion change, manage multiple competing demands&nbsp; <br> <strong>Act with Determination&nbsp;</strong> LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity <br> <p><i><strong>Cross-Functional &amp; Technical competencies:</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction &amp; Strategy</strong></i> System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> <i><strong>Business&nbsp;Development</strong></i> Collective Intelligence Design <p>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services.</p><br> <p>Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.</p><br> <br> <i><strong>Business&nbsp;Management</strong></i> Project&nbsp;Management Ability&nbsp;to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals. <br> <i><strong>Business Management</strong></i> Risk management Identify and organize action around reducing, mitigating and proactively managing risks <br> <i><strong>Partnership Management</strong></i> Multi-stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Ecosystem-based adaptation and management <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Fostering Food Security and resilient Agricultural systems <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Minimum academic requirements</strong> <ul> <li>Advanced university degree (master’s degree or equivalent) in fields related to Environmental Science, Natural Resources Management, Climate Economics, Political/Social Science, International Law, Social Affairs, International Relations or related field, is required.&nbsp; Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <br> <strong>Minimum number of years of relevant work experience</strong> <ul> <li>Minimum 5 years (with master’s degree) or 7 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in providing technical advice, conducting research, formulating policies, and/or developing and managing complex projects in sectors applicable to Climate</li> </ul> <br> <strong>Required skills</strong> <ul> <li>Experience in fostering networks and partnerships and ability to provide coordination with the UN Agencies, international and other organizations present in the sector.</li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.</li> <li>Knowledge and experience in relevant thematic area</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience with project planning and consulting, including the effective provision of substantive technical leadership and guidance, oversight, monitoring, and reporting for projects/programmes with similar scale, scope, and complexity.</li> <li>Experience in timeliness and quality of portfolio work&nbsp;</li> <li>Experience in projects /programme related to climate change&nbsp;</li> </ul> <br> <strong>Required Language(s)</strong> <ul> <li>Fluency in English and Arabic is required.&nbsp;</li> <li>Knowledge of an additional UN language is highly desirable.</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, &nbsp;where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The mission of the Patient Care Country Expert is to deliver a seamless, positive experience for customers across multiple communication channels. Dedicated to efficiently resolving service requests and incidents, the Patient Care Advisor ensures proper classification, assignment, tracking, documentation, and follow-up to guarantee a satisfactory resolution.</p><br><p>By driving customer satisfaction through key performance indicators, the Patient Care Country Expert supports the leader with the internal and external teams to offer robust technical and medical support, manages adverse events and product complaints with high-quality customer service, and adheres to organizational, client, and regulatory guidelines. Committed to continuous development through necessary training, tools, and resources, the Patient Care Country Expert consistently delivers value to the team while operating with a global perspective and leveraging best practices.</p><br><p>The Patient Care Country Expert is reporting to the Customer Care Team Manager or other Customer Care Leader and is responsible for the technical, analytical and operational support of the area and coordinating country related topics. She/He could assist the leader in people management daily tasks and take over deputy functions in case of leader absence. Additionally is providing excellent customer front-line assistance through a variety of channels and technology to patients and customers related to Products and Digital Solutions commercialized by Roche, understanding their needs and following all the systems and procedures established.</p><br><p><b>Key Accountabilities:</b></p><br><ul><li><b>&nbsp;Leadership and Team Support</b></li></ul><ul><li>Provide constructive feedback and coaching on technical and behavioral issues in partnership with the advisor’s leader or Supplier Operations Manager;</li><li>Inspire and motivate the team by leading by example;</li><li>Support leaders in quality-related topics and audit preparation;</li><li>Assist in the recruitment process, including interviewing and initial candidate selection with People &amp; Culture (P&amp;C);</li><li>Proactively support leaders in specific country-related topics, including country meetings, operational process implementation, and task distribution among advisors;</li><li>In the leader’s absence, ensure the efficient running of daily operations;</li><li>Communicate operational topics to the team and provide necessary follow-ups;</li><li>Manage administrative team tasks such as holiday requests and absences.</li></ul><ul><li><b>Country-Specific Expertise</b></li></ul><ul><li>Act as the first point of contact for country-specific questions, escalating requests to leaders when necessary;</li><li>Monitor and analyze KPIs, ensuring country procedures are correctly applied and identifying training needs;</li><li>Provide training on country-specific topics and procedures to new advisors, and offer refresh training as needed;</li><li>Maintain and update the knowledge base on country-related topics, informing advisors accordingly;</li><li>Take ownership of adapting global processes to local markets by staying up-to-date with changing regulations and legal frameworks;</li><li>Proactively propose improvements to existing workflows based on country-specific knowledge and insights.</li></ul><ul><li><b>Customer Interaction and Support</b></li></ul><ul><li>Handle escalated customer interactions and provide exemplary solutions;</li><li>Address complex technical and marketing-oriented customer requests via phone and in writing;</li><li>Process complaints in alignment with internal quality guidelines and regulatory provisions;</li><li>Work with inbound workflow objects and manage customer-specific data in the CRM system in real-time.</li></ul><ul><li><b>&nbsp;Continuous Improvement and Knowledge Management</b></li></ul><ul><li>Assist in coordinating continuous improvement plans and conducting deep dive analysis of customer feedback;</li><li>Create, modify, and keep the data basis updated for the customer experience organization;</li><li>Act as a coach or mentor for technical and process-related topics for the members;</li><li>Serve as the primary point of contact for knowledge transfer during new demand transitions;</li><li>Work closely with the Trainer and QA Team and Leadership to foster a knowledge-sharing culture by organizing regular knowledge transfer workshops and webinars;</li><li>Lead efforts to develop and maintain documentation on best practices, ensuring the team stays aligned with industry trends and internal benchmarks.</li><li>Process Improvement and Technical Expertise</li><li>Actively participate in process improvement, innovation, and resolution of complex technical issues;</li></ul><ul><li>Support service review data analytics and proactively communicate with stakeholders about changes and potential issues;</li><li>Develop and help establish training modules for continuous learning.</li></ul><p><b>Key skills:</b></p><br><ul><li>Fluent in corresponding supported country language needed ( Arabic ) and English; any other relevant language is a plus;</li><li>Consolidated knowledge of Products and Digital Solutions commercialized by Roche preferred;</li><li>&nbsp; Role model in IT navigation skills – fast learner in new technologies;</li><li>Role model in listening and communication skills;</li><li>Understands what motivates people to perform at their best;</li><li>Is inspirational and helps creating a motivated team, through feedback and recognition;</li><li>Can clearly convey objectives &amp; expectations to other team members;</li><li>Understands a broader business perspective and stands behind decisions that have been made;</li><li>Has shown over the years a proactive attitude and genuine interest in leading people suggesting improvements, active participation in meetings, creating a positive team spirit, giving constructive feedback to peers and management;</li><li>Analytical and experience with KPI and building reports;</li><li>Excellent customer orientation and service mindset;</li><li>Bachelor degree or equivalent professional experience will be a plus, minimum of 3-5 years of experience in customer care or similar professional work environment;</li><li>Works with autonomy and flexibility, always with a team work attitude;</li><li>Multi-tasking, agile skills and flexible to adapt to changes;</li><li>Contributes with a positive spirit to a pleasant working environment;</li><li>Always willing to learn and grow with an attitude to go beyond (in a humble manner);</li><li>Proven ability to make quick and effective independent decisions;</li><li>Ability to develop deep product and/or service knowledge;</li><li>Engagement with our customer care organization and open to continuous improvement and learning;</li><li>Schedule flexibility required. May be assigned a schedule that includes evenings, nights, weekends, and/or holidays.</li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i><b>About Sanofi:</b></i></p><br><p>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.</p><br><p><i><b>About the Job:</b></i></p><br><p>The Diabetes and Cardio Metabolic Sales and Customer Engagement Head holds end-to-end accountability for the management and performance of the Diabetes and Cardio Metabolic portfolio in Egypt. This role is responsible for developing and implementing a long-term commercial strategy that focuses resources on maximizing market share, achieving sales targets, and controlling OPEX through proper P&amp;L management — all within the framework of the MCO business strategy and policies.</p><br><p>The role ensures the delivery of best-in-class Healthcare Professional (HCP) and patient journeys across the Diabetes and Cardio Metabolic therapeutic areas, driving commercial excellence and innovation in chronic disease management. The incumbent will lead the translation of Sanofi GenMed global and regional strategy into locally relevant, insight-driven execution plans that address the unique dynamics of the Egyptian healthcare landscape.</p><br><p>As a senior commercial leader, this role plays a pivotal part in shaping the competitive positioning of Sanofi's Diabetes and Cardio Metabolic portfolio, fostering a high-performance culture, and contributing strategically to the Pharma Egypt Leadership Team to drive competitiveness, transformation, and people growth.</p><br><p><b>KEY RESPONSIBILITIES</b></p><br><ul><li><p><b>Business Strategy &amp; Execution — Diabetes and Cardio Metabolic Portfolio:</b></p><br></li><li><p>Define and achieve financial objectives including sales, profitability, and market share targets for the Diabetes and Cardio Metabolic portfolio.</p><br></li><li><p>Build and execute a business strategy fully aligned with Sanofi GenMed global and regional strategy, enriched with relevant local insights specific to chronic disease management in Egypt.</p><br></li><li><p>Develop and implement long-term business plans (3-year horizon) to maximize market share and Business Operating Income (BOI).</p><br></li><li><p>Ensure high-level portfolio management including successful product launches, pre-launch activities, and comprehensive local business case development tailored to the Diabetes and Cardio Metabolic landscape.</p><br></li><li><p>Activate business intelligence and competitive monitoring to adapt strategy to the evolving competitive environment and proactively propose growth opportunities.</p><br></li><li><p>Build Integrated Growth Plans that provide strategic market insights feeding the overall portfolio strategy.</p><br></li><li><p>Ensure proper execution of Brand Activation Plans (operational plans), including:</p><br></li><li><p>Patient and customer segmentation specific to Diabetes and Cardio Metabolic conditions</p><br></li><li><p>Optimal patient and customer pathway design, including referral pathway optimization</p><br></li><li><p>Identification and mitigation of local barriers to screening and diagnosis</p><br></li><li><p>Tailored stakeholder engagement strategies</p><br></li><li><p>Best-in-class Patient Support Programs and solutions for chronic disease management</p><br></li><li><p>Track and optimize key performance indicators including Sales, Customer Satisfaction, and Internal Engagement.</p><br></li><li><p>Apply Sanofi internal business and financial processes in management and reporting, in full alignment with Sanofi compliance guidelines.</p><br></li><li><p>Oversee and analyze relevant market performance and trends, identifying performance development opportunities.</p><br></li><li><p>Implement Customer Engagement strategy delivering high-quality customer journeys for key target customers effectively and consistently.</p><br></li></ul><p><b>2- Budget, P&amp;L &amp; Performance Management:</b></p><br><ul><li><p>Hold full budget and P&amp;L ownership and responsibility for operational effectiveness within the Diabetes and Cardio Metabolic portfolio.</p><br></li><li><p>Ensure realization of budget commitments and 3-year plans.</p><br></li><li><p>Provide input and propositions to the Commercial Head on business needs for cross-resourcing and budgeting.</p><br></li><li><p>Oversee overall operations results, financial data, sales data, and other metrics to evaluate whether business objectives are met and adjust tactics accordingly.</p><br></li><li><p>Constantly review resource allocation to optimize P&amp;L, meet Sales and BOI targets, and capture business opportunities.</p><br></li><li><p>Drive operational excellence and cost efficiency while maintaining quality of execution.</p><br></li></ul><p><b>3- Key Stakeholders' Engagement</b></p><br><ul><li><p>Collaborate cross-functionally (Medical, Market Access, Public Affairs, Communication, Finance, GTMC, TRM, Supply Chain) to define a broad stakeholder engagement strategy.</p><br></li><li><p>Understand how stakeholders impact each other within the healthcare ecosystem — including COEs, KOLs, HCPs, DOLs, scientific societies, PAGs, policy makers, and payers — and tailor engagement approaches to their level of maturity.</p><br></li><li><p>Define innovative business models and partnerships with key external stakeholders to drive business growth.</p><br></li><li><p>Ensure a seamless patient experience from pre-screening to post-treatment in Diabetes and Cardio Metabolic care.</p><br></li><li><p>Contribute strategically to Pharma Egypt Leadership Team discussions to increase competitiveness, transformation, and people growth.</p><br></li><li><p>Serve as an active member of the Pharma Country Operational Committee.</p><br></li></ul><p><b>4- People &amp; Organization Leadership</b></p><br><ul><li><p>Lead a best-in-class local Commercial team that transforms paradigms and enhances agile mindset to deliver business objectives while maintaining high performance levels.</p><br></li><li><p>Manage team performance through setting and reviewing priorities aligned with business objectives.</p><br></li><li><p>Provide appropriate and timely feedback on performance and coach team members to achieve their goals.</p><br></li><li><p>Support professional and career development by identifying skills and competencies needed for current and prospective roles, and provide opportunities to learn and practice new skills.</p><br></li><li><p>Build a motivated and engaged team through formal and informal recognition, regular communications, and encouragement of cooperation between individuals and teams.</p><br></li><li><p>Secure effective Talent Management processes across customer-facing teams in line with Sanofi's Talent Management approach.</p><br></li><li><p>Drive talent performance objectively and develop solid succession plans.</p><br></li><li><p>Foster diversity, equity, and inclusion within the team.</p><br></li></ul><p><br><b>5- New Ways of Working &amp; Agile Transformation</b></p><br><ul><li><p>Champion and model new ways of working toward a more empowered, autonomous, and accountable organization.</p><br></li><li><p>Apply Agile methodology, Space to Lead principles, and Volcano approach in day-to-day transversal cooperation — including project mode, squads, thoughtful risk-taking, and simplification opportunities.</p><br></li><li><p>Be outcome-focused, not process-oriented: prioritize based on value creation for customers.</p><br></li><li><p>Transform decision-making processes to be more customer-centric, involving field force and customer-facing teams in a bottom-up approach.</p><br></li><li><p>Adopt a "good enough" approach to respond to customer needs with a first prototype (Minimum Viable Product) and iterate over time.</p><br></li><li><p>Champion innovation and experimentation within compliance boundaries.</p><br></li><li><p>Drive digital transformation and omnichannel engagement excellence across the portfolio.</p><br></li></ul><p><b>6- Health Safety and Environment Responsibilities</b></p><br><ul><li><p>Care for his/her own safety and wellbeing and the safety of others, and co-operate with the company to ensure a safe place of work.</p><br></li><li><p>Support and conform to Company HSE rules and procedures to ensure a safe, healthy, and pollution-free work environment.</p><br></li><li><p>Engage the HSE department in related activities (where applicable) and ensure work performed follows local HSE regulations, Corporate HSE Policy and key requirements.</p><br></li><li><p>Demonstrate commitment to HSE through active involvement in related programs and campaigns.</p><br></li><li><p>Follow HSE guidelines and take all necessary measures to effectively implement the HSE action plan (PASS) in work area and activities.</p><br></li><li><p>Promote and follow HSE rules and act responsibly to protect yourself and others from injury and ill health conditions.</p><br></li><li><p>Follow the company's road safety program.</p><br></li><li><p>Attend HSE training.</p><br></li><li><p>Report all accidents/incidents (if any) to the HSE Manager and investigate within the area of responsibility.</p><br></li><li><p>Thoroughly read all HSE instructions, procedures, policies issued by the Company, and comply with its requirements.</p><br></li></ul><p><b>7- Compliance &amp; Ethics</b></p><br><ul><li><p>Respect corporate commitments and compliance guidelines as well as local regulations at all times.</p><br></li><li><p>Guarantee that all activities, operations, and procedures at franchise level are carried out in compliance with local regulations, laws governing business operations, and corporate policies — in order to avoid conflict with official/legal authorities and loss of public reputation.</p><br></li><li><p>Manage Health, Safety, and Environment (HSE) issues with the support of the local HSE team.</p><br></li><li><p>Act as a role model of ethics and business integrity.</p><br></li><li><p>Ensure all promotional activities comply with pharmaceutical industry codes and standards.</p><br></li><li><p>Maintain the highest standards of transparency in interactions with healthcare professionals and institutions.</p><br></li></ul><p><b>8- Other Responsibilities</b></p><br><ul><li><p>Perform other duties as assigned by the Commercial Head Egypt.</p><br></li><li><p>Respect company values, code of ethics, and social charter.</p><br></li><li><p>Respect the personal data protection charter and applicable GDPR requirements.</p><br></li><li><p>Contribute to corporate initiatives and transformation programs as required.</p><br></li></ul><p><i><b>About You:</b></i></p><br><p><b>Education</b></p><br><ul><li><p>Bachelor's degree in Pharmacy, Business Administration, Marketing, or a related scientific/business field (required).</p><br></li><li><p>MBA or equivalent postgraduate qualification in Marketing/Business Management is a strong asset.</p><br></li></ul><p><b>Professional Experience</b></p><br><ul><li><p>Minimum 10 years of pharmaceutical industry experience in Commercial or customer-facing roles.</p><br></li><li><p>Demonstrated expertise in Sales planning, Omnichannel strategy, Marketing, and leading Sales teams with a strong focus on patient-centric initiatives.</p><br></li><li><p>Proven successful P&amp;L ownership accountability with demonstrated financial acumen.</p><br></li><li><p>Proven experience in successfully driving commercial launch strategy for innovative products requiring monitoring/screening and/or strong disease area shaping.</p><br></li><li><p>Experience in Diabetes and/or Cardio Metabolic therapeutic areas highly preferred.</p><br></li><li><p>Deep understanding of the Egyptian healthcare system, reimbursement landscape, and regulatory environment.</p><br></li><li><p>Experience working in matrix organizations and managing cross-functional teams.</p><br></li></ul><p><b>Technical &amp; Functional Skills</b></p><br><ul><li><p>Strong command of market data analytics and competitive intelligence tools for market sizing, trend analysis, and opportunity identification.</p><br></li><li><p>Financial acumen: proven ability to build, analyze, and present forecasts, budgets, P&amp;L reports, and BOI targets.</p><br></li><li><p>Skilled in developing and executing Brand Activation Plans, including segmentation, positioning, and targeting.</p><br></li><li><p>Familiarity with digital marketing and omnichannel HCP engagement strategies, multi-channel content, and digital tool development.</p><br></li><li><p>Strong knowledge of promotional and non-promotional material approval processes and compliance requirements.</p><br></li><li><p>Experience in talent development, succession planning, and building high-performing commercial teams.</p><br></li></ul><p><b>KEY COMPETENCIES &amp; SKILLS</b></p><br><ul><li><p>Strategic vision (Global Thinking): ability to understand the global framework combined with local execution, with strong focus on innovation.</p><br></li><li><p>Strong business acumen with analytical skills to interpret complex data, market trends, and competitive intelligence.</p><br></li><li><p>Customer orientation: motivate teams to connect with patients and customers to understand their needs and provide value-added solutions.</p><br></li><li><p>Deep commitment to patient centricity and improving patient outcomes in Diabetes and Cardio Metabolic diseases.</p><br></li><li><p>Agile mindset: able to apply agile principles in daily activities and serve as an ambassador of this mindset across the organization.</p><br></li><li><p>Effective communication and change management skills to influence and move to action diverse stakeholders including global teams, peers, cross-functional teams, sales forces, and external stakeholders.</p><br></li><li><p>Ability to simplify and move at pace large complex programs with multiple stakeholders.</p><br></li><li><p>Self-driven, results-oriented with ambition for optimal outcomes.</p><br></li><li><p>Resilience, rigor, and reliability: maintain high standards under pressure and deliver consistent results.</p><br></li><li><p>Leadership excellence: ability to build, engage, and develop teams; delegate effectively; celebrate diversity; and drive performance.</p><br></li><li><p>High degree of business ethics, integrity, and commitment to compliance.</p><br></li></ul><p><br><b>Take the Lead Values</b></p><br><ul><li><p><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</p><br></li><li><p><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</p><br></li><li><p><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</p><br></li><li><p><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</p><br></li></ul><p><i><b>Why choose us?</b></i></p><br><ul><li><p>Be part of a pioneering biopharma company where patient insights shape commercial strategy and drug access.</p><br></li><li><p>Lead a high-impact Diabetes and Cardio Metabolic portfolio with bold ambitions and significant upcoming launches in Egypt.</p><br></li><li><p>Work at the forefront of AI-powered science and omnichannel engagement that accelerates patient reach and improves outcomes.</p><br></li><li><p>Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams across Medical, Market Access, and Commercial functions.</p><br></li><li><p>Explore bold career paths — with opportunities to grow through scientific, leadership, and cross-functional moves within Sanofi's global network.</p><br></li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>