وظائف أخصائي عيون في مصر

<p>Envision Employment Solutions is currently looking for an Observability Specialist for one of our partners, a leading Digital Bank!</p><p>THE ROLE</p><p>If it's running in production, you can see it. You own the stack that turns raw signals into something a human can actually act on, alerts that mean something, dashboards that tell the truth, and coverage that doesn't have blind spots. Done well, this is the difference between an on-call rotation that's sustainable and one that burns people out. Eight of you build and hold that standard together.</p><p>WHAT YOU LL DO</p><ul><li>Operate and tune the observability platform, owning SLO/SLI instrumentation</li><li>Drive alert quality so that every page is actionable, and maintain synthetics and Real User Monitoring (RUM)</li><li>Set instrumentation standards for new services</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>3+ years of experience in observability or Site Reliability Engineering (SRE)</li><li>Hands-on experience with Prometheus, Grafana, and OpenTelemetry</li><li>Scripting proficiency</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You treat a noisy or non-actionable alert as a bug to fix, not something to mute and move past</li><li>You'd rather instrument a service properly upfront than debug blind later</li><li>You believe on-call should be humane, and you build the tooling that makes that true</li><li>You measure your work by whether coverage is complete and MTTD keeps improving, not just whether the dashboard looks good</li></ul>

<p>Envision Employment Solutions is currently looking for a Service Operations Specialist for one of our partners, a leading Digital Bank! THE ROLE You're the first voice a customer hears when something isn't working, whether it comes in through chat, email, or a call. Most of the time, you're the one who solves it, right there, in the first contact. When you can't, what you hand off decides whether the next person solves it fast or has to start over. Eight of you hold this line together, and the standard you keep is the standard customers judge the bank by.</p><p>WHAT YOU LL DO</p><ul><li>Answer chats, emails, and tickets within target SLAs</li><li>Deliver first-contact resolution against the published catalogue of standard requests</li><li>Log all interactions accurately in the support platform</li><li>Maintain professional, empathetic communication with customers</li><li>Contribute to knowledge-base improvements based on observed customer issues</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>1+ years of experience in customer-service or service-desk roles, ideally within fintech</li><li>Excellent verbal and written communication skills</li><li>Familiarity with support platforms such as Intercom, Zendesk, or Jira</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You'd rather solve it in the first contact than pass it along and hope someone else does</li><li>You stay patient and precise even on your hundredth similar ticket of the day</li><li>You log every interaction accurately because you know someone else may need that context later</li><li>You notice a pattern in customer issues and want to fix the knowledge base, not just answer around it</li></ul>

Job Summary We are looking for an HR Generalist to support and manage key HR functions, including Personnel, Payroll, and Recruitment. The ideal candidate should have solid hands-on experience in HR operations and be capable of handling employee-related matters efficiently. The role is based in Nasr City and will require occasional visits to the company’s factory in 10th of Ramadan City, as well as different branches.<br>Location: Nasr City, Cairo Experience: 1+ Year<br>Key Responsibilities Handle day-to-day Personnel activities and employee documentation. Support payroll-related activities and ensure accurate employee data. Assist in recruitment activities, including sourcing, screening, and coordinating interviews. Maintain and update employee records and HR databases. Follow up on employee attendance and related HR procedures. Support the implementation of company HR policies and procedures. Handle employee inquiries and provide appropriate HR support. Coordinate with different branches and the factory when required. Ensure proper compliance with company procedures and applicable labor requirements.<br>Job Requirements Minimum 1 year of relevant HR experience. Previous experience in Personnel, Payroll, and Recruitment is required. Good knowledge of HR processes and employee documentation. Good communication and interpersonal skills. Good organizational and time-management skills. Ability to work independently and handle multiple tasks. Willingness and flexibility to visit the factory in 10th of Ramadan and different branches.<br>Transportation Transportation will be provided for required visits through either:Company transportation/car, or Transportation allowance.

Job Title: Business Development Specialist Location: Sheraton, Cairo Working Hours: 8 hours/day Days Off: Friday & Saturday Employment Type: Full-time Compensation: Basic Salary + Commission + Performance-Based KPIs<br>Job Description: Presenting and promoting the college’s academic programs (MBA, DBA, and Diplomas) to prospective and current students. • Building and maintaining strong relationships with current and prospective students through face-to-face meetings, phone calls, and email communication. • Representing the college in a professional manner that reflects its academic identity and institutional values at all times. • Identifying enrollment growth opportunities and contributing to the development of marketing and student acquisition strategies. • Understanding prospective students’ needs and interests and recommending the most suitable academic program accordingly. • Following up with applicants and accurately updating their data on the CRM system. • Conducting introductory calls, arranging academic consultation meetings with prospective students, and responding to inquiries received via phone and email.<br>Job Requirements: <br>Bachelor's degree in Business Administration, Sales, Education, or related field.6m : 1y of experience in sales, preferably in the education and training industry. Strong understanding of the education and training landscape, including different learning formats, delivery methods, and industry trends. Excellent communication, presentation, and interpersonal skills. Proven ability to build relationships and negotiate effectively. High level of self-motivation and the ability to work independently and as part of a team. Proficient in Microsoft Office Suite and CRM software. Strong time management and organizational skills.

Proteina Organic is expanding its presence in the Egyptian pet food market, and we are looking for an energetic and results-oriented Sales Specialist to join our team.<br>The successful candidate will focus on growing our customer base, developing strong relationships with pet shops and distributors, and increasing the market presence of our pet food products.<br>Location: Cairo & Giza<br>Employment Type: Full-Time Key Responsibilities<br>Develop and expand relationships with pet shops, pet food distributors, veterinary clinics, and other relevant customers. Conduct regular field visits to existing and potential customers. Introduce and promote Proteina Organic’s pet food products. Open new accounts and identify new sales opportunities. Achieve monthly sales and collection targets. Follow up with customers on orders, product availability, feedback, and payments. Maintain an updated database of customers and potential leads. Monitor competitor products, pricing, promotions, and general market activity. Prepare regular sales and market feedback reports. Coordinate internally to ensure smooth order fulfillment and customer service. Requirements<br>Minimum 1 year of sales experience. Previous experience in pet food, pet care, veterinary products, FMCG, or a related field is highly preferred. Existing relationships with pet shops and distributors will be a strong advantage. Good communication, negotiation, and relationship-building skills. Comfortable with field sales and regular customer visits. Target-oriented and capable of developing new business. Good organizational and follow-up skills. Owning a car is an advantage.

El-Fagr Medical Equipment Company is Hiring an HR Specialist Company Location: El-Qasr El-Eini – Cairo. Working Hours: Saturday till Thursday, from 8:30 AM to 5:00 PM. Job Requirements:Bachelor's degree 1-2 years of experience in HR Good computer skills Good English proficiency A diploma or professional course in HR from a verified agency or university Job Description:1. Job Analysis & Documentation Update and maintain accurate job descriptions for all roles. Periodically review role responsibilities with department heads.2. Talent Acquisition & Onboarding Build and nurture a diverse candidate pipeline for current and future needs. Manage full-cycle recruitment (sourcing, interviewing, offers). Conduct HR onboarding.3. Performance Management Track and follow up on probationary period evaluations. Support managers in conducting fair, consistent performance reviews. Conduct monthly retention check-ins with employees and managers4. Employee Relations Serve as the first point of contact for employee grievances, conflicts, and disciplinary matters. Conduct impartial investigations and recommend resolutions in line with labor laws and company policy. Promote a positive work environment through regular check-ins and manager coaching.5. Compliance & Policy Ensure HR practices comply with local labor laws (leave, terminations, data privacy).6. Exit Management Conduct structured exit interviews, identifying trends in turnover. 7. Reporting Maintain HR records and prepare regular reports for Direct Manager.<br>Company Benefits: Competitive salaries Training courses and promotion opportunities A good work environment To apply, contact us via Whats App: 01029991745

Job Summary The Follow-up Specialist ensures end-to-end resolution of open cases, operational issues, and service requests within the city. This role serves as the critical bridge between field execution and system tracking—monitoring solutions implemented in SAP, tracking real-world results, and verifying complete closure to ensure compliance and citizen/customer satisfaction.<br>Key Responsibilities Monitor and track the lifecycle of assigned cases across municipal/city jurisdictions from initiation to final resolution. Log, update, and monitor solution implementation plans in SAP, ensuring accurate status updates, root-cause tags, and assignment details. Follow up with operational teams, contractors, or department heads to verify that solutions recorded in SAP have been successfully executed on the ground. Assess the effectiveness of applied solutions to ensure issues do not recur; escalate unresolved or recurring cases to appropriate managers. Maintain direct contact with complainants, business units, or city representatives to provide status updates and confirm final satisfaction upon case closure. Generate weekly/monthly case progress and SLA compliance reports using SAP analytics and Excel.<br>Qualifications & Requirements Experience: 2+ years of experience in case management, customer support, operations, or quality assurance. Education: Bachelor’s degree in Business Administration, Public Administration, Communications, or a related field. Skills: Strong organizational skills, sharp attention to detail, and excellent written/verbal communication skills. Problem-Solving: Ability to cross-reference system data with real-world results and drive cross-functional accountability.

Job Summary<br><br>The People Operations Specialist is responsible for executing HR operational activities, ensuring efficient and compliant HR processes, managing employee data, and providing high-level support to HR functions.<br><br>Job Responsibilities <br><br> Maintain accurate and up-to-date employee records to ensure data integrity and confidentiality. <br> Generate reports and analyze data to support HR decision-making.<br> Prepare and submit onboarding and offboarding documentations to ensure process implementation and regulations compliance. <br> Stay updated on changes in employment laws and regulations Ensure compliance with local employment laws and regulations.<br> Act as a point of contact for employee inquiries and issues related to HR Operations to ensure guidance and resolution.<br> Participate in HR projects and initiatives to support organizational goals.<br> Collaborate with HR team members and other departments to ensure seamless HR service delivery.<br> Manage the enrollment, renewal, and termination processes for social insurance benefits to maintain zero losses from insurance. <br><br><br> <br><br><br>Requirements<br><br>Required Skills and knowledge<br><br> 1+ years of experience in HR Operations <br> Hands-on experience in Social Insurance <br> Good Level of English <br> <br>Educational Background<br><br> Bachelor’s degree of business Administration or equivalent <br> HR Certificate or diploma is a must<br><br>Skills: Bachelor's degree in BA, BIS or equivalents<br>0-2 Years of Experience<br>Computer & MO Literacy.<br>Ability to collaborate effectively across various departments. <br>Solid background to Company products & services.<br>Creating test cases documents.<br>Perform thorough investigation (Tech & business) to discover issues down to root cause.<br>Good knowledge of transaction processing within payment networks

Overview We are seeking a results-driven Investing Product Specialist to drive the growth and adoption of our investment solutions. In this role, you will act as the primary partner for our investment clients—building trusted, long-term relationships while actively identifying and closing new business opportunities. You will bridge market opportunities with our financial products, hit key commercial targets, and ensure an exceptional client experience from onboarding through ongoing portfolio management.<br>What You’ll Do<br>Act as the main contact for investment clients and ensure their satisfaction. <br>Develop, build, and maintain strong, long-term relationships with clients to ensure trust and ongoing business growth<br>Participate in events and networking to strengthen client relationships and attract new<br>Achieve sales targets (acquisition, revenue, and product usage). <br>Identify and pursue new business opportunities. <br>Present products, negotiate terms, and close deals. <br>Work with internal teams to ensure smooth onboarding and service delivery. <br>Increase business with existing clients through cross-selling. <br>Promote Company Investment Products <br>Support onboarding of new clients and maintain long-term relationships. <br>Analyze client data to identify opportunities. <br>Monitor client activity and manage risks. <br>Keep client records updated. <br>Track sales performance and report progress. <br>Share updates on client activity and market trends. <br>Follow and suggest improvements to policies and processes. <br><br> What Makes You a Good Fit<br>Bachelor’s degree in Business, Finance, or related field. <br>1–3 years’ experience <br>Strong working knowledge of Business Banking and core investment products.<br>Outstanding communication, presentation, and negotiation skills with a strategic, analytical mindset.<br>Demonstrated success in portfolio growth, deal negotiation, and hitting sales performance metrics.

KGDR Consultants is looking for an experienced, detail-oriented Payroll & Timesheet Specialist to support our payroll, timesheet, expense, and client billing compliance processes. Key Responsibilities:Review and verify employee timesheets for accuracy and completeness Review employee expense reports and supporting documentation Ensure timesheets and expenses comply with client-specific billing requirements, contractual limits, and company policies Identify discrepancies, missing information, or charges that exceed client-approved limits Follow up with employees and managers to resolve timesheet and expense issues Prepare and organize payroll-related information for processing Maintain accurate employee time, expense, and payroll records Track approvals and ensure submissions are completed within required deadlines Work within Odoo to manage and review timesheets, expenses, and related records Assist with reconciliations, reporting, and payroll-related administrative tasks Qualifications:Minimum 8 years of relevant experience in payroll, timesheet administration, expense review, billing support, or a related function Hands-on experience with Odoo is required Strong understanding of timesheet, expense, and client billing compliance Excellent attention to detail and accuracy Strong organizational and follow-up skills Excellent written and spoken English Strong communication skills and ability to resolve discrepancies with employees and management Ability to manage multiple deadlines and work independently Proficiency in Excel and general business systems We are looking for someone who is highly organized, dependable, and experienced in managing detailed payroll and billing-related processes while ensuring compliance with both company and client requirements.

Job Title: Accounts Payable Specialist Sector: Elsewedy Electric Infrastructure. Scope: Infrastructure Projects. Department: Finance Dept. Job Location: HQ-New Cairo Accountabilities:Accurately process incoming invoices, ensuring all documentation is complete and in compliance with policies. Prepare and execute payments to vendors, ensuring timely and accurate transactions. Review and process employee expense reports, verifying receipts and compliance with policies. Communicate with vendors regarding invoice inquiries, payment status, and account discrepancies. Perform regular reconciliations of vendor accounts to ensure accuracy and resolve discrepancies. Enter financial data into the accounts payable system accurately and efficiently. Assist in preparing aging reports to track outstanding invoices and overdue payments. Ensure compliance with company policies and accounting standards in all accounts payable transactions. Maintain organized records and documentation for all accounts payable transactions. Assist in resolving vendor disputes and discrepancies in a timely manner. Support the month-end close process by preparing necessary reconciliations and reports. Provide documentation and support during internal and external audits related to accounts payable. Work collaboratively with other departments to facilitate accurate and timely invoice processing. Reporting Line: Financial Manager Job Requirements:Education Background:Bachelor's degree in accounting Language: Fluent English. Gender Male Skills:Computer Skills: Microsoft office. Technical competencies:Strong experience in engineering and steel fabrication design (Pipelines, Crossings, Valve chamber, etc..). Strong knowledge and ability to use engineering software to support site activities Project-oriented mindset Availability to accept assignments on-site Experience:Related Field Experience: 3 to 6 years. Overall Experience: more than 2 years.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Procurement &amp; Vendor Management Specialist Requirements • Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.<br> • 3–5 years of experience in Procurement, Vendor Management, or Technology Sales Support.<br> • Experience in sourcing software vendors, technology partners, or IT solutions is highly preferred.<br> • Strong market research and supplier sourcing skills.<br> • Excellent negotiation and relationship-building abilities.<br> • Ability to identify new technology vendors and evaluate business opportunities.<br> • Strong commercial awareness and analytical thinking.<br> • Excellent communication skills in English (written and spoken).<br> • Proficiency in Microsoft Office (Excel, Word, PowerPoint).<br> • Experience working with Odoo system is an advantage.<br> Responsibilities • Manage the end-to-end procurement process for the company and customer purchasing requirements.<br> • Manage the vendor registration process, including collecting, verifying, and maintaining all required vendor documentation.<br> • Request and evaluate RFQs, negotiate commercial terms, and issue Purchase Orders (POs).<br> • Follow up with vendors to ensure timely delivery and successful completion of the procurement cycle.<br> • Coordinate with internal teams and maintain procurement documentation and supporting evidence.<br> • Source, evaluate, and onboard new suppliers, distributors, and technology partners.<br> • Build and maintain long-term relationships with vendors to ensure reliable and cost-effective partnerships.<br> • Manage procurement for software, hardware, office supplies, services, and other company operational requirements.<br> • Research new software vendors and technology solutions to support customer requirements and expand the company’s portfolio.<br> • Monitor vendor performance and identify opportunities to improve cost, quality, and delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Procurement &amp; Vendor Management Specialist Requirements • Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.<br> • 3–5 years of experience in Procurement, Vendor Management, or Technology Sales Support.<br> • Experience in sourcing software vendors, technology partners, or IT solutions is highly preferred.<br> • Strong market research and supplier sourcing skills.<br> • Excellent negotiation and relationship-building abilities.<br> • Ability to identify new technology vendors and evaluate business opportunities.<br> • Strong commercial awareness and analytical thinking.<br> • Excellent communication skills in English (written and spoken).<br> • Proficiency in Microsoft Office (Excel, Word, PowerPoint).<br> • Experience working with Odoo system is an advantage.<br> Responsibilities • Manage the end-to-end procurement process for the company and customer purchasing requirements.<br> • Manage the vendor registration process, including collecting, verifying, and maintaining all required vendor documentation.<br> • Request and evaluate RFQs, negotiate commercial terms, and issue Purchase Orders (POs).<br> • Follow up with vendors to ensure timely delivery and successful completion of the procurement cycle.<br> • Coordinate with internal teams and maintain procurement documentation and supporting evidence.<br> • Source, evaluate, and onboard new suppliers, distributors, and technology partners.<br> • Build and maintain long-term relationships with vendors to ensure reliable and cost-effective partnerships.<br> • Manage procurement for software, hardware, office supplies, services, and other company operational requirements.<br> • Research new software vendors and technology solutions to support customer requirements and expand the company’s portfolio.<br> • Monitor vendor performance and identify opportunities to improve cost, quality, and delivery.<br></span> </div>

<p>NUT Botanicals is growing, and we are looking for a highly organized&nbsp;<strong>Supply Chain Specialist</strong>&nbsp;to take ownership of our end-to-end supply chain. In this role, you will be the critical link between our R&amp;D, our third-party manufacturing partners, and our fulfillment operations, ensuring our skincare products are produced on time, to spec, and perfectly tracked.</p><p>&nbsp;</p><p><strong>What You’ll Do</strong></p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Manufacturer Management:</strong>&nbsp;Act as the primary point of contact for our third-party manufacturing facilities. You will plan production orders, coordinate shipping, communicate production orders, track production orders, and ensure strict adherence to our quality and timeline expectations.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Supplier Communications:</strong>&nbsp;Source and manage relationships with raw material and packaging suppliers, negotiating terms and ensuring compliance with our quality standards, and evaluating suppliers&nbsp;based on quality, cost, and reliability.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Inventory &amp; Batch Tracking:</strong>&nbsp;Oversee inventory levels using Zoho Inventory. You will manage batch tracking, maintain accurate par levels, and ensure proper FIFO protocols are followed.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>E-Commerce Syncing:</strong>&nbsp;Coordinate closely with our online and offline sales operations, ensuring that physical inventory aligns seamlessly with our storefront and vendors to prevent stockouts of top-selling products. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Process Optimization:</strong> Proactively identify bottlenecks in the supply chain—from raw material delays to final delivery—and implement practical solutions.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Talent 360 is hiring a Production Specialist to join our team. This is a full-time opportunity for a detail-oriented and proactive professional who is passionate about manufacturing high-quality products while maintaining compliance with quality and regulatory standards.</p><p><b>About the Role</b></p><p>As a Production Specialist at Talent 360, you will support manufacturing operations by producing molecular diagnostic products according to approved procedures while ensuring compliance with Good Manufacturing Practices (GMP), quality standards, and production requirements.</p><p>Key Responsibilities</p><ul><li>Operate production equipment and assemble products according to approved Standard Operating Procedures (SOPs).</li><li>Accurately complete batch records, production documentation, and report any deviations in a timely manner.</li><li>Follow GMP requirements, cleanroom practices, and personal protective equipment (PPE) procedures at all times.</li><li>Safely handle raw materials, reagents, and production waste in accordance with established safety procedures.</li><li>Monitor and document environmental conditions, including room temperature, using calibrated equipment.</li><li>Report any environmental or process deviations to the Quality Assurance team and support investigations and corrective actions.</li><li>Collaborate with cross-functional teams to ensure smooth production workflow and on-time delivery.</li><li>Participate in training programs and continuous improvement initiatives to enhance production efficiency and product quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Pharmacy, Biotechnology, Science, Biomedical Sciences, or a related field.</li><li>1 3 years of experience in a pharmaceutical, biotechnology, medical device, or manufacturing environment.</li><li>Knowledge of Good Manufacturing Practices (GMP) and production documentation is preferred.</li><li>Strong attention to detail and commitment to quality.</li><li>Good communication and teamwork skills.</li><li>Good command of English.</li><li>Strong organizational and time management skills.</li><li>Ability to work in a fast-paced manufacturing environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for an AI Transformation Specialist to help drive AI adoption across the organization. In this role, you'll work closely with different departments to identify opportunities where AI can improve efficiency, automate processes, and enhance decision-making. You'll lead AI initiatives from idea to implementation while ensuring employees are equipped to embrace new ways of working.</p><p><strong>Duties &amp; Responsibilities:</strong></p><ul><li>Identify business processes that can be optimized through AI solutions.</li><li>Partner with business stakeholders to understand challenges and translate them into AI use cases.</li><li>Lead the implementation and rollout of AI-powered tools and initiatives.</li><li>Collaborate with cross-functional teams including HR, Operations, IT, and Business Leaders.</li><li>Design and deliver AI awareness sessions, workshops, and user training.</li><li>Support change management and user adoption throughout AI transformation projects.</li><li>Monitor AI initiatives, measure impact, and recommend continuous improvements.</li><li>Stay up to date with emerging AI technologies and industry best practices.</li><li>Ensure AI solutions align with company policies, governance, and ethical standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field. 3 5 years of experience in digital transformation, process improvement, project management, business analysis, or AI-related roles. Strong understanding of Generative AI tools and their business applications (e.g., ChatGPT, Microsoft Copilot, Gemini, Claude). Experience managing cross-functional projects and driving organizational change. Excellent analytical, problem-solving, and communication skills. Ability to simplify technical concepts for non-technical audiences. Strong stakeholder management and presentation skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Senior Sourcing Specialist | MAF Global Solutions | Global Solutions Egypt<br><strong>ROLE SUMMARY</strong><br>The role of the Senior Sourcing Specialist is to support the fit-out procurement category through strategic and operational procurement activities supporting various construction and fit out projects<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Conduct strategic and operational procurement activities to support various construction and fit out projects.</li><li>Procure, expedite and schedule deliveries of materials and sourcing equipment, goods and services</li><li>Perform procurement activities across multiple fit out categories of spend, search for better deals and find more profitable suppliers</li><li>Identify, gather, analyze and summarize purchase requirements and demand</li><li>Preparation of sourcing strategies and sourcing processes</li><li>Involved in the creation &amp; implementation of sourcing strategies in compliance with the legal, internal policies, good practices and business goals</li><li>Manage bidding and tendering activities for goods and services related to projects</li><li>Conduct regular market analysis and benchmarking exercises, identifying market trends and monitoring related developments</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree</li><li>At least 3 years’ experience in contracting or category management</li><li>Customer focused &amp; takes time to understand the needs of the business partnering, influencing and negotiation skills</li><li>Understanding of SAP Ariba, Microsoft AX, Oracle, eRFx</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

The Firm:<br><br>Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, Mule Soft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.<br><br>Position Overview:<br><br>We are seeking a motivated and detail-oriented Technical Recruiter with approximately 6 months of recruitment experience to join our Talent Acquisition team. The ideal candidate will support the end-to-end recruitment process for technical positions, including sourcing, screening, coordinating interviews, and maintaining a positive candidate experience. This role is an excellent opportunity for someone looking to build a career in technical recruitment and talent acquisition.<br><br>Responsibilities:<br><br>Manage the recruitment process for technical roles under the guidance of senior recruiters and hiring managers Source qualified candidates through Linked In, job boards, referrals, and other recruitment channels Review resumes and evaluate candidates against job requirements. Conduct initial screening calls to assess candidate qualifications, experience, and interest Schedule and coordinate interviews between candidates and hiring teams Build and maintain talent pipelines for current and future hiring needs Ensure a positive candidate experience throughout the recruitment process. Maintain accurate candidate records in the Applicant Tracking System (ATS) Follow up with candidates and hiring managers to ensure timely communication and feedback Assist in employer branding and recruitment marketing initiatives. Stay informed about market trends and technical talent availability<br><br>Requirements<br><br>Bachelor's degree in Human Resources, Business Administration,or a related field6 Months - 2y of experience in Recruitment or Talent Acquisition HR Diploma or Talent Acquisition certification is a plus Strong interest in technical recruitment and technology-related roles Familiarity with Linked In Recruiter, job boards, and sourcing techniques Understanding of the recruitment lifecycle and hiring processes Excellent communication and interpersonal skills Ability to manage multiple vacancies and priorities simultaneously Proficiency in Microsoft Office Suite and recruitment systems Excellent command of the English language, both written and spoke Experience using an Applicant Tracking System (ATS) is a plus<br><br>Benefits<br><br>Exposure to a wide range of technical roles and technologies Professional development and career growth opportunities Collaborative and supportive work environment Opportunity to build expertise in technical talent acquisition Attractive packages and performance compensation Full work comfort, ability to work remotely from any place Health insurance package. We care about your health and well-being Paid-time off and holidays. Giving our professionals the flexibility & responsibility to manage their times<br><br>Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.<br><br>By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.

Introduction<br><br>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.<br><br>Your Role And Responsibilities<br><br>We are seeking an experienced Senior Service Now Technical Consultant to support the implementation, expansion, configuration, and maintenance of Service Now solutions across Customer Service Management, IT Service Management, and enterprise service management functions.<br><br>The ideal candidate will possess a strong combination of functional consulting, technical expertise, Service Now platform knowledge, and stakeholder management skills. The role requires the ability to lead business discovery and requirements workshops, translate business needs into functional and technical designs, configure and implement Service Now solutions, and provide guidance on solution strategy, effort estimation, costing, governance, and best practices.<br><br>The consultant will work closely with business stakeholders, architects, developers, project managers, and technical teams to deliver scalable Service Now solutions that align with ITIL processes, service management best practices, business value, project timelines, and budget guidelines.<br><br>Key Responsibilities<br><br>Implement Service Now Solutions: Design, configure, implement, and maintain Service Now modules and solutions based on client business and technical requirements, ensuring alignment with ITIL processes and service management best practices. Business Discovery & Requirements: Conduct business discovery sessions, requirements-gathering workshops, process assessments, and stakeholder discussions to understand business needs and identify opportunities for Service Now solutions. Solution Design: Translate business and functional requirements into detailed functional and technical designs, recommending appropriate Service Now capabilities and best-practice solutions. Service Now Strategy: Lead or contribute to the development of Service Now strategies and roadmaps, prioritizing initiatives based on business value, effort, complexity, timelines, and budget considerations. Cost-Benefit Analysis: Develop and contribute to cost-benefit models, effort estimates, resource requirements, and solution costing to support informed solution design and implementation decisions. Team Leadership: Provide technical and functional guidance to the Service Now team, support solution development, and ensure adherence to agreed timelines, quality standards, and budget guidelines. Platform Configuration: Configure Service Now applications, workflows, Service Catalog, forms, business rules, notifications, reports, dashboards, and other platform components according to business requirements. Workflow & Automation: Design and implement workflow automation using Service Now capabilities such as Flow Designer and Workflow, identifying opportunities to improve service efficiency and reduce manual effort. Integrations: Design and support integrations between Service Now and enterprise/third-party applications using technologies such as REST, SOAP, Web Services, Integration Hub, XML, and related integration mechanisms. Technical Architecture & Components: Maintain a strong understanding of supporting technologies and technical components, including HTML, XML, Web Services, LDAP, SSL, VPN, and other technologies relevant to enterprise Service Now implementations. ITIL & Service Management: Ensure Service Now solutions align with ITIL principles, service management processes, and industry best practices. Testing & Deployment: Support solution testing, defect resolution, deployment, release activities, and user adoption to ensure successful implementation. Governance & Security: Provide guidance on Service Now platform governance, security, roles and access, scalability, maintainability, and design standards. Continuous Improvement: Identify opportunities to optimize existing Service Now implementations, improve processes, increase automation, and maximize business value. Stakeholder Management: Collaborate with business stakeholders, technical teams, architects, developers, project managers, and clients to ensure successful delivery and effective communication throughout the project lifecycle.<br><br>Required Technical And Professional Expertise<br><br>Proven experience delivering end-to-end Service Now implementations and transformation projects. Strong understanding of the Service Now platform, its capabilities, architecture, and implementation best practices. Hands-on experience with Service Now configuration, workflows, Service Catalog, reporting, automation, and platform administration. Experience gathering requirements, facilitating workshops, analyzing business processes, and translating requirements into technical and functional solutions. Strong knowledge of ITIL processes and service management principles. Experience with solution design, effort estimation, resource planning, costing, and value-versus-effort analysis. Experience supporting or leading integrations with enterprise and third-party applications. Working knowledge of REST/SOAP APIs, Web Services, XML, HTML, LDAP, SSL, and VPN. Strong stakeholder management, communication, analytical, and problem-solving skills. Ability to lead technical discussions and provide guidance to Service Now development and implementation teams.<br><br>Preferred Technical And Professional Experience<br><br>Customer Service Management (CSM) IT Service Management (ITSM) App Engine Development Integration Hub REST/SOAP integrations Knowledge Management Performance Analytics and Reporting Flow Designer and advanced workflow automation Virtual Agent and AI capabilities Now Assist and modern Service Now platform capabilities Service Now platform governance and enterprise architecture Experience working in consulting environments and directly with clients

* Job Requirements & Qualifications:<br>-Background: Call Center experience with a mandatory GSM background in a telecom environment.<br>Experience:<br>-Minimum 6 months of hands-on experience as a Quality Specialist GSM (or Acting as Quality).<br>-Minimum 6 months of experience as a Customer Service / Quality Task in the telecom industry.<br>-Industry Required Background : experience in Telecommunication companies (Vodafone, Orange, X-Etisalat Misr, X-WE, DU, AT&T, or Verizon or etc..).<br>-Language: Excellent English proficiency (B2+ to C1 level is a must).