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<p>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p><strong>Operational Functions</strong></p><ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP s.</li><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li><li>Check counterfeit currencies, checks and identities.</li></ul><p><strong>Reporting</strong></p><ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul><p><strong>Policies, Processes and Procedures</strong></p><ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li><li>Adhere to the bank clean desk policy</li></ul><p><strong>Day- to-day operations</strong></p><ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul><p><strong>Compliance</strong></p><ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ul><p><strong>Desired Candidate Profile</strong></p>*<p>Qualifications:</p> <p> Bachelor s degree of commerce, business administration, accounting or its equivalent</p> <p> (0-2) Years of experience</p> <p>Skills</p> <p> Good command of English and Arabic languages</p> <p> Communication Skills</p> <p> Problem Solving Skills</p> <p> Service Oriented</p> <p> Process Oriented</p> <p> Adept in using basic software such as office, internet and e-mail</p> <p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Since 1970, Kozman &amp; Co. has been a leading consultancy firm in Egypt, providing Audit &amp; Assurance, Tax, Corporate Legal, Business Support, and Business Consultancy services. As part of the SBC Global Alliance, we combine local expertise with global reach - serving clients with accuracy, dedication, and integrity.<br>At Kozman &amp; Co., success is a shared journey:<br>• For our clients, it means clarity, compliance, and strategies that drive growth.<br>• For our team, it means a workplace where careers thrive, talents are nurtured, and every contribution matters.<br><strong>Role Overview</strong><br>We are seeking a dedicated and experienced Senior Tax Associate to join our growing tax team.<br>The ideal candidate will handle complex tax compliance and advisory assignments, review junior work, and support the delivery of high-quality tax solutions to a diverse portfolio of clients.<br><strong>Key Responsibilities</strong><br>• preparing and filing tax returns, including VAT, withholding tax, payroll tax, and annual income tax returns.<br>• Analyze financial accounts and apply relevant tax laws and regulations.<br>• Support and supervise junior team members (Tax Associates) in executing their daily tasks.<br>• Lead and participate in preparing tax examination files and working papers.<br>• Conduct research on Egyptian and international tax laws, rulings, and updates.<br>• Provide guidance, training, and constructive feedback to team members.<br>• Act as a point of contact for clients and tax authorities.<br>• Ensure compliance with deadlines and documentation standards.<br>• Apply international standards in documentation, analysis, and tax reporting.<br>• Stay up to date with Egyptian tax law changes to mitigate compliance risks.<br>• Perform other job-related duties as assigned by the Tax Manager or direct supervisor.<br>• Contribute to continuous process improvement and the firm's quality standards.<br><strong>Requirements</strong><br>• Bachelor's degree in Accounting, Finance, or a related field.<br>• 3-5 years of relevant experience in tax compliance and advisory (experience in a consultancy or audit firm is a plus).<br>• Solid knowledge of Egyptian tax laws and good understanding of international taxation principles.<br>• Strong analytical, research, and problem-solving skills.<br>• Proficiency in MS Office and tax/accounting software.<br>• Excellent communication and reporting skills in Arabic and English.<br>• Team player with a commitment to accuracy and continuous learning.<br>Why Join Us?<br>• Be part of a firm with over 50 years of success and trusted reputation.<br>• Work on diverse industries and challenging tax assignments.<br>• Grow your expertise in a supportive and professional environment.<br>• Access international exposure through the SBC Global Alliance network.<br><strong>Benefits</strong><br><ul><li> Social Insurance</li></ul><ul><li> Professional and supportive work environment</li></ul><ul><li> Opportunities for growth and development</li><li>Attractive Salary</li><li>Health Care Card</li></ul><br> </div>

<p>Responsible for meeting medical sales objectives and managing multiple priorities and projects within a defined sales territory. Under general direction is responsible for administering a sales program within a defined sales territory to enhance the awareness and understanding of the (Line) product range. Key Accountabilities Include Develop and maintain sales targets within assigned area through established territory sales plans, expense plan goals and objectives. Monitor and analyze monthly and quarterly sales figures and initiate appropriate action where necessary, as discussed and approved in writing by the immediate supervisor. Develops and implements special programs within territory to maximize sales opportunities Establishes and maintains professional relationships with targeted opinion leaders and hospitals including physicians, medical staff, pharmacies, etc. To promote and detail the benefits of promoted product to professionals and paraprofessionals in the medical field through effective, pre-planned promotional methods tailored to the specific and unique need of each customer. Providing expert assistance in the preparation and facilitation of medical education programs to key opinion leaders Maintain a proficient level of product and disease knowledge in line with therapeutic areas accountable for. Assumes additional related responsibilities as assigned Knowledge and Skills Customer Focus Decision Making Sales Ability / Persuasiveness Product Expertise Active Learning Demonstrates Integrity Driving for results Initiating Action Building Trusting Relationships Contributing to team success High-Impact Communication Additional Requirements / Working Conditions Occasional business travel may be required Adhere to company values at all times If you wish to be part of an energetic team within a thriving organisation, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living!</p><p><strong>Desired Candidate Profile</strong></p><h2>About You</h2><p>To be successful in this role, you will possess a minimum of 2 years experience in relevant sales experience in the pharmaceutical industry and proficient in providing consultative solutions to senior medical professionals. Other Key Requirements For This Role Include Demonstrated experience with stakeholder management Confidently led requirements development sessions and workshops in a software context Developed project documentation that reflects requirements i.e., functional requirements specifications or requirements traceability matrixes Demonstrated excellent project management capability from initial planning through to delivery Taken ownership of end-to-end processes from engaging the stakeholder for the initial session to deliverable/output signoff Demonstrated experience with stakeholder management Confidently led requirements development sessions and workshops in a software context Developed project documentation that reflects requirements i.e., functional requirements specifications or requirements traceability matrixes Demonstrated excellent project management capability from initial planning through to delivery Taken ownership of end-to-end processes from engaging the stakeholder for the initial session to deliverable/output signoff</p>

<p><strong>Overview:</strong> As our Local Purchasing Supervisor, you will be the driving force behind our local procurement activities, ensuring optimal inventory levels, cost-effectiveness, and seamless integration with our broader supply chain. You will lead a critical function, playing a pivotal role in our continued growth and operational excellence.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Strategize and Execute:</strong> Develop and implement robust local purchasing strategies aligned with organizational goals, focusing on cost reduction and quality assurance.</p></li><li><p><strong>Vendor Relationship Management:</strong> Cultivate and maintain strong relationships with local suppliers, negotiating favorable terms, pricing, and delivery schedules.</p></li><li><p><strong>Procurement Oversight:</strong> Manage the entire local procurement lifecycle, from requisition to delivery, ensuring compliance with company policies and ethical standards.</p></li><li><p><strong>Inventory Optimization:</strong> Collaborate with logistics and operations teams to forecast demand, manage inventory levels, and prevent stockouts or overstock situations.</p></li><li><p><strong>Team Leadership:</strong> Potentially guide and mentor junior purchasing staff, fostering a collaborative and high-performing environment.</p></li><li><p><strong>Problem Solving:</strong> Proactively identify and resolve any purchasing-related issues, ensuring smooth and uninterrupted operations.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> This role demands a strong command of <strong>Logistics Management</strong>, advanced skills in <strong>Procurement Strategies</strong>, and hands-on experience in <strong>Purchasing</strong> and <strong>Supply Chain Optimization</strong>. Proficiency in <strong>Vendor Management</strong>, expert <strong>Negotiation</strong> techniques, and strong <strong>Inventory Control</strong> practices are essential.</p></li><li><p><strong>Growth Opportunities:</strong> This position offers significant potential for professional development within our growing organization. You will gain exposure to complex supply chain challenges and contribute directly to strategic initiatives, paving the way for advanced leadership roles in logistics and operations.</p></li><li><p><strong>Team/Culture:</strong> Join a collaborative and supportive team that values innovation, efficiency, and continuous improvement. We foster an environment where your expertise is recognized, and your contributions are celebrated.</p></li><li><p><strong>Impact:</strong> Your leadership will directly influence our operational efficiency, cost savings, and ultimately, our ability to deliver exceptional value. You will be instrumental in strengthening our local supply chain and contributing to our overall business success in Egypt.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> A minimum of <strong>5-8 years of progressive experience</strong> in purchasing, procurement, logistics, or supply chain management, preferably in a supervisory or leadership capacity. <strong>Manufacturing background is a MUST</strong></p></li><li><p><strong>Required Skills:</strong></p><ul><li><p>Demonstrated expertise in <strong>Logistics Management</strong> and <strong>Procurement Strategies</strong>.</p></li><li><p>Proven track record in <strong>Purchasing</strong> and <strong>Supply Chain Optimization</strong>.</p></li><li><p>Exceptional abilities in <strong>Vendor Management</strong> and <strong>Negotiation</strong>.</p></li><li><p>Strong understanding of <strong>Inventory Control</strong> and <strong>Operational Efficiency</strong> principles.</p></li><li><p>Experience with <strong>Contract Management</strong> and basic <strong>Data Analysis</strong> for decision-making.</p></li><li><p>Excellent communication, leadership, and problem-solving skills.</p></li></ul></li><li><p><strong>Career Level Expectations:</strong> This role is designed for an <strong>Experienced</strong> professional who is ready to take on significant responsibility, lead initiatives, and drive strategic outcomes within our local purchasing operations. We are looking for a proactive leader who thrives in a fast-paced, on-site environment.</p></li></ul><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a laundry supervisor, you’re not just supervising daily laundry and/or uniform operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Supervise day-to-day laundry team operations: lead, train, and oversee laundry and uniform team members to maintain a consistent supply of clean linens and uniforms.</li> <li>Manage uniform distribution: oversee ordering, distribution, and inventory of team member uniforms.</li> <li>Oversee linen processing: assign, supervise, and assist with tasks such as collecting, sorting, weighing, loading, unloading, ironing, folding, and storing linens while ensuring proper equipment maintenance.</li> <li>Monitor quality and efficiency: track linen quality, inventory levels, stain and damage rates, and production reports, ensuring timely rewashing, repairs, and reordering as needed.</li> <li>Optimize productivity: assign machinery, equipment, and work areas while maintaining productivity records, including hourly production metrics.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p><strong>Operational Functions</strong></p><ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP s.</li><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li><li>Check counterfeit currencies, checks and identities.</li></ul><p><strong>Reporting</strong></p><ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul><p><strong>Policies, Processes and Procedures</strong></p><ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li><li>Adhere to the bank clean desk policy</li></ul><p><strong>Day- to-day operations</strong></p><ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul><p><strong>Compliance</strong></p><ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ul><p><strong>Desired Candidate Profile</strong></p>*<p>Qualifications:</p> <p> Bachelor s degree of commerce, business administration, accounting or its equivalent</p> <p> (0-2) Years of experience</p> <p>Skills</p> <p> Good command of English and Arabic languages</p> <p> Communication Skills</p> <p> Problem Solving Skills</p> <p> Service Oriented</p> <p> Process Oriented</p> <p> Adept in using basic software such as office, internet and e-mail</p> <p></p>

<p>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p><strong>Operational Functions</strong></p><ul><li>Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</li><li>Introduce alternative channels to customers to reduce traffic in branches according to bank SOP s.</li><li>Process all the cash counter transactions accurately in accordance with the set objectives.</li><li>Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.</li><li>Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</li><li>Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</li><li>Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</li><li>Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</li><li>Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</li><li>Check counterfeit currencies, checks and identities.</li></ul><p><strong>Reporting</strong></p><ul><li>Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</li><li>Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</li><li>Deviations and exceptions reporting in branch monthly exception report in a timely manner</li></ul><p><strong>Policies, Processes and Procedures</strong></p><ul><li>Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li><li>Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</li><li>Adhere to the bank clean desk policy</li></ul><p><strong>Day- to-day operations</strong></p><ul><li>Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</li></ul><p><strong>Compliance</strong></p><ul><li>Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ul><p><strong>Desired Candidate Profile</strong></p>*<p>Qualifications:</p> <p> Bachelor s degree of commerce, business administration, accounting or its equivalent</p> <p> (0-2) Years of experience</p> <p>Skills</p> <p> Good command of English and Arabic languages</p> <p> Communication Skills</p> <p> Problem Solving Skills</p> <p> Service Oriented</p> <p> Process Oriented</p> <p> Adept in using basic software such as office, internet and e-mail</p> <p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a purchasing supervisor, you’re not just supporting the procurement and inventory management process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Support purchasing operations:</strong> Assist with procurement, oversee receiving processes, and manage inventory to maintain appropriate stock levels and ensure efficient stock management.</li> <li><strong>Collaborate with internal teams:</strong> Work closely with outlet managers to ensure purchases meet operational needs and specifications.</li> <li><strong>Process invoices:</strong> Review invoices for accuracy and follow up on discrepancies to ensure timely payment and issue resolution.</li> <li><strong>Assist with supplier management:</strong> Help secure competitive pricing, place orders, and track deliveries to ensure timely arrivals.</li> <li><strong>Perform quality checks:</strong> Inspect shipments to verify they meet order specifications, grade, and quality standards.</li> <li><strong>Supervise and develop the team:</strong> Train, schedule, and supervise purchasing and receiving clerks, providing guidance and support to ensure high performance.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p>CIZARO is hiring experienced <strong>Store Managers</strong> to lead the teams and daily operations of its retail stores at City Stars, Park Mall, Mall of Arabia, and All Seasons Park.</p><p>The Store Manager will be responsible for achieving store sales targets, managing and developing the sales team, maintaining excellent customer service standards, and ensuring that all store operations are completed efficiently.</p><h3>Key Responsibilities</h3><ul><li><p>Manage the store’s daily operations and ensure smooth workflow.</p></li><li><p>Achieve monthly, weekly, and daily sales targets.</p></li><li><p>Monitor store performance indicators, including sales, conversion rate, average order value, units per transaction, and customer traffic.</p></li><li><p>Lead, motivate, and manage the store sales team.</p></li><li><p>Set individual targets and regularly follow up on employee performance.</p></li><li><p>Prepare staff schedules and manage attendance, shifts, breaks, and days off.</p></li><li><p>Train team members on selling techniques, customer service, products, fits, sizes, and store procedures.</p></li><li><p>Ensure customers receive a professional and consistent shopping experience.</p></li><li><p>Handle customer complaints and resolve issues professionally.</p></li><li><p>Monitor stock levels, product availability, replenishment, transfers, and inventory accuracy.</p></li><li><p>Conduct regular stock counts and investigate inventory differences.</p></li><li><p>Maintain visual merchandising, product displays, cleanliness, and store appearance.</p></li><li><p>Ensure correct use of POS systems and compliance with cash-handling procedures.</p></li><li><p>Reduce product loss, damages, operational errors, and unauthorized discounts.</p></li><li><p>Submit regular sales, staffing, stock, and operational reports to management.</p></li><li><p>Coordinate with the operations, warehouse, merchandising, marketing, and HR teams.</p></li><li><p>Ensure the store follows all CIZARO policies and procedures.</p></li></ul><h3>Working Conditions</h3><ul><li><p>8-hour rotating shifts.</p></li><li><p>6 working days per week.</p></li><li><p>One weekly day off.</p></li><li><p>Shifts are rotational and not fixed.</p></li><li><p>Availability during weekends, public holidays, promotional periods, and high-traffic seasons is required.</p></li></ul><h3>Benefits</h3><ul><li><p>Competitive base salary.</p></li><li><p>Sales commissions.</p></li><li><p>Performance bonuses.</p></li><li><p>Medical insurance.</p></li><li><p>Social insurance.</p></li><li><p>Career development and promotion opportunities within CIZARO.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Job Requirements</h2><ul><li><p>Minimum 3 years of experience in retail sales or store operations.</p></li><li><p>At least 1 year of experience as a Store Manager, Assistant Store Manager, or Retail Supervisor.</p></li><li><p>Previous experience with fashion, apparel, footwear, accessories, or lifestyle retail brands is required.</p></li><li><p>Strong leadership, communication, and team-management skills.</p></li><li><p>Proven ability to achieve sales targets and improve store performance.</p></li><li><p>Good knowledge of retail KPIs and sales reports.</p></li><li><p>Experience in staff scheduling, coaching, and performance management.</p></li><li><p>Strong customer service and complaint-handling skills.</p></li><li><p>Experience with stock management, inventory counts, and POS systems.</p></li><li><p>Good command of Microsoft Excel and reporting tools.</p></li><li><p>Presentable, responsible, organized, and able to work under pressure.</p></li><li><p>Flexible to work rotating shifts, weekends, and public holidays.</p></li><li><p>Applicants should live near or have reliable transportation to the selected store.</p></li><li><p>Males must have a clear military service status.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><strong>Job Summary:</strong><br>The Internal Auditor is responsible for executing audit procedures, testing and evaluating internal controls, and ensuring compliance with company policies and regulations. The role involves gathering and analyzing data, documenting audit findings, and assisting in the preparation of audit reports. By supporting risk assessment and control evaluations, the Internal Auditor helps identify process inefficiencies, strengthen internal controls, and ensure operational effectiveness.<br><strong>Roles &amp; Responsibilities:</strong><br><strong>Audit Execution and Compliance:</strong><br><ul> <li>Executes audit procedures by following the audit programs, RCMs, performing control testing, and evaluating operational processes to assess internal control effectiveness.</li> <li>Ensures compliance with internal policies and regulations by reviewing business processes and identifying any deviations to mitigate risks and enhance governance.</li> <li>Evaluates risks and controls by assessing various processes' effectiveness, identifying weaknesses, and recommending corrective actions to strengthen internal controls.</li></ul><br><strong>Data Analysis and Audit Documentation:</strong><br><ul> <li>Gathers and analyzes data by using audit tools and techniques to assess operational efficiency and identify potential risks.</li> <li>Documents audit work by maintaining accurate records of audit findings, supporting evidence, and recommendations to ensure transparency and accountability.</li> <li>Identifies and reports on issues by analyzing audit results, detecting irregularities, and escalating concerns to management to ensure timely resolution.</li></ul><br><strong>Audit Reporting and Stakeholder Engagement: </strong><br><ul> <li>Prepares audit reports by compiling findings, conclusions, and recommendations in collaboration with the senior internal auditor, providing insights into process improvements and risk mitigation.</li> <li>Presents audit findings to the Internal Audit Supervisor or Manager by summarizing key issues, risks, and control gaps to facilitate informed decision-making.</li> <li>Follows up on audit recommendations by tracking corrective actions and verifying their implementation to ensure compliance and process improvements.</li></ul><br><strong>Collaboration and Continuous Learning: </strong><br><ul> <li>Supports Senior Auditors and team members by assisting with audit tasks and contributing to the completion of assignments to enhance audit quality.</li> <li>Stays updated on industry trends and best practices by researching regulatory changes, attending training sessions, and applying new audit techniques to improve audit execution.</li></ul><br><strong>Job Requirements:</strong><br><strong>Education &amp; Experience:</strong><br><ul> <li>Bachelor's degree in finance, accounting, or a related field.</li> <li>Minimum 1 to 3 years of relevant experience.</li> <li>Good knowledge of audit standards, risk management, and regulatory requirements.</li></ul><br><strong>Skills/Competencies Required:</strong><br><ul> <li>Good knowledge of GIAS, IIA Standards, ISO 31000, ISO 37301, ISO 37000, GRC Capability Model, COSO Framework, and Analytical Techniques such as Fishbone Analysis.</li> <li>Good knowledge of internal audit frameworks and regulatory requirements.</li> <li>Good Knowledge of audit planning.</li> <li>Good knowledge of improvement and corrective action tracking.</li> <li>Good communication and analytical skills.</li></ul><br><strong>Certifications:</strong><br><ul> <li>Professional certifications such as CIA, CPA, CFE, CISA, CAMS, GRCP, CRCA, and/or IPMP preferred.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The primary objective of the position is to assist the Sales Manager in leading and directing the engineering team to achieve the company's sales goals, while providing technical and strategic support for closing major deals and building strong relationships with clients.</p><p>Job Description: Deputy Technical Sales Manager</p><p>Job Information:</p><ul><li><b>Job Title:</b> Deputy Technical Sales Manager</li><li><b>Department/Division:</b> Sales Management</li><li><b>Direct Supervisor:</b> Sales Manager</li><li><b>Direct Reports:</b> Sales Engineers</li></ul><p>Key Responsibilities:</p><p><b>1. Management and Leadership:</b></p><ul><li>Daily supervision of the sales engineering team and monitoring performance indicators (KPIs).</li><li>Proactive intervention to resolve technical and commercial issues with clients.</li><li>Acting on behalf of the Sales Manager in leading regular meetings and administrative tasks in their absence.</li><li>Participating in setting annual sales plans and distributing targets among the team.</li></ul><p><b>2. Technical Sales and Development:</b></p><ul><li>Overseeing the preparation of technical and financial proposals for tenders and major projects and validating them.</li><li>Providing detailed technical explanations and highlighting competitive advantages of the company’s products to clients.</li><li>Reviewing and reading technical drawings and schematics to ensure solutions meet required specifications.</li><li>Conducting market research and analyzing competitor movements to seize new sales opportunities and develop the company’s business.</li></ul><p><b>3. Customer Relationship Management:</b></p><ul><li>Building and managing strong relationships with key accounts and consultants in the market.</li><li>Continuous coordination with production, maintenance, and technical support departments to ensure customer satisfaction post-sale.</li></ul><p><b>Qualifications and Required Conditions:</b></p><ul><li><b>Educational Qualification:</b> Bachelor’s degree in Engineering (Electrical - Mechanical - Mechatronics).</li><li><b>Experience:</b> 5 to 7 years in technical sales specific to the supply sector, with at least two years in a supervisory role.</li><li><b>Languages:</b> Full proficiency in English (speaking and writing) for reading catalogs and interacting with suppliers.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Main Responsibilities:</p><p><b>1. Management and Leadership:</b></p><ul><li>Daily supervision of the sales engineering team and monitoring performance indicators (KPIs).</li><li>Proactive intervention to resolve technical and commercial issues with clients.</li><li>Acting on behalf of the Sales Manager in leading regular meetings and administrative tasks in their absence.</li><li>Participating in setting annual sales plans and distributing targets among the team.</li></ul><p><b>2. Technical Sales and Development:</b></p><ul><li>Overseeing the preparation of technical and financial proposals for tenders and major projects and validating them.</li><li>Providing detailed technical explanations and highlighting competitive advantages of the company’s products to clients.</li><li>Reviewing and reading technical drawings and schematics to ensure solutions meet required specifications.</li><li>Conducting market research and analyzing competitor movements to seize new sales opportunities and develop the company’s business.</li></ul><p><b>3. Customer Relationship Management:</b></p><ul><li>Building and managing strong relationships with key accounts and consultants in the market.</li><li>Continuous coordination with production, maintenance, and technical support departments to ensure customer satisfaction post-sale.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Job PURPOSE:</span></p><br><p><span>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Operational Functions</span></p><br><p><span>• Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</span></p><br><p><span>• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. </span></p><br><p><span>• Process all the cash counter transactions accurately in accordance with the set objectives.</span></p><br><p><span>• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. </span></p><br><p><span>• Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</span></p><br><p><span>• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</span></p><br><p><span>• Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</span></p><br><p><span>• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</span></p><br><p><span>• Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</span></p><br><p><span>• Check counterfeit currencies, checks and identities.</span></p><br><p><span>Reporting</span></p><br><p><span>• Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</span></p><br><p><span>• Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</span></p><br><p><span>• Deviations and exceptions reporting in branch monthly exception report in a timely manner</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>• Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. </span></p><br><p><span>• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</span></p><br><p><span>• Adhere to the bank clean desk policy</span></p><br><p><span>Day- to-day operations</span></p><br><p><span>• Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</span></p><br><p><span>Compliance:</span></p><br><p><span>• Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks."</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications:</span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>• (0-2) Years of experience</span></p><br><p><span>Skills</span></p><br><p><span>• Good command of English and Arabic languages</span></p><br><p><span>• Communication Skills</span></p><br><p><span>• Problem Solving Skills</span></p><br><p><span>• Service Oriented</span></p><br><p><span>• Process Oriented</span></p><br><p><span>• Adept in using basic software such as office, internet and e-mail</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Job PURPOSE:</span></p><br><p><span>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Operational Functions</span></p><br><p><span>• Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</span></p><br><p><span>• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. </span></p><br><p><span>• Process all the cash counter transactions accurately in accordance with the set objectives.</span></p><br><p><span>• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. </span></p><br><p><span>• Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</span></p><br><p><span>• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</span></p><br><p><span>• Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</span></p><br><p><span>• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</span></p><br><p><span>• Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</span></p><br><p><span>• Check counterfeit currencies, checks and identities.</span></p><br><p><span>Reporting</span></p><br><p><span>• Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</span></p><br><p><span>• Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</span></p><br><p><span>• Deviations and exceptions reporting in branch monthly exception report in a timely manner</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>• Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. </span></p><br><p><span>• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</span></p><br><p><span>• Adhere to the bank clean desk policy</span></p><br><p><span>Day- to-day operations</span></p><br><p><span>• Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</span></p><br><p><span>Compliance:</span></p><br><p><span>• Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks."</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications:</span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>• (0-2) Years of experience</span></p><br><p><span>Skills</span></p><br><p><span>• Good command of English and Arabic languages</span></p><br><p><span>• Communication Skills</span></p><br><p><span>• Problem Solving Skills</span></p><br><p><span>• Service Oriented</span></p><br><p><span>• Process Oriented</span></p><br><p><span>• Adept in using basic software such as office, internet and e-mail</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Job PURPOSE:</span></p><br><p><span>To perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Operational Functions</span></p><br><p><span>• Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.</span></p><br><p><span>• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. </span></p><br><p><span>• Process all the cash counter transactions accurately in accordance with the set objectives.</span></p><br><p><span>• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. </span></p><br><p><span>• Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.</span></p><br><p><span>• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.</span></p><br><p><span>• Adhere to the bank standards related to the average waiting &amp; serving time in addition to the productivity reports.</span></p><br><p><span>• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.</span></p><br><p><span>• Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.</span></p><br><p><span>• Check counterfeit currencies, checks and identities.</span></p><br><p><span>Reporting</span></p><br><p><span>• Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction &amp; to reach customer delight</span></p><br><p><span>• Be attentive to any possible frauds and risks and provide customer feedback to direct supervision.</span></p><br><p><span>• Deviations and exceptions reporting in branch monthly exception report in a timely manner</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>• Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. </span></p><br><p><span>• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health &amp; safety procedures</span></p><br><p><span>• Adhere to the bank clean desk policy</span></p><br><p><span>Day- to-day operations</span></p><br><p><span>• Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work</span></p><br><p><span>Compliance:</span></p><br><p><span>• Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks."</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications:</span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>• (0-2) Years of experience</span></p><br><p><span>Skills</span></p><br><p><span>• Good command of English and Arabic languages</span></p><br><p><span>• Communication Skills</span></p><br><p><span>• Problem Solving Skills</span></p><br><p><span>• Service Oriented</span></p><br><p><span>• Process Oriented</span></p><br><p><span>• Adept in using basic software such as office, internet and e-mail</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Head of Mashreq NEO BIZ is responsible for spearheading the bank's digital transformation for SMEs in Egypt, targeting the NEO BIZ segment. This role involves developing innovative digital banking propositions, designing customer journeys, and achieving annual targets for customer acquisition, revenue, and profitability. The successful candidate will lead a team, collaborate with stakeholders, and ensure the bank's strategic direction aligns with market trends and customer interests.</p><br><span><span>JOB DESCRIPTION</span></span><br><span><span><strong>1</strong></span></span><span><span><strong>Job Title</strong></span></span><span><span>Head of Mashreq NEO BIZ</span></span><span><span>Department</span></span><p><span><span>Business Banking&nbsp;</span></span></p><br><span><span>Egypt</span></span><br><span><span>Direct Supervisor</span><span>:&nbsp;</span></span><span><span>Head of Business Banking Egypt</span></span><br><span><span><strong>2</strong></span></span><span><span><strong>Job Purpose</strong></span></span><br><ul><li><span><span>This role is primary responsible for shaping and implementing the strategy for NEO BIZ segment and for driving the roadmap in Egypt.&nbsp;</span></span></li></ul><ul><li><span><span>&nbsp;The role leads NEO BIZ profitable growth in Egypt, managing clients acquisition through own channels and increasing NEO BIZ clients engagement.&nbsp;</span></span></li></ul><ul><li><span><span>The role will identify Egypt industry, consumer and technology trends and innovation opportunities, leading the build of&nbsp; NEO BIZ Digital Proposition in Egypt, reusing and adapting group framework&nbsp;</span></span></li></ul><ul><li><span><span>Working closely with Head of Business Banking, the role is responsible for delivering agreed financial results for Mashreq Egypt NEO BIZ segment.</span></span></li></ul><ul><li><span><span>Can fulfil the role of Product Owner within a squad, having the end-to-end responsibility for the development, management,</span></span><span><span>harmonization</span></span><span><span>and phasing out of commercial products, services, channel formulas and processes</span></span><span><span> and is familiar with the relationship between these aspects, with a view</span></span><span><span>to achieving an optimum customer experience&nbsp;</span></span></li></ul><p><span><i><span>*</span></i><span>NEO BIZ&nbsp;</span><i><span>Egypt Segment include all clients fulfilling Mashreq Egypt segmentation criteria regardless acquisition channels (own digital or via partnerships)</span></i></span></p><br><br><span><span><strong>3</strong></span></span><p><span><span><strong>Key Result Areas</strong></span></span></p><br><br><p><span><span><strong>KRAs</strong></span></span></p><br><ul><li><span><span>Develop innovative, customer centric and profitable digital banking propositions for NEO BIZ, capitalizing on group framework, adapted to local market conditions.&nbsp;</span></span></li><li><span><span>Design and build customer journeys to deliver superior customer experience</span></span></li><li><span><span>Drive &nbsp;annual customer acquisition, revenue and profitability targets for the NEO BIZ Egypt</span></span></li><li><span><span>Be a subject matter expert across all aspects of NEO BIZ in Egypt</span></span></li><li><span><span>Lead won team and cross functional Teams to deliver challenging business and Digital priorities for NEO BIZ Egypt</span></span></li><li><span><span>Be a key decision maker in building NEO BIZ infrastructure in Egypt</span></span></li><li><span><span>Foster relationships with related key Business banking stakeholders, including customers, regulators, internal and external stakeholders</span></span></li><li><span><span>Sets overall strategy and lead opportunities for partnerships with strategic partners and value added service providers across various categories</span></span></li><li><span><span>Be responsible for overseeing operational activities including planning, budgeting and reporting</span></span></li><li><span><span>Leading own and other cross-functional teams to drive NEO BIZ related product proposition, partnerships and customer engagement from concept to launch, including defining vertical strategy and developing new agreements.</span></span></li><li><p><span><span>Designs strategy in the area of products,</span></span><span><span>channels, promotion, pricing, and</span></span><span><span>process quality, in keeping with</span></span><span><span>MASHREQ's brand policy</span></span><span><span>and with customer interests as the starting point</span></span><span><span>for their ideal customer journey.&nbsp;</span></span></p><br></li><li><p><span><span>Lead the development and implementation of NEO BIZ Egypt marketing and communications strategies with Marketing teams supporting all related teams with the associated business plans</span></span></p><br></li><li><p><span><span>Work closely with Head of Business banking to develop NEO BIZ Egypt strategic direction and tactical plans towards the implementation of an effective go-to-market where and when required</span></span></p><br></li><li><p><span><span>Translates the</span></span><span><span>strategy into practical policy. Formulates the</span></span><span><span>product, process and channel policy in keeping</span></span><span><span>with:</span></span></p><br><ul><li><p><span><span>Assortment policy</span></span></p><br></li><li><p><span><span>IT landscape/architecture</span></span></p><br></li><li><p><span><span>Internal and external legislation and regulations</span></span></p><br></li><li><p><span><span>Process principles</span></span><span><span>aiming for maximum</span></span><span><span>customer satisfaction, efficiency, and the lowest possible cost price.</span></span></p><br></li><li><p><span><span>Directs implementation of this strategy, tracks</span></span><span><span>squad progress and adjusts wherever necessary&nbsp;</span></span></p><br></li></ul></li><li><p><span><span>Prioritizes</span></span><span><span>the backlog regarding strategy,</span></span><span><span>customer interests and feasibility in consultation with the</span></span><span><span>Digital and Business</span></span><span><span>leads.</span></span></p><br></li><li><p><span><span>Provides segment related information to internal and</span></span><span><span>external parties (such as the press and PR,</span></span><span><span>interbank consultations, internal and external</span></span><span><span>suppliers, consumer and interest groups, industry</span></span><span><span>regulators and the government).</span></span></p><br></li><li><p><span><span>Applies profound product/ service knowledge to</span></span><span><span>develop and maintain an attractive and compliant</span></span><span><span>value proposition and delivery excellence for</span></span><span>c</span><span><span>ustomers.</span></span></p><br></li><li><p><span><span>Develops, manages,</span></span><span><span>harmonizes</span></span><span><span>and phases</span></span><span><span>out the customer processes of products and</span></span><span><span>services, as well as everyday customer sales.</span></span></p><br></li><li><p><span><span>Manages, coaches, inspires, develops, evaluates</span></span><span><span>and assesses employees.&nbsp;</span></span></p><br></li><li><p><span><span>Creates the required</span></span><span><span>environment and enables</span></span><span><span>employees to do</span></span><span><span>their</span></span><span><span>jobs well, both now and in the future.</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Requisition ID 65713&nbsp;<br>Position Type FT Permanent&nbsp;<br>Workplace Arrangement &nbsp;#LI-Onsite&nbsp;</b></p><br><br><b>About Kerry</b> <br>Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.<br><b>About the role</b> <br><p>The QA Specialist is responsible for ensuring compliance with food safety, quality, and regulatory standards across production processes. The role involves conducting quality inspections, monitoring product quality, supporting laboratory testing activities, investigating quality issues, and ensuring adherence to company quality assurance procedures within the food and beverage manufacturing environment.</p><br><br><br><strong>Location</strong> 6th of October City<br><strong>Employment Type</strong> Full-time (Rotational Shifts)<br><strong>Reporting To</strong> QA Lab Supervisor<br><b>Key responsibilities</b> <br><ul><li>Conduct and document chemical, physical, and organoleptic testing of raw materials and finished products according to approved methods and SOPs.</li><li>Ensure all testing is performed accurately and within defined timelines, with proper documentation and reporting.</li><li>Identify and report non-conformances, support investigations, and assist in corrective and preventive actions (CAPA).</li><li>Perform internal calibration checks and routine verification of laboratory instruments and equipment.</li><li>Perform sanitation &amp; hygiene testing in line with company standards and regulatory requirements.</li><li>Participate in product issue investigations and customer complaint analysis.</li><li>Ensure compliance with food safety and quality requirements on production lines.</li><li>Inspect and receive raw and packaging materials based on receiving procedures and approved specifications.</li><li>Maintain proper storage and traceability of retained and shelf-life samples.</li><li>Maintain laboratory equipment, perform minor maintenance, and ensure availability of properly functioning tools and reagents.</li><li>Conduct sampling of finished products and raw material in accordance with the approved sampling plan.</li><li>Follow all Good Laboratory Practices (GLP) within the lab and follow all the Lab. documented procedures and instructions regarding HACCP, ISO, Hygiene, and EHS.</li><li>Utilize Microsoft Excel and inventory management systems for data entry, tracking, and reporting.</li><li>Communicate effectively with cross-functional teams and escalate issues to the Quality Supervisor as needed.</li><li>Perform any additional tasks assigned by the department.a</li></ul><br><b>Qualifications and skills</b> <br><ul><li>Bachelor’s degree in a relevant scientific field (Food Science, Chemistry, Microbiology, Agriculture, or related discipline).</li><li>2–3 years of hands-on experience in Quality Assurance / Laboratory testing within the Food &amp; Beverage industry.</li><li>Solid understanding of food safety and quality systems, including HACCP, ISO standards, GLP, and GMP.</li><li>Experience in performing chemical, physical, and basic microbiological analyses, with strong adherence to standard methods and SOPs.</li><li>Proficiency in using laboratory equipment, calibration practices, and routine maintenance of instruments.</li><li>Good working knowledge of Microsoft Office (Excel, Access) and computerized data management systems for recording and analyzing results.</li><li>Ability to identify deviations, investigate root causes, and support corrective and preventive actions (CAPA).</li><li>High attention to detail with strong analytical and problem-solving skills.</li><li>Effective communication skills (verbal and written), with the ability to clearly report findings and collaborate with cross-functional teams.</li><li>Ability to work both independently and within a team in a fast-paced, shift-based environment.</li><li>Strong organizational skills with the ability to manage multiple tasks and meet deadlines.</li><li>Good command of English.</li></ul><br><p>Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.</p><br><br><p><b>Recruiter</b> #LI-MH1&nbsp;<br><b>Posting Type</b> LI&nbsp;</p><br><br><br> </div>

Position Overview The Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers (Voice, Email, Chat, Click-to-Call, Social Media or other channels) toidentify and suggest opportunities for improvement within the project&#39;s processes in order to help TPmeet our client’s expectations and increase our end user’s, OCEs and client’s satisfaction.<br>Key Responsibilities(may perform other duties as requested, not specifically addressed in this document) Maintain independence and objectivity while evaluating and assessing OCEs quality performance. Ensuring independence in Quality Assurance (QA) evaluations of Operations Customer Experts (OCEs) iscrucial to maintaining fairness, accuracy, and credibility. Independence means that QA analysts evaluate OCE performance objectively, free from personal biases or external influences, by adhering to thefollowing principles: Avoid Conflicts of Interest: QA analysts should not evaluate Operations Customer Experts theysupervise or work closely with to prevent biased assessments. Objective Oversight: Ensure QA analysts do not have personal or professional relationships withthe Operations Customer Experts being evaluated. If this is the case, the evaluations must beperformed by another Quality Assurance Analyst. Calibration Sessions: Regularly conduct calibration meetings to align evaluators and ensureconsistent interpretation and application of evaluation criteria. Detailed Evaluations: QA analysts must clearly document the rationale for each score, providingspecific evidence from the call or interaction to support their assessments. Spot Checks on Supervisor Evaluations: Conduct periodic spot checks on evaluations performedby Operations Supervisors to verify accuracy, consistency, and adherence to established QAguidelines. This helps identify and correct potential biases or discrepancies in their assessments. Findings/identification that allow the improvement of OCEs - Operations Customer Experts andoperational results.<br> Consistency. Identify risks in the projects and suggest ways of internal control to mitigate the associated risks. Identify potential fraud and security-related issues: short calls, authentication, tools, sales,referrals. Provide valuable information about the project to the Quality Assurance Assistance Manager. Deliver productivity. Identify training needs. Reporting of nonconforming situations; End Customers support through calls (inbound andoutbound) and other channels (chat, email, click to call, back office...). Interaction with other departments in order to improve or maximize results. Be an active part in the processes of continuous improvement, proposing methods ofimprovement and innovation across the department and the company (producing fresh andimaginative ideas and solutions). Ensure all TP processes, procedures and policies are fulfilled.<br>Required Qualifications Education and specific Training: Bachelor’s degree or Graduate (preferentially). Fluency in English. Work Experience: two to five years of experience in Contact Center.<br>Soft Skills & Other Requirements Technical Skills Hiring Requirements: Working knowledge of Microsoft Office Suite (Excel, Word, Power Point). Understands contact center business and trends. Analytical skills and proactive reporting insights. Skills to be trained: Client Product Training; Use of production tools. Use of phone - email System. Use of BMS System. Competencies and specific skills: Achievement oriented. Communication skills. Customer oriented. Diversity orientation. Judgment.