وظائف ثانوية عامة - الغربية مصر

<ul><li><p>If you have excellent communication skills, enjoy training others, and have a solid understanding of computer systems and technology, we'd love to have you join the <strong>Edu4</strong> team.</p><h3>Key Responsibilities:</h3></li><li><p>Train school staff on our <strong>School Management System (SMS)</strong>.</p></li><li><p> Train teachers on our <strong>Learning Management System (LMS)</strong>.</p></li><li><p> Provide technical support remotely and on-site at schools.</p></li><li><p> Assist with system implementation, configuration, and user setup.</p></li><li><p> Follow up with clients to ensure the best possible user experience.</p></li><li><p> Coordinate with the development team to resolve issues and improve our solutions.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To control supplies at the DC level; receive, store, track and issue supplies, process and maintain inventory records, implement inventory control and disposal procedures, perform related work.</p><p><strong>Environment</strong></p><p>Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers)</p><p>Internal: Operations, Quality, Supply chain and Logistics.</p><p>External: Third parties' warehouse, Suppliers.</p><p><strong>Key responsibility</strong></p><ul><li>Receive, store, and issue supplies (donation-related supplies, stationary, etc.).</li><li>Compiles records of supplies and out, verify that supplies received are listed on requisitions and invoices.</li><li>Keep accurate stock control records.</li><li>Maintain the store and records in a neat and orderly manner.</li><li>Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the stock control processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School diploma or equivalent combination of education and experience.</li><li>Preferred, a minimum of 1 years of related experience.</li><li>Experience in Microsoft Office applications.</li><li>Experience in ERP systems.</li><li>Strong communication skills.</li><li>Detail oriented.</li><li>Able to organize matters &amp; multi-task.</li><li>Work cooperatively with others.</li><li>Written and spoken English and Arabic.</li></ul><p></p></section>

<ul><li><p>Ensure that customer vehicles are fixed right from the first time.</p></li><li><p>Ensure that repairs are carried out within promised delivery time and estimated cost.</p></li><li><p>Order and follow up parts orders with Parts Department.</p></li><li><p>Inspect and test drives vehicle on which repairs are performed.</p></li><li><p>Return those vehicles failing the quality control inspection to the technician who performed work.</p></li><li><p>Assist the service advisors in identifying or diagnosing vehicle problems when needed.</p></li><li><p>Proper utilization of service facilities e.g. equipment, SST. Manuals, diagnostic tool.</p></li><li><p>Maintain high standard of premise cleanliness and a high level of self-hygiene, and uniform appearance for himself and his group.</p></li><li><p>Provide the servicing technician with an accurate description of the reasons for returning the vehicle to assist and guide him to solve the problem.</p></li><li><p>Advise management regarding technician job performance, training needs, and other specific areas.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Mechanical or Mechatronic Engineering Degree</p></li><li><p>Driving license</p></li><li><p>Ability to Lead and Supervise</p></li><li><p>High Planning &amp; Organizing Skills</p></li><li><p>Strong Technical knowledge &amp; Background</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. Perform the required physical examination for donors. Review donor's related documents carefully. Carefully explain the Informed Consent and witness the donor's signature on the form. In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self exclude from donating. Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety and product safety. Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation. Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained Recommend changes and improvements to Standard Operating Procedures. Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP). Learn, understand and be independent working with the PDS (Plasma Donor System). Follows all GMP and good documentation practice guidelines. Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p></div></section>

<p>WE ARE HIRING | Executive Assistant to CEO &amp; Executive Office Manager</p><p>Gold Cure Oncology Center – Tanta, Egypt</p><p>Gold Cure Oncology Center is looking for an exceptional, highly organized and proactive professional to work directly with the CEO and support a diverse portfolio of executive, healthcare, academic, research, development and business activities.</p><p>This is not a traditional secretarial position.</p><p>We are looking for someone who can become a trusted executive partner — someone who understands priorities, takes ownership, anticipates what needs to happen next and drives assignments through to completion.</p><p>Key Responsibilities</p><p>• Manage the CEO’s calendar, meetings, appointments, priorities and follow-ups.</p><p>• Maintain an organized system for multiple tasks, projects, commitments and deadlines.</p><p>• Prepare and manage professional emails, letters, reports, presentations and executive communications in Arabic and English.</p><p>• Communicate professionally on behalf of the CEO with physicians, companies, institutions, researchers and external stakeholders.</p><p>• Prepare meetings, document decisions and ensure agreed actions are followed through until completion.</p><p>• Coordinate selected medical, academic, research and institutional-development projects.</p><p>• Assist in organizing research activities, reports, presentations and professional materials.</p><p>• Support selected administrative, operational and business-development initiatives.</p><p>• Proactively identify pending issues, deadlines and required follow-ups before they become problems.</p><p>• Handle confidential information with a high degree of professionalism and discretion.</p><p>Who We Are Looking For</p><p>The ideal candidate will be:</p><p>• Exceptionally organized and detail-oriented.</p><p>• Proactive, resourceful and able to solve routine problems independently.</p><p>• Able to manage several priorities simultaneously without losing track of details.</p><p>• Excellent in written and spoken English and Arabic.</p><p>• Highly professional in communication and capable of representing senior management appropriately.</p><p>• Strong in Microsoft Office and modern digital productivity tools.</p><p>• Comfortable learning new systems and using technology to improve organization and productivity.</p><p>• Capable of working with minimal supervision and taking genuine ownership of responsibilities.</p><p>Previous experience working directly with CEOs, senior executives, physicians, university leadership or senior management is strongly preferred.</p><p>Experience in multinational companies, pharmaceutical or healthcare organizations, research institutions, large corporations or similarly structured professional environments will be considered a significant advantage.</p><p>Most importantly, we are looking for Ownership.</p><p>When given an objective, you should be able to understand what needs to be achieved, determine the next steps, coordinate the people involved, follow up persistently, resolve routine obstacles and return with a result — rather than continuously waiting for instructions.</p><p>Location: Tanta, Gharbia – On-site</p><p>Employment: Full-time</p><p>Reporting directly to: CEO, Gold Cure Oncology Center</p><p>Candidates currently residing in Tanta or Gharbia, or who can reliably work on-site in Tanta, are strongly preferred.</p><p>Candidates who have developed strong professional experience in Cairo, Alexandria, multinational companies or other demanding corporate environments and are now seeking a high-responsibility position based in Tanta are particularly encouraged to apply.</p><p>Application</p><p></p><p>Only shortlisted candidates will be contacted.</p><p>We are looking for quality, professionalism, ownership and long-term potential — not simply years of experience.</p><p><strong>Requirements</strong></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met. Ensure menu quality index, price parity, vendor funded deals, and drive affordability Building new commercial relationships by renewing the existing contacts through offer renegotiating, preferred partnerships, and upselling to new profitability levers Own full performance of your portfolio, from sales performance, to in-store operations, to marketing and growth strategies, and providing every-day support Maintain a regular cadence of in-person meetings with all your partners in your assigned portfolio. Provide excellent and proactive reporting to partners on performance. Negotiate and acquire restaurants on different ads products to help boost their growth. Ensure daily, weekly, and month targets are on track and with your team lead to ensure constant portfolio growth. Maintain granular reporting on your portfolio s performance. Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs Automate and digitalize vendor experience by pushing for vendor portal adoption, self service and self booking through talabat vendor dashboard</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Have a passion for sales 3-4 years of experience, ideally in sales, account management, or related experience. You excel in a transactional deal cycle High level of ownership and dedication. You show creative sales tactics to engage with prospect</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p><strong>Environment:</strong> Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p><strong>Key responsibility:</strong></p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the Informed Consent and witness the donors signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p><strong>Key responsibility:</strong></p><ul><li>Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li>Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li>Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li>Recommend changes and improvements to Standard Operating Procedures.</li><li>Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li>Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li>Follows all cGMP and good documentation practice guidelines.</li><li>Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Academic experience required</strong> Essential: - Bachelors Degree in Medicine. Preferred: Post graduate studies in Medicine, preferrable</li><li><strong>Professional experience required :</strong> - Clinical experience. - Experience in GxP-regulated environment.</li><li><strong>Computing skills :</strong> - Proficiency in all Microsoft Office applications.</li><li><strong>Personal skills:</strong> - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Objective: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p>Key responsibility: - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the informed consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Academic experience required</h2><p>Essential: - Bachelor's degree in medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable</p><h2>Professional experience required:</h2><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><h2>Computing skills:</h2><p>- Proficiency in all Microsoft Office applications.</p><h2>Personal skills:</h2><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><h2>Languages:</h2><p>Excellent written and spoken English and Arabic.</p><p></p></section>

<ul><li><p>Monitor and evaluate Sales and Customer Service calls, chats, and customer interactions.</p></li><li><p>Review transactions, quotations, pricing, and translation requests to ensure accuracy and compliance.</p></li><li><p>Audit operational activities and ensure adherence to company SOPs and quality standards.</p></li><li><p>Monitor PRO service processes and ensure tasks are completed efficiently and professionally.</p></li><li><p>Identify quality issues, operational gaps, and areas for improvement.</p></li><li><p>Prepare quality evaluation reports and scorecards.</p></li><li><p>Document errors, recurring issues, and customer complaints.</p></li><li><p>Provide feedback and recommendations to supervisors and management.</p></li><li><p>Ensure high levels of customer satisfaction and service consistency.</p></li><li><p>Maintain accurate quality records and reports.</p></li><li><p>Support process improvement initiatives across departments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree preferred.</p></li></ul><ul><li><p>2–4 years of experience in Quality Assurance, Quality Control, Customer Service Quality, or Operations Auditing.</p></li><li><p>Experience in monitoring calls and evaluating service quality.</p></li><li><p>Strong attention to detail and analytical skills.</p></li><li><p>Good communication and reporting skills.</p></li><li><p>Ability to work independently in a remote environment.</p></li><li><p>Familiarity with SOPs and compliance procedures.</p></li><li><p>Proficiency in Microsoft Excel, Google Sheets, and reporting tools.</p></li><li><p>Experience in service-based companies is preferred.</p></li><li><p>English proficiency is a plus.</p></li></ul><p></p>

<p>We are looking for a creative and detail-oriented Bilingual Content Writer to join our team remotely. The ideal candidate will be responsible for creating engaging, high-quality content in both Arabic and English across multiple platforms, including social media, websites, blogs, marketing campaigns, and company communications.</p><p>The candidate should have strong writing, editing, and proofreading skills with the ability to adapt tone and style based on the target audience and platform.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Write clear, engaging, and original content in both Arabic and English.&nbsp;</li><li>Create content for social media platforms, websites, blogs, email campaigns, advertisements, and company profiles.&nbsp;</li><li>Creation of blog articles for the websites.</li><li>Translate and localize content while maintaining the intended tone and message.&nbsp;</li><li>Proofread and edit content to ensure accuracy, grammar, and consistency.&nbsp;</li><li>Conduct research on industry-related topics to produce relevant and informative content.&nbsp;</li><li>Collaborate with marketing, design, and other teams to develop content strategies and campaigns.&nbsp;</li><li>Optimize content using SEO best practices when needed.&nbsp;</li><li>Ensure all content aligns with the company’s branding and communication guidelines.&nbsp;</li><li>Manage multiple content projects and meet deadlines effectively.&nbsp;</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director. Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for his/her employees. Manage employees to the highest standards of ethics and integrity. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process for direct reports. Support and conduct teams' trainings for direct reports. Leading the periodic operational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System. Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</p><p>Supervise the donation operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Resolve related facility issues and manage inquiries for facility information. Provide leadership to ensure donor retention with high customer service levels. Provide strategic inputs for marketing plans and provide analytics and insights for optimization. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment. Perform a review of the documentation of unsuitable test results and the disposition of the associated results. Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically, in how they relate to the safety of the donor and the quality of the product. Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator.</p><p>Ensure that the center is operating with high compliance level to company's policies, procedures and regulations. Deviation management and CAPA development with timely implementation. With the center manager, manage center's audit processes, help to resolve any related issues and ensure timely response and closure to audit observations. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p>Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities. If the candidate is a physician, should act as back up for center physician, if not then this following section is not applicable: Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs: Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans. Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section>

<p>We’re Hiring Software Sales Executive</p><p>A fast-growing software solutions startup delivering innovative digital solutions across Egypt and the Gulf region. We specialize in ERP systems, SaaS platforms, and custom software development, helping organizations streamline operations and accelerate digital transformation.</p><p>As we continue our expansion, we are building a high-performing sales team and looking for ambitious professionals who are passionate about technology, business growth, and creating long-term client partnerships.</p><p></p><p><strong>Role Overview</strong></p><p>Drive new business by identifying opportunities, and managing the complete <strong>sales cycle</strong> from prospecting to closing while building long-term relationships with clients.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Generate and qualify new business </strong>opportunities.</p></li><li><p>Conduct client meetings, presentations, and software demonstrations.</p></li><li><p>Build and maintain a healthy sales pipeline.</p></li><li><p><strong>Manage the complete sales cycle from lead generation to deal closure.</strong></p></li><li><p>Maintain accurate CRM records and sales forecasts.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li><li><p>Work closely with the technical team to deliver the best customer solutions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.</p></li><li><p>2-4 years of experience in<strong> Software, ERP, SaaS, or B2B technology sales</strong> (<strong>Must Have</strong>)</p></li><li><p><strong>Strong communication, presentation, and negotiation skills.</strong></p></li><li><p>Excellent relationship-building and customer management abilities.</p></li><li><p>Self-motivated with a results-driven mindset.</p></li><li><p>Experience using CRM systems is an advantage.</p></li><li><p>Good command of English.</p></li></ul><p></p>

<p><strong>job Summary:</strong><br>We are seeking a detail-oriented and analytical Financial Accountant to join our finance team. The ideal candidate will be responsible for maintaining accurate financial records, ensuring regulatory compliance, and supporting financial planning and audit activities. This role plays a key part in delivering timely financial insights and contributing to effective financial decision-making within the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Compile, examine, and analyze financial information to prepare accurate journal entries and account reconciliations.</p></li><li><p>Distribute expenditures, encumbrances, receipts, and receivables in accordance with predetermined schedules and financial policies.</p></li><li><p>Review and audit contracts, purchase orders, and vouchers, preparing substantiating reports prior to settlement of transactions.</p></li><li><p>Assist in performing financial analysis and support the preparation of comprehensive financial statements.</p></li><li><p>Prepare necessary documentation and coordinate with external auditors during the annual audit process.</p></li><li><p>Record incoming payments, maintain accurate cash flow records, and process bank deposits efficiently.</p></li><li><p>Contribute to monthly, quarterly, and annual closing processes and financial reporting.</p></li><li><p>Continuously identify and implement improvements to accounting procedures and internal controls</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in accounting and/or finance required</p></li><li><p>2+ years of experience in accounting or finance.</p></li><li><p>Proficiency in &nbsp;Microsoft Excel.</p></li><li><p>Strong understanding of GAAP and financial regulations.</p></li><li><p>Excellent analytical, problem-solving, and organizational skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to work under pressure and meet tight deadlines.</p></li><li><p>Strong communication and teamwork skills.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls. CM has the overall accountability for the daily operations, staff-related activities, quality control, compliance with all applicable policies &amp; regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.</p><p><strong>Key responsibility :</strong></p><p><strong>People Management &amp; Development:</strong> Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for centers employees. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process. Support and conduct teams trainings. Leading the periodic medicaloperational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p><p><strong>Operations management:</strong> Supervise the operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Attaining donation goals with the highest level of quality and compliance. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and authorizes final shipment. Resolve related facility issues and manage inquiries for facility information. Manage all aspects of financial oversight; setting annual budget and ensure center meets monthly financial targets. Provide leadership to ensure donor retention with high customer service levels. Create organizational culture and value systems which stimulate the morale and productivity Operate the center and manage employees to the highest standards of ethics and integrity. Provide strategic planning for donor center growth. With the marketing team, provide strategic inputs for marketing plans, follow up on execution, provide analytics and insights for optimization. Provide publicinstitutional presentations for awareness and donor recruitment activities Establish partnership with relevant governmental and private entities for brand equity and donors recruitment.</p><p><strong>Quality &amp; Compliance:</strong> Ensure that the center is operating with high compliance level to companys policies, procedures and regulations. Deviation management and CAPA development with timely implementation. Manage centers audit processes and help to resolve any related issues. Ensure timely response and closure to audit observations. Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible Person of a plasma collection center. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p><strong>Back up for Center Physician:</strong> Part of the qualification for being a certified CM, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans . Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Essential:</strong> Bachelors Degree in medicine. Formal Qualification in the medical field. Diploma/masters degree in a core branch of Medicine, Egyptian Fellowship, or MBA in a Medical Related field.</li><li><strong>Essential:</strong> Minimum 8 years of relevant experience</li><li>Supervisory and people management experience for at least 3 years.</li><li>Blood bank related experience.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li><strong>Desired:</strong> Experience in cGMP.</li><li><strong>Computing Skills:</strong> Proficiency in all Microsoft Office applications.</li><li><strong>Personal Skills:</strong> Leadership. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to plan and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul><p></p></section>

<p><strong>Unleash Your Sales Potential as a Telesales Specialist in Gharbia, Egypt!</strong> Are you a driven individual with a passion for connecting with people and achieving targets? Do you thrive in a dynamic, fast-paced environment where your efforts directly contribute to success? If so, we have an incredible opportunity for you to join our vibrant team as an <strong>On-site Telesales Specialist</strong>. This is your chance to kickstart an exciting career in sales and customer service, making a tangible impact from day one!</p><p><strong>What You'll Be Doing:</strong></p><ul><li><strong>Engaging with Customers:</strong> Conduct outbound calls to potential and existing customers, building rapport and understanding their needs.</li><li><strong>Driving Sales:</strong> Present and promote products or services with enthusiasm, effectively communicating their value and benefits.</li><li><strong>Achieving Targets:</strong> Work towards and exceed daily, weekly, and monthly sales goals, contributing directly to our company's growth.</li><li><strong>Providing Exceptional Service:</strong> Address customer inquiries and concerns with professionalism, ensuring a positive experience.</li><li><strong>Maintaining Records:</strong> Accurately document all sales activities and customer interactions within our CRM system.</li><li><strong>Collaborating with the Team:</strong> Work closely with colleagues to share best practices and contribute to a supportive and high-performing sales culture.</li></ul><p><strong>Skills &amp; Technologies You'll Master:</strong> You'll develop expertise in advanced telesales techniques, customer relationship management (CRM) software, and effective communication strategies, all while honing your persuasive and negotiation abilities.</p><p><strong>Growth Opportunities:</strong> As an <strong>Entry Level Telesales Specialist</strong>, you'll benefit from comprehensive training and continuous coaching, providing a solid foundation for career advancement within our sales or customer service departments. We believe in nurturing talent and offering clear pathways for professional development.</p><p><strong>Our Team &amp; Culture:</strong> Join a supportive and energetic team committed to success. We foster a culture of collaboration, continuous learning, and celebrating achievements. You'll be part of a group that values dedication, positive attitudes, and a shared drive to excel.</p><p><strong>Your Impact:</strong> Your role is crucial in expanding our customer base and enhancing our brand presence. By connecting with customers and closing sales, you'll directly contribute to the company's revenue growth and market reach, making a significant impact on our overall success.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><strong>Key Responsibilities</strong></div><ul> <li>Develop and manage high-quality bilingual content aligned with brand positioning and business objectives.</li> <li>Create engaging and conversion-focused content for digital platforms including social media, website pages, landing pages, email campaigns, and marketing materials.</li> <li>Generate creative and impactful ideas for social media campaigns across different channels.</li> <li>Support lead generation initiatives through the development of landing pages, gated content, and email marketing content.</li> <li>Analyze content performance and recommend data-driven improvements.</li> <li>Collaborate with Sales, Design, and Product teams to ensure alignment of messaging with business and client needs.</li> <li>Assist in the development of marketing materials that support client proposals and presentations.</li> <li>Stay up to date with industry trends and content marketing best practices.</li> </ul> <div><br></div> <div><strong>Content &amp; Communication Requirements</strong></div><ul> <li>Full professional proficiency in both Arabic and English (written and verbal) is essential.</li> <li>Ability to develop compelling, business-focused content tailored for corporate and government audiences.</li> <li>Proven experience in writing website content, including:</li> <ul> <li>Service pages</li> <li>Landing pages</li> <li>Blogs</li> <li>Case studies</li> </ul> <li>Experience developing B2B marketing materials such as:</li> <ul> <li>Company profiles</li> <li>One-pagers</li> <li>Pitch decks</li> <li>Whitepapers</li> <li>Client success stories</li> </ul> </ul> <div><br></div> <ul> <li>Ability to repurpose long-form content into multiple formats suitable for various digital channels.</li> </ul> <div><br></div> <div><strong>Technical &amp; Marketing Qualifications</strong></div><ul> <li>Bachelor s degree in Marketing, Business Administration, Communications, or a related field.</li> <li>Proven experience in content marketing or digital marketing roles.</li> <li>Solid understanding of SEO principles and website content optimization.</li> <li>Strong analytical mindset with the ability to translate performance data into actionable improvements.</li> <li>Experience using content management systems is a plus.</li> </ul> <div><br></div> <div><strong>Preferred Competencies</strong></div><ul> <li>Ability to contribute to content strategy development aligned with lead generation and sales objectives.</li> <li>Experience collaborating closely with Sales teams to develop proposal-support and account-based marketing content.</li> <li>Ability to conduct industry and competitor research to inform content direction and identify new creative opportunities.</li> <li>Experience supporting Account-Based Marketing (ABM) initiatives is an advantage.</li> </ul> <div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><strong>Job Summary</strong></div><div>We are seeking a Bilingual Content Marketing Specialist (Arabic &amp; English) to join our team. The ideal candidate will be responsible for developing strategic, business-focused content that supports our digital presence, lead generation efforts, and client engagement across corporate and government sectors.</div><div>This role goes beyond content writing the candidate will play a key role in shaping content direction, supporting marketing and sales initiatives, and contributing to the development of compelling communication across various digital and business platforms.</div><div><br></div><div><br></div><p></p></section>

<p>Are you a seasoned leader with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, on-site environment where your expertise can truly make a difference? We are searching for an extraordinary <strong>Customer Service Manager</strong> to lead our dedicated team in <strong>Gharbia, Egypt</strong>!</p><p><strong>Overview:</strong> As a vital member of our organization, you will be at the forefront of shaping our customer interactions, ensuring every client receives unparalleled support. This isn't just a job; it's an opportunity to build, inspire, and elevate a team to new heights of customer satisfaction and operational excellence.</p><ul><li><p><strong>Responsibilities:</strong></p></li><li><p><strong>Inspire and Lead:</strong> Guide, mentor, and motivate a team of customer service professionals to achieve and exceed performance targets.</p></li><li><p><strong>Strategic Oversight:</strong> Develop and implement customer service strategies that align with company goals and enhance the overall customer journey.</p></li><li><p><strong>Problem Resolution:</strong> Act as the ultimate escalation point for complex customer issues, ensuring swift and satisfactory resolutions.</p></li><li><p><strong>Process Enhancement:</strong> Identify opportunities for process improvements, implementing best practices to streamline operations and boost efficiency.</p></li><li><p><strong>Performance Management:</strong> Monitor team performance, provide regular feedback, conduct reviews, and foster a culture of continuous improvement.</p></li><li><p><strong>Training &amp; Development:</strong> Champion ongoing training initiatives to keep the team updated on product knowledge, service standards, and industry best practices.</p></li><li><p><strong>Data-Driven Decisions:</strong> Analyze customer feedback and service data to identify trends, inform decision-making, and drive positive changes.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> You will leverage your deep understanding of <strong>Customer Service</strong>, <strong>Customer Care</strong>, and <strong>Customer Support</strong> to lead with authority. Experience with CRM software and data analysis tools will be crucial in this role.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. This role offers significant opportunities to hone your leadership skills, influence strategic initiatives, and advance within a growing organization. Your success is our success!</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team that values open communication, innovation, and a shared commitment to customer success. We foster an environment where your contributions are recognized and celebrated.</p><p><strong>Impact:</strong> Your leadership will directly impact our customer satisfaction ratings, brand reputation, and overall business growth. You will be instrumental in creating loyal customers and a thriving service department. This is your chance to leave a lasting legacy!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites Us:</strong></p></li><li><p>A commanding <strong>7-10 years of progressive experience</strong> in Customer Service, with a significant portion in a leadership or managerial capacity.</p></li><li><p>Proven track record of success in managing and inspiring high-performing customer service teams.</p></li><li><p><strong>Essential Skills for Success:</strong></p></li><li><p><strong>Customer Service:</strong> Deep expertise in delivering and managing exceptional customer service experiences.</p></li><li><p><strong>Customer Care:</strong> A genuine passion for nurturing customer relationships and ensuring satisfaction.</p></li><li><p><strong>Customer Support:</strong> Demonstrated ability to troubleshoot, resolve, and escalate customer issues effectively.</p></li><li><p><strong>Team Leadership:</strong> Exceptional ability to lead, motivate, and develop a diverse team.</p></li><li><p><strong>Conflict Resolution:</strong> Masterful skills in de-escalating situations and finding mutually beneficial solutions.</p></li><li><p><strong>Process Improvement:</strong> A keen eye for identifying inefficiencies and implementing effective solutions.</p></li><li><p><strong>Communication Skills:</strong> Outstanding verbal and written communication abilities.</p></li><li><p><strong>Problem-Solving:</strong> A proactive and analytical approach to tackling challenges.</p></li><li><p><strong>Career Level Expectations:</strong> This is a pivotal <strong>Manager</strong> level role, demanding strategic thinking, operational excellence, and exemplary leadership. We're looking for a leader ready to take ownership and drive significant impact.</p></li></ul><p></p>

- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company<br>- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity<br>- Experience with Microsoft Office including Outlook, Word, and Excel<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Speak, write, and read fluently in Arabic<br>- Advanced and adaptable interpersonal communication skills.<br>- Familiarity and IT proficiency with multiple web browsers, data base searching and instant messenger tools.<br>- Effective communication skills and the ability to build enduring professional relationships. At Amazon, our mission is to be Earth s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We re making history and the good news is that we ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it s making sure we put smiles on customer s faces.<br> <br>Key job responsibilities<br>As a Delivery Station Customer Service Agent, you will be responsible for:<br> Communicating with customers directly on the telephone.<br> Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved. <br> Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.<br> Providing exceptional attention to detail on every case and issue.<br> Proactively finding solutions to problems with limited guidance.<br> Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and remote correspondence.<br> Communicating effectively with senior leadership to highlight barriers and form solutions.<br> Working confidently at pace with multiple online platforms and tech systems.<br> Working in a fast-paced environment, within a restricted time frame.<br> Working a Full-Time (40+ hours per week) flexible schedule <br> Work in an environment where the noise level varies and can be loud (hearing protection will be provided) <br> <br> <br> <br>A day in the life<br>You ll be based at one of our last-mile delivery warehouses, where Amazon s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt.<br>Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers.<br> <br> <br> <br>About the team<br>Our mission is to be Earth s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers most complex issues. <br>Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers. <br><p><strong>Desired Candidate Profile</strong></p>- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions<br>- Experience in an operational environment, such as logistics, retail, hospitality, or customer service<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Overview We Are PepsiCo PepsiCo is a leading name in North Africa s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsible for Electrical Maintenance Scope on Production lines and managing technician performance KPIs, Technical Skills to support achieving plant AOP targets Responsibilities Maintain the equipment within the required efficiencies. Applying maintenance procedures and ensure people and equipment safety. Lead the working team administratively and technically on daily basis. Achieve and analyze maintenance KPIs and issue periodic follow-up reports. Achieve &amp; follow-up weekly electricity, water, gas consumptions. Control the maintenance expenses on a weekly basis. Cooperate with Purchasing &amp; Engineering team for any technical issues. Revise spare parts strategic items on annual basis. Revise the work orders completion with spare parts withdrawal. Review and modify the spare parts item cards limits to ensure Spare Parts. Availability. Review and sign on purchasing orders and technically approve supplier s offers. Revise, check and approve imported spare parts orders. Participate in planning and preparation for projects. Annual revise for equipment fixed assists registry. Complete the organization structure for his team as per the standard crew. Responsible for implementing AIB, TPM, EMS &amp; ERP PEMM systems. Enhance the equipment performance by updating the PM programs. Control team overtime and annual leaves according to the work needs. Raising-up team skills by internal technical training and coach new TLs. - - Internal Clients: PC Process Corn Process Packaging Safety Food Safety Utilities Quality Sustainability. - External Clients: Spare Parts suppliers - Contractors Qualifications Electrical technical background Previous experience in the same field at least 2 years Good knowledge about Control circuits, electronics, PLC, Networks Leadership skills Communication &amp; Presentation skills Work under pressure. Good computer skills Time Management Problems Analysis and solving</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Overview We Are PepsiCo PepsiCo is a leading name in North Africa s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Maintain the equipment within the required efficiencies. Applying maintenance procedures and ensure people and equipment safety. Lead the working team administratively and technically on daily basis. Achieve and analyze maintenance KPIs and issue periodic follow-up reports. Achieve &amp; follow-up weekly electricity, water, gas consumptions. Control the maintenance expenses on a weekly basis. Cooperate with Purchasing &amp; Engineering team for any technical issues. Revise spare parts strategic items on annual basis. Revise the work orders completion with spare parts withdrawal. Review and modify the spare parts item cards limits to ensure Spare Parts. Availability. Review and sign on purchasing orders and technically approve supplier s offers. Revise, check and approve imported spare parts orders. Participate in planning and preparation for projects. Annual revise for equipment fixed assists registry. Complete the organization structure for his team as per the standard crew Responsible for implementing AIB, TPM, EMS &amp; ERP PEMM systems. Enhance the equipment performance by updating the PM programs. Control team overtime and annual leaves according to the work needs. Raising-up team skills by internal technical training and coach new TLs. Qualifications Engineering Graduate (Mechanical Major) 1-2 years of Experience in the same field Leadership skills. Communication &amp; Presentation skills. Write and speak English fluently. Good computer skills. Time Management. Problems Analysis and solving Measures Plant Net and True Efficiency Technical downtime /MTBF/MTTR Achieving AOP. Quality KPIs Audit scores ( AIB, FS22000, QSHA, and internal audits) Delivering Daily Report (per shift ) to Maintenance Manager Monthly inspection on safety devices assuring 100% compliance Planned Maintenance compliance</div></section>