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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary<br><br><br>&nbsp;The B2B Field Operations Specialist is responsible for supporting and managing day-to-day operational activities related to B2B merchants and business partners. The role ensures seamless merchant onboarding, service activation, issue resolution, and operational excellence while maintaining strong coordination with internal teams and external stakeholders. The specialist also contributes to process improvements and supports the successful implementation of new products and services. Responsibilities <br>&nbsp;• Coordinate and oversee the onboarding process for B2B merchants, ensuring timely and accurate service activation. <br>&nbsp;• Monitor operational performance and address merchant-related issues to ensure high service quality and customer satisfaction. <br>&nbsp;• Conduct regular field visits to merchants and business partners to support operational needs, gather feedback, and ensure compliance with company standards. <br>&nbsp;• Collaborate with cross-functional teams, including Sales, Customer Service, Technology, and Finance, to facilitate smooth operational execution. <br>&nbsp;• Track and manage service requests, escalations, and operational incidents through successful resolution. <br>&nbsp;• Prepare and maintain operational reports, dashboards, and performance updates related to merchant activities and service delivery. <br>&nbsp;• Support the rollout and implementation of new products, services, and operational initiatives for B2B merchants. <br>&nbsp;• Ensure adherence to company policies, procedures, regulatory requirements, and operational guidelines. <br>&nbsp;• Maintain accurate records, documentation, and databases related to merchant operations and field activities. <br>&nbsp;• Identify opportunities for process optimization and recommend improvements to enhance operational efficiency and service effectiveness. <br>&nbsp;• Provide ongoing support to merchants and internal stakeholders to ensure seamless customer experience.<br><br></span><br><span>RequirementsJob Specifications<br>&nbsp;<br>&nbsp;• Bachelor's degree in business administration, Commerce, or related field. <br>&nbsp;• 1-3 years of experience in operations, merchant management, field operations, or related functions. <br>&nbsp;• Experience within fintech, banking, telecommunications, or service industries is an advantage. <br>&nbsp;• Strong communication and coordination skills. <br>&nbsp;• Good analytical and problem-solving abilities. <br>&nbsp;• Proficiency in Microsoft Office applications, especially Excel. <br>&nbsp;• Ability to work under pressure and manage multiple tasks effectively. <br>&nbsp;• Willingness to travel for field visits when required<br> Job Competencies <br><br> • Strong communication skills. <br><br> • Analytical thinking and problem-solving. <br><br> • Proficiency in Microsoft Office applications, particularly Microsoft Excel. <br><br> • Ownership <br><br> • Attention to detail and accuracy. <br><br> • Customer-oriented mindset with a focus on service excellence. <br><br> • Willingness and flexibility to travel for field visits as required.<br><br></span><br> </div>

<p>Are you a seasoned Mechanical Engineer with a knack for precision and an eye for innovative design? We are seeking an exceptional <strong>Mechanical Engineer, Technical Office</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling opportunity to apply your expertise in a full-time, on-site role, contributing to impactful engineering projects.</p><p><strong>Overview:</strong> As a Mechanical Engineer in our Technical Office, you will be a pivotal force in the planning, design, and execution phases of our projects. Your role will involve translating conceptual designs into detailed technical drawings and specifications, ensuring accuracy and adherence to industry standards. We are looking for an experienced professional ready to take on challenging and rewarding work.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead the development of detailed mechanical designs and technical drawings using <strong>AutoCAD</strong>.</li><li>Prepare and review comprehensive tender documents, specifications, and bill of quantities.</li><li>Oversee the technical aspects of projects from inception to completion, ensuring compliance with project requirements and timelines.</li><li>Collaborate closely with project managers, site engineers, and other stakeholders to ensure seamless project delivery.</li><li>Perform calculations and analyses for various mechanical systems, including HVAC, plumbing, and fire fighting.</li><li>Utilize <strong>Microsoft Office Suite</strong> for reporting, presentations, and project documentation.</li><li>Provide technical support and guidance to junior engineers and project teams.</li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands proficiency in <strong>Mechanical Engineering</strong> principles and a strong background in <strong>Technical Office Operations</strong>. You will leverage your expertise in <strong>AutoCAD</strong> for design and drafting, and be adept at using the full <strong>Microsoft Office Suite</strong>. Familiarity with HVAC, plumbing, and fire fighting systems is crucial. Your problem-solving skills and attention to detail will be key to your success.</p><p><strong>Growth Opportunities:</strong> We are committed to the professional development of our team members. As an Experienced Mechanical Engineer, you will have opportunities to lead significant projects, mentor emerging talent, and expand your technical skill set through continuous learning and exposure to cutting-edge engineering practices. Your contributions will directly influence the success and evolution of our engineering division.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive engineering team where innovation is celebrated, and expertise is valued. We foster an environment of open communication, mutual respect, and a shared commitment to excellence. Our Cairo office is a vibrant hub where diverse perspectives converge to create outstanding solutions.</p><p><strong>Impact:</strong> Your work will directly shape the success of our engineering projects, ensuring the delivery of high-quality, efficient, and sustainable mechanical solutions. You will play a crucial role in enhancing our technical capabilities and reinforcing our reputation for engineering excellence in Egypt and beyond.</p>

Company Description Met Life, Inc. (NYSE: MET) is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management solutions to individuals and institutions worldwide. Founded in 1868, Met Life operates in more than 40 markets and holds strong positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. In response to rapid economic and regulatory change, Met Life is transforming its business to deliver greater value through simpler, more focused, and future-ready offerings. The company is committed to helping customers navigate life’s challenges with flexible products, intuitive experiences, and a broad range of services. Met Life’s promise, “Navigating life together,” reflects its focus on being a trusted partner in a changing world. Role Description This is a full-time, on-site Insurance Sales Representative role based in Cairo. The Insurance Sales Representative will identify and engage prospective customers, present suitable insurance products, and guide clients through the application and onboarding process. Daily responsibilities include conducting consultations, assessing customer needs, explaining policy features and benefits, preparing proposals and quotations, and following up to close sales. The role also involves providing ongoing customer service, handling inquiries and policy changes, and coordinating with internal teams and brokers to ensure accurate documentation and compliance with company standards. The Insurance Sales Representative is expected to meet sales targets, maintain detailed records in CRM systems, and participate in training and team meetings to stay informed about products, regulations, and market trends. Qualifications Candidates should possess strong Insurance Sales and Sales skills, including prospecting, negotiation, and closing. Candidates should possess solid Insurance and Insurance Brokerage knowledge to advise customers on suitable coverage and products. Candidates should possess excellent Customer Service skills to build long-term relationships and handle inquiries professionally. Candidates should possess strong communication, presentation, and interpersonal skills in both one-on-one and group settings. Candidates should possess good analytical and problem-solving abilities to assess customer needs and propose tailored solutions. Candidates should possess proficiency with CRM or sales management tools and basic office software (e.g., email, spreadsheets). Relevant experience in insurance or financial services sales is preferred; a background in customer-facing roles is beneficial. Bachelor’s degree in business, finance, marketing, or a related field is preferred; equivalent experience may be considered. Ability to work on-site in Cairo, manage time effectively, and meet performance and compliance standards.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u><span>Role Value Proposition:</span></u></strong></p><br><br><p><span>The Senior Internal Auditor role is based in Cairo, Egypt, and forms part of the Levant internal audit team. The role reports into the Internal Audit Manager Egypt. The role supports the delivery of all local audit activities in Egypt, including the annual risk-based audit plan, which may cover audits of Operations, Finance, Compliance, Risk Management, and various other functional processes as needed, as well as any other audits required by regulators. The role also supports the completion of audit activities across the Levant geography as required. The role incorporates country-level relationship management responsibilities, including maintaining effective communications with senior in-country leaders and preparing and supporting the preparation of papers for local governance forums, including the Audit Committee.</span></p><br><br><br><p><strong><u><span>Key Responsibilities:</span></u></strong></p><br><br><ul><li><span>Assist the Internal Audit Manager Egypt, in the detailed planning of individual project audit engagements;</span></li><li><span>Execute audit assignments and projects as part of a team, or independently for less complex or routine activities and projects;</span></li><li><span>Effectively communicate audit findings and develop resolutions with key stakeholders within Internal Audit and business management;</span></li><li><span>Prepare reports on audit findings for business managers, and propose recommendations for changes as needed;&nbsp;</span></li><li><span>Track and follow up on open issues and key business initiatives;</span></li><li><span>Consult clients on implementing project management improvements and good practice;&nbsp;</span></li><li><span>Participate in and manage audit projects, completing assigned tasks and responsibilities within the assigned budget and timeline, and explaining variances;</span></li><li><span>Assist the Internal Audit Manager Egypt, in preparing presentations and reports for senior audiences, the Board, and regulators;</span></li><li><span>Maintain a positive working relationship with auditees and stakeholders;&nbsp;</span></li><li><span>Maintain and update audit information on the audit management tool (Open Pages);&nbsp;</span></li><li><span>Maintain an ongoing relationship with key business contacts, keeps up to date with changes to the business.&nbsp;</span></li></ul><br><br><p><strong><u><span>Essential Business Experience and Technical Skills:</span></u></strong></p><br><br><ul><li><span>Bachelor’s degree in business, Accounting, Finance, Economics, Statistics, Insurance, Actuary, Science (or similar areas / related departments of universities)</span></li><li><span>5 years of internal/external audit, finance, or technical &amp; actuarial experience in financial sectors (preferably in insurance/pension companies or the financial services industry)</span></li><li><span>Competent knowledge of generally accepted audit standards, IIA standards, and Internal Audit standards</span></li><li><span>Complete understanding, knowledge, and demonstrable experience of the full audit lifecycle from planning to closeout, including documentation, report writing, and analytical and problem-solving skills</span></li><li><span>Fluent English both in speaking and writing</span></li><li><span>CIA, CPA, ACCA, CISA, CFSA, CFE, or equivalent qualification, or working toward qualification is a plus</span></li><li><span>Excellent oral and written communication and presentation skills</span></li><li><span>Strong interpersonal skills to deal with all levels of staff</span></li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><span>The Team You Will Join</span></strong><br><span>You will join the Bancassurance Operations team within MetLife, which is responsible for supporting the Individual Life and A&amp;H business. The team plays a critical role in ensuring efficient processing of insurance applications, accurate policy issuance, and smooth coordination between internal departments and external partners such as banks and sales teams. The team contributes directly to delivering high-quality service and operational excellence across the Bancassurance channel.</span><span><strong>The Opportunity</strong></span><br><span>The Bancassurance Operations Administrator is responsible for handling newly submitted applications for Life and A&amp;H business, ensuring accuracy, completeness, and timely processing. This role plays a key part in supporting policy issuance and maintaining operational efficiency within the Bancassurance line of business in Egypt. This is an exciting opportunity to work in a fast-paced environment where attention to detail and collaboration directly impact customer experience and business outcomes. You will gain exposure to multiple stakeholders and contribute to improving service delivery and operational workflows. Success in this role requires strong attention to detail and the ability to manage multiple tasks under pressure. The role is responsible for ensuring accurate documentation and supporting reporting activities. You’ll collaborate closely with internal departments such as POS, Accounting, Billing &amp; Remittance, Sales Support, and Group EB, as well as external stakeholders including Sales teams and Relationship Managers, in a collaborative and supportive environment.</span><span><strong>How You’ll Help Us Build a Confident Future (Key Responsibilities)</strong></span><br><ul><li>Review new applications submitted by Insurance Specialists (IS) from banks to ensure completeness and accuracy of data.</li><li>Prepare and type policy documents, including policy specification schedules, riders, receipts, UND6 forms, and exclusions.</li><li>Perform accurate data entry on internal systems and maintain data integrity.</li><li>Check daily transmittals and ensure compliance with supporting documentation.</li><li>Manage incoming and outgoing mail related to Bancassurance operations.</li><li>Prepare status and quarterly reports to support operational tracking.</li><li>Share ACC9 reports with banks in a timely and accurate manner.</li><li>Register and track medical documents received from hospitals and ensure proper distribution.</li><li>Process clearance reconciliation activities in coordination with relevant stakeholders.</li></ul><span><strong>What You Need to Succeed (Required Qualifications)</strong></span><br><ul><li>Bachelor’s degree or equivalent educational background.</li><li>1-3 years of experience in the Life Insurance or Bancassurance field.</li><li>Proficiency in Microsoft Office (Word &amp; Excel), with the ability to perform data entry and reporting tasks efficiently.</li><li>Good command of English (written and spoken) to support communication and documentation.</li><li>Strong attention to detail to ensure accuracy in application review and documentation.</li><li>Ability to work under pressure while maintaining a customer-centric approach.</li></ul><span><strong>What Can Give You an Edge (Additional Skills)</strong></span><br><ul><li>Strong organizational and time management skills to handle multiple tasks effectively.</li><li>Good communication skills and ability to collaborate with cross-functional teams.</li><li>High level of accuracy and commitment to quality in operational tasks.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us&nbsp;</strong></p><br><p>At InterContinental Hotels &amp; Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels &amp; Resorts brand you are more than just a job title.</p><br><p>At InterContinental Hotels &amp; Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.</p><br><p>Join us as a Shift Engineer. You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has great interpersonal skills.</p><br><p><strong>Your day to day&nbsp;</strong></p><br><ul><li><p><span><span>Maintain the hotel in your qualified trade to the desired standard</span></span></p><br></li><li><p><span><span>Shift inspection and rectification&nbsp;</span></span></p><br></li><li><p><span><span>Complete work orders as requested by the Chief Engineer to meet customer requirements</span></span></p><br></li><li><p><span><span>Initiate/identify project work required throughout the hotel</span></span></p><br></li><li><p><span><span>Implement and action the preventative maintenance program</span></span></p><br></li><li><p><span><span>Demonstrate flexibility in changing the work schedule in light of guest priorities</span></span></p><br></li><li><p><span><span>General building minor maintenance repairs</span></span></p><br></li><li><p><span><span>Ensure pool chemical level is in accordance with legislative requirements, is vacuumed and surrounding area maintained to standards established</span></span></p><br></li><li><p><span><span>Ensure plant rooms are checked and cleaned and are in operating order</span></span></p><br></li><li><p><span><span>Carry pager and respond to requests from departments regarding minor maintenance issues throughout the day</span></span></p><br></li><li><p><span><span>Conduct lighting checks to ensure all globes are in working order</span></span></p><br></li><li><p><span><span>Investigate reported faults for laundry and kitchen equipment</span></span></p><br></li><li><p><span><span>Carry out any minor repairs to guest rooms or public areas</span></span></p><br></li><li><p><span><span>Liaise directly with departments regarding the completion of work orders and priorities in order of guest satisfaction</span></span></p><br></li><li><p><span><span>Occupational Health and Safety Responsibilities</span></span></p><br></li><li><p><span><span>Demonstrate Awareness of OH&amp;S policies and procedures and ensure all procedures are conducted safely and within OH&amp;S guidelines</span></span></p><br></li><li><p><span><span>Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures</span></span></p><br></li><li><p><span><span>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly</span></span></p><br></li><li><p><span><span>Initiate action to correct a hazardous situation and notify supervisors of potential dangers</span></span></p><br></li><li><p><span><span>Log security incidents and accidents in accordance with hotel requirements</span></span></p><br></li></ul><p><span><strong>People</strong></span></p><br><ul><li><span>Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching, and regular feedback to help manage conflict and improve employee performance.</span></li><li><span>Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.</span></li><li><span>Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.</span></li><li><span>Anticipate guest needs, handle guest enquiries, and solve problems.</span></li><li><span>Create a positive hotel image in every interaction with internal and external customers.</span></li><li><span>Adhere to hotel brand standards.</span></li><li><span>Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.</span></li><li><span>Assist guests and escort them to locations within the hotel at their request.</span></li><li><span>Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests’ needs.</span></li><li><span>Maintain current hotel information to be able to provide information to guests.</span></li><li><span>Demonstrate co-operation and trust with colleagues, supervisors, teams, and across departments.</span></li><li><span>Communicate well to ensure effective shift hand-overs.</span></li><li><span>Actively participate in organised meetings.</span></li><li><span>Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit, and ensure effective two-way communication.</span></li><li><span>Be open to new ideas and make changes in the job and routine as required.</span></li><li><span>Work in line with business requirements.</span></li><li><span>Complete tasks as directed by Management.</span></li><li><span>Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements.</span></li><li><span>Seek feedback on areas of shortfall.</span></li><li><span>Maximize opportunities for self-development.</span></li><li><span>Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision.</span></li><li><span>Follow standards, policies, and procedures.</span></li><li><span>Meet hotel attendance and grooming standards.</span></li><li><span>Work effectively with customers and colleagues from different viewpoints, cultures, and countries.</span></li></ul><p><span><span><strong>Guest experience</strong></span></span></p><br><ul><li><p><span>Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge</span></p><br></li><li><p><span>Understands how their role fits with others and contributes to the success of business</span></p><br></li><li><p><span>Understands the hotel’s facilities, products and services</span></p><br></li><li><p><span>Provides information when requested and promotes hotel’s services, facilities and special events</span></p><br></li><li><p><span>Implements department procedures and policies as needed</span></p><br></li></ul><p><span><strong>Responsible business</strong></span></p><br><ul><li><p><span>Strive for constant improvement and take responsibility for your own performance&nbsp;</span></p><br></li><li><p><span>Adhere to InterContinental Hotel Group Corporate Code of Conduct</span></p><br></li><li><p><span>Adhere to Hotel Handbook and general policies and procedures</span></p><br></li><li><p><span>Adhere to Engineering Policies and Procedures</span></p><br></li><li><p><span><span>Report problems to Management with suggestions for resolution</span></span></p><br></li><li><p><span><span>Demonstrate awareness and adhere to the occupational, health and safety legislation, policies and procedures.&nbsp;</span></span></p><br></li><li><p><span><span>Be familiar with the Hotel safety, first aid, fire and emergency procedures and operating equipment safely and responsibly.</span></span></p><br></li><li><p><span><span>Report security incidents and accidents in accordance with the Hotel requirements. </span></span></p><br></li></ul><p><span><strong>Accountability</strong></span></p><br><p><span>This is the lead maintenance job in a full-service hotel. May supervise a small maintenance staff.&nbsp;</span></p><br><p><span><strong>Qualifications:</strong></span></p><br><ul><li><p><span>Bachelor degree in mechanical or electrical engineering is a must.&nbsp;</span></p><br></li><li><p><span>Hotel experience preferred.</span></p><br></li><li><p><span>Must be able to speak local language(s) good command of English is mandatory</span></p><br></li><li><p><span>1 - 2 years of experience</span></p><br></li></ul><p><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;</span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>

<p>Are you a budding tech enthusiast ready to launch your career in the dynamic world of Information Technology? Do you thrive on solving puzzles and helping others? Then prepare to join an exceptional team as our new <strong>IT Help Desk Technician</strong>! We are seeking a passionate and driven individual to be the first line of support for our users, ensuring smooth operations and a seamless technological experience. This is an incredible opportunity to kickstart your professional journey <strong>on-site</strong> in <strong>Giza, Egypt</strong>.</p><p><strong>What You'll Be Doing to Make an Impact:</strong></p><ul><li><strong>First-Line Support:</strong> Be the go-to person for all technical inquiries, providing prompt and professional assistance to users.</li><li><strong>Troubleshooting Wizard:</strong> Diagnose and resolve a wide range of hardware and software issues, from basic connectivity problems to application errors.</li><li><strong>System Setup & Maintenance:</strong> Assist with the installation, configuration, and maintenance of workstations, peripherals, and software applications.</li><li><strong>User Empowerment:</strong> Guide users through technical processes, offering clear instructions and best practices to enhance their digital literacy.</li><li><strong>Documentation & Knowledge Sharing:</strong> Meticulously record incidents, solutions, and procedures to build a robust knowledge base for the team and future reference.</li></ul><p><strong>Skills & Technologies You'll Master:</strong></p><p>You'll get hands-on experience with core IT principles and tools, including a strong foundation in <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong>. Your day-to-day will involve honing your <strong>Technical Support</strong> and <strong>Troubleshooting</strong> capabilities, all while delivering exceptional <strong>Customer Service</strong>. You'll delve into <strong>Networking Basics</strong>, manage various <strong>Operating Systems (Windows/macOS)</strong>, and perfect your skills in <strong>Hardware/Software Installation</strong>. Strong <strong>Problem Solving</strong> and clear <strong>Communication</strong> are key, supported by your proficiency in the <strong>Microsoft Office Suite</strong>.</p><p><strong>Growth Opportunities:</strong></p><p>This isn't just a job; it's a launchpad! As an <strong>Entry Level</strong> professional, you'll have unparalleled opportunities to grow your technical expertise, take on new challenges, and explore various career paths within IT. We are committed to your professional development and provide a supportive environment for continuous learning and advancement.</p><p><strong>Our Team & Culture:</strong></p><p>Join a collaborative and supportive team where your contributions are valued, and your growth is encouraged. We foster a culture of innovation, problem-solving, and mutual respect, ensuring you feel empowered to make a real difference every day.</p><p><strong>Requirements</strong></p><ul><li><strong>Academic Foundations:</strong> A foundational understanding of <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong> principles.</li><li><strong>Experience Level:</strong> This is a fantastic opportunity for an <strong>Entry Level</strong> professional with <strong>0-1 years of experience</strong> in a related field or a strong desire to begin a career in IT support.</li><li><strong>Essential Technical Acumen:</strong><ul><li>Demonstrated aptitude for <strong>Technical Support</strong> and <strong>Troubleshooting</strong>.</li><li>Basic familiarity with <strong>Networking Basics</strong> and common <strong>Operating Systems (Windows/macOS)</strong>.</li><li>Ability to perform <strong>Hardware/Software Installation</strong> and configuration.</li><li>Proficiency with the <strong>Microsoft Office Suite</strong>.</li></ul></li><li><strong>Key Soft Skills:</strong><ul><li>Exceptional <strong>Customer Service</strong> orientation with a patient and helpful demeanor.</li><li>Strong <strong>Problem Solving</strong> abilities, eager to tackle technical challenges.</li><li>Excellent verbal and written <strong>Communication</strong> skills to clearly explain technical concepts.</li></ul></li><li><strong>Career Level:</strong> An ambitious and dedicated <strong>Entry Level</strong> candidate ready to dive into the world of IT.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><strong><u>The Opportunity</u></strong><br> <br> <span>The Employee Benefits team is dedicated to delivering innovative insurance solutions that help organizations protect and support their employees. The team works closely with corporate clients to understand their evolving needs, provide strategic advice, and ensure exceptional service throughout the client lifecycle. Through strong partnership and collaboration, the team drives client retention, portfolio growth, and long-term business success.</span><br><br><span>As an Account Manager – Employee Benefits, you will be responsible for managing a portfolio of corporate clients, ensuring high levels of client satisfaction, retention, and profitability. You will serve as a trusted advisor to clients, leading renewal discussions, identifying growth opportunities, and coordinating with internal teams to deliver outstanding service.</span><br><br><span>This role offers the opportunity to build strong client relationships, contribute to business growth, and play a key role in strengthening MetLife's position within the Employee Benefits market.</span><br> <br> <br><strong><u>Key Responsibilities</u></strong><br> <br> <ul><li><span>Manage and maintain relationships with corporate Employee Benefits clients, ensuring a high level of client satisfaction and retention.</span><br></li><li><span>Lead annual renewal discussions, including pricing negotiations, benefit design reviews, and profitability analysis.</span><br></li><li><span>Identify cross-selling and upselling opportunities across Employee Benefits products, including Life, Medical, Critical Illness, Personal Accident, and other solutions.</span><br></li><li><span>Partner with Underwriting, Operations, Claims, and Customer Service teams to deliver effective and timely solutions.</span><br></li><li><span>Conduct regular client meetings, portfolio reviews, and benefit orientation sessions to address client needs and strengthen relationships.</span><br></li><li><span>Analyze policy performance, utilization trends, and claims experience to provide strategic recommendations and renewal solutions.</span><br></li><li><span>Support new business opportunities through proposal preparation, client presentations, and participation in negotiations.</span><br></li><li><span>Ensure compliance with regulatory requirements and internal policies while maintaining accurate client records and documentation.</span><br></li><li><span>Act as the primary point of contact for client escalations, service issues, and complex requests.</span><br></li><li><span>Develop account plans and retention strategies to achieve portfolio growth, revenue targets, and profitability objectives.</span><br></li><li><span>Collaborate with internal stakeholders to continuously improve the client experience and service delivery standards.</span><br></li></ul> <br> <br><strong><u>Required Qualifications</u></strong><br> <br> <ul><li><span>Bachelor's degree in Business Administration, Commerce, Insurance, Finance, Marketing, or a related field.</span><br></li><li><span>Minimum 3-5 years of experience in Account Management, Employee Benefits, Corporate Insurance, Client Relationship Management, or related fields.</span><br></li><li><span>Strong understanding of Employee Benefits products and corporate insurance solutions.</span><br></li><li><span>Proven experience managing corporate clients and renewal processes.</span><br></li><li><span>Strong analytical skills with the ability to interpret portfolio performance and claims data.</span><br></li><li><span>Excellent communication, presentation, negotiation, and stakeholder management skills.</span><br></li><li><span>Ability to build and maintain long-term client relationships.</span><br></li><li><span>Strong organizational skills with the ability to manage multiple priorities effectively.</span><br></li><li><span>Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.</span><br></li></ul> <br> <br><strong><u>Preferred Qualifications</u></strong><br> <br> <ul><li><span>Experience managing large corporate accounts across multiple industries.</span><br></li><li><span>Demonstrated success in achieving client retention and revenue growth targets.</span><br></li><li><span>Experience leading cross-selling and upselling initiatives within existing client portfolios.</span><br></li><li><span>Strong knowledge of the Employee Benefits and insurance market in Egypt.</span><br></li><li><span>Ability to influence stakeholders and navigate complex client environments.</span><br></li><li><span>Professional insurance certifications or advanced business qualifications are considered an advantage.</span><br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span><u>The Team You Will Join&nbsp;</u></span></strong></p><br><br><p><span>You will join MetLife’s Finance Reporting team supporting the Levant markets, with the main focus on IFRS 17 financial and regulatory reporting. The team delivers reporting outputs that support local regulatory requirements, regional submissions, and enterprise financial governance. Working closely with Finance, Actuarial, IT, and regional stakeholders, the team strengthens reporting discipline, supports data-driven analysis, and contributes to practical process transformation across the reporting cycle.</span></p><br><br><br><p><span><strong><span><u>The Opportunity&nbsp;</u></span></strong></span></p><br><br><p><span>The IFRS 17 Reporting Specialist will support the preparation, analysis, reconciliation, and submission of IFRS 17 financial and regulatory reporting for Levant markets. The role helps ensure reporting outputs are reliable, well-supported, and completed in line with internal and regulatory timelines. This is an opportunity to build strong insurance reporting experience while contributing to reporting stability, audit readiness, and continuous improvement.</span></p><br><br><p><span>Success in this role requires solid financial reporting knowledge, strong analytical capability, attention to detail, and the ability to manage recurring deliverables under tight timelines. You will work with Finance, Actuarial, IT, local market teams, and regional stakeholders to support financial close activities, reporting controls, management analysis, reconciliations, and process enhancement initiatives.</span></p><br><br><p><span><strong><span><u>How You’ll Help Us Build a Confident Future (Key Responsibilities)</u></span></strong></span></p><br><br><ul><li><span>Prepare and support the review of assigned IFRS 17 reporting deliverables for Levant markets, ensuring outputs are complete, consistent, and submitted within required timelines.</span></li><li><span>Perform financial analysis, reconciliations, and movement reviews to explain key reporting changes, data trends, and business drivers in a clear and well-supported manner.</span></li><li><span>Execute assigned reporting controls and validation checks to support data integrity, IFRS 17 compliance, and alignment between finance, actuarial, and reporting outputs.</span></li><li><span>Support recurring financial close activities, reporting tasks, issue tracking, and follow-up actions while managing multiple priorities in a deadline-driven environment.</span></li><li><span>Contribute to process improvements, reporting templates, analytical tools, and automation opportunities that improve efficiency, consistency, and transparency in IFRS 17 reporting.</span></li><li><span>Coordinate with Finance, Actuarial, IT, local market teams, and regional stakeholders to resolve reporting issues, respond to data requests, and support smooth completion of reporting cycles.</span></li></ul><br><p><span><strong><span><u>What You Need to Succeed (Required Qualifications)</u></span></strong></span></p><br><br><ul><li><span>Bachelor’s degree in Accounting, Finance or a related field.</span></li><li><span>3–5 years of experience in financial reporting within an insurance company environment, including exposure to financial close, regulatory reporting, reconciliations, and reporting controls.</span></li><li><span>Working knowledge of IFRS standards, with IFRS 17 experience highly preferred. An IFRS Diploma or equivalent professional certification is considered an advantage.</span></li><li><span>Strong command of Microsoft Office tools, especially Excel and PowerPoint, with experience using data analytics and reporting tools such as Power BI to support reporting analysis, validation, and presentation.</span></li><li><span>Strong analytical, problem-solving, communication, and stakeholder management skills, with excellent attention to detail and commitment to data accuracy, reporting quality, ownership, and teamwork.</span></li></ul><br><p><span><strong><span><u>What Can Give You an Edge (Additional Skills)</u></span></strong></span></p><br><br><ul><li><span>Ability to leverage AI-enabled tools responsibly to improve productivity, documentation quality, issue analysis, knowledge sharing, and recurring reporting efficiency.</span></li><li><span>Ability to identify automation opportunities, improve recurring reporting templates, and use Power BI or similar tools to enhance analysis, consistency, and reporting visibility.</span></li><li><span>Experience supporting insurance accounting, financial close, regulatory reporting, or IFRS 17 reporting packages across multiple markets or reporting cycles.</span></li><li><span>Strong team player with the ability to transfer knowledge, document recurring processes, support colleagues, and contribute to a collaborative and well-controlled reporting environment.</span></li><li><span>Strong English communication skills are essential for regional and cross-country stakeholder engagement. Arabic language capability is important for effective coordination with Levant market stakeholders and local Arabic-speaking teams.</span></li></ul><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Purpose:</strong><br>The Senior Accounts Payable Processor is a subject-matter expert and operational anchor within the Egypt GBS Payables team. Beyond executing complex transactions, this role owns the quality of AP output across multiple divisions - reviewing balances, leading period-end close activities, driving variance analysis, and coaching junior associates. This person is the go-to for anything that requires judgement, not just process execution. As the Egypt Shared Services centre grows into a fully integrated GBS model, this role will play a visible part in embedding standards, resolving escalations, and supporting knowledge transfer from the broader Shared Services network.<br><strong>Key Responsibilities: </strong><br><strong>AP Balance Review &amp; Ledger Ownership</strong><br><ul><li>Own the completeness and accuracy of the AP sub-ledger across assigned divisions - not just process invoices but actively review and manage the ledger</li><li>Perform and review AP balance reconciliations; investigate and clear aged, stale, or unexplained items within defined timelines</li><li>Identify risks in the AP ledger (unapplied credits, duplicate payments, mispostings) and drive resolution proactively</li><li>Present AP balance position to the Team Lead / Finance Manager in weekly review meetings</li></ul><br><strong>GS (Goods &amp; Services) Schedule Support</strong><br><ul><li>Support the preparation and review of GS schedules used for accruals, cut-off, and period-end reporting</li><li>Ensure GS schedules accurately reflect receipt-confirmed but uninvoiced liabilities and are reconciled to the AP ledger</li><li>Coordinate with procurement and operations teams to confirm receipt status and resolve discrepancies in a timely manner</li><li>Maintain schedule templates and support their standardisation across divisions</li></ul><br><strong>Multi-Division Variance Analysis</strong><br><ul><li>Perform AP variance analysis across business divisions - explaining movement in AP balances, days payable outstanding (DPO), and payment performance versus prior period and budget</li><li>Identify and explain significant variances between sub-ledger and GL; escalate items requiring journal adjustments</li><li>Prepare variance commentary suitable for Finance Manager review and, where required, for divisional business partners</li><li>Track and trend key AP metrics (aging profile, invoice processing cycle time, exception rates) to highlight operational risks</li></ul><br><strong>Month-End &amp; Period Close</strong><br><ul><li>Lead the AP month-end close checklist for assigned entities - accruals, GR/IR clearing, cut-off reviews, and reconciliations</li><li>Post and review AP-related journal entries; ensure period-end entries are accurate, complete, and properly supported</li><li>Coordinate close timelines with the wider GBS team (AR, GL, Reporting) to meet group deadlines</li><li>Review junior associate close deliverables before submission</li></ul><br><strong>Team Support &amp; Quality Oversight</strong><br><ul><li>Review AP transactions processed by associates for accuracy, compliance, and completeness - provide structured feedback</li><li>Act as first-level escalation for complex vendor disputes, coding queries, and payment exceptions</li><li>Support onboarding and practical training of new AP team members</li><li>Document and maintain AP process guides and SOPs relevant to the Egypt GBS centre</li></ul><br><strong>Stakeholder &amp; Vendor Management</strong><br><ul><li>Manage relationships with key vendors and internal business unit finance contacts across assigned divisions</li><li>Resolve escalated vendor queries professionally and within SLA, with clear documentation</li><li>Liaise with procurement, treasury, and tax teams on AP-related matters (payment terms, withholding tax, intercompany)</li></ul><br><strong>Controls &amp; Compliance</strong><br><ul><li>Ensure compliance with DoA, payment policies, and applicable local tax regulations (VAT, withholding tax)</li><li>Identify and flag control gaps or process risks; propose practical process improvements</li><li>Support internal and external audit requirements - documentation, walkthroughs, and audit queries</li><li>Assist in the implementation of process improvements and system enhancements as the GBS model matures</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>4-7 years of progressive AP or broader finance experience, with a minimum of 2-3 years in a Shared Services or GBS environment</li><li>Bachelor's degree in Accounting, Finance, or a related field; professional accounting qualification (CMA, CPA, ACCA, or equivalent) is preferred or actively in progress</li><li>Demonstrated experience owning AP reconciliations, period-end close, and balance reviews - not just transactional processing</li><li>Experience supporting or preparing GS/accrual schedules and variance analysis</li><li>Strong SAP S/4HANA experience is required - must be comfortable running reports, querying ledgers, and using core AP transaction codes; hands-on experience with OpenText VIM and/or Invoice Validation is highly preferred</li><li>Prior exposure to multi-entity, multi-currency environments; GCC or international business exposure is a strong advantage</li><li>Advanced Excel skills - comfortable building and reviewing reconciliation models, pivot analyses, and variance schedules</li></ul><br> </div>

Unternehmensbeschreibung AKAZA Travel LLC ist ein dynamisches Unternehmen im Online-Reisebereich mit Fokus auf digitale Vertriebskanäle und kundenorientierte Dienstleistungen. Wir entwickeln maßgeschneiderte Reiseangebote und nutzen moderne Technologien, um Buchungsprozesse effizient und nutzerfreundlich zu gestalten. Unser Team arbeitet international vernetzt und legt Wert auf Qualität, Transparenz und verlässlichen Service. Wir bieten Mitarbeitenden die Möglichkeit, in einem wachstumsorientierten Umfeld Verantwortung zu übernehmen und Prozesse aktiv mitzugestalten.<br>Rollenbeschreibung Als Director of Operations & Sales – Online verantworten Sie die operative Steuerung und Weiterentwicklung der Online-Vertriebsaktivitäten von AKAZA Travel LLC. Sie koordinieren täglich die Abläufe im digitalen Verkauf, optimieren Buchungsprozesse und stellen sicher, dass Kund:innen einen reibungslosen Service erleben. Dazu gehören die Analyse von Verkaufszahlen, die Ableitung von Maßnahmen zur Umsatzsteigerung sowie die enge Zusammenarbeit mit Marketing, IT und Kundenservice. Sie führen und entwickeln ein remote arbeitendes Team, erstellen Budget- und Ressourcenpläne und überwachen die Einhaltung von Qualitätsstandards. Diese Position ist eine Vollzeitstelle und wird vollständig remote ausgeübt, mit flexibler Zusammenarbeit über digitale Kommunikations- und Projektmanagement-Tools.<br>Qualifikationen<br> Operations Management & Budgetierung: Fundierte Erfahrung im Management operativer Prozesse und in der Budgetplanung, inklusive Optimierung von Workflows und Kostenstrukturen. Analytische Fähigkeiten: Ausgeprägte Kompetenz in Datenanalyse, KPI-Überwachung und Ableitung strategischer Maßnahmen zur Performance-Verbesserung. Team Management: Nachweisbare Erfahrung in der Führung, Motivation und Weiterentwicklung von verteilten oder remote arbeitenden Teams. Kund:innenservice: Hohe Serviceorientierung, Verständnis für Kundenbedürfnisse im Online-Reisebereich und Fähigkeit, Prozesse im Sinne der Kundenzufriedenheit zu gestalten. Zusätzliche Qualifikationen: Abgeschlossenes Studium in BWL, Tourismusmanagement oder vergleichbare Qualifikation, sehr gute Englischkenntnisse, sichere Nutzung von Online-Tools (CRM, Buchungssysteme, Collaboration-Software) sowie eine strukturierte, selbstständige Arbeitsweise.

<p><h4>Company description</h4> <p>Gründe für Accor zu arbeiten?</p> <p>Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen dich so, wie du bist und bei uns findest du einen Beruf und eine Marke, die zu deiner Persönlichkeit passen.</p> <p>Wir unterstützen dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass deine Arbeit einen Sinn in deinem Leben hat und dass du auf deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.</p> <p>Bei Accor kannst du jedes Kapitel deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern.</p> <p>Tu das, was du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Kids Club Manager</strong></p> <p>The Kids Club Manager is responsible for overseeing the daily operations, programming, and team management of the Kids Club. This role ensures that all children’s activities are delivered in a fun, safe, and engaging environment that aligns with the entertainment standards.</p> <ul> <li>Oversee the day-to-day operations of the Kids Club, ensuring cleanliness, safety, and adherence to company standards.</li> <li>Develop, implement, and evaluate a dynamic schedule of age-appropriate activities and themed events.</li> <li>Manage Kids Club inventory, supplies, and budget under the supervision of the Entertainment Manager.</li> <li>Recruit, train, and supervise Kids Club team to maintain high service and safety standards.</li> <li>Deliver exceptional customer service and create memorable experiences for children and families.</li> <li>Communicate effectively with parents/guardians regarding their children’s participation and well-being.</li> <li>Handle guest feedback, concerns, and incidents promptly and professionally.</li> <li>Collaborate with the Entertainment Manager to plan and promote new and creative programs, themed events, and seasonal activities.</li> <li>Maintain accurate records of incidents, attendance, and staff certifications.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree or diploma in Hospitality, Education, Recreation, Childcare, or related field.</li> <li>Minimum 2 years of experience in children’s recreation, childcare, or entertainment management in similar role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Knowledge of child safety and safeguarding procedures.</li> <li>Creative, energetic, and passionate about working with children.</li> <li>Flexibility to work evenings, weekends, and holidays as required.</li> </ul></p><p></p>