وظائف التسويق عبر وسائل التواصل الاجتماعى - الإسكندريه مصر

<p></p><ul><li><p>Supervise daily retail operations across assigned outlets.</p></li><li><p>Lead and coach the retail team to maximize performance.</p></li><li><p>Monitor product availability, merchandising standards, and in-store execution.</p></li><li><p>Conduct regular field visits and ensure compliance with company policies.</p></li><li><p>Track team performance and prepare periodic reports.</p></li><li><p>Coordinate with Sales, Trade Marketing, and Supply Chain departments.</p></li><li><p>Resolve operational issues and ensure high customer satisfaction.</p></li><li><p>Ensure the achievement of assigned KPIs and business</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in any relevant field.</p></li><li><p>+3 years of experience as a Retail Supervisor, preferably in the FMCG industry.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent communication and problem-solving abilities.</p></li><li><p>Good command of Microsoft Office (Excel ,Outlook must).</p></li><li><p>Ability to travel within assigned areas.</p></li><li><p>Alexandria residents are preferred.</p></li></ul><p></p>

<p>Support sales function in the warehouse to achieve the annual targeted volumes at optimum cost through ensuring the availability of the resources needed from spaces, equipment, HC and products, and managing them.</p><p>Ensure the products loading process on sales trucks to be in the right quantity, quality, pattern and time</p><p>Ensure the proper procedures for storing and managing products in the warehouses maintaining its safety, integrity and quality from the time of receipt till the time of issuance, including implementation of First In First Out concept (FIFO).</p><p>Manage the warehouse s purchases budget and follow up on the controllable S&amp;D and MOH budgets in coordination with regional logistics managers.</p><p>Organize receiving the finished goods from the plant &amp; warehouse to keep enough stock.</p><p>Coordinate with SP&amp;L SPV in plant to send the RB. And supervise RB Sorting before sending them.</p><p>Lead the Safety Action Team (SAT) regular meeting to Ensure H&amp;S environment is in place.</p><p>Ensure H&amp;S and quality regulations are followed by all warehouse s HC and report in case of obstacles.</p><p>Implement food safety according to AIB standards.</p><p>Support and implement warehouse management Best Practice and processes.</p><p>Supervise the repackaging of finished goods through ensuring that materials needed are available</p><p>Calculating the productivity of the warehouse and confirming hours made through M&amp;W. And preparing daily reports for any differences in inventory and put plans if there is a difference have weekly meetings to share findings with the rest of WH EEs</p><p>Prepare daily and weekly reports for HO regarding the stocks in the warehouse (Finished Goods, RB, &amp; near expiry products). And coordinate with HO on what to do with Crate, plastic separates, and wood pallets.</p><p>Manage the waste products efficiently (damaged / expired).</p><p>Coordinate with internal quality and finance departments and with the tax authority with regards to getting rid of these products periodically.</p><p>Conduct performance appraisal for direct reports of high quality and meeting deadlines.</p><p>Develop warehousing function EEs. And participate in technical interviews</p><p>Ensure implementing proper policies and procedures related to marketing equipment management (MEM), scrapped materials selling and shipping necessities management (wooden pallets and plastic separators (Move only).</p><p>Ensure all related SP&amp;L interactions with different departments in the site are following the COSO standards</p><p>Coordinate between internal fleet workshops in the warehouses and central fleet management team responsible for the site in case of any issues related to the fleet readiness.</p><p>Ensure maintaining good relations with land/s owner/s and the governmental authorities in the area and report in case of any foreseen issues that affect the operations (Move only)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor of Engineering.</li><li>3 - 5 years experience in LD&amp;T related activities.</li><li>Good command of English language.</li><li>Good managing people skills.</li><li>Very good knowledge of computer office programs (excel, powerpoint and word) and ERP systems.</li><li>Strong Leadership skills</li><li>Excellent communication skills.</li><li>Ability to deal with diverse backgrounds.</li><li>Good analytical thinking skills to be able to identify opportunities.</li><li>Good presentation skills.</li><li>Good understanding of basic financial analysis</li></ul>

<p>Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.</p><h3>Managing Banquet Operations</h3><p>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Applies knowledge of all laws, as they relate to an event. Uses banquet beverage Use records to control liquor costs and manage the banquet beverage perpetual inventory. Ensures accurate customer billing for banquet events. Ensures coordination and execution throughout the event. Attends pre-conference meetings to ensure specifications of the group event are well executed. Ensures function space and corresponding heart of the house areas are cleaned and maintained. Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</p><h3>Leading Banquet Team</h3><p>Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Leads discussions to review scheduled events and proactively avoid service challenges and failures. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><h3>Managing Profitability</h3><p>Assists team in developing lasting relationships with groups to retain business and increase growth. Manages department controllable expenses to achieve or exceed budgeted goals.</p><h3>Ensuring Exceptional Customer Service</h3><p>Anticipates guests' needs and responds promptly. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Strives to improve service performance.</p><h3>Conducting Human Resources Activities</h3><p>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals and/or managers. Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Ensures property policies are administered fairly and consistently. Monitors and manages the payroll function. Schedules banquet service staff to forecast and service standards, while maximizing profits. Ensures employees are treated fairly and equitably. Effectively schedules to business demands and for tracking of employee time and attendance. Celebrates successes and publicly recognizes the contributions of team members. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Sets goals and delegates tasks to improve departmental performance. Provides additional training to employees of other departments when additional assistance is needed for larger functions.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p>

<p><strong>About the Role</strong></p><p>We're seeking a QA Engineer for manual testing, with a clear path to automation after mastering the fundamentals and understanding the product. We see manual testing as essential for quality, especially on large platforms. Automation builds on this foundation, so strong manual skills are a must before expanding into automation.<br></p><p><strong>Core Responsibilities:</strong></p><ul><li><p>Conduct manual testing of the platform, including new and existing features.</p></li><li><p>Write clear test cases and manage tasks using Jira.</p></li><li><p>Monitor Slack for client and sales team communications and report issues.</p></li><li><p>Report bugs with details and follow up until fixed.</p></li><li><p>Update clients and the sales team on fixes.</p></li><li><p>Identify the likely source of issues (frontend, backend, third-party, client-side, etc.).</p></li><li><p>Understand platform behavior and edge cases needing manual testing.</p></li><li><p>Keep the workflow clear with comments, follow-ups, and updates.<br>&nbsp;</p></li></ul><p><strong>Personality Traits:</strong></p><ul><li><p>Eager to learn new technologies</p></li><li><p>Open to learning from all team members, regardless of their experience level</p></li><li><p>Appreciative of any help from the team and willing to acknowledge it</p></li><li><p>Engage in discussions to benefit the team/project rather than to win arguments</p></li><li><p>Accept objective judgments that lead to better results, aspiring to be the best version of oneself</p></li><li><p>Willing to help team members and share knowledge</p></li><li><p>Have a more significant purpose beyond monetary gain, aiming to add value to the team and community</p></li></ul><p><strong>Important Notes:</strong></p><ul><li><p>Job description or service focus might change every six months based on project needs.</p></li><li><p>Must work from the office for the first six months; afterward, a hybrid work model is available (office and home), but entirely remote work is not allowed.</p></li></ul><p>&nbsp;</p><p><strong>PERKS OF BEING A PART OF Osloop Development:</strong></p><p>Experience the start-up spirit with an evolving culture and fulfilling workplace!</p><p>Professional Growth:</p><ul><li><p>Collaborate with a fantastic team and enjoy an entrepreneurial environment</p></li><li><p>Continuous learning opportunities with mentorship and coaching</p></li><li><p>Rapid career growth with clear internal opportunities</p></li><li><p>A fair and objective Performance Management System</p></li></ul><p>Employee Well-being:</p><ul><li><p>Flexible working hours</p></li><li><p>Free Drinks</p></li><li><p>Nap time is available if you feel tired during the day</p></li><li><p>Tennis Table and Xbox are Available in your free time<br>&nbsp;</p></li></ul><p>Recognition:</p><ul><li><p>Our recognition system allows you to earn points for your hard work, which can be converted into bonuses.</p></li></ul><p>Join us at Osloop Development and be part of a dynamic, supportive team that values growth, well-being, and hard work.</p><p><br>&nbsp;</p><p><strong>Requirements</strong></p><p><strong>Technical Requirements</strong></p><ul><li><p>1-2 years of experience.</p></li><li><p>Prior experience or a solid foundation in manual QA principles</p></li><li><p>Familiarity with Jira (or similar task/bug tracking tools) and Slack for team and client communication</p></li><li><p>Basic programming understanding — hands-on experience isn't mandatory, but a willingness to learn and eventually read/write code is important</p></li><li><p>Strong attention to detail in documentation, bug reporting, and follow-up</p></li><li><p>Solid analytical and investigative skills — able to trace an issue back to its root cause after proper investigation</p></li><li><p>Adaptability and a genuine interest in continuous learning</p></li></ul><h3><strong>Additional Skills (Good to Have)</strong></h3><ul><li><p>Experience working with Jira</p></li><li><p>Familiarity with time tracking apps (Time Doctor, Hubstaff, etc.)</p></li><li><p>Use of business chat apps (Slack, Teams, etc.)</p></li><li><p>Experience with cloud providers ( AWS, Azure, etc.)</p></li><li><p>Knowledge in any business field, even if not related to programming</p></li></ul><p></p>

<p> We are on the hunt for a dynamic and experienced <strong>General Accountant</strong> to join our team in <strong>Alexandria, Egypt</strong>. This is an unparalleled opportunity to leverage your expertise in a full-time, on-site role within a thriving organization at the intersection of Accounting/Finance and Sales/Retail. If you thrive in a challenging yet rewarding environment and are passionate about precision and financial integrity, we want to hear from you!</p><p><strong>Overview:</strong> As our General Accountant, you will be a cornerstone of our financial operations, ensuring accuracy and compliance across all financial transactions. You will play a crucial role in maintaining robust financial health and supporting strategic decision-making within our dynamic business landscape.</p><ul><li><p><strong>Key Responsibilities:</strong></p><ul><li><p>Oversee and manage daily accounting operations, ensuring all transactions are accurately recorded and reconciled.</p></li><li><p>Prepare and analyze comprehensive <strong>financial reports</strong>, including income statements, balance sheets, and cash flow statements .</p></li><li><p>Manage accounts payable and accounts receivable processes efficiently.</p></li><li><p>Lead <strong>budgeting</strong> and forecasting activities, providing insights and recommendations for optimal resource allocation.</p></li><li><p>Utilize <strong>ERP Software</strong> extensively to streamline accounting processes and enhance data accuracy.</p></li><li><p>Conduct thorough <strong>financial analysis</strong> to identify trends, variances, and opportunities for improvement.</p></li><li><p>Ensure compliance with all relevant accounting standards, tax regulations, and company policies.</p></li><li><p>Collaborate effectively with sales and retail teams to support operational finance needs.</p></li><li><p>Proactively identify and resolve complex financial discrepancies and issues through exceptional <strong>problem-solving</strong> skills.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> You will be an expert in <strong>Accounting principles</strong>, proficient with various <strong>ERP Software</strong> solutions, and possess strong capabilities in <strong>Financial Reporting</strong> and <strong>Financial Analysis</strong>. Your command of <strong>Data Analysis</strong> tools and methodologies will be essential, complemented by excellent <strong>Communication</strong> and <strong>Time Management</strong> abilities.</p></li><li><p><strong>Growth Opportunities:</strong> This role offers a clear path for professional development within a growing company. You will have the chance to deepen your expertise in financial management, take on increased responsibilities, and contribute to high-level strategic initiatives. We are committed to fostering an environment where your skills are continuously sharpened and your career aspirations are met.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team where innovation and efficiency are highly valued. We foster a culture of respect, continuous learning, and mutual growth. You'll be part of a group that is dedicated to excellence and passionate about achieving shared financial objectives.</p></li><li><p><strong>Impact:</strong> Your work will directly influence our financial stability and strategic direction. By ensuring accurate financial data and insightful reporting, you will empower leadership to make informed decisions that drive our success and expansion in the market.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><strong>Experience & Expertise:</strong><ul><li>A minimum of <strong>3-7 years of progressive experience</strong> in a General Accountant or similar financial role.</li><li>Demonstrated proficiency in core <strong>Accounting</strong> principles and practices.</li><li>Hands-on experience with <strong>ERP Software</strong> is essential for managing complex financial data.</li><li>Proven track record in <strong>Financial Reporting</strong>, including the preparation and analysis of key financial statements.</li><li>Strong capabilities in <strong>Financial Analysis</strong> and <strong>Budgeting</strong>.</li></ul></li><li><strong>Essential Skills:</strong><ul><li>Exceptional <strong>Problem-solving</strong> abilities to navigate and resolve financial challenges effectively.</li><li>Proficiency in <strong>Data Analysis</strong>, enabling you to derive actionable insights from financial information.</li><li>Outstanding <strong>Communication</strong> skills, both written and verbal, for clear and concise reporting and collaboration.</li><li>Superior <strong>Time Management</strong> and organizational skills to handle multiple tasks and deadlines efficiently.</li><li>Expertise in <strong>General Ledger Management</strong> and ensuring accurate ledger entries.</li><li>Familiarity with <strong>Tax Compliance</strong> and regulations relevant to the Egyptian market.</li><li>Understanding and implementation of strong <strong>Internal Controls</strong>.</li><li>Advanced proficiency in <strong>Microsoft Excel</strong> for data manipulation and reporting.</li></ul></li><li><strong>Career Level:</strong> This is an <strong>Experienced</strong> level position, ideal for a candidate ready to take on significant responsibilities and contribute strategically to our financial operations.</li></ul>

<p>We are hiring Installation Engineer! Key Responsibilities Manage elevator installation projects from contract award to handover. Prepare installation schedules, resource plans, and material delivery plans. Coordinate with Sales, Engineering, Logistics, Installation, Safety, Quality, and Maintenance teams. Build and maintain strong relationships with clients, consultants, and subcontractors. Monitor project progress, identify risks, and implement recovery plans when needed. Follow up on drawing approvals, material availability, and project documentation. Support testing, commissioning, and project handover activities. Maintain accurate project records and progress reports.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><ul><li>Bachelor's degree in Mechanical, Electrical, or Mechatronics Engineering.</li><li>Minimum 3 years of experience in elevator installation projects.</li><li>Previous experience with multinational elevator companies.</li><li>Strong knowledge of project planning, installation processes, and client coordination.</li><li>Experience using Primavera P6 or similar project planning software is an advantage.</li><li>Excellent communication, leadership, and problem-solving skills.</li></ul>

<p>Sales invoices &amp; credit notes data entry into the ERP system accurately and on time. Support routine customer followups by preparing statements, documentation, and aging reports. Record daily bank cashIn transactions and petty cash movements. Post customer cash receipts and ensure timely clearing of AR balances. Assist in preparing schedules and reports for monthend close and audits. Support the Senior AR Accountant in reconciliations and data verification. Perform additional AR administrative tasks as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, or a related field.<br>1 3 years of experience in Accounts Receivable or accounting support.<br>Basic knowledge of AR processes, invoicing, and collections.<br>Familiarity with ERP systems and Egyptian e-invoicing requirements.<br>Good Excel skills and high data-entry accuracy.<br>Ability to manage high-volume transactions accurately.<br>Basic understanding of account reconciliations and financial records.<br>Ability to follow procedures and internal controls.</p>

<p>The role</p><p>You’ll be our first sales hire, building the entire commercial motion from zero. This is a full-cycle, on-the-ground role. On any given week you’ll:</p><p><br></p><p>Hit the field: walk into cafés and restaurants in Alexandria, start conversations, and find the person who can actually say yes.</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pitch and demo: show owners what Menuzi does and why their menu deserves better than an ugly PDF behind a QR code.</font></font></p><p>Get them live: help them create an account, import their menu, style it, and publish. A sign-up that never goes live doesn’t count; a restaurant using Menuzi does.</p><p>Catch the inbound as it grows: as owners start finding us online, you’ll be the one who picks them up, onboards them, and gets them live.</p><p>Grow the accounts: check in, make sure they’re getting real value, and help them move onto our paid plans as we roll them out.</p><p>Bring the field back to us: you’ll hear what owners love, hate, and wish for. That feedback shapes the product directly. You’re our eyes and ears.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<ul><li><p>Divide supervisors into provinces according to the work plan.</p></li><li><p>Continuously follow up with supervisors to ensure that department goals are achieved.</p></li><li><p>Monitor the database of merchants and libraries in the province assigned to each supervisor.</p></li><li><p>Analyze the market and target audience to identify the best marketing channels.</p></li><li><p>Supervise the increase in the customer base according to the work plan.</p></li><li><p>Supervise the promotion process for the company's books and products.</p></li><li><p>Receive and review supervisor reports.</p></li><li><p>Collect and analyze data for periodic reports on promotional results.</p></li><li><p>Prepare monthly supervisor evaluations and work plans (weekly and monthly).</p></li><li><p>Conduct technical interviews for supervisors.</p></li><li><p>Supervise, train, and mentor supervisors on an ongoing basis.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Educational Qualifications:</strong></p><ul><li><p>Bachelor's degree required.</p></li></ul><p><strong>Work Experience:</strong></p><ul><li><p>At least 5-7 years of experience as a sales or marketing supervisor is required.</p></li><li><p>Experience in the food/pharmaceutical/book industry is preferred.</p></li><li><p><strong>Alexandria or El Behira Resident only is required</strong></p></li><li><p><strong>Area to Manage &nbsp;( Alexandria , El Behira )</strong></p></li></ul><p><strong>Language:</strong></p><ul><li><p>English proficiency: Good (reading, writing, and speaking).</p></li></ul><p><strong>Computer Skills:</strong></p><ul><li><p>Proficient in Microsoft Office Suite (Excel, Word).</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Operations Management: Oversee daily spa activities, ensuring smooth service delivery and adherence to standards. Staff Leadership: Recruit, train, schedule, and motivate spa staff to maintain high performance and morale. Customer Experience: Ensure guests receive exceptional service, resolve complaints, and maintain a welcoming atmosphere. Financial Oversight: Manage budgets, monitor profit and loss statements, and adjust operations to meet financial goals. Marketing &amp; Sales: Develop promotions, implement marketing campaigns, and analyze market trends to stay competitive. Compliance &amp; Safety: Maintain cleanliness, ensure equipment functionality, and comply with health and safety regulations. Inventory Control: Manage supplies, track usage, and coordinate with vendors for timely replenishment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 5 years experience in spa management or hospitality leadership.</li><li>Strong leadership and interpersonal skills to manage diverse teams.</li><li>Excellent organizational and multitasking abilities.</li><li>In-depth knowledge of spa treatments, wellness trends, and hospitality standards.</li><li>Financial acumen for budgeting, forecasting, and revenue management.</li><li>Marketing and customer relationship management expertise.</li><li>Ability to maintain a calm, professional demeanor in a fast-paced environment.</li><li>Proficiency in scheduling systems, POS software, and inventory management tools.</li></ul><p></p></section>

<p><strong>IT Systems Specialist – Mobility Pro DMCC</strong></p><p><strong>Location</strong>: Alexandria, Egypt</p><p><strong>Reporting</strong> <strong>to</strong>: Head of IT<br><br>&nbsp;</p><p>&nbsp;</p><p><strong>Why Join Mobility Pro?</strong></p><p>At Mobility Pro, our rich legacy in procurement, logistics, and distribution within the tire industry serves as the foundation of our ambitions. As a leader in the tire industry, with decades of operations across multiple countries, we hold exclusive agencies, giving us unparalleled access to top-tier products and innovations. We are committed to driving innovation and excellence, empowering our business customers to thrive by providing the right goods at the right time and price, along with the insights, data, and future-ready solutions they need.</p><p>We are equally committed to the professional growth of our people. As we continue to expand, you’ll have numerous opportunities for career advancement, learning, and development. Join a dynamic team that values continuous improvement, rewards initiative, and fosters innovation.</p><p>&nbsp;</p><p><strong>Role summary</strong></p><p>Responsible for managing and maintaining the organization's IT infrastructure, including software, hardware, network systems, email platforms, device management, cybersecurity, backup solutions, and disaster recovery plans. Ensures all systems run efficiently, securely, and are aligned with the business's technology needs.</p><p>&nbsp;</p><p><strong>Key areas of scope&nbsp;</strong></p><ul><li><p>Software Managment</p></li><li><p>Hardware Management</p></li><li><p>Networking Management</p></li><li><p>Email and Microsoft 365 Products Management</p></li><li><p>Ticketing and Helpdesk</p></li><li><p>Cybersecurity</p></li><li><p>Backup Managment</p></li><li><p>Disaster Recovery Plans</p></li></ul><p>&nbsp;</p><p><strong>Key responsibilities</strong></p><ul><li><p>Installing, configuring, and maintaining hardware, software, and network systems across the organization.</p></li><li><p>Overseeing and managing Microsoft 365 products, including user accounts, permissions, and troubleshooting issues.</p></li><li><p>Administering and optimizing network infrastructure, including routers, switches, firewalls, and VPNs to ensure seamless connectivity.</p></li><li><p>Managing Active Directory for user account creation, management, and permissions, ensuring proper access controls are in place.</p></li><li><p>Providing first and second-line technical support via the helpdesk system, resolving software, hardware, and network-related issues.</p></li><li><p>Managing and maintaining IT hardware including workstations, laptops, printers, servers, and mobile devices to ensure their proper function and timely repairs.</p></li><li><p>Overseeing device management, including configuring, deploying, and maintaining devices like computers, mobile devices, and peripherals.</p></li><li><p>Managing and maintaining backup systems, ensuring regular data backups are performed and disaster recovery procedures are in place.</p></li><li><p>Implementing and enforcing cybersecurity measures to safeguard IT systems against potential threats and vulnerabilities.</p></li><li><p>Collaborating with internal teams to assess technology needs and implement solutions that support business goals.</p></li><li><p>Managing the organization's software inventory, ensuring that all applications are up to date, properly licensed, and compliant with relevant policies.</p></li><li><p>Developing and maintaining disaster recovery plans to ensure quick system recovery in case of unexpected events or system failures.</p></li><li><p>Monitoring system performance, conducting regular audits, and providing recommendations for improvements to optimize efficiency and uptime.</p></li><li><p>Ensuring compliance with IT security standards, including encryption, multi-factor authentication, and network access control.</p></li><li><p>Maintaining and updating IT documentation, including system configurations, network diagrams, and troubleshooting guides.</p></li><li><p>Working with cross-functional teams to implement new IT projects and ensure smooth deployment and integration.</p></li><li><p>Providing training and support to staff on the use of IT systems and best practices.</p></li><li><p>Staying up to date with new IT technologies and trends, implementing relevant advancements to enhance the organization's IT infrastructure.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Required qualifications and experience</strong></p><ul><li><p>4-7 years of experience in IT systems administration or a similar role.</p></li><li><p>Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and firewall configurations.</p></li><li><p>Experience with Active Directory management, including user account creation, group policies, and permissions.</p></li><li><p>Hands-on experience with IT hardware management, including deployment, repair, and troubleshooting of workstations, laptops, and peripherals.</p></li><li><p>Experience with device management tools and practices for securing and deploying devices across the organization.</p></li><li><p>Proficiency in managing Microsoft 365 products, email systems, and cloud-based services.</p></li><li><p>Experience with managing backup systems and disaster recovery processes.</p></li><li><p>Hands-on experience with cybersecurity protocols, including antivirus management, firewalls, and security monitoring tools.</p></li><li><p>Knowledge of hardware and software troubleshooting techniques and diagnostic tools.</p></li><li><p>Familiarity with ticketing systems for managing support requests.</p></li><li><p>Ability to manage multiple tasks simultaneously and prioritize effectively.</p></li><li><p>Strong problem-solving skills with the ability to resolve complex IT issues.</p></li><li><p>Excellent verbal and written communication skills to collaborate with non-technical users and teams.</p></li><li><p>Experience with cloud computing platforms is a plus.</p></li><li><p>Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator, or Certified Information Systems Security Professional (CISSP) are preferred.</p></li><li><p>Strong attention to detail and ability to maintain accurate IT documentation.</p></li></ul><p>&nbsp;</p><p><strong>Personal attributes</strong></p><ul><li><p>Thrives in a fast-paced environment and manage both routine maintenance and emergency support requests Demonstrates a high level of analytical thinking, able to dissect complex data sets, including market trends, pricing strategies, and consumer behavior, to uncover patterns and actionable insights that enhance procurement and commercial strategies.</p></li><li><p>Communicates effectively, both verbally and in writing, able to articulate complex concepts clearly and concisely to diverse stakeholders, fostering collaboration and ensuring alignment with business objectives.</p></li><li><p>Thrives in a fast-paced, dynamic environment; quickly adapts to new technologies, and emerging trends, navigating challenges with a proactive, solution-oriented approach.</p></li><li><p>Takes initiative and leads by example, showing a commitment to excellence, continuous improvement, and innovation, while motivating others to achieve their best performance and contribute to the company’s strategic goals.</p></li></ul><p></p>

<ul><li><p>Supervising classes.</p></li><li><p>Compiling reports accurately and efficiently.</p></li><li><p>Creating student grade reports.</p></li><li><p>Filing student reports and other documents.</p></li><li><p>Ordering new supplies of items including stationery.</p></li><li><p>Answering the phone.</p></li><li><p>Dealing with queries and complaints.</p></li><li><p>Taking messages for teachers.</p></li><li><p>Greeting parents and other individuals who arrive at the school.</p></li><li><p>Providing visitors/students/parents with -an appropriate orientation about the school.</p></li><li><p>Updating records that relate to both student and staff members</p></li></ul><p></p><ul><li><p>What We Offer</p></li><li><p>Opportunity to work with a growing and innovative education brand.</p></li><li><p>Creative and collaborative work environment.</p></li><li><p>Professional growth and development opportunities.</p></li><li><p>Competitive compensation package.</p></li></ul><p></p><ul><li><p>Work Conditions:</p></li><li><p> From 12:00 pm to 8:00 pm. (Winter timing)</p></li><li><p> From 1:00 pm to 9:00pm. (Summer timing)</p></li><li><p> Fridays are off, in addition to the last 3 days of each month.</p></li><li><p> Location: Tharwat - Alexandria</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree.</p></li><li><p> Experience in customer service or relevant field from 3 to 4 years.</p></li><li><p>Good sales experience.</p></li><li><p> Proficient in using Microsoft Office (Especially word and Excel).</p></li><li><p>Excellent typing speed for both Arabic and English.</p></li><li><p>Excellent accuracy in typing.</p></li><li><p> Outstanding Communication &amp; Negotiation Skills.</p></li><li><p> Alexandria Residents only.</p></li><li><p> Good command in English is a must.</p></li></ul><p></p><p></p>

<p>Lead and manage the implementation of SAP ERP across the company</p><p>Ensuring that SAP processes, modules and workflows are properly designed and aligned with the company s manufacturing and commercial requirements.</p><p>Coordinate with managers ,management, department heads, key users and the SAP implementation partner, ensuring the project is delivered on time, within budget and according to agreed business requirements.</p><p>Acting as the bridge between Eshratex s management/users and the SAP implementation partner.</p><p>Work Location : Factory : Borg El Arab - Head office : 47th Sultan Hussein</p><p>Working Days : Sunday-Thursday ( Saturday Extra for Factory) - Transportation Provided</p><p>Working Hours : 8 am-5 pm</p><p><strong>Desired Candidate Profile</strong></p><ul><li>preferred experience ( Industrial / High Volume Capacity )with manufacturing, production planning, inventory, purchasing, sales, quality, maintenance, costing and finance not just generic SAP experience.</li><li>3 7+ years of ERP/SAP experience.</li><li>At least 2 3 complete SAP implementation projects.</li><li>Strong experience with SAP S Business 1</li><li>Strong manufacturing/industrial experience.</li><li>Experience leading cross-functional implementation teams.</li><li>Strong knowledge of PP, MM, QM, PM, SD and FI/CO.</li><li>Experience with data migration, testing, training and go-live.</li><li>Strong project-management skills.</li><li>Excellent English.</li><li>Strong communication and management skills.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (~ $200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We re not just about serving people - we re about creating a marketplace to bring people what they need while infusing social values.</p><p>About the role</p><p>We are looking for a senior front-end developer to join our team and support our growth and expansion. You will be part of the engineering team, working with a high-quality code base and the latest tools, and you will promote your skills to be an expert in complex frontend development in React.JS. Your primary focus will be the development of web applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure.</p><p>About your role as Front-End Engineer - (React)</p><ul><li>Design and build web applications using React.js</li><li>Ensure the performance, quality, and responsiveness of applications</li><li>Collaborate with a team to define, design, and ship new features</li><li>Identify and correct bottlenecks and fix bugs</li><li>Help maintain code quality, organization, and automatization</li><li>Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.</li><li>Work with the engineering and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution</li><li>Dive into difficult problems and successfully deliver results on schedule</li></ul><p>Why you should join Yassir</p><ul><li>You will be part of one of the first Algerian startups to go through the Y Combinator program and one of the fastest-growing tech companies in North Africa.</li><li>We are current in +60 cities (Algeria, Tunisia, Morocco, and Senegal)</li><li>Attractive salary and you even get a stake in the company</li><li>Subsidized public transit pass</li><li>Have a lasting impact on our company's culture</li><li>Perfect timing with renowned investors to build something great</li><li>Extremely steep learning curve with own responsibility and intensive guidance</li><li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li></ul><p>At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. We look forward to receiving your application!</p><p>Best of luck,</p><p>Your Yassir TA Team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BSc/MSc in Engineering, Computer Science or relevant field. Minimum 5 years of experience in a similar role Demonstrated ability to prioritize, self-start, contribute under pressure and meet tight deadlines Highly organized, creative and critical thinker Comfortable working in an entrepreneurial environment Solid OOP and software design knowledge you should know how to create software that is extensible, reusable and meets desired architectural objectives Must have technical skills: Language: Javascript Framework: React.JS, Express.JS Familiarity with cloud message APIs and push notification Web architecture: Rest and restful APIs, micro-services Version control: GIT Containers: Docker, Kubernetes Caching, Redis server Scaling, Web load balancing</p><p></p></section>

<p><strong>POSITION SUMMARY</strong> What is the main purpose of this position? Why does it exist? The CLS program training Leader role partners with the business &amp; functional owners to establish and execute strategic training methodologies that drive business performance. The role is responsible for the training and development operations for all programs &amp; client in assigned in the vertical; Manage training resources to meet Sutherland and Client KPI targets; Hire-train-develop a team of Training Manager and Training Specialists; Ensure supervision and trainee development in classroom and nesting, effective execution of New Hire Training, Nesting, and 0 30-day processes, compliance to all CLS mandated tools, templates, formats, and reporting guidelines; Maintain budgetary compliance, HC and ratios, and own the VTF program in the programs assigned under a vertical.</p><p>- Plan, project, manage, and ensure execution of training delivery (New Hire + Ongoing) for clients. Ensure ramp plan is in place, updated, executed. Trainer and Training Room assignments are locked for each class.</p><p>- Observe classes, Nesting &amp; Bottom Quartile Management delivery and lead coaching sessions for the group. Ensure effective Training Delivery takes place and Trainers are observed, given feedback, and coached on facilitation and classroom management effectiveness.</p><p>- Assess, maintains, and ensure Training Curriculum is updated based on Client Needs and Program performance</p><p>- Ensures that trainees are empowered to provide feedback on training experience and employee welfare through Daily Training Pulse, Training Reaction Quotient, FGD, and open communication with Trainer, Training Manager, and Site Leaders.</p><p>- Ensures the tracking &amp; assessment of the key performance indicators, including 30-60-90 days performance post nesting for each wave.</p><p>- Ensure Training Curriculum is updated with latest call flow, call drivers, and call samples. Assess and ensures activities, exercises, and modifications are aligned with the Account needs and updates.</p><p>- Ensure New Hire Consultants are getting right level of coaching, support, and development during and post Nesting (30-60-90 days tenure).</p><p>- Monitor retention per class per client and execute initiatives that will positively impact learner experience and welfare.</p><p>- Forecast attrition in Training and Nesting and execute appropriate retention strategies.</p><p>- Conduct FGDs for Learners and address issues and help items raised.</p><p>- Utilize feedback from Daily Training Pulse and Training Reaction Quotient to continuously improve Training Environment and Learner Experience.</p><p>- Ensure updated knowledge of the two key programs at the operating center with self at all times.</p><p>- Participates in weekly/bi-weekly performance calls with Enterprise Managers, SD &amp; Client as required.</p><p>- Facilitate or Participate on Needs Analysis driven by Performance Improvement and/or potential growth. Ensures strategic action plans based on needs analysis are executed by Training Team and other business units.</p><p>- Coach &amp; Develop Training Managers and Trainers in their core competencies.</p><p>- Conduct Performance Reviews for Training Managers covering help items, New Hire Performance, Training Throughput, Trainer Observation, Training Reaction Quotient, Productivity, Action Plans and Initiatives.</p><p>- Establish development plans for Training Managers and ensures it s in place for Trainers.</p><p>- Ensures client related billable/non-billable reports and every other reporting requirements are collated, audited and sent out all through Analyst/Coordinator</p><p>- Maintain updated hiring &amp; resource planners (TRPD) for all the operating center/site.</p><p>- Ensures consistency &amp; compliance to all CLS mandated tools, &amp; reporting guidelines (e.g. TRPD, CLS Tracker, Trainer Productivity, etc) (via Training Specialists/Managers &amp; Coordinator).</p><p>- Creates weekly CLS site report (4 Blocker).</p><p>- Management of the Site Training Budget; people (VTF &amp; Trainers utilization), facilities and equipment. Drive hiring and sourcing. Establish and execute CLS strategies to address program challenges</p><p>- Proactively engages and manages the operating-center service delivery relationship.</p><p>- Proactively seeks to improve Training Delivery for the site via content, context &amp; curriculum analysis. Uses other acceptable ISD/Improvement Methodologies as applicable.</p><p>- Demonstrate business acumen to analyze and design solutions that address performance challenges</p><p>- Assess if need of new technology or methodology is needed to enhance performance and support for new hires.</p><p>- Maintain and understand the pulse of the Program/Site</p><p>- Articulate drivers and root causes enabling design of initiatives, working with Site Leadership and other business units.</p><p>- Formulate initiatives to improve retention, satisfaction and engagement</p><p>- Forecast CLS talent needs and develop human capital management solutions answering both current and future needs</p><p>- Partners with stakeholders to support revenue growth and demands for the operating center.</p><p>- Represents CLS in all relevant strategic and tactical forums; internal &amp; external for the operating center.</p><p>- Partners with Service Delivery and Quality to determine needs and gaps within the operating site.</p><p>- Conducts &amp; leads detailed gaps &amp; needs analysis and post-training assessment initiatives for the program.</p><p>- Lead special projects or new business developments that require specialized training attention.</p><p>- Analyze and correlate Daily Training Pulse and Training Reaction Quotient results with Echo Survey, Attrition Trend, and New Hire Performance to enable formulation of initiatives to address employee retention and performance issues.</p><p>- Lead/ participate in CLS Geo-wide projects targeting process improvements, innovations, department governance.</p><p><strong>Desired Candidate Profile</strong></p><p>College Degree (Masters/MBA is a plus) Minimum of 7 years BPO experience with at least 4-5 years of managing Training and Development business unit. Demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook Excellent written and oral communication skills Excellent ability to build networks within and across functions through proactive communication. Ability to maintain a high degree of confidentiality and professionalism is critical Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential</p>