وظائف أعضاء هيئة تدريس في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>To be responsible for the capacity planning, design, installation, configuration, migration, performance monitoring, security and troubleshooting, for Vodafone enterprise storage and backup. Also handles the delivery of the infrastructure team roadmaps.</p><br><br><br><b>Role Profile</b> <br><ul> <li>Mentor the junior team members to ensure best delivery</li> <li>Manage the delivery of storage and backup capabilities in line with dynamic business demand</li> <li>Supervise the support &amp; monitoring for all enterprise storage &amp; backup within Vodafone-IT to ensure their stability, growth, performance KPIs &amp; E2E proactive monitoring</li> <li>Participate with the vendor negotiation to maximize return on investment or strategy.</li> <li>Implement and provide reports for IT Security, Privacy, Confidentiality Policies and Procedures related to all aspects of work with constituent customer and financial data</li> </ul><br><br><b>Competencies and Qualifications</b> <br><ul> <li>Strong communication, presentation, analytical and problem solving skills</li> <li>Good leadership skills</li> <li>Dedication, sense of ownership, and ability to work within a team</li> <li>Innovative &amp; creative thinking for new solutions, technologies and data protection</li> <li>The ability to work quickly, under pressure and to deadlines cross the function groups</li> </ul> <p>Must have technical / professional qualifications:</p><br> <ul> <li>Bachelor's degree in Computer Science or equivalent experience.</li> <li>Minimum 3 years Systems working experience</li> <li>Technical certificates in storage &amp; backup</li> <li>Excellent knowledge of storage &amp; Backup administration</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<p><h4>Description</h4> <p><strong>Job purpose</strong><br> Ensure the successful implementation, coordination, and management of Building Information Modeling (BIM) processes, maintaining quality, accuracy, and compliance with project standards.</p> <h4>Key accountability areas</h4> <p><strong>Software expertise:</strong><br> Utilize advanced software tools such as AutoCAD, REVIT, Naviswork, and BIM 360 to automate repetitive tasks and enhance BIM workflows.</p> <p><strong>Information management:</strong><br> Oversee the management of the Common Data Environment (CDE) to ensure proper storage, sharing, and updating of project information.</p> <p><strong>Standards and compliance:</strong><br> Implement and enforce BIM Execution Plans (BEP) and project-specific protocols to ensure compliance with industry standards.</p> <p><strong>Collaboration:</strong><br> Facilitate regular coordination meetings, ensuring clear communication regarding changes, updates, and expectations to project teams.</p> <p><strong>Project delivery and performance:</strong><br> Ensure the timely and accurate delivery of BIM-related project milestones.<br> Track and report on BIM performance metrics, focusing on efficiency and quality.</p> <p><strong>Coordination of BIM models:</strong><br> Manage and integrate BIM models from various disciplines, utilizing tools like Navisworks or BIM 360 for resolution of conflicts and coordination.</p> <p><strong>Accountability outcomes:</strong><br> Optimize BIM workflows to improve team proficiency, ensuring a smooth process and timely project delivery.</p> <p><strong>Continuous improvement:</strong><br> Identify and implement opportunities to improve BIM processes and workflows to enhance efficiency and accuracy.</p> <p><strong>Communication and training:</strong><br> Ensure all team members understand and follow established BIM workflows and standards, providing necessary guidance and training.</p> <p><strong>Model coordination:</strong><br> Maintain the integrity and consistency of BIM models throughout the project lifecycle, ensuring they reflect the most accurate and updated information.</p> <p><strong>Standards implementation:</strong><br> Enforce compliance with the BIM Execution Plan (BEP), project protocols, and industry standards to ensure consistency and quality across all project stages.</p> <p><strong>Process optimization:</strong><br> Deliver high-quality, clash-free BIM models on time while optimizing workflows for improved team efficiency and model accuracy.</p> <p><strong>Clash detection and resolution:</strong><br> Perform clash detection and resolve conflicts between different systems or disciplines within the BIM models to ensure model integration is smooth and optimized.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.<br> To have a vision and a plan for the career path and how to achieve it.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety and environment:</strong><br> Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Diploma degree in Electrical Engineering or Electrical Institute.</p> <h4>Work experience</h4> <p>4 to 6 years.</p> <h4>Technical / functional competencies</h4> <p>Project coordination<br> Construction design</p></p><p></p>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <p>Has full awareness, manages, and supervises all tasks of his/her staff.</p> <ul> <li>Directs work assignments of non-supervisory personnel.</li> <li>Informs other operating departments of matters related to Butler operations.</li> <li>Ensures all communication is carried clearly amongst the team.</li> <li>Receives, records, and distributes various reports via the Opera system.</li> <li>Receives, records, and always transmits guest requests and preferences accurately to the team.</li> <li>Maintains and updates administrative data.</li> <li>Maintains key control and track sheet.</li> <li>Ensures that the pre-arrival preparation is under control and reports them to Assistant Head Butler / Head Butler.</li> <li>Ensures smooth handover of daily activities to next shift.</li> <li>Appraises appearance, discipline, and efficiency of all staff under direct supervision.</li> <li>Maintains working area and equipment in a proper state of cleanliness and repair.</li> <li>Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests.</li> <li>Handles guest complaints: delegates immediately and reports to Head Butler / Assistant Head Butler.</li> <li>Meticulously follows consumptions of guest supplies.</li> <li>Designates department trainer, proactively identifies training needs and schedules consistent trainings in multi-aspect that build Butlers’ confidence.</li> <li>Monitors performances and provides timely feedback for improvements.</li> <li>Intuitively anticipates through observation and interactions guests’ needs and wants and orchestrates special occasions and celebrations.</li> <li>Promptly answers any in-house guest calls, instant messages, and emails and communicates with respective departments in the resolution of guests’ requests.</li> <li>Performs related duties and special projects assigned.</li> <li>Ensures repeat guests are met and greeted by Butlers daily and profiles are updated.</li> <li>Ensures long-staying, special attention, occasion celebrating guests are taken care of exclusively by Butlers, paying particular attention to their needs and requests.</li> <li>Fully understands the responsibility of providing the promised service to be given, even if it means running a pantry for the needed period / crunch times.</li> <li>Fully understands that the Butler position and the whole department constantly renews and develops itself to make sure to keep up with the trends in hospitality industry.</li> <li>Has an awareness of all positions in the Butler service department including their job functions.</li> </ul> <h4>Qualifications</h4> <ul> <li>Previous customer related experience an asset</li> <li>Must possess outstanding guest service skills and sophisticated verbal and communication skills</li> <li>Computer literate in Microsoft Windows applications an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> <li>Ability to work well under pressure in a fast paced environment</li> <li>Ability to work cohesively with fellow colleagues as part of a team</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>2.1 Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.<br> 2.2 When necessary, clean the rooms or floor corridors.<br> 2.3 Clean all of the hotel windows.<br> 2.4 Clean the carpets and mop the floors.<br> 2.5 Clean and treat the marble surfaces.<br> 2.6 Wipe the walls and ceilings and carry and arrange furniture.<br> 2.7 Vacuum and dust the curtains.<br> 2.8 Clean the chairs and carpets.<br> 2.9 Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</p> <p>2.10 Carry material that the Housekeeping Department needs from the storage house or warehouse.<br> 2.11 Empty the garbage in the general areas.<br> 2.12 When necessary, make up rooms.<br> 2.13 Immediately hand over any lost and found items to the Housekeeping Office.<br> 2.14 Immediately report any suspicious persons or packages etc. to senior managers for security purposes.<br> 2.15 Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning.<br> 2.16 Responsible for cleaning and wiping all of the windows at the hotel.<br> 2.17 Is familiar with security and protection methods.<br> 2.18 Attend vocational training.<br> 2.19 Is clean, friendly, and hygienic.<br> 2.20 Perform all tasks assigned by seniors.<br> 2.21 Take part in the Emergency Response Teams.<br> 2.22 Responsible for reporting all breakdowns identified in his/her section to seniors.<br> 2.23 Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> 2.24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school diploma.<br> <strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.<br> <strong>Foreign language:</strong> Not expected.<br> <strong>Courses and training:</strong> Not expected.<br> <strong>Computer literacy:</strong> Not required.<br> <strong>Skills:</strong> Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p> <h4>Job description</h4> <p>We're looking for a dedicated and compassionate spa therapist to join our wellness team in 6th of October City, Egypt. In this role, you'll deliver exceptional spa experiences by providing high-quality massage, body, and facial treatments that promote relaxation, wellness, and skin health. You'll be the cornerstone of our guests' wellness journey, combining technical expertise with genuine care to create memorable and transformative experiences.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Deliver professional massage, body, and facial treatments using appropriate techniques tailored to individual client needs and preferences</li> <li>Conduct thorough client consultations to assess health conditions, skin types, and wellness goals, ensuring personalized treatment plans</li> <li>Maintain meticulous hygiene and sanitation standards throughout all treatment areas and equipment, adhering to health and safety regulations</li> <li>Create a welcoming and inclusive environment where clients feel comfortable, respected, and valued during their spa experience</li> <li>Stay current with industry trends, new treatment techniques, and product innovations through continuous professional development</li> <li>Recommend and upsell spa products and treatment packages based on client needs, demonstrating product knowledge and benefits</li> <li>Manage time efficiently to ensure all appointments run smoothly while maintaining the highest quality of service</li> <li>Document client information, treatment notes, and preferences accurately to support personalized future visits</li> <li>Collaborate with team members to ensure seamless operations and contribute to a supportive, positive workplace culture</li> <li>Communicate transparently with clients about treatment options, expected outcomes, and any contraindications or concerns</li> </ul> <h4>Qualifications</h4> <p><strong>Required:</strong></p> <ul> <li>Diploma or certificate in massage therapy, aesthetics, or cosmetology from a recognized institution</li> <li>Proven experience providing massage, body, and facial treatments in a professional spa or wellness setting</li> <li>Strong knowledge of various massage techniques, skincare principles, and wellness practices</li> <li>Excellent interpersonal and communication skills with the ability to build rapport with diverse clientele</li> <li>Physical stamina and manual dexterity to perform treatments effectively throughout the workday</li> <li>Commitment to maintaining professional boundaries and client confidentiality</li> <li>Ability to work flexible hours, including evenings and weekends as required by spa operations</li> <li>Proficiency in basic spa software or appointment management systems</li> </ul> <p><strong>Preferred:</strong></p> <ul> <li>First aid and CPR certification</li> <li>Additional certifications in specialized treatments (aromatherapy, hot stone therapy, reflexology, etc.)</li> <li>Experience with product knowledge and retail sales in a spa environment</li> <li>Demonstrated ability to customize treatments based on individual client feedback and preferences</li> <li>Knowledge of wellness trends and holistic health practices</li> <li>Experience working in a team-oriented spa or hospitality environment</li> <li>Strong organizational skills and attention to detail in maintaining treatment records</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p> <br> <h4>Job description</h4> <p>We are seeking a dedicated and vigilant life guard to join our team in 6th of October City, Egypt. As a life guard, you will play a critical role in ensuring the safety and well-being of our guests at our aquatic facilities. This position requires a proactive, detail-oriented professional who combines strong water safety expertise with exceptional customer service skills. You will be responsible for maintaining a secure environment, responding swiftly to emergencies, and providing reassurance to our guests through your professional presence and expertise.</p> <br> <ul> <li>Monitor pool and beach areas continuously to identify potential hazards and prevent drowning incidents</li> <li>Maintain current knowledge of first aid, CPR, and water rescue techniques; respond promptly and effectively to emergency situations</li> <li>Conduct regular safety inspections of aquatic facilities and ensure all safety signage is visible, accurate, and up-to-date</li> <li>Enforce facility rules and safety regulations in a professional and friendly manner to ensure guest compliance</li> <li>Perform water rescues and provide emergency medical assistance when necessary</li> <li>Maintain detailed incident reports and communicate hazardous situations to management in a timely and transparent manner</li> <li>Collaborate with team members and management to implement and maintain health, safety, and hygiene standards throughout the facility</li> <li>Assist guests with questions and concerns, providing exceptional customer service while maintaining focus on safety</li> <li>Demonstrate flexibility by supporting operations across different areas of the facility and assisting with assigned tasks as directed by management</li> <li>Stay organized and maintain equipment in proper working condition, including rescue tools and safety devices</li> </ul> <br> <h4>Qualifications</h4> <ul> <li><strong>Education:</strong> Vocational college diploma or equivalent qualification</li> <li><strong>Certifications:</strong> Current and valid professional life guard certification; current first aid and CPR certifications</li> <li><strong>Experience:</strong> Minimum 2 years of related work experience in a life guard or aquatic safety role</li> <li><strong>Language skills:</strong> Proficient in English and Arabic to communicate effectively with guests and team members</li> <li><strong>Swimming proficiency:</strong> Advanced swimming ability with demonstrated water rescue and survival skills</li> <li><strong>Physical capability:</strong> Excellent physical fitness, stamina, and ability to work extended shifts in outdoor and indoor environments</li> <li><strong>Technical skills:</strong> Proficiency in operating basic life guard equipment and safety devices; ability to use monitoring and communication tools</li> <li><strong>Core competencies:</strong> Strong attention to detail, situational awareness, decisive decision-making, and ability to remain calm under pressure</li> <li><strong>Knowledge:</strong> Comprehensive understanding of emergency response procedures, water safety protocols, and facility health and safety policies</li> <li><strong>Soft skills:</strong> Excellent interpersonal and communication abilities; collaborative mindset; empathetic approach to guest interactions; resilience and reliability</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p> <h4>The Role</h4> <p>Four Seasons Hotel Boston has unveiled Coterie, an intimate lounge overlooking the Boston Public Garden. The showcase bar will be the featured dining outlet for the Hotel’s discerning guests. An upbeat vibe, classic service and brasserie style menu will create lobby buzz from lunch until late evening.</p> <p>We are seeking bartenders who are dedicated to providing exceptional quality and service to our guests. Previous experience working in a fast-paced restaurant is preferred. As Coterie will be open for lunch and dinner, qualified candidates should be able to work a variety of shifts that will also include weekends and holidays.</p> <p><strong>Rate:</strong> $31.72 per hour</p> <h4>What to expect from your work experience</h4> <ul> <li>Free medical and dental insurance for you and your eligible dependents.</li> <li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li> <li>Experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li> <li>Complimentary meals at our employee cafeteria.</li> <li>401k participation with company matching program.</li> <li>Complimentary life insurance.</li> <li>Vacation and paid sick time off.</li> <li>And much more!</li> </ul> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p> <p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.<br>The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.<br> <br> Summary of Responsibilities<br> - Demonstrates effective, clear and professional written and oral communication.<br> - Working with Contact Centre environment in metric driven environment to serve Amazon Sellers and Vendor World Wide<br> - Support World Wide Sellers and Vendors in different languages using Amazon approved translation tools <br> - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues<br> - Builds Platform and business knowledge to better serve sellers<br> - Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.<br> - Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.<br> - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.<br> - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.<br> - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.<br> - Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.<br> <br>- 1+ years of customer service experience<br>- 1+ years of driving process improvements experience<br>- Experience with Microsoft Office products and applications<br>- Experience with Excel<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in English<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit <strong>https://careers.accor.com/</strong><br>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS"</strong></p><br><br>Job Description<br><br><p>We are seeking a talented and passionate Demi Chef de Partie - Pastry to join our culinary team in Cairo, Egypt. As a key member of our pastry department, you will contribute to creating exceptional desserts and pastries that delight our guests and uphold our reputation for culinary excellence.</p><br><ul><li>Prepare and produce high-quality pastry items, desserts, and baked goods following standardized recipes and guidelines</li><li>Demonstrate creativity in developing new pastry recipes and presentations while maintaining consistency in taste and quality</li><li>Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen</li><li>Ensure compliance with hygiene and safety standards at all times</li><li>Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items</li><li>Support and guide junior team members in pastry preparation techniques and culinary skills</li><li>Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies</li><li>Conduct regular quality checks on pastry products to uphold our standards of excellence</li><li>Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements</li></ul><br>Qualifications<br><br><ul><li>Minimum 1-2 years of experience in a similar position, preferably in a high-end hotel or restaurant</li><li>Extensive knowledge of pastry preparation, including breakfast pastries, desserts, breads, ice creams, sorbets, and decorative items</li><li>Strong presentation skills and meticulous attention to detail</li><li>Proficiency in food hygiene practices, HACCP, and ISO standards</li><li>Excellent organizational and time management skills</li><li>Ability to work efficiently under pressure in a fast-paced environment</li><li>Strong communication skills and proficiency in English</li><li>Collaborative team player with a customer-focused mindset</li><li>Flexibility to work different shifts as required</li><li>Food safety certification (preferred)</li></ul><br>Additional Information<br><br><p><strong>Hotel Overview:</strong>&nbsp;&nbsp;Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p><br><p><strong>Physical Aspects of Position (include but are not limited to):&nbsp;</strong></p><br><ul><li>Constant standing&nbsp;and walking throughout shift.</li><li>Frequent lifting and carrying up to 30 lbs.</li><li>Occasional kneeling, pushing, pulling, lifting.</li><li>Occasional ascending or descending ladders, stairs and ramps.</li></ul><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><br><br><p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p><br><br><br><p>Asian Restaurant Server&nbsp;at Four Seasons Hotel Cairo at The First Residence</p><br><br><br><p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Restaurant Server who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p><br><br><br><p><u><b>What You Bring</b></u></p><br><br><p>· Requires a working knowledge of division operations.</p><br><br><p>· Working knowledge is generally learned on-the-job.</p><br><br><p>· Requires ability to operate computer equipment and other [Department] systems.</p><br><br><p>· Requires reading, writing and oral proficiency in the English language.</p><br><br><p>· More than 1 year experience.</p><br><br><br><p><u><b>What We Offer:</b></u></p><br><br><p>· Competitive salary, wages, and a comprehensive benefits package</p><br><br><p>· Excellent training and development opportunities</p><br><br><p>· Complimentary dry cleaning for employee uniforms/ business attire.</p><br><br><p>· Complimentary employee meals</p><br><br><p>· Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</p><br><br><p>· Dental and medical/disability/life insurance</p><br><br><p>· Retirement pension plan</p><br><br><p>· Employee service awards</p><br><br><p>· Annual employee party/social and sports events</p><br><br><br><p><u><b>Schedule &amp; Hours</b></u></p><br><br><p>Full–time job with 44 working hours a week</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Medical Science Liaison (MSL) Director for the Plastics &amp; Regenerative Medicine team is a "player-coach" role responsible for providing leadership, strategic direction, and day-to-day operational management of a 6-person MSL team, while simultaneously maintaining an active field presence as the primary MSL for a small, dedicated territory (exact geography TBD). In the leadership capacity, this individual is accountable for ensuring the team is adequately staffed (according to local needs), trained (therapeutic and functional), and clear on the expectations of their role in the execution of the medical plans. They are accountable for ensuring MSL stakeholder engagement plans are robust, focus on understanding the stakeholder's scientific needs, and align to Brand strategy and medical objectives. They are also responsible for the execution of all MSL activities and ensuring MSLs' scientific engagements with external experts (EEs)/Health Care Professionals (HCPs) are of high scientific quality and appropriately coordinated with other in-field team members to ensure a seamless approach to best meet stakeholder needs.</p><br><p>In the player capacity, the MSL Director serves as the primary MSL for a designated territory, maintaining active engagement with Key Opinion Leaders (KOLs) and HCPs in that region to stay close to the science, customer needs, and evolving market dynamics within Plastics &amp; Regenerative Medicine. This dual mandate ensures that the Director leads by example and retains first-hand clinical insight that strengthens their ability to coach the broader team.</p><br><p>The MSL Director establishes a productive work environment by creating trust and respect within the 6-person MSL team; provides regular coaching and feedback to direct reports based on field observation, co-rides, and feedback from other in-field teams; and executes performance management activities including MSL professional growth and development plans. The Director also interfaces and aligns with other members of the Affiliate Medical team and must work collaboratively with numerous cross-functional stakeholders to ensure all in-field teams are working together to provide a coordinated approach to best execute strategies and plans.</p><br><p>Responsibilities</p><br><ul><li>Ensuring development and implementation of scientific interaction plans for the Plastics &amp; Regenerative Medicine therapeutic area for both on-market products and pipeline products in a timely manner. Provides field scientific support across the lifecycle of a product including both planning and execution by the MSL team and conducts ongoing analysis of clinical and market trends to develop key supporting strategies to meet business objectives.</li><li>Proactively participate in Brand Team Meetings ensuring the field medical voice is present to help with plans, communication, monitoring and reporting of MSL metrics and bringing MSL data points and observations into the discussion to help with development of insights for action plans. Ensure MSLs are fully utilizing technology (e.g., CRM, virtual engagement tools, P2P platforms) according to requirements and guidance provided.</li><li>Proactively analyzes business needs working in conjunction with the Infield team and the Brand Team (if applicable) to identify opportunities where MSL function enhances business results.</li><li>Manage performance of the 6-person MSL team to ensure activities are appropriately aligned to Brand and Medical strategies and plans, while ensuring compliance with all national, local guidelines, and company policies and procedures.</li><li>Provide expertise and feedback to coach MSLs in their most important activities (including engagement planning, ensuring that EE/HCP interactions are of high quality in scientific content and interaction approach (Challenger) and scientific storytelling, clinical study engagement activities, responding to medical information enquiries, capturing and reporting of data points and observations, coordination of activities with other in field teams). This includes setting of objectives and regular performance reviews.</li><li>Monitor the overall MSL team activities/workload and plan appropriately for resource needs-based product lifecycle and therapeutic area needs.</li><li>Maintains proactive and appropriate communication within the broader affiliate Medical Team and Brand Team for therapeutic area/product as it relates to MSL activities/outcomes that support the achievement of business objectives.</li><li>Conduct regular field co-rides and 1:1s with all direct reports, using an appropriate combination of direction, support, coaching, and constructive challenge to enable direct reports to fulfill their role requirements, achieve their goals, and continually develop. Field co-rides should include direct observation of scientific exchanges, OR-based interactions, and KOL engagement visits where relevant.</li><li>Ensure coordination between MSLs and other members of the in-field teams to ensure integration of medical activities with in- field plans.</li><li>Drive recruitment activities for new or replacement positions; ensure on-boarding and training of new MSLs within the therapeutic area team.</li><li>Ensure appropriate scientific support and training is provided to the internal stakeholders (i.e. sales training).</li><li>In-field team leaders regularly participate in team meetings and contributing to development of plans and monitoring of progress on such plans (mainly related to Field Medical role).</li><li>Highlighting FM value to the business by communicating MSL achievements and metrics with appropriate affiliate roles.</li><li>Drive field readiness across the team, ensuring MSLs have the scientific training, tools, and resources they need to excel in their roles, including management and maintenance of Operating Room (OR) certifications for team members. Proactively identify gaps and escalate to appropriate responsible parties to ensure rapid resolution. Oversee operational logistics including MSL tool management and vendor contracting as required.</li><li>Keeping up to date in therapeutic area, scientific narratives and main study data (at appropriate level) to ensure ability to coach MSL on scientific content of presentations.</li><li>Responsible for overall financial and administrative management for the MSL team, including timely review and approval of MSL expense reports to ensure compliance with company policy. Manages day-to-day administrative team duties and operational logistics to ensure smooth team functioning.</li><li>Serve as the primary MSL for a small, designated territory (exact geography TBD), maintaining active KOL and HCP engagement in that region to provide direct scientific value, stay current with evolving market dynamics, and model best-in-class field engagement practices for the broader team.</li></ul><p><strong><u>INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:</u></strong></p><br><ul><li>Affiliate medical personnel: Clinical Research Manager, Clinical Operations Manager, Medical Managers/Advisers; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel</li><li>Marketing and Sales (including district sales manager, and national sale managers) for assigned product and therapeutic area; Market access teams; Affiliate Brand teams, and Customer Excellence.</li><li>Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.</li><li>Local Medical Information; Pharmacovigilance.</li><li>Library Information Resources.</li><li>Regionally and HQ based Therapeutic Area medical affairs teams.</li><li>Area/Regional commercial Staff / Brand Team members</li><li>Area Medical Affairs teams</li><li>Project/Medical Directors and Clinical Teams within Pharmaceutical Development and Global Medical Affairs.</li><li>Healthcare personnel (including physicians, nurses, pharmacists).</li><li>Participating Research Investigators; thought leaders/external experts.</li><li>Institutions and Scientific or Medical Societies.</li><li>Hospitals, other healthcare providers, payers and Local Regulatory Authorities.</li></ul><p><strong><u>AUTHORITY AND REPORTING LINES:</u></strong></p><br><ul><li>This position reports into the TA Lead.&nbsp;</li></ul><p><strong><u>LOCATION:</u></strong></p><br><ul><li>The MSL Director is field based.</li></ul><br>Qualifications<br><br><ul><li>Advanced degree in health sciences or clinical discipline required. Preferred: Doctorate level degree (i.e. Pharm D, MD/DO, PhD).</li><li>Solid knowledge of the pharmaceutical environment and the role of Medical Affairs in contributing to the medical and scientific objectives.</li><li>A minimum of 5 years clinical, scientific/research, or pharma industry related experience or equivalent with at least 2 of those years as an MSL.</li><li>Prior line management experience of a field-based MSL team strongly preferred; experience as a player-coach or working manager is a distinct advantage.</li><li>Excellent written and spoken communication and presentation skills (local language and English preferred).</li><li>Proven success in managing multiple projects simultaneously.</li><li>Proven ability to work collaboratively cross functionally.</li><li>Experience managing and resolving challenging personnel issues.</li><li>Ability to travel regularly (approximately 50–60%) to support both direct territory KOL engagement and team co-rides/coaching activities across the 6-person MSL team's geography.</li></ul><p>Experience with OR/surgical suite environments and familiarity with credentialing and OR certification processes strongly preferred, given the Plastics &amp; Regenerative Medicine therapeutic focus.</p><br><p>Demonstrated ability to manage operational and administrative responsibilities (e.g., expense approvals, vendor contracting, tool and resource management) alongside active field engagement duties.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The Customer Service Supervisor is responsible for overseeing station-level customer service and ticketing operations in alignment with the Customer Service Manager and Customer Service Lead. The role ensures consistent, compliant, and customer-focused delivery of frontline services while supporting revenue generation, operational discipline, cash control standards, and a safe, positive passenger experience.</p><br><br><p>This position supervises daily counter and passenger service activities, enforces operational procedures, safeguards cash integrity, and monitors KPIs to ensure effective station operations.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Team Leadership &amp; Supervision</b></p><br><br><p>•Lead, supervise, and motivate a team of Sr Customer Service Agents and Customer Service Agents.</p><br><br><p>•Allocate staff effectively to operational positions (Ticket Office, TVM, gates) to maintain smooth station operations.</p><br><br><p>•Monitor staff performance, provide feedback, and implement corrective measures as needed.</p><br><br><p>•Mentor and support new hires to ensure knowledge transfer and consistent service delivery.</p><br><br><p>•Conduct team briefings and shift handovers to communicate priorities, operational updates, and performance expectations.</p><br><br><p>•Monitor resolution of complex or escalated customer complaints, intervening as necessary and providing feedback to the Customer Service Lead.</p><br><br><p>•Ensure People of Determination (POD) and vulnerable passengers receive appropriate assistance.</p><br><br><p>•Monitor daily, weekly, and monthly KPIs for assigned customer service teams.</p><br><br><p>•Escalate persistent underperformance to the Customer Service Lead.</p><br><br><p><b>Sales Operations &amp; Revenue Assurance</b></p><br><br><p>•Monitor cash handling and fines procedures; ensure compliance with company policies.</p><br><br><p>•Review and verify custody and revenue across all stations in the designated zone.</p><br><br><p>•Ensure daily cash deliveries are completed on time, with accurate documentation.</p><br><br><p>•Support digital cash handling initiatives (POS machines) to reduce cash risks and avoid coin shortages; coordinate with the Customer Service Lead in case of emergency shortages.</p><br><br><p>•Coordinate with the revenue team to ensure availability of tickets, coins, cards, and receipts.</p><br><br><p>•Ensure proper cash management at all sales points, including float management, secure storage, reconciliation, and variance reporting.</p><br><br><p>•Monitor the operation of ticketing, subscription management, and end-of-shift cash reconciliations.</p><br><br><p><b>Ticket Vending Machine (TVM) Operations &amp; Support</b></p><br><br><p>•Supervise Sr Customer Service Agents in assisting passengers with TVM usage to minimize queues.</p><br><br><p>•Ensure initial and end-of-shift TVM checks are conducted to maintain operational readiness.</p><br><br><p>•Oversee basic troubleshooting, including ticket/card shortages, ticket roll replacement, clearing jams, and approved system resets.</p><br><br><p>•Monitor recurring TVM failures or technical issues and escalate critical matters to station management or technical teams.</p><br><br><p>•Ensure compliance with TVM cash collection and reconciliation procedures; verify documentation of issues and interventions.</p><br><br><p>•Communicate operational updates regarding TVM downtime or reduced functionality to management and guide agents on passenger communication.</p><br><br><p>•Train and mentor agents in proper TVM operation, troubleshooting, and customer guidance.</p><br><br><p>•Take responsibility for escalated TVM issues unresolved by agents.</p><br><br><p><b>Queue &amp; Crowd Management</b></p><br><br><p>•Supervise staff in organizing customer queues during peak hours, high-traffic periods, and special events.</p><br><br><p>•Monitor passenger flow at ticket offices, gates, concourses, and access points to ensure safe and orderly movement.</p><br><br><p>•Identify and intervene in situations that could lead to congestion, delays, or safety risks.</p><br><br><p>•Act as the point of escalation for crowd-related challenges.</p><br><br><p>•Ensure agents communicate queue procedures, waiting times, and service updates effectively.</p><br><br><p>•Provide coaching and training to agents on queue management, crowd control, and passenger communication best practices.</p><br><br><p><b>Administrative &amp; Record-Keeping</b></p><br><br><p>•Supervise Sr Customer Service Agents in processing customer requests, applications, and service forms accurately and efficiently.</p><br><br><p>•Oversee maintenance of logs for customer interactions, transactions, complaints, and service issues.</p><br><br><p>•Review and approve operational updates, pass-on notes, and shift reports to ensure smooth handovers.</p><br><br><p>•Conduct periodic audits of administrative records to verify accuracy and adherence to company policies.</p><br><br><p>•Ensure compliance with attendance policies, uniform standards, and professional appearance.</p><br><br><p>•Identify opportunities for improving administrative processes to enhance efficiency and service quality.</p><br><br><p><b>Internal Coordination &amp; Operational Support</b></p><br><br><p>•Supervise staff in supporting the Station Master Office for non-safety-critical administrative tasks.</p><br><br><p>•Ensure proper recording and communication of shift instructions for smooth handovers.</p><br><br><p>•Ensure timely reporting of operational deficiencies, emergencies, or incidents through the proper chain of command.</p><br><br><p>•Verify fingerprint attendance records against actual attendance.</p><br><br><p>•Provide coaching on operational procedures, record-keeping, and internal coordination protocols.</p><br><br><p><b>Passenger Experience &amp; Customer Relations</b></p><br><br><p>•Investigate and resolve mid-to-high-level customer complaints professionally and promptly.</p><br><br><p>•Support complex case handling and escalate critical issues to the Customer Service Manager as needed.</p><br><br><p>•Maintain accurate complaint records and follow-up actions.</p><br><br><p>•Support implementation of corrective action plans.</p><br><br><p>•Ensure staff consistently apply RDMC’s customer service standards.</p><br><br><p>•Assist with onboarding and training of new customer service staff.</p><br><br><p>•Support coordination during service disruptions or special events.</p><br><br><p><b>Safety Responsibilites</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as</p><br><br><p>•required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in Business Administration, Commerce, Transport Management, or a related field.</p><br><br><p>•Additional certification in Customer Experience, Service Excellence, or Operations Management is preferred.</p><br><br><p>•Fluent in Arabic and English (written and spoken); knowledge of French is an advantage.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Strong understanding of customer service operations in high-volume transport environments (railway/metro preferred).</p><br><br><p>•Knowledge of ticketing systems, cash-handling procedures, and fraud-prevention practices.</p><br><br><p>•Familiarity with KPI management, performance dashboards, and data-driven decision-making.</p><br><br><p>•Solid knowledge of coaching methodologies, competency frameworks, and adult-learning principles.</p><br><br><p>•Understanding of passenger-flow management and station operational dynamics.</p><br><br><p>•Awareness of safety standards and regulatory requirements related to frontline operations.</p><br><br><p>•Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of CRM or ticketing platforms is a plus.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of progressively responsible experience in customer service or transport operations.</p><br><br><p>•Minimum 2–3 years of supervisory or managerial experience leading frontline teams.</p><br><br><p>•Proven experience managing ticketing operations, cash-handling controls, and revenue-related compliance.</p><br><br><p>•Experience in staff evaluation, coaching, disciplinary processes, and performance improvement programs.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Customer-Centric Mindset: Consistently prioritizes passenger needs and delivers a positive, professional customer experience across all interactions.</p><br><br><p>•Leadership &amp; Accountability: Demonstrates strong team leadership by motivating staff, providing constructive feedback, and taking responsibility for team performance and operational outcomes.</p><br><br><p>•Integrity &amp; Compliance: Upholds company policies, procedures, and ethical standards, ensuring accurate reporting, cash handling, and adherence to safety regulations.</p><br><br><p>•Problem-Solving &amp; Decision-Making: Proactively identifies operational issues, evaluates options, and implements timely, effective solutions, particularly in high-pressure or escalated situations.</p><br><br><p>•Collaboration &amp; Communication: Effectively communicates with team members, peers, and management; fosters cooperation across departments and ensures smooth internal coordination.</p><br><br><p>•Continuous Improvement: Actively seeks opportunities to optimize processes, enhance service delivery, and implement best practices.</p><br><br><p>•Adaptability &amp; Resilience: Maintains composure, focus, and effectiveness in dynamic, high-volume, and potentially disruptive operational environments.</p><br><br><p>•Safety &amp; Risk Awareness: Models and enforces safety, security, and environmental standards, encouraging a proactive safety culture among the team.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span><span>Requisition ID</span></span> <span><span>36948</span></span> <br> <span><span>Office Country</span></span> <span><span>Egypt</span></span> <br> <span><span>Office City</span></span> <span><span>Cairo</span></span> <br> <span><span>Division</span></span> <span><span>Risk Management&nbsp;&nbsp;</span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular&nbsp;</span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>11/08/2026&nbsp;</span></span> <br> </span><p><span><strong>Purpose of Job</strong></span></p><br> <p><span>Independently analyse and appraise risks of EBRD’s new and existing portfolio of debt transactions in the corporate sectors; identify required due diligence, recommend appropriate risk mitigation measures and transaction structures, including security, covenants, and pricing. Advise bankers and the Bank’s Committees to ensure that banking projects comply with the Bank’s sound banking mandate. The Corporate Finance Senior Risk Manager reviews portfolio projects, assigns credit ratings and communicates trends in the portfolio and lessons learned to management and peers for their broader strategic decision-making and bottom-up stress-testing. The Corporate Finance Senior Risk Manager&nbsp; is responsible to lead and coach associate risk officers, analysts and junior bankers rotating through Corporate and Project Finance Credit Risk Management Team. The Corporate Finance Senior Risk Manager may be required to deputise in the absence of the Head, Corporate Credit Risk Management Team.</span></p><br> <p><span><strong>Background</strong></span></p><br> <p><span>Risk Management is the Bank’s second line of defence, which is responsible for the independent identification, reporting and mitigation of risks. Corporate Finance Senior Risk Manager provides advice and presents recommendations to the Operations Committee, Small Business Investment Committee (SBIC)/ approves projects together with the Banking department under Delegated Authority, addressing credit concerns, remuneration, and seeks to minimise losses.</span></p><br> <p><span><strong>Accountabilities &amp; Responsibilities</strong></span></p><br> <ul> <li><span>Establish an independent and unbiased view on projects proposed to the Operations Committee / SBIC / under Delegated Authority and make clear recommendations, or approvals, on each proposal.&nbsp;</span></li> <li><span>Analyse the key risks of each proposal and advise on risk mitigation measures, structures, tenor, security, covenants and condition precedents, to the project teams via credit notes. Be versed in climate risk issues that have an effect on new and existing operations, including risk mitigation and reputational issues. Appraise the validity and reliability of key assumptions of each proposal, including via involvement in the commissioning and review of independent due diligence and travel.</span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Take responsibility for the credit risk of designated own portfolio.</span></li> <li><span>Ensure projects comply with any relevant risk guidelines, prudential limits set by the Bank, and that appropriate ratings are assigned for probability of default and loss given default. Have the ownership of Risk data in the area of responsibility.</span></li> <li><span>Exercise independent delegated authority, if granted, regarding portfolio actions (including certain waivers and amendments), and recommendations to senior management on matters requiring higher level approval (including transfers to corporate recovery, provisions and more significant restructuring, etc.).&nbsp; </span></li> <li><span><span>Lead proactive and regular monitoring of the assigned portfolio counterparties</span><span>arranged in sector clusters and countries </span><span>and market developments.&nbsp; </span><span>Actively and constructively engage with Banking and other relevant staff to </span><span>ensure adequacy of front-line monitoring, coach Banking representatives when appropriate (including </span><span>rotation in Corporate &amp; Project Finance Credit Risk Management). </span></span></li> <li><span>In liaison with other Risk Management teams lead sector portfolio reviews and provide input to portfolio stress-tests.&nbsp; Collaborate with other members of staff; especially in the Banking Department, Finance, the Office of the General Counsel, Impact and colleagues in the Resident Office to ensure effective cross-departmental and business functioning.</span></li> <li><span>Participate in various executive Bank committees - including the Operations Committee, SBIC, RiskCom etc.</span></li> <li><span>Participate and contribute positively to various initiatives within Risk Management or bank-wide.&nbsp;</span></li> <li><span>Be an agent of credit culture dissemination, including managing and mentoring of bankers on rotation.</span></li> </ul> <p><span><strong>Knowledge, Skills, Experience &amp; Qualifications</strong></span></p><br> <ul> <li><span>Relevant experience in the corporate sectors with demonstrated deal experience across various sectors.</span></li> <li><span>Influencing skills in overseeing the Banking team’s structuring of the transaction and articulation of any different views. </span></li> <li><span>Experience of structuring high yield loans and other financial instruments, in both corporate and project finance.&nbsp; </span></li> <li><span>May act as the risk expert for one or more corporate sectors and provide operational guidelines to the Banking teams and provide input into project selection and prioritisation.&nbsp; </span></li> <li><span>Proven skills and track record in autonomous decision-making capacity at a senior level in credit risk in high-risk environments.&nbsp;&nbsp; </span></li> <li><span>Deliver clear authoritative conclusions in the context of large volumes and tight timescales. Proven skills and track record in decision-making capacity in credit risk in high-risk environments.</span></li> <li><span>Strong written and spoken communication skills in English and good Excel knowledge.</span></li> <li><span>Advanced degree in finance, business, economics or equivalent on the job training.</span></li> <li><span>Demonstrate developing people management skills for junior staff under their coaching/ mentoring responsibility.</span></li> <li><span>Relevant banking and/or risk management experience is essential. </span></li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD&nbsp;</strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.&nbsp;&nbsp;</span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.&nbsp;</span></span></p><br> <p><span><span>The EBRD environment provides you with:&nbsp;</span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.&nbsp;</span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.&nbsp;</span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do.&nbsp;</span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.&nbsp;</span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does.&nbsp; As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.&nbsp;&nbsp;&nbsp;</span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).&nbsp;</span></span></p><br> </div>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>At Deloitte, you will be empowered to make a real impact. You will be working on diverse and exciting projects, collaborating with experts across various fields to deliver innovative solutions. Your role will involve:</p> <ul> <li><strong>Cyber strategy development:</strong> Support the design and execution of cybersecurity strategies, operating models, and governance frameworks tailored to client needs and aligned with industry standards.</li> <li><strong>Client advisory & engagement:</strong> Participate in client workshops and strategic discussions to assess current-state maturity, identify transformation opportunities, and provide actionable recommendations.</li> <li><strong>Presentation & proposal development:</strong> Prepare compelling presentations and proposals that clearly articulate cybersecurity transformation strategies and value propositions.</li> <li><strong>Research and benchmarking:</strong> Conduct research and market analysis to stay ahead of emerging cyber risks, technologies, regulatory trends, and best practices that inform strategy design.</li> <li><strong>Content development and ideation:</strong> Create strategic materials including transformation roadmaps, executive reports, awareness content, and training assets that address specific client challenges.</li> <li><strong>Team collaboration:</strong> Work closely with team members and cross-functional stakeholders to deliver integrated solutions and contribute to the growth of Deloitte’s Cyber Strategy & Transformation practice.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>You excel at taking initiative and contributing positively to team efforts. You are a great listener and can help grow our business while maintaining high standards, integrity, and culture. We value teamwork and will provide you with the support needed to succeed. You are proactive, motivated, and ready to tackle challenges while collaborating effectively with your colleagues.</p> <h4>Essentials</h4> <ul> <li>Solid understanding of cybersecurity concepts, risks, and emerging threats, with the ability to stay current on industry trends and standards (e.g., ISO 27001, NIST CSF).</li> <li>Familiarity with risk assessment methodologies, cyber maturity models, and frameworks (e.g., SCyWF, SFIA, NICE).</li> <li>Proven experience delivering cybersecurity strategies, operating models, governance frameworks, and transformation roadmaps. Background in policy design and cyber awareness programs is a plus.</li> <li>Ability to assess current cyber postures, identify gaps, and define actionable improvement plans.</li> <li>Evaluate evolving threats and inform strategic direction through landscape analysis and research.</li> <li>Skilled at conducting market research and integrating global leading practices into client solutions.</li> <li>Able to interpret KRIs/KPIs and measure cybersecurity maturity and initiative performance.</li> </ul> <h4>Other desirables</h4> <ul> <li>Bachelor's degree in cybersecurity, information technology, computer science, or a related field.</li> <li>Minimum of 7 years of experience in cyber security and risk assessment.</li> <li>English proficiency is a must.</li> <li>Experience in a consulting or advisory role with cybersecurity background.</li> <li>Experience in a project management role, managing resources, following up on project due dates, reporting, and escalating risks to management.</li> <li>Leadership skills with the ability to assign tasks and manage junior team members, lead client sessions, and present recommendations.</li> <li>Willingness to explore new ideas and approaches to drive client success, with flexibility for travel and working hours.</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

Job Description<br><br>Your Role<br><br>The purpose of this job is to support development and implementation of tax policy and strategy and be responsible for ensuring tax compliance of direct tax, indirect tax, transfer pricing and international tax obligations for all legal entities in Egypt.<br><br>A Typical Day<br><br> Plan, facilitate and manage the preparation and review of company all types of taxes, be responsible for the accurate, timely filing of all tax forms for all legal entities in Egypt; maintains tax records as well as returns, reports and other related materials. Ensure all monthly/ quarterly/ annually tax reporting and tax provisions are submitted on time accurately. Maintain effective control procedures over all aspects of the tax process.; find and implement opportunities for process improvement in company tax procedures. Act as tax business partner to the commercial teams in relation to tax advisory, planning and governance, to develop and implement strategic tax planning for the company. Work closely with larger finance team to secure company’s position. Supervise and manage all types of tax audits with external or internal parties and communicate with tax authority to defend the tax position and ensuring smooth tax audit process. Monitor legislative and regulatory tax law developments, communicate its impact on our business and financial statements, and work to create strategies to capitalize on changes to taxation legislation. Optimise capital and legal structure for the group operations in Egypt. Coordinate and prepare transfer pricing documentations for the legal entities to ensure compliance of transfer pricing regulations. Responsible for tax advisory and international tax matters, including but not limited to withholding taxes, treaty applications and etc. Develop the tax organization in Egypt, organize training and learning with finance and non-finance team.<br><br>Who You Are<br><br>Bachelor’s degree in accounting, Finance, or other related majors. CPA/Masters/related degree in taxation is preferred. 10+ year of relevant experience with extensive corporate tax knowledge in Multinational company and/or accounting firm. Excellent technical tax knowledge in tax code, compliance and procedures for corporations, direct experience with a variety of tax operations and ability to drive process improvements. Collaborator with excellent interpersonal communication skills to work with people across functions and culture. Strong ability to utilize project management and accounting best practices to organize and prioritize tasks and the tasks of other tax team members. Initiative-taker with strong leadership and influencing skills to engage and develop tax team. Strong accounting, analytical, and research skills. Fluent written and spoken English communications skills to communicate with regional and global team within the group. Strong computer skills with drive for using technology as an enabler. Proficiency in Microsoft applications viz. Word, Outlook, Excel, Power Point, etc. Knowledge of Oracle and/or SAP would be an added advantage.<br><br>Core Competencies<br><br>Be a forward-thinker with impressive understanding of business needs and an outcome-focused approach. Both reactive and initiative-taking, works efficiently and flexibly to deliver results. With an eye for detail and the ability to interpret complex data and translate this into meaningful, useful information that leads to informed decision-making. Builds trust, good working relationships both inside and outside the organization and communicate effectively with them for the organization’s advantage. Reacts positively to new unknown or ambiguous situations and adapts accordingly and change priorities with ease.

About noon Noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. Noon's fastest hyper-local delivery platform, Noon Minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.<br>Noon’s mission: Ring every doorbell, everyday. <br>We at noon are looking for a talented Category Manager to be a significant member of the Commercial Team, serving multiple platforms across noon Group, with a strong bias for action and keen work ethic to exceed our already ambitious growth targets.<br>What you'll do: ● Support the development of the overall category roadmap and vision, and directly take responsibility for achieving revenue and gross margin targets for relevant categories across multiple platforms at noon● Define the optimal assortment, plan stock responsibly, drive pricing decisions for P&L efficiencies while maintaining competitiveness, sourcing new brand partnerships and executing product launches● Collaborate with vendors in your category to source marketing investments and ensure campaigns are executed to the highest standards, while working closely with the Ads team.● Ensure customer experience is always at the forefront of all category decisions through a compelling assortment that is carefully curated to serve all relevant customer types, thoughtful in-app merchandising and best-in-class product content● Implement the perfect consumer journeys through our host of channels by combining adeep understanding of the category and our customer base● Develop long-standing relationships with distributors and brands to identify and address any gaps, increase consumer engagement through innovative campaigns, and drive adoption of noon’s full suite of in-app and out of app tools● Work seamlessly on cross-functional obligations (including, but not limited to, in-stock, operations, customer service, growth and legal teams) to continuously improve the platform and experience, utilizing data insights to identify priority tasks● Stay up-to-date with regional competitors and global business trends, reviewing critical information as it becomes available and innovating the product offering● Help develop the next wave of talent by sharing learnings and training junior team members to become future category leaders.<br>What you’ll need: ● Bachelor’s degree in Business Management or a similar field● You will have at least 5 years of successful sales & business development experience, preferably in e-commerce, or offline retail with P&L management● Strong bias for action & resourcefulness is paramount - we are growing at a rapid pace and you will be expected to meet ambitious targets within a highly competitive environment● Advanced comprehension of Excel/Google Sheets with a strong appreciation for data analytics is key● Experience working on cross-functional projects and delivering outstanding results in previous roles<br>Who will excel? ● We’re looking for people with high standards, who understand that hard work matters.● You need to be relentlessly resourceful and operate with a deep bias for action.● We need people with the courage to be fiercely original.

About Minapharm:Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA.<br>Our Values:· Diversity & Respect· Integrity & Accountability· Collaboration· Leadership & Empowerment· Innovation & Continuous Learning<br>Job Summary:Responsible for analysis of raw materials, intermediates and finished products in strict timescales in order to support the business requirements. Supports the new formulations/finished products stability program. Responsible for executing all activities related to R&D analysis lab.<br><br>Duties:1. Creating and executing method development and method validation test protocols for finished products and generating the appropriate analytical methods.2. Creating and following up maintenance plan for all instruments in R&D analysis lab.3. Securing & following up availability of all analytical resources (Columns, reference standards, reagents, solvents …..etc).4. Sampling and testing of raw materials, intermediates and finished products using current pharmacopoeias, any associated ‘wet’ chemistry and instrumental techniques (HPLC, IR, UV), as appropriate.5. Preparing R&D reports, including analytical reports (for raw materials and finished products), Certificates of Analysis (CoA) (for finished products) and stability reports.6. Stability testing of products for new formulations and ongoing stability trials, using physical (p H, viscosity) and instrumental (HPLC, UV) techniques, as appropriate.7. Writing/reviewing Standard Operating Procedures (SOPs).8. Supervise, develop and train R&D analysts.9. Ensuring good relations and communications with all members of the team and responding politely and in a timely fashion.10. Observing and complying with Good Manufacturing Practice (GMP) and Good Laboratory Practice (GLP).11. Observing and complying with company Health and Safety Policies.12. Observing and complying with company Standard Operating Procedures (SOPs).13. Undertaking any other duties, either for this department or any other department within the business, which may be requested by the Line Manager, for which training and/or an explanation has been provided and understood.<br>Job Requirements:Experience: 6 - 9 years of Experience. Education: Bachelor’s degree in Pharmaceutical Science. Training: . Analytical method validation.. Development of analytical methods.<br>Knowledge:Highly proficient in the use of key analytical equipment (HPLC, GC, IR, UV) and the testing of finished products.

About ISchool<br><br>i School is a leading EdTech company dedicated to empowering students with future-ready technology skills. We are looking for a highly analytical and data-driven Senior Operations Specialist who is passionate about transforming operational data into actionable insights. This role is ideal for someone who enjoys working with reports, dashboards, KPIs, process optimization, and workflow automation to drive operational excellence.<br><br>Job Summary<br><br>The Senior Operations Specialist is responsible for monitoring operational performance, analyzing large volumes of operational data, ensuring compliance with standard operating procedures (SOPs), and driving continuous improvement across business operations. The ideal candidate has a strong data-driven mindset, enjoys working with reports and dashboards, and proactively identifies opportunities to automate repetitive processes, optimize workflows, and improve operational efficiency through data and technology.<br><br>Key Responsibilities<br><br> Monitor daily operational performance and ensure the smooth execution of business operations Analyze operational data, KPIs, and performance metrics to identify trends, inefficiencies, and opportunities for improvement Build, maintain, and automate operational reports, dashboards, and recurring performance reports Develop actionable insights and present recommendations to support data-driven decision-making Design and implement workflow automation solutions to improve operational efficiency and reduce manual work Monitor compliance with company policies, operational standards, and SOPs while identifying areas for process optimization Collaborate with cross-functional teams to improve operational processes and enhance service delivery Investigate operational issues, perform root cause analysis, and implement corrective and preventive actions Ensure data accuracy, consistency, and integrity across operational systems and reports Support the implementation of new operational initiatives, systems, automation tools, and process improvements Assist in onboarding and training team members on operational processes, reporting standards, and best practices Maintain comprehensive operational documentation, reports, and process updates Perform additional operational duties as assigned to support business objectives<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Data Analytics, Information Systems, or a related field3-5 years of experience in Operations, Business Operations, Process Improvement, or a similar analytical role Previous experience in Education Operations, EdTech, or Tech Operations is highly preferred Strong analytical thinking with a data-driven mindset and excellent problem-solving skills Advanced proficiency in Microsoft Excel (Pivot Tables, Power Query, advanced formulas) and Google Sheets Strong experience with Google Apps Script and workflow automation Experience with workflow automation platforms such as Make, Zapier, Microsoft Power Automate, n8n, or similar tools is a strong advantage Experience working with automation, process optimization, and operational workflows Experience working with CRM systems and operational management platforms Experience with Big Data, large datasets, or data-driven operational environments is a strong advantage Experience creating dashboards and reports using Power BI, Looker Studio, Tableau, or similar Business Intelligence tools is highly preferred Familiarity with SQL or database querying is a plus Excellent organizational, communication, and stakeholder management skills Ability to manage multiple priorities in a fast-paced environment Fluent in English, both written and spoken<br><br>Benefits<br><br> Competitive Salary Performance-Based Incentives & Bonuses Medical Insurance Learning & Development Opportunities Career Growth in a fast-paced EdTech environment

Dsquares is a leading provider of loyalty programs in the region, dedicated to crafting exceptional solutions that deepen the connection between brands and their customers. We leverage technology and innovative strategies to transform customer engagement into lasting loyalty.<br><br>Our team is passionate, innovative, and collaborative, always striving for excellence. We seek professionals who can share our vision and contribute to creating unparalleled customer experiences. Join us in shaping the future of customer loyalty.<br><br>About The Role:<br><br>As a Senior Backend Engineer at Dsquares, you will play a crucial role in the design and development of our backend systems that power our loyalty platforms. You will collaborate with cross-functional teams to create high-performance, scalable, and secure services and APIs, ensuring that our solutions meet the needs of our clients and end users.<br><br>Duties & Responsibilities:<br><br>Plan, design, develop, debug, implement and support web-based software applications and services Modify existing software to add new features, fix issues, or improve performance/security Comply with project coding standards and industry best practices Work on a shared codebase, in a team environment, cooperating with co-located and remote team members Improve software quality by conducting systems analysis and recommending changes in policies and procedures Produce detailed software design and specifications Participate in planning for software development sprints, and ensure tasks are completed according to the planned delivery dates Represent the team in collaborations with partners and clients as needed<br><br>Requirements<br><br>Required Skills & Abilities:<br><br>Technical Skills: C#, RESTful API, MS SQL Server, JS, Angular js, Agile (Scrum),Design patterns, object-oriented analysis & design, SOLID principles, TDD, unit Testing, Integration testing, Swagger/Post Man, Node JS, Git, Jira, Log4Net Good understanding of software engineering and design concepts Good problem solving and research skills Good understanding of the full web stack Good knowledge of algorithms and data structures Good understanding of structured database design concepts and practices Good understanding of HTML/JS/CSS concepts Good debugging and tracing Comfortable to work in a fast-paced environment Self-motivated and driven to improve<br><br>Education & Experience:<br><br>Bachelor's degree in Computer Science, Software Engineering, or a related field3 - 5 years of experience in a senior backend engineer role is a must Experience in using MS SQL server and advanced features Experience in working with git code versioning & branching techniques Experience in web application optimization techniques Experience in RESTful API development Experience in software solution and architecture design is a plus Experience in building microservices is a plusExperience in .net Core is a plus Experience in building on top of Azure stack is a plus Experience in code refactoring is a plus<br><br>Benefits<br><br> Financial Growth: Reap the rewards of your hard work with competitive compensation packages Work-Life Balance: Achieve optimal well-being with our hybrid work environment, and regular team-building events Continuous Development: Expand your horizons through our commitment to learning and development opportunities. Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for dynamic and experienced AV &amp; BMS Design Engineer to support ongoing design development of several luxury projects worldwide focusing on boutique hospitality assets.<br> This role requires a creative and technical professional who can deliver efficient and innovative engineering solutions while maintaining the aesthetic and functional standards expected in luxury developments.<br> In this role, you will be responsible for design development of luxury villas and boutique hotels engineering systems.<br> You should be able to work independently throughout the day, coordinate with the team when needed, and deliver intermediate results weekly.<br> You will report to a MEP design manager, but collaborate with the entire design team, including but not limited to architects, interior designers, structural engineers, the FF&amp;E procurement team, and client representatives.<br> To succeed in this role, you should have excellent communication and presentation skills, be punctual, detail-oriented, self-organized, and motivated to deliver quality results.<br> Responsabilities Design AV&amp;BMS engineering systems for luxury villas and boutique hotels, ensuring compliance with local building codes, industry standards and client requirements.<br> Collaborate closely with architects, interior designers, and other engineers to integrate systems seamlessly into the overall project Proactively participate in spatial coordination with architectural and structural model, research efficient methodologies, equipment, systems to secure the initial design intent and high-end user experience Timely resolve technical issues and challenges during the design phase Lead the development of detailed drawings, technical documentation, and system specifications using CAD tools, with the support of BIM modelers Perform market research for most updated features and equipment.<br> Oversee equipment selection, ensuring it aligns with project requirements and sustainability goals Provide input during value engineering discussions to achieve the best balance between cost, quality, and performance Supervise the design development, review and approve deliverables of third party designers, consultants, surveyors Stay updated on the latest technologies, trends, and regulations related to AV &amp; BMS systems in the luxury and hospitality sectors Global project exposure — contribute to luxury hospitality developments across Europe, Africa, and Latin America.<br> A truly international team — collaborate across cultures, disciplines, and time zones with people bringing diverse perspectives and expertise.<br> High ownership environment — we value initiative, independent thinking, and people who take responsibility for meaningful work.<br> Growth opportunities — as we scale, we create new roles internally and support team members in expanding their scope and responsibilities.<br> Flexible collaboration formats — depending on the role, we offer fully remote, hybrid, and on-site opportunities designed to support effective collaboration and individual productivity.<br> Work on projects from concept to realization — contribute across the full architectural and engineering journey, from early design through execution.<br> Cross-disciplinary collaboration — engage directly with interiors, architecture, landscape, construction, and operations teams from the earliest project stages.<br> Utopia does not provide visa sponsorship for this position.<br> Degree in Electrical or Building Engineering with a concentration in AV &amp; BMS systems 4 to 10 years of experience in design consultancy or general contractor Experience working on low-rise residential and hospitality projects - private homes and villas, hotels and resorts Excellent communication and presentation skills Proficiency in AutoCAD Professional level of English, both written and verbal</span> </div>