وظائف أخصائي توظيف في مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><p>The Experience Manager is a strategic leadership role within the Experience Management Office (XMO) , responsible for driving continuous improvement of the end-to-end employee digital experience. The role ensures that IT services are aligned with user expectations and business objectives through data-driven insights, user feedback, innovation, and service excellence initiatives.</p><p><strong>Key Responsibilities</strong></p><p>1. Experience Strategy &amp; Governance</p><ul><li>Define, implement, and continuously evolve the Experience Management strategy in alignment with organizational objectives and IT vision.</li><li>Establish and maintain experience management frameworks, governance models, and performance metrics.</li><li>Develop and monitor KPIs that measure service effectiveness, user satisfaction, and business value.</li><li>Lead the Experience Management Office (XMO) and ensure alignment with digital transformation, automation, and modernization initiatives.</li><li>Promote a culture of continuous improvement and user-centric service delivery across the organization.</li></ul><p>2. Insights &amp; Continuous Improvement</p><ul><li>Collaborate with UX specialists, researchers, and analysts to collect and interpret user feedback and experience insights.</li><li>Oversee the analysis of experience data generated through Digital Experience Monitoring (DEM) platforms such as Nexthink and Lakeside SysTrack.</li><li>Identify trends, recurring issues, pain points, and opportunities for service enhancement.</li><li>Define, prioritize, and govern a portfolio of experience improvement initiatives.</li><li>Balance short-term service enhancements with long-term strategic transformation programs.</li><li>Ensure measurable improvements are implemented based on user needs and business priorities.</li></ul><p>3. Client &amp; Stakeholder Engagement</p><ul><li>Serve as the primary point of contact between the Experience Management Office and key business stakeholders.</li><li>Build and maintain strong relationships with client representatives, including the Client Experience Owner.</li><li>Facilitate governance meetings, experience reviews, and stakeholder workshops.</li><li>Communicate progress, achievements, and recommendations to executive and operational stakeholders.</li><li>Present the business impact and ROI of operational improvements and transformation initiatives.</li><li>Drive stakeholder alignment on priorities, objectives, and expected outcomes.</li></ul><p>4. Service Design &amp; Delivery</p><ul><li>Ensure IT services are designed, enhanced, and delivered using user-centered design principles.</li><li>Define experience standards and ensure service delivery aligns with those standards.</li><li>Support the identification, scoping, and planning of operational and transformation projects.</li><li>Track initiative progress and ensure timely delivery against agreed milestones.</li><li>Collaborate with Service Management, Operations, UX, and Automation teams to improve service quality and experience outcomes.</li><li>Monitor and report on performance against experience objectives and business goals.</li></ul><p>5. Innovation &amp; Adoption</p><ul><li>Drive the adoption of new digital workplace technologies, services, and automation capabilities.</li><li>Lead innovation programs focused on enhancing employee experience and service effectiveness.</li><li>Identify opportunities to leverage emerging technologies and industry best practices.</li><li>Establish continuous feedback mechanisms to gather real-time user insights.</li><li>Ensure experience improvements are effectively adopted and sustained across the organization.</li><li>Support organizational change and user engagement activities related to new initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in Experience Management, Employee Experience, Digital Workplace, IT Service Management, or related leadership roles.</li><li>Demonstrated experience leading cross-functional teams and managing complex transformation initiatives.</li><li>Experience developing and executing experience management strategies and continuous improvement programs.</li><li>Strong background in stakeholder management and executive-level engagement.</li><li>Experience working within enterprise IT environments and digital workplace ecosystems.</li><li>Familiarity with Digital Experience Monitoring (DEM) tools such as Nexthink, Lakeside SysTrack, or similar platforms.</li><li>Experience managing service improvement portfolios and transformation roadmaps.</li><li>Bachelor's degree in Information Technology, Business Administration, User Experience, Service Management, or a related discipline.</li><li><strong>Technical &amp; Professional Skills</strong></li><li>Strong understanding of Experience Management frameworks and best practices.</li><li>Solid knowledge of User Experience (UX), Employee Experience (EX), and Service Design methodologies.</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.</li><li>Excellent understanding of IT Service Management (ITSM) principles and service lifecycle management.</li><li>Knowledge of Digital Workplace technologies and end-user computing environments.</li><li>Ability to define, measure, and improve experience-related KPIs and service metrics.</li><li>Strong project and program management capabilities.</li><li>Experience with continuous improvement methodologies and performance management practices.</li><li>Ability to prioritize initiatives based on business value, user impact, and strategic objectives.</li><li>Strong reporting, dashboard interpretation, and data storytelling capabilities.</li><li><strong>Leadership &amp; Stakeholder Management</strong></li><li>Proven ability to lead, mentor, and influence cross-functional teams.</li><li>Strong relationship-building and stakeholder engagement skills.</li><li>Ability to manage senior stakeholders and executive-level communications.</li><li>Experience facilitating workshops, governance meetings, and strategic planning sessions.</li><li>Strong negotiation, decision-making, and conflict-resolution capabilities.</li><li><strong>Communication &amp; Language</strong></li><li>Excellent verbal and written communication skills in English ( C2 Level ).</li><li>Strong presentation and executive reporting skills.</li><li>Ability to communicate complex concepts clearly to both technical and non-technical audiences.</li><li>Strong facilitation and business storytelling skills.</li><li><strong>Preferred Qualifications</strong></li><li>Certifications in IT Service Management (ITIL), Experience Management, User Experience, Project Management, or Change Management.</li><li>Experience working within large-scale digital transformation programs.</li><li>Knowledge of automation, AI-driven workplace solutions, and employee experience platforms.</li><li>Exposure to customer/employee satisfaction measurement frameworks and Voice of Employee (VoE) programs.</li><li>Experience establishing governance frameworks, service standards, and experience maturity models.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Position Summary</b></p><br><p><b>Audit &amp; Assurance | Manager | Financial Sector</b></p><br><p><b>About Deloitte</b>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul><p><b>Audit &amp; Assurance | Manager | Financial Sector</b></p><br><p>During your tenure as a <b>Manager in Audit &amp; Assurance - Financial Sector</b>, you will demonstrate and develop your capabilities in the following areas:</p><br><ul><li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues</li><li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment</li><li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g. fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements</li><li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team</li><li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors</li><li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements</li><li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team</li><li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines</li><li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions</li><li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures</li></ul><p><b>Leadership Capabilities:</b></p><br><ul><li>Challenges self and others to make an impact that matters for our clients, our colleagues and our communities and recognizes colleagues and teams for the impact they make, and helps connect their contributions with our broader purpose</li><li>Encourages teams to collaborate within and across businesses and borders, proactively helps make connections</li><li>Provides timely feedback to team members to drive high performance</li><li>Builds productive, long-term relationships with clients and colleagues, across a broad network, based on mutual respect</li><li>Demonstrates an understanding of Global, Business and Member Firm strategies</li></ul><p><b>Qualifications:</b></p><br><ul><li>Minimum 8+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with big 4 Audit Firms</li><li>Degree in Accounting or related field</li><li>Extensive knowledge of best practice reporting and International financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in in accordance with the applicable financial reporting framework</li><li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training</li><li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers</li><li>International accounting qualification is required: CA, ACCA, or CPA</li><li>Fluent in English (reading, speaking, and writing).</li><li>Preference will be given only to Bilingual candidates (Arabic/English)</li></ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>Purpose&nbsp;&nbsp;</p><br> <br> <p>As a Service Lead you will&nbsp;play a pivotal role in delivering the iconic Burberry experience. Your mission is to lead and inspire a dynamic sales team, ensuring every client interaction reflects our brand values of creativity, heritage, and exceptional service. You will oversee daily floor operations, coach in real time, and drive performance to achieve sales goals and KPIs. By fostering a culture of collaboration and excellence, you will empower your team to create memorable experiences that build lasting client relationships and elevate store performance.&nbsp;</p><br> <br> <p>Responsibilities&nbsp;&nbsp;</p><br> <br> <ul> <li> <p>Champion a culture of excellence by leading, mentoring, and energizing sales associates to consistently deliver unforgettable, high-value experiences on the selling floor. Be the guardian of quality, ensuring every client interaction is exceptional and memorable.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Collaborate closely with associates to sharpen selling techniques, boost confidence, and drive conversion—achieving and exceeding sales goals and KPIs.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Lead a passionate, customer-centric team that embodies the spirit of service. Provide real-time coaching and constructive feedback to ensure every client receives the full Burberry Experience, aligned with brand values and strategy.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Orchestrate seamless customer flow, setting the rhythm and standard for outstanding service. Ensure no client is ever left unattended and every moment in-store is impactful.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Foster strong partnerships across the floor—connecting sales associates, specialists, stock teams, and operations to create a unified, high-performing environment.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Deliver “in-the-moment” coaching after every transaction, celebrating wins and identifying growth opportunities. Ensure follow-through on actions that elevate performance.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Cultivate and retain top talent by recognizing achievements and driving development through monthly growth plans and annual reviews.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Lead by example—step into client interactions when needed to personally deliver the Burberry Experience.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Partner with leadership to own and champion Burberry Experience training. Use daily huddles and weekly meetings to reinforce key principles through role-play, tips, and open dialogue.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Collaborate with store management to set clear goals and deliver impactful performance feedback through structured development plans.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Resolve complex customer concerns with empathy and professionalism, escalating when necessary to ensure resolution.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>In the absence of store management, take ownership of key operational tasks including post-void transactions, promotional authorizations, and employee sales.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Drive the digital experience in-store, leveraging technology to maintain seamless communication and service when face-to-face isn’t possible.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Maintain a strong grasp of business performance and proactively share insights and ideas to elevate results.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Uphold and enforce company policies and procedures with consistency and integrity.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Support store opening and closing procedures, ensuring security and operational excellence.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Embrace additional responsibilities with agility and a solutions-focused mindset.&nbsp;</p><br> </li> </ul> <br> <br> <p>Measures of success&nbsp;&nbsp;</p><br> <br> <ul> <li> <p>Monthly Burberry Experience evaluation score&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Managing performance improvement and development of associates&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Improvement in every KPI within the retail scorecard&nbsp;</p><br> </li> </ul> <br> <br> <p>KNOWLEDGE AND EXPERIENCE&nbsp;</p><br> <br> <p>Core Attributes&nbsp;</p><br> <br> <ul> <li> <p>Strive for excellence in performance and client interactions.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Show genuine passion for the brand and products.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Be authentic and bring your individuality to work.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Demonstrate creativity in selling through personalised, innovative approaches.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Maintain strong product knowledge and stay engaged in training.&nbsp;</p><br> </li> </ul> <br> <p>Experience &amp; Skills&nbsp;</p><br> <br> <ul> <li> <p>Proven track record in exceeding sales targets.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Experience in&nbsp;clientelling&nbsp;and building personalised client relationships.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Strong understanding of retail operations and competitor products.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Excellent oral and written communication with a friendly, authentic tone.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Ability to thrive in a fast-paced, team-oriented environment.&nbsp;</p><br> </li> </ul> <br> <p>Requirements&nbsp;</p><br> <br> <ul> <li> <p>Minimum 2 years in a client-centric role.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Fluent in the local language; English proficiency desirable.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Additional language skills are a plus.&nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Interest in fashion, art, and culture.&nbsp;</p><br> </li> </ul> <br> <br> <p>VALUES&nbsp;&nbsp;</p><br> <br> <ul> <li> <p>Open &amp; Caring:&nbsp;Act with inclusivity and integrity, with an open mindset to encourage diverse perspectives, courage and authenticity while ensuring all voices are heard &nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Creatively Driven: Bringing passion, drive and excellence in all aspects of your work, committing to our mission of driving better outcomes for Burberry, our clients and our communities.  &nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Forward Thinking: Striving for constant improvement, taking risks to challenge the status quo with accountability for all actions and outcomes &nbsp;</p><br> </li> </ul> <br> <ul> <li> <p>Proud of our Heritage: Thinking, acting and behaving in service&nbsp;for&nbsp;our purpose to continue Thomas Burberry’s legacy with an understanding of who we are, where we come from and where we are going &nbsp;</p><br> </li> </ul> <br> <br> <p>Expected base salary for the role will generally be between $26.50 and $27.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.</p><br> <p>This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</p><br> <p>​</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About The Role</strong></p><br><p>Thndr is looking for a Head of Brand to own how Thndr shows up in the world — what we say, how we say it, and how people feel about us.</p><br><p>Sitting within Thndr's communications pod, this role owns brand strategy, messaging, social, PR, launch narratives, and campaign thinking, and keeps Thndr's voice consistent across every public touchpoint. The goal: build Thndr's perception as a category leader, a trusted financial institution, and the primary investment account for a new generation of investors.</p><br><p>It's strategic and hands-on. You'll shape brand direction, sharpen messaging, lead social and PR from a brand lens, guide campaign briefs, and work with Growth, Creative Studio, Product, and Thndr’s financial content team to bring Thndr's biggest moments to life.</p><br><p><strong>How Brand Works at Thndr</strong></p><br><p>Brand is the strategic layer connecting company priorities to public perception. It works alongside three specialized teams — Growth (acquisition, performance, conversion, CRM, financial content), Creative Studio (design, motion, video, production)— and brings their work together by defining the narrative, audience insight, key message, tone, and perception goal behind major moments.</p><br><p><strong>What You'll Do</strong></p><br><ul><li><p>Brand strategy &amp; positioning — Positioning, perception goals, and audience narratives. Move Thndr from "investment app" to a complete investment ecosystem and primary investment account.</p><br></li><li><p>Messaging &amp; narrative — Clear messaging frameworks for products, launches, campaigns, and leadership moments. Turn complex financial products into simple, credible, compelling stories.</p><br></li><li><p>Social — Thndr's social presence from a brand, messaging, and content-direction perspective: content pillars, launch content, market moments, and day-to-day quality.</p><br></li><li><p>PR &amp; external comms — Thndr's public and media narrative: press strategy, key messages, executive and leadership communication, interviews, panels, and podcasts. Keep external storytelling consistent with the brand.</p><br></li><li><p>Campaign &amp; launch strategy — The brand thinking behind major campaigns and announcements: the brief, audience insight, key message, and desired perception shift. Partner with Growth where acquisition goals are in play, keeping the brand narrative consistent and long-term.</p><br></li><li><p>Creative direction partnership — Strong briefs, clear feedback, and strategic direction so Creative Studio's output ladders up to brand and business objectives (without managing the team directly).</p><br></li><li><p>Cross-functional communication — Work across Product, Growth, Creative Studio, Learn Content, and leadership so major moments land with one message, one narrative, one voice.</p><br></li></ul><p><strong>What This Role Does Not Own</strong></p><br><p>This is not a growth marketing or Creative Studio management role. Growth owns acquisition, paid media, conversion, and CRM; Creative Studio owns creative concepts, design, production, and craft. Brand owns the strategic direction behind the work — the message, brief, audience, narrative, perception goal, and the standard it must meet.</p><br><p><strong>Success Looks Like</strong></p><br><p>Thndr becomes more known, more trusted, more culturally relevant, and more clearly understood — shifting from startup to category leader, from beginner app to trusted platform for every stage, from a collection of products to a complete ecosystem. Measured by awareness, trust, relevance, share of voice, PR visibility, perception change, and communication quality — not direct conversion.</p><br><p><strong>What You'll Need</strong></p><br><ul><li><p>+10 years in brand strategy, communications, social, content, or integrated marketing.</p><br></li><li><p>Fintech, financial services, or consumer platform experience.</p><br></li><li><p>Proven work shaping brand narratives, messaging frameworks, and campaign strategies.</p><br></li><li><p>Experience leading social or content from a brand perspective.</p><br></li><li><p>Excellent writing, editing, and storytelling.</p><br></li><li><p>Ability to translate complex products into clear, compelling communication.</p><br></li><li><p>Strong creative judgment and the ability to give sharp feedback on copy, design, motion, and video.</p><br></li><li><p>Cross-functional experience across growth, product, creative, PR, content, and leadership.</p><br></li><li><p>Balance of strategic thinking and hands-on execution; high ownership and attention to detail.</p><br></li><li><p>Arabic and English fluency with strong local market nuance.</p><br></li></ul><p><strong>Who Are We?</strong></p><br><p>Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble </strong>was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role purpose&nbsp;</strong><em>(overall high-level summary of the role)</em></p><br><br><p>Client Relationship Management Lead – GSC Egypt is an individual contributor role within the CIB COO -Client Relationship Servicing function.</p><br><br><br><p>The role holder in the team will be responsible for the strategic management and oversight of Global mandate processing for clients, ensuring seamless compliance, operational efficiency, and timely execution. This pivotal role requires close collaboration with international clients to understand their unique requirements, coordinate the delivery of tailored services, and serve as the primary point of contact for all mandate-related inquiries. The position demands a proactive approach to fostering client satisfaction, driving operational excellence, and maintaining the highest standards of service delivery. The incumbent will serve as the bridge between client-facing teams, internal support functions, and governance bodies, ensuring mandates are processed with agility, accuracy, and a deep focus on client centricity. This role is pivotal in managing end-to-end mandate lifecycle activities, while championing client satisfaction across all touchpoints.</p><br><br><br><p><strong>Principal Accountabilities and Responsibilities&nbsp;</strong><em>(e.g., for Business, Customers and Stakeholders; internal control environment, etc.)</em></p><br><br><br><p><strong>Operations Management</strong></p><br><br><ul><li>Define and drive strategic direction for the Mandates team aligned with business priorities and regulatory requirements.</li><li>Ensure the seamless execution of mandate-related activities with a strong focus on service level agreements (SLAs), quality standards, and turnaround times.</li><li>Establish robust processes for the management of new mandates, amendments, renewals, and removals.</li><li>Coordinate cross-functional workflow across geographies (onshore/offshore), ensuring alignment with client, legal, compliance, and operational teams.</li><li>Monitor daily operations through performance dashboards, ensuring adherence to KPIs and flagging exceptions early.</li><li>Implement and maintain controls to ensure data integrity, accuracy, and audit-readiness of all mandate documentation.</li><li>Maintain awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.</li><li>Align mandate operations with global SLAs, turnaround expectations, regulatory protocols, and quality benchmarks.</li><li>Drive operational control rigor while minimizing manual intervention through technology and standardized processing.</li><li>Act as SME for self &amp; all mandate-related escalations, ensuring timely response and root cause elimination.</li><li>Enhance documentation, audit readiness, and data integrity through proactive quality assurance measures.</li><li>Support the financial performance management/administration.</li><li>Co-ordinate with onshore process owners regarding migration roadmap and implementation.</li><li>Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact.</li><li>Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service.</li><li>Perform regular root cause analyses on process failures or escalations, recommending and implementing corrective actions.</li><li>Act as escalation point for all operational challenges related to mandates, ensuring timely resolution and communication.</li><li>Standardize and document all processes, ensuring alignment with internal policies and external regulatory requirements.</li><li>Optimize workflows through robust SOPs and lean governance, enabling faster and error-free execution.</li><li>Serve as a Customer Champion, instilling a client-first culture in all mandate interactions.</li><li>Lead efforts to enhance client touchpoints with clear, timely, and transparent communications.</li><li>Resolve client pain points and queries through swift, empathetic, and solution-oriented responses.</li><li>Partner with RMs and client-facing teams to deliver seamless servicing on complex mandates.</li></ul><br><p><strong>Risk Management</strong></p><br><br><ul><li>Develop reporting capabilities to monitor and analyse inherent risks in the process and implement suitable controls to mitigate such risks.</li><li>Identify opportunities to improve the quality of client service within their products and/or processes. Gather information to understand the root causes of client service issues and develop solutions.</li><li>Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology and services.&nbsp;</li><li>Lead &amp; Participate in Governance and Committee meetings and escalate any issues/challenges in a timely manner and propose solutions where required.</li><li>Establish and maintain strong internal controls to mitigate operational, compliance, and reputational risks in mandate processing.</li><li>Ensure strict adherence to regulatory and policy guidelines governing client documentation and mandate governance.</li><li>Continuously assess the risk landscape to identify new and emerging threats, adapting controls accordingly.</li><li>Maintain risk event registers and ensure timely closure of outstanding risk items or audit findings.</li><li>Support the delivery of risk and control self-assessments (RCSA) and business control reviews (BCR).</li><li>Provide subject matter expertise (SME) in risk-related governance forums and working groups.</li><li>Drive automation of risk checks and reconciliation tools to reduce manual errors and enhance assurance.</li></ul><br><p><strong>Stakeholder Management</strong></p><br><br><br><ul><li>Serve as the primary liaison for internal and external stakeholders on all mandates-related matters.</li><li>Build and maintain strong relationships with stakeholders across Front Office, Legal, Fraud, Compliance, Risk, Operations, and Technology teams.</li><li>Drive proactive engagement with stakeholders to identify pain points, resolve issues, and optimize collaboration.</li><li>Lead and present in recurring stakeholder meetings to provide progress updates, insights, and escalations.</li><li>Collaborate with external counterparties (clients, service providers) to ensure accurate mandate execution and delivery.</li><li>Actively participate in governance meetings, representing mandates in strategic forums or change councils.</li><li>Promote transparency and accountability in all stakeholder communications with clear SLAs and ownership defined.</li><li>Track stakeholder satisfaction metrics and take corrective actions for improvement. (VoF)</li><li>Act as a voice of the customer, bringing feedback into the design of future processes and system enhancements.</li><li>Effective stakeholder management across all asset classes/countries that we support and ensuring that engagement levels with stakeholders are done in a proactive and consistent manner.</li><li>Partnership with stakeholders to identify bottlenecks and multiple hand offs tasks to provide best in class service, positively influencing KPIs.</li><li>Interfacing with wide variety of teams like Relationship Managers, WSO, Compliance, Risk, Legal, GPS etc. especially on matters that involve escalation of pending and ageing cases of global mandate requests.</li><li>Maintain and develop positive and professional working relationships with senior business managers at the Group and Regional levels. Lead by example, demonstrating excellent behaviours in line with HSBC core values.</li><li>Recognize, reward and set high internal service excellence benchmarks to ensure client delight.</li></ul><br><p><strong>Operational Effectiveness &amp; Process Optimization</strong></p><br><br><ul><li>Drive initiatives (Automation/Process streamlining/AI) to reduce Turn-Around-Time and confirm NIL business impact, enhance Client experience and reduce RM / downstream touch points.</li><li>Champion process simplification and digitization efforts using automation, robotics, and AI where feasible.</li><li>Drive end-to-end process mapping exercises to identify bottlenecks, inefficiencies, and risks.</li><li>Lead change initiatives impacting the mandates team, including migrations, system upgrades, and regulatory transitions.</li><li>Serve as business owner or sponsor for mandate-specific transformation projects, coordinating with technology and PMO teams.</li><li>Foster a culture of continuous improvement, encouraging ideas from the ground level and converting them into tangible actions.</li><li>Benchmark processes with global best practices to identify opportunities for innovation and standardization.</li><li>Prepare business cases, impact analyses, and cost-benefit assessments for proposed change initiatives.</li><li>Implement control frameworks for post-implementation reviews (PIRs) and lessons learned documentation.</li><li>Required to drive standardisation of activities across globally.</li><li>Expected to project, manage growth and migrations within CIB RSM</li></ul><br><br><p><span><strong>Functional Knowledge &amp; Skills Required</strong></span></p><br><br><ul><li><span>Excellent spoken and written communication skills with experience of adapting your style and approach to the audience and message being delivered. (E)</span></li><li><span>Strong interpersonal skills with highly developed capacity to influence peers and effectively engage stakeholders at all levels across businesses, functions and geographies (E)</span></li><li><span>Knowledge of Mandate documents such as Board Resolution (BR), Power Of Attorney (PoA), Articles of Associations (AoA) and List of Directors (LoD). (D)</span></li><li><span>Process analysis and proven re-engineering experience (D).</span></li><li><span>At least 5 years’ experience in operations &amp; people management, client servicing role with banking experience (E).</span></li><li><span>Solid working knowledge of MS Office Suite, Excel automation (macros/pivots), and relevant workflow / platforms.</span></li><li><span>Analytical skills to interpret MI/data, identify trends, and provide actionable insights to senior stakeholders.</span></li><li><span>Strong documentation and policy writing capabilities, ensuring clarity and regulatory alignment.</span></li><li><span>Proven ability to work well under pressure and prioritize competing demands (E)</span></li></ul><ul><li><span>Awareness of market specific banking systems such as HUB, SFE, HFE, OBS, BMM, Client Document Reader, IQA, Filenet, WCAS systems, DQM, Connecto, Connecto-Mandates, CME, Customer Footprint, ERDS, and awareness of local regulations. (D)</span></li><li><span>Strong network across Business Services, Product, and central Operational Support Teams.</span></li></ul><ul><li><span>Must be proactive and prepared to investigate issues of own initiative with the minimum of information.</span></li><li><span>Strong relationship management skills with the ability to manage &amp; engage multiple parties, meet their expectations, negotiate in situations of conflicting interests and influence key decision makers in a positive manner.</span></li><li><span>Self-Motivated, positive, and passionate individual with a solution-oriented mindset.</span></li><li><span>Excellent communication and stakeholder engagement skills, with the ability to influence across all levels.</span></li><li><span>Strong risk and control mindset, with a track record of clean audit and regulatory reviews.</span></li><li><span>Flexible approach to duties and hours of work (E).</span></li></ul><p><span><strong>Additional Information</strong></span></p><br><br><ul><li><span>All applicants must have successfully completed their probation period.</span></li><li><span>Bachelor’s degree/Graduate in any field</span></li><li><span>Employees must meet performance and behavioural standards as defined in the policy.</span></li><li><span>Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application.</span></li><li><span>Application form should be submitted along with the current CV.</span></li><li><span>All applicants should inform their respective Line Managers of their application.</span></li><li><span>All the completed applications should be submitted on or before the closing date.</span></li><li><span>Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application.</span></li><li><span>The Company reserves the right to change any terms and conditions related to employment, mentioned in the Offer Letter and the Rules and Regulations governing the conduct of the employee in the Company. Such change would be intimated by the Company through an internal communication to the employees at large.</span></li><li><span>Right to work is required. Local employment rulings and restrictions will apply.</span></li></ul><br><p><span><strong>You’ll achieve more at HSBC.</strong></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</span></p><br><br><br><br> </div>

<p><h4>About Deloitte<\/h4>\n<p>Connect to your career at Deloitte. Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative\/priority established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019.<\/p>\n<p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>About the role<\/h4>\n<p>Connect to your opportunity. Ready to launch your career at the intersection of pharmaceutical manufacturing and cutting-edge technology? Deloitte is seeking a Business Analyst to join our Supply Chain \"Manufacturing\" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a specialized focus on implementing Manufacturing Execution Systems (MES) for leading pharmaceutical clients across the globe.<\/p>\n<p>You'll play a vital role in driving digital transformation within the pharmaceutical sector, optimizing production processes, and delivering tangible impact from day one. This hands-on role focuses specifically on MES implementations\u2014systems that are critical to ensuring compliance, traceability, and operational excellence in pharmaceutical manufacturing.<\/p>\n<p>You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex pharmaceutical manufacturing processes, identify areas for innovation, and design smart MES solutions. Working directly with clients, you'll translate their operational challenges into opportunities for efficiency, compliance, and growth through advanced Manufacturing Execution Systems. If you're eager to make a real difference in the pharmaceutical industry and shape the future of smart manufacturing, this is your chance to learn, grow, and contribute.<\/p>\n\n<h4>Qualifications and experience<\/h4>\n<p><strong>You need:<\/strong><\/p>\n<ul>\n<li>A bachelor's degree in Pharmaceutical Engineering, Pharmaceuticals, Chemical Engineering, Biomedical Engineering, or a closely related discipline, with graduation in 2025 or 2026.<\/li>\n<li>0\u20133 years of professional experience in a technical or techno-functional role, ideally within pharmaceutical manufacturing, data analytics, or consulting.<\/li>\n<li>A strong academic record.<\/li>\n<li>Proficiency in English, both written and spoken, is essential.<\/li>\n<li>A demonstrated strong interest in the pharmaceutical or life sciences industry, ideally with relevant coursework, projects, or internships in pharmaceutical manufacturing or operations.<\/li>\n<li>An eagerness to learn about pharmaceutical manufacturing processes, Manufacturing Execution Systems (MES), information systems, and data analytics in an operational context.<\/li>\n<li>Being passionate about the latest technology trends and developments in pharmaceutical manufacturing.<\/li>\n<li>Excellent analytical and problem-solving skills.<\/li>\n<li>Strong communication and interpersonal skills, with the ability to articulate ideas clearly to both technical and non-technical stakeholders.<\/li>\n<li>A proactive attitude and the ability to work effectively in a collaborative team environment.<\/li>\n<\/ul>\n\n<h4>Preferred skills<\/h4>\n<ul>\n<li>Any exposure to Manufacturing Execution Systems (MES) concepts, pharmaceutical manufacturing workflows, or factory automation during your studies.<\/li>\n<li>Understanding of pharmaceutical regulatory requirements (e.g., GMP, FDA regulations) and their impact on manufacturing systems.<\/li>\n<li>Experience with data analysis and AI tools (e.g., Excel, basic programming languages like Python or R, genAI) from academic projects.<\/li>\n<li>An understanding of data management and information technology principles.<\/li>\n<li>Familiarity with pharmaceutical supply chain management and batch traceability concepts.<\/li>\n<\/ul>\n\n<h4>Required software skills<\/h4>\n<p>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).<\/p>\n\n<h4>About the service line \u2013 Technology & Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n\n<h4>About the industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d \u2013 Dan, T&T<\/p>\n\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective and personality. So we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n\n<h4>Next steps<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte. Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. Connect to your skills and professional experience. Preferred Skills: Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts) Required Software Skills Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). Hands-on experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systems ENOVIA/3DEXPERIENCE, Or other enterprise PLM solutions. Connect to your service line Technology &amp; Transformation. Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, T&amp;T Our commitment to you Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we ll take your wellbeing seriously, too. Because it s only when you re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we ll make sure it never stops growing. Whether it s from the complex work you do, or the people you collaborate with, you ll learn every day. Through world-class development, you ll gain invaluable technical and personal skills. Whatever your level, you ll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you ll experience a purpose you can believe in and an impact you can see. You ll be free to bring your true self to work every day. And you ll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor s degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. 3-7 years of relevant experience in technical or techno-functional roles, with a strong preference for backgrounds in product engineering, PLM implementations, data analytics, or consulting-led transformations. Hands-on experience in PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. A strong academic record. Proficiency in English, both written and spoken, is essential. A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. Being passionate about the latest technology trends and developments. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to articulate ideas clearly. A proactive attitude and the ability to work effectively in a collaborative team environment.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><strong>Strategy:</strong></p><br><br><p>As the Head of Regulatory and Customer Rights for Standard Chartered Bank in Egypt, you will lead the proactive development and nurturing of regulatory relationships within the country through a comprehensive and structured engagement programme. Your role is critical in ensuring that all operations of Standard Chartered Bank in Egypt meet and exceed regulatory standards and adhere strictly to Group requirements.</p><br><br><p>You will be instrumental in setting and executing the vision, strategic direction, and leadership for regulatory compliance and customer rights initiatives in Egypt, aligned with the broader objectives of the Consumer, Fraud, Conduct and Compliance (CFCC) framework and the Group's growth aspirations.</p><br><br><p>Central to your mission will be fostering a culture of compliance and ethical business practices, promoting the Group Code of Conduct and Here for good values. You will oversee the establishment of a transparent organizational framework that safeguards customers' rights to fairness, transparency, and information confidentiality, while also ensuring a robust mechanism for complaint management and enhancing banking awareness among customers to empower informed decision-making.</p><br><br><p><strong>Business:</strong></p><br><br><p>You will conduct comprehensive analysis of regulatory developments and their impacts on key business operations, ensuring that all changes in laws, regulations, and policies are effectively communicated and integrated within the Egypt operations in close coordination with Group MRC Standards.</p><br><br><p>Supporting stakeholders with informed advice on policies, regulatory trends, and best practices is essential, helping them to make decisions that are compliant and forward-looking. You will monitor and interpret regulatory expectations, providing timely guidance and ensuring the Bank remains compliant and well-prepared for regulatory challenges.</p><br><br><p>A vital aspect of your role will be to anticipate regulatory risks, communicating identified trends to management for effective control implementations. Collaborative engagement with compliance specialists and regulators will keep both the business and regulatory bodies well-informed of operational developments and compliance status.</p><br><br><p>You will also oversee the customer complaints unit, ensuring processes and systems align with Customer Rights instructions, thereby reinforcing the Bank's commitment to customer-centric service and regulatory compliance.</p><br><br><b>Key Responsibilities</b> <br><p><strong>Processes:</strong></p><br><br><p>Your role will encompass providing essential support to the Compliance function in Egypt, giving confidence that all business activities and functions operate within local laws and regulations, and in alignment with operational risk tolerances and Group Standards. This includes embedding proportional control measures to mitigate risks efficiently.</p><br><br><p>You will develop and maintain robust compliance frameworks and governance structures to ensure consistent adherence to banking regulations, internal policies, and codes of conduct that protect the Bank's reputation and stakeholder interests.</p><br><br><p>Key responsibilities include crafting and updating policies, procedures, and Delegations of Authority (DOls) related to CFCC, securing their approval through the relevant Risk Committees. You will also establish and sustain a trusting relationship with regulators by following a strategically designed Regulatory Relationship Plan, conducting regular briefings, and ensuring regulatory commitments are met.</p><br><br><p>Preparation and coordination for regulatory inspections will be a regular duty, ensuring swift and effective responses. You will oversee the governance and implementation of CFCC policies, provide expert advice on regulatory and Group standards compliance, and remain vigilant on evolving regulatory landscapes to pre-emptively manage impacts on the Bank's operations.</p><br><br><p>The role will require setting control standards, advising on risk mitigation controls, managing licensing and administrative requirements, and, in cases of significant regulatory breaches, leading critical remediation efforts to inform senior management and regulators promptly, ensuring necessary corrective actions are taken.</p><br><br> <br>Egypt<br><b>Our Ideal Candidate</b> <br><p>Our ideal candidate will possess a comprehensive understanding and practical experience in regulatory compliance policies and standards specifically within the banking sector in Egypt. Expertise in providing compliance advisory services, conducting thorough compliance reviews, and ensuring customer rights assurance is essential.</p><br><br><p>The role requires a strong capability in managing complaints investigations with fairness and diligence, coupled with experience in conducting detailed compliance risk assessments. Established experience in regulatory liaison is critical, as you will be the main point of contact managing relations with financial regulators.</p><br><br><p>We seek a professional who demonstrates excellent problem-solving abilities for complex regulatory situations, backed by a willingness and capability to take bold decisions when warranted to safeguard the bank's integrity and interests.</p><br><br><p>A keen eye for detail, sound judgment, and the ability to communicate effectively with diverse stakeholders including regulators, senior management, and front-line business teams are vital. The successful candidate will be adaptable, resilient, and committed to fostering a compliance culture that aligns with Standard Chartered’s values.</p><br><br><b>About Standard Chartered</b> <br><p>Standard Chartered is a distinguished international bank with over 170 years of history, combining agility with scale to make impactful contributions globally and locally. Our mission transcends banking to making a positive difference for our clients, communities, and colleagues alike.</p><br><br><p>We are driven by a passion to challenge norms, embrace challenges, and continuously seek opportunities for meaningful growth and improvement. Joining us means embarking on a career filled with purpose, where your unique talents will be celebrated and nurtured.</p><br><br><p>With a culture grounded in our purpose to drive commerce and prosperity through our unique diversity and our brand promise to be Here for good, we value inclusivity and advocate a workplace where difference is embraced.</p><br><br><p>Together, we:</p><br><br><ul><li><strong>Do the right thing</strong> – acting with integrity, assertiveness, and putting clients at the centre of everything we do;</li><li><strong>Never settle</strong> – continuously pushing boundaries to innovate and improve, learning from every experience;</li><li><strong>Are better together</strong> – fostering an inclusive environment where everyone can be their authentic selves and collaborate to build sustainable success.</li></ul><br><b>What we offer</b> <br><p><strong>In alignment with our Fair Pay Charter,</strong> Standard Chartered offers a competitive salary package and comprehensive benefits designed to enhance your mental, physical, financial, and social wellbeing.</p><br><br><ul><li><strong>Retirement and Insurance Benefits:</strong> Core bank funding for retirement savings, alongside medical and life insurance plans, complemented by flexible and voluntary benefits tailored to individual needs.</li><li><strong>Generous Time-Off Provisions:</strong> Including annual leave, extended parental and maternity leave (up to 20 weeks), sabbaticals up to 12 months, volunteering leave, and compliance with global minimum standards amounting to a minimum of 30 combined annual and public holidays.</li><li><strong>Flexible Working Arrangements:</strong> Opportunities to balance home and office work environments with adaptable working patterns promoting work-life harmony.</li><li><strong>Wellbeing Initiatives:</strong> Access to Unmind, a leading digital wellbeing platform, resilience building courses, global Employee Assistance Programmes, mental health first-aiders, and various self-help resources.</li><li><strong>Continuous Learning Culture:</strong> Encouragement of professional growth through opportunities for reskilling, upskilling, and access to diverse physical, virtual, and digital learning platforms.</li><li><strong>Inclusive and Values-Driven Environment:</strong> Be part of a diverse organisation that celebrates uniqueness, promotes respect, and provides equal opportunity for all to realise their full potential.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Egypt Delivery Center <br><strong> Connect to your career at Deloitte. </strong><br><strong> Deloitte </strong> , established globally in 1845, is the world's largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative/priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across Portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity. </strong><br> Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. <br>You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. <br><strong> Connect to your skills and professional experience. </strong><br><strong> You need: </strong><br><ul><li> A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. </li> <li><strong> 0 - 3 years of professional experience </strong> in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting. </li> </ul><ul><li> Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. </li><li> A strong academic record. </li><li> Proficiency in English, both written and spoken, is essential. </li><li> A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. </li><li> An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. </li><li> Being passionate about the latest technology trends and developments. </li><li> Excellent analytical and problem-solving skills. </li><li> Strong communication and interpersonal skills, with the ability to articulate ideas clearly. </li><li> A proactive attitude and the ability to work effectively in a collaborative team environment. </li></ul><br><strong> Preferred Skills: </strong> <br><ul> <li> Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. </li> <li> Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systèmes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions </li> <li> Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. </li> <li> Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. </li><li>Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts).</li></ul><br><strong> Required Software Skills </strong><br><ul><li> Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). </li></ul><br><b>Connect to your service line - Technology &amp; Transformation.</b><br> Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Connect to your Industry. </strong><br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." <br> -Dan, T&amp;T <br><strong> Our commitment to you </strong><br> Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong><br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . <br> Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.<br> </div>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative and priority established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a junior or experienced graduate to join our supply chain <strong>Product Engineering and Development</strong> practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe.</p> <p>You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions.</p> <p>This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute.</p> <h4>Connect to your skills and professional experience</h4> <p>You need:</p> <ul> <li>A bachelor’s degree in an engineering field (e.g., pharmaceuticals, bioengineering, computer science, chemical engineering, mechanical engineering, biomedical engineering, or a related discipline), with graduation in 2024 or 2025.</li> <li>3-7 years of relevant experience in technical or techno-functional roles, with a strong preference for backgrounds in product engineering, PLM implementations, data analytics, or consulting-led transformations.</li> <li>Hands-on experience in PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery.</li> <li>A strong academic record.</li> <li>Proficiency in English, both written and spoken, is essential.</li> <li>A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships.</li> <li>An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context.</li> <li>Being passionate about the latest technology trends and developments.</li> <li>Excellent analytical and problem-solving skills.</li> <li>Strong communication and interpersonal skills, with the ability to articulate ideas clearly.</li> <li>A proactive attitude and the ability to work effectively in a collaborative team environment.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience.</li> <li>Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings.</li> <li>Data management principles and core information technology concepts, with the ability to apply them in an enterprise context.</li> <li>Experience in configuration, testing and deployment process automation (experience with RedHat, Python, Java automation scripts).</li> </ul> <h4>Required software skills</h4> <ul> <li>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).</li> <li>Hands-on experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systems ENOVIA 3DEXPERIENCE, or other enterprise PLM solutions.</li> </ul> <h4>Connect to your service line – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality.</p> <p>So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative priority established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong> and <strong>Cyber</strong>.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a junior or experienced graduate to join our Supply Chain <strong>Product Engineering and Development</strong> practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe.</p> <p>You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources, and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions.</p> <p>This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute.</p> <h4>Connect to your skills and professional experience</h4> <p>You need:</p> <ul> <li>A bachelor's degree in an engineering field (e.g., pharmaceuticals, bioengineering, computer science, chemical engineering, mechanical engineering, biomedical engineering, or a related discipline), with graduation in 2024 or 2025.</li> <li>0 – 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting.</li> <li>Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery.</li> <li>A strong academic record.</li> <li>Proficiency in English, both written and spoken, is essential.</li> <li>A demonstrated strong interest in the industrial products, consumer or energy, resources, and industrials industries, ideally with relevant coursework, projects, or internships.</li> <li>An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context.</li> <li>Being passionate about the latest technology trends and developments.</li> <li>Excellent analytical and problem-solving skills.</li> <li>Strong communication and interpersonal skills, with the ability to articulate ideas clearly.</li> <li>A proactive attitude and the ability to work effectively in a collaborative team environment.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience.</li> <li>Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systèmes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions.</li> <li>Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings.</li> <li>Data management principles and core information technology concepts, with the ability to apply them in an enterprise context.</li> <li>Experience in configuration, testing and deployment process automation (experience with RedHat, Python, Java automation scripts).</li> </ul> <h4>Required software skills</h4> <p>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).</p> <h4>Connect to your service line – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality.</p> <p>So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Thndr</strong><p>Thndr is on a mission to make investing simple and accessible for everyone across the Middle East and North Africa. Since launching in 2019 and going through Y Combinator shortly after, we have grown into Egypt's number one investing app, with millions of people putting their money to work in stocks, gold, mutual funds, and more, many of them investing for the very first time.</p><br><p>We are licensed by Egypt's Financial Regulatory Authority and are a member of the Egyptian Exchange. In 2024 we expanded into the UAE under an ADGM license, and in 2025 we became the first remote retail trading member of the Abu Dhabi Securities Exchange. That same year, the World Economic Forum named us a Technology Pioneer, the only Egyptian company alongside Apple, Google, Dropbox, and others. In 2026, The Financial Times named us the fastest growing company in Africa. We are backed by investors including Tiger Global, Prosus Ventures, BECO Capital, and Y Combinator, and we are only getting started.</p><br><strong>The team you would join</strong><p>Today, roughly 40% of all transactions on the Egyptian Exchange flow through Thndr. Behind almost everything a user sees or relies on is market data, and the Feed team owns it. Live and delayed prices, statistics, charts, and asset data across every market we operate in all flow through systems we build and run.</p><br><p>We ingest data from different providers, sometimes multiple per market, and expose it to the rest of Thndr through a single, unified feed. Nearly everything downstream depends on it: the live prices users watch, the alerts we fire when something moves, and the limit orders that execute off the numbers we serve. Our users range from first-time investors making a decision about where to put their money, to technical traders who need immediate, actionable insights. Every millisecond matters. When a price arrives late or wrong, it is not a cosmetic bug, it is real money for real people acting on information that has to arrive on time, every time.</p><br><p>On top of that, we are building for scale, and one that is genuinely hard: a feed engineered to handle 100,000+ assets and hundreds of thousands of price updates a second, without dropping a beat.</p><br><p>This is a sensitive system, and a foundational one. Providers fail, connections drop, and infrastructure gives out mid-session, and none of that is an excuse to stop serving users. Much of the hard part is staying correct and available when something upstream breaks: failing over in the middle of an open market, absorbing a provider outage, and keeping the feed flowing when the pieces underneath it do not. You would be working alongside some of our strongest engineers on problems that are unusually hard and unusually consequential, owning systems the rest of the platform quietly depends on.</p><br><strong>What You'll Do</strong><ul><li><p>Design, build, and operate the feed services that serve market data across Egypt, UAE, US, and soon KSA, processing large volumes of data and events with very low latency and high reliability.</p><br></li><li><p>Keep the feed available and correct when things break, owning the SLOs and overall health of your services, with strong observability, sensible on-call, and graceful failover when a provider drops or infrastructure gives out mid-market.</p><br></li><li><p>Understand the different databases and data models we use, Redis, ClickHouse, and Postgres, how each behaves, and when to reach for which.</p><br></li><li><p>Own the infrastructure the feed runs on. Understand how data reaches us from each provider, and build in redundancy where it matters so a single upstream failure never takes us down.</p><br></li><li><p>Identify technical debt and reliability risks in your area and steadily improve the systems you own.</p><br></li><li><p>Raise the bar on quality and operational discipline, and support the engineers around you through code and design reviews and pairing.</p><br></li></ul><strong>What You'll Need</strong><ul><li><p>A strong track record of designing, shipping, and operating reliable backend systems in production, used by large numbers of people.</p><br></li><li><p>Real depth in distributed systems, and a clear understanding of what it takes to keep them fast and correct under load and under failure.</p><br></li><li><p>Comfort owning systems end to end, from design through production and on-call. You care not just about writing the code, but about how it behaves when a provider drops or a node fails.</p><br></li><li><p>A feel for performance, and the instinct to treat latency and throughput as first-class concerns rather than afterthoughts.</p><br></li><li><p>Familiarity with our stack, or the confidence to get there quickly: Python, C#, .NET Core, Golang, PostgreSQL, RabbitMQ, Redis, and ClickHouse.</p><br></li><li><p>A high bar for correctness and operational discipline. You understand what it means to run a system where a mistake has real consequences for real people.</p><br></li><li><p>A clear, candid communicator who can hold their own with other engineers and work closely with the teams that build on what you provide.</p><br></li></ul><strong>Nice to have</strong><ul><li><p>Experience building systems optimized for real-time performance, where latency and throughput are on the line.</p><br></li><li><p>Experience with ClickHouse or similar OLAP databases, and the query and schema patterns that get the most out of them.</p><br></li><li><p>Experience in fintech, brokerage, trading, or another regulated, high-stakes domain where correctness and timing matter.</p><br></li><li><p>Experience operating hybrid infrastructure. Ours runs on-prem in Egypt and on AWS in the UAE.</p><br></li></ul><strong>Why this role</strong><p>The feed sits underneath almost everything Thndr does. Every price a user watches, every alert we send, and every order that fires does so because the feed delivered the right number at the right moment. It is some of the most performance-critical engineering in the company, the kind of work where being fast and being correct are the same problem, and it matters to millions of people.</p><br><p>If building systems that have to be fast, correct, and trusted without exception sounds like your kind of challenge, and if doing it at real scale across multiple markets excites you, we would love to hear from you.</p><br><strong>Who Are We?</strong><p>Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble </strong>was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte. Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. Connect to your skills and professional experience. You need: A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. 0 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting. Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. A strong academic record. Proficiency in English, both written and spoken, is essential. A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. Being passionate about the latest technology trends and developments. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to articulate ideas clearly. A proactive attitude and the ability to work effectively in a collaborative team environment. Preferred Skills: Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Syst mes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts). Required Software Skills Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). Connect to your service line Technology &amp; Transformation. Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, T&amp;T Our commitment to you Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025.</p><p>0 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting.</p><p>Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery.</p><p>A strong academic record.</p><p>Proficiency in English, both written and spoken, is essential.</p><p>A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships.</p><p>An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context.</p><p>Being passionate about the latest technology trends and developments.</p><p>Excellent analytical and problem-solving skills.</p><p>Strong communication and interpersonal skills, with the ability to articulate ideas clearly.</p><p>A proactive attitude and the ability to work effectively in a collaborative team environment.</p><p>Preferred Skills:</p><ul><li>Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience.</li><li>Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Syst mes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions</li><li>Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings.</li><li>Data management principles and core information technology concepts, with the ability to apply them in an enterprise context.</li><li>Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts).</li></ul><p>Required Software Skills</p><p>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).</p><p></p></section>