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Company Description Med Valley S. A. E. is a new Egyptian joint stock company focused on building a trusted investment portfolio in the healthcare and wellness sectors. The company aims to capture growth opportunities across specialized hospitals, laboratories, clinics, and integrated medical hubs. Its activities also extend to medical applications, business and digital consultancy, and the supply of medical equipment, consumables, and supplies. Med Valley invests in research and development to support innovation and improve healthcare services. Candidates joining Med Valley can expect to contribute to a dynamic, expanding ecosystem in the medical and wellness fields. Role Description The Aesthetic Specialist role at Med Valley S. A. E. is a full-time, on-site position based in New Cairo. The specialist will provide high-quality aesthetic consultations, perform non-surgical procedures, and recommend personalized treatment plans aligned with medical and safety standards. Daily tasks include assessing client needs, explaining treatment options and expected outcomes, and documenting all procedures and progress in client records. The role involves operating and maintaining aesthetic devices, following infection control protocols, and coordinating with medical and administrative teams to ensure a safe, comfortable client experience. The Aesthetic Specialist will also support patient education, assist in promoting services, and participate in training on new technologies and techniques. Qualifications Clinical and aesthetic skills: Proven experience in aesthetic procedures (e.g., skin treatments, lasers, injectables as permitted by local regulations), strong understanding of dermatology or cosmetic medicine basics, and commitment to evidence-based practice. Technical and equipment handling: Ability to safely operate, calibrate, and troubleshoot aesthetic devices and tools, with strict adherence to hygiene and infection control standards. Client care and communication: Strong interpersonal, counseling, and communication skills to explain treatment options, manage expectations, and provide a respectful, inclusive client experience. Organizational and teamwork abilities: Solid record-keeping skills, attention to detail, time management, and the ability to collaborate effectively with medical, nursing, and administrative staff. Education and credentials: Relevant medical, nursing, or cosmetology degree or diploma; valid professional license or registration as required by Egyptian regulations; additional certifications in aesthetics or cosmetic procedures are an advantage. Professional qualities: High ethical standards, customer-focused mindset, willingness to learn new technologies, and flexibility to work within clinical schedules, including peak hours. Preferred experience: Prior experience in medical spas, dermatology clinics, plastic surgery centers, or similar healthcare settings; familiarity with digital medical systems and basic computer skills.

New Era Education, established in 2018, is a leading educational management organization dedicated to raising the quality and standards of education in Egypt and the wider region. The organization focuses on academic excellence, innovation, and holistic development to prepare students for top universities and global citizenship. New Era Education also enhances the student and community experience through elite sports academies and programs in collaboration with globally recognized sports brands. Its mission is to transform education by providing innovative learning experiences and setting new benchmarks of excellence in the communities it serves.<br>About Moon Hall Cairo:Moon Hall in the UK is a leading institution in dyslexia education, recognized for its pioneering specialist learning approaches and strong track record of success. The Cairo campus, which opened in September 2025, is dedicated to supporting students in achieving academic success while nurturing their intellectual and creative potential<br>About the Role Moon Hall Cairo is looking for a dedicated Specialist Teacher / Practitioner to join our multidisciplinary team. You will deliver targeted, high-quality interventions for children with specific learning difficulties (SpLD), working one-to-one and in small groups. Using diagnostic assessments as your foundation, you will design individualized lesson plans, track progress, and collaborate closely with parents and colleagues. Where qualified, you will also conduct dyslexia assessments and access arrangements testing.<br>Key Responsibilities• Design and deliver individualized and small group interventions informed by diagnostic reports• Set student targets, review progress regularly, and produce detailed written reports• Contribute to IEP development in collaboration with the wider team• Maintain regular communication with parents and provide strategies for home support• Keep accurate, up-to-date records of all interventions and student progress• Stay current with SpLD research and participate in team meetings and CPD<br>Essential Criteria• QTS or Level 5 practitioner qualification in SpLD• Bachelor’s degree in Education or a related specialist field• Minimum 3 years’ experience working with children with SpLD• Strong written and verbal English communication skills• Ability to interpret diagnostic reports and apply findings to teaching strategies• Proficiency in using technology to support learning and record-keeping• Clean criminal record and ability to pass rigorous safeguarding checks<br>Desirable Criteria• Level 5+ qualification in SpLD from a recognised institution, or willingness to train• Additional qualifications in SEN or child development• Experience in international or multicultural educational settings• Knowledge of the local Egyptian SEN landscape• Arabic proficiency• Experience delivering training for parents or educators<br>How to Apply Interested candidates should send their CV to: HR@neweraeducation-eg.com

# Job Purpose<br>The Product Category Specialist will own the end-to-end performance of specific dental and medical product portfolios On our e-commerce platform. You will be responsible for sourcing the right assortment, managing supplier relationships, optimizing digital catalog health, and implementing pricing strategies to drive GMV (Gross Merchandise Value) and profit growth in the Egyptian market.<br># Key Responsibilities<br>1. Assortment & Vendor Management* Sourcing: Identify and onboard key local distributors and international dental/medical brands relevant to the Egyptian market.<br>* Supplier Relations: Negotiate commercial terms, cost prices, exclusive bundles, and supply chain timelines with vendors.<br>* Stock Availability: Collaborate with the supply chain team to ensure high fulfillment rates and minimize "out of stock" scenarios on high-demand dental consumables.<br>2. E-Commerce Merchandising & Catalog Health* Data Accuracy: Ensure all products have precise medical/dental specifications, proper expiration dates where applicable, and compliant regulatory details.<br>* Onboarding Automation: Streamline the process for uploading new SKUs (Stock Keeping Units) with accurate images, descriptions, and categorization.<br>* Search Optimization: Optimize product titles and tags so dentists and medical professionals can easily find specific tools or materials using dental terminology.<br>3. Pricing & Commercial Strategy* Market Analysis: Monitor competitor pricing across traditional medical hubs (like El-Kasr El-Aini or specialized dental distributors) and other digital platforms.<br>* Dynamic Pricing: Implement promotional pricing, quantity discounts for large clinics, and seasonal campaigns to maximize margins while staying competitive.<br>* Campaign Collaboration: Work with Marketing to push low-rotation stock or highlight high-margin categories via newsletters, app push notifications, and targeted B2B campaigns. Job Requirements & Qualifications Criteria Requirements<br># Education <br>Bachelor’s degree in Biomedical Engineering, Dentistry, Pharmacy, or a related commercial/business field.<br># Experience <br>2-4 years of experience in Category Management, B2B Procurement, or Product Management—ideally within e-commerce or the medical/dental distribution sector in Egypt. Industry Knowledge Deep understanding of dental clinic needs, medical consumables, and familiarity with top dental manufacturing brands.<br># Analytical Skills <br>Strong proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) and data-driven decision-making. Languages Fluent in Arabic and professional proficiency in English.<br># Core Competencies for Success<br>* The "Dentist's Mindset": Ability to understand the specific pain points of an Egyptian dentist (e.g., material shelf-life, authenticity of biomaterials, delivery speed to clinics).<br>* Commercial Acumen: Strong negotiation skills with a proven track record of improving profit margins.<br>* Agility: Comfort working in a fast-paced tech startup environment where priorities can shift quickly based on market trends.

Company Description Safeco Tech Network Solutions (part of Safeco Tech Integrated Solutions) is a trusted provider of end-to-end technology solutions and professional services, serving enterprise customers and organizations in the Egyptian market. The company supports clients on their digital transformation journey through cybersecurity, networking, cloud, IT management, and data center solutions. Safeco Tech works closely with leading global technology vendors such as Cisco, Huawei, Microsoft, Dell EMC, Fortinet, Palo Alto, and others to deliver robust, scalable, and secure infrastructures. With deep expertise in security, networking, cloud, data protection, and unified computing, Safeco Tech helps organizations build resilient technology environments. The team focuses on long-term partnerships, industry best practices, and continuous innovation to drive measurable business outcomes. Role Description This is a full-time, on-site Sales Account Manager role based in Qesm Misr El Qadimah. The Sales Account Manager will manage and grow a portfolio of enterprise and commercial accounts, identifying new business opportunities across cybersecurity, networking, cloud, and data center solutions. Daily responsibilities include prospecting and qualifying leads, conducting customer meetings and presentations, and preparing proposals, quotations, and RFP responses in collaboration with technical teams. The role involves maintaining strong customer relationships, understanding client business and technical needs, and coordinating with pre-sales, delivery, and vendor partners to design and position suitable solutions. The Sales Account Manager will track opportunities in the CRM, forecast sales performance, achieve assigned targets, and ensure timely follow-up, contract closure, and post-sales handover. Qualifications Proven experience in B2B technology or ICT sales, preferably in cybersecurity, networking, cloud, or data center solutions, with a strong track record of meeting or exceeding sales targets. Solid understanding of enterprise IT concepts such as security (EDR, TDR, data protection), networking, unified computing, cloud infrastructure, and data center technologies. Strong account management and relationship-building skills, including stakeholder mapping, opportunity qualification, and long-term customer engagement. Excellent communication, negotiation, and presentation skills in en_US, with the ability to translate technical capabilities into clear business value. Ability to collaborate effectively with internal technical, pre-sales, and delivery teams, as well as external vendor partners and distributors. Skilled in pipeline management, sales forecasting, and CRM usage to track leads, opportunities, and customer interactions. Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience. Familiarity with major vendors such as Cisco, Huawei, Microsoft, Fortinet, Palo Alto, Dell EMC, or similar ecosystem partners is highly advantageous.

Cisco is looking for a detail-oriented and experienced Software QA Engineer with a strong background in Java Script and frontend technologies to work remote from Egypt and be part of the US team at Cisco. You will be responsible for ensuring the quality and reliability of our user-facing web applications. In this role, you will work closely with our frontend developers, product managers, and UI/UX designers to create and execute test plans, develop automated test scripts, and drive a culture of quality throughout the development lifecycle.<br>Responsibilities:Design, develop, and execute comprehensive test plans and test cases for new and existing frontend features. Create and maintain robust automated test suites using Java Script-based frameworks such as Cypress, Playwright, or Selenium. Perform manual and exploratory testing to identify visual defects, usability issues, and other bugs that automation may miss. Collaborate with frontend engineers to understand product requirements, review technical design documents, and provide early feedback on testability. Work within a CI/CD pipeline to integrate automated tests and report on quality metrics. Identify, document, and track defects using bug-tracking systems like Jira, ensuring clear and reproducible steps. Conduct regression testing to ensure that new code deployments do not negatively impact existing functionality. Participate in sprint planning, retrospective meetings, and code reviews to improve quality processes. Troubleshoot and debug issues in collaboration with the development team to help identify the root cause of problems.<br>Required Skills and Qualifications:3+ years of experience in software quality assurance, with a focus on frontend or UI testing. Strong proficiency in Java Script and solid understanding of core web technologies (HTML, CSS). Hands-on experience with at least one Java Script test automation framework (e.g., Cypress, Playwright, or Webdriver IO). Solid understanding of modern web frameworks such as React, Angular, or Vue.js. Experience with version control systems, particularly Git. Knowledge of QA methodologies and practices within an Agile or Scrum environment. Familiarity with cross-browser and cross-device testing to ensure a consistent user experience. Excellent analytical and problem-solving skills with a keen attention to detail. Strong written and verbal communication skills, with the ability to articulate technical issues clearly to both technical and non-technical audiences.<br>Bonus Qualifications:Experience with API testing using tools like Postman. Familiarity with performance, load, or security testing. Knowledge of continuous integration/continuous delivery (CI/CD) tools like Jenkins. Experience in a remote-first work environment.

ROLE AND RESPONSIBILITIES<br> Analyzing customer data/reporting requirements and developing the right design and building the report or dashboard to provide the requirements while ensuring quality, availability and ease of use. 1. Understanding the business requirements, business processes, and system functionality to develop the report or dashboards.2. Build and develop multi source reporting/dashboard capability serving different business areas and needs.3. Maintain and manage exiting reports/dashboards mapping to the latest definitions and sources while ensuring performance, availability and quality of the data.4. Automate reporting/dashboard outputs and notification on delays or quality issues related to the data to users with available systems and tools.5. Develop best practices for standard naming conventions, standard coding practices, appropriate tool selection and design guidelines to ensure quality and consistency of deliverables.6. Administrate and design the “Universe” using best practices to ensure data availability, quality, performance, correlation of different sources, ease of use and security compliance.7. Maintain security and grant user access to available reports/dashboards based requirements.8. Ensure compliancy with company Internal/External security, risk and audit.9. Coordinating with “Data Architecture and Integration” co-workers on the latest updates on the “Enterprise Business Terminology”/”Definition Document”/”Business Glossary”, understanding of the new data sources and data availability.10. Provide tool and usage training, including training material, for reports and dashboards users.11. Responsible for deployment into the production ensuring compatibility, adherence to guidelines and avoiding problems to the production system.12. Documenting all the required information and processes.13. Share knowledge, coach and mentor co-workers.14. Provide simple analysis proactively and based on demand to enhance clients awareness of the information available and to improve their analysis skills and capabilities. <br>MINIMUM QUALIFICATIONS, AND EDUCATION REQUIREMENTS1. Bachelor Degree in Computer Science OR Computer Engineering3. OR Bachelor Degree in Information Systems or Management of Information Systems<br>PREFERRED SKILLS1. Advanced knowledge in SQL2. Advanced knowledge in Excel3. Advanced Knowledge in Database Concepts and Design4. Advanced knowledge of OLAP and analytical reporting principles5. Advanced knowledge in Programming Languages6. Advanced experience in BI Tools (SAP Business Objects & MS Power BI)7. Strong technical communication & writing skills8. Presentation & communication skills9. Advanced understanding of the Banking business ADDITIONAL NOTESTesting and debugging is an important part of the job

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a Senior Middleware Engineer with deep expertise in enterprise messaging, event-driven architecture, and distributed systems integration.<br> In this senior-level role you will be the technical authority for all middleware platforms across the organisation, owning the design, deployment, performance, and reliability of messaging infrastructure that underpins our mission-critical applications.<br> You will lead integration strategy across RabbitMQ, Redis, and Azure Service Bus, working alongside development, DevOps, and cloud architecture teams to deliver scalable, resilient, and observable messaging solutions.<br> You will also serve as the primary escalation point for integration incidents and provide technical leadership and mentoring to the wider engineering team.<br> KEY RESPONSIBILITIES • Architect, deploy, and operate enterprise messaging and middleware platforms including RabbitMQ, Redis, and Azure Service Bus across development, staging, and production environments.<br> • Design and govern event-driven and message-driven integration patterns: pub/sub, competing consumers, dead-letter handling, saga/choreography, and request-reply.<br> • Lead performance engineering for middleware: tune RabbitMQ broker configuration, channel and prefetch settings, Redis eviction policies, cluster topology, and Azure Service Bus namespace tiers and partitioning.<br> • Define and enforce standards for message schema design, versioning, serialisation (JSON, Avro, Protobuf), and backward/forward compatibility.<br> • Implement and maintain High Availability and Disaster Recovery for middleware: RabbitMQ mirrored/quorum queues, Redis Cluster and Sentinel, Azure Service Bus geo-redundancy and paired namespaces.<br> • Establish end-to-end observability: distributed tracing (OpenTelemetry), metrics (Prometheus/Grafana), and alerting for queue depth, consumer lag, connection pool saturation, and error rates.<br> • Collaborate with application development teams to review integration designs, message flow architectures, and service mesh configurations before production release.<br> • Own middleware security posture: TLS configuration, certificate management, RBAC/ACL policies on brokers, Managed Identity authentication for Azure Service Bus, and secrets management.<br> • Drive Infrastructure-as-Code adoption for middleware provisioning using Terraform, Bicep, or Ansible.<br> • Support CI/CD pipeline integration for automated deployment, configuration, and smoke-testing of middleware components.<br> • Lead incident response and post-incident reviews for Severity 1 middleware outages; produce actionable remediation plans.<br> • Mentor mid-level and junior engineers; produce architecture decision records (ADRs), runbooks, and operational documentation.<br> CORE TECHNOLOGY EXPERTISE RabbitMQ • Expert knowledge of AMQP 0-9-1, exchanges, bindings, queues, and routing topologies (direct, topic, fanout, headers).<br> • Experience with Quorum Queues, Lazy Queues, and stream queues for durability and high-throughput scenarios.<br> • RabbitMQ cluster formation, quorum-based leader election, and cross-datacenter federation/shovels.<br> • Management API, Prometheus plugin, and Grafana dashboards for broker observability.<br> • Experience with MassTransit or NServiceBus on top of RabbitMQ for .<br>NET service bus abstractions.<br> Redis • Deep expertise in Redis data structures: Strings, Hashes, Lists, Sets, Sorted Sets, Streams, and HyperLogLog.<br> • Redis as a message broker: Pub/Sub, Redis Streams with consumer groups, and XREAD/XACK patterns for reliable processing.<br> • Redis as a caching layer: cache-aside, write-through, write-behind, TTL strategies, and cache stampede prevention.<br> • Redis Cluster (hash slots, resharding) and Redis Sentinel for HA; Azure Cache for Redis Premium tier configuration.<br> • Performance tuning: memory optimisation, eviction policies (LRU, LFU, allkeys), persistence (RDB/AOF) trade-offs.<br> Azure Service Bus • Expert-level experience with Azure Service Bus queues, topics, subscriptions, and forwarding rules.<br> • Message sessions, scheduled messages, deferred messages, dead-letter queues (DLQ), and message lock renewal patterns.<br> • Premium namespace configuration: partitioning, geo-disaster recovery (paired namespaces), and availability zones.<br> • Authentication via Managed Identity (RBAC), Shared Access Signatures (SAS), and Private Endpoints for network isolation.<br> • Integration with Azure Event Grid, Azure Logic Apps, Azure Functions, and APIM for end-to-end integration workflows.<br> • Cost optimisation: right-sizing tiers, auto-delete on idle, and message batching strategies.<br> REQUIRED SKILLS &amp; EXPERIENCE • 7+ years of software engineering or platform engineering experience, with 4+ years focused on middleware and integration platforms.<br> • Demonstrable senior-level expertise across RabbitMQ, Redis, and Azure Service Bus in production enterprise environments.<br> • Strong understanding of distributed systems fundamentals: eventual consistency, idempotency, at-least-once vs exactly-once delivery, and the two-generals problem.<br> • Experience designing and implementing event-driven microservices architectures and service integration patterns (EIP).<br> • Proficiency in at least one primary programming language commonly used for integration workloads: C# (.<br>NET), Java/Kotlin, Python, or Go.<br> • Hands-on experience with Kubernetes or container orchestration for middleware workloads (Helm charts, operators).<br> • Infrastructure-as-Code experience with Terraform, Bicep, or Ansible for middleware provisioning.<br> • Strong observability skills: distributed tracing with OpenTelemetry, metrics with Prometheus/Grafana, and structured logging.<br> • Experience with secure middleware configuration: TLS/mTLS, certificate rotation, secrets management (Azure Key Vault, HashiCorp Vault).<br> • Proven ability to lead technical initiatives, produce architectural documentation, and mentor engineers.<br> DESIRABLE / ADVANTAGEOUS • Experience with Apache Kafka or Azure Event Hubs for high-throughput event streaming use cases.<br> • Knowledge of MassTransit, NServiceBus, or Rebus service bus frameworks for .<br>NET. • Familiarity with Apache Camel, MuleSoft, or Azure Integration Services for enterprise integration patterns.<br> • Microsoft certification: AZ-204 (Azure Developer) or AZ-305 (Azure Solutions Architect).<br> • Experience with service mesh technologies: Istio, Linkerd, or Azure Service Mesh for mTLS and traffic management.<br> • Exposure to CQRS, Event Sourcing, and Outbox Pattern implementations in distributed systems.<br> • Familiarity with NATS, ActiveMQ, or IBM MQ from prior enterprise middleware environments.<br> • Knowledge of FinOps practices for cloud messaging cost governance.<br></span> </div>

Company Description K7 Consultancy Ltd. specializes in transforming HR and organizational development to foster sustainable growth and unlock human potential. Operating across the UK, MENA, and GCC regions, we offer tailored solutions in AI-driven HR transformation, competency frameworks, leadership development, and reward management. We empower organizations with innovative, value-driven strategies, building resilient, high-performance cultures that align talent with strategic objectives. Guided by core values of integrity, empowerment, continuous improvement, value creation, and excellence, we are committed to creating measurable success for our clients.<br>About the Role The Digital Marketing & Brand Content Specialist will support the planning, creation and delivery of digital marketing content across relevant channels. The role requires someone who can create professional written and visual content, support campaign execution and maintain a consistent brand presence across digital and marketing materials. Key Responsibilities Support digital marketing activities across relevant channels. Create written and visual content to support K7’s digital presence, campaigns, programmes and business development activities. Support content planning, scheduling and campaign coordination. Assist with website content, landing page materials and digital assets when needed. Support organic and paid marketing activities, including campaign assets and basic performance tracking. Coordinate with internal stakeholders and external providers to deliver marketing requirements on time. Maintain organised files, templates and brand assets.<br>What We’re Looking For Experience in digital marketing, content creation, social media management or a similar role. Strong graphic design skills and a good eye for layout, branding and visual consistency. Experience using tools such as Canva, Adobe Creative Suite or similar platforms. Good understanding of digital channels, content planning and campaign execution. Ability to write and adapt clear, professional marketing copy in English. Strong attention to detail and ability to manage multiple priorities. Comfortable working independently while collaborating with the team.<br>Nice to Have Experience in B2B marketing, consulting, professional services, HR, learning and development or training-related sectors. Basic knowledge of paid digital advertising and campaign reporting. Experience with basic video editing, motion graphics or short-form content creation. Experience with website content management or landing page updates. Arabic content capability would be an advantage.<br>Ideal Candidate The ideal candidate is creative, organised and practical. They can understand a brief, identify the right content approach and produce work that is professional, clear and aligned with the brand. Work Arrangement Remote or hybrid, depending on location and availability.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Customer Support Analyst - Arabic/English | Egypt&nbsp;</strong><br>Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. &nbsp;<br>Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, long-awaited bucket list trip or that overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it. &nbsp;<br>We’re hiring right now for a Customer Support Analyst - Arabic/English ! Search for #Travelport on LinkedIn and hear from our amazing team.&nbsp;<br>&nbsp;</p><br><p><strong>How you’ll make an impact:&nbsp;</strong><br>We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full Travelport range.&nbsp;<br>Your role in action:&nbsp;<br>Provide Helpdesk support of the full Travelport product range on both functional as well as technical issues. Managing incidents from our omnichannel offerings that include but are not limited to; phone, web submit, chat and email.&nbsp;<br>Identify and correctly troubleshoot all problems reported to minimize the impact on customers. Resolve problems reported by customers locally or refer to the correct service provider for rapid resolution within the Travelport escalation procedures.&nbsp;<br>Adhere to resolution/escalation times to minimize the impact on our customers and continually strive for improved performance. Continuously increase Travelport application knowledge to rapidly identify and resolve problems reported.&nbsp;<br>Report problems via our Incident Management System. Monitor and track these incidents through to valid updates/resolutions. Assist with identifying trends that can be used to increase customer satisfaction.&nbsp;<br>Ownership and commitment to problem resolution for Premier customers. Ensure all calls/incidents are handled promptly, courteously, accurately, and within Travelport policy. Promote Travelport self-service options to customers including MyTravelport.&nbsp;<br>&nbsp;<br><strong>Could this be you?</strong>&nbsp;<br>At least 2 years of knowledge of working experience within a travel agency, tour operator or airline environment. GDS knowledge – Galileo GDS experience required. Candidates with experience in other GDS systems would also be considered.&nbsp;<br>Experience with CETS or any other leisure tool is welcome but not required.&nbsp;<br>Ability to develop strong customer relationships through a collaborative, consultative, reliable, and empathetic approach. Strong team player with excellent English communication skills.&nbsp;</p><br><br> </div>

<p>Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Technical Support Engineer - Salesforce is responsible for diagnosing and resolving moderately complex technical issues related to Docusign for Salesforce integrations, serving as a key point of contact for customers and working closely with Engineering and Product teams to ensure timely issue resolution. This role focuses on independently managing support cases end-to-end, building deep product expertise, and consistently meeting SLA and customer satisfaction targets while contributing to knowledge sharing and incremental process improvements. This role may require participating in an on-call rotation during evenings and weekends, based on operational needs. This position is an individual contributor role reporting to the Manager, Technical Support. Responsibility Diagnose and resolve technical issues related to Docusign for Salesforce integrations, including managed packages such as Docusign Apps Launcher, Docusign Gen for Salesforce, Docusign Intelligent Agreement Management (IAM), and related integration services with Salesforce Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution Meet or exceed key performance indicators (KPIs) consistently, including SLA adherence, case response and resolution times, customer satisfaction (SAT%), and case closure targets, while maintaining high-quality, well-documented resolutions across all support engagements Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community Promote Docusign products and services through consultative discussions Partner with non-delivery teams to identify training needs and develop content Collaborate with cross-functional teams such as Product, Engineering, and Account Management to ensure alignment Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of experience in SaaS application support, technical troubleshooting, or integration support roles Experience with APIs, webhooks, OAuth authentication, and enterprise system integrations Experience in troubleshooting web-based applications and distributed systems in cloud environments Experience analyzing logs and network traffic using tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools, or observability platforms (e.g., Splunk, Datadog, Grafana) Professional proficiency in spoken and written English Preferred Excellent written and verbal communication skills Multi-lingual in Docusign-supported languages Knowledge of Salesforce and related certifications Experience supporting Docusign environments, including CLM workflows and related platform features Troubleshooting of regular expressions, code debugging, and complex data validation rules Domain expertise in web-based applications, web service APIs, monitoring tools (e.g., Dynatrace), and authentication technologies such as SAML and OAuth Independence in work execution and problem-solving in dynamic and ambiguous environments Familiarity with scripting or programming languages such as Python, JavaScript, Java, or C# (XML/JSON as data formats) Ability to prioritize multiple tasks and manage competing customer issues effectively Adoption of new technologies and application of learnings in daily work Communication with customers, peers, and executive audiences Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at EMAIL_ADDRESS. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at EMAIL_ADDRESS for assistance. Applicant and Candidate Privacy Notice #LI-Remote</p><p><strong>Desired Candidate Profile</strong></p><p>Basic Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of experience in SaaS application support, technical troubleshooting, or integration support roles Experience with APIs, webhooks, OAuth authentication, and enterprise system integrations Experience in troubleshooting web-based applications and distributed systems in cloud environments Experience analyzing logs and network traffic using tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools, or observability platforms (e.g., Splunk, Datadog, Grafana) Professional proficiency in spoken and written English Preferred Excellent written and verbal communication skills Multi-lingual in Docusign-supported languages Knowledge of Salesforce and related certifications Experience supporting Docusign environments, including CLM workflows and related platform features Troubleshooting of regular expressions, code debugging, and complex data validation rules Domain expertise in web-based applications, web service APIs, monitoring tools (e.g., Dynatrace), and authentication technologies such as SAML and OAuth Independence in work execution and problem-solving in dynamic and ambiguous environments Familiarity with scripting or programming languages such as Python, JavaScript, Java, or C# (XML/JSON as data formats) Ability to prioritize multiple tasks and manage competing customer issues effectively Adoption of new technologies and application of learnings in daily work Communication with customers, peers, and executive audiences</p>

<p>Recruitment Fraud Alert We ve learned that scammers are impersonating Commvault team members including HR and leadership via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at EMAIL_ADDRESS</p><p>As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer s business forward. We re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge. We are looking for a Success Account Manager to join us on a full-time basis in Egypt!</p><p>The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations. The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers.</p><p>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals. Leverage internal teams to deliver to customers' needs. Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set. Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region Incident management participating in follow the sun coverage through regional handovers. Weekly cadence meetings, best practice recommendations Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success. Capable of building initial relationship and growing the relationship into other groups and partners of the account Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management. Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state. Deep understanding of the various verticals and the business need Commvault is fulfilling training, success planning, establishing metrics of success, etc. as it relates. Hungry for ongoing education opportunities that are offered for Commvault products. Understands the technology from a user s perspective and help the customer identify the best ways for the intended business use of that technology. Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc. Understand and capable of influence customer advocacy needs. Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</p><p>We offer an attractive compensation and benefits package. Employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing eg. Commvault Certifications Good company environment to work in with some of the best talent around! An all-embracing company culture, an opportunity to join our Employee Resource Groups Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world! Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work. Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email EMAIL_ADDRESS For any inquiries not related to an accommodation please reach out to EMAIL_ADDRESS . Commvault's Privacy Policy</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering Degree or equivalent is desired.</li><li>Up to 4 years experience within a Support, Customer Success, Account, or Relationship Manager role.</li><li>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</li><li>Strong understanding of data management, backup, and recovery solutions.</li><li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li><li>Consulting experience with data centre operations</li><li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li><li>Ability to bridge technology and business goals to provide productive solutions.</li><li>Must have the ability to grasp new technical information quickly.</li><li>Project Management experience</li><li>Strong written and oral communication skill</li><li>Demonstrated customer service, leadership and team interaction skills are required.</li><li>Ability to handle various tasks and work well in a tense environment.</li><li>Flexibility to work in a fast-paced and demanding work environment.</li><li>Ability to convey technical information to business centric audiences.</li><li>Be able to collaborate closely with various customer teams technical, management and Executives.</li><li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li><li>Working knowledge of WAN technologies and TCP/IP networking</li><li>Working knowledge of Windows/Unix/Netware/Linux</li><li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li><li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li><li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li><li>Working knowledge of clustering or databases</li><li>Working knowledge of disaster recovery and design capabilities</li><li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li><li>Ability to read and interpret complex diagrams and specification requirements.</li><li>Commvault Product knowledge is desirable but not essential.</li><li>Business Administration Training and Project Management Training will be a plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Introduction</b></p><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration</p><p><b>Project Context and Scope</b></p><p>Duty Station of the Consultancy: Remote and working with IOM Regional Office for MENA- Cairo, Egypt.</p><p>Duration of Consultancy: Four (4) months, subject to the medical clearance.</p><p>Nature of the consultancy: Consultancy to conduct the first region-wide, corridor-sensitive, and implementation-assessed mapping of regular migration pathways within, into, and out of the Middle East and North Africa (MENA) region. The assignment encompasses a systematic inventory of binding and non-binding instruments governing regular pathways across all major thematic families, including labour, education, family, humanitarian and complementary, climate and environmental, health and care, business and investor, and return and circular pathways combined with a structured assessment of the data systems capable of tracking those pathways and corridors. Findings will be validated through a regional stakeholder workshop and synthesized into a policy brief and analytical report for use by IOM MENA, Member States, and partner agencies. Consultancy type B.</p><p><b>Project Context and Scope</b>:</p><p>The MENA region represents one of the world's most complex and consequential migration governance spaces. Northern Africa and Western Asia together hosted 54.1 million international migrants in 2024, including 49.2 million in Western Asia alone (UN DESA, 2025). The six members of the Gulf Cooperation Council (GCC) collectively host approximately 10 per cent of all migrant workers worldwide (IOM, 2025). Official remittance flows to low- and middle-income countries in MENA reached an estimated USD 58 billion in 2024 (World Bank, 2024). At the same time, UNHCR (2025) reported that more than 17.8 million people were forcibly displaced or stateless across the region by mid-2025. Despite this scale, no consolidated, corridor-sensitive, or implementation-assessed inventory of regular migration pathways exists for MENA as a whole. Existing documentation is fragmented across national, bilateral, and multilateral sources; existing inventories frequently record treaty signatures without assessing implementation quality; and non-labour pathway families, including education, climate, health, and complementary protection pathways remain systematically under-documented.</p><p>IOM has made facilitating regular pathways one of the three central pillars of its Strategic Plan 2024-2028 and its 2025 Regional Strategy for MENA explicitly identifies regular pathways as a priority investment area (IOM, 2025). The Global Compact for Safe, Orderly and Regular Migration (GCM) Objective 5 calls on States to adapt and expand regular pathways for labour mobility, education, family life, and protection. This assignment responds directly to both the institutional mandate and the evidence gap. Protection sensitive migration and labour policies.</p><p>The assignment requires the Consultant or Expert Team to deliver a comprehensive, multi-phase analysis of regular migration pathways in the MENA region. It begins with designing an analytical framework and database structure, supported by an inception report and coding manual. This is followed by a systematic desk review to compile and classify migration-related instruments across 18 countries, alongside building a structured inventory of relevant data sources, assessing their quality, accessibility, and gaps. The work also includes conducting key informant interviews with government entities, international organizations, and other stakeholders to enrich findings. Finally, the team will produce a regional analytical report, validate results through a stakeholder workshop, and deliver practical outputs including corridor fact sheets and a policy brief with evidence-based recommendations to guide policymakers on strengthening regular migration pathways.</p><p><b>Organizational Department / Unit to which the Consultant is contributing</b></p><p>Regional Data Hub (RDH), IOM Regional Office for Middle East and North Africa (MENA)</p><p><b>Travel required</b></p><p>Travel may be required.</p><p><b>Required Qualifications and Experience</b></p><p>Education, Experience and/or skills required</p><ul><li>Advanced university degree (Master's or equivalent) in Migration Studies, International Relations, Law, Political Science, Public Policy, Economics, Human Geography, or a closely related field from an accredited academic institution, with a minimum of seven years of relevant professional experience. A PhD in a relevant field may substitute for two years of professional experience.</li><li>Proven experience in comparative legal and policy analysis of migration governance frameworks, including bilateral and multilateral agreements.</li><li>Demonstrated experience producing structured migration databases or mapping exercises at regional scale, with sound methodological documentation.</li><li>Solid knowledge of the MENA region's migration governance landscape, including GCC labour systems, North Africa outward migration, and Mashreq country profiles.</li><li>Strong understanding of GCM Objective 5, IOM's Migration Governance Framework (MiGOF), and relevant SDG targets on migration governance.</li><li>Proven ability to synthesize complex evidence and produce clear, policy-relevant analytical reports for a practitioner and government audience.</li><li>Strong academic writing skills and demonstrated APA or equivalent referencing practice.</li><li>The candidate is required to be fluent in English; good knowledge in Arabic is an advantage.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree (Master's or equivalent) in Migration Studies, International Relations, Law, Political Science, Public Policy, Economics, Human Geography, or a closely related field from an accredited academic institution, with a minimum of seven years of relevant professional experience. A PhD in a relevant field may substitute for two years of professional experience.</li><li>Proven experience in comparative legal and policy analysis of migration governance frameworks, including bilateral and multilateral agreements.</li><li>Demonstrated experience producing structured migration databases or mapping exercises at regional scale, with sound methodological documentation.</li><li>Solid knowledge of the MENA region's migration governance landscape, including GCC labour systems, North Africa outward migration, and Mashreq country profiles.</li><li>Strong understanding of GCM Objective 5, IOM's Migration Governance Framework (MiGOF), and relevant SDG targets on migration governance.</li><li>Proven ability to synthesize complex evidence and produce clear, policy-relevant analytical reports for a practitioner and government audience.</li><li>Strong academic writing skills and demonstrated APA or equivalent referencing practice.</li><li>The candidate is required to be fluent in English; good knowledge in Arabic is an advantage.</li></ul><p><b>Professional Experience Desirable</b></p><ul><li>Experience with IOM MENA operations, programming, or data systems.</li><li>Knowledge of Arabic and/or French in addition to professional English proficiency.</li><li>Familiarity with migration data systems, including DTM, administrative permit data, and national population register linkage.</li><li>Experience working with the Abu Dhabi Dialogue, Doha Dialogue, or other MENA regional consultative processes.</li><li>Understanding of climate mobility linkages and MECC frameworks as applied to regular pathway design.</li></ul><p></p></section>

Executive Search Brief: General Manager (Greenfield Startup – Egypt) Target Candidate Profile The ideal candidate is a "pioneer-operator"—a professional who balances the high-level strategic requirements of a global multinational with the hands-on, resourceful mindset needed to build a manufacturing facility from the ground up in an emerging market.<br>1. Professional Experience Greenfield & Startup Mastery: Proven track record of setting up industrial facilities (preferably in packaging, apparel trims, or fast-moving manufacturing) from technical installation through to full production. Regional Expertise: Minimum 10+ years in leadership roles within North Africa (e.g., Morocco, Tunisia, Egypt). Must demonstrate a deep understanding of local labor relations, bureaucratic navigation, and business etiquette. Multinational (MNC) Fluency: Experience reporting into an international matrix structure, ensuring local operations align with global corporate governance, ESG standards, and reporting cycles. Commercial Transition: Demonstrated ability to pivot from a "Technical/Project Manager" focus during setup to a "Commercial/Sales Leader" role once production is stable.2. Educational Background Primary Degree: Bachelor’s degree in Engineering (Mechanical, Industrial, or Chemical) or Business Administration. Advanced Degree: An MBA or Master’s in International Management is highly preferred to manage the complexity of P&L and global stakeholder expectations. Linguistic Proficiency:English: Full professional proficiency (corporate reporting language). French: Highly desirable for North African business and legal environments. Arabic: A significant advantage for shop-floor leadership and local networking.3. Key Characteristics & Competencies Cultural Intelligence (CQ): The ability to bridge the gap between "Global HQ" expectations and local cultural nuances. This person must lead with empathy but maintain strict corporate discipline. Resilience & Agility: Comfortable with ambiguity and the inevitable "friction" of emerging market logistics (e.g., customs delays, utility instabilities, or regulatory shifts)."Hands-on" Leadership: Willingness to be on the factory floor during the installation phase, while possessing the gravitas to negotiate with global brand procurement directors. High Integrity: Unwavering commitment to international compliance and ethical standards, particularly in environments where local practices may diverge from corporate policy.<br>4. Search Focus & Competitive Targets Industry Targets: Candidates currently in senior roles within CCL Label, Avery Dennison, SML, or adjacent sectors like specialized automotive components or high-end industrial packaging. The "Ideal" Catch: A North African "Expat" returning home after a successful career in Europe/Turkey, or a local National who has climbed the ranks of a Tier-1 global manufacturing firm. Job description; Expectations:<br>I. Project Phase: Plant Setup & Operational Readiness Infrastructure Management: Oversee the technical outfitting, installation, and commissioning of production lines within the existing entity. Facility Integration: Coordinate with the host entity to align on shared resources (utilities, security, logistics) while maintaining the specific standards of the new business line. Supply Chain Localization: Identify and vet local raw material suppliers and service providers to optimize the local supply chain. Staffing & Training: Recruit a core technical and administrative team; implement specialized training programs to meet global quality benchmarks. II. Operational Phase: Production & Quality Excellence Process Stabilization: Lead the transition from machine installation to consistent, high-yield manufacturing. Quality Systems Management: Implement and maintain rigorous quality control protocols (e.g., color inspection, durability testing) required for apparel labeling. Regulatory Compliance: Ensure all production activities meet local labor laws, environmental regulations, and corporate ESG standards. P&L Accountability: Manage the initial startup budget and transition to full profit-and-loss responsibility for the local business unit. III. Commercial Phase: Business Development & Key Account Management Global Account Management: Serve as the primary local point of contact for globally contracted brand owners, ensuring their technical and delivery requirements are met. Sales Lead Generation: Proactively identify and secure new business opportunities within the regional apparel and textile market. Market Positioning: Develop and execute a regional commercial strategy to expand the brand’s footprint in Egypt. Stakeholder Liaison: Maintain strong relationships with the parent company, the host entity management, and local government bodies. IV. Leadership & Culture Strategic Vision: Translate global corporate objectives into actionable local milestones. Organizational Development: Foster a high-performance culture focused on safety, efficiency, and continuous improvement. Risk Management: Identify and mitigate operational or commercial risks inherent in a greenfield startup environment.

Job Title: Senior Forward Deployed AI Engineer Location: Egypt Department: TP.ai<br>About the Role:We are looking for a Senior Forward Deployed Engineer (FDE) to join TP.ai. This is a hands-on AI implementation role responsible for leading the successful deployment and adoption of TP.ai FAB solutions within client environments. As the senior technical owner of a deployment, you will serve as the primary technical point of contact for clients and bridge the gap between engineering, product, and operations teams. The role combines technical expertise, agile problem-solving, and client collaboration to deliver AI solutions that create measurable business impact. You will work with AI products and microservices through configuration, integration, and supported customization while contributing valuable feedback to improve scalability, reliability, and user experience.<br>Key Responsibilities:Discovery & Solutioning Conduct discovery sessions to understand business workflows and identify AI integration opportunities. Configure and customize FAB applications based on client requirements and operational needs. Rapidly prototype and iterate solutions during pilot phases, prioritizing configuration over custom code. Design and validate APIs, integrations, and workflows connecting FAB services with client systems. Lead technical discovery and scoping discussions with senior client stakeholders and translate requirements into deliverable solutions. Implementation & Integration Deploy AI and digital components, including APIs, models, and microservices in production environments. Build and maintain secure data pipelines, model guardrails, monitoring dashboards, and LLM observability capabilities. Configure solutions to ensure reliability, performance, and compliance. Collaborate with Security, Compliance, and Data teams to implement responsible AI practices, including data residency and GDPR requirements. Deploy and troubleshoot real-time voice and audio pipelines, including speech-to-text, noise cancellation, and audio device configurations. Establish delivery standards for testing, documentation, and handovers while mentoring mid-level Forward Deployed Engineers. Adoption & Value Realization Train end users and operational teams on AI-enabled workflows and capabilities. Optimize system behavior to maximize business outcomes and user satisfaction. Track key performance indicators, including accuracy, automation, productivity gains, and user feedback. Develop reusable playbooks and deployment templates to scale adoption across regions. Product Feedback & Continuous Improvement Capture insights from real-world deployments to identify product enhancements and edge cases. Collaborate with Product Managers and Engineering teams to improve features and usability. Contribute to product evolution through deployment feedback and lessons learned. Document best practices and success stories to support future rollouts.<br>Requirements:Education Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field. Advanced certifications in Cloud, Data Engineering, or AI Solution Delivery are preferred. Experience Minimum 5 years of experience in software, solutions, or integration engineering, including client-facing delivery or consulting experience. Proven experience owning end-to-end enterprise deployments as the senior technical point of contact. Hands-on production experience with Gen AI and LLM technologies. Experience working across multiple cloud platforms and cloud migrations. Hands-on experience with speech and real-time audio technologies. Experience implementing LLM observability and evaluation tooling. Experience building and maintaining data pipelines and working with data residency and GDPR requirements.<br>Technical Skills:Strong proficiency in Python, Java Script, or Node.js for scripting, integrations, and configuration work. Strong understanding of APIs, microservices, containers, and integration patterns. Experience with REST APIs, webhooks, message queues, and event-driven architectures. Production experience with cloud platforms, Dev Ops/MLOps pipelines, CI/CD, and Infrastructure as Code. Gen AI and LLM engineering experience, including:Retrieval-Augmented Generation (RAG) Prompt Engineering Lang Graph, Lang Chain, or equivalent orchestration frameworks AI guardrails, grounding techniques, and output quality analysis Experience with LLM observability tools such as Langfuse or equivalent. Hands-on experience with speech-to-text technologies, noise cancellation SDKs, and audio capture troubleshooting. Experience with monitoring and observability frameworks and Git-based development workflows. Experience with modern data platforms such as Databricks and/or Snowflake is a plus. Experience in contact centers, BPO, or regulated industries is advantageous.<br>Soft Skills:Entrepreneurial mindset and adaptability in dynamic environments. Strong communication and stakeholder management skills. Excellent analytical, troubleshooting, and hands-on implementation abilities. Ability to work effectively within established product architectures. Collaborative and client-focused approach. Professionalism and empathy when supporting both technical and non-technical stakeholders.

Passport.io provides payment operations as a service. With deep expertise in the payments industry and a commitment to solving complex business challenges, Passport.io empowers companies to streamline their financial operations.<br>It delivers the best in software and white-label support to make sure you can combat fraud, prevent and resolve costly chargebacks, increase your billings, build brand loyalty, and process your payments end-to-end with secure and easy-to-use technology.<br>Who We Are Looking For:<br>As a KYC Specialist, your primary function is to review, verify, and process merchant applications in accordance with the Company's compliance standards, risk procedures, and onboarding policies. You are expected to ensure that only legitimate and fully verified businesses are approved to operate on our platforms by conducting thorough Know-Your-Customer (KYC) checks and maintaining accurate documentation.<br>You will collaborate with Business Development, Merchant Support, Risk, and Compliance teams to facilitate smooth and compliant merchant onboarding while identifying and reporting any suspicious or fraudulent activities.<br>Key Responsibilities:<br>Merchant Verification and KYC Due Diligence<br>Conduct verification of merchant applications, including but not limited to:Business registration certificates, tax documents, proof of ownership, and company identification. Verification of directors, Ultimate Beneficial Owners (UBOs), and controlling persons, where applicable. Review and validate all submitted documents for authenticity, completeness, and compliance with internal KYC standards and applicable regulations. Request additional or corrected documentation from merchants when requirements are incomplete, inconsistent, or unclear. Identify and escalate potentially suspicious applications, documentation, or business models to the Risk or Compliance team for further investigation.<br>Cross Functional Collaboration:<br>Collaborate closely with Business Development, Account Management, Merchant Support, Fraud Investigation, Risk, and Compliance teams to ensure an efficient and compliant onboarding process. Provide timely updates and communicate verification issues, case progress, and escalations to the Supervisor or Team Lead.<br>Compliance and Risk Management Stay informed on global KYC/KYB regulations, AML requirements, high-risk industries, and merchant risk indicators relevant to the Company's operations. Uphold confidentiality, data privacy, and information security standards when handling sensitive business information.<br>Quality and Continuous Improvement<br>Participate in periodic quality assurance (QA) reviews, refresher training, and team meetings to maintain consistency and improve review quality. Contribute to process improvements by identifying recurring issues, operational bottlenecks, and opportunities to enhance onboarding efficiency.<br>Who Should Apply<br>At least 3+ years of experience in KYB, KYC, Merchant Onboarding, AML, Compliance, Risk Operations, Fraud Prevention, or a similar role, preferably within the fintech, payments, banking, or financial services industry. Strong understanding of Know Your Business (KYB), Know Your Customer (KYC), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Ultimate Beneficial Ownership (UBO) verification. Experience reviewing business registration documents, ownership structures, corporate records, and supporting verification documents. Familiarity with AML/CTF regulations, sanctions screening, PEP screening, adverse media checks, and merchant risk assessment. Excellent analytical, investigative, and problem-solving skills with strong attention to detail. Ability to make sound, risk-based decisions while maintaining accuracy and consistency. Strong English communication skills, both written and verbal. Experience using compliance, case management, or merchant onboarding platforms is an advantage.<br>Why Join Us:<br>If you are eager to take your career to the next level in the payment industry, this is the opportunity for you. We offer:Competitive compensation depending on experience and skills. Career advancement opportunities across a global network. A dynamic, international team environment. Exposure to the fintech and gaming industries. Office-based role in Cairo — surrounded by like-minded innovators<br>This role is the ideal opportunity for someone looking for new challenges that would allow them to make a noticeable, positive impact in the company while learning and adapting to our fast-paced scale-up environment.<br>As part of our growing team in Cairo, you will have a lot of opportunities to develop your career further with us. With future expansion plans, now is a great time to join us on our journey to change the way we pay. Notes: Only shortlisted candidates will be contacted

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <div>Job Description</div> <br> <p>Responsibilities</p> <p> </p> <p> Inspect all incoming shipments to ensure the correct quantity and quality.</p> <p> Verify that goods correspond with the purchase order or requisition.</p> <p> Ensure that all items are free from damage and report any discrepancies to the relevant departments.</p> <p> Organize and maintain the storage areas in an orderly manner.</p> <p> Ensure proper handling and storage of items in line with safety and quality standards.</p> <p> Update inventory records in the system and keep track of stock levels.</p> <p> Ensure that all paperwork, such as purchase orders, delivery notes, and receipts, are completed accurately.</p> <p> Maintain clear records for auditing and reporting purposes.</p> <p> Coordinate with suppliers, procurement, and other departments to ensure timely deliveries.</p> <p> Assist in the distribution of supplies to the respective departments.</p> <p> Ensure all items are stored in a safe manner, following health and safety regulations.</p> <p> Handle hazardous materials or perishable goods with care.</p> <p> Communicate any issues or delays in deliveries to the relevant parties.</p> <p> Work with the purchasing department to manage supply chain issues.</p> <p> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p> <br> <div>Qualifications</div> <br> <p>Abilities/Key Competencies/Skills</p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p> </p> <p>Leading Myself</p> <p> Positive Orientation</p> <p> Operational Decision Making</p> <p> Self-Development &amp; Management</p> <p>Leading Others</p> <p> Developing an Empowered Team</p> <p> Leading an Engaged and Diverse Team</p> <p> Communication</p> <p>Leading the Business</p> <p> Advocating Guest Passion</p> <p> Business Planning and Analysis</p> <p> Business Improvement and Change</p> <p> </p> <p>Experience/Certificates/Education</p> <p> High school diploma or equivalent; vocational or technical certification in warehouse management or supply chain management can be advantage.</p> <p> Prior experience in receiving, inventory control, or warehouse management is highly valued.</p> <p> Strong attention to detail and organizational skills.</p> <p> Ability to handle physical tasks, such as lifting and moving supplies.</p> <p> Knowledge of inventory systems and basic administrative skills.</p> <p> Strong communication and problem-solving abilities.</p> <p> Previous experience in a similar role (e.g., warehouse, logistics, or stock management) is often preferred.</p> <br> <div><br></div><ul> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p><p>While each project involves unique tasks, contributors may:</p><ul><li>Design and evaluate rule application scenarios reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated;</li><li>Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios;</li><li>Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos;</li><li>Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change;</li><li>Document all test cases with verified regulatory citations to the specific subsection never approximated, never fabricated.</li></ul><p>Apply</p><p>Pass qualification(s)</p><p>Join a project</p><p>Complete tasks</p><p>Get paid</p><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p>On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What we look for</h2><p>This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p><ul><li>Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field;</li><li>2+ years of compliance, audit, legal, risk management, or financial services experience;</li><li>Current or recent experience in compliance &amp; regulatory roles, financial crimes, or adjacent roles;</li><li>Citation discipline as a core habit able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate;</li><li>CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong;</li><li>Strong written English (C1+).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are looking for Senior Data Analyst who has deep technical analytics with business partnership. In this role you aren't just expected to build dashboards, you're expected to own the entire analytical lifecycle and influence business decisions.&nbsp;<br><br><p><b>What you'll do:</b></p><br><ul> <li>Own analytics for one or more business domains (such as Lending, Payments, Risk, Sales, or Growth), acting as the primary analytics partner for stakeholders.</li> <li>Translate ambiguous business questions into clear analytical problems, delivering actionable insights that drive decision-making.</li> <li>Build, maintain, and govern trusted metrics and dashboards in Looker using LookML, ensuring consistent definitions and a reliable single source of truth.</li> <li>Conduct advanced analyses, including funnel diagnostics, cohort analysis, segmentation, churn and activation analysis, and causal inference, to uncover not just what happened, but why.</li> <li>Partner directly with senior stakeholders to scope requests, prioritize work, communicate findings, and confidently present analytical recommendations.</li> <li>Ensure data quality by validating datasets, reconciling discrepancies, and identifying limitations related to data availability or privacy requirements.</li> <li>Contribute to the analytics platform by improving documentation, semantic models, coding standards, and best practices that enable the team to scale.</li> <li>Communicate insights through concise dashboards, presentations, and documentation tailored to different audiences.<br></li> </ul><br><p><b>To succeed in this role, you'll need to have:</b></p><br><ul><li><ul> <li>5+ years of experience in data analytics, including at least 2 years operating independently in a senior individual contributor capacity.</li> <li>Background in fintech or banking is strongly preferred.</li> <li>Advanced SQL with strong understanding of complex datasets and multi-row relationships.</li> <li>Experience with cloud data warehouses such as BigQuery (preferred), Snowflake, or Redshift.</li> <li>Strong experience building governed BI solutions in Looker/LookML or comparable platforms such as Tableau or Power BI.</li> <li>Experience with dbt or similar data transformation frameworks.</li> <li>Working knowledge of Python or R for analysis and automation.</li> <li>Strong foundation in statistics, experimentation, and causal analysis (A/B testing, cohort analysis, regression, diff-in-diff, regression discontinuity, etc.).</li> <li>Ability to transform ambiguous business questions into well-scoped analytical projects.</li> <li>Strong analytical judgment and methodological rigor.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Commitment to data quality, governance, and consistent metric definitions.</li> <li>Ability to work autonomously and own projects from problem definition through delivery.</li> </ul></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Transport clubs to/from guest vehicles and/or group buses. Pick up and drop off guest golf bags at bag drop. Provide directions to golfers to golf-related areas. Assist golfers with carts and equipment. Distribute score cards and pencils to golfers. Remove golf carts from storage area and stage for play. Remove rental clubs for use by guests, and clean and store after use. Store, clean, tag, and organize guest clubs in bag room storage. Clean, detail, restock golf carts after each use. Document any golf cart damage and deficiency for mechanic's review. Maintain cleanliness of golf-related areas. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Setup/reset/break down practice stations. Pick up/wash balls from practice facility. Ensure the security of all golf equipment in storage. Notify manager/supervisor of any important issues as necessary. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p>About Four Seasons:</p><br><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.</p><br><br><p>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</p><br><br><br><p>About the location:</p><br><br><br><p>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</p><br><br><br><p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p><br><br><br><br><p>[Bartender]</p><br><br><p>Four Seasons Hotel Cairo at The First Residence</p><br><br><br><p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Bartender who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p><br><br><br><br><p>What You Bring</p><br><br><br><p>· Requires a working knowledge of division operations.</p><br><br><p>· Working knowledge is generally learned on-the-job.</p><br><br><p>· Requires ability to operate computer equipment and other [Department] systems.</p><br><br><p>· Requires reading, writing and oral proficiency in the English language.</p><br><br><p>· More than 1 year experience.</p><br><br><p>. Very good command of English language.</p><br><br><br><p>What We Offer:</p><br><br><br><p>· Competitive salary, wages, and a comprehensive benefits package</p><br><br><p>· Excellent training and development opportunities</p><br><br><p>· Complimentary dry cleaning for employee uniforms/ business attire.</p><br><br><p>· Complimentary employee meals</p><br><br><p>· Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</p><br><br><p>· Dental and medical/disability/life insurance</p><br><br><p>· Retirement pension plan</p><br><br><p>· Employee service awards</p><br><br><p>· Annual employee party/social and sports events</p><br><br><br><br><p>Schedule &amp; Hours</p><br><br><br><p>Full–time job with 44 working hours a week.</p><br><br><br><br><br><br><br><br> </div>