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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure Charging systems KPIs are met via daily monitoring on the performance reports. Define needed monitoring controls to be able to monitor KPIs and provide the needed automation for quality improvement. Achieve KPI s and share it with management on a daily/weekly/monthly basis Responsible rolling out all the Upgrades and packages applied on the Charging System and the organizing the roll out plans with the different projects managers Assess the charging system capacity reports and set actions for performance improvement. Attends different technical forums &amp; meetings inside and outside technology which aim to improve the charging services quality. Perform housekeeping and system monitoring to prevent problem before its occurrence. Act upon escalated alarms /complains from the services operations front line Team. Solve individual or Global Customers Complains through Remedy system, Seibel or mails. Implement required network configuration and operational changes including Upgrades &amp; expansions. Apply different configuration changes with minimal impact. Launch commercial projects/ prepaid customers promo s and apply the required testing according to the agreed KPI s Escalate and follow up problems with vendors, evaluate &amp; implement their recommendations. Regular management update as per agreed on KPIs Ensuring that work is done according to VFE &amp; Industry standards. Ensure running the business in conformance with company security policies. Participate in technical sessions and courses and ensure full understanding and alignment with the new services and projects.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of relevant experience in telecom/IT.</li><li>Sound technical capability and leadership skills.</li><li>Excellent troubleshooting skills.</li><li>Excellent interpersonal and communication skills.</li><li>Excellent presentation skills.</li><li>Ability to work under pressure.</li><li>Must have technical / professional qualifications: BSc of Engineering in Telecommunications or Computer science.</li><li>Advanced knowledge of telecom network services and telecom protocols SS7,TCP/IP.</li><li>Advanced knowledge in IT operating systems (Unix, Linux etc.) and system administration.</li><li>Advanced knowledge of Database technologies, has a good knowledge in Data Base administration.</li><li>Good knowledge on security and audit concepts.</li><li>Hands on experience at (Clustering solutions, Database Administration, virtualization &amp; Application servers Weblogic, TomCat &amp; Jboss )</li><li>Good knowledge of computer programing languages and scripting</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Support Specialist to join our growing team in Alexandria. The successful candidate will be responsible for maintaining the organization s IT infrastructure, providing technical support to users, ensuring system reliability, and contributing to the smooth operation of our technology environment.If you enjoy solving technical problems, supporting users, and working with modern IT systems, we would love to hear from you.</p><p>Responsibilities:</p><ul><li>Provide first- and second-level technical support to end users.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Troubleshoot hardware, software, printer, and peripheral issues.</li><li>Configure and maintain wired and wireless networks.</li><li>Monitor and maintain LAN, WAN, VPN, routers, switches, and internet connectivity.</li><li>Install, configure, and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and security policies using Active Directory.</li><li>Perform routine system maintenance, updates, and software deployments.</li><li>Configure and maintain backup solutions and assist in disaster recovery procedures.</li><li>Maintain antivirus, endpoint protection, and cybersecurity best practices.</li><li>Support meeting rooms, audio-visual equipment, and video conferencing systems.</li><li>Document technical issues, solutions, and IT assets.</li><li>Coordinate with external vendors and service providers when necessary.</li><li>Ensure high levels of customer service while resolving support requests efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in IT Support, Help Desk, or Systems Administration.</li><li>Strong knowledge of Windows 10/11 and Windows Server.</li><li>Experience with Microsoft 365 Administration.</li><li>Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).</li><li>Experience with Active Directory and Group Policy.</li><li>Familiarity with virtualization technologies (Hyper-V or VMware) is a plus.</li><li>Knowledge of backup solutions and cybersecurity fundamentals.</li><li>Experience supporting printers, scanners, and other office equipment.</li></ul><p>Preferred Certifications</p><ul><li>CompTIA A+</li><li>CompTIA Network+</li><li>Microsoft Certified (Modern Desktop Administrator or equivalent)</li><li>Cisco CCNA (preferred but not mandatory)</li></ul><p>Required Skills</p><ul><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple support requests.</li><li>Strong documentation and organizational abilities.</li><li>Ability to work independently and collaboratively within a team.</li><li>Professional attitude with a commitment to continuous learning.</li></ul><p></p></section>

Company: Global MF Company Egypt<br>Job Summary:<br>The Technical Inside Sales & Business Development Specialist is responsible for driving sales growth by identifying new business opportunities, generating quotations, following up on customer inquiries, supporting technical product selection, and maintaining strong customer relationships. The role focuses on industrial fastening and identification solutions, including stainless steel cable ties, stainless steel banding systems, identification products, nylon cable ties, detectable cable ties, and installation tools serving Telecom, Utilities, Infrastructure, Oil & Gas, Petrochemical, Food & Beverage, and Industrial sectors.<br>Key Responsibilities:<br>Generate and qualify new sales opportunities. Contact prospective customers through calls, emails, Linked In, and other channels. Prepare and follow up on quotations. Maintain customer records and opportunities in CRM. Identify projects and tenders related to company products. Support customers in selecting the appropriate products and solutions. Coordinate samples and technical documentation with customers. Follow up on submitted quotations until order closure. Build relationships with procurement, engineering, maintenance, and project teams. Monitor market activity, competitors, and customer requirements. Support technical submittals and product approvals. Participate in achieving monthly and annual sales targets. Prepare weekly sales activity and pipeline reports. Products:Stainless Steel Cable Ties Stainless Steel Banding Systems Permanent Identification Solutions Detectable Cable Ties Nylon Cable Ties Reusable Cable Ties Cable Tie Mounts & Accessories Installation Tools Target Industries:Telecom Utilities Electrical Contractors Infrastructure Oil & Gas Petrochemical Offshore Refineries Food & Beverage Pharmaceutical<br>Requirements:<br>Bachelor Degree (Engineering preferred).1-4 years experience in B2B sales, technical sales, or industrial products. Strong communication and negotiation skills. Good English language skills. Good knowledge of Microsoft Office. CRM experience is preferred. Ability to understand technical products and specifications. Strong follow-up and customer relationship skills.<br>KPIs:<br>Number of new accounts created. Number of quotations issued. Value of opportunities generated. Quotation-to-order conversion rate. Revenue generated. Customer retention rate. Number of customer meetings arranged.<br><br>Send Your CV Via: youssef.mohamed@globalmf-eg.com

Key Responsibilities: Learning Management System & Platform Management – with the HRMS supervisor support Configure and maintain the LMS (settings, features, integrations) Manage upgrades and new releases Ensure system performance and reliability Handle integrations with HRIS and other tools User & Access Management – With IT Management team Create and manage user accounts, roles, and permissions Enroll users in courses and learning plans Troubleshoot login and access issues Manage organizational structures (departments, cohorts, groups) Training Courses & Content Management Upload, organize, and update learning content Create and manage courses and certifications Archive or retire outdated content Help translate business or learning needs into LMS solutions Reporting & Analytics Generate reports on enrollments, completions, scores, and compliance Track mandatory training and certification status Provide data to HR, L&D, compliance, or leadership teams Ensure data accuracy and integrity Learner & Instructor Support – With TDS & L&D Team Members Act as first-line support for learners and instructors Resolve technical issues and escalate when needed Create user guides, FAQs, or quick how-to resources Train instructors or content creators on LMS usage Security, Privacy & Compliance – With IT Management team Enforce data protection and privacy standards Manage permissions and audit logs Support compliance training and reporting requirements Process Improvement & Governance Document LMS processes and admin procedures Recommend improvements based on usage and feedback Test new features and pilot enhancements Act as liaison between vendors, IT, and L&D stakeholders<br><br>Job Location Maadi

Overview<br>We're looking for an Senior SEO & AI Search Optimization Specialist to lead our organic growth across websites, Saa S products, and service-based businesses. This role combines traditional SEO with modern AI search optimization (AEO & GEO). You'll be responsible for improving search visibility, technical performance, content strategy, and authority across both search engines and AI-powered platforms like Chat GPT, Gemini, Claude, and Perplexity.<br>Contract: 6-month renewable (Remote)<br>Responsibilities<br>SEO Strategy Develop and execute SEO, AEO, and GEO strategies aligned with business goals. Conduct keyword research, search intent analysis, and content planning. Build topical authority, content clusters, and long-term organic growth roadmaps. Identify new growth opportunities through market and search trend analysis. Technical SEOPerform comprehensive technical SEO audits. Optimize crawlability, indexing, rendering, site architecture, URL structure, and internal linking. Improve Core Web Vitals, page speed, mobile performance, and overall technical health. Implement and validate structured data (Schema.org), XML sitemaps, robots.txt, canonicals, redirects, and other technical SEO best practices. Content & AI Search Create and optimize content for both traditional search engines and AI-powered search experiences. Produce SEO content briefs and optimize metadata, headings, images, and on-page elements. Improve visibility for Featured Snippets, AI Overviews, and answer engines. Apply semantic SEO, entity optimization, and E-E-A-T best practices. Research & Authority Building Perform competitor analysis, keyword gap analysis, content gap analysis, and SERP research. Develop internal linking strategies to strengthen topical authority. Plan and execute backlink acquisition strategies while monitoring backlink quality and authority. Performance & Reporting Track rankings, traffic, conversions, indexing, and technical performance. Build reports and dashboards using GA4, Google Search Console, and Looker Studio. Continuously test, analyze, and improve SEO performance through data-driven decisions.<br>Requirements<br>Required Experience3+ years of experience in Technical SEO and Organic Search. Strong understanding of Technical SEO, On-Page SEO, Off-Page SEO, Content SEO, and AI Search Optimization (AEO & GEO). Proven experience developing SEO strategies that drive measurable organic growth. Hands-on experience with keyword research, content strategy, competitor analysis, backlink strategy, and internal linking optimization. Deep understanding of crawlability, indexing, Java Script SEO, Core Web Vitals, structured data, rendering, and search engine behavior. Familiarity with HTML, CSS, Java Script, HTTP status codes, redirects, CDN, and server-side rendering (SSR). Tools Experience with most of the following:Google Search Console Google Analytics 4 (GA4) Google Tag Manager (GTM) Google Looker Studio Ahrefs Semrush Screaming Frog Sitebulb Google Page Speed Insights Rich Results Test Word Press, Shopify, Webflow, or other CMS platforms<br>What We're Looking For Strong analytical and problem-solving skills. Data-driven mindset with excellent attention to detail. Ability to collaborate with developers, designers, and content teams. Passion for staying up to date with evolving SEO and AI search technologies.<br>What We Offer6-month renewable contract Performance-based renewal Competitive compensation Flexible remote work Opportunity to work on diverse websites, Saa S products, and high-growth brands

<p>We are looking for an experienced and results-driven <strong>Telesales Specialist</strong> to join our sales team. The successful candidate will be responsible for contacting potential customers, understanding their needs, presenting our products and services, following up with leads, and closing sales.</p><p>The ideal candidate should have strong communication and persuasion skills, excellent English proficiency, and a proven track record of achieving and exceeding sales targets.<br>What We Offer</p><ul><li><p>Fully remote work.</p></li><li><p>Competitive salary.</p></li><li><p>Attractive commission and performance-based incentives.</p></li><li><p>Professional and supportive work environment.</p></li><li><p>Training and professional development opportunities.</p></li><li><p>Career growth and advancement opportunities.</p></li></ul><h2>Ideal Candidate</h2><p>We are looking for a confident and persuasive sales professional who thrives in a target-driven environment, excels at building customer relationships, and consistently converts leads into successful sales while working independently in a remote setting.</p><p><strong>Requirements</strong></p><ul><li><p>Minimum <strong>5 years</strong> of proven experience in Telesales, Inside Sales, or a similar sales role.</p></li><li><p>Excellent English communication skills (spoken and written).</p></li><li><p>Proven ability to achieve and exceed sales targets.</p></li><li><p>Strong persuasion, negotiation, and closing skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong follow-up and customer relationship management abilities.</p></li><li><p>Ability to handle objections and challenging customer situations professionally.</p></li><li><p>Experience using CRM systems and sales tools is preferred.</p></li><li><p>Strong computer and digital communication skills.</p></li><li><p>Ability to work independently and efficiently in a remote environment.</p></li><li><p>Highly motivated, organized, professional, and results-oriented.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<p>We’re looking for a <strong>Meta Ads Specialist</strong> to join our Performance Marketing team. In this role, you’ll be responsible for managing and optimizing our Facebook and Instagram campaigns to drive customer acquisition, leads, and subscriptions.</p><br>Key Responsibilities:<ul><li>Set up, manage, and optimize campaigns across Facebook and Instagram.</li><li>Build and manage different audience types, including prospecting, retargeting, and lookalike audiences.</li><li>Monitor campaign performance and make regular optimizations to improve results.</li><li>Manage advertising budgets and make sure spending is aligned with campaign goals.</li><li>Test different audiences, creatives, ad formats, and messaging to find the best-performing combinations.</li><li>Work closely with the creative and content teams to develop and test new ad creatives.</li><li>Analyze campaign data and identify trends, opportunities, and areas for improvement.</li><li>Track the user journey from ad engagement to website visits, registrations, and subscriptions.</li><li>Monitor key metrics such as CPA, CPL, CTR, CPC, CVR, and ROAS.</li><li>Scale successful campaigns while maintaining efficient acquisition costs.</li><li>Prepare regular performance reports and share insights with the team.</li><li>Stay up to date with Meta Ads updates and the latest paid social trends.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<p>We’re looking for a <strong>Meta Ads Specialist</strong> to join our Performance Marketing team. In this role, you’ll be responsible for managing and optimizing our Facebook and Instagram campaigns to drive customer acquisition, leads, and subscriptions.</p><br>Key Responsibilities:<ul><li>Set up, manage, and optimize campaigns across Facebook and Instagram.</li><li>Build and manage different audience types, including prospecting, retargeting, and lookalike audiences.</li><li>Monitor campaign performance and make regular optimizations to improve results.</li><li>Manage advertising budgets and make sure spending is aligned with campaign goals.</li><li>Test different audiences, creatives, ad formats, and messaging to find the best-performing combinations.</li><li>Work closely with the creative and content teams to develop and test new ad creatives.</li><li>Analyze campaign data and identify trends, opportunities, and areas for improvement.</li><li>Track the user journey from ad engagement to website visits, registrations, and subscriptions.</li><li>Monitor key metrics such as CPA, CPL, CTR, CPC, CVR, and ROAS.</li><li>Scale successful campaigns while maintaining efficient acquisition costs.</li><li>Prepare regular performance reports and share insights with the team.</li><li>Stay up to date with Meta Ads updates and the latest paid social trends.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<p>We’re looking for a <strong>CRO Specialist</strong> to join our Performance Marketing team. In this role, you’ll focus on improving our website and subscription journey to turn more visitors into registered users and paying subscribers.</p><br><p>You’ll work closely with the Performance Marketing, Product, Design, Content, and Development teams to understand user behavior, identify where users drop off, and find ways to improve the overall conversion rate.</p><br>Key Responsibilities:<ul><li>Analyze the user journey from the first website visit to registration and subscription.</li><li>Identify where users drop off and find ways to improve the conversion funnel.</li><li>Review and optimize landing pages, CTAs, registration pages, subscription pages, and checkout flows.</li><li>Plan and run A/B tests on pages, content, CTAs, forms, and user journeys.</li><li>Use data and user behavior insights to identify conversion problems and suggest improvements.</li><li>Monitor website performance using tools such as GA4, Google Tag Manager, Microsoft Clarity, Hotjar, or similar tools.</li><li>Work with the Performance Marketing team to understand traffic quality and improve the post-click experience.</li><li>Collaborate with Product, UX/UI, Design, Content, and Development teams to implement improvements.</li><li>Track key metrics such as Conversion Rate, Subscription Rate, Bounce Rate, Funnel Drop-off, and CPA.</li><li>Turn data and user insights into clear and practical recommendations.</li><li>Test, measure, and continuously improve the website and subscription experience.</li><li>Prepare regular reports on CRO performance, test results, and key findings.</li><li>Stay up to date with CRO, UX, analytics, and experimentation best practices.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<p>We’re looking for a <strong>CRO Specialist</strong> to join our Performance Marketing team. In this role, you’ll focus on improving our website and subscription journey to turn more visitors into registered users and paying subscribers.</p><br><p>You’ll work closely with the Performance Marketing, Product, Design, Content, and Development teams to understand user behavior, identify where users drop off, and find ways to improve the overall conversion rate.</p><br>Key Responsibilities:<ul><li>Analyze the user journey from the first website visit to registration and subscription.</li><li>Identify where users drop off and find ways to improve the conversion funnel.</li><li>Review and optimize landing pages, CTAs, registration pages, subscription pages, and checkout flows.</li><li>Plan and run A/B tests on pages, content, CTAs, forms, and user journeys.</li><li>Use data and user behavior insights to identify conversion problems and suggest improvements.</li><li>Monitor website performance using tools such as GA4, Google Tag Manager, Microsoft Clarity, Hotjar, or similar tools.</li><li>Work with the Performance Marketing team to understand traffic quality and improve the post-click experience.</li><li>Collaborate with Product, UX/UI, Design, Content, and Development teams to implement improvements.</li><li>Track key metrics such as Conversion Rate, Subscription Rate, Bounce Rate, Funnel Drop-off, and CPA.</li><li>Turn data and user insights into clear and practical recommendations.</li><li>Test, measure, and continuously improve the website and subscription experience.</li><li>Prepare regular reports on CRO performance, test results, and key findings.</li><li>Stay up to date with CRO, UX, analytics, and experimentation best practices.</li></ul> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Support delivery of process excellence initiatives by leading end-to-end diagnostics, process mapping, root cause analysis, and implementation support for telecom business processes—helping improve operational efficiency, customer experience, and cost through Lean Six Sigma and data-driven improvement, in alignment with Vodafone objectives and the senior lead’s transformation agenda.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Lead workstreams within process optimization projects: deliver assigned scope from discovery to implementation, ensuring alignment to priorities and measurable outcomes (supports execution of major optimization initiatives).</li> <li>Run process diagnostics: capture voice of the customer and pain points, map As-Is/To-Be, identify waste and bottlenecks, and recommend improvements.</li> <li>Perform root cause analysis and propose solutions: conduct 5-Why, Fishbone, Pareto analyses and validate root causes using data, logs, and operational evidence.</li> <li>Analytics and KPI management: build KPI baselines, benchmarking views, and tracking to monitor performance and confirm benefits.</li> <li>Standardization and documentation: draft standard operating procedures, controls, checklists, and process documentation; maintain version control and ensure repeatability.</li> <li>Stakeholder engagement and workshops: facilitate process mapping, root cause analysis, and prioritization workshops and drive action closure across teams (supports cross-functional collaboration and influence).</li> <li>Business case support: quantify benefits (time, cost, risk reduction, customer experience), support business case inputs and benefit tracking.</li> <li>Change enablement support: prepare communication and training drafts and operational readiness packs for new processes.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>Process mapping and redesign: end-to-end thinking, handoffs, controls.</li> <li>Structured problem solving: corrective action, hypothesis testing, simplification of ambiguity.</li> <li>Analytical capability: trend analysis, KPI design, insights.</li> <li>Stakeholder management and facilitation: workshops, alignment, influence without authority.</li> <li>Documentation and communication: standard operating procedures, presentations, executive-ready updates.</li> </ul> <h4>Must have technical and professional qualifications</h4> <ul> <li>More than 3 years’ experience in process improvement, transformation, or management consulting.</li> <li>Strong communication and collaboration skills; able to engage cross-functionally.</li> <li>Lean Six Sigma Green Belt.</li> <li>Tools: Excel, PowerPoint; process mapping; reporting (Power BI is a plus).</li> </ul> <h4>Who we are</h4> <p>We are a leading international telecommunications company, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <p><strong>Role purpose:</strong> The candidate will work as an application support during working hours and on call, solve technical issues (global and individual), will be responsible for technical reviews, upgrades, service restoration, integration with back-ends and maintaining system's security. Responsible for system deployment for one or more of Vodafone Risk, Wincash, Extranet and Eshop.</p> <h4>Who you are</h4> <p><strong>Key accountabilities and decision ownership:</strong></p> <ul> <li>Previous experience in VF frontline call center</li> <li>Cross functional communication skills</li> <li>Ability to manage change across different departments and communicate with different levels of the organization</li> <li>High time management</li> <li>Fundamental knowledge of project management</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <p><strong>Core competencies, knowledge and experience:</strong></p> <ul> <li>Demonstrates ability of teamwork, flexible, take initiative, set plans and executes them in addition to problem solving, handle multiple tasks/priorities</li> <li>Excellent analytical, problem solving and negotiation abilities</li> <li>Ability to solve critical issues</li> <li>Expert level in using customer care systems</li> <li>Very good analytical and report writing skills</li> <li>Very good presentation skills</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>Programming experience</li> <li>Shell scripting</li> <li>Java</li> <li>Unix and Linux</li> <li>Oracle database</li> <li>SQL/PLSQL</li> <li>Microsoft SQL Server</li> <li>Siebel IP17+ administration</li> <li>UIPath</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>Together we can.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p>#VOIS #BeUnrivalled #CreateTheFuture</p> <h4>About this role</h4> <p>We are seeking a detail-oriented MIS Specialist (German Speaker) to manage HR systems activities and support the full employee lifecycle, including onboarding, system updates, offboarding, and payroll coordination. This role focuses on delivering accurate HR reporting and analytics while collaborating with stakeholders to ensure data integrity and process efficiency.</p> <h4>What you’ll do</h4> <ul> <li>Support day-to-day HR system operations and administrative activities</li> <li>Prepare weekly, monthly, and annual reports using HR data sources</li> <li>Deliver regular and ad hoc reports to stakeholders</li> <li>Manage employee lifecycle updates including new starters, transfers, and leavers</li> <li>Handle offboarding processes and unpaid leave tracking</li> <li>Maintain and improve data quality and integrity across HR systems</li> <li>Update and maintain employment records and system data</li> <li>Participate in system updates, user acceptance testing (UAT), and enhancements</li> <li>Ensure documentation for HR systems and reporting processes is up to date</li> <li>Deliver services in line with agreed Service Level Agreements (SLAs)</li> <li>Respond to employee queries related to HR systems and reporting</li> <li>Contribute to HR projects and continuous process improvements</li> <li>Support payroll by providing accurate employee data (e.g. leave, absences)</li> </ul> <h4>Who you are</h4> <ul> <li>A collaborative professional with strong stakeholder management skills</li> <li>An effective communicator who can engage confidently across different levels</li> <li>Experienced in HR systems, reporting, and data handling</li> <li>Proficient in Microsoft Excel and presentation tools</li> <li>Familiar with HR platforms such as SuccessFactors and related systems</li> <li>Educated to degree level in Management Information Systems, Business Administration, or a related field</li> <li>Equipped with 1-2 years of experience within HR or a similar function</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international HR operations within a global organisation</li> <li>Opportunity to work closely with cross-functional and multicultural teams</li> <li>Hands-on experience with advanced HR systems and reporting tools</li> <li>A supportive environment focused on continuous improvement and learning</li> <li>Participation in strategic HR initiatives and transformation projects</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced HR data analysis and reporting techniques</li> <li>HR systems management, including system enhancements and UAT processes</li> <li>Stakeholder engagement and communication across functions</li> <li>Process optimisation and continuous improvement methodologies</li> <li>Payroll data coordination and compliance practices</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <strong>Strategic & analytical thinking</strong><br> <li>Strong analytical and problem-solving skills.</li> <li>Ability to derive actionable insights from market, customer, and performance data.</li> <li>Knowledge of business performance analysis, forecasting, and opportunity identification.</li> <strong>Stakeholder management & collaboration</strong><br> <li>Ability to work effectively across multiple functions and align stakeholders around common objectives.</li> <li>Strong communication and presentation skills.</li> <li>Project coordination and execution capabilities.</li> <strong>Commercial acumen & execution</strong><br> <li>Understanding of market dynamics, customer behavior, and go-to-market principles.</li> <li>Ability to support the development and execution of regional growth initiatives.</li> <li>Results-oriented mindset with strong attention to execution and impact.</li> <h4>Who you are</h4> <strong>Years of experience</strong><br> <li>2–4 years of experience in marketing, commercial strategy, business planning, analytics, sales planning, consulting, or related fields.</li> <li>Experience in telecommunications, FMCG, technology, or other data-driven industries is preferred.</li> <li>Exposure to cross-functional projects, market analysis, or commercial performance management is an advantage.</li> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <h4>What you’ll do</h4> <h4>Who you are</h4> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <h4>What skills you will learn</h4> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The QA & Testing Auto. Tech Specialist is responsible for supporting the testing team to ensure the quality and reliability of software products. This entry-level role focuses on executing manual test cases, learning the fundamentals of automation, and assisting in the identification and reporting of bugs. The engineer will work under the supervision of senior testers and collaborate with development teams to gain hands-on experience in the software testing lifecycle.</p> <h4>Responsibilities</h4> <p><strong>Test execution & documentation</strong><br> <li>Execute manual test cases and report defects clearly.</li> <li>Assist in documenting test scenarios, steps, and expected results.</li> <li>Help maintain test artifacts under guidance.</li></p> <p><strong>Automation support</strong><br> <li>Participate in learning automation scripting and framework usage.</li> <li>Assist in running automated tests and interpreting basic results.</li> <li>Support senior testers in test script development and maintenance.</li></p> <p><strong>Collaboration & communication</strong><br> <li>Work closely with business team members and developers to understand requirements and testing scope.</li> <li>Attend daily standups, sprint planning, and review meetings.</li> <li>Provide updates on test execution progress and issues.</li></p> <p><strong>Learning & development</strong><br> <li>Take part in internal training and mentorship programs.</li> <li>Stay updated with foundational QC and automation concepts.</li> <li>Gradually take on more complex testing tasks as skills develop.</li> <li>Capture lessons learnt and best practice to improve test methodologies.</li></p> <h4>Competencies and qualifications</h4> <p><strong>Education & experience:</strong><br> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> <li>1–2 years of experience in software testing.</li> <li>Internship or academic experience in testing is a plus.</li> <li>Basic understanding of software development and QA processes.</li> <li>Certified ISTQB Foundation level is mandatory.</li></p> <p><strong>Technical skills:</strong><br> <li>Knowledge of test case design, execution, and bug reporting.</li> <li>Familiarity with at least one test management or defect-tracking tool (e.g., JIRA).</li> <li>Exposure to test automation tools (e.g., Selenium, Appium).</li> <li>Basic understanding of scripting or programming (e.g., Java, Python).</li> <li>Awareness of Agile methodologies.</li> <li>Certified ISTQB Agile tester is a plus.</li></p> <p><strong>Soft skills:</strong><br> <li>Good communication and collaboration skills.</li> <li>Willingness to learn and take direction from senior team members.</li> <li>Detail-oriented mindset with an eagerness to improve.</li> <li>Team player with a proactive attitude.</li></p> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please let us know so we can support you accordingly.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Responsible for end-to-end operations to organize Learning and Leadership trainings for specific programs based on Local HR and vendor alignments (including system booking, financial processing, and evaluation analysis based on report extractions if needed).</li> <li>Monitor and analyze the quality, feedback and success of trainings completed.</li> <li>Responsible to provide trainings statistics and give recommendations with needed action plan.</li> <li>Build relationship with relevant stakeholders by establishing the right communication channels and ensuring satisfaction of service delivery, identifying potential problems / risks and escalating issues when needed.</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in business administration or any relevant study.</li> <li>Fluent in English and German is a must.</li> <li>0 to 3 years of operational experience (Experience in HR Operations is preferrable).</li> <li>Proficient knowledge of MS Office Suite applications (Word, Excel &amp; PowerPoint).</li> <li>Interest in Information Technologies (Automation &amp; Robotics).</li> <li>Excellent communication skills and teamwork abilities.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Responsible for end-to-end operations to organize Learning and Leadership trainings for specific programs based on Local HR and vendor alignments (including system booking, financial processing, and evaluation analysis based on report extractions if needed).</li> <li>Monitor and analyze the quality, feedback and success of trainings completed.</li> <li>Responsible to provide trainings statistics and give recommendations with needed action plan.</li> <li>Build relationship with relevant stakeholders by establishing the right communication channels and ensuring satisfaction of service delivery, identifying potential problems / risks and escalating issues when needed.</li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in business administration or any relevant study.</li> <li>Fluent in English and Italian.</li> <li>0 to 3 years of operational experience (Experience in HR Operations is preferrable).</li> <li>Proficient knowledge of MS Office Suite applications (Word, Excel &amp; PowerPoint).</li> <li>Interest in Information Technologies (Automation &amp; Robotics).</li> <li>Excellent communication skills and teamwork abilities.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>Food Safety Specialist – Four Seasons Hotel Cairo at Nile Plaza, Egypt</h4> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and encourage offering phenomenal service.</p> <p>We seek creative talents that are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.</p> <h4>The Role of Food Safety Specialist:</h4> <p>We are currently seeking a full-time talented Food Safety Specialist who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>The Food Safety Specialist plays a critical role in identifying and addressing potential risks to food safety, implementing corrective actions, and continuously improving processes to ensure compliance with regulatory requirements and hotel standards.</p> <h4>Our Ideal Food Safety Specialist:</h4> <p>Our ideal Food Safety Specialist should hold a bachelor's degree in food science, veterinary and microbiology, along with certificates in food safety systems (ISO 22000, HACCP, BRC) with a minimum of 2-3 years of experience in a food safety or related role.</p> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals, and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end from problem definition through execution, measurement, and iteration across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.</p><p>WHAT S ON YOUR PLATE?</p><ol><li>SOP Design &amp; Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.</li><li>Program Ownership: Take full ownership of assigned CX-PI programs define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets</li><li>Agent Empowerment &amp; Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement</li><li>Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function</li><li>Stakeholder Management: Partner with SSC, local markets and, Product (DH &amp; talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of experience working in contact centers - Demonstrated experience in AI projects with partial or full automation projects - Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies - Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication - SOP creation and process mapping proficiency strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar - Critical thinking and data analysis proficiency to identify root causes and drive decisions - Ability to lead workshops and influence without authority across cross-functional teams - Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</p><p></p></section>