وظائف مديرين - القاهرة مصر

Company Description Andalusia for Healthcare Business Solutions specializes in designing flexible, user-friendly, and adaptive healthcare management systems to address the complex challenges faced by the healthcare industry. Focused on meeting high-quality requirements, Andalusia helps customers optimize operational processes and enhance overall profitability. The organization brings innovative solutions to streamline workflows and improve efficiency in healthcare management.<br>Role Description This is a full-time, on-site position based in Alexandria, Egypt. The Software Delivery Manager will oversee the successful delivery of software projects, ensuring that they meet client expectations and project objectives. Responsibilities include managing project timelines, leading cross-functional teams, collaborating with stakeholders, allocating resources, and maintaining alignment with organizational goals. The role requires proactive problem-solving, strategic planning, and efficient communication to ensure timely and quality delivery of software solutions.<br>Qualifications Must be Alexandria resident or open to re-allocate Strong analytical skills to evaluate project challenges and develop solutions Strong hands-on knowledge in . NET architecture, design patterns and microservices. Experience in program management to plan, execute, and deliver software projects Effective team management skills to lead cross-functional teams and manage resources Excellent communication skills to collaborate with stakeholders and provide regular updates Background in consulting to understand client needs and offer tailored solutions Proficiency in project management tools and methodologies Bachelor’s degree in Computer Science, Software Engineering, Business Administration, or a related field Previous experience in healthcare or software industries is an advantage

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEManager - Client Services | MAF Retail | Head Office Egypt<br>ROLE SUMMARYThe Manager – Client services is responsible for managing brand and agency relationships, driving media revenue through growth and ensuring delivery of high-performing, data led advertising solutions across our retail media ecosystem.<br>ROLE PROFILEDeliver and exceed sales targets by driving adoption of retail media products across digital, in-store and omni-channel touchpoints. Oversee your clients’ campaigns planning, execution and delivery while regularly communicating performance results. Develop & sell tailored media proposals that drive effective and high return retail media campaigns. Understand the value of MAF Precision Media’s competitive offerings and pricing and articulate MAF Precision media benefits in a manner meaningful to the customer. Contribute to the continuous evolution of the retail media proposition, helping shape new formats and commercial opportunities. Build and manage a robust sales pipeline and monthly sales forecast as well as activity tracking. Serve as the main point of contact for brand and agency partners, managing day-to-day relationships, by developing a deep understanding of client business objectives, brand priorities and marketing calendars to identify opportunities for collaboration. Work hand in hand with the commercial team to generate synergies and ensure the correct approach for any given brand, understanding the countries strategy to build campaigns that deliver against brands KPIs.<br>REQUIREMENTSBachelor’s degree in Marketing, Business, Economics, Communication, or any other related field . Master’s Degree in related field is preferred.5+ years experience in client management, media sales or digital advertising. Online advertising, digital media, or analytics sales experience with global and regional accounts. Must have significant success in media sales, with a specific focus on digital display from either retailer, publisher or media agency. (retail media experience highly desirable). Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence.<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

&T Express Egypt is looking for a Quality Control Manager to lead our Quality function and drive operational excellence across the network.???? What You’ll Be Responsible For:• Lead and manage the QC team and ensure effective performance & development• Monitor end-to-end parcel transit time, backlog, and operational performance• Drive mis-sorting control and reduce operational errors• Conduct compliance audits and identify operational non-compliance• Lead investigations related to damage, loss, claims, and data anti-fraud• Conduct Root Cause Analysis (RCA) and implement CAPA• Analyze customer complaints and identify systemic quality issues• Develop and implement network-wide SOPs and quality standards• Ensure internal audit and ISO 9001 compliance???? Requirements:• Minimum 3 years of experience in personnel/team management• Strong background in Quality Control / Quality Assurance, preferably within logistics, shipping, or e-commerce.• Strong analytical, problem-solving, and decision-making skills• Excellent leadership and communication skills• Ability to manage multiple quality initiatives across a large operational network

Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

About us:at Mighty Foods, we’re going through an exciting period of growth, making our food and snack products more accessible to more people and families across Egypt. We have a big dream to become a market leader in the snacking category, helping people enjoy life and eat better every day. so if you are someone who dreams big, this might just be the moment you have been waiting for.<br>Role Overview:As a Trade Marketing Manager, you will serve as the critical link between Marketing and Sales, transforming brand strategies into powerful in-market executions. You will be responsible for driving visibility, product availability, and sell-through performance across our retail channels. In a highly competitive FMCG environment, this role ensures Mighty Foods wins at the point of sale.<br>Key Responsibilities Channel Strategy: Design and implement tailored trade marketing strategies for Modern Trade, Convenience, and Economic Channels in alignment with brand objectives. Promotions & Activations: Plan and execute in-store promotions, sampling activities, and displays while coordinating with Key Account Managers and Sales teams. Category Management: Optimize shelf space, product placement, and merchandising standards across stores; recommend initiatives to grow categories and shopper engagement. Sales Tools & Training: Develop POS materials, promotional toolkits, and sell-in decks; train sales and merchandising teams to ensure flawless in-store execution. Data & Insights: Analyse sales performance, promotion ROI, and shopper behaviour to recommend adjustments in pricing, assortment, and promotional strategies. Cross-Functional Alignment: Work closely with Marketing, Sales, Supply Chain, and Retail Partners to guarantee successful execution and stock availability. Budget Management: Own and monitor the trade marketing budget, ensuring maximum impact and return on investment.<br>Requirements:Bachelor’s degree in Marketing, Business Administration, or related field.6–8 years of experience in Trade Marketing or Brand Activation, preferably within FMCG or Food & Beverage. Proven experience in managing Modern Trade and retail channel strategies. Strong analytical skills with the ability to translate data into actionable strategies. Excellent leadership, communication, and project management abilities. Proficiency in ERP systems, Excel, and trade marketing tools.<br>How to Apply Send your CV to career@mighty-foods.com or message me directly. Know someone who'd be a great fit? Please share.

About Best for Eve: Best for Eve is a growing organization based in Cairo, Egypt, focused on delivering high-quality products and services that support everyday needs. We value innovation, reliability, and a strong customer-centric approach. We offer a supportive, inclusive, and respectful environment where team members are encouraged to contribute ideas, collaborate across functions, take ownership of their work, and continuously grow their careers.<br>Role Overview: We are looking for a highly motivated, full-time, on-site District Manager for the Cairo and Giza territories. In this role, you will be the driving force behind our sales and marketing activities. You will collaborate with cross-functional teams to enhance customer experience while leading and mentoring field teams to ensure the effective execution of our commercial and export strategies.<br>Key Responsibilities:Team Leadership: Manage, coach, and support field teams, ensuring daily operations run efficiently and promoting a culture of continuous improvement. Strategic Execution: Set and track sales targets, execute marketing campaigns, and align field efforts with established organizational workflows. Market Intelligence: Monitor market trends, competitor activity, and customer needs, translating insights into actionable, problem-solving plans. Stakeholder Engagement: Visit key accounts and build strong, respectful relationships with healthcare professionals, distributors, and internal partners. Administration & Reporting: Prepare accurate performance reports, coordinate with internal departments on pricing and supply, and ensure full compliance with company policies.<br>Qualifications:Experience: Proven experience in pharmaceutical sales and marketing at a district or area level. Leadership Skills: Strong people management skills with the capacity to work collaboratively with diverse teams and maintain a professional attitude. Strategic Ability: Demonstrated capability in territory planning, time-management, target setting, and performance monitoring. Education: Bachelor’s degree in Pharmacy, Science, Veterinary Medicine, or a related field (Advanced degrees or certifications are an advantage). Communication: Excellent negotiation and relationship-building skills, with professional fluency in English and Arabic (written and spoken). Technical Proficiency: Solid analytical skills, high attention to detail, and basic proficiency with digital tools, MS Office, and CRM/sales reporting platforms. Adaptability: Ability to manage multiple priorities under tight deadlines, work on-site in Cairo and Giza, and adapt to new responsibilities.

<p><br></p><p>What You'll Do: Manage projects and handle the communication with client to ensure all instructions are executed.</p><p>Key Responsibilities: Including but not limited to:</p><ul><li>Managing projects: Adding the project on Transparent software.</li><li>Deliver projects on time.</li><li>Adding the PO on transparent.</li><li>Conduct QA using CAT tools.</li><li>Estimate deadline.</li><li>Handling communication with customers</li><li>Handle different communications with the client regarding: new project, opportunities, feedback, queries, Pos, and invoices.</li><li>Handle positive and negative feedback.</li><li>Follow up on feedback implementation.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>What You Bring to the Table: Excellent to Fluent English skills. 3 to 5 years of relevant experience. Proficient in Microsoft Office and relevant software.</p>

<p style=\"text-align:left\"><b>Job Location</b></p>CAIRO BUSINESS OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p><b>Key Responsibilities</b></p><ul><li>Drive digital commerce growth across key online retailers.</li><li>Develop and execute strategies to improve traffic, conversion, and sales performance.</li><li>Partner with Brand, Sales, and Media teams to deliver business objectives.</li><li>Manage digital commerce campaigns and optimize performance through continuous improvement.</li><li>Own budget planning, tracking, and investment effectiveness.</li><li>Use data and analytics to identify opportunities and inform business decisions.</li><li>Lead testing and innovation initiatives to unlock new growth opportunities.</li><li>Collaborate with cross-functional teams to deliver integrated business results.</li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p><b>Preferred Experience </b></p><ul><li>Experience in Digital Commerce, Performance Marketing, Retail Media, E-commerce, or related growth functions.</li><li>Strong analytical mindset with the ability to translate data into business actions.</li><li>Proven ability to manage multiple stakeholders and deliver results in a fast-paced environment.</li><li>Experience managing investments and driving measurable business outcomes through digital channels.</li></ul><p></p><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</p><p></p><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000156838<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level

<p><br></p><p>What You'll Do The Customer Renewal Manager (CRM) is responsible for driving the end-to-end renewal lifecycle for assigned customers in a defined Unit/Area. As part of Teradata s Go-To-Market (GTM) organization, this position will serve as the primary role responsible for sustaining/renewing customers and growing our ARR baseline. The CRM will partner closely with the Account team including Customer Experience and Finance to ensure effective account collaboration and cancels and erosions prevention. The CRM will be responsible for managing several customers to business objectives including recurring revenue retention and growth, on-time renewal execution, expansions, and outlook accuracy. The CRM will work with the account team on account planning to identify customer needs/risks and opportunities both in preparation for upcoming renewals as well as mid-term adjustments and Cloud opportunities. The CRM is responsible for being the expert in Teradata s renewal/sustainment strategy and works directly with the customer to negotiate standard and custom renewals including terms, SLAs and penalties. The CRM will align the renewal strategy with the Account Executive (AE), Customer Solution Architect (CSA) and wider account team to achieve optimal results. A key responsibility of the CRM is completing and executing preventive actions on Cancellations and Erosions, leveraging early insights and collaborating with Field Technology Management, Services Delivery Management and Customer Services Management. The CRM will be responsible for the development, application and delivery of cancel and erosion save plans alongside the Customer Services Architect (CSA), with the aim to increase customer retention and revenue retention; in addition to the identification of upsell and cross sell. As an integrated member of the GTM account team, this role is primarily responsible for retaining recurring revenue across Teradata s business through exceptional renewal sales execution. This includes building and maintaining strong partnerships with both internal and customer stakeholders.</p><p>Renewal Scope Areas Include : Basic understanding of the components that make up a renewal in order to articulate the e2e solution. Understanding of sales process including managing account relationships and customer interaction. Renewals includes any revenue in Teradata that has been previously sold and should be retained through repeat contracting on a scheduled basis, including Term, Cloud, Maintenance and SWUR. Turn-key Renewals: CRM will own the oversight of the renewal process, managing customer engagement supported by the process from the back-office teams. Upsell/Cross-Sell/New-Sell: In certain circumstances the CRM will own the sales cycle for the generation of new revenue. This will be part of the normal renewal lifecycle in accounts, where there is opportunity to expand the scope of the renewal to new business, like increasing a customer support Success Tier and Cloud services. Customer Presentations: Prepare and deliver customer presentations to align with business objectives and ensure common understanding of scope of work and renewal strategy. Renewal Contract documentation: Be responsible for overseeing or/and preparation &amp; development of renewal contract/SOW as necessary. Technical knowledge of database systems, operating systems (desirable) Account planning, selling and negotiating are core elements of success in this role. This role will focus on: Effective account planning and renewal preparation, leveraging the entire Teradata portfolio to protect and drive recurring revenue growth Renewing Teradata's recurring revenue footprint with existing customers with on-time accuracy and oversight of all contract lifecycle management activities&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>BSc/BCA degree or equivalent</li><li>Minimum of 5 years related work experience</li><li>Demonstrated sales success managing account relationships and developing new account opportunities</li><li>Ability to work with multiple Customers at the same time including capturing each engagement s discussions, notes, follow-up, issues, etc.</li><li>Ability to work successfully at the intersection of business, technology and services and translate/communicate across both</li><li>Presence: enthusiastic and high energy, but also poised, confident and extremely professional</li><li>Innovative and assertive, with the ability to pick up new technologies and assess situations quickly</li><li>Fluent in the following tools: Salesforce, Excel, PowerPoint, SharePoint, ERP, Install Base and Contract Lifecycle Management solutions</li><li>Advanced interpersonal, listening and communication skills, including presentation and facilitation skills, and a track record of effectively communicating with and influencing at all levels</li><li>Must possess excellent verbal and written communication skills</li><li>Proven project and time management skills with ability to thrive in a fast-paced, team environment and handle multiple tasks simultaneously.</li><li>Demonstrate personal and professional values consistent with Teradata s values</li><li>Be highly collaborative, transparent, organised, detail oriented and a stickler for accuracy</li><li><br></li></ul>

<p>The Translation Gate, LLC, in collaboration with Hiring Genius, is hiring an Account Manager (English Speakers).</p><p>&nbsp;</p><p>Location: Maadi Corniche, Cairo, Egypt</p><p>Work Model: Hybrid (On-site / Remote as per schedule)</p><p>&nbsp;</p><p><strong>Key Responsibilities &amp; Role Details:</strong></p><p>- Managing and maintaining client accounts, primarily in US, Europe, or Asia regions.</p><p>- Handling B2B communications and ensuring high-quality client satisfaction.</p><p>- Shift options available: APAC (5 AM - 1 PM), EMEA (10 AM - 6 PM), US (4 PM - 12 AM).</p><p>&nbsp;</p><p><strong>Requirements &amp; Qualifications:</strong></p><p>- Egyptians only | Graduates only (Bachelor's Degree).</p><p>- Maximum age: 35 years.</p><p>- Fluent / Excellent English (B2 – C1 level).</p><p>- Minimum 2 to 3 years of experience in BPO, Contact Center, SaaS, or Translation &amp; Localization industry.</p><p>- Prior experience managing international clients (US, Europe, or Asia) is required.</p><p>&nbsp;</p><p><strong>Salary &amp; Benefits:</strong></p><p>- Net Salary: EGP 25,000 – 30,000 (Based on experience).</p><p>- Additional Compensation: Commission + Profit Sharing.</p><p>- Medical &amp; Social Insurance provided.</p>

<p><h4>Job summary</h4> <p>Responsible for the analysis of revenue, profit and demand associated with hotel rooms and space inventory in a given market or cluster. Position prepares forecasts, budgets, weekly and daily projections and analyzes the progress of each. Develops and/or uses analytical tools and systems to maximize revenues and profit. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area. OR</li> <li>4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Analyzing and reporting revenue management data</strong></p> <ul> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information, identifying current and potential problems and proposing solutions.</li> <li>Submits reports in a timely manner, ensuring delivery deadlines.</li> <li>Extracts and analyzes data in order to draw viable/actionable business conclusions.</li> <li>Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders.</li> <li>Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – three-month and six month, long range and budget.</li> <li>Prepares revenue and profit opportunity analysis.</li> <li>Manages all revenue, profit and demand data associated with rooms and function space.</li> </ul> <p><strong>Executing revenue management projects and strategy</strong></p> <ul> <li>Takes a predetermined strategy and drives the execution of that strategy.</li> <li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li> <li>Observes, receives, and otherwise obtains information from all relevant sources.</li> <li>Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.</li> <li>Understands and accurately represents individual property needs.</li> <li>Provides recommendations to improve effectiveness of revenue analysis processes.</li> <li>Communicates brand initiatives, demand and market analysis to hotels, clusters, franchise partners, owners.</li> <li>Promotes and protects brand equity.</li> <li>Prepares sales strategy critique.</li> </ul> <p><strong>Building successful relationships</strong></p> <ul> <li>Develops constructive and cooperative working relationships with others, and maintaining them over time.</li> <li>Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</li> <li>Develops and manages internal key stakeholder relationships.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Informs and/or updates the executives and the peers on relevant information in a timely manner.</li> <li>Enters, transcribes, records, stores, or maintains information in written or electronic form.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

Key Responsibilities:<br>✅ Develop, implement, and maintain HSE policies, procedures, and programs.<br>✅ Ensure compliance with local HSE regulations and company standards.<br>✅ Conduct workplace risk assessments, safety audits, and inspections.<br>✅ Monitor environmental and occupational health performance.<br>✅ Lead accident and incident investigations, identify root causes, and implement corrective actions.<br>✅ Develop and deliver HSE training and awareness programs.<br>✅ Coordinate emergency preparedness and response plans.<br>✅ Partner with leadership and operational teams to strengthen safety culture.<br>✅ Prepare HSE reports, maintain documentation, and recommend continuous improvements.<br><br>What We're Looking For:<br>✔ Bachelor's degree in Occupational Health &amp; Safety, Environmental Engineering, Industrial Engineering, or a related field.<br>✔ Professional certifications such as NEBOSH or IOSH are a strong advantage.<br>✔ Strong expertise in Health, Safety &amp; Environment (HSE) management.<br>✔ Proven experience in risk assessment, regulatory compliance, and environmental protection.<br>✔ Hands-on experience in accident investigation, root cause analysis, and incident reporting.<br>✔ Excellent communication, analytical, and problem-solving skills.<br>✔ Experience in manufacturing, distribution, or a similar industrial environment is preferred.

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <p><strong>Vision, planning and control</strong><br> Define and communicate the high-level vision and desired future state for the programme.<br> Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br> Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br> Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p> <p><strong>Organisation & leadership</strong><br> Build and lead high-performing cross-functional teams.<br> Clarify skills requirements and manage recruitment and development during engagement.<br> Act as a coach and mentor, fostering collaboration and motivation.<br> Influence relationships with internal and external stakeholders and support effective business change.</p> <p><strong>Quality assurance and reporting</strong><br> Apply quality assurance standards across all work streams.<br> Implement robust reporting mechanisms for budget, timelines, and KPIs.<br> Maintain accurate financial and project documentation, including lessons learned and closure reports.</p> <p><strong>Risk, issue and change management</strong><br> Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p> <p><strong>Financial management</strong><br> Align outcomes with benefits realisation plans and manage scope changes effectively.<br> Maintain business cases and ensure ongoing viability of projects and programmes.<br> Forecast and report on budgets and expenditure accurately.</p> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Job description</h4> <p>Assist in planning and executing procurement strategies for hotel operations.</p> <p>Source and negotiate with vendors to obtain the best quality products at competitive prices.</p> <p>Maintain and update vendor database; build strong supplier relationships.</p> <p>Process purchase orders, track deliveries, and ensure timely receipt of goods.</p> <p>Ensure compliance with company policies, quality standards, and audit requirements.</p> <p>Monitor inventory levels and coordinate with store/department heads to avoid shortages or overstocking.</p> <p>Conduct market research to identify new suppliers and cost-saving opportunities.</p> <p>Verify invoices, manage documentation, and coordinate with accounts for payments.</p> <p>Handle vendor evaluations and performance reviews.</p></p><p></p>

<p><h4>Job description</h4> <p>You are about to apply for a certified Top Employer 2026. Raya Smart Buildings, one of Raya’s subsidiaries, is hiring for Area Sales Manager Centers in East Cairo (5th Settlement) with the following requirements:</p> <h4>Job purpose</h4> <p>The Area Sales Manager is responsible for driving revenue growth, occupancy, and client acquisition across multiple Edge Innovation Center locations. The role leads sales activities, develops strategic relationships, manages key accounts, and ensures achievement of commercial targets while maintaining a high-quality customer experience aligned with the company’s brand standards.</p> <h4>Key responsibilities</h4> <ul> <li>Drive sales performance and achieve revenue, occupancy, and profitability targets across assigned locations.</li> <li>Develop and execute area sales plans to maximize private offices, coworking memberships, meeting rooms, and event space sales.</li> <li>Build and maintain strong relationships with corporate clients, startups, SMEs, brokers, and strategic partners.</li> <li>Lead the full sales cycle including lead generation, site tours, proposal preparation, negotiation, and contract closing.</li> <li>Monitor market trends, competitor activities, and customer needs to identify business opportunities and improve positioning.</li> <li>Collaborate with Operations and Community teams to ensure a seamless customer journey and high client satisfaction.</li> <li>Manage and coach Community Sales teams to improve conversion rates, retention, and upselling opportunities.</li> <li>Prepare regular sales forecasts, pipeline updates, occupancy reports, and commercial performance analysis.</li> <li>Ensure CRM utilization and accurate tracking of leads, opportunities, and client interactions.</li> <li>Support expansion activities, partnerships, and new center launches when required.</li> </ul> <h4>Technical skills</h4> <ul> <li>Strong B2B sales and business development experience</li> <li>Knowledge of coworking, serviced offices, hospitality, real estate, or flexible workspace industry</li> <li>Commercial negotiation and contract management</li> <li>Sales forecasting and pipeline management</li> <li>CRM systems proficiency</li> <li>Financial and business acumen</li> <li>Market analysis and competitor benchmarking</li> <li>Strong presentation and proposal preparation skills</li> <li>Microsoft Office proficiency (Excel, PowerPoint, Word)</li> </ul> <h4>Skills description</h4> <ul> <li>Strong communication and influencing skills</li> <li>Customer-centric mindset</li> <li>Relationship building and networking ability</li> <li>Problem-solving and decision-making</li> <li>High ownership and accountability</li> <li>Adaptability in a fast-paced environment</li> <li>Team leadership and coaching capability</li> <li>Resilience and target orientation</li> <li>5–8 years of experience in sales, business development, or commercial management</li> <li>Minimum 2 years managing multi-site or area sales operations preferred</li> <li>Experience in coworking, serviced offices, hospitality, telecom, retail, or real estate sectors is highly preferred</li> <li>Previous team management experience is required</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Business Administration, Marketing, Sales, or related field. MBA or commercial certifications are an advantage.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>Position overview:</h4> <p>The Assistant Contracts Manager will administer construction contracts on behalf of Project Management Consultancy clients, ensuring contractual compliance, managing variations and claims, and maintaining comprehensive project documentation throughout the construction lifecycle.</p> <h4>Job location</h4> <p>North Coast, Egypt</p> <h4>What this job involves:</h4> <ul> <li>Administering construction contracts (FIDIC, Adhoc) throughout project execution.</li> <li>Processing payment certificates, progress claims, and contractor invoicing.</li> <li>Managing variation orders, change requests, and extension of time claims.</li> <li>Maintaining contract documentation, correspondence, and notices.</li> <li>Monitoring contractor compliance with milestones and specifications.</li> <li>Coordinating defects liability periods and project completion processes.</li> <li>Supporting dispute resolution and preparing claims documentation.</li> <li>Reporting contract status to clients, stakeholders, and management.</li> </ul> <h4>Desired skills and experience</h4> <ul> <li>Bachelor's degree in Civil Engineering, Construction Management, or Quantity Surveying.</li> <li>5-7 years post-contract construction administration experience.</li> <li>Strong knowledge of FIDIC and other standard contract forms.</li> <li>Comprehensive understanding of construction processes and project lifecycles.</li> <li>Excellent documentation, analytical, and communication skills.</li> </ul> <p>Other skills and experience should include:</p> <ul> <li>Proficiency in contract administration software and Microsoft Office Suite.</li> <li>Ability to manage multiple projects simultaneously.</li> <li>Professional certification (MRICS, PMP) desirable.</li> </ul> <h4>Location:</h4> <p>On-site – Cairo, Egypt</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>JLL privacy notice</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p> <p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to our Contact Us page.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Managing a DevSecOps technical team is a crucial role to boost efficiency and culture of continuous improvement to bolster software engineering and delivery processes compliant with security principles within IT teams by applying DevSecOps best practices and principles. The role requires a proven record in cloud environment, CI/CD, software development lifecycle, monitoring and observability complemented by Agile methodology practices.</p> <h4>Role profile</h4> <ul> <li>Technical leading DevSecOps team in order to maintain the technical knowledge, develop technical skills, provide mentorship and facilitate collaboration with cross-functional teams.</li> <li>Continuously assesses existing development, deployment, and operations processes to identify areas for improvement through applying DevOps culture and principles.</li> <li>Oversee the design and implementation of robust CI/CD pipelines to ensure the efficient delivery of software products.</li> <li>Manage and optimize private and public cloud infrastructure to support our applications, ensuring high availability, security, and scalability.</li> <li>Implement effective monitoring and logging solutions, including the ELK stack, to ensure high performance and availability of applications.</li> <li>Maintain comprehensive documentation for infrastructure, deployment processes, and best practices.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Minimum of 5 years’ experience in DevOps platform management in large delivery organizations, preferably with a development background.</li> <li>Extensive experience in designing, developing, testing, and deploying DevSecOps toolchains.</li> <li>Public and private cloud IaaS and PaaS deployment models and technologies, e.g. OpenStack, OpenShift, Kubernetes, AWS, Azure.</li> <li>Experience in CI/CD methodologies, automation, and configuration tools.</li> <li>Expertise with at least one or more programming languages (e.g. PHP, Java).</li> <li>Must have technical/professional qualifications: <ul> <li>Computer Science/Engineering graduate or equivalent related degree.</li> <li>7+ years of working experience in delivering solutions and software.</li> <li>Hands-on experience in the following technologies: RedHat OpenShift, Kubernetes, Database, Unix/Linux, Git, Jenkins, Ansible, Docker, Jira, Ant & Maven, webserver, and Shell scripting.</li> </ul> </li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued, and included.</p> <h4>Accessibility</h4> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p> <p>Together we can.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>This is how you make our hotels something special ...</p> <p>You’ll develop a strategic training plan that aligns with business goals and addresses skill gaps.<br> You’ll design and deliver impactful training programs to achieve organizational goals.<br> You’ll drive company culture.<br> You’ll ensure delivery of an effective onboarding program to support the retention of new talent and encourage a smooth transition into the business.<br> You’ll conduct training needs analysis and develop the employee development plan.<br> You’ll set up on-the-job training system, handle placement and scheduling of trainees, monitor and supervise their performance.<br> You’ll manage the training budget effectively, ensure cost-effective solutions without compromising the quality of programs.<br> You’ll administer all training records, ensure efficient records keeping and filing system.</p> <h4>Qualifications</h4> <p>Your experience and personality are that certain something ...</p> <ul> <li>You’ve a proven track record in training leadership role for at least 5 years.</li> <li>You’ve excellent skills in English.</li> <li>You've strong communication and presentation skills.</li> <li>You’re creative, proactive, confident in working with other teams and leaders.</li> <li>You’re detailed-oriented and have a strong sense of responsibility.</li> <li>You’re familiar with talent management and performance appraisal processes.</li> </ul></p><p></p>