وظائف مدير مدرسة في مصر

<h2><strong>Job Description</strong></h2><ul><li><p>Handling Members directly (via email, WhatsApp and phone) and working on making their requests a reality.</p></li><li><p>The role of a Lifestyle Manager is mainly to work on our local Members’ requests both locally and internationally; and to handle requests of international Members visiting Egypt.</p></li><li><p>We provide recommendations, assistance and bookings on all lifestyle related aspects of our Members' lives.</p></li><li><p>Our Members’ requests cover anything and everything relating to their lifestyle, travel arrangements, booking restaurants, entertainment, sporting events, spas, beauty treatments, practical assistance, gifting service, event planning and much much more.</p></li><li><p>As a Lifestyle Manager you will be trained on a CRM program, to work as part of a global team, to provide world-class lifestyle service, and will develop a deeper understanding of the luxury markets around the world.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>0-3 years experience<strong>&nbsp;in same role</strong></p></li><li><p>Fluency in spoken English and Arabic is a MUST - (Preferable graduates of international language schools)</p></li><li><p>Excellent written communication in English</p></li><li><p>Good presentation skills and working knowledge of MS Office - previous experience on CRM is a plus</p></li><li><p>University Graduate - preferably with background in PR, marketing, travel, social sciences, liberal arts.</p></li><li><p>Experience in hospitality (concierge, front desk, reservations, guest relations), high-end customer service, luxury retail, events and entertainment, PR and marketing is a plus</p></li><li><p>Ability to work independently while adhering very strictly to company rules &amp; regulations</p></li><li><p>Team player that can multitask, has an eye for detail, very much a people person and can work under pressure.</p></li><li><p>A basic understanding of luxury services and products is an advantage.</p></li><li><p>Lifestyle Managers work five days per week, with rotating shift based working hours. including weekends and all national/public holidays.</p></li></ul><p></p><p></p>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <p>1.1 Ensure the workflow in the bars, actions in the outlets, manage personnel, ensure coordinated work with other sections, implement standards identified by the hotel, and strive to achieve the revenues budget.</p> <p>2.2 Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.</p> <p>2.3 Coordinate the bars and its personnel.</p> <p>2.4 Make organisations in order to achieve high service quality in the bar outlets.</p> <p>2.5 Identify any technical breakdowns in the units and ensure such breakdowns are fixed.</p> <p>2.6 Arrange the monthly inventory count and report the result to the Food and Beverage Manager.</p> <p>2.7 Ensure and control on a daily basis that preparations are carried out in the bars.</p> <p>2.8 Consolidate the relationships between departmental employees.</p> <p>2.9 Ensure that preparations are made before service for special occasions and control the preparations.</p> <p>2.10 Maintain departmental equipment.</p> <p>2.11 Control employee compliance with the work schedule.</p> <p>2.12 Identify the daily beverage consumption demands.</p> <p>2.13 Regularly control the backup beverage storage, identify par stock levels and monitor that stock is always available according to the par stock levels.</p> <p>2.14 Organise the process of greeting customers, seating them at their table and seeing them out.</p> <p>2.15 Responsible for developing the training programmes and for the training of employees in his or her department.</p> <p>2.16 Organise meetings in order to reach the best results.</p> <p>2.17 Prepare the weekly schedule of employees.</p> <p>2.18 Control and analyse the points listed below:</p> <ul> <li>Sales</li> <li>Cost</li> <li>Presentation quality of the food and beverages</li> <li>Service standards</li> <li>Maintenance and cleaning of the departmental equipment and utensils</li> <li>Customer satisfaction</li> </ul> <p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p> <p>2.22 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>2.23 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a high school or vocational diploma</p> <p><strong>Experience:</strong> At least 7 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Good command of English to communicate well and keep track of technical information in the related field of expertise.</p> <p><strong>Courses and training:</strong> Vocational trainings and seminars.</p> <p><strong>Computer literacy:</strong> MS Office applications.</p> <p><strong>Skills:</strong> Knowledge of products and services in the related field, and good command of process related to other departments. Expected to integrate and coordinate the operations related to this important unit in the facility.</p></p><p></p>

<p><h4>Job summary</h4> <p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting management of spa operations and budgets</h4> <ul> <li>Assumes the responsibilities of the Spa Director in his/her absence.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> <li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li> <li>Manages supplies and equipment inventories within budget.</li> <li>Maintains cleanliness of spa and related areas and equipment.</li> <li>Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li> </ul> <h4>Ensuring and delivering exceptional customer service</h4> <ul> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li> <li>Strives to improve service performance.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Brings issues to the attention of the department manager and Human Resources as necessary.</li> <li>Observes service behaviors of employees and providing feedback to individuals.</li> <li>Participates in employee progressive discipline procedures.</li> <li>Participates in an on-going employee recognition program.</li> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Supervises on-going training initiatives and conducting training when appropriate.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li> <li>Celebrates successes and publicly recognizes the contributions of team members.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li> <li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.</p><p>Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.</p><p>Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. Comply with applicable laws and safety regulations. Follow proper key control guidelines in loss prevention and in the property. Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. Follow Duty of Care process for the protection of guests and employees. Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Monitors all unusual activities in and around the property that would impair the well being of guests and employees. Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. Oversees and guides the efforts of the Accident Prevention Committee. Oversees first aid program for guests and employees. Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. Encourages and builds mutual trust, respect, and cooperation among team members. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p><p>Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. Provides services that are above and beyond for customer satisfaction and retention.</p><p>Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems. Develops liaison with local law enforcement and emergency services. Informs and/or updates the executives and peers on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position assists in the execution of all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Managing Event Management Operations and Budgets</p><ul><li>Researches and analyzes new products, pricing and services of competition.</li><li>Reviews scheduled events and troubleshoots potential challenges/conflicts.</li><li>Ensures the property is apprised of all groups that will impact property operations.</li><li>Works with culinary team to ensure compliance with food handling and sanitation standards.</li><li>Assists with the oversight of Event Operations including Banquets, Event Services and Event Technology.</li><li>Assists with the oversight of event planning team (BEO/Resume writers).</li><li>Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.</li><li>Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</li><li>Assists in the execution of brand service initiatives in event management areas.</li></ul><p>Managing Profitability</p><ul><li>Introduces ideas to leadership team to enable property to remain competitive.</li><li>Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.</li><li>Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.</li><li>Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Plans and manages the overall operation of venue and hotel entertainment and assigned special events. Promotes positive guest experiences by facilitating the running of talent and technical aspects at the optimum performance levels. Works in conjunction with leadership and Entertainment team in the development and implementation of the strategic plan for the enhancement of all entertainment venues and special events. Finalizes performance contracts and manages contract talent relationships. Supports leadership in concept development, stage management, coordination of creative team, talent booking and creative endeavors. Manages the day-to-day technical operation and quality assurance of all entertainment venues. Coordinates sales efforts with all departments to maximize revenue opportunities</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p>Education and Experience </p> <p> </p> <ul> <li>High school diploma or GED; 2 years experience in the event management, entertainment, talent booking or related professional area.</li> </ul> <p>OR</p> <ul> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management or related professional area required.</li> </ul> <p> </p> <p> <strong>CORE WORK ACTIVITIES </strong> </p> <p> </p> <p> <strong>Managing Entertainment Event Logistics and Operations </strong> </p> <ul> <li> Plans and manages the overall operation of venue and hotel entertainment and assigned special events. </li> <li>Coordinates sales efforts with all departments to maximize revenue opportunities. </li> <li>Manages the day-to-day technical operation and quality assurance (e.g., special effects, lighting, sound enhancements, show systems and staging) of all entertainment venues. </li> <li>Performs pre and post operation duties, show schedules and show time duties such as audio visual and electrical needs. </li> <li>Promotes positive guest experiences by facilitating the running of talent and technical aspects at the optimum performance levels. </li> </ul> <p> </p> <p> <strong>Supporting the Management of Event Operations (Planning and Budgeting)</strong> </p> <ul> <li>Works in conjunction with leadership and Entertainment team in the development and implementation of the strategic plan for the enhancement of all entertainment venues and special events. </li> <li>Finalizes performance contracts and manages contract talent relationships. </li> <li>Monitors adherence to company policies and procedures; </li> <li>Supports leadership in concept development, stage management, coordination of creative team, talent booking and creative endeavors. </li> <li>Creates standards for entertainment event production and assists in the quality assurance of those standards. </li> </ul> <p> </p> <p> <strong>Supporting Profitability </strong> </p> <ul> <li>Coordinates sales efforts with all departments to maximize revenue opportunities. </li> <li>Performs duties such as scheduling, ensuring invoices and payroll are updated, show quality and performance evaluations. </li> <li>Serve as a liaison between multiple vendors and clients of events and exhibits to enhance relationships, increase revenues and promote a positive experience for all parties involved. </li> </ul> <p> </p> <p> <strong>Managing and Conducting Human Resources Activities</strong> </p> <ul> <li>Interviews, selects and trains employees. </li> <li>Directs the work of employees. </li> <li>Sets and adjusts employee's rates of pay and hours of work. </li> <li>Handles employee complaints and executes disciplinary action as needed. </li> <li>Evaluates employee's productivity and efficiency for the purpose of recommending promotions or other changes in status. </li> <li>Provides for the safety and security of the associates or the property. </li> </ul> <p>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures</p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>

<p><h4>Job summary</h4> <p>Supports the director of recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area. OR</li> <li>2-year degree from an accredited university in health education, physical education, hotel and restaurant management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Supporting recreation operations</strong></p> <ul> <li>Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Monitors quality, standards and meets the expectations of the customers on a daily basis.</li> <li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li> <li>Schedules events, programs, and activities, as well as the work of others.</li> <li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Supports the management of outside vendors including water sports and scuba.</li> <li>Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li> <li>Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</li> <li>Manages group activities including sand painting, bonfires, and team building events.</li> <li>Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</li> </ul> <p><strong>Providing and ensuring exceptional customer service</strong></p> <ul> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li> <li>Participates in the performance appraisal system process, giving feedback when needed.</li> <li>Coordinates training activities for employees in department.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>

<p><h4>Job summary</h4> <p>The catering sales manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing sales activities</strong></p> <ul> <li>Manages sales efforts for the hotel including local corporate and social catering.</li> <li>Works collaboratively with off-property sales channels (e.g., sales office, area sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Responds to incoming catering opportunities for the hotel.</li> <li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by up-selling packages and creative food and beverage.</li> <li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li> <li>Develops menus which drive sales.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li> <li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li> <li>Executes and supports the company’s customer service standards and hotel’s brand standards.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> <li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Performs other duties, as assigned, to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Sales Activities<br>• Manages sales efforts for the hotel including local corporate and social catering.<br>• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Responds to incoming catering opportunities for the hotel.<br>• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the hotel based on market conditions and hotel needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by up-selling packages and creative food and beverage.<br>• Manages catering sales revenue and operation budgets, and provides forecasting reports.<br>• Develops menus which drive sales.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.<br>Providing Exceptional Customer Service<br>• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.<br>• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.<br>Additional Responsibilities&nbsp;<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food &amp; Beverage Sales &amp; Marketing (BMSC) Human Resources Safety &amp; Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>

mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you're purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B. TECH—Egypt's leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.<br><br>At mylo, we're on a mission to create exceptional customer experiences and drive sustainable growth through innovation, data-driven decision making, and impactful marketing strategies. We're looking for a strategic and hands-on Director of Marketing to lead our marketing function and accelerate brand awareness, customer acquisition, engagement, and revenue growth.<br><br>The Director of Marketing will be responsible for developing and executing the company's overall marketing strategy, leading both online and offline marketing efforts, and driving business growth through effective customer acquisition and retention initiatives.<br><br>Responsibilities<br><br>Marketing Strategy & Leadership<br><br>Develop and execute the overall marketing vision, strategy, and annual marketing plan aligned with business objectives Lead and manage all marketing functions, including brand, growth, digital marketing, performance marketing, CRM, customer retention, content, partnerships, and offline marketing Build, mentor, and lead a high-performing marketing team Collaborate with cross-functional teams including Product, Sales, Operations, Customer Experience, and Leadership to drive business growth<br><br>Growth & Customer Acquisition<br><br>Own and optimize customer acquisition strategies across all channels Drive scalable growth initiatives through performance marketing, partnerships, referral programs, and lifecycle marketing Monitor CAC, ROAS, conversion rates, and other growth metrics to maximize marketing effectiveness Identify and test new customer acquisition opportunities and marketing channels<br><br>Brand & Communications<br><br>Develop and strengthen mylo's brand positioning and market presence Ensure consistent brand messaging and customer experience across all touchpoints Oversee PR, communications, brand campaigns, events, and sponsorship opportunities Build and execute integrated marketing campaigns that increase awareness and consideration<br><br>Digital & Performance Marketing<br><br>Lead digital marketing efforts across paid media, SEO, SEM, social media, email marketing, and content marketing Manage marketing budgets and optimize spend across channels to maximize ROIUtilize analytics and customer insights to continuously improve campaign performance Implement data-driven decision-making and performance reporting frameworks<br><br>Offline Marketing<br><br>Develop and execute ATL, BTL, OOH, retail, activation, and experiential marketing initiatives Manage agency relationships and external marketing partners Ensure alignment between online and offline marketing strategies<br><br>Customer Retention & Engagement<br><br>Design customer lifecycle and retention strategies to improve loyalty and lifetime value Work closely with Product and Customer Experience teams to enhance customer engagement Develop CRM and customer communication strategies<br><br>Analytics & Reporting<br><br>Establish KPIs and regularly report marketing performance to senior leadership Leverage customer, market, and competitive insights to inform strategic decisions Track and analyze key metrics including customer acquisition, retention, market share, revenue contribution, and campaign effectiveness<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Marketing, Business Administration, Communications, or a related field MBA is a plus<br><br>Experience<br><br>12+ years of progressive marketing experience7+ years in a senior marketing leadership role Proven experience leading growth, brand, and performance marketing functions Experience managing both online and offline marketing channels Strong track record of delivering measurable business growth and customer acquisition results Experience building and managing high-performing teams<br><br>Skills & Competencies<br><br>Strategic thinking with strong commercial acumen Deep understanding of growth marketing and customer acquisition Expertise in digital marketing, performance marketing, CRM, and brand management Strong analytical and data interpretation skills Excellent leadership, communication, and stakeholder management abilities Ability to thrive in a fast-paced, high-growth environment Results-driven with a strong sense of ownership and accountability<br><br>Key Success Metrics<br><br>Brand awareness and market share growth Customer acquisition growth Customer retention and lifetime value improvement Marketing ROI and ROASRevenue contribution from marketing initiatives Lead generation and conversion performance Team engagement and capability development<br><br>Benefits<br><br>Office environment: When you come to our mylo office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.<br><br>Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite.<br><br>Equipment: From "Day 1" you will receive all the equipment you need to be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.

<p><h4>Job summary</h4> <p>Assists the director of human resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the human resource department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the human resources business plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and standard operating procedures.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li> <li>2-year degree from an accredited university in human resources, business administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li> <li>Minimum 2 years of experience in same position</li> </ul> <h4>Core work activities</h4> <h4>Managing the staffing and recruiting process</h4> <ul> <li>Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool.</li> <li>Ensures the open position listing is in a visible location for both internal and external candidates.</li> <li>Works with employment administrator to establish and maintain contact with external recruitment sources (e.g., state job service, local colleges, recruiting agencies, and community based organizations).</li> <li>Networks with local organizations and peers to source candidates for current or future openings (e.g., hotel association).</li> <li>Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties within this property brand.</li> <li>Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications).</li> <li>Partners with department managers and recruiting professionals to recruit management positions, make hiring decisions and negotiate job offers in accordance with SOPs.</li> </ul> <h4>Managing legal and compliance practices</h4> <ul> <li>Ensures compliance with key policies (e.g., sexual harassment, non-harassment, non-discrimination, no solicitation).</li> <li>Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked.</li> <li>Ensures wages are paid in accordance with standard operating procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay).</li> <li>Ensures drug screening and background checks are completed in accordance with brand's standard operating procedures.</li> </ul> <h4>Managing benefits education and administration</h4> <ul> <li>Manages workers compensation claims to ensure appropriate employee care and costs management.</li> <li>Educates employees on benefits package.</li> <li>Educates HR team on the various types of benefits available and eligibility requirements.</li> <li>Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions.</li> <li>Ensures that department has the available resources on hand to administer employee benefits.</li> </ul> <h4>Managing and conducting staff development activities</h4> <ul> <li>Ensures hourly performance appraisal processes are in place.</li> <li>Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions.</li> <li>Coaches managers on progressive discipline process.</li> <li>Ensures development plans are in place (e.g., goals documented, progress towards goal achievement is measured).</li> </ul> <h4>Managing employee relations and human resources communication</h4> <ul> <li>Utilizes an “open door” policy to address employee problems or concerns in a timely manner.</li> <li>Ensures effective employee communication channels are established and active.</li> <li>Analyzes accident trends and reports these trends to the management team.</li> <li>Monitors work environment for signs of union organization.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Senior Manager - Leasing, Sponsorship and Partnerships is a key leadership role responsible for identifying and developing diverse revenue streams for the Giza Plateau. This includes the development of strategic sponsorship opportunities, creating, and overseeing all commercial leasing activities. This strategic position is vital for enhancing the financial performance and operational excellence of one of the world's most iconic heritage sites.</p><p>Key Responsibilities:</p><p>Sponsorship:</p><ul><li>Develop and implement a comprehensive commercial strategy aimed at diversifying and significantly increasing revenue streams for the Giza Plateau.</li><li>Identify, evaluate, and pursue new and innovative income-generating opportunities aligned with the site's brand, cultural significance, and visitor experience objectives.</li><li>Design and execute a sponsorship strategy to attract local, national, and international corporations and organizations.</li><li>Identify and prospect potential sponsors whose brand values align with the Giza Plateau.</li><li>Develop tiered sponsorship packages offering compelling benefits and visibility.</li><li>Lead negotiations, draft proposals, and finalize sponsorship agreements in collaboration with legal counsel.</li><li>Cultivate and maintain strong, long-term relationships with sponsors, ensuring effective communication and fulfillment of all contractual obligations.</li><li>Oversee the activation of sponsorships and monitor their impact and ROI.</li></ul><p>Leasing:</p><ul><li>Develop and execute a strategic leasing plan to optimize the use of available commercial spaces across the Giza Plateau, maximizing rental income and tenant quality.</li><li>Identify, attract, and secure suitable tenants (e.g., food &amp; beverage, retail, services) that align with the overall visitor experience strategy and brand standards.</li><li>Proactively manage lease renewals, conduct timely rent reviews in accordance with agreements.</li><li>Lead lease negotiations, prepare lease agreements, and manage all aspects of the tenant relationship, in coordination with legal advisors.</li><li>Collaborate closely with internal departments, including Operations, Marketing, Finance, Security, and Curatorial/Historical teams, to ensure alignment of commercial activities with overall site objectives.</li></ul><p>Strategic Partnerships &amp; Alliances :</p><ul><li>Execute a comprehensive business development and partnership framework focused on growth, revenue diversification, and market visibility.</li><li>Establish and maintain strong, productive relationships with external corporate partners, clients, and private sector stakeholders.</li><li>Proactively identify, evaluate, and structure opportunities for long-term strategic alliances, joint ventures, and co-branded initiatives that add value to the destination's commercial spaces.</li><li>Manage the full partnership lifecycle from prospecting, creating tailored pitches, and initial drafts to final execution, performance tracking, and renewal.</li><li>Secure and manage targeted commercial arrangements with key local and international ecosystems, including surrounding hotels, schools, hospitals, and entertainment providers.</li><li>Set, plan, and oversee all commercial on-ground activations, product/service innovations, and joint promotional campaigns within the commercial areas.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, Finance, Real Estate, Commerce, or a related field.</li><li>Minimum of 12 years of progressive senior-level experience in commercial management, with a strong focus on revenue generation, sponsorship development, retail management, and leasing.</li><li>Exceptional negotiation, influencing, and contract management skills.</li><li>Strong analytical and problem-solving skills with the ability to think creatively.</li><li>Strong financial literacy, budgeting, forecasting, and analytical skills.</li><li>Fluent English is a must.</li></ul><p></p></section>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations and information in a concise, organized manner.</li> <li>Uses problem solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-weeks part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About Le Méridien</h4> <p>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>