وظائف مدير العمليات في مصر

<h3>Tax Compliance &amp; Reporting</h3><ul><li><p>Report directly to the Tax Manager and provide timely updates on all tax-related matters.</p></li><li><p>Prepare and ensure the accurate and timely submission of all monthly, quarterly, and annual tax returns and statutory filings.</p></li><li><p>Prepare tax calculations, provisions, reconciliations, and supporting schedules required for monthly, quarterly, and year-end financial closings.</p></li><li><p>Maintain compliance with applicable tax laws, regulations, and reporting requirements.</p></li></ul><h3>Transfer Pricing Management</h3><ul><li><p>Coordinate with external tax consultants to prepare Local Files and Master Files for transfer pricing purposes.</p></li><li><p>Support the review and submission of transfer pricing documentation and ensure compliance with transfer pricing regulations.</p></li></ul><h3>Tax Audits &amp; Inspections</h3><ul><li><p>Assist in managing tax audits, inspections, and inquiries by working closely with tax consultants and legal advisors.</p></li><li><p>Gather, prepare, and consolidate the required documentation and reports for tax examination purposes.</p></li><li><p>Coordinate with internal stakeholders to ensure timely and accurate submission of tax-related information.</p></li><li><p>Support the resolution of tax audit findings and compliance matters.</p></li></ul><h3>Tax Documentation &amp; Regulatory Compliance</h3><ul><li><p>Monitor changes in tax legislation and regulatory requirements and evaluate their impact on business operations.</p></li><li><p>Recommend practical solutions and corrective actions to ensure ongoing tax compliance and mitigate risks.</p></li></ul><h3>Government Grants &amp; Incentives</h3><ul><li><p>Support the identification, evaluation, and application process for available government grants, tax incentives, and investment programs.</p></li><li><p>Coordinate with relevant internal and external stakeholders to secure financial benefits while ensuring compliance with all applicable requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's Degree in Accounting, Finance, or a related field.</p></li></ul><ul><li><p>3 : 5 years of relevant experience in taxation.</p></li><li><p>Experience in tax compliance, tax reporting, tax audits, and statutory filings.</p></li><li><p>Experience working with external tax consultants and government authorities is preferred.</p></li></ul><ul><li><p>Good understanding of corporate tax, indirect tax, withholding tax, and transfer pricing requirements.</p></li></ul><ul><li><p>Very good command of English, both written and spoken.</p></li></ul><p></p>

<p>Supervise and coordinate the daily activities of the assigned site team. Distribute tasks and responsibilities among team members according to project priorities. Ensure that work is executed according to approved drawings, instructions, specifications, and quality standards. Monitor daily productivity and progress and report any delays or issues to the Site Engineer or Project Manager. Follow up on material requirements and communicate shortages or delays to the responsible team. Ensure that tools, equipment, and materials are used properly and efficiently. Maintain discipline and professional conduct within the assigned team. Assist in resolving day-to-day site problems and escalate technical issues when necessary. Support project activities during snagging, testing, commissioning, and handover. Ensure that assigned activities are completed within the required timeframe and quality standards. Bachelor s degree in Civil Engineering, Architectural Engineering, Construction Management, or a related field is preferred. 3 7 years of relevant experience in construction, fit-out, interior works, or a related field. Previous experience supervising construction or fit-out teams is highly preferred. Strong practical knowledge of construction and site activities. Ability to understand and follow architectural, civil, or MEP drawings relevant to the assigned work. Experience coordinating workers, subcontractors, and different site trades. Strong leadership and team-management skills. Social Insurance Opportunity to work on high-end residential, commercial, retail, and corporate projects. Opportunities for professional development and career growth.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in *Civil Engineering, Architectural Engineering, Construction Management, or a related field* is preferred. 3 7 years of relevant experience* in construction, fit-out, interior works, or a related field. Previous experience supervising construction or fit-out teams is highly preferred. Strong practical knowledge of construction and site activities. Ability to understand and follow architectural, civil, or MEP drawings relevant to the assigned work. Experience coordinating workers, subcontractors, and different site trades. Strong leadership and team-management skills.</p>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATION</strong> Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY F&amp;B and Event Service Expert Our jobs aren't just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our F&amp;B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&amp;B Service Expert makes transactions feel like part of the experience.</p><p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards.</p><p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French &amp; English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>

<div> <div><br></div><div> </div> </div> <div> <div> <b>Role Purpose</b> </div> <div> <p>This is a commercial role, with activities that includes sales reporting &amp; governance. </p> <p>He/she will work closely with Sales HOD and cross functions in reporting &amp; governance identifying sales reporting requirements, analysis and ensure alignment and integrity with strategic directions of the department </p> </div> </div> <div> <div> <b>Role Profile</b> </div> <div> <ul> <li>Development<strong> </strong>&amp; improvement of Management Dashboard (SMARTS) for key financial and operational KPIs like Revenue, ARPU, Contribution, Gross Adds, Net Adds and Churn to provide insights on business performance &amp; take timely corrective actions to achieve pre-set targets</li> <li>Develop automated models to measure sales' productivity and quality (QoS)</li> <li>Monitor teams progress on numbers and perform deep dive analysis in order to uncover trends in products requests and commercial needs</li> <li>Automate and communicate reporting packs to EBU management and corporate executives </li> <li>Establish recommendations and execution plans to EBU management to adjust sales numbers and revenue growth to exceed targets</li> <li>Prepare regular / ad hoc presentations to stakeholders</li> <li>Ensure compliance with the group reporting guidance </li> <li>Partner with marketing and other concerned teams to drive appropriate commercial &amp; sales reporting</li> <li>Responsible for the day-to-day running of the business channels and analyse all feedback</li> <li>Governance of sales department performance reviews' and follow-up on business review actions'</li> <li> <span>Preparation of operational reporting on account manager, account level as solutions penetration, relevancy, SLA tracking, churn ,etc .</span> </li> </ul> </div> </div> <div> <div> <b>Core Competencies</b> </div> <div> <ul> <li>Min 6 years Experienced in reporting</li> <li>Proven experience in the development of reporting and management information that changes business strategy</li> <li>Maintain expertise of internal procedures and systems for Sales force tracking, monitoring and management</li> <li>Track record of providing data analysis on customer and commercial business process that drives fundamental change</li> <li>Excellent Communication, Negotiations skills and Stakeholders Management</li> <li>Excellent Operational skills</li> <li>Solid acumen of Financial KPIs, P&amp;L</li> </ul> </div> </div> <div> <div><br></div><div> </div> </div>

<p>POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Managing Meetings and Special Events Operations</p><p>Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.</p><p>Assisting in Budgets and Finances</p><p>Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget.</p><p>Driving Exceptional Customer Service</p><p>Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATION</strong></p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 3 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>

<p>Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. We're looking for a leader with a passion for travel along with strong sales leadership experience!</p><p>What You ll Do:</p><ul><li>Lead a team of full-cycle consultative luxury sales consultants</li><li>Coach, mentor &amp; develop your team to meet &amp; exceed sales/revenue targets.</li><li>Set the path to success by managing performance and service quality to guarantee customer satisfaction</li><li>Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations</li><li>Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line</li><li>Identify the training needs that will equip the staff with fundamental skills and knowledge</li><li>Have a thorough understanding of the various system tools and operational procedures utilized within the program</li><li>Collaborate with stakeholders on a regular basis for changes on promotions and updates</li><li>Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>What You ll Need:</p><ul><li>2+ years of consultative sales leadership experience in travel, ideally with luxury / high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, or airline companies)</li><li>GDS experience will be a plus (Sabre/Amadeus)</li><li>Ability to coach, mentor and develop a team in order to successfully close complex sales and exceed revenue targets (to include up-selling)</li><li>Deep passion for travel and strong destination knowledge with a desire to help others explore the world</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple journeys simultaneously</li><li>Self-motivated and performance-driven leadership experience</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul>

<p>About the Role We are seeking an energetic, strategically minded Partnership Manager to join our growing Food &amp; Beverage brand based in Heliopolis. In this key role, you will lead our growth initiatives by establishing, nurturing, and expanding high-value strategic partnerships across Egypt s vibrant culinary, retail, and corporate sectors. If you thrive on building win-win relationships, expanding brand reach, and driving revenue through collaborative business deals, we want to meet you. Key Responsibilities Strategic Partner Acquisition: Identify and secure new cross-promotional, corporate, supplier, and co-branding opportunities within the F&amp;B, hospitality, and retail ecosystems. Relationship Management: Maintain and deepen relationships with current venue partners, delivery platforms, event organizers, and corporate clients. Deal Negotiation &amp; Contracting: Structure, negotiate, and finalize commercial terms and partnership agreements to ensure strong ROI. Event &amp; Activation Sponsorships: Collaborate with local event organizers and lifestyle brands in Heliopolis and surrounding areas to showcase our offerings. Cross-Functional Collaboration: Partner with our Marketing, Operations, and Culinary teams to ensure seamless execution of partnership campaigns. Performance Tracking: Monitor, analyze, and report on campaign KPIs, sales uplift, and partnership effectiveness to optimize future deals.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: 3 5 years of proven experience in business development, account management, or partnership roles (preference given to background in F&amp;B, retail, or hospitality). Local Market Knowledge: Deep understanding of the Egyptian F&amp;B landscape, consumer behavior, and network in Heliopolis / Greater Cairo. Communication Skills: Excellent verbal, written, and negotiation skills in both Arabic and English. Results-Oriented: Demonstrated track record of closing commercial agreements and achieving growth targets. Analytical Mindset: Comfortable using sales data and metrics to evaluate deal success and negotiate win-win terms.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking an energetic, strategically minded Partnership Manager to join our growing Food &amp; Beverage brand based in Heliopolis.<br> In this key role, you will lead our growth initiatives by establishing, nurturing, and expanding high-value strategic partnerships across Egypt’s vibrant culinary, retail, and corporate sectors.<br> If you thrive on building win-win relationships, expanding brand reach, and driving revenue through collaborative business deals, we want to meet you.<br> Key Responsibilities Strategic Partner Acquisition: Identify and secure new cross-promotional, corporate, supplier, and co-branding opportunities within the F&amp;B, hospitality, and retail ecosystems.<br> Relationship Management: Maintain and deepen relationships with current venue partners, delivery platforms, event organizers, and corporate clients.<br> Deal Negotiation &amp; Contracting: Structure, negotiate, and finalize commercial terms and partnership agreements to ensure strong ROI.<br> Event &amp; Activation Sponsorships: Collaborate with local event organizers and lifestyle brands in Heliopolis and surrounding areas to showcase our offerings.<br> Cross-Functional Collaboration: Partner with our Marketing, Operations, and Culinary teams to ensure seamless execution of partnership campaigns.<br> Performance Tracking: Monitor, analyze, and report on campaign KPIs, sales uplift, and partnership effectiveness to optimize future deals.<br> Experience: 3–5 years of proven experience in business development, account management, or partnership roles (preference given to background in F&amp;B, retail, or hospitality).<br> Local Market Knowledge: Deep understanding of the Egyptian F&amp;B landscape, consumer behavior, and network in Heliopolis / Greater Cairo.<br> Communication Skills: Excellent verbal, written, and negotiation skills in both Arabic and English.<br> Results-Oriented: Demonstrated track record of closing commercial agreements and achieving growth targets.<br> Analytical Mindset: Comfortable using sales data and metrics to evaluate deal success and negotiate win-win terms.<br></span> </div>

<ul><li><p>Complete renewal &amp; exist products’ registration process at MOH.</p></li><li><p>Provides direct assistance with the registration of new and existing products in markets supplied by the plant.</p></li><li><p>Prepares and submit files and reports to related regulatory authority.</p></li><li><p>Coordinate &amp; follow all steps of registration in EDA (Egyptian Drug Authority) including Stability Study, Bioequivalence Study, Inserts, Packs and NODCAR files till approval.</p></li><li><p>Follows up batches and raw material submitted samples for analysis till receiving conformity.</p></li><li><p>Implement and follow up any variations needed in any product such as change in pack, formula …….etc.</p></li><li><p>Submit and Follow up and any supporting documents along with registration lead time.</p></li><li><p>Track the application deadline updates and gathers the required documentation from related parties.</p></li><li><p>Coordinate &amp; collaborate with the R&amp;D, Q.C, Production, Marketing team members.</p></li><li><p>Communicate regulatory information to multiple departments.</p></li><li><p>Maintains current knowledge of updated regulatory guidelines.</p></li><li><p>Establish and maintain professional relationships with the internal and external stakeholders.</p></li><li><p>Implement and maintain registration tracking system for publishing document submissions either in hardcopy or electronic formats.</p></li><li><p>Resolve or follow up complaints to ensure effective and timely resolution of all complaint investigations.</p></li><li><p>Notifies direct manager when compliance issues arise or are identified, when regulatory reports are delayed, and when other immediate action is required.</p></li><li><p>Archiving all documents, licenses and letters.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree in any Pharmacy, Medicine / Veterinary Medicine, Science.</p></li><li><p>Good command of English language (written and spoken).</p></li><li><p>Proven experience in Regulatory affairs with min of 0 - 2 years’ experience.</p></li><li><p>Current or previous experience in&nbsp; CMC&nbsp; is a plus.</p></li><li><p>MS Office Suite: Advanced user</p></li><li><p>ERP software: Basic user</p></li><li><p>Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.</p></li><li><p>Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Analytical - Precise - Reliable</strong><br>As Jnr Financial Controller in Cairo, Egypt, you'll take ownership of cost control and financial accuracy across our project portfolio. You'll prepare budgets, forecasts, and cost reports, track expenditures in detail in line with group standards and legal requirements. Working side-by-side with procurement and project teams, you'll help identify cost-saving opportunities and translate data into clear insights. Your work will give management the visibility they need to steer performance and strengthen results.<br><strong>Join the force behind #NOTHING TOO HEAVY, NOTHING TOO HIGH</strong><br><strong>Responsibilities:</strong><br>• Prepare cost reports, variance analysis, and reliable forecasts.<br>• Track and control expenditures against budget and estimates.<br>• Collaborate with accounting, procurement and project teams to verify and validate costs.<br>• Identify cost-saving opportunities and support implementation.<br>• Assist in preparing monthly and quarterly financial reports.<br>• Ensure compliance with company policies, procedures, and accounting standards.<br>• Maintain accurate cost-related data in ERP and financial systems.<br>• Support audit and financial review processes.<br><strong>ABOUT YOU</strong><br>You're detail-oriented, analytical, and hands on jnr financial controller. You're ready to own your numbers, challenge assumptions, and help Team Blue rise to every challenge.<br><strong>Requirements:</strong><br><ul><li>3-5 years of experience in cost control, ideally in construction, heavy industry as a Finance Manager</li><li>Bachelor's Degree in Finance, Accounting, or a related field</li><li>Solid knowledge of Egypt Tax legislation </li><li>Strong analytical and financial modelling skills</li><li>Proficiency in Excel and ERP systems</li><li>High accuracy, thoroughness, and ability to meet deadlines</li><li>Good knowledge of English</li><li>Power BI and D365 experience</li></ul><br><strong>-</strong><br><strong>WE OFFER</strong><br>We offer a <strong>market conform salary according to the seniority in the position</strong>, complemented by Sarens' global learning culture, strong safety focus, and opportunities to grow your career in a truly international, family-owned engineering group. <br>Join Team Blue and help move what the world thought was impossible.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Complaints Handling Unit Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You own how the digital bank puts things right. When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source. In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Own complaint handling end to end, from intake and investigation through to fair, timely resolution</li><li>Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks</li><li>Manage regulatory escalations and coordinate the digital bank’s formal responses to official complaints</li><li>Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them</li><li>Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on</li><li>Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in complaints management or customer operations in a regulated financial institution</li><li>Strong knowledge of CBE consumer protection regulations and complaint handling frameworks</li><li>Experience managing regulatory interactions and formal complaint responses</li><li>The analytical skill to identify trends and turn them into root cause remediation</li><li>High attention to detail and strong written communication</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe a complaint is a gift, because it tells you exactly what to fix</li><li>You’d rather remove the cause than resolve the same complaint twice</li><li>You hold fairness and timeliness together, never one at the cost of the other</li><li>You want to build the function that keeps a bank honest with its customers</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Complaints Handling Unit Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You own how the digital bank puts things right.<br> When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source.<br> In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.<br> WHAT YOU’LL DO Own complaint handling end to end, from intake and investigation through to fair, timely resolution Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks Manage regulatory escalations and coordinate the digital bank’s formal responses to official complaints Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets WHAT WE’RE LOOKING FOR 5 to 8 years in complaints management or customer operations in a regulated financial institution Strong knowledge of CBE consumer protection regulations and complaint handling frameworks Experience managing regulatory interactions and formal complaint responses The analytical skill to identify trends and turn them into root cause remediation High attention to detail and strong written communication YOU’LL THRIVE HERE IF YOU You believe a complaint is a gift, because it tells you exactly what to fix You’d rather remove the cause than resolve the same complaint twice You hold fairness and timeliness together, never one at the cost of the other You want to build the function that keeps a bank honest with its customers</span> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: No high school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 3 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<ul><li><p>ArtWave Engineering is seeking an Executive Assist &amp; Operations Office Manager to manage administrative operations, financial coordination, client communication, marketing follow‑up, and internal workflow across engineering and Fit‑Out projects (admin offices, clinics, commercial spaces, and hotel requirements).<br><br>Key Responsibilities<br></p></li><li><p>Assist the CEO on overall operations</p></li><li><p>Oversee daily office operations and ensure structured workflow</p></li><li><p>Coordinate tasks and deliverables with the MEP Technical Office Engineer and Site Engineer</p></li><li><p>Manage communication with clients, contractors, suppliers, and partners</p></li><li><p>Prepare and organize project documentation, contracts, BOQ files, and reports</p></li><li><p>Follow up with the tax accountant on invoices, payments, tax files, and monthly submissions</p></li><li><p>Track expenses, payments, supplier invoices, and project financial logs</p></li><li><p>Maintain digital and physical filing systems (Project Folder Structure)</p></li><li><p>Prepare Meeting Minutes, follow‑up sheets, and action logs</p></li><li><p>Manage social media communication and coordinate with marketing outsource teams</p></li><li><p>Respond to client inquiries across WhatsApp, email, and social platforms</p></li><li><p>Support procurement follow‑up and supplier coordination when needed</p></li><li><p>Schedule meetings, site visits, and project timelines</p></li><li><p>Assist in HR tasks (interviews, onboarding, documentation)</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements<br></p></li><li><p>3–7 years experience in office management, operations, or executive administration</p></li><li><p>Strong organizational and multitasking skills</p></li><li><p>Excellent communication and professional email writing</p></li><li><p>Ability to manage multiple projects and deadlines</p></li><li><p>Strong command of Microsoft Office (Excel, Word, Outlook)</p></li><li><p>Experience in engineering, contracting, or real estate companies is a strong advantage</p></li><li><p>Basic understanding of financial workflows and tax documentation</p></li><li><p>Ability to work independently and support a growing technical team</p></li><li><p>High level of professionalism, discipline, and confidentiality<br><br>What We Offer<br></p></li><li><p>Structured, professional work environment</p></li><li><p>Direct involvement in engineering, Fit‑Out, and hotel‑related projects</p></li><li><p>Clear growth path as ArtWave expands</p></li><li><p>Competitive salary based on experience and performance</p></li><li><p>Opportunity to build and manage the administrative backbone of the company<br></p></li></ul><p></p>

<p>We are hiring for a leading UAE-based fitness and wellness equipment industry company expanding into the Egyptian market, an After-Sales Consultant to lead a team of technicians responsible for the installation, maintenance, and repair of gym equipment. Role Overview The After-Sales Consultant will supervise a team of technicians handling gym equipment (treadmills and related machines) across both workshop and field operations. The role combines hands-on technical work with team leadership, scheduling service calls, ensuring quality repairs, mentoring technicians, and serving as the escalation point for complex issues. Responsibilities: Supervise and coordinate daily activities of technicians across workshop and field assignments Schedule and prioritize service calls, installations, and preventive maintenance visits Perform hands-on diagnostics and repairs on gym equipment when needed (treadmills, ellipticals, strength machines, etc.) Ensure SLA compliance and monitor first-time-fix rates and response times Train, mentor, and evaluate technician performance; support onboarding of new team members Act as escalation point for complex technical issues or client complaints Maintain accurate service records, parts usage, and job reports Coordinate with the After-Sales Manager on spare parts inventory, tooling needs, and recurring issues Ensure technicians follow safety protocols and manufacturer service standards Liaise with clients (gyms, health clubs, hotels) to ensure satisfaction post-service</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>1+ year of experience as a Consultant/Supervisor in gym/fitness equipment technical service</li><li>Solid hands-on technical background in gym equipment repair and maintenance (electrical, mechanical, or electromechanical systems)</li><li>Valid driving license (field visits required)</li><li>Ability to manage scheduling and prioritize competing service demands</li><li>Strong communication skills for client-facing situations</li></ul><p><strong>Qualifications</strong></p><ul><li>Technical diploma/certification in electromechanical, electrical, or HVAC-related fields (preferred)</li><li>Experience with specific major gym equipment brands preferred</li><li>Experience with CMMS/service ticketing software preferred</li><li>Bilingual (Arabic/English) preferred, especially useful for premium client accounts</li></ul>