Role Purpose

This is a commercial role, with activities that includes sales reporting & governance.

He/she will work closely with Sales HOD and cross functions in reporting & governance identifying sales reporting requirements, analysis and ensure alignment and integrity with strategic directions of the department

Role Profile

• Development & improvement of Management Dashboard (SMARTS) for key financial and operational KPIs like Revenue, ARPU, Contribution, Gross Adds, Net Adds and Churn to provide insights on business performance & take timely corrective actions to achieve pre-set targets
• Develop automated models to measure sales' productivity and quality (QoS)
• Monitor teams progress on numbers and perform deep dive analysis in order to uncover trends in products requests and commercial needs
• Automate and communicate reporting packs to EBU management and corporate executives
• Establish recommendations and execution plans to EBU management to adjust sales numbers and revenue growth to exceed targets
• Prepare regular / ad hoc presentations to stakeholders
• Ensure compliance with the group reporting guidance
• Partner with marketing and other concerned teams to drive appropriate commercial & sales reporting
• Responsible for the day-to-day running of the business channels and analyse all feedback
• Governance of sales department performance reviews' and follow-up on business review actions'
• Preparation of operational reporting on account manager, account level as solutions penetration, relevancy, SLA tracking, churn ,etc .

Core Competencies

• Min 6 years Experienced in reporting
• Proven experience in the development of reporting and management information that changes business strategy
• Maintain expertise of internal procedures and systems for Sales force tracking, monitoring and management
• Track record of providing data analysis on customer and commercial business process that drives fundamental change
• Excellent Communication, Negotiations skills and Stakeholders Management
• Excellent Operational skills
• Solid acumen of Financial KPIs, P&L