وظائف مدير العمليات - القاهرة مصر

Company Description<br>Petro Marine Offshore Projects Support Co. is an Egyptian marine services company operating a diverse fleet of offshore support vessels across the Mediterranean Sea, Red Sea, and Arabian Gulf. Our operations include offshore vessel chartering and management, anchor handling, towing and supply, diving and pipeline inspection support, dredging support, vessel repairs, and marine consultancy. Safety, compliance, operational readiness, and reliable service are central to our work.<br>Role Description<br>We are looking for a Crewing Officer to join our team in the 5th Settlement, New Cairo. The primary responsibility of this role is to recruit qualified and reliable officers and ratings for Petro Marine’s offshore vessels. The successful candidate will manage the recruitment process from sourcing and screening through selection, document verification, and onboarding, while maintaining a strong and readily available pool of seafarers for planned and urgent vessel requirements.<br>Key Responsibilities<br>• Proactively source qualified officers and ratings through recruitment platforms, referrals, company databases, manning agencies, maritime academies, and industry networks.• Build and maintain an active database and talent pool of seafarers for current and future vacancies across Petro Marine’s fleet.• Review CVs and sea-service records, shortlist suitable candidates, and match their experience to vessel, rank, flag-state, client, and operational requirements.• Conduct initial interviews to assess candidates’ offshore experience, technical suitability, communication skills, availability, salary expectations, and overall fitness for the role.• Verify Certificates of Competency, STCW certificates, seaman’s books, medical fitness certificates, DP certificates where applicable, flag endorsements, training records, visas, and other joining documents.• Verify sea-service history, previous vessel types, references, and past performance before recommending candidates for final selection.• Coordinate technical and final interviews with Marine, Technical, Operations, and vessel management personnel.• Prepare candidate shortlists and clearly communicate recruitment recommendations to management.• Coordinate job offers, joining instructions, pre-employment requirements, and onboarding for selected seafarers.• Work closely with the Crewing and Operations teams to understand upcoming crew changes, relief requirements, new mobilisations, and urgent manpower shortages.• Maintain accurate records of candidate availability, rank, certificates, experience, expected salary, interview results, references, and previous appraisals.• Monitor the recruitment pipeline and provide regular reports on open vacancies, shortlisted candidates, interviews, selections, and pending joining requirements.• Develop and maintain relationships with reliable manning agencies, maritime training centres, and other recruitment sources.• Support urgent recruitment and replacement requirements to prevent delays to vessel operations.• Ensure recruitment practices comply with MLC 2006, STCW, flag-state requirements, client requirements, and company procedures.• Maintain the confidentiality and accuracy of all candidate and seafarer information.<br>Qualifications<br>• Bachelor’s degree in Maritime Studies, Business Administration, Human Resources, or a related field is preferred.• Minimum of 3 years of experience in marine crewing or seafarer recruitment.• Previous recruitment experience for offshore support vessels such as AHTS, PSV, DSV, crew boats, or DP vessels is essential.• Strong network within the Egyptian maritime labour market and the ability to source qualified seafarers quickly.• Good working knowledge of STCW, MLC 2006, Certificates of Competency, flag endorsements, safe-manning requirements, and seafarer documentation.• Strong CV-screening, interviewing, reference-checking, and candidate-assessment skills.• Proficiency in Microsoft Excel and Microsoft Office; experience with crewing, recruitment, or HR software is preferred.• Good command of written and spoken English and Arabic.• Strong communication, negotiation, organisation, attention to detail, and follow-up skills.• Ability to work accurately under pressure and respond to urgent recruitment requirements outside normal working hours when necessary.• Ability to commute to the 5th Settlement is required; nearby residents are preferred.

Thrive with B. TECH on a journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a Well-Established Prominent Organization, and a Culture of Innovation and Creativity.<br><br>We are seeking a highly analytical and detail-oriented Sales Analyst to support business planning, sales operations, reporting, profitability analysis, and performance monitoring across our B2B business. In this role, you will transform sales and business data into meaningful insights, support strategic decision-making, and collaborate with cross-functional teams to improve business performance and profitability.<br><br>Job Responsibilities<br><br>Business Planning & Sales Operations<br><br>Monitor daily B2B sales performance and prepare comprehensive operational reports for management. Analyze sales performance by payment method, customer segment, sales channel, sales type, product category, and sales department. Track sales performance against targets and identify trends, gaps, and opportunities for improvement. Prepare detailed performance reports for each sales department and salesperson. Monitor loyalty programs, contracted protocols, and strategic customer accounts.<br><br>Reporting & Business Analytics<br><br>Develop and maintain accurate dashboards and business reports covering sales, expenses, profitability, and operational KPIs. Analyze historical and current business performance to provide actionable insights and support management decisions. Prepare weekly, monthly, quarterly, and annual performance reports. Maintain a centralized B2B data repository to ensure data accuracy, consistency, and accessibility. Identify sales trends, performance gaps, and business opportunities through data analysis.<br><br>Profitability & Financial Performance<br><br>Conduct profitability analysis for new business opportunities, including tenders, direct orders, protocols, and strategic agreements. Review profitability reports in collaboration with the Finance team and identify opportunities for improvement. Analyze the profitability of supplier-direct B2B products and recommend optimization actions. Support management with financial and commercial analysis to improve margins and overall business performance.<br><br>Budget & Expense Control<br><br>Monitor operational expenses against approved budgets and highlight significant variances. Review expense reports and recommend corrective actions to ensure budget compliance. Support the annual budgeting process by providing accurate operational and financial data. Analyze budget versus actual performance and highlight key drivers behind variances.<br><br>Business Performance & Planning<br><br>Prepare quarterly business reviews comparing targets against actual performance across sales, profitability, and expenses. Support quarterly forecasting by developing sales targets, category mix recommendations, and operational plans. Assist in preparing the annual business plan and budget for the B2B sector. Collaborate with Sales, Finance, and other departments to improve operational efficiency and business performance. Provide data-driven recommendations to support commercial and strategic initiatives.<br><br>Requirements<br><br>Bachelor’s degree in Business Administration, Finance, Economics, Accounting, or a related field.1+ years of experience in Sales Analysis, Sales Operations, Business Operations, Commercial Planning, Business Analysis, or a similar role. Strong analytical and financial analysis skills with the ability to interpret complex business data. Advanced proficiency in Microsoft Excel and reporting tools; experience with Power BI or other business intelligence tools is a strong advantage. Strong understanding of budgeting, profitability analysis, KPI tracking, and sales performance management. Excellent communication, organizational, and stakeholder management skills. Strong attention to detail with the ability to identify trends, discrepancies, and business opportunities. Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy.<br><br>Benefits<br><br>Discover the benefits of joining B. TECH: More than just a job<br><br>Comprehensive health and life insurance. Flexible work arrangements to support work-life balance. Professional development and training opportunities for career growth. Employee discounts and wellness programs. A high-performance, collaborative, and rewarding work culture.<br><br>If you're ready to take your career to the next level and contribute to the success of a thriving organization, B. TECH is the place for you.

Company Description<br>Petro Marine Offshore Projects Support Co. is an Egyptian marine services company operating a diverse fleet of offshore support vessels across the Mediterranean Sea, Red Sea, and Arabian Gulf. Our operations include offshore vessel chartering and management, anchor handling, towing and supply, diving and pipeline inspection support, dredging support, vessel repairs, and marine consultancy. Safety, compliance, operational readiness, and reliable service are central to our work.<br>Role Description<br>We are looking for a Crewing Officer to join our team in the 5th Settlement, New Cairo. The primary responsibility of this role is to recruit qualified and reliable officers and ratings for Petro Marine’s offshore vessels. The successful candidate will manage the recruitment process from sourcing and screening through selection, document verification, and onboarding, while maintaining a strong and readily available pool of seafarers for planned and urgent vessel requirements.<br>Key Responsibilities<br>• Proactively source qualified officers and ratings through recruitment platforms, referrals, company databases, manning agencies, maritime academies, and industry networks.• Build and maintain an active database and talent pool of seafarers for current and future vacancies across Petro Marine’s fleet.• Review CVs and sea-service records, shortlist suitable candidates, and match their experience to vessel, rank, flag-state, client, and operational requirements.• Conduct initial interviews to assess candidates’ offshore experience, technical suitability, communication skills, availability, salary expectations, and overall fitness for the role.• Verify Certificates of Competency, STCW certificates, seaman’s books, medical fitness certificates, DP certificates where applicable, flag endorsements, training records, visas, and other joining documents.• Verify sea-service history, previous vessel types, references, and past performance before recommending candidates for final selection.• Coordinate technical and final interviews with Marine, Technical, Operations, and vessel management personnel.• Prepare candidate shortlists and clearly communicate recruitment recommendations to management.• Coordinate job offers, joining instructions, pre-employment requirements, and onboarding for selected seafarers.• Work closely with the Crewing and Operations teams to understand upcoming crew changes, relief requirements, new mobilisations, and urgent manpower shortages.• Maintain accurate records of candidate availability, rank, certificates, experience, expected salary, interview results, references, and previous appraisals.• Monitor the recruitment pipeline and provide regular reports on open vacancies, shortlisted candidates, interviews, selections, and pending joining requirements.• Develop and maintain relationships with reliable manning agencies, maritime training centres, and other recruitment sources.• Support urgent recruitment and replacement requirements to prevent delays to vessel operations.• Ensure recruitment practices comply with MLC 2006, STCW, flag-state requirements, client requirements, and company procedures.• Maintain the confidentiality and accuracy of all candidate and seafarer information.<br>Qualifications<br>• Bachelor’s degree in Maritime Studies, Business Administration, Human Resources, or a related field is preferred.• Minimum of 3 years of experience in marine crewing or seafarer recruitment.• Previous recruitment experience for offshore support vessels such as AHTS, PSV, DSV, crew boats, or DP vessels is essential.• Strong network within the Egyptian maritime labour market and the ability to source qualified seafarers quickly.• Good working knowledge of STCW, MLC 2006, Certificates of Competency, flag endorsements, safe-manning requirements, and seafarer documentation.• Strong CV-screening, interviewing, reference-checking, and candidate-assessment skills.• Proficiency in Microsoft Excel and Microsoft Office; experience with crewing, recruitment, or HR software is preferred.• Good command of written and spoken English and Arabic.• Strong communication, negotiation, organisation, attention to detail, and follow-up skills.• Ability to work accurately under pressure and respond to urgent recruitment requirements outside normal working hours when necessary.• Ability to commute to the 5th Settlement is required; nearby residents are preferred.

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking an experienced and dynamic spa supervisor to join our hospitality team in Cairo, Egypt. In this pivotal leadership role, you will oversee all spa operations, manage our talented team of therapists, and ensure exceptional guest experiences that align with our luxury brand standards. As spa supervisor, you will combine your passion for wellness with strong operational expertise, driving both guest satisfaction and revenue goals while maintaining the highest standards of professionalism and service excellence.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Oversee daily spa operations, ensuring all standard operating procedures and policies are consistently followed by team members and that the facility maintains peak condition at all times.</li> <li>Lead, mentor, and motivate the spa therapy team, providing constructive feedback, performance reviews, and professional development opportunities to foster a collaborative and high-performing environment.</li> <li>Manage inventory of spa products, supplies, and equipment, ensuring adequate stock levels and maintaining accurate records for operational efficiency.</li> <li>Monitor and drive retail and treatment revenue goals, implementing strategies to maximize profitability while maintaining service quality.</li> <li>Ensure all spa treatments are performed safely, professionally, and hygienically, conducting quality assurance checks and addressing any concerns with care and urgency.</li> <li>Communicate guest preferences and special requests to relevant departments, ensuring seamless coordination and personalized service delivery.</li> <li>Greet and interact with guests and members in a warm, professional manner, addressing inquiries, resolving concerns, and maintaining positive relationships at all times.</li> <li>Maintain comprehensive guest databases and records, tracking preferences and facilitating ongoing communication to encourage rebooking and loyalty.</li> <li>Conduct facility tours for prospective spa guests and actively promote all hotel and spa packages, treatments, and seasonal promotions.</li> <li>Recognize and extend special attention to VIP arrivals, ensuring their experience exceeds expectations.</li> <li>Coordinate spa treatments with other spa programs and hotel departments, fostering strong internal relationships and operational synergy.</li> <li>Maintain ambiance standards including lighting, music, and cleanliness across all spa areas, creating a serene and welcoming environment.</li> <li>Report maintenance requirements, security concerns, and equipment malfunctions promptly to hotel management.</li> <li>Attend departmental meetings and training sessions, staying current with industry trends and brand standards.</li> <li>Demonstrate commitment to safety protocols and lead by example, ensuring all team members adhere to health, safety, and sanitation procedures.</li> <li>Act as a brand ambassador, representing spa values and organizational culture to colleagues, guests, and external stakeholders.</li> <li>Perform additional duties and responsibilities as assigned to support overall hotel operations.</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Minimum 3-5 years of professional experience in spa operations, with at least 2 years in a supervisory or leadership capacity.</li> <li>Government-approved spa therapy certification and current professional licensure.</li> <li>First aid certification and CPR - basic rescuer certification.</li> <li>Thorough knowledge of spa and fitness department standard operating procedures and policies.</li> <li>Extensive knowledge of the hospitality sector, particularly the upper luxury segment.</li> <li>Demonstrated understanding of brand values, luxury service standards (LQA, Forbes, Accor), and quality assurance protocols.</li> <li>Strong proficiency in English (oral and written).</li> <li>Proven ability to manage staff, provide training, and develop team members.</li> <li>Excellent organizational and time management skills with strong attention to detail.</li> <li>Advanced interpersonal and communication skills with the ability to interact professionally with guests, members, and colleagues.</li> <li>Proficiency in inventory management, financial tracking, and revenue optimization.</li> <li>Knowledge of guest relationship management systems and spa software programs.</li> <li>Ability to work flexible hours, including evenings and weekends as required by spa operations.</li> </ul> <p><strong>Preferred qualifications:</strong></p> <ul> <li>University degree in hospitality management, business administration, or related field.</li> <li>Additional certifications in spa management or wellness industry specializations.</li> <li>Experience with multiple spa treatment modalities and techniques.</li> <li>Proficiency in additional languages beyond English.</li> <li>Proven track record of achieving revenue targets and improving guest satisfaction scores.</li> <li>Experience with quality assurance audits and compliance monitoring.</li> <li>Strong problem-solving abilities and conflict resolution skills.</li> <li>Demonstrated resilience and adaptability in fast-paced, dynamic environments.</li> <li>Industry network and connections within the wellness and hospitality sector.</li> </ul> <h4>Additional information</h4> <p><strong>Hotel overview:</strong></p> <p>Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift.</li> <li>Frequent lifting and carrying up to 30 lbs.</li> <li>Occasional kneeling, pushing, pulling, lifting.</li> <li>Occasional ascending or descending ladders, stairs, and ramps.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>

Company Description Nama is a major Middle Eastern group of companies that operates as an agent, distributor, and producer of high-quality industrial products. The company focuses on serving the industrial community by providing comprehensive solutions that address needs across multiple sectors. Nama offers a wide range of services and products, including raw materials, equipment, engineering support, training, and spare parts. By covering industrial requirements both horizontally and vertically, Nama aims to be a one-stop partner for the industries it serves. The organization is committed to reliable service, technical expertise, and long-term business relationships.<br>Role Description The Packaging Lines Senior Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and pursuing sales opportunities for packaging lines, including equipment and related services, within the industrial sector. Daily tasks include visiting clients, understanding their packaging needs, preparing technical and commercial proposals, and delivering product presentations and demonstrations. The role involves coordinating with engineering and operations teams to tailor packaging solutions, ensuring quality standards, and supporting installations and after-sales service. The Senior Sales Engineer will also conduct market research, maintain a pipeline of prospects, negotiate contracts, and provide regular sales reporting to management.<br>Qualifications<br> Demonstrated expertise in packaging operations, including Packing and Packaging Engineering. Ability to develop and evaluate Packaging Design solutions that meet technical and commercial requirements. Strong background in Quality Control practices for packaging lines and industrial equipment. Proficiency in conducting technical and market Research to identify customer needs and industry trends. Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Packaging Engineering, or a related field. Proven experience in industrial sales, preferably in packaging lines, machinery, or related equipment. Strong communication, negotiation, and presentation skills, with the ability to interact with technical and non-technical stakeholders. Ability to work on-site, travel to customer locations as needed, and manage multiple accounts and projects simultaneously. Proficiency with CRM tools and MS Office (Excel, Power Point, Word) for proposals, reporting, and documentation. Fluency in English and Arabic, both written and spoken, is highly beneficial.

Primary Function:Logistics Specialist is responsible for providing comprehensive support in import and export operations, ensuring accurate documentation, smooth communication with logistics partners, and timely reporting to facilitate compliance and efficient shipment handling. Specific Duties and Responsibilities:Duties and responsibilities noted below are the essential functions of the job.· Support in all paperwork for both import and export business.· Manage the documentation cycle of import and export processes.· Communicate with suppliers, freight forwarders, and clearance brokers for pick-up and shipping.· Follow up on the status of all shipments at airport and seaport.· Prepare weekly and monthly reports as required.· Operate on the NAFEZA system and communicate with GOEIC to follow up on new decrees.· Request packing lists and draft invoices from HQ after receiving final confirmation on required quantities.· Coordinate with customs consultants to verify legal requirements, document legalization, tariffs, HS codes, and applicable agreements.· Monitor daily delivery reports from logistics teams and assist in resolving delivery issues.· Verify shipment documents before submitting them to brokers to ensure clearance readiness.· Submit all shipment data and documents on the company’s system.· Send SOH daily and tracking reports weekly without delay.· Perform outdoor visits / willingness to travel and attend governmental courses when required.· Update shared tracking report on the shared point.· Update & send the tracking to all supply chain team.<br>Other Duties:The incumbent may be asked to perform additional job-related duties and take on other responsibilities as dictated by events and circumstances and working conditions. Qualifications, Education and /or Experience Requirements:· Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field· 2–4 years of experience in import/export operations or logistics· Strong knowledge of documentation cycles, customs regulations, HS codes, and applicable trade agreements· Familiarity with NAFEZA system and communication with GOEIC· Excellent communication skills for coordination with suppliers, freight forwarders, and clearance brokers· Proficiency in preparing reports and working with company systems· Flexibility to conduct outdoor visits and attend governmental training courses

Job Title: Order Management Specialist – Customer Operations<br>Job Summary We are looking for an Order Management Specialist to join our Egypt Order Management team and support the increasing domestic business volume. The role will be responsible for managing customer purchase orders, ensuring order accuracy, coordinating with internal stakeholders, handling urgent requirements, and providing timely order status updates.<br>Key Responsibilities Receive and review customer purchase orders. Perform truck sizing based on order requirements. Validate and correct orders, identify discrepancies, resolve issues, and coordinate with the SO OM Analyst for order entry. Handle and prioritize emergency orders to ensure timely execution. Provide accurate customer and sales order status updates as required. Monitor order progress and ensure effective follow-up with relevant stakeholders. Manage issues related to stock unavailability by coordinating with Planning, CBD Logistics, and other relevant teams. Involve Customer Operations when customer alignment or resolution is required. Maintain accurate order-related data and documentation. Analyze operational data and support the development and maintenance of Power BI dashboards and reports. Use Microsoft Excel to track, analyze, and report order management activities. Identify potential issues and proactively follow up to ensure smooth order fulfillment. Manage multiple priorities while maintaining a high level of accuracy and customer service.<br>Requirements2+ years of experience in Order Management, Customer Operations, Supply Chain, Logistics, or a similar role. Very good English communication skills, both written and verbal. Strong stakeholder management, follow-up, and problem-solving skills. Strong analytical skills with the ability to develop and maintain Power BI dashboards/reports. Advanced Microsoft Excel skills; experience with Power Query is a plus. SAP or ERP experience is an advantage. Strong attention to detail and accuracy. High sense of ownership and accountability. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong coordination and communication skills with internal and external stakeholders.<br>Preferred Competencies Customer-focused mindset. Strong organizational and time-management skills. Proactive approach to issue resolution. Ability to work independently and collaboratively within a team. Ability to work under pressure and meet operational deadlines.

<p>Manage day-to-day FM operations across InstaShop locations covering reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving. Monitor the performance and quality of outsourced services including housekeeping, pest control, and fleet. Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives. Handle all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution. Manage daily operational requests including desk allocation, space utilization, furniture, and parking arrangements. Contract &amp; Vendor Management Supervise renewals and negotiate contracts with external service providers (water dispensers, coffee machines, and other FM services). Liaise with maintenance contractors and suppliers for office consumables across all sites. Establish and maintain vendor files; verify accuracy of submitted documentation. Maintain accurate records of all contracts, annual leases, work orders, service requests, and executed works. Service Quality &amp; Compliance Review and analyze monthly third-party service reports; ensure adherence to KPIs and SLAs. Respond to and resolve help desk tickets raised through the Facilities department. Asset &amp; Procurement Management Manage the procurement process ensuring timely purchasing and accurate financial documentation. Coordinate the internal and external movement of all company assets. Workplace Projects, Events &amp; People Experience Plan and execute workplace projects, office improvements, and employee-facing events that reflect InstaShop's culture and energize the community. Drive people experience initiatives that foster belonging, connection, and community across all locations. Develop project plans and timelines ensuring initiatives are delivered on time, on brand, and with measurable impact on employee satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field. Minimum 1 years of experience in facilities management, workplace operations, or a similar fast-paced service-delivery environment. Solid understanding of building systems, maintenance protocols, and safety standards to effectively oversee vendor performance and ensure service quality. Proficiency in MS Office and facilities management tools/systems. Strong contract negotiation, vendor management, and organizational skills. Ability to multitask and manage multiple stakeholders across locations effectively. Excellent communication skills in both English and Arabic.</p>