وظائف مدير العمليات في مصر
١٦٩٤٨ وظائف شاغرة
Connectalents, a leading Recruitment & HRO company in MENA, is currently hiring a Accounting Manager for a leading Cairo-based logistics, supply chain, and international trading company.<br>Job Role:<br>Manage full-cycle accounting for trading and import operations Record and reconcile import-related transactions (customs duties, freight, insurance, clearing charges, etc. Monitor inventory accounting, valuation, and cost of goods sold Prepare monthly, quarterly, and annual financial statement. Ensure compliance with local tax laws, VAT, customs, and regulatory requirement Handle bank reconciliations, supplier accounts, and foreign currency transaction Coordinate with customs agents, banks, auditors, and tax consultant Support budgeting, forecasting, and cash flow management Review and improve internal controls and accounting processes Supervise junior accounting staff<br>What Are We Looking For<br>Bachelor's Degree in Finance, Accounting, or a related fiel6 years of accounting experience Solid understanding of costing. Proficiency in Microsoft Office Very good English (written and spoke Strong analytical and problem solving skill<br>High attention to detail and ability to meet deadline<br>How to Apply<br>Please send your CV to "Nour.h@connectalents.com"
Our client is a leading Software House in Egypt, specializing in IT consulting, custom software development, Portals, Mobile Applications, testing, Data Science, AI, ERP/CRM, and UX/UI design. With a history dating back to 25 years in Egyptian market. <br>Role Description This is a full-time on-site Sales Manager eho will be responsible for leading a team of sales representatives, developing sales strategies, building client relationships, and achieving sales targets. The role will involve day-to-day sales operations, team management, and collaboration with other departments to drive business growth.<br>Qualifications Bachelor's degree or equivalent; proven track record in professional growth.6-9 years of B2B sales experience in Saa S, Iaa S, Paa S is a MUSTStrong history of new business development in the Solutions or Saa S industry. Extensive customer network across Egypt and the Middle East. Excellent presentation skills and commercial acumen. Self-starter with strong organizational skills and a positive attitude. Outstanding verbal and written communication skills in English and Arabic.
We’re Hiring: PET Recycling Production Manager<br>Ajax Training & Consulting is supporting one of its industrial clients in recruiting an experienced PET Recycling Production Manager for a modern PET recycling facility in the 10th of Ramadan.<br>We are looking for a hands-on production professional with strong experience in managing PET bottle recycling lines and producing high-quality Fiber Grade PET Flakes.<br>Essential Requirements-5 to 7 years of practical experience in PET recycling-Proven experience managing PET flakes production lines-Strong knowledge of Fiber Grade quality standards-Experience controlling moisture, PVC contamination, dust, color variation, and other impurities-Experience managing three-shift production operations-Good knowledge of crushers, washers, separation units, dryers, and conveyors-Experience with European production lines is preferred-Strong leadership and production management capabilities<br>Package-EGP 25,000 net monthly salary-Performance-based incentives-Package negotiable for highly qualified candidates<br>Qualified candidates are invited to submit their updated CVs to ahmad.eldabaa@ajaxsolutions.net & clearly mentioning:-Years of PET recycling experience-Production lines previously managed-Production line capacity-Current location-Current salary-Expected salary-Notice period
يتولى مدير مبيعات فرع فيسبا في شركة أبو غالي موتورز مسؤولية الإشراف على جميع جوانب قطاع أعمال فيسبا، بما في ذلك المبيعات والتسويق والعمليات وخدمة العملاء. يتطلب هذا الدور القيادي تخطيطاً استراتيجياً وإدارة للفريق وتميزاً تشغيلياً لدفع عجلة النمو وضمان الحفاظ على المعايير المتميزة للعلامة التجارية داخل السوق المصري.<br><br>تنفيذ استراتيجية أعمال فيسبا لتحقيق أهداف المبيعات والربحية والحصة السوقية. العمل عن كثب مع الفرق متعددة الوظائف بما في ذلك المبيعات والتسويق والخدمة والعمليات لضمان التوافق مع أهداف الشركة. دفع نمو الأعمال من خلال تحديد فرص سوقية جديدة وبناء علاقات قوية مع الوكلاء وأصحاب المصلحة الرئيسيين. ضمان تموضع العلامة التجارية بشكل فعال في السوق من خلال أنشطة تسويقية وترويجية مستهدفة. الإشراف على الكفاءة التشغيلية والميزانية وتخصيص الموارد لتحقيق أقصى قدر من الربحية. الحفاظ على معايير عالية لتجربة العملاء والجودة بما يتوافق مع سمعة علامة فيسبا التجارية العالمية. مراقبة اتجاهات السوق وأنشطة المنافسين وآراء العملاء لتكييف الاستراتيجيات وفقاً لذلك. ضمان الامتثال لسياسات الشركة واللوائح القانونية ومعايير الشركة المصنعة.<br><br>المتطلبات<br><br>درجة البكالوريوس في إدارة الأعمال أو التسويق أو الهندسة أو أي مجال ذي صلة؛ ويفضل الحصول على ماجستير إدارة الأعمال (MBA). خبرة لا تقل عن 10 سنوات في إدارة مبيعات السيارات أو العلامات التجارية المتميزة، مع 5 سنوات على الأقل في دور قيادي. سجل حافل في نمو المبيعات وقيادة الفريق والتخطيط الاستراتيجي. معرفة قوية بسوق السيارات المصري وسلوك المستهلك. مهارات قيادية وتواصلية وشخصية ممتازة. إجادة اللغتين الإنجليزية والعربية ضرورية. القدرة على السفر حسب الحاجة.
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<b>خط الخدمة</b><br>استشاري<br><b>الصناعة/القطاع</b><br>التكنولوجيا<br><b>التخصص</b><br>استشاري - آخر<br><b>مستوى الإدارة</b><br>مدير<br><b>وصف الوظيفة & الملخص</b><br>تسعى PwC إلى محلل أعمال نظام معلومات الإدارة (PMIS) لدعم مشاريع رأس المال والبنى التحتية الكبيرة في تصميم وتنفيذ أنظمة معلومات إدارة المشروع المؤسسية (PMIS).<br>يركز الدور على مواءمة عناصر الرقابة على المشاريع، حوكمة PMO، والمنصات الرقمية (على سبيل المثال Primavera Unifier, P6, تكاملات ERP) لتمكين إدارة التكاليف والجدول الزمني والمخاطر والعقود عبر محافظ معقدة.<br><b>المسؤوليات الأساسية</b><br><b>تحليل الأعمال والمتطلبات</b><br>• استخراج وتحليل وتوثيق متطلبات العمل من خلال ورش العمل والمقابلات ومراجعة العمليات<br>• ترجمة احتياجات الأعمال إلى متطلبات وظيفية وغير وظيفية للنظام<br>• تطوير وصيانة وثائق مثل BRDs وSRS وقصص المستخدم وخرائط العمليات ووثائق تصميم الحلول<br>• إجراء تحليل الفجوة بين العمليات الراهنة والواعدة<br><b>تصميم PMIS وتكوينه</b><br>• دعم و/أو قيادة تكوين منصات PMIS (مثل Primavera Unifier, P6, Aconex, CostOS)<br>• تصميم تدفقات العمل والعمليات والتكاليف ونُظم الاعتماد<br>• تعريف هياكل البيانات والنماذج وأطر الحوكمة<br>• دعم نشر PMIS عبر المشاريع والإدارات<br><b>الدمج النظامي وإدارة البيانات</b><br>• تنسيق التكامل بين PMIS وأنظمة المؤسسة (ERP، أدوات الجدولة، أنظمة إدارة المستندات)<br>• دعم ترحيل البيانات والتحقق وضمان الجودة<br>• ضمان دقة البيانات والحوكمة ومعايير الامتثال<br><b>الاختبار والنشر</b><br>• تطوير سيناريوهات الاختبار ودعم اختبار النظام<br>• قيادة أو دعم اختبار قبول المستخدم (UAT)<br>• إدارة تتبع العيوب وتنسيق الحلول<br>• دعم أنشطة الإطلاق والاستقرار<br><b>التقارير ورؤى الأداء</b><br>• تعريف وتطوير لوحات المعلومات ومؤشرات الأداء الرئيسية (KPIs) (مثل Power BI أو أدوات تقارير PMIS المدمجة)<br>• دعم احتياجات التقارير التنفيذية والتشغيلية<br>• ضمان توافق هياكل التقارير مع أطر الحوكمة<br><b>إدارة أصحاب المصلحة والموردين</b><br>• العمل كحلقة وصل بين مستخدمي الأعمال وفِرق تكنولوجيا المعلومات والموردين الخارجيين<br>• دعم تنسيق الموردين وحل المشكلات<br>• تسهيل ورش العمل واجتماعات الحوكمة<br>• تقديم الدعم الاستشاري حول أفضل ممارسات PMIS<br><b>التبني والتحسين المستمر</b><br>• دعم إدارة التغيير وتوجيه المستخدمين<br>• تطوير وتقديم جلسات تدريب المستخدمين<br>• تحديد فرص تعزيز النظام وتحسين العمليات<br>• المساهمة في مبادرات التحول الرقمي<br><b>التعرّض للأنظمة والأدوات (واحد على الأقل)</b><br>• أوراكل Primavera Unifier<br>• Primavera P6 EPPM<br>• Aconex<br>• CostOS<br>• أنظمة ERP (SAP، Oracle، MS Dynamics، وغيرها)<br>• أدوات التقارير (Power BI، منصات BI)<br><b>الكفاءات الأساسية</b><br>• مهارات تحليل الأعمال والتوثيق قوية<br>• فهم دورة حياة المشروع والضوابط (التكاليف، الجدول، التغيير، المخاطر)<br>• تخطيط العمليات وتوافق الحوكمة<br>• عقلية تحليلية وحل المشكلات<br>• مهارات الاتصال وتسهيل أصحاب المصلحة<br>• فهم مفاهيم تكوين النظام<br>• الانتباه إلى التفاصيل ودقة البيانات<br><b>المؤهلات</b><br>• درجة البكالوريوس في الهندسة، إدارة الإنشاءات، نظم المعلومات، الأعمال، أو مجال ذي صلة<br>• شهادات ذات صلة تعتبر ميزة (PMP، CBAP، شهادات Primavera، Agile، ITIL، وغيرها)<br><b>الخبرة/المهارات</b><br><ul><li>خبرة 5+ سنوات في PMIS، ضوابط المشروع، أو التحول الرقمي للمشروعات الرأسمالية.</li><li>الخبرة مع Primavera Unifier، Primavera P6، أو منصات PMIS مكافئة.</li><li>فهم قوي لسيطرة التكاليف، الجدولة، إدارة التChange، العقود، وعمليات المخاطر.</li><li>خبرة في العمل مع تكاملات ERP وبيئات التقارير المؤسسية.</li><li>مهارات قوية في إدارة أصحاب المصلحة وتسهيل الورش.</li></ul><br><b>التعليم </b>(إذا كان فارغًا، الدرجة و/أو مجال الدراسة غير محدد)<br>الدرجات/مجال الدراسة مطلوب:<br>الدرجات/مجال الدراسة مفضل:<br><b>الشهادات </b>(إذا كان فارغًا، الشهادات غير محددة)<br><b>المهارات المطلوبة</b><br><b>المهارات الاختيارية</b><br>تقبل الملاحظات، الاستماع النشط، نهج أجايل، التفكير التحليلي، تطوير دراسة حالة، تحسين العمليات التجارية، عمليات التحكم في التغيير، التدريب والتغذية الراجعة، التواصل، التكاليف، الإبداع، تقبل التغيير، التنظيم العاطفي، التعاطف، الشمول، الفضول الفكري، دورة حياة مشروع تكنولوجيا المعلومات، كانبان (إدارة المشاريع)، مرونة التعلم، التفاؤل، خطة العمل والمعالم (POA&M)، رسم خرائط العمليات، توحيد المعايير، الشجاعة المهنية {+ 28 أداة أخرى}<br><b>اللغات المرغوبة </b>(إذا كان فارغًا، اللغات المرغوبة غير محددة)<br><b>متطلبات السفر</b><br>غير محدد<br><b>هل يتوفر رعاية تأشيرة عمل؟</b><br>لا<br><b>هل يلزم الحصول على تصريح حكومي؟</b><br>لا<br><b>تاريخ نهاية نشر الوظيفة</b><br> </div>
About Bosta:<br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>Job Code:<br>Incremental 2026OPER-149<br><br>About the Role:<br>We are looking for an experienced Labor Transportation Manager to lead the end-to-end employee transportation operation across multiple company locations.<br><br>The role will oversee transportation services for 2,000–3,000 employees, ensuring safe, reliable, efficient, and cost-effective transportation aligned with business and workforce requirements. The role will also be responsible for transportation planning, route optimization, supplier management, service quality, and cost control across all locations and shifts.<br>Job Responisbilities :<br><br>Lead and manage the end-to-end employee transportation operation across multiple locations and shifts Develop transportation plans based on workforce size, employee locations, shift patterns, and operational requirements Manage transportation services for 2,000–3,000 employees, ensuring adequate capacity and reliable coverage Plan and optimize routes, pickup points, schedules, and vehicle allocation to maximize efficiency and service quality Source, evaluate, onboard, and manage transportation suppliers and vendors Negotiate commercial terms, rates, contracts, and service agreements with transportation providers Establish clear SLAs, KPIs, and performance standards for all transportation suppliers Monitor supplier performance and ensure compliance with agreed service levels, taking corrective action when required Track and analyze key transportation metrics including on-time performance, trip completion, vehicle utilization, coverage, complaints, and cost per trip/employee Identify and implement opportunities for route optimization, capacity improvement, operational efficiency, and cost reduction Develop and manage the transportation budget, ensuring effective cost control and resource utilization Partner closely with Operations, HR, Finance, Facilities, and other stakeholders to ensure transportation plans support business needs Manage transportation incidents, service disruptions, employee complaints, and emergency transportation requirements Ensure all transportation providers comply with company policies, safety standards, legal requirements, and contractual obligations Develop contingency and business continuity plans to minimize the impact of transportation disruptions Drive continuous improvement initiatives to enhance service reliability, operational efficiency, employee experience, and cost effectiveness Lead, coach, and develop the transportation team, ensuring clear accountability and strong operational execution<br><br><br><br><br>Requirements : <br><br>5+ years of experience in Employee Transportation, Transportation, Fleet, Logistics, or a related field Proven experience managing large-scale employee transportation operations across multiple locations Experience managing transportation services for a large workforce, preferably 2,000+ employees Strong experience in vendor sourcing, supplier management, negotiation, and contract management Strong knowledge of route planning, transportation operations, capacity planning, and fleet utilization Proven experience in budget management and transportation cost optimization Strong analytical and problem-solving skills with the ability to make data-driven decisions Excellent negotiation, communication, and stakeholder management skills Strong leadership skills with experience managing and developing teams<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<p><h4>وصف الشركة</h4>
<p>لماذا العمل في أكور؟<br>
نحن أكثر من مجرد رائد عالمي. نرحب بك كما أنت ويمكنك العثور على وظيفة وعلامة تجارية تتناسب مع شخصيتك. ندعمك للنمو والتعلم كل يوم، مع التأكد من أن العمل يمنح حياتك هدفاً، حتى تتمكن خلال رحلتك معنا من متابعة استكشاف إمكانات أكور غير المحدودة.<br>
بانضمامك إلى أكور، فصول من قصتك لك كتابتها، وبإمكاننا معاً تخيل ضيافة الغد. اكتشف الحياة التي تنتظرك في أكور.<br>
افعل ما تحبه، اعتنِ بالعالم، تجرّأ على تحدّي الوضع الراهن! #بلانتيليس</p>
<h4>وصف الوظيفة</h4>
<p>الإشراف والدعم لعمليات الصوتيات والبصريات في الفنادق والمنتجعات ومراكز المؤتمرات وقاعات الفعاليات المخصصة.</p>
<p>إرساء والحفاظ على معايير تشغيلية إقليمية وسياسات وممارسات Best practices.</p>
<p>إجراء زيارات ميدانية وتدقيقات تشغيلية منتظمة لضمان التميز في الخدمة والامتثال.</p>
<p>ضمان التخطيط الناجح والتنفيذ للاجتماعات والمؤتمرات واحتفالات الزفاف والمعارض والفعاليات المؤسسية.</p>
<p>دعم فرق الملكية بالمتطلبات التقنية المعقدة واحتياجات إنتاج الفعاليات.</p>
<p>وضع معايير موحدة لعمليات وتدفقات العمل في تقنيات الفعاليات عبر المنطقة.</p>
<p>تعيين وتدريب وتوجيه وتثقيف مديري الصوت والفيديو على مستوى الملكية والفرق التقنية.</p>
<p>تطوير برامج تدريبية تركز على المهارات التقنية وخدمة العملاء والسلامة والتميز التشغيلي.</p>
<p>بناء علاقات قوية مع فرق قيادات الفنادق ومنظمي الفعاليات والعملاء المؤسسيين وشركاء القاعات.</p>
<p>الإشراف على إدارة المخزون الإقليمي واستخدام الأصول.</p>
<p>ضمان الصيانة والإصلاح والاستبدال الصحيح لمعدات الصوت والفيديو.</p>
<p>التأكد من الامتثال لسياسات الشركة ولوائح السلامة ومعايير صناعة الضيافة.</p>
<p>إجراء تدقيقات السلامة وتقييمات المخاطر.</p>
</p>
<h4>المؤهلات</h4>
<ul>
<li>خبرة لا تقل عن 5 سنوات في الصوتيات البصرية، تكنولوجيا الفعاليات، أو عمليات الضيافة.</li>
<li>خبرة لا تقل عن 3 سنوات في دور إشرافي أو إداري.</li>
<li>يفضل الخبرة في دعم مواقع ضيافة متعددة أو عمليات إقليمية.</li>
<li>خلفية قوية في تشغيل الفنادق والمنتجعات ومراكز المؤتمرات وقاعات الفعاليات.</li>
<li>أنظمة صوت احترافية</li>
<li>تقنيات عرض وتقديم الفيديو</li>
<li>أنظمة الإضاءة وإنتاج المنصة</li>
<li>مؤتمرات الفيديو ومنصات الفعاليات الهجينة</li>
<li>البنية التحتية لشبكات الفعاليات</li>
<li>اللافتات الرقمية وأنظمة إدارة المحتوى</li>
<li>برامج إنتاج الفعاليات وأدوات الجدولة</li>
</ul>
<h4>معلومات إضافية</h4>
<p>مدير الصوت والفيديو (A/V) – المكتب الإقليمي مسؤول عن تقديم القيادة الإستراتيجية والرقابة التشغيلية والدعم الفني لخدمات الصوت المرئي وتكنولوجيا الفعاليات عبر عدة ممتلكات ضيافة ضمن المنطقة. تضمن هذه الدور معايير خدمة متسقة وكفاءة تشغيلية وتطوير تقنيات ونمو الإيرادات مع دعم فرق A/V في الفنادق لتقديم تجارب استثنائية للضيوف والعملاء.<br>
يعمل مدير A/V كمرجع إقليمي أساسي لعمليات تكنولوجيا الفعاليات وتطوير الفرق وإدارة المعدات ورضا العملاء، بالتعاون الوثيق مع إدارة الملكية وفرق المبيعات ومنظمي الفعاليات والطاقم الفني.</p>
Role Description The Retail Store Manager at Lilly Home is a full-time, on-site role based in Cairo, Egypt. The person in this role oversees daily store operations, including opening and closing procedures, merchandising, inventory control, and adherence to company policies. They lead and coach store staff, set performance expectations, schedule shifts, and ensure high standards of customer service on the sales floor. The Retail Store Manager monitors sales performance, implements promotional activities, and maintains accurate reporting of store results. They also ensure loss prevention measures are followed, handle customer escalations, coordinate with central management and the warehouse, and maintain a clean, safe, and welcoming store environment. Qualifications Customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to create positive in-store experiences. Strong Communication skills for interacting with customers, coaching team members, and collaborating with management. Store Management experience, including supervising staff, managing inventory, and overseeing daily retail operations. Knowledge of Retail Loss Prevention practices to safeguard merchandise and minimize shrinkage. Prior experience in retail, preferably in home goods or textiles, and familiarity with POS systems and basic sales reporting. Proven leadership skills, including team building, problem-solving, and decision-making under pressure. Ability to work on-site in Cairo, Egypt, with flexibility for weekends, holidays, and peak business periods. Relevant education in Business, Retail Management, or a related field is beneficial; equivalent experience will also be considered.
Senior Sales Account Manager We're looking for a dynamic Senior Sales Account Manager to join our team and drive business growth by managing strategic enterprise accounts, acquiring new customers, and delivering innovative technology solutions.<br>Key Responsibilities<br>- Manage and grow a portfolio of enterprise and strategic accounts.- Identify and acquire new business opportunities.- Manage the full sales cycle, from prospecting to contract closure.- Recommend tailored technology solutions based on customer needs.- Prepare and deliver proposals, quotations, presentations, and tenders.- Collaborate with Presales, Technical, Marketing, Finance, and Operations teams.- Drive account growth through cross-selling and upselling opportunities.- Maintain an accurate sales pipeline and revenue forecast using CRM.- Negotiate commercial agreements and achieve assigned sales targets.- Monitor market trends and identify new business opportunities.- Ensure exceptional customer experience throughout the sales lifecycle.<br>Qualifications<br>- Bachelor's degree in Business, Marketing, IT, Computer Science, Engineering, or a related field.- 4–6 years of experience in Sales, Account Management, Business Development, or B2B Technology Sales.- Proven track record of achieving sales targets and driving business growth.- Experience selling enterprise technology solutions, including Software, Cloud, Cybersecurity, IT Infrastructure, Hardware, or Managed Services.- Strong communication, negotiation, presentation, and relationship management skills.<br>???? If you're passionate about technology sales and building long-term client relationships, we'd love to hear from you! Apply now by sending your CV to: Alaa_yasser@prosoft.com.eg<br>Best of luck ????
Account Manager (Egypt Market) <br>We are looking for a motivated and driven Account Manager to join the Imploy team. If you are passionate about connecting talent with opportunity and want to grow your career in a fast-paced environment, this role is for you.<br>You will be responsible for managing client relationships and driving business growth within the Egyptian market.<br>Key Responsibilities <br>Manage Client Accounts: Build and maintain strong relationships with our clients in Egypt to ensure long-term satisfaction. Business Development: Proactively identify new opportunities and grow our client base in the local market. Support Hiring Needs: Work closely with clients to understand their hiring requirements and help them find the right talent from our pool. Process Management: Manage the day-to-day communication and operations for your assigned accounts.<br>Qualifications <br>Experience: 1–2 years of experience in sales, account management, or business development. Fresh Graduates: We highly encourage fresh graduates with a strong drive for sales and relationship-building to apply. Market Focus: A solid understanding of the local business landscape in Egypt. Skills: Excellent communication, negotiation, and organizational skills. Mindset: A proactive, results-oriented attitude with a hunger to learn and grow.<br>Why Join Imploy? <br>You will be part of a dynamic team shaping the future of recruitment in Egypt. We provide a supportive environment where you will gain hands-on experience in corporate acquisition and talent management while working directly with regional clients.
This is a full-time on-site role in Cairo for a National Modern Trade Sales Manager at Sky Healthy Food. The Sales Manager will be responsible for trade sales, customer service, sales management, and business development activities on a national level.<br>Job Responsibilities: Prepare the Modern Trade sales strategy & growth plans in line with business strategy Manage the entire sales cycle from prospection to successful closure. Build strong relationships with key accounts. Align and execute trade marketing and trade promotions interventions with the modern trade sales strategy and overall business strategy. Coordinate with other teams to ensure smooth delivery of products and services. Implement sales and marketing strategies to achieve sales targets. Service and maintain current accounts. Prepare weekly and monthly client reports. Manage Accounts receivables, Responsible for debt collection and resolve all long outstanding debts Resolve customer's trade issues, complaints and operational matters. Manage and review outstation outlets through frequent market visit and liaising with local Sales Management Possess trade & operations knowledge in modern trade<br>Qualifications:Bachelor's degree in business administration, Marketing, or a related field Experience: 12-15 years + experience in FMCG category, preferably Food Ingredients with strong experience in National modern trade channel & A Class MT outlets/ retail Skills: Communications- Leadership-Analytical Thinking-Customer Satisfaction Certifications: Sales & Marketing Advanced Certificates<br><br>• 5+ years of work experience with Class A• 10+ years of work experience with Modern Trade
Company Description<br> Rayman Consulting & Recruiting is a rapidly expanding national consulting firm specializing in Sales Planning, Human Resources, and recruitment services. Known for delivering tailored strategies and solutions, the company partners with businesses across diverse industries to achieve their goals. Rayman Consulting & Recruiting is dedicated to fostering growth and operational excellence for its clients and employees alike.<br> Role Description<br> This is a full-time, on-site Sales Manager (Cement/Packed) role based in Cairo, Egypt. The Sales Manager will oversee sales operations, identify new market opportunities, build and maintain key customer relationships, and drive revenue growth. Responsibilities include developing sales strategies, leading and mentoring the sales team, managing budgets, and analyzing market trends to enhance business performance. Collaboration with internal teams to ensure the successful delivery of services is also a core part of the role.<br> Qualifications<br> Proven experience in sales management, preferably in the cement or construction materials industry Strong skills in Sales Planning, Client Relationship Management, and Market Analysis Excellent communication, negotiation, and team leadership skills Proficiency in market research and data analysis to identify opportunities and trends Ability to set and achieve sales targets and manage budgets effectively Familiarity with local markets and industry regulations in Egypt Bachelor’s degree in Business Administration, Marketing, or a related field is preferred; a Master’s degree is advantageous Fluency in Arabic and English is required
Company Description<br> Al Ghazaly Development is shaping the future of Beni Suef with modern and innovative projects designed to meet your aspirations. Our mission centers on creating a quality lifestyle that blends comfort, luxury, and smart investment opportunities. With a forward-thinking vision, we are a trusted name in creating properties that redefine contemporary living. Al Ghazaly Development is committed to delivering excellence and fostering sustainable growth for the community.<br> Role Description<br> This is a full-time, on-site role located in Beni Suef for a Sales Manager. The Sales Manager will be responsible for overseeing sales operations, developing and implementing sales strategies, and achieving company sales targets. Key responsibilities include managing a sales team, identifying and nurturing client relationships, conducting market research to identify new opportunities, and providing regular performance reports to company leadership. The role also entails training and mentoring sales representatives to ensure optimal performance and professional growth.<br> Qualifications<br> Expertise in Sales Strategy Development, Sales Planning, and Target Achievement Experience in Team Leadership, People Management, and Staff Training Strong Customer Relationship Management and Client Negotiation Skills Proficiency in Market Research and Competitive Analysis Effective Communication, Presentation, and Interpersonal Skills Proven ability to meet and exceed sales targets consistently Proficiency in CRM software or sales tracking tools Background in real estate or development industries is an advantage Bachelor’s degree in Business Administration, Marketing, or related field
People Engagement Manager – VXI Egypt (BPO Industry) Position Summary The People Engagement Manager is responsible for developing and executing employee engagement, culture, recognition, wellbeing, and retention initiatives that enhance the overall employee experience. This role focuses on creating a positive, inclusive, and high-performing workplace culture while driving employee satisfaction, motivation, and retention. The People Engagement Manager partners closely with Operations, Human Resources, Communications, Learning & Development, and Leadership teams to ensure employees feel valued, connected, and engaged throughout their journey with the organization. Key Responsibilities Employee Engagement Strategy Develop and implement the annual employee engagement strategy aligned with business objectives. Design and execute initiatives that improve employee satisfaction, morale, and retention. Monitor engagement trends and recommend continuous improvement actions. Lead employee listening programs, engagement surveys, and pulse checks. Employee Experience Enhance the employee journey from onboarding through exit. Identify and address employee experience pain points impacting engagement and satisfaction. Partner with HR teams to improve employee touchpoints and workplace experiences. Develop programs that foster belonging, inclusion, and a positive workplace culture. Culture & Employer Brand Promote company values, culture, and Employee Value Proposition (EVP). Lead culture-building initiatives across all levels of the organization. Support internal employer branding campaigns and employee advocacy programs. Collaborate with Marketing and Communications teams on employee-focused campaigns and events. Recognition & Rewards Programs Design, implement, and manage employee recognition programs. Develop initiatives that celebrate achievements, milestones, and outstanding performance. Coordinate employee appreciation activities and awards programs. Measure and evaluate the effectiveness of recognition initiatives. Employee Events & Activities Plan and execute employee engagement activities, town halls, celebrations, CSR initiatives, and company events. Manage annual engagement calendars and event budgets. Organize cultural, wellness, and social activities that strengthen employee connections and collaboration. Ensure all activities align with company values and promote inclusivity. Wellbeing Programs Develop and implement employee wellbeing and wellness initiatives. Promote mental health awareness, work-life balance, and wellness best practices. Coordinate wellness campaigns and employee assistance programs. Measure participation rates and program effectiveness. Surveys & Analytics Manage employee engagement surveys and feedback mechanisms. Analyze engagement data and identify trends, risks, and opportunities. Present findings, insights, and recommendations to leadership teams. Develop action plans based on employee feedback and survey results. Retention Initiatives Partner with HR Business Partners and Operations leaders to address retention challenges. Analyze turnover trends and key engagement drivers. Develop retention strategies for critical and high-risk employee populations. Conduct focus groups, listening sessions, and employee feedback forums. Communication & Stakeholder Management Create communication plans for engagement initiatives and organizational programs. Partner with leaders to drive employee participation and adoption. Ensure consistent messaging across all employee engagement activities. Present engagement updates, insights, and recommendations to senior leadership. Key Performance Indicators (KPIs) Employee Engagement Scores Employee Retention & Attrition Rates Employee Participation Rates Internal Satisfaction Survey Results Event Attendance & Engagement Levels Recognition Program Effectiveness Employee Wellbeing Participation Metrics Employer Branding & Internal Advocacy Metrics Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, Communications, or a related field. Minimum 5–7 years of experience in Employee Engagement, Employee Experience, HR, Culture, Communications, or related functions. Previous experience within the BPO / Contact Center industry is highly preferred. Strong project management and event management skills. Experience managing employee engagement surveys and analytics. Excellent communication, presentation, and stakeholder management skills. Strong analytical and reporting capabilities. Proven ability to build and execute employee engagement strategies. Experience managing budgets, programs, and cross-functional initiatives. Core Competencies Employee Engagement & Experience Organizational Culture Development Employee Recognition & Rewards Stakeholder Management Internal Communications Event & Program Management Data Analysis & Reporting Change Management Employee Wellbeing & Retention Strategic Planning & Execution Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Operations, HR, Leadership, and Support Functions. May require flexibility to support employee engagement activities outside standard business hours when necessary.
People Engagement Manager – VXI Egypt (BPO Industry) Position Summary<br><br>The People Engagement Manager is responsible for developing and executing employee engagement, culture, recognition, wellbeing, and retention initiatives that enhance the overall employee experience. This role focuses on creating a positive, inclusive, and high-performing workplace culture while driving employee satisfaction, motivation, and retention. The People Engagement Manager partners closely with Operations, Human Resources, Communications, Learning & Development, and Leadership teams to ensure employees feel valued, connected, and engaged throughout their journey with the organization. Key Responsibilities Employee Engagement Strategy Develop and implement the annual employee engagement strategy aligned with business objectives. Design and execute initiatives that improve employee satisfaction, morale, and retention. Monitor engagement trends and recommend continuous improvement actions. Lead employee listening programs, engagement surveys, and pulse checks. Employee Experience Enhance the employee journey from onboarding through exit. Identify and address employee experience pain points impacting engagement and satisfaction. Partner with HR teams to improve employee touchpoints and workplace experiences. Develop programs that foster belonging, inclusion, and a positive workplace culture. Culture & Employer Brand Promote company values, culture, and Employee Value Proposition (EVP). Lead culture-building initiatives across all levels of the organization. Support internal employer branding campaigns and employee advocacy programs. Collaborate with Marketing and Communications teams on employee-focused campaigns and events. Recognition & Rewards Programs Design, implement, and manage employee recognition programs. Develop initiatives that celebrate achievements, milestones, and outstanding performance. Coordinate employee appreciation activities and awards programs. Measure and evaluate the effectiveness of recognition initiatives. Employee Events & Activities Plan and execute employee engagement activities, town halls, celebrations, CSR initiatives, and company events. Manage annual engagement calendars and event budgets. Organize cultural, wellness, and social activities that strengthen employee connections and collaboration. Ensure all activities align with company values and promote inclusivity. Wellbeing Programs Develop and implement employee wellbeing and wellness initiatives. Promote mental health awareness, work-life balance, and wellness best practices. Coordinate wellness campaigns and employee assistance programs. Measure participation rates and program effectiveness. Surveys & Analytics Manage employee engagement surveys and feedback mechanisms. Analyze engagement data and identify trends, risks, and opportunities. Present findings, insights, and recommendations to leadership teams. Develop action plans based on employee feedback and survey results. Retention Initiatives Partner with HR Business Partners and Operations leaders to address retention challenges. Analyze turnover trends and key engagement drivers. Develop retention strategies for critical and high-risk employee populations. Conduct focus groups, listening sessions, and employee feedback forums. Communication & Stakeholder Management Create communication plans for engagement initiatives and organizational programs. Partner with leaders to drive employee participation and adoption. Ensure consistent messaging across all employee engagement activities. Present engagement updates, insights, and recommendations to senior leadership. Key Performance Indicators (KPIs) Employee Engagement Scores Employee Retention & Attrition Rates Employee Participation Rates Internal Satisfaction Survey Results Event Attendance & Engagement Levels Recognition Program Effectiveness Employee Wellbeing Participation Metrics Employer Branding & Internal Advocacy Metrics Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, Communications, or a related field. Minimum 5–7 years of experience in Employee Engagement, Employee Experience, HR, Culture, Communications, or related functions. Previous experience within the BPO / Contact Center industry is highly preferred. Strong project management and event management skills. Experience managing employee engagement surveys and analytics. Excellent communication, presentation, and stakeholder management skills. Strong analytical and reporting capabilities. Proven ability to build and execute employee engagement strategies. Experience managing budgets, programs, and cross-functional initiatives. Core Competencies Employee Engagement & Experience Organizational Culture Development Employee Recognition & Rewards Stakeholder Management Internal Communications Event & Program Management Data Analysis & Reporting Change Management Employee Wellbeing & Retention Strategic Planning & Execution Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Operations, HR, Leadership, and Support Functions. May require flexibility to support employee engagement activities outside standard business hours when necessar<br>y
People Engagement Manager – VXI Egypt (BPO Industry) Position Summary<br>The People Engagement Manager is responsible for developing and executing employee engagement, culture, recognition, wellbeing, and retention initiatives that enhance the overall employee experience. This role focuses on creating a positive, inclusive, and high-performing workplace culture while driving employee satisfaction, motivation, and retention. The People Engagement Manager partners closely with Operations, Human Resources, Communications, Learning & Development, and Leadership teams to ensure employees feel valued, connected, and engaged throughout their journey with the organization. Key Responsibilities Employee Engagement Strategy Develop and implement the annual employee engagement strategy aligned with business objectives. Design and execute initiatives that improve employee satisfaction, morale, and retention. Monitor engagement trends and recommend continuous improvement actions. Lead employee listening programs, engagement surveys, and pulse checks. Employee Experience Enhance the employee journey from onboarding through exit. Identify and address employee experience pain points impacting engagement and satisfaction. Partner with HR teams to improve employee touchpoints and workplace experiences. Develop programs that foster belonging, inclusion, and a positive workplace culture. Culture & Employer Brand Promote company values, culture, and Employee Value Proposition (EVP). Lead culture-building initiatives across all levels of the organization. Support internal employer branding campaigns and employee advocacy programs. Collaborate with Marketing and Communications teams on employee-focused campaigns and events. Recognition & Rewards Programs Design, implement, and manage employee recognition programs. Develop initiatives that celebrate achievements, milestones, and outstanding performance. Coordinate employee appreciation activities and awards programs. Measure and evaluate the effectiveness of recognition initiatives. Employee Events & Activities Plan and execute employee engagement activities, town halls, celebrations, CSR initiatives, and company events. Manage annual engagement calendars and event budgets. Organize cultural, wellness, and social activities that strengthen employee connections and collaboration. Ensure all activities align with company values and promote inclusivity. Wellbeing Programs Develop and implement employee wellbeing and wellness initiatives. Promote mental health awareness, work-life balance, and wellness best practices. Coordinate wellness campaigns and employee assistance programs. Measure participation rates and program effectiveness. Surveys & Analytics Manage employee engagement surveys and feedback mechanisms. Analyze engagement data and identify trends, risks, and opportunities. Present findings, insights, and recommendations to leadership teams. Develop action plans based on employee feedback and survey results. Retention Initiatives Partner with HR Business Partners and Operations leaders to address retention challenges. Analyze turnover trends and key engagement drivers. Develop retention strategies for critical and high-risk employee populations. Conduct focus groups, listening sessions, and employee feedback forums. Communication & Stakeholder Management Create communication plans for engagement initiatives and organizational programs. Partner with leaders to drive employee participation and adoption. Ensure consistent messaging across all employee engagement activities. Present engagement updates, insights, and recommendations to senior leadership. Key Performance Indicators (KPIs) Employee Engagement Scores Employee Retention & Attrition Rates Employee Participation Rates Internal Satisfaction Survey Results Event Attendance & Engagement Levels Recognition Program Effectiveness Employee Wellbeing Participation Metrics Employer Branding & Internal Advocacy Metrics Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, Communications, or a related field. Minimum 5–7 years of experience in Employee Engagement, Employee Experience, HR, Culture, Communications, or related functions. Previous experience within the BPO / Contact Center industry is highly preferred. Strong project management and event management skills. Experience managing employee engagement surveys and analytics. Excellent communication, presentation, and stakeholder management skills. Strong analytical and reporting capabilities. Proven ability to build and execute employee engagement strategies. Experience managing budgets, programs, and cross-functional initiatives. Core Competencies Employee Engagement & Experience Organizational Culture Development Employee Recognition & Rewards Stakeholder Management Internal Communications Event & Program Management Data Analysis & Reporting Change Management Employee Wellbeing & Retention Strategic Planning & Execution Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Operations, HR, Leadership, and Support Functions. May require flexibility to support employee engagement activities outside standard business hours when necessary.
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>Portaluna، فندق Morgans Originals من Morgans Originals هو فنادق أصلية ذات قصص أصلية. نحن نؤمن بالحيوية، والغموض والتفاصيل الأيقونية، ونحتفل بشعور ليلة جمعة لا نهائية، حيث يمكن أن يحدث أي شيء، بغض النظر عن يوم الأسبوع. من خلال موازنة رؤية راقية مع أفضل برامج نمط الحياة، نلتقط إثارة معرفة المدينة والثقافة واللحظة. هذا منصب جديد مثير ضمن محفظة Ennismore المتنامية من علاماتها التجارية في نمط الحياة، ممثلاً أول فندق Morgans Originals في مصر.</p><p>مسؤوليات وصف الوظيفة: الإدارة التشغيلية: الإشراف على عمليات التناول داخل الغرفة، بما في ذلك تلقّي الطلبات، إعداد وتقديم الطعام، وضمان الدقة والكفاءة في تنفيذ الخدمة، متابعة تدفق الطلبات من المطبخ إلى غرف النزلاء، لضمان عملية سلسة ومنظمة، وضمان التنسيق السلس بين فرق قاعة الطعام والمطبخ. ضمان توصيل الطلبات داخل الغرفة في الوقت المناسب وبجودة عالية مع اهتمام بالتفاصيل في تقديم الطعام وطلبات الضيوف. ضمان التنسيق السلس بين فرق المطبخ والخدمة لضمان رضا الضيوف. المحافظة على فهم كامل لعروض القائمة، بما في ذلك العروض الخاصة والترويجات، وضمان أن جميع أعضاء الفريق على دراية بها.</p><p>قيادة الفريق: قيادة وتوجيه وتدريب فريق التناول داخل الغرفة لضمان الالتزام بمعايير الخدمة والإجراءات التشغيلية. تعزيز بيئة فريق تعاونية وإيجابية، وتقديم التوجيه والدعم للموظفين مع الحفاظ على مستويات أداء عالية. إجراء اجتماعات ولقاءات تدريب منتظمة لتحسين الكفاءة التشغيلية وجودة الخدمة ورضا الضيوف. وضع توقعات الأداء، وتقديم التدريب والدعم، والاعتراف بإنجازات الفريق.</p><p>تجربة الضيف ورضاه: ضمان تجارب استثنائية للضيف من خلال تقديم خدمة مخصصة مع اهتمال شديد بالتفاصيل في تجربة التناول داخل الغرفة. بناء والحفاظ على علاقات قوية مع الضيوف العائدين وكبار الشخصيات VIP، وفهم تفضيلاتهم واحتياجاتهم، وضمان تجربة شخصية. معالجة أي مخاوف أو شكاوى من الضيوف بخصوص التناول داخل الغرفة بسرعة وبشكل مهني، والعمل على حل القضايا وضمان الرضا. توقع احتياجات وتفضيلات الضيوف بشكل استباقي، وتقديم خدمة وقوائم مقترحة مخصصة لتعزيز إقامتهم. رصد ملاحظات الضيوف والعمل باستمرار على تحسين تجربة الضيوف بشكل عام.</p><p>إيرادات وترويج إضافي: التعاون مع مدير عمليات الـF&B و مدير/director الـF&B لتطوير استراتيجيات التسعير لقائمة التناول داخل الغرفة، مع ضمان الربحية مع الحفاظ على أسعار تنافسية. الترويج للترويج الإضافي والبيع المتبادل للبنود المميزة والنبيذ والخدمات المتخصصة لتعزيز تجربة الضيف وزيادة الإيرادات. مراقبة الأداء المبيعاتي والمالي، وتحديد الفرص لتحسين الإيرادات والسيطرة على التكاليف من خلال عمليات فعالة.</p><p>المخزون والرقابة على المخزون: الإشراف على مراقبة مخزون لوازم التناول داخل الغرفة، وضمان الحفاظ على مستويات المخزون وطلبيات في الوقت المناسب. ضمان التخزين والتعامل الصحيح مع الغذاء والمشروبات، وكذلك أي عناصر أخرى مستخدمة لخدمة الغرفة. مراقبة دوران المخزون وإدارة الهدر، لضمان أن الإمدادات جديدة ومستخدمة بفعالية.</p><p>التوظيف والجدولة: إنشاء وإدارة جدول العاملين، وضمان تغطية مناسبة لأوقات الذروة مع الحفاظ على كفاءة العمليات خلال ساعات الذروة الأقل. الإشراف على توظيف واندماج موظفين جدد، وضمان تلبية معايير خدمة التناول داخل الغرفة. تقديم تغذية راجعة مستمرة للفريق، إجراء تقييمات الأداء، والتأكد من تلبية احتياجات التدريب. متابعة الأداء وتقديم الملاحظات لضمان مستويات عالية من رضا العملاء والالتزام بالمعايير التشغيلية. دعم تطوير أعضاء الفريق، خلق فرص للنمو وترويج المواهب الداخلية.</p><p>تخطيط القائمة ومراقبة الجودة: التعاون مع رئيس الطهاة التنفيذي ومدير عمليات F&B ومدير F&B لمراجعة وتحديث قائمة التناول داخل الغرفة لتعكس الاتجاهات الحالية، والمكونات الموسمية، وتفضيلات الضيوف. ضمان أن جودة وتقديم الطعام والمشروبات تلبي معايير الفندق العالية قبل إرسالها إلى غرفة الضيف. الحفاظ على معايير صحية ونظافة صارمة في خدمة التناول داخل الغرفة. الحفاظ على تواصل قوي مع فريق المطبخ لضمان توصيل الطعام في الوقت المناسب ومعالجة أي تحديات تشغيلية.</p><p>الصحة والسلامة والامتثال: التأكد من اتباع جميع أنظمة الصحة والسلامة والنظافة في قسم التناول داخل الغرفة. التأكد من تدريب جميع أعضاء الفريق على ممارسات سلامة الغذاء والنظافة والالتزام بالمعايير المحلية وشركاتهم. مراقبة نظافة جميع معدات التناول داخل الغرفة، وملابس الموظفين، ومناطق العمل. إجراء فحوصات منتظمة لضمان الامتثال للوائح المحلية، بما في ذلك سلامة الغذاء والسلامة من الحريق وبروتوكولات صحة الموظفين.</p><p>التعاون مع الأقسام الأخرى: العمل عن كثب مع منافذ F&B أخرى، وخدمات التنظيف، والاستقبال لضمان اتصالات وتنسيق سلسين لتوصيل خدمات تناول داخل الغرفة بسلاسة. التنسيق مع قسم التنظيف لضمان تلبية أي طلبات ضيف خاصة، مثل المتطلبات الغذائية المحددة أو تفضيلات ترتيب الغرفة.</p><p>الإجراءات الإدارية والتقارير: إعداد وتقديم تقارير أسبوعية وشهرية عن الأداء التشغيلي، وملاحظات الضيوف، والنتائج المالية. الحفاظ على سجلات تفضيلات الضيوف وشكواهم وطلبات الضيوف، واستخدام هذه البيانات لتحسين الخدمات وتلبية احتياجات الضيوف. الحفاظ على سجلات دقيقة للمخزون والمبيعات والرواتب وحضور الموظفين. الإشراف على إكمال التقارير اليومية وقوائم التشغيل، والتأكد من أن جميع المهام تتم بشكل ي timely وفعال.</p><p><br></p></div></section><section><p class="heading">المرشح المتوقع</p><p class="paragraph"></p><ul><li>مهارات قيادية وإدارة أشخاص قوية.</li><li>قدرات تواصل بين شخصية ومهارات تواصل ممتازة.</li><li>الاهتمام بالتفاصيل ومهارات تنظيم قوية.</li><li>إثبات القدرة على إدارة أولويات متعددة والالتزام بالمواعيد النهائية.</li><li>القدرة على التعامل مع معلومات سرية وحساسة.</li><li>فهم قوي لاتجاهات الطعام والشراب، وتطوير القوائم، والتميز في الخدمة.</li><li>الاجادة في البرمجيات ذات الصلة وحزمة MS Office.</li><li>مظهر مهني وملتزم في جميع الأوقات.</li><li>نهج متمركز حول العميل مع شغف بالضيافة.</li><li>حل مشاكل بشكل استباقي مع عقلية حل المشكلات.</li><li>القدرة على العمل في بيئة سريعة الإيقاع وديناميكية.</li><li>يجب القدرة على التعامل مع مهام متعددة والتكيف مع الأولويات المتغيرة.</li><li>إتقان قراءة وكتابة وتحدث باللغة الإنجليزية.</li><li>قدرة التحدث بلغات أخرى وفهم أساسي للغات محلية سيكون ميزة.</li></ul><p></p></section>
Role Objectives :<br>As a Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.<br>Roles & Responsibilities :<br>Delivery Associate Fleet Management & Performance :<br>Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network. Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours. Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies. Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency. Ensure compliance with safety, legal, and operational guidelines for the fleet. Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.<br>Delivery Operations & Logistics Execution :<br>Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders. Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency. Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability. Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms. Collaborate with customer service to handle escalations related to delivery failures or delays.<br>Process Optimization & Cost Control :<br>Analyse operational data to identify inefficiencies and implement process improvements. Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations. Develop contingency plans for high-demand periods, weather disruptions, and operational risks. Liaise with external vendors for fleet services, insurance, and safety equipment.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :<br>10+ years of experience in last-mile logistics, fleet management, or delivery operations. Strong analytical skills with the ability to use data-driven insights to optimize operations. Hands-on experience managing large-scale delivery fleets in fast-paced environments. Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and adapt to dynamic operational challenges. Proficiency in Excel, SQL, or operational analytics tools is a plus.
Role Objectives :<br>As a Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.<br>Roles & Responsibilities :<br>Delivery Associate Fleet Management & Performance :<br>Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network. Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours. Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies. Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency. Ensure compliance with safety, legal, and operational guidelines for the fleet. Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.<br>Delivery Operations & Logistics Execution :<br>Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders. Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency. Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability. Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms. Collaborate with customer service to handle escalations related to delivery failures or delays.<br>Process Optimization & Cost Control :<br>Analyse operational data to identify inefficiencies and implement process improvements. Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations. Develop contingency plans for high-demand periods, weather disruptions, and operational risks. Liaise with external vendors for fleet services, insurance, and safety equipment.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :<br>10+ years of experience in last-mile logistics, fleet management, or delivery operations. Strong analytical skills with the ability to use data-driven insights to optimize operations. Hands-on experience managing large-scale delivery fleets in fast-paced environments. Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and adapt to dynamic operational challenges. Proficiency in Excel, SQL, or operational analytics tools is a plus.
Role Objectives :<br>As a Logistics Manager, you will be responsible for optimizing the performance, efficiency, and experience of our delivery associate network. You will oversee fleet management, logistics execution, performance management, and live operations to ensure a seamless delivery service. Your focus will be on improving delivery speed, cost efficiency, delivery associate retention, and service quality in a fast-paced, high-growth environment.<br>Roles & Responsibilities :<br>Delivery Associate Fleet Management & Performance :<br>Oversee delivery associate recruitment, onboarding, and training programs to ensure a high-quality delivery network. Manage delivery associate allocation and shifts to optimize fleet availability across peak and off-peak hours. Monitor delivery associate KPIs (e.g., delivery time, order fulfillment rate, customer satisfaction) and implement performance improvement strategies. Develop incentive structures to motivate and retain high-performing delivery associates while improving overall efficiency. Ensure compliance with safety, legal, and operational guidelines for the fleet. Maintain strong engagement with the delivery associate community through regular communication, feedback sessions, and support initiatives.<br>Delivery Operations & Logistics Execution :<br>Oversee on-ground logistics operations, ensuring smooth coordination between all stakeholders. Monitor real-time order dispatching, identifying bottlenecks and optimizing routes for improved efficiency. Implement delivery associate utilization strategies, reducing idle time while balancing demand and availability. Work closely with tech teams to improve fleet tracking, delivery associate app usability, and dispatch algorithms. Collaborate with customer service to handle escalations related to delivery failures or delays.<br>Process Optimization & Cost Control :<br>Analyse operational data to identify inefficiencies and implement process improvements. Manage fleet costs, fuel efficiency, and asset utilization to drive cost-effective operations. Develop contingency plans for high-demand periods, weather disruptions, and operational risks. Liaise with external vendors for fleet services, insurance, and safety equipment.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :<br>10+ years of experience in last-mile logistics, fleet management, or delivery operations. Strong analytical skills with the ability to use data-driven insights to optimize operations. Hands-on experience managing large-scale delivery fleets in fast-paced environments. Knowledge of route optimization, real-time dispatching, and delivery associate engagement strategies. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and adapt to dynamic operational challenges. Proficiency in Excel, SQL, or operational analytics tools is a plus.