Role Description The Retail Store Manager at Lilly Home is a full-time, on-site role based in Cairo, Egypt. The person in this role oversees daily store operations, including opening and closing procedures, merchandising, inventory control, and adherence to company policies. They lead and coach store staff, set performance expectations, schedule shifts, and ensure high standards of customer service on the sales floor. The Retail Store Manager monitors sales performance, implements promotional activities, and maintains accurate reporting of store results. They also ensure loss prevention measures are followed, handle customer escalations, coordinate with central management and the warehouse, and maintain a clean, safe, and welcoming store environment. Qualifications Customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to create positive in-store experiences. Strong Communication skills for interacting with customers, coaching team members, and collaborating with management. Store Management experience, including supervising staff, managing inventory, and overseeing daily retail operations. Knowledge of Retail Loss Prevention practices to safeguard merchandise and minimize shrinkage. Prior experience in retail, preferably in home goods or textiles, and familiarity with POS systems and basic sales reporting. Proven leadership skills, including team building, problem-solving, and decision-making under pressure. Ability to work on-site in Cairo, Egypt, with flexibility for weekends, holidays, and peak business periods. Relevant education in Business, Retail Management, or a related field is beneficial; equivalent experience will also be considered.