وظائف فني كمبيوتر في مصر

Company Description Alorica is a global customer experience (CX) provider that partners with brands from strategy through execution to create customers for life. The company combines proven performance, industry expertise, and advanced technology to deliver measurable results and innovative customer experiences. Alorica operates in 17 countries with about 100,000 professionals supporting over 250 brands in more than 75 languages. The organization is known for challenging convention, building strong client relationships, and living its values of integrity and authenticity. Team members join a curious, creative, and connected culture focused on delivering exceptional service and growth opportunities.<br>Role Description This is a full-time, on-site Bilingual French/English Customer Support role based in Giza. The role involves responding to customer inquiries in both French and English via phone, email, chat, or other channels, while delivering accurate information, guidance, and problem resolution. Daily responsibilities include troubleshooting issues, processing requests, documenting interactions in the system, and following established procedures to meet service-level and quality standards. Team members will collaborate with colleagues and supervisors to escalate complex cases, share feedback, and continuously improve customer experience. The role may also include participating in training sessions, learning new products or services, and adapting to updated policies and tools.<br>Qualifications<br> Strong Customer Service skills, including empathy, patience, and a solution-oriented approach. Excellent Communication skills in French and English (spoken and written), with clear, professional interaction. Ability to perform Translation and language switching between French and English as needed in customer interactions. Experience or familiarity with English Teaching or Training, especially in helping others understand processes or products. Comfort using computer systems, CRM tools, and omnichannel support platforms. Ability to work on-site in Giza and maintain a reliable, full-time schedule. Strong attention to detail, time management, and adherence to procedures and data privacy guidelines. Prior contact center or customer support experience is an advantage, especially in international or multilingual environments.

Main Responsibilities<br><br> Study and understand existing services and products current features and powerfully present<br><br>how it achieves client's business needs and success.<br><br> Prepare all relevant documentations & presentations that facilitates the selling process and<br><br>ensure all required information is there.<br><br> Expand, develop, and maintain BCT client's database in different industries by all the possible<br><br>techniques<br><br> Ensure existing and potential clients satisfaction and building rapport for future opportunities<br><br>by providing support, information, and recommending solutions.<br><br> Direct and guide internal stakeholders for future market needs by attending potential client's<br><br>meetings and identifying business opportunities<br><br> Operate as the lead point of contact for every matter related to the assigned BCT Clients<br><br>ensuring successful delivery of our solutions according to the agreed on project scope with<br><br>clients<br><br> Achieve sales target ensuring deal closure Prepares relevant reports by collecting, analyzing, summarizing, and evaluating data for better<br><br>identification of business opportunities.<br><br> Manages BCT accounts portfolio and ensure it's up to date Gather information about the competition and prepare battle card showing the strengths &<br><br>Weaknesses of each Competitor.<br><br> Identify new business opportunities, build, and maintain strong relationships with clients, and<br><br>ensure the successful promotion of the company's services and products<br><br> Contribute in presenting sales forecasts and progress reports to senior leadership, identifying<br><br>opportunities for improvement.<br><br> Work closely with senior management and cross-functional teams to ensure alignment<br><br>between products and services offerings and client needs.<br><br> Ensure a high level of customer satisfaction by working closely with support teams to address<br><br>any post-sales issues or concerns.<br><br> Ensure adherence to all security policies and procedures, maintaining confidentiality, integrity,<br><br>and compliance in every aspect of the role<br><br>Requirements<br><br>EDUCATION, TRAINING, AND EXPERIENCE<br><br>SKILLS, ABILITIES AND TRAINING REQUIRED:<br><br> Bachelor of Business Administration, computer science or any relevant field Effective Negotiations Organizational Awareness Customer focus<br><br>EXPERIENCE LEVEL:<br><br> At least 7 years of experience in relevant function Experiences in IT companies is a must

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Medical Team Leader who will manage and direct the approvals team (Inpatient/ Outpatient or both) to assure that all requests are assessed & completed accurately in terms of Quality & SLA according to scope of coverage and medical Guidelines. Assuring effectiveness of workflow in the Medical department along with work distribution to the team.<br>Your Role Oversee inpatient medical operations and ensure team productivity meets set targets and SLAs. Conduct daily audits of medical approvals to ensure compliance with policy coverage and procedures. Identify and investigate potential fraud or abuse cases from providers or clients. Provide medical and technical guidance to department staff and support international accounts. Plan and schedule manpower to optimize operational efficiency. Participate in regional transformation projects and support other Med Net operations when needed. Lead, coach, and develop staff to enhance performance and maintain processing quality. Review treatment plans against medical guidelines, arrange second medical opinions, and monitor admitted cases. Manage case steering by negotiating hospital costs, securing better treatment options, and maintaining referral matrices. Handle provider, client, and insurer inquiries to ensure timely resolution and service excellence. Prepare regular performance and medical trend reports, highlighting savings and operational outcomes. Maintain accurate medical records, update chronic medication reports, and ensure proper documentation filing.<br>Your Profile Bachelor’s degree in medicine.four years' experience in his/her educational field. Experience in medical approval, call center and/or claims activities in the insurance industry or a TPA/MSO company would be a plus. Computer literacy (MS Office, Excel, Power Point) Good command in English Excellent written and verbal communication skills Strong leadership, planning and organizational skills Analytical and problem-solving skills and database management skills Decision making skills

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.<br><br>Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.<br><br>Key Roles And Responsibilities<br><br>Collaborate with the sales team to understand client requirements Analyze customer requirements, design and architect comprehensive IT solutions, including all software aspects that align with clients' business goals Work closely with the development team to ensure the best solution to the customers and a smooth handover in the execution phase Maintain up-to-date knowledge of the new technologies and of any changes in the current technologies and its roadmap Conducting engaging and informative product demonstrations to showcase the value and benefits of the product Understand, analyze, and respond to RFPs, RFQs, and RFIs with comprehensive and competitive proposals Addressing technical inquiries while analyzing the RFPsDeveloping detailed proposals that include costs, deliverables, timelines, and other relevant information<br><br>Technical/Professional Qualifications<br><br>A bachelor's degree in computer science, information technology or a related field6+ years in System architecture, technical sales, or Pre-sales role Very good knowledge and practice in different technologies such as AI, business automation and RPAGood knowledge of low-code/no-code tools Basic knowledge of cloud and cybersecurity is a plus Knowledge of CRM, contact center, and enterprise applications is a plus Proven Technical and IT Services pre-sales experience Knowledge of the software development cycle Excellent communication, presentation, and interpersonal skills Relevant certifications are a plus

Job Summary:This role ensures the delivery of high-quality software by maintaining testing efforts, identifying defects, and validating system functionality against user and business requirements. In addition, the role maintains consistent testing standards, adapts strategies to evolving technologies, and executes both manual and automated tests to minimize risks and support timely releases. It also contributes to improving user experience, enhancing operational efficiency, and ensuring the reliability of development outcomes across platforms and environments.<br>Job Responsibilities:Plan and coordinate testing activities by following structured processes and predefined schedules to ensure timely and organized execution across all phases of the project and identify defects early and ensure alignment with business needs. Prepare test plans and user acceptance testing (UAT) documents by analyzing business and technical requirements to provide clear direction for testing and confirm that the system meets user expectations. Design, write, and execute test cases (manual and automated) by using tools such as Selenium, Java, Test NG, and Postman to validate system functionality, integration, and performance efficiently. Log and escalate issues by reporting bugs in Jira and preparing detailed reports for daily meetings to facilitate prompt resolution and informed decision-making. Contribute to sprint planning and Agile ceremonies by estimating testing efforts and collaborating with cross-functional teams to align deliverables with timelines and development capacity. Execute various levels of testing—including Functional, Integration, System, Performance, and Regression—by applying appropriate test strategies and frameworks to ensure comprehensive validation of the software’s quality and reliability. Handle testing across platforms and environments by coordinating tests on desktop, web, and mobile systems in various staging setups to ensure consistent user experience and system performance in real-world conditions.<br>Required Qualifications:Bachelor’s degree in Information Technology, Computer Science, or a related discipline.3 – 5 years of experience.

Job Responsibilities:Responsible for bridging business needs and technical solutions by analyzing, documenting, and translating customer requirements into clear system and functional specifications. Supports both pre-sales and project implementation phases, ensuring delivery of optimal, scalable, and value-driven solutions while maintaining strong customer engagement and internal team alignment. Plan and manage analysis activities during both pre-proposal preparation and implementation phases Conduct requirements elicitation through interaction with potential and existing customers, including Orientation sessions, Questionnaire’s preparation, Requirements-gathering interviews & Findings and validation workshops. Analyze business and user requirements to address customer needs and recommend optimal business and technical solutions, while informing clients of realistic technical constraints Interpret business and user requirements into clear, structured, and comprehensive documentation Align with technical and solution teams to map user requirements into practical system and workflow specifications Support design, development, and testing teams during implementation and transfer business knowledge. Support RFI / RFQ / RFP business inquiries and proposal preparation. Provide day-to-day performance management for subordinates, including feedback, coaching, career development, and disciplinary actions.<br>Required Qualifications:Bachelor’s in computer science or equivalent. Minimum 8–10 years of experience in the same or related industry Strong combination of technical expertise and business leadership skills Solid awareness of technical architecture, workflow engines, and industry trends Good understanding of GIS concepts, spatial data, and GIS-based applications Very good understanding of business processes, business cycles, and multi-market exposure Awareness of workflow engine concepts, including process automation, approvals, orchestration, and state management Understanding of GIS concepts and applications, including spatial data, maps, layers, and GIS-enabled systems Experience in enterprise software solutions and digital transformation projects Experience working on systems that integrate GIS, workflow engines, and business process automation Strong documentation skills (BRD, FRD, SRS, use cases, user stories). Fluency in English and Arabic (spoken and written).

Company Description Stitch® is transforming customer engagement through AI-driven solutions tailored to each business. The platform automates customer service, personalizes marketing, and supports sales by connecting every customer touchpoint into a unified experience. Stitch® combines advanced artificial intelligence with deep industry expertise to deliver smarter, faster, and more relevant interactions. Team members contribute to a product that helps organizations enhance their customer journeys end-to-end. The company’s focus on innovation and practical impact offers a dynamic environment for technology professionals. Role Description The Chatbot Developer is a full-time, on-site role based in Heliopolis. This role is responsible for designing, developing, and maintaining AI-powered chatbots that support customer service, marketing, and sales use cases on the Stitch® platform. Day-to-day tasks include implementing conversational flows, integrating chatbots with internal systems and APIs, and optimizing performance and accuracy. The Chatbot Developer will collaborate with product managers, data scientists, and UX designers to define requirements, improve user experiences, and ensure high-quality deployments. The role also involves monitoring chatbot analytics, troubleshooting issues, and continuously enhancing models and logic based on user feedback and business goals. Qualifications Candidates should possess strong skills in Chatbot Development and Natural Language Processing (NLP). Candidates should possess solid Programming and Software Development skills. Candidates should possess foundational knowledge of Machine Learning and its application to conversational AI. Candidates should possess experience integrating APIs, working with cloud-based services, and using version control (e.g., Git). Candidates should possess the ability to translate business requirements into technical solutions and collaborate in cross-functional teams. Relevant qualifications include a bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Experience with chatbot frameworks, conversational design principles, and deployment to messaging or web platforms is highly beneficial.

Company Description Med Valley S. A. E. is a newly established Egyptian joint stock company focused on building a trusted investment portfolio in the healthcare and wellness sectors. The company aims to harness the region’s growing potential by investing in specialized hospitals, labs, clinics, and integrated medical hubs. Med Valley also engages in medical applications, business and digital consultancy, and the provision of medical equipment, consumables, and supplies. In addition, the company is committed to driving innovation through ongoing research and development. This diverse portfolio offers team members exposure to multiple areas within healthcare and wellness. Role Description The Sales Front Desk role is a full-time, on-site position located in New Cairo. This role is responsible for welcoming visitors, answering phone calls, and handling front desk inquiries in a professional manner. The Sales Front Desk team member supports sales activities by providing information about services, directing clients to the appropriate departments, and maintaining accurate records of customer interactions. Daily tasks include managing appointments, processing basic documentation, coordinating with internal teams, and ensuring the reception area is organized and presentable. The role also involves responding to customer questions, resolving simple issues, and escalating more complex matters to the appropriate colleagues. Qualifications Strong customer-facing skills, including Customer Service and Communication abilities. Proficiency in Phone Etiquette and core Receptionist Duties at a front desk or similar environment. Solid Computer Literacy, including use of office software, email, and basic data entry tools. Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail. Professional demeanor, reliability, and a commitment to respectful, inclusive interactions. Previous experience in front desk, sales support, or hospitality roles is preferred. Familiarity with healthcare or wellness services in Egypt is an advantage. High school diploma or equivalent; additional training in administration, sales, or customer service is beneficial.

Company Description SG Group for Aesthetic Medicine is a leading provider of advanced medical and aesthetic solutions, focused on transforming lives through high-quality care and innovative treatments. The organization combines cutting-edge technologies with specialized expertise to deliver safe, effective, and personalized services. A strong commitment to patient-centered care guides every treatment, from surgical procedures to non-invasive options and wellness programs. The team maintains rigorous standards, prioritizing integrity, excellence, and continuous improvement to redefine confidence and well-being. SG Group offers an environment where professionals contribute to shaping the future of aesthetics and healthcare.<br>Role Description This full-time Call Center Specialist role is an on-site position based in New Cairo. The Call Center Specialist will handle incoming and outgoing calls, respond to patient inquiries, and provide accurate information about services, procedures, and appointments. Responsibilities include scheduling and confirming appointments, documenting interactions in the system, and routing calls to appropriate departments when needed. The role involves addressing patient concerns, following up on requests, and ensuring a positive, professional experience in every interaction. The Call Center Specialist will collaborate with clinical and administrative teams to support efficient operations and maintain high service standards.<br>Qualifications<br> Strong customer-facing skills, including Customer Support and Customer Service abilities. Excellent Communication skills, both verbal and written, with a professional phone manner. Experience or familiarity with Contact Centers, call handling systems, and performance metrics. Solid Computer Literacy, including the use of CRM or appointment systems and basic office software. Ability to manage high call volumes, prioritize tasks, and maintain accuracy under pressure. Attention to detail, active listening, and problem-solving capabilities. Prior experience in healthcare, aesthetics, or a patient-facing environment is an advantage. High school diploma or equivalent required; post-secondary education in a related field is a plus.

Company Description Omran House Developments is a growing real estate and development company based in Cairo, focused on delivering high-quality residential and commercial projects. The organization emphasizes modern design, efficient infrastructure, and long-term value for clients and partners. Omran House Developments is building a collaborative work environment where professionals can contribute to strategic growth and operational excellence. Team members are encouraged to bring forward-thinking ideas that support sustainable development and customer satisfaction. Role Description This is a full-time, on-site Senior Peoplesoft Consultant role based in Cairo. The Senior Peoplesoft Consultant will lead the implementation, customization, and optimization of Peoplesoft solutions to support core business operations, with a focus on Human Capital Management and related modules. Daily responsibilities include analyzing business requirements, configuring Peoplesoft applications, managing data conversion activities, and troubleshooting system issues. The role also involves collaborating with cross-functional teams, advising stakeholders on best practices, preparing documentation, and supporting training and user adoption. The consultant will be expected to ensure system stability, enhance process efficiency, and contribute to continuous improvement initiatives. Qualifications Strong Analytical Skills with the ability to interpret complex business requirements and system data. Experience in Business Process analysis, design, and optimization, especially in enterprise environments. Hands-on expertise in Data Conversion, including data mapping, validation, and migration to Peoplesoft systems. Proven Consulting experience, providing guidance, solutions, and best practices to stakeholders and project teams. In-depth knowledge of Peoplesoft Human Capital Management (HCM) modules and related configuration. Bachelor’s degree in Computer Science, Information Systems, Business, or a related field. Experience with full lifecycle ERP implementations, preferably Peoplesoft, in medium to large organizations. Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders. Ability to manage multiple priorities, meet deadlines, and work collaboratively in an on-site team environment. Professional certifications in Peoplesoft or ERP systems are an advantage.

Company Description Proleaders Company - شركة نخبة القادة delivers innovative and effective training solutions for organizations and individuals, with a focus on empowering learners and developing their skills for the job market. The company offers tailored training programs that support participants in achieving their professional and educational goals. A team of experienced professional trainers provides interactive, engaging learning experiences across diverse training fields. Proleaders delivers language, administrative, and technical programs using modern educational methods and practical applications to ensure tangible outcomes. The company is committed to continuous improvement, high-quality training, and meeting client needs in a professional and inspiring manner.<br>Role Description The Telesales Executive is a full-time, on-site role based in Giza. The role involves making outbound calls to potential and existing clients to promote the company’s training programs, explain offerings, and respond to inquiries. The Telesales Executive will qualify leads, follow up on prospects, and maintain accurate records of interactions and sales activities in the CRM or related systems. Daily tasks include handling incoming calls, providing professional customer support, and collaborating with the sales and training teams to meet enrollment and revenue targets. The role also requires meeting individual and team performance goals, preparing basic reports on call outcomes, and contributing to a positive, customer-focused work environment.<br>Qualifications<br> Candidates should possess strong Communication skills, including clear verbal expression and active listening. Candidates should possess solid Customer Service and Customer Support skills to handle inquiries and resolve issues professionally. Candidates should possess effective Sales and Lead Generation skills to identify prospects, build relationships, and close enrollments. Relevant experience in telesales, call centers, or training services is preferred. Ability to work on-site in Giza, manage time efficiently, and meet performance targets. Basic computer proficiency and familiarity with CRM or call management tools are beneficial. High school diploma or equivalent required; further education in business, marketing, or related fields is an advantage.

We are seeking a passionate and experienced Senior UI/UX Designer to join our team. The ideal candidate will play a key role in enhancing the design quality and usability of enterprise-level solutions, ensuring intuitive, efficient, and meaningful user experiences across complex systems.<br>Key Responsibilities Design & Implementation Improve existing user interfaces and propose enhancements that boost usability and user satisfaction. Ensure consistency and alignment with brand guidelines across all design elements.<br>Design System Collaboration Co-build and maintain a scalable design system in coordination with designers and developers. Create reusable components, patterns, and documentation to ensure design consistency.<br>Requirement Translation Convert business and user requirements into detailed style guides, patterns, and polished UI components. Transform product goals into clear, actionable design specifications.<br>Stakeholder Communication Collaborate closely with users, clients, product managers, and development teams to understand goals and define design strategies. Present design concepts and rationale effectively to cross-functional stakeholders.<br>UX Deliverables Produce user flows, wireframes, high-fidelity mockups, and interactive prototypes. Use design artifacts to visualize, communicate, and validate the user experience.<br>Problem Solving Identify UX issues and recommend data-informed solutions. Maintain visual and functional consistency across platforms and product areas.<br>Experience Design Contribute to developing products and services that deliver meaningful, intuitive, and efficient user experiences.<br>User Research Conduct interviews, observations, benchmarking, and other research activities to uncover insights. Translate findings into actionable design improvements.<br>Usability Testing Plan, execute, and evaluate usability tests. Iterate on designs based on user feedback to ensure accessibility and performance.<br>Qualifications Bachelor’s degree in Computer Science, Interaction Design, or a related field.5+ years of experience in UI/UX design for software products or digital platforms. Strong proficiency with design tools such as Figma, Adobe XD, Sketch, or similar. Solid understanding of design systems, responsive design, and accessibility standards. Demonstrated ability to work collaboratively within cross-functional teams. Excellent communication skills and ability to articulate design rationale clearly.

Position: HR Manager Location: Benghazi (On-Site)<br>We are seeking an experienced HR Manager for our construction operations in Benghazi. The ideal candidate has 10+ years in HR with deep knowledge of construction workforce dynamics, coordinating mobilizations across projects, and navigating local regulations. This hands-on role balances strategic planning with the daily operational demands of active construction sites.<br>Responsibilities:Lead full-cycle recruitment for Managers, engineers, surveyors, site supervisors, equipment operators, and skilled/unskilled labor, coordinating with project managers to forecast manpower needs for projects. Manage mobilization and demobilization of workforce between project sites, ensuring smooth transfer or release of labor as projects complete or new sites launch. Oversee payroll processing for site and office staff, verifying timesheets and calculating overtime, night shifts, and site allowances for timely salary disbursement. Manage employee relations and grievance resolution, resolving conflicts between site management and labor, and conducting investigations for misconduct or safety violations. Administer compensation and benefits including salary benchmarking for construction trades, medical insurance, and social insurance updates. Lead performance management by setting KPIs tied to project productivity, conducting appraisals, and linking performance to bonuses and promotions. Maintain personnel records, employment contracts, HR dashboards tracking headcount and turnover, and provide regular reports to senior management.<br>Requirements:Education: Bachelor’s degree in HR/Business Administration or related field. Experience: 10+ years of experience of leading and managing in a HR function within a fast paced and diverse construction company with 2 years minimum as managerial position. Technical Expertise: Proven computer skills (MS Office, HR software’s ERP, HRIS etc. and ability to prepare monthly and weekly reports, policies and procedures. Adaptability: Ability to work in challenging environments, deliver results under pressure, and travel within Libya as needed. Communication: Fluent in English (written and spoken)

Company Description etsalat is a telecommunications company focused on delivering reliable connectivity and digital services to individuals and businesses. The organization emphasizes customer satisfaction, service quality, and innovative solutions in voice, data, and digital products. Team members are encouraged to contribute to a collaborative, performance-driven environment that supports professional growth. Working at etsalat offers exposure to a fast-paced industry and opportunities to develop strong sales and customer service skills.<br>Role Description The Sales Advocate is a full-time, on-site role based in Giza, responsible for promoting and selling etsalat’s products and services to new and existing customers. Day-to-day tasks include engaging with customers in person, understanding their needs, explaining product features, and recommending suitable plans or solutions. The role involves handling inquiries, resolving basic service issues, processing orders and contracts, and ensuring a positive customer experience at every interaction. The Sales Advocate will also support sales campaigns, participate in product and service training, maintain accurate records of customer interactions, and collaborate with the team to meet individual and store sales targets.<br>Qualifications<br> <br>Strong Communication skills, including clear verbal and written interaction with customers and colleagues. Customer Service skills focused on listening, problem-solving, and maintaining a professional, helpful attitude. Sales skills, including the ability to identify customer needs, present solutions, and close sales ethically. Training and Sales Management skills, such as supporting team learning, following sales processes, and contributing to performance improvement. Basic knowledge of telecommunications products and services, or willingness to learn quickly. Ability to work on-site in Giza, including flexible hours, weekends, or shifts as required. Proficiency in using point-of-sale systems and basic computer applications. Previous experience in retail, telecom, or customer-facing roles is preferred but not mandatory. High school diploma or equivalent; further education in business or related fields is an advantage.

Company Description Aura Communication is a leading consultancy specializing in HR outsourcing, staffing, and payroll outsourcing, founded in 2012 and headquartered in Cairo, Egypt, with a branch in Miami, Florida, USA. The company supports clients across Egypt and the wider MENA region, including Iraq, Syria, Jordan, Morocco, Algeria, and Saudi Arabia. Aura Communication acts as a trusted one-stop HRO/BPO partner, providing comprehensive workforce solutions to local and international organizations. Team members join a growing business that values reliable service, regional expertise, and long-term client partnerships.<br>Role Description This is a full-time, on-site Contact Center Agent role based in Cairo, Egypt. The Contact Center Agent will handle inbound and outbound calls, respond to customer inquiries, and provide clear, accurate information about services and procedures. Responsibilities include resolving customer issues, documenting interactions in the system, and escalating complex cases to the appropriate teams when needed. The role also involves following established scripts and guidelines, meeting quality and performance targets, and maintaining a professional and empathetic tone in all interactions. Agents are expected to collaborate with colleagues and supervisors to improve processes and enhance overall customer experience.<br>Qualifications<br> Strong Customer Support and Customer Service skills, with a focus on problem-solving and client satisfaction. Effective Communication and Interpersonal Communication abilities, including clear speaking, active listening, and professional telephone etiquette. Solid Computer Literacy, including the ability to navigate CRM tools, contact center software, email, and basic office applications. Ability to manage high call volumes while maintaining accuracy, patience, and composure. Previous experience in a contact center, customer-facing role, or BPO environment is preferred. Proficiency in spoken and written English and Arabic is highly beneficial. High school diploma or equivalent; additional education in business, communications, or related fields is an advantage.

The Project Manager will oversee the planning, execution, and delivery of assigned projects, ensuring alignment with business objectives, budget constraints, and stakeholder expectations. This role involves managing resources, mitigating risks, and delivering projects on time while maintaining quality standards.<br><br>Develop comprehensive project plans, including scope, timelines, and resource requirements. Identify and allocate project resources, ensuring optimal utilization to meet project objectives. Conduct risk assessments and implement mitigation strategies for potential project challenges.<br>Ensure smooth project execution by adhering to approved timelines, budgets, and scope. Document project progress, key decisions, and challenges, maintaining accurate records in the project management system. Prepare and submit regular status reports and escalation logs to stakeholders, highlighting key milestones and issues. Oversee adherence to project documentation standards and ensure timely completion of deliverables and generation of CoC<br>Act as the primary point of contact for project stakeholders, ensuring clear and consistent communication. Organize and lead project meetings, including kick-off, status updates, and post-mortems. Address stakeholder concerns promptly and align project goals with their expectations.<br>Provide guidance and mentorship to project team members to enhance performance. Monitor team productivity and identify opportunities for training or development. Evaluate and document team performance to ensure alignment with project goals.<br>Lead, manage and execute the specific projects/ tasks assigned by the management from time to time <br>Ensure timely publishing of key reports and dashboards for 2P LT<br><br>Bachelor's degree in Computer Science, IT, or a related field. PMP or PRINCE2 certification preferred<br>3+ years of experience in project management, preferably within the IT services sector. Experience managing cross-functional teams and large-scale projects is a plus<br>Strong leadership and team management skills, Proficiency in project management tools, Exceptional communication and stakeholder management abilities, Knowledge of IT services and project delivery methodologies

About the Role We are looking for a skilled IT Specialist to support and maintain our organization’s IT infrastructure, including both hardware and software environments. In this role, you will be responsible for ensuring the smooth operation of IT systems, troubleshooting technical issues, and supporting employees with technical needs. You will work closely with internal teams to maintain reliable IT services that support our digital banking operations. Key Responsibilities IT Support Provide technical support for hardware, software, and network-related issues. Troubleshoot and resolve IT incidents and service requests. Hardware Management Install, configure, and maintain workstations, laptops, printers, and peripherals. Manage hardware inventory and perform system upgrades when required. Software Administration Install and maintain operating systems, applications, and productivity tools. Ensure proper configuration and updates of software systems. Network & Infrastructure Support local network connectivity, Wi-Fi access, and system performance. Assist with user access management and system configurations. Security & Compliance Follow IT security policies and ensure compliance with organizational standards. Support endpoint protection and basic security controls. Documentation & Maintenance Maintain documentation for IT systems and configurations. Track and resolve support tickets using IT service management tools. Required Qualifications Education Bachelor’s degree in Computer Science, Information Technology, or related field Experience3+ years of experience in IT support or IT operations Technical Skills Windows and workstation administration Hardware troubleshooting and maintenance Software installation and configuration Networking fundamentals (TCP/IP, DNS, DHCP) Systems Knowledge Active Directory user management Microsoft Office / productivity tools IT troubleshooting methodologies Professional Skills Strong problem-solving and analytical abilities Strong communication and customer support skills Ability to work in a fast-paced technical environment Preferred Qualifications Experience supporting enterprise IT environments Knowledge of IT security practices Experience with IT service management tools Certifications such as Comp TIA A+, Network+, or Microsoft certifications

JOB PURPOSEResponsible for creating, maintaining, validating, and governing master data across the organization to ensure data accuracy, consistency, and integrity. The role supports business operations by managing master data related to materials, customers, vendors, products, pricing, and organizational structures while ensuring compliance with data governance standards and ERP requirements.<br>RESPONSIBILITIES<br>Data Management Maintains accurate, complete, and consistent master data across ERP systems to support business operations and decision-making. Data Governance Ensures compliance with master data standards, governance policies, and data quality requirements. Business Support Works closely with cross-functional teams to support business processes through timely creation and maintenance of master data. Work Scheduling / Allocation Prioritizes and manages daily master data requests while ensuring agreed service levels are achieved.<br>TASKS• Create, maintain, update, and validate master data within the ERP system.• Manage Material Master, Item Master, Customer Master, Vendor Master, Product Master, Pricing Master, and Bills of Materials (BOMs).• Review and verify all master data creation and modification requests before implementation.• Ensure master data accuracy, completeness, consistency, and integrity across all systems.• Monitor and eliminate duplicate or inaccurate master data records.• Maintain data classification, coding structures, and naming conventions according to company standards.• Coordinate with Supply Chain, Procurement, Production, Planning, Sales, Finance, and IT to ensure accurate master data requirements.• Support new product launches by creating all required master data records and system configurations.• Perform periodic data cleansing, validation, and reconciliation activities.• Generate reports related to master data quality, completeness, and accuracy.• Support ERP implementation, upgrades, testing, and system enhancements related to master data.• Investigate and resolve master data issues affecting business operations.• Ensure compliance with internal controls, company policies, and data governance procedures.• Participate in process improvement initiatives to enhance master data quality and operational efficiency.• Maintain proper documentation for all master data requests and approvals.<br>EXPERIENCE1-3 years equivalent work experience.<br>EDUCATIONBachelor’s degree in business administration, Information System or Computer Science

Company Description<br>SYNKRONIZA Consulting Inc. is a global IT advisory and system integration company dedicated to empowering enterprises with cutting-edge data, IoT, automation, and digital innovation solutions. By aligning technology with business objectives, SYNKRONIZA enables smarter decision-making, accelerates growth, and delivers measurable ROI. Our passionate team of professionals drives meaningful digital transformation for clients worldwide.<br><br><br>Job description:<br>???? Full Stack Developer (Laravel)<br>???? Location: Remote <br>???? Employment Type: Full-time <br>Key Responsibilities Design, develop, and maintain responsive web applications. Build and integrate RESTful APIs and backend services. Develop user-friendly frontend interfaces using modern Java Script frameworks. Write clean, efficient, and maintainable code. Optimize applications for speed, scalability, and security. Troubleshoot, debug, and resolve technical issues. Collaborate with UI/UX designers, Product Managers, and QA teams. Participate in code reviews and follow software development best practices. Stay up to date with emerging technologies and industry trends. Requirements Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).3+ years of experience as a Full Stack Developer. Strong proficiency in Java Script/Type Script. Experience with frontend frameworks such as React.js, Angular, or Vue.js. Experience with backend technologies such as Node.js (Express/Nest JS), . NET, or similar. Strong knowledge of HTML5, CSS3, and responsive design. Experience with REST APIs. Hands-on experience with SQL and NoSQL databases (Postgre SQL, MySQL, Mongo DB, etc.). Experience with Git and version control. Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus. Understanding of Agile/Scrum methodologies. Strong problem-solving and analytical skills. Good written and spoken English communication skills.<br>How to Apply : <br><br><br>???? Please send your updated CV and answers to the pre-interview questions to:<br><br><br>sohila.haddad@synkroniza.com<br><br><br>???? Subject: Backend Developer (Laravel)<br><br><br>???? Shortlisted candidates will receive updates and interview invitations via Linked In.<br><br><br>Please ensure you are following our company page.

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members. Job Summary<br> We are seeking a passionate and talented Software Development Manager to join our dynamic team. The ideal candidate will contribute to our mission of enhancing human health and well-being, <br> ensuring that we meet the highest standards of excellence in our industry.<br>Key Responsibilities: Lead, mentor, and manage multiple software development teams, setting clear performance expectations, providing continuous feedback, coaching, and conducting performance reviews while fostering strong team dynamics. Recruit, onboard, and retain top engineering talent, while effectively managing development resources and budgets. Drive technical strategy and participate in key architectural and technical decisions, ensuring adherence to coding standards, best practices, and initiatives that improve scalability, performance, security, and maintainability. Oversee the planning, execution, and delivery of software projects, managing risks and dependencies to ensure on-time, high-quality delivery within budget. Collaborate closely with product owners, infrastructure, and cross-functional stakeholders to translate business requirements into actionable technical plans, communicate progress and risks, and align technical solutions with business objectives<br><br>Requirements<br><br>Bachelor's or master's degree in computer science, Software Engineering, or a related field. Minimum of 8-10 years of progressive experience in software development, with at least 3-5 years in a management or leadership role. Proven track record of successfully leading and delivering complex software projects in a fast-paced environment with excellent experience with .net technologies and Azure services. Strong technical background and understanding of software development methodologies, technologies, and best practices. Excellent leadership, communication, interpersonal, and conflict resolution skills.