وظائف فني كمبيوتر في مصر
١٦٩٩٣ وظائف شاغرة
Artal Egypt
مصر - القاهرة
<p>هل أنت مطوّر ويب متكامل الشغف وذو خبرة مستعد لشكل مستقبل الحلول الرقمية؟ انضم إلى فريقنا الديناميكي في <strong>القاهرة، مصر</strong>، وانغمس في بيئة تعاونية وموجودة على-site حيث يزدهر الابتكار! نحن نبحث عن مبدع في حل المشكلات لديه أساس قوي في تقنيات الواجهة الأمامية والخلفية لبناء تطبيقات ويب قوية وقابلة للتوسع وتركز على المستخدم.</p><p><strong>نظرة عامة: صياغة التميز الرقمي</strong></p><p>كمطوّر ويب متكامل متخصص في الحلول الرقمية، ستكون في قلب تطوير منتجنا، من الفكرة إلى النشر. ستعمل على مشاريع مثيرة تتطلب مزيجًا من البراعة التقنية، التفكير التصميمي الإبداعي، وعي دقيق بتجربة المستخدم. هذا الدور مثالي لشخص حريص على إيجاد أثر ملموس، باستخدام تقنيات حديثة لتقديم تجارب رقمية استثنائية.</p><p><strong>مسؤولياتك المؤثرة:</strong></p><ul><li><strong>تطوير وصيانة</strong> تطبيقات ويب قوية وعالية الأداء عبر كامل المجموعة، باستخدام الأطر الحديثة وأفضل الممارسات.</li><li><strong>التعاون الوثيق</strong> مع فرق التصميم والمنتج والهندسة الأخرى لترجمة المتطلبات إلى حلول رقمية أنيقة ووظيفية.</li><li><strong>تصميم وتنفيذ وإدارة</strong> مخططات قواعد البيانات وضمان كفاءة التخزين والاسترجاع.</li><li><strong>بناء واستهلاك</strong> واجهات برمجة التطبيقات RESTful، لضمان تكامل سلس بين خدمات الواجهة الأمامية والخلفية.</li><li><strong>المساهمة بنشاط</strong> في مراجعات الشفرة، لضمان جودة الكود وقابليته للصيانة والالتزام بمعايير التشفير.</li><li><strong>تشخيص الأعطال وتصحيحها</strong> للتطبيقات، وتحديد اختناقات الأداء ومشاكل القابلية للتوسع وحلها.</li><li><strong>متابعة التطورات</strong> في تقنيات الويب الناشئة واتجاهات الصناعة، مع الاستمرار في تحسين عمليات التطوير وعروض المنتج لدينا.</li></ul><p><strong>المهارات والتقنيات التي ستتقنها:</strong></p><p>ستعمل ضمن رَزمة تَقنية شاملة، بما في ذلك <strong>JavaScript، HTML5، CSS3</strong> لواجهات مستخدم جذابة، مع الاستفادة من أطر مثل <strong>React.js</strong>. من جانب الخادم، ستكون خبرتك في <strong>Node.js</strong> و <strong>تصميم API</strong> حاسمة، مكملة بمهارات قوية في <strong>إدارة قواعد البيانات (SQL/NoSQL)</strong>. فهم راسخ لأساسيات <strong>علوم الحاسب الآلي</strong>، ومبادئ <strong>تكنولوجيا المعلومات (IT)</strong>، ومنهجيات <strong>تطوير البرمجيات</strong> الحديثة مثل <strong>أجايل</strong> ضرورية. الكفاءة في <strong>Git</strong> لإدارة الإصدارات ومهارات حل المشكلات الاستثنائية ستجعلك بارزاً.</p><p><strong>فرص النمو: ارفع مسيرتك المهنية</strong></p><p>نؤمن بالتعلم المستمر والتطوير المهني. ستحصل على الموارد والإرشاد ومشروعات تحديّة توسّع آفاقك الفنية ومهاراتك القيادية. نمُ ضمن شركة تروّج للابتكار وتوفر مسارات واضحة للتقدم الوظيفي في صناعة تقنية سريعة الوتيرة.</p><p><strong>الفريق والثقافة: نبتكر معاً</strong></p><p>انضم إلى فريق حيوي وداعم ومتعاون للغاية حيث تُقدر مساهماتك وتسمع صوتك. ثقافتنا تشجع التواصل المفتوح، والاحترام المتبادل، وشغفًا مشتركًا ببناء منتجات رقمية استثنائية. نحتفل بالنجاح معًا ونتعامل مع التحديات كقوة موحدة، مع احتضان التنوع والتفكير الإبداعي.</p><p><strong>التأثير: شكّل المستقبل الرقمي</strong></p><p>عملك سيؤثر مباشرة على حضورنا الرقمي ونجاح حلول عملائنا. ستكون عنصرًا أساسيًا في تطوير تطبيقات متقدمة توفر قيمة ملموسة، وتحل مشاكل معقدة، وتحسن تجارب المستخدم لفئة واسعة من المستخدمين. كن جزءًا من فريق لا يبني فقط البرمجيات، بل يحلّ حلول تُمكّن الأعمال وتسعد المستخدمين.</p><p><strong>المتطلبات</strong></p><ul><li><strong>خبرة مثبتة:</strong> 3-5 سنوات من الخبرة العملية في تطوير الويب المتكامل، مع محفظة قوية من المشاريع الناجحة.</li><li><strong>الاحتراف التقني:</strong> كفاءة استثنائية في <strong>JavaScript</strong>، <strong>HTML5</strong>، و<strong>CSS3</strong>، مع خبرة عملية في أطر الواجهة الأمامية الحديثة مثل <strong>React.js</strong>.</li><li><strong>كفاءة الخلفية:</strong> قدرة راسخة على تطوير الخادم باستخدام <strong>Node.js</strong> وفهم عميق لمبادئ <strong>تصميم API</strong>.</li><li><strong>البيانات:</strong> خبرة قوية مع <strong>إدارة قواعد البيانات</strong>، بما في ذلك قواعد بيانات SQL وNoSQL.</li><li><strong>أساسيات التطوير:</strong> فهم قوي لمبادئ <strong>علوم الحاسب</strong>، ومفاهيم <strong>تكنولوجيا المعلومات (IT)</strong>، وأفضل الممارسات في <strong>تطوير البرمجيات</strong> و <strong>تطوير الويب</strong>.</li><li><strong>الأدوات والمنهجيات:</strong> متمكن من استخدام <strong>Git</strong> لإدارة الإصدارات وذا خبرة في العمل ضمن <strong>منهجيات أجايل</strong>.</li><li><strong>حل المشكلات:</strong> قدرة مثبتة في <strong>حل المشكلات المعقدة</strong>، مع عقلية تحليلية واهتمام بالتفاصيل.</li><li><strong>مستوى الوظيفة:</strong> هذا دور <strong>ذو خبرة</strong>، يبحث عن أفراد مستعدين لتحمّل الملكة وقيادة مبادرات تطوير ذات أثر.</li></ul>
مصر - Sharkia
Company Description Experts in call center and customer support services, the company helps organizations connect effectively with their customers and drive business growth. It focuses on delivering reliable, high-quality customer interactions across various channels. Team members are supported with training and tools to handle inquiries efficiently and professionally. The work environment values collaboration, continuous improvement, and strong service standards, making it a solid choice for individuals seeking a career in customer support. Role Description The Call Center Specialist is a full-time, on-site role based in 10th of Ramadan, responsible for handling inbound and outbound customer calls and inquiries. Day-to-day tasks include answering questions, resolving issues, documenting interactions in the system, and following up to ensure customer satisfaction. The specialist will adhere to call center scripts and guidelines, escalate complex cases when needed, and meet performance targets such as response time and call quality. The role involves working closely with team members and supervisors to ensure consistent, professional communication and service delivery. Qualifications Strong customer-facing skills, including Customer Support and Customer Service capabilities. Effective Communication skills, with clear verbal and written abilities suitable for contact center environments. Experience or familiarity with Contact Centers, including call handling procedures and performance metrics. Solid Computer Literacy, with the ability to use call center software, CRM tools, and standard office applications. Ability to manage high call volumes, stay calm under pressure, and maintain a professional, respectful demeanor. Attention to detail in documenting calls and following processes accurately. Willingness to work on-site in 10th of Ramadan and follow assigned schedules, including possible shifts. Experience in Customer Support and ensuring Customer Satisfaction Bachelor degree is a must. Transportation provide from pick up point15K Basic Salary + 3K KPI + Bonus
مصر - القاهرة
Company Description New Encot is a well-established shipping and customs clearance company founded in 2001, specializing in international shipments and professional customs brokerage and logistics services. Strategically located at Cairo International Airport, the company efficiently manages and facilitates shipments through one of Egypt’s main international gateways. With over 25 years of industry experience, New Encot is committed to delivering reliable, efficient, and professional services. The team focuses on smooth customs clearance and shipment handling to support clients’ global trade operations and long-term partnerships.<br>Role Description The Data Entry Assistant is a full-time, on-site role based in Cairo, Egypt. This role involves accurately entering and updating shipment and customs data into internal systems and databases, verifying documentation, and maintaining records in line with company standards. The Data Entry Assistant supports daily administrative tasks, including filing, data verification, and basic report generation to ensure smooth customs clearance workflows. The role also includes coordinating with internal teams and responding to routine client or partner inquiries related to shipment information and documentation.<br>Qualifications<br> Candidates should possess strong Administrative Assistance skills, including organizing documents, managing records, and supporting office workflows. Candidates should possess solid Computer Literacy skills for working with data entry software, spreadsheets, and email applications. Candidates should possess clear Communication skills to interact with colleagues and respond to basic client or partner inquiries. Candidates should possess accurate Typing skills with attention to detail and the ability to meet data entry volume and time requirements. Candidates should possess Customer Service skills to provide courteous, professional support in a fast-paced logistics environment. Additional beneficial qualifications include strong attention to detail, basic knowledge of shipping or customs processes, the ability to work under time constraints, and proficiency in English and Arabic. A high school diploma or equivalent is required; post-secondary education in business, logistics, or a related field is an advantage.
مصر - القاهرة
Company Description TP Cairo EG is part of a global customer experience and contact center services organization, supporting international clients across various industries. The Cairo site focuses on delivering high-quality English-language support for overseas accounts, with a strong emphasis on service excellence and operational efficiency. Team members work in a structured, professional environment with clear performance standards and training opportunities. The company values reliability, strong communication skills, and a commitment to helping customers resolve their inquiries effectively.<br>Role Description This is a full-time, on-site Call Centre role located in New Cairo, supporting English accounts at B2/C1 proficiency level. Team members handle inbound and outbound calls, respond to customer inquiries, and provide accurate information regarding products, services, and account details. Daily tasks include listening carefully to customer concerns, resolving issues, escalating complex cases when needed, and documenting interactions in company systems. The role involves adhering to call center procedures, meeting performance targets such as quality and productivity, and maintaining professional communication standards in English. Employees are expected to collaborate with their team, participate in training, and follow company policies and guidelines.<br>Qualifications<br> <br>Strong English communication skills (spoken and written) with proficiency at B2/C1 level. Customer Service experience or skills, including handling inquiries, resolving issues, and maintaining professionalism. English Teaching or Training background that supports clear, structured communication and guidance for customers. Translation skills that help interpret and clarify information accurately between parties when needed. Ability to work on-site in New Cairo on a full-time basis and comply with shift schedules. Comfort with basic computer applications, call center software, and data entry. Strong listening skills, patience, and problem-solving abilities in customer interactions. Minimum of a relevant high school diploma; university degree or equivalent is beneficial. Previous call center or contact center experience is an advantage but not mandatory.
مصر - القاهرة
Company Description TP Cairo EG is part of a global customer experience and business services organization that supports clients across diverse industries. The Cairo site focuses on delivering high-quality customer service and technical support, using modern tools and processes. Team members work in a collaborative, multicultural environment with opportunities to learn and grow. The company offers structured training, performance-based development, and a supportive workplace culture. TP Cairo EG values professionalism, reliability, and a strong commitment to excellent service.<br>Role Description This is a full-time, on-site role based in Cairo for CS English Speakers B2/Graduates. The role involves handling inbound and outbound customer interactions via phone, email, or chat, providing accurate information and resolving inquiries or issues in a timely manner. Team members will follow established procedures, document interactions in the system, and escalate complex cases when needed. Daily tasks include maintaining service quality standards, meeting performance targets, and collaborating with colleagues and supervisors to improve customer experience. The position may also involve participating in training, coaching sessions, and regular feedback reviews to enhance skills and performance.<br>Qualifications<br> Strong English communication skills at B2 level or higher, with clear spoken and written abilities. Customer service mindset, including active listening, empathy, and problem-solving capabilities. Basic computer literacy and ability to work with multiple applications and customer support tools. Ability to work on-site in Cairo on rotating shifts, including evenings, weekends, or holidays if required. Recent graduates or equivalent education level; previous customer service experience is an advantage. Attention to detail, reliability, and ability to follow structured processes and guidelines. Comfort working in a fast-paced environment and achieving defined performance and quality targets. Positive attitude, willingness to learn, and readiness to participate in ongoing training and development.
AccorHotels
مصر - القاهرة
<p><h4>وصف الشركة</h4>
<p>لماذا تعمل لدى أكور؟<br>
نحن أكثر من مجرد رائدة عالمية. نرحب بك كما أنت ويمكنك العثور على وظيفة وعلامة تجارية تتوافق مع شخصيتك. ندعمك للنمو والتعلم كل يوم، مع التأكد من أن العمل يضفي معنى لحياتك، حتى تتمكن خلال رحلتك معنا من مواصلة استكشاف إمكانات أكور اللامحدودة.<br>
بإنضمامك إلى أكور، كل فصل من قصتك هو لك لتكتبه ومعًا يمكننا تخيل ضيافة الغد.<br>
افعل ما تحب، اعتنِ بالعالم، تجرأ على تحدي الوضع الراهن! #لاحدود</p>
<h4>وصف الوظيفة</h4>
<p>يضع استراتيجية تدريب للفندق.<br>
يخطط لتدريبات التوجيه وتقديمها وفق الخطط.<br>
يشرف على تطوير الخطة التدريبية السنوية.<br>
يقوم بإجراء متابعة لجميع التدريبات المكتملة لتقييم النتائج وقياسها.<br>
يعدّل البرامج حسب الحاجة.<br>
يطور مواد تدريبية فعالة باستخدام مجموعة من وسائل الإعلام.<br>
يطور برامج تطوير المدربين ويشارك الآخرين المشاركين في جهود التدريب، موفراً فرص نمو وتطور فعالة.<br>
يعزز القيادة في ضيافة النزل ويخلق جوًا إيجابيًا لعلاقات النزلاء.<br>
يراقب سلوكيات خدمة الزملاء ويوفر ملاحظات للأفراد و/أو المديرين.<br>
يراقب الالتحاق والحضور في التدريب.<br>
يراجع بطاقات التعليقات ونتائج رضا النزلاء لتحديد مجالات التحسين.<br>
يقيس نقل التعلم من دورات التدريب إلى التشغيل.<br>
يوطد ويراقب الإنفاق مقابل ميزانية القسم.<br>
يجسد الثقافة المرغوبة في ركسوس.<br>
يحدد فجوات الأداء ويعمل مع المدراء على تطوير وتنفيذ تدريب مناسب لتحسين الأداء.<br>
يقيم أداء المدرب وفاعلية برامج التدريب ويقدم توصيات للتحسين.<br>
يبحث في التقنيات والأساليب الجديدة في التعلم في مكان العمل ويعرض هذا البحث.<br>
يبقى مطلعاً على التطورات في التدريب من خلال قراءة المجلات ذات الصلة، حضور الاجتماعات والدورات المعنية.<br>
يُساعد المدراء المباشرين والمدربين على حل مشاكل تدريب محددة، سواء بشكل فردي أو جماعي.<br>
يدير تنفيذ برامج التدريب والتطوير.<br>
يُجري تقييمات لفريق تطوير المواهب.<br>
يضمن استيفاء متطلبات التدريب النظامية.<br>
يعد خطة تطوير للمرؤوسين.<br>
يصمم ويطور وينتج مواد تدريبية وإرشادات إدارية.
<br>
يراقب تحسن أداء الموظفين.<br>
يتواجد أثناء التشغيل لضمان توافق جودة الخدمة المقدمة مع معايير خدمة الفندق.<br>
يتوقع أن جميع الأنشطة والمعدات والممتلكات المشتراة قد تخلق مرضاً للبيئة، ويشارك في جميع الأنشطة المنظمة لحماية التنوع البيولوجي ويشارك المسؤوليات، ويشارك المسؤوليات الفردية لزيادة المعرفة البيئية والاستمرار في التدريبات اللازمة.<br>
يوفر الحد الأدنى من استهلاك العناصر والمعدات المستخدمة حالياً (ورق، مطبوعات، الخ).<br>
ينفذ التحذيرات والتدريبات القسمية اللازمة لتوفير الطاقة داخل المرافق.<br>
يستمر في تنفيذ القرارات التي تم اتخاذها لتوفير الطاقة.<br>
يتوقع آثار البيئة وكفاءة الطاقة على المعدات المشتراة.<br>
ينفذ المسؤوليات من أجل القضاء على النفايات وجمعها بشكل صحيح، وتقليل التلوث البيئي وآثاره الضارة على البيئة ويقود الموظفين.<br>
يوفر النقل الآمن والتخزين واستخدام المواد الكيميائية وفق القوانين.<br>
ينفذ جميع المسؤوليات المتعلقة بنظامي إدارة الجودة والسلامة الغذائية المطبقين في المرافق.<br>
ينفذ جميع الواجبات الأخرى التي يكلف بها المدراء وإدارة الفندق غير المذكورة في الوصف الوظيفي.</p>
<h4>المؤهلات</h4>
<ul>
<li>التعليم: درجة البكالوريوس في المجال ذي الصلة</li>
<li>الخبرة: ثلاث سنوات على الأقل في المستوى الإداري</li>
<li>اللغة الأجنبية: مستوى متميز من اللغة الإنجليزية</li>
<li>الدورات والتدريب: حضور سابق في دورات وندوات في المجال</li>
<li>إجادة الحاسوب: مهارات حاسوبية ممتازة</li>
<li>المؤهلات الخاصة: قائد، قادر على التكيف، يعمل تحت الضغط، مبادر، يركز على النتائج، الدقة، إدارة الوقت، كفاءة الاتصال، المهارات التحليلية</li>
</ul>
<h4>معلومات إضافية</h4>
<p><strong>فريقك وبيئة عملك:</strong><br>
في جملتين-3 قدم الفريق أو بيئة الملكية أو المكتب بشكل يعكس الثقافة.<br>
ملاحظة: قد يتضمن التخصيص أي متطلبات محلية أو تشريعية محددة، مثل تصاريح العمل.</p>
<p><strong>التزامنا بالتنوع والإدماج:</strong><br>
نحن شركة شاملة وطموحنا هو جذب وتوظيف وترويج مواهب متنوعة.</p></p><p></p>
مصر - القاهرة
Company Description elämä.ai is a technology-focused organization dedicated to creating solutions that enhance everyday life and contribute to a better future. The company works at the intersection of innovation and practicality, aiming to infuse intelligence and usability into digital products and services. Team members collaborate across disciplines to build technology that is human-centered, reliable, and impactful. Applicants can expect a forward-thinking environment that values continuous improvement, ethical practices, and meaningful outcomes. Role Description The Information Technology Project Coordinator is a full-time, on-site role based in Heliopolis. This position is responsible for coordinating IT projects from initiation through delivery, including organizing project tasks, tracking timelines, and maintaining project documentation. The coordinator will support project managers and technical teams, schedule and lead status meetings, document decisions and action items, and follow up to ensure milestones are met. Day-to-day activities include communicating with stakeholders, monitoring project risks and issues, updating project plans and reports, and ensuring adherence to processes and quality standards. The role also involves assisting with resource allocation, facilitating cross-functional collaboration, and helping streamline workflows to support successful technology outcomes. Qualifications Strong project coordination skills, including task tracking, documentation, and meeting facilitation. Knowledge of information technology concepts and familiarity with common IT tools, systems, and workflows. Analytical skills to interpret data, identify risks, and support decision-making. Effective communication skills for collaborating with technical and non-technical stakeholders. Foundational project management abilities, including understanding of project lifecycle and methodologies. Experience with project management and collaboration tools (e.g., Jira, Trello, MS Project, or similar) is beneficial. Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience. Ability to work on-site in Heliopolis, manage multiple priorities, and maintain attention to detail. Experience in technology or software development environments is a plus.
مصر - القاهرة
Company Description E3mel Business Academy is a leading Arabic training provider for individuals and companies in the fields of business and management. The Academy delivers programs led by top Arab trainers, combining practical application with accredited certificates to support career growth and professional development. Its courses are designed to be relevant to real-world business challenges and to help learners build actionable skills. E3mel Business Academy serves learners across the region, including the Saudi market, under Tax Identification Number 468-688-672.<br>Role Description This is a full-time, on-site Telesales Agent role located in Qesm El Maadi, focused on promoting and selling education courses to the Saudi market. The Telesales Agent will make outbound calls and handle inbound inquiries to present course offerings, understand learner needs, and recommend suitable programs. Daily tasks include explaining course features and benefits, answering questions, following up with potential learners, and closing sales in line with targets. The role also involves maintaining accurate records in the CRM system, coordinating with the customer service and training teams, and providing feedback on customer needs to help improve offerings and sales approaches.<br>Qualifications<br> Strong Communication skills, including clear spoken Arabic and professional written and verbal communication in en_US. Customer Service and Customer Support abilities to handle inquiries, resolve issues, and provide a positive learner experience. Proven Sales skills, including telesales experience, objection handling, and closing techniques. Interest in Training and education, with the ability to understand and explain business and management course content. Previous experience in telesales or call center roles, preferably in education or services markets. Comfort working with CRM systems and basic computer applications (email, spreadsheets, online communication tools). Goal-oriented mindset with the ability to work under targets and manage time efficiently. High level of professionalism
مصر - القاهرة
Company Description Vocal Bridge is a growing customer engagement company focused on delivering high-quality telesales and support services across diverse industries. The organization emphasizes clear communication, ethical sales practices, and strong, long-term relationships with clients and customers. Team members work in a structured, performance-oriented environment with opportunities to learn, develop, and advance in their careers. Vocal Bridge values professionalism, collaboration, and reliability, encouraging employees to contribute ideas that improve processes and customer experience. Role Description The Telesales Agent role at Vocal Bridge is a full-time, on-site position based in Nasr City. In this role, the agent contacts potential and existing customers by phone to promote products or services, explain features and benefits, and handle objections in a clear and respectful manner. Daily tasks include following scripts and sales guidelines, updating customer records in the system, and meeting individual and team sales targets. The agent responds to inbound inquiries, performs outbound calls, and ensures that each interaction reflects the company’s service standards. Collaboration with supervisors and colleagues to share feedback, attend training sessions, and improve sales techniques is an ongoing part of the role. Qualifications Strong communication and active listening skills, with clear and confident phone presence. Customer service and sales abilities, including negotiation, objection handling, and closing techniques. Basic computer proficiency and ability to work with CRM or call center software and data entry tools. Ability to follow structured processes, adhere to scripts, and comply with company policies and regulations. Previous experience in telesales, call centers, or customer-facing roles is preferred but not mandatory. Consistent reliability, time management skills, and the ability to work in a target-driven environment. High school diploma or equivalent; additional training in sales or customer service is an advantage. Fluency in spoken and written English and/or local language, depending on campaign requirements.
مصر - القاهرة
Company Description COB Solution supports medical providers by streamlining operations, optimizing workflows, and delivering innovative solutions that enhance patient care. The organization focuses on helping healthcare practices operate more efficiently, reduce administrative burdens, and improve service quality. By providing practical tools and services, COB Solution contributes to better patient experiences and outcomes. Team members work in a dynamic environment that values problem-solving, collaboration, and continuous improvement to drive growth for healthcare clients.<br>Role Description The English Customer Service role is a full-time, on-site position based in El Maadi El Gadida. The individual in this role will respond to patient and provider inquiries in English, handle phone calls, emails, and chat messages, and provide clear information about services and processes. Daily responsibilities include resolving issues, documenting interactions accurately, following established workflows, and escalating complex cases when needed. The role involves collaborating with internal teams to ensure timely follow-up, maintaining a professional tone, and meeting performance and quality targets. The position is intended for graduates with English proficiency at B2–C1 level.<br>Qualifications<br> Strong English communication skills (B2–C1), including clear spoken and written interaction, and the ability to explain information in an accessible way. Customer Service experience and skills in handling inquiries, managing complaints, and maintaining a courteous, solution-oriented approach. Background in English Teaching, Training, or coaching that supports effective guidance and clear communication with diverse stakeholders. Translation abilities to understand and convey information accurately between English and local language when needed. Bachelor’s degree (any discipline), preferably in languages, communication, business, or a related field. Ability to work on-site in El Maadi El Gadida, adhere to schedules, and collaborate in a structured team environment. Strong problem-solving skills, attention to detail, and comfort with using computer-based systems and CRM tools. Prior experience in healthcare, contact centers, or administrative support is an advantage.
مصر - القاهرة
Company Description Values Home Furniture is a retail company specializing in stylish, functional, and affordable home furniture for a wide range of customers. The company focuses on providing quality products and a welcoming showroom experience to help customers furnish their homes with confidence. Values Home Furniture aims to build long-term relationships through honest service, clear communication, and dependable after-sales support. Team members are encouraged to contribute ideas, learn continuously, and grow their careers in a supportive environment. Role Description This is a full-time, on-site Sales Executive role based in Cairo. The Sales Executive will welcome customers to the showroom, understand their needs, and guide them in selecting suitable furniture solutions. Day-to-day tasks include demonstrating product features, preparing price quotations, processing sales orders, and coordinating with the operations team to ensure accurate delivery and installation. The role also involves maintaining product displays, following up with leads, handling basic customer complaints or inquiries, and updating customer records in sales systems. The Sales Executive is expected to meet sales targets, support promotional activities, and represent Values Home Furniture in a professional, customer-focused manner. Qualifications Strong customer service and interpersonal skills, with the ability to build rapport and maintain long-term client relationships. Sales and negotiation skills, including experience working with sales targets and closing deals in retail or similar environments. Basic computer and point-of-sale (POS) skills, with the ability to use CRM or sales tracking tools. Clear verbal and written communication skills in English and Arabic. Ability to work on-site in Cairo, including weekends or shifts as required by retail operations. Attention to detail and organizational skills for managing product information, pricing, and customer records. Previous experience in furniture, home décor, or retail sales is an advantage. High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
مصر - القاهرة
Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry Experience Fresher / Experience in a Domestic or International process Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement<br>Certifications:Should clear internal & external certifications
مصر - القاهرة
Company Description Competent HR Consultancy provides smart, reliable HR outsourcing solutions tailored to the specific needs of each client. Since launch, the firm has supported over 80 clients across multiple industries, building long-term relationships through quality, speed, and competitive pricing. Clients frequently refer new partners, reflecting trust in Competent’s focus on measurable results rather than standard services. The team prioritizes understanding each organization, adapting to its context, and delivering targeted HR solutions. Competent grows client teams through a commitment to excellence instead of advertising. Role Description The Geographic Information System (GIS) Specialist is a full-time, on-site role based in Cairo. The specialist will manage, analyze, and visualize geospatial data to support client projects and internal decision-making. Daily responsibilities include collecting and organizing spatial datasets, creating and updating maps, running spatial analyses, and maintaining GIS databases and related documentation. The role also involves collaborating with project teams to translate business requirements into GIS workflows, preparing clear reports and visual outputs, and ensuring data accuracy and integrity. The GIS Specialist will support continuous improvement of GIS tools, standards, and processes to enhance service quality. Qualifications Strong Analytical Skills to interpret geospatial information, identify patterns, and support data-driven decisions. Proficiency in Geographic Information Systems (GIS) software and tools for spatial analysis and visualization. Experience in Data Management, including organizing, cleaning, and maintaining spatial and non-spatial datasets. Ability to work with Geospatial Data and create accurate, clear Maps for technical and non-technical stakeholders. Bachelor’s degree in Geography, GIS, Environmental Science, Engineering, Computer Science, or a related field. Familiarity with spatial databases (e.g., Post GIS), mapping tools (e.g., Arc GIS, QGIS), and basic scripting or automation is an advantage. Strong communication skills, attention to detail, and ability to collaborate effectively in cross-functional teams. Experience working on location-based projects or consulting assignments is beneficial.
مصر - Al Bahr al Ahmar
Company Description Sky View Suites Hotel is a modern hospitality property offering comfortable accommodations and personalized service to guests from around the world. Located in Hurghada, the hotel focuses on delivering a welcoming atmosphere and a high standard of front-office operations. Team members are encouraged to provide professional, efficient, and friendly service to ensure a positive guest experience. The hotel values reliability, collaboration, and attention to detail in all guest interactions.<br>Role Description The Front-Office Shift Leader is responsible for supervising daily front-office operations, ensuring smooth check-in and check-out processes, and maintaining high standards of guest service. This full-time, on-site role in Hurghada includes overseeing front-desk staff during assigned shifts, coordinating room assignments, handling guest inquiries and complaints, and managing reservations and payments. The shift leader monitors lobby activity, supports receptionist duties, and ensures that phone and in-person communication is courteous, accurate, and timely. The role also involves maintaining front-office records, aligning staff schedules with occupancy trends, and collaborating with other departments to support overall hotel operations.<br>Qualifications<br> <br>Strong customer service skills with experience in receptionist duties and front-office operations. Proficient phone etiquette and appointment scheduling or reservation management abilities. Effective communication skills, including clear verbal and written interaction with guests and team members. Previous experience in hospitality, hotel front desk, or similar guest-facing roles is highly beneficial. Ability to lead and motivate a front-office team, handle multiple tasks, and resolve issues calmly and professionally. Good organizational skills, attention to detail, and basic computer proficiency (PMS or reservation systems experience is a plus). Flexible availability for shift work, including evenings, weekends, and holidays as required. Fluency in English; additional languages are an advantage.
مصر - القاهرة
Company Description TP Career is a talent and recruitment partner focused on connecting skilled graduates with impactful roles in customer-focused organizations. The company collaborates with employers that value professional development, communication excellence, and strong service standards. TP Career supports candidates with guidance throughout the hiring process, helping them find roles that match their language proficiency and career goals. The organization promotes inclusive hiring practices and offers opportunities to grow in dynamic, fast-paced environments.<br>Role Description The Customer Service Representative – Wave0 | C1 English Graduates role is a full-time, on-site position based in Qesm 1st New Cairo. The role involves handling customer inquiries via phone, email, or chat, providing accurate information, and resolving issues in a timely and professional manner. Daily tasks include managing customer accounts, documenting interactions, following established procedures, and escalating complex cases when necessary. The representative is expected to maintain high levels of customer satisfaction, demonstrate empathy, and ensure a positive customer experience. Collaboration with team members and adherence to performance metrics and quality standards are also core aspects of the role.<br>Qualifications<br> <br>Strong customer service and customer support skills, with the ability to handle inquiries and resolve issues effectively. Ability to maintain customer satisfaction and support a positive customer experience across different communication channels. C1-level English proficiency (spoken and written), with clear communication and active listening skills. Ability to work on-site in Qesm 1st New Cairo on a full-time schedule, with reliability and punctuality. Comfort with using computer systems, CRM tools, and basic office software to document and track customer interactions. Problem-solving mindset, patience, and resilience in dealing with a high volume of customer contacts. Previous experience in a customer-facing or contact center role is an advantage, but strong service orientation and willingness to learn are highly valued.
مصر - Al Jizah
Job Summary We are seeking a highly skilled Senior Microsoft Dynamics 365 CRM Developer to design, develop, and maintain advanced CRM solutions that support business growth and digital transformation. The ideal candidate will have strong technical expertise in Dynamics 365, Power Platform, and integrations, with the ability to translate business requirements into scalable technical solutions.<br>Key Responsibilities Design, develop, customize, and maintain Microsoft Dynamics 365 CRM solutions. Develop plugins, custom workflows, business process flows, and Power Automate flows. Customize forms, views, dashboards, reports, and security roles. Build and manage integrations between Dynamics 365 and external systems using:Web APIsAzure services Middleware tools Lead technical design sessions and provide solution architecture guidance. Perform system upgrades, patches, and performance tuning. Ensure best practices for:Security Data integrity Scalability Provide technical leadership and mentor junior developers. Participate in code reviews and enforce development standards. Troubleshoot, debug, and resolve complex production issues. Collaborate closely with:Business Analysts Project Managers QA teams Prepare technical documentation and deployment guides.<br>Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field.5+ years of hands-on experience in Microsoft Dynamics 365 CRM development. Strong proficiency in:C#. NETJava Script / Type Script HTML / CSSAdvanced experience with:Power Platform (Power Apps, Power Automate, Power BI) Dataverse Plugins and Custom APIsSolid experience with:REST / OData APIsAzure Functions Azure Logic Apps Strong understanding of:CRM security model Business rules Workflow automation Experience with Agile/Scrum methodologies. Excellent problem-solving and analytical skills.<br>Preferred Qualifications Microsoft Dynamics certifications (MB-210, MB-300, PL-400, etc.) Experience with:Azure Dev Ops CI/CD pipelines SSRS / Fetch XML reporting Experience in enterprise or multi-region CRM implementations. Leadership or team lead experience.<br>Soft Skills Strong communication and presentation skills. Ability to work independently and within cross-functional teams. High attention to detail. Strong time management and multitasking ability.
مصر - القاهرة
Company Description lo la is a premium beauty and wellness company serving the Middle East through a technology-driven retail ecosystem. The company curates globally trusted skincare, haircare, bodycare, and wellness brands, delivering them through integrated online and offline experiences. These experiences are powered by data, logistics, and strong product expertise to offer customers reliable, high-quality solutions. lo la’s mission is to make leading global beauty accessible to modern consumers in the region, combining innovation with customer-centric service.<br>Role Description The Full Stack Engineer will work closely with product, design, and operations teams to build and maintain web applications that power lo la’s beauty and wellness ecosystem. Day-to-day responsibilities include implementing front-end user interfaces, developing and optimizing back-end services and APIs, integrating third-party systems, and ensuring application performance, scalability, and security. The role also includes collaborating in code reviews, writing automated tests, troubleshooting issues, and contributing to technical architecture decisions. This is a full-time, on-site position based in New Cairo.<br>Qualifications<br> Candidates should possess strong skills in Front-End Development and Cascading Style Sheets (CSS), with experience building responsive, user-friendly interfaces. Candidates should possess skills in Back-End Web Development and Software Development, including working with server-side frameworks, APIs, and databases. Candidates should possess Full-Stack Development skills, with the ability to integrate front-end and back-end components into robust, maintainable applications. Experience with modern Java Script frameworks/libraries (e.g., React, Vue, or Angular) and backend technologies (e.g., Node.js, Python, or similar) is highly beneficial. Familiarity with version control (Git), CI/CD pipelines, and cloud platforms (e.g., AWS, Azure, or GCP) is preferred. Strong problem-solving skills, attention to detail, and the ability to collaborate effectively in a cross-functional team environment. Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
Al fawzy dental
مصر - الجيزة
<p> </p><ul><li><p>عيادة الفوزي لطب الأسنان تعلن عن توظيف أخصائي خدمة العملاء لتداول النوبات الليلية من الجنسين لفرع العجوزة.</p></li><li><p>ساعات العمل: من 3 مساءً إلى 10 مساءً</p></li><li><p>أيام الإجازة: الجمعة</p></li><li><p>العمر: من 25 إلى 35 عامًا</p></li></ul><p><strong>فوائد العمل:</strong></p><p>1- يتم تطبيق الحوافز والمكافآت ربع السنوية على الدخل الإجمالي.</p><p>2- تأمين اجتماعي مدفوع.</p><p>4- العمل الإضافي مدفوع الأجر بعد تجاوز ساعات النوبة.</p><p> </p><p>دور الوظيفة:</p><ul><li><p><strong>تواصل مع المرضى:</strong> الرد على استفسارات المرضى عبر الهاتف والبريد الإلكتروني وواتس آب ووسائل التواصل الاجتماعي وغيرها من القنوات بشكل مهني وفي الوقت المناسب. تقديم معلومات دقيقة حول خدمات الأسنان وأطباء الأسنان المتاحين وجداول العيادة والإجراءات العامة.</p></li><li><p><strong>إدارة المواعيد:</strong> جدولة وتأكيد وإعادة جدولة وإلغاء مواعيد الأسنان مع الحفاظ على تقويم مواعيد دقيق ومنظم. الاتصال بالمرضى لتأكيد المواعيد القادمة والمتابعة في حالات الإلغاءات أو عدم الحضور.</p></li><li><p><strong>تسجيل المرضى والسجلات:</strong> تسجيل مرضى جدد والحفاظ على معلومات المريض دقيقة ومحدثة في نظام إدارة العيادة مع ضمان سرية البيانات.</p></li><li><p><strong>متابعة المرضى:</strong> المتابعة مع المرضى بخصوص تذكير المواعيد والزيارات المخططة وخطط العلاج وتعليمات الرعاية بعد العلاج كما يوجه فريق الأسنان. طلب تعليقات المرضى ومعالجة أي قلق أو مشكلة في الوقت المناسب.</p></li><li><p><strong>دعم المرضى:</strong> مساعدة المرضى بمعلومات عامة حول العلاجات والتكاليف وخيارات الدفع والعروض المتاحة وفق سياسات مركز الأسنان. إحالة الأسئلة الطبية أو الإكلينيكية إلى الاختصاصي الطبي المناسب.</p></li><li><p><strong>التعامل مع الشكاوى وحل المشكلات:</strong> معالجة مخاوف المرضى وشكاواهم أو النزاعات بصورة مهنية والعمل نحو حلول مناسبة وفي الوقت المناسب. تصعيد الحالات المعقدة عند الضرورة والتعاون مع فريق الأسنان لحل أي تحديات قد تنشأ.</p></li><li><p><strong>التعاون مع الفريق:</strong> التعاون مع أطباء الأسنان ومساعدي الأسنان وموظفي الاستقبال ومدير المكتب لضمان سير العمل بسلاسة وتقديم تجربة إيجابية للمرضى. التواصل الفعال مع محترفي الأسنان بشأن احتياجات المرضى والمواعيد والجداول.</p></li><li><p><strong>التعدد المهني والتنظيم:</strong> التعامل مع عدة مسؤوليات في آن واحد، بما في ذلك الرد على الاتصالات والرد على الرسائل وجدولة المواعيد والمتابعة مع المرضى وإتمام المهام الإدارية بدقة وكفاءة.</p></li><li><p><strong>تجربة المرضى ورضاهم:</strong> الحفاظ على معايير عالية من خدمة العملاء طوال رحلة المريض. جمع تعليقات المرضى وتحديد فرص لتحسين رضا المرضى والتجربة العامة في مركز الأسنان.</p></li><li><p><strong>الأداء ومعايير الخدمة:</strong> تحقيق مؤشرات الأداء لخدمة العملاء مثل زمن الاستجابة وتأكيد المواعيد والمتابعة ورضا المرضى.</p></li><li><p><strong>السرية والامتثال:</strong> الحفاظ على سرية المرضى والامتثال لسياسات وإجراءات وسياسات الخصوصية والمعايير المهنية للمركز.</p></li><li><p><strong>المهنية:</strong> الحفاظ على السمعة المهنية للمركز من خلال التصرف بأدب واحترام واحتراف أثناء التفاعل مع المرضى والزملاء والمهنيين في طب الأسنان.</p></li></ul><p></p><p><strong>المتطلبات</strong></p><p> متطلبات هذه الوظيفة:</p><ul><li><p><strong>العمر</strong> : 25 - 35</p></li><li><p><strong>إتقان الإنجليزية</strong> أمر ضروري بالإضافة إلى اللغات الأخرى كشرط مفضل.</p></li></ul><ul><li><p><strong>التعليم والتدريب: </strong>عادةً ما يُطلب الحصول على درجة البكالوريوس.</p></li><li><p><strong>مهارات الاتصال: </strong>مهارات كلامية وكتابية ممتازة. القدرة على التواصل بفعالية مع المرضى والمهنيين في طب الأسنان وموظفين آخرين.</p></li><li><p><strong>خدمة العملاء: </strong>مهارات خدمة عملاء قوية لخلق تجربة إيجابية للمرضى. القدرة على التعامل مع استفسارات المرضى وجدولة المواعيد ومعالجة المخاوف بطريقة مهنية وودية.</p></li><li><p><strong>الخبرة السابقة</strong> في <strong>خدمة العملاء، الرعاية الصحية، عيادات الأسنان، المراكز الطبية، أو الضيافة</strong> مطلوبة.</p></li><li><p><strong>المهارات التنظيمية: </strong>مهارات تنظيمية فعالة لإدارة المواعيد والسجلات المرضى. الحفاظ على مكتب أمامي منظم وفعال.</p></li><li><p><strong>إتقان الحاسوب: </strong>الإلمام ببرامج إدارة الممارسات السنية ومهارات الحاسوب الأساسية. القدرة على استخدام البرمجيات لجدولة المواعيد والفوترة والمهام الإدارية الأخرى.</p></li><li><p><strong>إتيكيت الهاتف: </strong>إتيكيت اتصالات هاتفية احترافي عند الرد على المكالمات، وتحديد المواعيد، والرد على استفسارات المرضى.</p></li><li><p><strong>جدولة المواعيد: </strong>جدولة وتأكيد مواعيد المرضى. إدارة تقويم مواعيد العيادة بكفاءة.</p></li><li><p><strong>التعدد المهني: </strong>التعامل مع عدة مهام في الوقت نفسه، مثل الرد على الهواتف، جدولة المواعيد، وإدارة المسؤوليات الإدارية.</p></li><li><p><strong>التعاون مع الفريق: </strong>التعاون مع أعضاء آخرين من فريق الأسنان، بما في ذلك مساعدو الأسنان وأخصائيو الـ Hygiene ومدير المكتب، لضمان سير العمل بسلاسة.</p></li><li><p><strong>الانتباه للتفاصيل: </strong>الاهتمام بالتفاصيل في الحفاظ على سجلات المرضى بدقة وتنفيذ المهام الإدارية.</p></li></ul><p></p><p></p>
مصر - القاهرة
Company Description TP Career is a talent and career development arm of a global customer experience organization that supports clients across multiple industries. The company focuses on developing early-career professionals through structured training, mentorship, and performance management. TP Career offers clear growth paths, skill-building programs, and exposure to international standards of customer service. Team members work in a collaborative environment with access to continuous learning and opportunities for advancement. The organization values professionalism, inclusivity, and strong ethical standards in all customer interactions.<br>Role Description This is a full-time, on-site role based in Qesm 1st New Cairo for a Retention Customer Service representative with C1 English level, intended for graduates starting their careers. The role involves handling inbound and outbound customer interactions, focusing on retaining existing customers by addressing concerns, resolving issues, and offering appropriate solutions. Daily tasks include responding to customer inquiries, providing clear and accurate information, documenting interactions in the system, and following established procedures and scripts when needed. The position also requires monitoring customer satisfaction, identifying potential churn risks, and proactively suggesting retention offers or service improvements. Team members collaborate with colleagues and supervisors to meet service-level targets, maintain quality standards, and contribute feedback to improve customer experience.<br>Qualifications<br> <br>Strong Customer Retention and Customer Satisfaction skills, with the ability to build loyalty and reduce churn. Excellent Communication and Interpersonal Skills to interact professionally and clearly with diverse customers. Solid Analytical Skills to understand customer needs, interpret data or trends, and propose suitable solutions. C1 level proficiency in English (spoken and written), with clear, professional communication. Recent graduate or early-career professional, ideally with a background in business, communications, or related fields. Ability to work on-site in Qesm 1st New Cairo and maintain consistent attendance and punctuality. Comfort with using computer systems, CRM tools, and standard office applications. Resilience under pressure, strong problem-solving mindset, and commitment to delivering high-quality service.
مصر - القاهرة
Main Job Purpose:Leading and delivering end-to-end Product and Technology initiatives by planning, executing, and monitoring projects, coordinating cross-functional teams, managing timelines, budgets, risks, and resources, and acting as the primary point of contact between business stakeholders, technical teams, and external vendors and ensure projects are delivered on time, within scope and quality standards, while driving effective communication, project governance, stakeholder alignment, and continuous improvement across project delivery processes.<br>Main Accountabilities :Define project scope, goals, timelines, and deliverables in collaboration with senior stakeholders and department heads. Develop and maintain detailed project plans, tracking milestones, dependencies, and critical paths. Facilitate regular project status meetings, produce clear and concise status reports, and ensure all stakeholders remain aligned. Manage cross-functional communication between technology, products, operations, risk, compliance, and finance teams. Identify and proactively mitigate project risks, issues, and blockers, escalating to leadership where necessary. Coordinate with external vendors and technology partners (e.g., core banking system providers, payment processors, fintech integrators) on delivery schedules and SLAs. Maintain project documentation including BRDs, meeting minutes, RAID logs, and change control records. Track and manage project budgets, resource allocations, and timelines against baseline plans. Support UAT (User Acceptance Testing) coordination, sign-off collection, and go-live readiness assessments. Drive a culture of delivery discipline and continuous improvement within the team.<br>Job Requirements:Bachelor’s degree in business administration, Computer Science, Engineering, or related field.5+ years of project management experience, ideally within a consumer finance, banking, or fintech environment. Solid understanding of financial products such as consumer loans, installment financing, credit facilities, or related banking products. Solid understanding of software development lifecycle (SDLC) and Agile/Scrum methodologies. Ability to read and interpret technical specifications, API documentation, and system architecture diagrams. Understanding of digital banking infrastructure, including core banking systems, mobile applications, and third-party integrations. PMP (Project Management Professional) preferred. Agile Project Management Certification • Scrum Master Certification. Strong Command of English.