Company Description Vocal Bridge is a growing customer engagement company focused on delivering high-quality telesales and support services across diverse industries. The organization emphasizes clear communication, ethical sales practices, and strong, long-term relationships with clients and customers. Team members work in a structured, performance-oriented environment with opportunities to learn, develop, and advance in their careers. Vocal Bridge values professionalism, collaboration, and reliability, encouraging employees to contribute ideas that improve processes and customer experience. Role Description The Telesales Agent role at Vocal Bridge is a full-time, on-site position based in Nasr City. In this role, the agent contacts potential and existing customers by phone to promote products or services, explain features and benefits, and handle objections in a clear and respectful manner. Daily tasks include following scripts and sales guidelines, updating customer records in the system, and meeting individual and team sales targets. The agent responds to inbound inquiries, performs outbound calls, and ensures that each interaction reflects the company’s service standards. Collaboration with supervisors and colleagues to share feedback, attend training sessions, and improve sales techniques is an ongoing part of the role. Qualifications Strong communication and active listening skills, with clear and confident phone presence. Customer service and sales abilities, including negotiation, objection handling, and closing techniques. Basic computer proficiency and ability to work with CRM or call center software and data entry tools. Ability to follow structured processes, adhere to scripts, and comply with company policies and regulations. Previous experience in telesales, call centers, or customer-facing roles is preferred but not mandatory. Consistent reliability, time management skills, and the ability to work in a target-driven environment. High school diploma or equivalent; additional training in sales or customer service is an advantage. Fluency in spoken and written English and/or local language, depending on campaign requirements.