وظائف حارس عقار - البحر الأحمر مصر

<ul><li><p>Train students on the complete Guest Cycle: reservations, check-in/out, and concierge.</p></li><li><p>Teach Customer Service Excellence, professional complaint handling, and upselling.</p></li><li><p>Deliver Hospitality English and essential Hotel Terminology classes.</p></li><li><p>Provide hands-on PMS training (Opera, Fidelio, or equivalent).</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Hotel/Hospitality Management or Tourism.</p></li><li><p>1+ years of practical experience in Front Office operations.</p></li><li><p>Deep practical knowledge of at least one major PMS system &#40;<strong>Opera / Fidelio</strong>&#41;.</p></li><li><p>Excellent spoken English and a strong customer-service mindset.</p></li><li><p>Immaculate professional grooming standards.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b style="font-size: 11px;">What You Will Do</b></p><p> </p> <p>As Guest Services Manager, you will:</p> <ul> <li> <p>Lead daily operations of the Guest Services team (Front Desk, Concierge, Bell/Door Attendants, and Guest Relations).</p> </li> <li> <p>Ensure a seamless arrival and departure experience, reflecting Four Seasons service excellence.</p> </li> <li> <p>Anticipate guest needs and personalize service to create memorable stays.</p> </li> <li> <p>Resolve guest challenges with professionalism, empathy, and swift service recovery.</p> </li> <li> <p>Coordinate with Housekeeping, Engineering, F&amp;B, and other departments for flawless operations.</p> </li> <li> <p>Supervise and train the Guest Services team, fostering a culture of service excellence.</p> </li> <li> <p>Monitor team productivity, guest feedback, and service standards to continuously improve.</p> </li> <li> <p>Support recruitment, onboarding, and training during the pre-opening phase.</p> </li> <li> <p>Ensure compliance with health, safety, and sustainability protocols.</p> </li> </ul> <p> </p> <b>What You Bring</b> <ul> <li> <p>Proven experience as a Guest Services Manager or Assistant Manager in a luxury hotel or resort.</p> </li> <li> <p>Strong leadership, training, and operational management skills.</p> </li> <li> <p>Passion for creating personalized guest experiences.</p> </li> <li> <p>Pre-opening experience is a strong advantage.</p> </li> <li> <p>Fluency in English is required; Arabic is an asset.</p> </li> <li> <p>Eligible to work in Saudi Arabia.</p> </li> </ul> <p> </p> <b>Knowledge &amp; Skills</b> <ul> <li> <p>Bachelor s degree in Hospitality Management or related field preferred.</p> </li> <li> <p>Minimum 2 3 years of leadership experience in Guest Services/Front Office in a 5-star hotel or resort.</p> </li> <li> <p>Familiarity with Opera or similar PMS systems.</p> </li> <li> <p>Excellent organizational, problem-solving, and time management skills.</p> </li> <li> <p>Strong communication skills with the ability to lead a multicultural team.</p> </li> </ul> <p> </p> <b>What We Offer</b> <ul> <li> <p>Competitive tax-free salary.</p> </li> <li> <p>Housing and transportation provided.</p> </li> <li> <p>30 days annual vacation plus public holidays.</p> </li> <li> <p>Paid home leave flights.</p> </li> <li> <p>Complimentary meals and uniform cleaning.</p> </li> <li> <p>Medical and life insurance.</p> </li> <li> <p>Worldwide complimentary stays with Four Seasons.</p> </li> <li> <p>Career growth and development opportunities.</p> </li> </ul> <p> </p> <b>Schedule &amp; Hours</b> <p>Full-time role.</p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> The Role of the Guest Experience Assistant Manager <p>As Guest Experience Assistant Manager, you will play an integral role within the Guest Experience team, ensuring every guest is cared for from arrival to departure. As part of the first and last impression of the resort, this high-profile department carries a special responsibility in delivering exceptional and personalized luxury experiences in line with Four Seasons standards.</p> <p>You will respond to a wide variety of guest requests by accurately assessing guest needs and preferences while adding thoughtful personal touches to maximize guest satisfaction. This role requires a strong passion for service excellence, attention to detail, and the ability to anticipate guest expectations while maintaining the highest levels of professionalism and hospitality.</p> <p>Handling all guest interactions with warmth, professionalism, and genuine care, you will accommodate special requests whenever possible, resolve guest concerns efficiently, and assist guests with inquiries related to resort services, operating hours, resort experiences, transportation, dining reservations, and local recommendations. Guest interactions will take place both in person and over the phone, requiring excellent communication and interpersonal skills.</p> <p> </p> Four Seasons Resort Red Sea at Shura Island <p>Located on the stunning Shura Island, part of the visionary Red Sea destination on the western coast of Saudi Arabia, Four Seasons Resort Red Sea offers an ultra-luxury hospitality experience surrounded by pristine beaches, crystal-clear waters, and breathtaking natural beauty.</p> <p>The resort combines world-class luxury with exceptional personalized service, offering guests unforgettable experiences through elegant accommodations, elevated dining concepts, wellness facilities, and curated resort experiences that reflect the renowned Four Seasons service culture.</p> Area of Responsibility Rooms Division &amp; Guest Experience <ul> <li>Ensure exceptional guest experiences throughout all stages of the guest journey.</li> <li>Handle guest requests, concerns, and special arrangements promptly and professionally.</li> <li>Coordinate closely with Front Office, Concierge, Housekeeping, and other operational departments to ensure seamless service delivery.</li> <li>Support VIP arrivals, special occasions, and personalized guest experiences.</li> <li>Maintain strong knowledge of resort facilities, services, and experiences to confidently assist guests.</li> <li>Monitor guest satisfaction and contribute to service recovery efforts when needed.</li> </ul> <p> </p> Guest Relations <ul> <li>Build meaningful relationships with guests through personalized and engaging interactions.</li> <li>Anticipate guest needs and exceed expectations through proactive service.</li> <li>Ensure all guest communications are handled accurately and efficiently.</li> <li>Promote Four Seasons culture and service standards at all times.</li> </ul> <p> </p> Knowledge and Skills <ul> <li>Bachelor s degree preferred, ideally in Hospitality Management.</li> <li>Minimum 2 years of experience within Rooms Division or Guest Experience operations in a luxury hotel or resort environment.</li> <li>Engaging personality with strong interpersonal and communication skills.</li> <li>Strong problem-solving abilities and ability to remain calm under pressure.</li> <li>Proficiency in Opera PMS preferred.</li> <li>Strong organizational and multitasking skills.</li> <li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li> <li>Passion for luxury hospitality and personalized guest service.</li> </ul> <p> </p> Saudization Opportunity <p>In line with Saudi Vision 2030, Saudi Nationals are strongly encouraged to apply. Four Seasons Resort Red Sea at Shura Island is committed to developing local talent through exceptional career growth and learning opportunities within luxury hospitality.</p> <p> </p> What to Expect <ul> <li>Competitive Net Salary in a Tax-Free Environment</li> <li>Housing provided</li> <li>Transportation provided</li> <li>30 Days Vacation</li> <li>10 Public Holidays per Year</li> <li>Paid Home Leave Tickets</li> <li>Complimentary Employee Meals</li> <li>Medical Insurance</li> <li>Life Insurance</li> <li>Employee Assistance Program</li> <li>Worldwide Complimentary Room Nights with Four Seasons</li> <li>Laundry/Dry Cleaning Provided for Work Attire</li> <li>Growth &amp; Development Opportunities</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> <p> <b>What you will do</b> </p> <ul> <li>Lead and manage the kitchen operations of a signature restaurant, ensuring culinary excellence and consistency.</li> <li>Plan, organize, and oversee daily food preparation, presentation, and quality control.</li> <li>Develop and implement operational systems to streamline kitchen processes and manage inventory effectively.</li> <li>Collaborate with the Restaurant Manager and service team to coordinate seamless front- and back-of-house service.</li> <li>Ensure compliance with all health, hygiene, and safety regulations.</li> <li>Train, mentor, and inspire kitchen staff to maintain high performance, consistency, and team morale.</li> <li>Manage cost control and kitchen budgeting while upholding food quality and presentation standards.</li> <li>Support the coordination of special events, functions, and seasonal menu development within the restaurant.</li> </ul> <p> </p> <p> <b>What you bring</b> </p> <ul> <li>Degree in Hotel/Restaurant Management, Culinary Arts, or equivalent work experience.</li> <li>2 3 years of experience as a Chef de Cuisine or strong Sous Chef in a specialty restaurant within a luxury hotel or fine dining setting.</li> <li>Strong leadership and kitchen management skills.</li> <li>Fluent in English, both written and spoken.</li> <li>Proficient in kitchen systems and basic computer operations.</li> </ul> <p> </p> <p> <b>What we offer</b> </p> <ul> <li>Competitive salary in a tax-free environment</li> <li>Housing Provided by the hotel.</li> <li>Transportation Provided by the hotel.</li> <li>30 days vacation annually</li> <li>10 public holidays per year</li> <li>Paid home leave tickets</li> <li>Complimentary employee meals</li> <li>Medical and life insurance</li> <li>Laundry/dry cleaning for work attire</li> <li>Employee Assistance Program</li> <li>Complimentary stays at Four Seasons Hotels &amp; Resorts worldwide</li> <li>Growth and development opportunities</li> </ul> <p> </p> <p> <b>Schedule &amp; Hours</b> </p> <p> Full-time position. Flexibility required to work early mornings, evenings, weekends, and holidays, based on business needs.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b >Role Overview:</b></p><p>The Steward plays a vital role in maintaining the cleanliness, organization, and sanitation of the kitchen and back-of-house areas. This position ensures that all kitchen equipment, utensils, and workspaces meet the highest hygiene standards in line with Four Seasons luxury service and safety expectations.</p> <p> </p> <p> <b>Key Responsibilities:</b> </p> <ul> <li> <p>Clean, wash, and sanitize kitchen equipment, utensils, and dishware efficiently</p> </li> <li> <p>Maintain cleanliness and organization of kitchen, storage, and waste areas</p> </li> <li> <p>Ensure proper handling and storage of equipment and supplies</p> </li> <li> <p>Support kitchen team by maintaining a steady supply of clean items during service</p> </li> <li> <p>Manage waste disposal and recycling according to environmental and hygiene standards</p> </li> <li> <p>Follow HACCP and health &amp; safety guidelines at all times</p> </li> <li> <p>Assist with basic kitchen tasks when required</p> </li> </ul> <p> <b>Requirements:</b> </p> <ul> <li> <p>Previous stewarding or cleaning experience in hospitality preferred</p> </li> <li> <p>Basic knowledge of hygiene and sanitation standards</p> </li> <li> <p>Ability to work in a fast-paced environment and handle physical tasks</p> </li> <li> <p>Strong attention to detail and cleanliness</p> </li> <li> <p>Team player with a positive attitude</p> </li> </ul> <ul> <li> <p>Flexibility to work shifts, weekends, and holidays</p> </li> <li> <p> Candidates must be eligible to work in Saudi Arabia.</p> </li> </ul> <p> </p> <p> <b>What We Offer</b> <br> Competitive salary in a tax-free environment.<br> Staff accommodation and transportation provided.<br> 30 days of paid annual vacation, plus public holidays.<br> Paid round-trip home leave ticket.<br> Complimentary meals and uniform care.<br> Comprehensive medical and life insurance.<br> Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.<br> A professional, supportive kitchen environment where you can develop your skills and grow your career.</p> <p> </p> <p> <b>Schedule &amp; Hours</b> <br>Full-time position with rotating shifts, including weekends and public holidays.</p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>