وظائف حارس عقار - القاهرة مصر

Company Description Audiolab is an Audio Production house and entertainment service with over 15 years of experience in the music scene. Founded on loyalty and a passion for music, our services cater to special occasions, events, and heavy-hitter brands. Our goal is to create memorable experiences for our clients and their guests by providing top-notch music services.<br>Responsibilities Software installation, configuration, maintenance, and administration. Ensure optimal system performance and seamless operation. Provide technical support and customer service. Troubleshoot and resolve hardware, software, and network issues. Support the smooth and reliable operation of audio production systems.<br>Qualifications Good knowledge of Microsoft Windows operating systems and computer hardware. Proficiency in Microsoft Office, particularly Excel. Strong customer service and communication skills. Excellent troubleshooting and problem-solving abilities. Ability to work under pressure and manage multiple tasks effectively. Basic understanding of software installation, configuration, and maintenance. Familiarity with audio production software and systems is an advantage.

<p>Are you a seasoned hospitality professional with a passion for creating unforgettable dining experiences? We are seeking two dynamic and results-driven <strong>Restaurant Managers</strong> to lead our casual dining establishments in <strong>Haram & New Cairo, Egypt</strong>. This is an incredible opportunity to shape the success of our vibrant restaurants, fostering a culture of excellence and guest satisfaction. If you thrive in a fast-paced environment and are ready to make a significant impact, we want to hear from you!</p> <p><strong>Overview:</strong></p> <p>As a Restaurant Manager, you will be the heart and soul of our operations, ensuring seamless service, exceptional food quality, and a welcoming atmosphere. You will oversee all aspects of restaurant management, driving profitability and cultivating a high-performing team. This <strong>on-site</strong> role demands a hands-on leader dedicated to operational brilliance and customer delight.</p> <ul> <li><strong>Responsibilities:</strong></li> <li><strong>Lead and inspire</strong> your team to deliver outstanding customer service and operational efficiency.</li> <li><strong>Manage day-to-day restaurant operations</strong>, including front-of-house and back-of-house activities.</li> <li><strong>Oversee P&L management</strong>, ensuring financial targets are met and operational costs are controlled.</li> <li><strong>Implement and maintain rigorous food safety standards</strong> and hygiene protocols.</li> <li><strong>Develop and execute local marketing initiatives</strong> to drive foot traffic and enhance brand presence.</li> <li><strong>Manage inventory, ordering, and vendor relations</strong> to ensure product availability and quality.</li> <li><strong>Recruit, train, and mentor staff</strong>, fostering a positive and productive work environment.</li> <li><strong>Handle customer feedback</strong> and resolve issues promptly and professionally.</li> <li><strong>Ensure compliance</strong> with all health, safety, and labor regulations.</li> </ul> <p><strong>Skills & Technologies:</strong></p> <p>We are looking for leaders with a strong command of <strong>Operations Management</strong>, exceptional <strong>Hospitality Management</strong> acumen, and proven success in <strong>P&L Management</strong>. A deep understanding of <strong>Food Safety</strong> protocols is paramount. Your ability to lead teams, manage inventory, and deliver unparalleled customer service will be key to your success.</p> <p><strong>Growth Opportunities:</strong></p> <p>Join a company that values talent and dedication. We offer clear pathways for career advancement, continuous professional development, and the chance to expand your leadership skills within our growing portfolio of establishments. Your success will directly contribute to our expansion and future endeavors.</p> <p><strong>Team & Culture:</strong></p> <p>You'll be part of a passionate and supportive team dedicated to culinary excellence and guest satisfaction. We foster a collaborative environment where innovation is encouraged, and every team member plays a crucial role in our shared success. Our culture is built on respect, hard work, and a genuine love for hospitality.</p> <p><strong>Impact:</strong></p> <p>Your leadership will directly influence the guest experience, team morale, and the financial performance of your restaurant. You will be instrumental in building our brand's reputation for quality and service in the vibrant culinary scene of Cairo.</p><p><strong>Requirements</strong></p><p><strong>Required Skills:</strong></p><ul><li><p><strong>Exceptional Operations Management skills</strong> with a proven track record in the casual dining sector.</p></li><li><p><strong>Strong Hospitality Management expertise</strong>, capable of inspiring teams and delighting guests.</p></li><li><p><strong>Demonstrated proficiency in P&amp;L Management</strong>, including budgeting, forecasting, and cost control.</p></li><li><p><strong>Comprehensive knowledge of Food Safety standards and regulations</strong>.</p></li><li><p><strong>Proven Team Leadership abilities</strong>, with a focus on staff development and motivation.</p></li><li><p><strong>Outstanding Customer Service orientation</strong> and problem-solving skills.</p></li><li><p><strong>Effective Inventory Management and vendor relations experience</strong>.</p></li><li><p><strong>Excellent communication and interpersonal skills</strong>.</p></li><li><p><strong>Strategic planning capabilities</strong> to drive business growth.</p></li><li><p><strong>Experience Requirements:</strong></p></li><li><p>A minimum of <strong>7-12years of progressive experience</strong> in restaurant management, preferably within a casual dining environment.</p></li><li><p><strong>Career Level Expectations:</strong></p></li><li><p>This is a <strong>Manager-level role</strong>, requiring a proactive leader with a hands-on approach and the ability to operate independently while aligning with company objectives.</p></li></ul><p></p>

<p><strong>Job Purpose</strong><br>To manage all front-of-operations at the automotive service center, ensuring a professional, welcoming, and efficient experience for customers across all serviced brands. The Reception Manager oversees the reception team, coordinates front-desk activities, and upholds the premium brand image of both the exclusive dealer and sub-dealer brands, while supporting overall customer satisfaction.</p><p><strong>Duties &amp; Responsibilities</strong></p><p><strong>1. Front-of-House Operations Management</strong></p><ul><li><p>Oversee the daily operations of the reception area across all brands serviced</p></li><li><p>Ensure smooth customer flow from arrival, check-in, and appointment handling to departure</p></li><li><p>Supervise reception staff in delivering consistent, professional service standards</p></li><li><p>Maintain a clean, organized, and welcoming reception environment that reflects the brand image</p></li></ul><p><strong>2. Multi-Brand Customer Handling</strong></p><ul><li><p>Manage customer reception and check-in processes for all related brands</p></li><li><p>Ensure correct identification and recording of the customer's brand, vehicle model, and service needs</p></li><li><p>Coordinate brand-specific service protocols and customer expectations accordingly</p></li><li><p>Ensure reception staff are knowledgeable about each brand's service offerings and requirements</p></li></ul><p><strong>3. Appointment &amp; Scheduling Management</strong></p><ul><li><p>Oversee the appointment booking system, ensuring efficient scheduling across all service advisors and customer service team</p></li><li><p>Manage peak-time scheduling to optimize workshop capacity and minimize customer wait times</p></li><li><p>Handle appointment confirmations, reminders, and rescheduling</p></li><li><p>Coordinate with Service Advisors to ensure a smooth handover between reception and service</p></li></ul><p><strong>4. Team Supervision &amp; Training</strong></p><ul><li><p>Lead, train, and supervise reception staff across all areas of their duties</p></li><li><p>Provide training on customer service etiquette, communication, and brand standards</p></li><li><p>Schedule reception staffing to ensure adequate coverage during operating hours</p></li><li><p>Conduct performance reviews and set service-quality KPIs for the reception team</p></li></ul><p><strong>5. Customer Service &amp; Complaint Handling</strong></p><ul><li><p>Act as the first point of escalation for customer inquiries and initial complaints</p></li><li><p>Ensure accurate recording and timely resolution of customer issues</p></li><li><p>Follow up on customer feedback and satisfaction throughout the service visit</p></li><li><p>Maintain a courteous, professional, and brand-appropriate demeanor at all times</p></li></ul><p><strong>6. Communication &amp; Coordination</strong></p><ul><li><p>Manage front-desk systems, and general inquiries</p></li><li><p>Coordinate with Service Advisors, workshop, CR, and cashiers for seamless operations</p></li><li><p>Communicate with the facilities and administrative teams regarding reception-area needs</p></li><li><p>Ensure clear and timely communication of customer status to relevant departments</p></li></ul><p><strong>7. Documentation &amp; Records</strong></p><ul><li><p>Ensure accurate capture and updating of customer and vehicle information in the system</p></li><li><p>Oversee proper handling of service records, vehicle handover keys, and documentation</p></li><li><p>Maintain a log of customer visits, walk-ins, and appointment data for reporting</p></li><li><p>Prepare reception performance and activity reports for management</p></li></ul><p><strong>8. Brand Image &amp; Standards Compliance</strong></p><ul><li><p>Ensure the reception area reflects the premium standards of the related brands</p></li><li><p>Oversee display materials, signage, and promotional content within the reception area</p></li><li><p>Ensure staff uniform, grooming, and presentation align with brand guidelines</p></li><li><p>Uphold a consistent premium experience that strengthens customer loyalty</p></li></ul><p><strong>9. Feedback &amp; Continuous Improvement</strong></p><ul><li><p>Monitor customer satisfaction related to front-of-house experience</p></li><li><p>Gather and analyze customer feedback to identify areas for improvement</p></li><li><p>Implement service enhancements and support management initiatives</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Mechanical, Automotive, Engineering, or any other related field</p></li><li><p>5–7 years of experience in reception, ideally in automotive industry</p></li><li><p>Excellent communication, presentation, and interpersonal skills</p></li><li><p>Professional appearance with a strong customer-service orientation</p></li><li><p>Ability to manage multiple brands and adapt to varying service standards</p></li><li><p>Proficiency in scheduling/booking systems, CRM, and MS Office</p></li><li><p>Strong leadership, organizational, and time-management abilities</p></li><li><p>Ability to handle pressure, resolve conflicts, and manage peak workloads professionally</p></li><li><p>High attention to detail and a commitment to delivering a premium customer experience</p></li></ul><p><br></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p>The General Cashier is responsible for managing and reconciling all cash transactions within the hotel to ensure accuracy and compliance with financial policies. This role supports the business by safeguarding cash assets and maintaining smooth financial operations that contribute to overall profitability and guest satisfaction.</p> <h4>What you will do</h4> <ul> <li>Ensure all local and corporate policies, rules, internal controls and procedures and safeguards are in place, as they relate to House Banks.</li> <li>Retrieve deposit envelopes from the drop safe for processing, accompanied by a Security Officer or the Director of Finance's designate.</li> <li>Audit cashiers’ daily deposits and prepare the daily hotel deposit.</li> <li>Count, balance, organize and monitor own bank and safe.</li> <li>Process foreign currencies in accordance with local policy.</li> <li>Prepare and distribute cashiers’ due backs.</li> <li>Prepare the daily cash report.</li> <li>Issue cashier banks and assign safety deposit boxes for safekeeping of the banks.</li> <li>Prepare and maintain a log on all issued house banks.</li> <li>Make petty cash disbursements according to established guidelines.</li> <li>Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.</li> <li>Maintain an accurate, orderly and up-to-date file for all outstanding bank contracts.</li> <li>File documents and reports.</li> </ul> <h4>What you bring</h4> <ul> <li>Excellent written and verbal communication skills to prepare and deliver reports.</li> <li>Apply an ethical approach to the outcome of situations.</li> <li>Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the hotel’s/resort’s objectives.</li> <li>Strong interpersonal and relationship-building skills to work with peers, superiors and clients.</li> <li>Use ample and efficient time to fully grasp the financial and practical implications before making a decision.</li> <li>Demonstrate the ability to multi-task.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discount for stays at any Four Seasons worldwide.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> </ul> <h4>Schedule & Hours:</h4> <p>Full time (8 hours)</p></p><p></p>

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow products Certification</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the engineering teams to advise on appropriate configuration with information from competitor analysis</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize, stage, and perform the required tests either in-house or at an external test facility as appropriate for Benchmarking and Certification needs</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Obtain and review external test reports and advise the project teams</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compile technical files, test reports and other documentation for certification submissions</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a current knowledge of any changes to relevant regulatory standards together with certification departments of other locations and advice the different R&amp;D teams</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support for Product Benchmarking</p>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p> <p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile. Our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced valet parking attendant who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</h4> <h4>What you will do</h4> <ul> <li><strong>Guest arrival & departure</strong><br> Greet guests warmly upon arrival with a professional and friendly demeanor<br> Assist with unloading and loading luggage efficiently and safely<br> Escort guests to the reception desk and check with them about their trip </li> <li><strong>Luggage & transportation services</strong><br> Transport guest luggage promptly to and from rooms<br> Store luggage securely when required<br> Coordinate transportation services such as taxis, limousines, or shuttle services </li> <li><strong>Guest assistance</strong><br> Provide directions, hotel information, and local recommendations<br> Handle special requests (e.g., extra amenities, deliveries, messages)<br> Support guests with mobility or accessibility needs </li> <li><strong>Coordination & communication</strong><br> Work closely with front desk, concierge, and housekeeping teams<br> Communicate guest requests and preferences effectively<br> Ensure timely service delivery across departments </li> <li><strong>Lobby & entrance management</strong><br> Maintain cleanliness and organization of the entrance and lobby area<br> Manage traffic flow at the hotel entrance<br> Uphold safety and security standards </li> </ul> <h4>What you bring</h4> <ul> <li>Requires a working knowledge of division operations.</li> <li>Working knowledge is generally learned on the job.</li> <li>Requires ability to operate computer equipment and other department systems.</li> <li>Requires reading, writing and oral proficiency in the English language.</li> <li>More than 1 year experience.</li> <li>Native Arabic speaker.</li> <li>Have authorization of citizenship.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary dry cleaning for employee uniforms and business attire.</li> <li>Complimentary employee meals.</li> <li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li> <li>Dental and medical, disability, and life insurance.</li> <li>Retirement pension plan.</li> <li>Employee service awards.</li> <li>Annual employee party, social and sports events.</li> </ul> <h4>Schedule & hours</h4> <p>Full-time job with 44 working hours a week.</p></p><p></p>

<strong>Country Operations Manager<br><br></strong>Egypt<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Properties<br><br></strong><strong>The House Residence Fouka Bay: </strong>The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&amp;B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br><strong>D-Bay by Cloud 7</strong> is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br><strong>Fouka Bay Bungalows by Cloud 7</strong> is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br><strong>Il Monte Galala by Cloud 7 is</strong> a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&amp;B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br><strong>About The Role<br><br></strong>KEY RESPONSIBILITIES<br><br><ul><li>Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.</li><li>Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.</li><li>Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.</li><li>Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.</li><li>Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.</li><li>Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.</li><li>Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.</li><li>Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.</li><li>Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.</li><li>Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&amp;B, Recreation, and support departments.</li><li>Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.</li><li>Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.</li><li>Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.</li><li>Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.<br><br></li></ul><strong>Experience &amp; Skills<br><br></strong><ul><li>Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).</li><li>Pre-opening experience is highly desirable.</li><li>Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.</li><li>Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.</li><li>Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.</li><li>Able to commit to a full-time role restricted to the management of one hotel management company only.</li><li>Fluent Arabic and English, additional language certificate is required.</li><li>Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.</li><li>Solid understanding of hotel operations, financial management, budgeting, and P&amp;L accountability.</li><li>Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.</li><li>High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<strong>Country Manager<br><br></strong>Egypt<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Properties<br><br></strong><strong>The House Residence Fouka Bay: </strong>The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&amp;B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br><strong>D-Bay by Cloud 7</strong> is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br><strong>Fouka Bay Bungalows by Cloud 7</strong> is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br><strong>Il Monte Galala by Cloud 7 is</strong> a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&amp;B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br><strong>About The Role<br><br></strong>KEY RESPONSIBILITIES<br><br><ul><li>Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.</li><li>Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.</li><li>Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.</li><li>Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.</li><li>Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.</li><li>Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.</li><li>Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.</li><li>Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.</li><li>Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.</li><li>Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&amp;B, Recreation, and support departments.</li><li>Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.</li><li>Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.</li><li>Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.</li><li>Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.<br><br></li></ul><strong>Experience &amp; Skills<br><br></strong><ul><li>Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).</li><li>Pre-opening experience is highly desirable.</li><li>Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.</li><li>Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.</li><li>Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.</li><li>Able to commit to a full-time role restricted to the management of one hotel management company only.</li><li>Fluent Arabic and English, additional language certificate is required.</li><li>Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.</li><li>Solid understanding of hotel operations, financial management, budgeting, and P&amp;L accountability.</li><li>Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.</li><li>High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<p></p><p>- Communicate with guests through WhatsApp, phone calls, and booking platforms.</p><p>- Respond to guest inquiries and requests in a professional and friendly manner.</p><p>- Assist guests with check-in and check-out procedures.</p><p>- Follow up with guests throughout their stay to ensure their satisfaction.</p><p>- Handle guest complaints and problems and coordinate with the appropriate team to resolve them quickly.</p><p>- Coordinate with housekeeping and maintenance teams when guest assistance is required.</p><p>- Provide guests with information about the property, house rules, and available services.</p><p>- Keep accurate records of guest requests, complaints, and important updates.</p><p>- Follow up on upcoming arrivals and ensure all required guest information is received.</p><p>- Maintain Kemetland’s customer service standards and create a positive guest experience.</p><p></p><p><strong>Requirements</strong></p><p></p><p>- Good command of English</p><p>- Graduated (Not a current student - Fresh graduates are welcome to apply)</p><p>- No previous experience required; customer service experience is a plus</p><p>- Working hours: 9:00 AM – 5:00 PM</p><p>- 5 working days per week</p><p>- Office location: Heliopolis (Masr El Gedida)</p><p></p>

<p>Configure and manage routing rules, message formats (MT/MX), user roles, and system parameters across payment systems. Maintain system security, including access controls, user permissions, and operational configurations. Ensure compliance with regulatory requirements, including SWIFT CSP and AML/CTF standards. Monitor system performance and ensure high availability of payment platforms. Support daily operations related to payment processing, reconciliation, and dispute resolution. Collaborate with internal teams (IT, Compliance, Operations) to ensure smooth system integration and performance. Identify and mitigate risks related to fraud, duplicate transactions, and unauthorized access. Participate in system upgrades, testing, and implementation of new features or integrations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Computer Science, Information Systems, or a related field. Minimum 3 years of experience in payment systems, banking operations, or financial services. Handsu2011on experience with: SWIFT Alliance Access / Alliance Gateway / RMA, ACH (National Switch / Local Clearing House), CorPay, SafeWatch, TDR (Reconciliation &amp; Dispute Resolution), PaymentSafe / PaymentGuard (Fraud/Authentication), DDA (duplicate detection).</p>

Company Description Cretik is a Dubai-based software house, founded in 2020, that delivers bespoke software, mobile applications, UI/UX, websites, and e-commerce solutions across Egypt, Saudi Arabia, and the wider MENA region. The company focuses on creating intuitive and visually compelling digital products that help clients exceed industry standards and strengthen their competitive advantage. Cretik’s professional team collaborates closely with businesses to translate complex needs into user-friendly digital experiences. The organization values creativity, technical excellence, and innovation in all projects, offering team members the opportunity to contribute to impactful regional and international work. Role Description The Senior Video Editor role is a part-time, hybrid position based in Giza, with flexibility for some work-from-home arrangements. The person in this role will edit and assemble video content for digital products, marketing campaigns, and client projects, ensuring high-quality storytelling and visual consistency. Day-to-day tasks include organizing raw footage, performing advanced video editing, applying color grading, and integrating motion graphics and visual elements in line with brand guidelines. The Senior Video Editor will collaborate closely with designers, developers, and marketing teams to refine concepts, maintain project timelines, and optimize video assets for various platforms and formats. The role also involves contributing creative input to pre-production planning and advising on best practices for video production workflows. Qualifications Strong skills in Video Production and Video Editing, with experience managing end-to-end post-production workflows. Proficiency in Video Color Grading, with the ability to maintain visual consistency and enhance overall image quality. Hands-on expertise in Motion Graphics and Graphics to create engaging visual elements and animated assets. Advanced knowledge of industry-standard editing and motion tools (e.g., Adobe Premiere Pro, After Effects, DaVinci Resolve, or equivalent). Proven experience as a Senior Video Editor or similar role, preferably in a digital agency, software house, or creative studio environment. Strong visual storytelling abilities, attention to detail, and a portfolio demonstrating high-quality work across different formats. Ability to work independently, manage multiple projects, and meet deadlines in a hybrid work setting. Effective communication and collaboration skills with cross-functional teams; English proficiency is beneficial. Relevant education or training in Film, Media, Visual Communications, or a related field is an advantage.

<p>We are seeking an experienced and detail-oriented Chief Steward to join our hospitality team in El Qusier, Egypt. In this leadership role, you will oversee all stewarding operations, ensuring exceptional cleanliness, organization, and food safety standards across our kitchen and back-of-house facilities. Reporting to the Head Chef, you will lead a dedicated team while maintaining the highest operational excellence and supporting our commitment to sustainability and workplace safety.</p><p>Lead, inspire, and develop the stewarding team, fostering a culture of pride, accountability, and collaborative teamwork</p><p>Oversee the cleanliness and organization of all kitchens, wash-up areas, storage facilities, and associated back-of-house spaces</p><p>Ensure the timely supply of clean crockery, cutlery, glassware, utensils, and kitchen equipment across all outlets and events</p><p>Maintain the highest standards of food safety, hygiene, and workplace safety in all operations</p><p>Ensure full compliance with HACCP, chemical-handling procedures, and all applicable health and safety regulations</p><p>Manage cleaning schedules, deep-cleaning programs, and kitchen hygiene inspections with precision and efficiency</p><p>Monitor stock levels and control the responsible use of chemicals, cleaning materials, and stewarding equipment</p><p>Support waste management, recycling, and sustainability initiatives throughout the organization</p><p>Collaborate closely with Culinary, Food &amp; Beverage, Banqueting, Engineering, and Health &amp; Safety teams to optimize operations</p><p>Monitor equipment condition, arrange maintenance as required, and support the protection of organizational assets</p><p>Support internal audits and Environmental Health inspections, ensuring prompt completion of any required actions</p><p>Manage departmental costs effectively while maintaining the high standards expected of our operation</p><p>Train and mentor team members to develop their skills and support their professional growth</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a Chief Steward, Assistant Chief Steward, or senior stewarding leader within a luxury hotel, resort, or high-volume hospitality operation</p><p>Strong knowledge of kitchen hygiene, food safety standards, HACCP requirements</p><p>Current or recent HACCP and food safety certifications</p><p>Demonstrated experience leading and developing diverse operational teams</p><p>Excellent planning and organizational skills with the ability to respond calmly to changing business demands</p><p>Strong attention to detail and a commitment to consistently high standards</p><p>Proven experience managing rotas, stock, equipment, and departmental budgets</p><p>Solid understanding of equipment maintenance and asset protection</p><p>Knowledge of waste management and sustainability best practices</p><p>Strong communication and interpersonal skills with the ability to work collaboratively across departments</p><p>Problem-solving abilities and sound decision-making skills</p><p>Flexibility to work varied shifts, including evenings, weekends, and holidays</p><p>A hands-on leadership style with genuine willingness to support daily operations</p><p>Ability to work effectively under pressure while maintaining quality and efficiency</p>