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Company Description Travel Yalla, founded in 2011, is a leading online travel agency recognized across Africa and the Middle East. The company was awarded Africa's Leading Online Travel Agency 2023 and has been named Egypt's Leading Online Travel Agency for three consecutive years. Travel Yalla operates with reputable regional and international credentials, including KSA License 37104308, Egypt License 1943, and IATA No. 90226710. The organization focuses on delivering reliable, high-quality travel services and curated experiences for a diverse customer base.<br>Role Description The Senior Outgoing Tour Operator is a full-time, on-site role based in Cairo, Egypt. This role is responsible for designing and managing international tour packages, including itinerary planning, pricing, and coordination with global suppliers and local partners. The Senior Outgoing Tour Operator handles customer inquiries, prepares customized travel proposals, processes reservations, and ensures smooth travel arrangements from booking to post-trip follow-up. Daily tasks include managing group and individual bookings, negotiating rates, optimizing sales opportunities, and maintaining accurate records in reservation systems. The role also involves collaborating with sales and customer service teams, monitoring market trends, and contributing to promotional campaigns to enhance Travel Yalla’s outgoing travel portfolio.<br>Qualifications<br> Strong experience in Travel & Tourism, including international destination knowledge and tour package creation. Proficiency in organizing Guided Tours and coordinating group itineraries and logistics. Solid background in Reservations, with hands-on experience using booking and GDS systems. Demonstrated Sales skills, with a track record of achieving or exceeding targets in travel services. Excellent Customer Service capabilities, with a focus on problem-solving and traveler satisfaction. Strong communication skills in English; Arabic fluency is highly beneficial. Attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines. Previous experience in a senior or supervisory role within an outgoing tour department is preferred. Relevant diploma or degree in Tourism, Hospitality, Business, or a related field is advantageous.

✈️????Travel Yalla is looking for Senior “Tour Operator “<br>Are you passionate about creating exceptional travel experiences and delivering seamless tour operations?<br>We are looking for an experienced Senior Tour Operator to join our growing team. If you have a strong background in travel operations, excellent supplier management skills, and enjoy working in a dynamic environment, we’d love to hear from you.<br>Key Responsibilities<br>✈️ Plan and manage FIT & Group Tour packages from booking to completion.<br>???? Coordinate flights, hotels, transportation, sightseeing, and other travel services.<br>???? Build and maintain strong relationships with hotels, airlines, DMCs, and travel partners while negotiating competitive rates.<br>???? Prepare travel itineraries, booking confirmations, and all required travel documentation.<br>???? Ensure smooth daily tour operations, resolve operational challenges, and maintain the highest level of customer satisfaction.<br>???? Support the Sales team with destination expertise, customized travel solutions, and competitive pricing.<br>???? Monitor tour profitability, maintain accurate booking records, and contribute to the development of new travel products.<br>What We’re Looking For<br>* Proven experience in Tour Operations within the travel industry.* Strong knowledge of travel destinations and operational processes.* Experience working with airlines, hotels, DMCs, and travel suppliers.* Excellent communication, negotiation, and organizational skills.* Ability to manage multiple bookings while maintaining exceptional attention to detail.* Proficiency in Microsoft Office (Excel, Word & Outlook).* Familiarity with reservation systems is an advantage.* Excellent command of English; additional languages are a plus.<br>Why Join Us?<br>✨ Professional and collaborative work environment.<br>✨ Career development and growth opportunities.<br>✨ Opportunity to work with a passionate team committed to delivering outstanding travel experiences.<br>???? Interested? We’d love to hear from you!<br>Please send your updated CV to madona.raouf@TravelYalla.com with the subject line Senior Tour Operator Application.

Location: SALAH SALEM HELIOPOLISExperience: 2-5 YEARSDepartment: VISA DEPARTMENT<br>Company Description Panda Incentive is an established travel agency specializing in MICE (Meetings, Incentives, Conferences, and Exhibitions) events across Europe, Asia, and Africa. The company provides end-to-end business and leisure travel services, including ticketing, customized tour planning, and event coordination. With strong expertise and global reach, Panda Incentive designs tailor-made solutions that meet the specific needs of corporate and individual clients. The team focuses on delivering seamless, memorable, and successful travel and event experiences. Joining Panda Incentive offers exposure to international travel operations and a dynamic, service-oriented environment.<br>Role Description The Tourism Visa Specialist is a full-time, on-site role based in Egypt. This role is responsible for managing visa processes for leisure and corporate travelers, including document collection, application preparation, and coordination with embassies, consulates, and visa centers. The specialist provides clear guidance to clients on visa requirements, timelines, and procedures, and follows up on application status to ensure timely approvals. Daily tasks include handling client inquiries, maintaining accurate records, working closely with ticketing and tour planning teams, and resolving issues related to visa applications. The role also involves staying updated on changing visa regulations, building relationships with relevant authorities, and supporting overall travel operations to ensure a smooth customer experience.<br>Qualifications Candidates should possess strong Communication skills to handle client inquiries, explain visa requirements, and manage expectations professionally. Candidates should possess Travel & Tourism knowledge, including familiarity with international destinations, visa regulations, and basic travel documentation processes.. Candidates should possess strong attention to detail, organizational skills, and the ability to manage multiple cases and deadlines simultaneously. Candidates should possess proficiency in MS Office and basic digital tools for documentation, tracking, and communication. Relevant experience in a travel agency, tour operator, or visa processing environment is preferred. Ability to work on-site in Egypt, collaborate within a team, and adapt to changing regulations and client needs.

Key Responsibilities: Identify and develop new business opportunities within the travel and tourism sector. Build and maintain strong relationships with travel agencies, tour operators, corporate accounts, hotels, destination management companies, and other business partners. Promote the company's tourism products, travel services, and destination experiences to existing and prospective clients. Generate qualified leads and convert prospects into long-term commercial partnerships. Conduct market research, competitor analysis, and industry monitoring to identify growth opportunities and market trends. Arrange and attend client meetings, sales presentations, networking events, workshops, and travel trade exhibitions. Support contracting processes and participate in commercial negotiations with business partners and suppliers. Maintain regular communication with existing clients to strengthen relationships, increase business volumes, and maximize customer retention. Achieve assigned sales targets, revenue objectives, and business development KPIs. Collaborate closely with operations, reservations, product, and customer service teams to ensure seamless service delivery and client satisfaction. Prepare and submit sales reports, pipeline updates, market intelligence reports, and business forecasts. Represent the company professionally at all times and act as a brand ambassador within the market. Assist management in developing and implementing strategic business development plans to expand market share and commercial partnerships. Identify opportunities for cross-selling and upselling products and services across the company portfolio.<br>Required Skills:Bachelor's degree in Business Administration, Marketing, Tourism Management, Hospitality Management, or a related field. Minimum 2–5 years of experience in Business Development, Sales, Account Management, or Tourism Industry Partnerships. Previous experience as a Hotel Concierge or Front Office Executive is mandatory. Proven ability to establish and maintain B2B relationships and achieve sales targets. Excellent communication, negotiation, presentation, and networking skills. Ability to build and maintain professional business relationships. Self-motivated and target-oriented personality. Fluency in English and Arabic, both written and spoken, additional European languages are considered a strong advantage. Strong networking and market development capabilities. Strong understanding of the Egyptian tourism and travel industry. Strong commercial awareness and customer-focused mindset. Proficiency in Microsoft Office applications and CRM systems. A valid Egyptian driving license is mandatory.

Key Responsibilities: Identify and develop new business opportunities within the travel and tourism sector. Build and maintain strong relationships with travel agencies, tour operators, corporate accounts, hotels, destination management companies, and other business partners. Promote the company's tourism products, travel services, and destination experiences to existing and prospective clients. Generate qualified leads and convert prospects into long-term commercial partnerships. Conduct market research, competitor analysis, and industry monitoring to identify growth opportunities and market trends. Arrange and attend client meetings, sales presentations, networking events, workshops, and travel trade exhibitions. Support contracting processes and participate in commercial negotiations with business partners and suppliers. Maintain regular communication with existing clients to strengthen relationships, increase business volumes, and maximize customer retention. Achieve assigned sales targets, revenue objectives, and business development KPIs. Collaborate closely with operations, reservations, product, and customer service teams to ensure seamless service delivery and client satisfaction. Prepare and submit sales reports, pipeline updates, market intelligence reports, and business forecasts. Represent the company professionally at all times and act as a brand ambassador within the market. Assist management in developing and implementing strategic business development plans to expand market share and commercial partnerships. Identify opportunities for cross-selling and upselling products and services across the company portfolio.<br>Required Skills:Bachelor's degree in Business Administration, Marketing, Tourism Management, Hospitality Management, or a related field. Minimum 2–5 years of experience in Business Development, Sales, Account Management, or Tourism Industry Partnerships. Previous experience as a Hotel Concierge or Front Office Executive is mandatory. Proven ability to establish and maintain B2B relationships and achieve sales targets. Excellent communication, negotiation, presentation, and networking skills. Ability to build and maintain professional business relationships. Self-motivated and target-oriented personality. Fluency in English and Arabic, both written and spoken, additional European languages are considered a strong advantage. Strong networking and market development capabilities. Strong understanding of the Egyptian tourism and travel industry. Strong commercial awareness and customer-focused mindset. Proficiency in Microsoft Office applications and CRM systems. A valid Egyptian driving license is mandatory.

Key Responsibilities: Identify and develop new business opportunities within the travel and tourism sector. Build and maintain strong relationships with travel agencies, tour operators, corporate accounts, hotels, destination management companies, and other business partners. Promote the company's tourism products, travel services, and destination experiences to existing and prospective clients. Generate qualified leads and convert prospects into long-term commercial partnerships. Conduct market research, competitor analysis, and industry monitoring to identify growth opportunities and market trends. Arrange and attend client meetings, sales presentations, networking events, workshops, and travel trade exhibitions. Support contracting processes and participate in commercial negotiations with business partners and suppliers. Maintain regular communication with existing clients to strengthen relationships, increase business volumes, and maximize customer retention. Achieve assigned sales targets, revenue objectives, and business development KPIs. Collaborate closely with operations, reservations, product, and customer service teams to ensure seamless service delivery and client satisfaction. Prepare and submit sales reports, pipeline updates, market intelligence reports, and business forecasts. Represent the company professionally at all times and act as a brand ambassador within the market. Assist management in developing and implementing strategic business development plans to expand market share and commercial partnerships. Identify opportunities for cross-selling and upselling products and services across the company portfolio.<br>Required Skills:Bachelor's degree in Business Administration, Marketing, Tourism Management, Hospitality Management, or a related field. Minimum 2–5 years of experience in Business Development, Sales, Account Management, or Tourism Industry Partnerships. Previous experience as a Hotel Concierge or Front Office Executive is mandatory. Proven ability to establish and maintain B2B relationships and achieve sales targets. Excellent communication, negotiation, presentation, and networking skills. Ability to build and maintain professional business relationships. Self-motivated and target-oriented personality. Fluency in English and Arabic, both written and spoken, additional European languages are considered a strong advantage. Strong networking and market development capabilities. Strong understanding of the Egyptian tourism and travel industry. Strong commercial awareness and customer-focused mindset. Proficiency in Microsoft Office applications and CRM systems. A valid Egyptian driving license is mandatory.

Job Summary:We are looking for an experienced Hotel Reservation Agent to join our team. The ideal candidate should have a strong background in hotel reservations within the tourism industry and be able to manage bookings efficiently while maintaining excellent communication with hotels, suppliers, and clients. Key Responsibilities:Handle hotel reservations and booking requests accurately and efficiently. Coordinate with hotels and suppliers to confirm reservations and availability. Follow up on booking confirmations, modifications, and cancellations. Ensure reservation details are updated accurately in the system. Communicate with internal teams to ensure smooth reservation operations. Resolve reservation-related issues in a timely and professional manner. Maintain high standards of customer service and operational accuracy. Requirements:Bachelor's degree. Minimum 3 years of experience in Hotel Reservations. Previous experience in the Tourism Industry is required. Good knowledge of hotel booking procedures and reservation systems. Good command of English (written and spoken). Strong communication and organizational skills. Ability to work under pressure and manage multiple bookings simultaneously. Proficiency in Microsoft Office applications. Preferred:Experience working with travel agencies or Destination Management Companies (DMCs). Familiarity with hotel reservation platforms and tourism systems. Strong attention to detail and problem-solving skills.

About Rimo Tours Group<br>Rimo Tours Group is a leading travel & transport company, expanding its B2B distribution arm through Rimo Global. We serve travel agencies and corporate partners with multi-product inventory, including hotels, transportation, and activities. We are currently hiring a Hotel Operations Executive to manage daily hotel bookings, confirmations, stop sales, and system updates to ensure smooth and accurate delivery for our B2B partners.<br>Role Summary You will be responsible for handling hotel reservations end-to-end: securing confirmation numbers, updating statuses on the system, following up on stop sales & availability changes, and ensuring accurate documentation and communication with suppliers and internal teams.<br>Key Responsibilities Handle hotel bookings and secure confirmation numbers Follow up with hotels and supplier channels on availability and urgent cases Monitor and update stop sales, release periods, and booking cut-offs Upload and update booking confirmations on the system accurately Coordinate with Contracting & Loading teams to resolve rate/availability discrepancies Maintain clear records for all communications and booking status updates Support escalation handling for overbookings, last-minute changes, and special requests Ensure operational SLAs and response times are met<br>Requirements Minimum 1 year experience in hotel operations(Hotels, B2B systems, wholesalers/bedbanks, or travel agencies experience is required) Previous exposure to platforms like Web Beds / Hotelbeds / Rate Hawk / TBO / Rezlive (preferred) Strong understanding of hotel operations terms:confirmation, stop sale, allotment, release, cancellation policies Excellent English (written & spoken) Strong attention to detail and fast follow-up discipline Comfortable working with systems and daily operational reporting Ability to work under pressure and handle urgent booking volumes<br>Nice to Have Experience handling multi-destination booking flows Basic Excel/Google Sheets proficiency Familiarity with B2B hotel distribution logic

Hotel Sales Manager Location: Sheikh Zayed, Giza, Egypt Employment Type: Full-time About Seven Stays Seven Stays is a fast-growing hospitality company operating multiple serviced apartment and hotel properties across Cairo and the North Coast. We are looking for an experienced Hotel Sales Manager to join our team and help grow our corporate and travel trade business. Responsibilities Develop and maintain relationships with travel agencies, tour operators, and corporate clients. Identify and secure new business opportunities. Negotiate corporate and travel agency contracts. Respond promptly to sales inquiries and partnership emails. Prepare quotations, proposals, and corporate agreements. Follow up on leads and convert them into long-term business. Work closely with the Reservations and Operations teams to maximize occupancy and revenue. Represent Seven Stays at sales meetings, networking events, and industry events when required. Achieve monthly sales targets and contribute to the company's growth. Requirements Minimum 3 years of experience in hotel sales is mandatory. Previous experience working for a hotel or hotel group is mandatory. Applicants without hotel industry experience will not be considered. Experience with recognized hotel groups such as JAZ Hotels, Travco Group, Hilton, Marriott, Steigenberger, Accor, or similar is highly preferred. Strong network of travel agencies, tour operators, and corporate clients. Excellent communication, negotiation, and presentation skills. Fluent in English and Arabic. Proficient in Microsoft Office (Excel, Word, Outlook). If you have a proven track record in hotel sales and are passionate about growing business in the hospitality industry, we'd love to hear from you.

Senior Spanish-Speaking Tour Operator At least 5 years experience is a ***MUST***

Company Description ZORO MISR (Zoromisr) is the world’s first fully integrated digital tourism platform, offering travelers unique, personalized, and memorable experiences and services. The company specializes in Egyptian tourism and travel booking, covering excursions, activities, transportation arrangements, and car rentals. A dedicated team of local guides and tourism representatives is available 24/7 to support travelers and enhance every stage of their journey. ZORO MISR focuses on delivering high-quality service, local expertise, and seamless digital solutions to optimize the travel experience from start to finish.<br>Role Description The Tourism Manager is a full-time, on-site role based in Cairo, Egypt. This role oversees daily tourism operations, including coordinating guided tours, managing booking schedules, and ensuring smooth delivery of travel services such as excursions, activities, and transportation. The Tourism Manager collaborates closely with local guides and tourism representatives to maintain service quality, respond to traveler inquiries, and resolve issues in a timely and professional manner. Responsibilities include developing and executing tourism marketing initiatives, monitoring customer feedback, and identifying opportunities to improve traveler experiences and offerings. The role also involves building partnerships with local service providers, maintaining accurate records and reports, and aligning operations with company standards and goals.<br>Qualifications<br> Candidates should possess skills in Tourism Management and Tourism, with experience overseeing travel operations and coordinating services. Candidates should possess strong Guided Tours skills, including planning itineraries, coordinating local guides, and ensuring safe, engaging experiences for travelers. Candidates should possess excellent Customer Service skills, with the ability to communicate clearly, handle inquiries, and manage complaints with professionalism. Candidates should possess Tourism Marketing skills, including promoting travel experiences, collaborating on digital campaigns, and understanding market trends. Additional beneficial qualifications include fluency in English and Arabic, strong organizational and time management abilities, and proficiency with digital booking and CRM systems. Relevant academic background in Tourism, Hospitality Management, Business, or a related field, and prior experience in the tourism or travel industry in Egypt are highly advantageous.

???? Job Title: Religious Tourism Manager – Hajj & Umrah Role Summary Silk Road Tours Egypt is seeking a strategic, highly experienced, and dynamic Religious Tourism Manager to lead, scale, and elevate our Hajj and Umrah sector. In this role, you will hold end-to-end accountability for the department—driving product design, pricing strategies, operational execution, and vendor relations, while maintaining a robust sales pipeline and partner network. The ideal candidate blends deep operational expertise in religious tourism with a commercial mindset to deliver seamless, spiritually fulfilling travel experiences. What Success Looks Like Success in this role means establishing Silk Road Tours as a benchmark for premium, reliable, and spiritually enriching Hajj and Umrah journeys. You will achieve this by:Designing competitive, impeccably structured travel programs that achieve high profit-margin targets without compromising quality. Cultivating an airtight, reliable network of top-tier hotels, transport providers, and field supervisors to eliminate operational friction. Consistently hitting and exceeding sales and B2B partnership goals while driving zero-complaint seasons through world-class service delivery. Organizational Fit This role serves as a critical strategic pillar within Silk Road Tours Egypt. Operating directly at the intersection of Operations, Finance, and Sales, you will lead the specialized Religious Tourism team while collaborating closely with executive leadership to expand our market share. By building scalable B2B partnerships and optimizing vendor contracts, this role directly drives the company's seasonal revenue spikes and strengthens our overall brand equity in the region. Key Responsibilities Product Design & Innovation: Conceptualize, structure, and launch diverse, multi-level Hajj and Umrah travel packages tailored to various market segments. Financial Management: Execute precise cost-benefit analyses, establish competitive pricing structures, and continuously review profit margins to maximize departmental revenue. Vendor & Logistics Management: Source, negotiate with, and manage relationships with key suppliers, including international and local hotels, transport providers, supervisors, and destination management agents. End-to-End Operations: Oversee the complete operational lifecycle of trips—ensuring meticulous pre-departure planning, flawless execution during the season, and comprehensive post-trip evaluations. Commercial Support & Sales Drive: Empower the internal sales and customer service teams with deep product knowledge, marketing materials, and tailored offers to boost conversion rates. B2B & Strategic Partnerships: Identify, build, and maintain high-value partnerships with external travel agents, marketing affiliates, and referral networks to expand distribution channels. Regulatory Compliance: Monitor and enforce strict adherence to official governmental regulations, visa quotas, and formal travel protocols governing religious tourism. Quality Assurance & Resolution: Address and resolve customer grievances promptly, continually refining service standards to ensure maximum traveler satisfaction and peace of mind. Performance Reporting: Compile, analyze, and present periodic reports detailing sales metrics, operational efficiency, profitability, and overall seasonal performance to senior management. Qualifications & Requirements Required:Experience: Proven, hands-on management experience specifically within the Hajj and Umrah sector at a reputable travel agency or tourism firm. Operational Knowledge: Deep understanding of the logistics, pricing mechanics, and vendor landscapes (hotels and transport) native to Saudi Arabian religious tourism. Relationship Management: Outstanding interpersonal and networking skills, with a track record of attracting new B2B clients and maintaining strong public relations. Leadership & Resilience: Demonstrated ability to lead cross-functional teams and maintain composure, decisive action, and organization during high-intensity peak seasons. Soft Skills: Advanced negotiation, organization, strategic planning, and collaborative problem-solving capabilities. Technical Proficiency: Advanced command of Microsoft Excel for budgeting and data tracking, alongside comfort using digital monitoring and operational systems. Preferred:Proven track record in managing B2B partnerships or international travel agent networks. Experience utilizing Customer Relationship Management (CRM) software to optimize sales pipelines. A portfolio showcasing prior success in developing entirely new, innovative religious tourism products.???? Job Details Employment Type: Full-time Location: Al Haram, Giza, Egypt (Conveniently located in front of the Grand Egyptian Museum) Company Culture: Dedicated to organizing journeys built on absolute trust and serenityfor more details : https://www.linkedin.com/feed/update/urn:li:activity:7472764924390211584<br>To apply:Send your CV to: info@silkroadegypt.com

Religious Tour operator :<br>Job Details<br>Experience Needed: At least 1 Year of Experience. Career Level: Entry Level Education Level: Bachelor's Degree. Salary + Commission, Plus Allowances while traveling with Umrah or Hajj Groups.<br>Job Description<br>Selling and handling Umrah & Hajj packages and travel plans. Arranging Umrah & Hajj packages including accommodation, flight tickets, sightseeing excursions, Transportation, Visa Issuing &, Barcode Issuing. Maintaining good relationships with our Clients & suppliers.<br>Job Requirements<br>Bachelor's degree or equivalent. Very Good at online bookings systems & can learn and use the internal company ERP & CRM systems. Excellent communication skills, excellent time management skills, and excellent customer-focused attitude. The Ability to work under pressure with last-minute requests.prefer residents near Heliopolis & Nasr City.

مدير مبيعات الفنادق الموقع: الشيخ زايد، الجيزة، مصرنوع التوظيف: دوام كاملحول Seven Stays Seven Stays هي شركة ضيافة سريعة النمو تشغل عدة شقق فندقية وفنادق في القاهرة والساحل الشمالي. نبحث عن مدير مبيعات فنادق ذو خبرة للانضمام إلى فريقنا والمساعدة في نمو أعمالنا في قطاع الشركات والسياحة. المسؤوليات: بناء والحفاظ على العلاقات مع وكالات السفر، منظمات الرحلات، والعملاء من قطاع الشركات. تحديد وتأمين فرص عمل جديدة. التفاوض على عقود الشركات والعقود مع وكالات السفر. الرد السريع على الاستفسارات البيعية ورسائل الشراكة. إعداد عروض الأسعار، الاقتراحات، والاتفاقيات الشركات. متابعة العملاء المحتملين وتحويلهم إلى أعمال طويلة الأجل. العمل عن كثب مع فرق الحجوزات والتشغيل لتعظيم الإشغال والإيرادات. تمثيل Seven Stays في اجتماعات المبيعات، فعاليات التواصل الشبكي، والفعاليات الصناعية عند الحاجة. تحقيق أهداف المبيعات الشهرية والمساهمة في نمو الشركة. المتطلبات خبرة لا تقل عن 3 سنوات في مبيعات الفنادق مطلوبة. يفضل أن تكون لديك خبرة سابقة في العمل لفندق أو مجموعة فنادق. لن يتم النظر في المتقدمين بدون خبرة في صناعة الفنادق. يُفضل بشكل خاص وجود شبكة قوية من وكالات السفر، منظمي الرحلات، والعملاء من قطاع الشركات في فنادق مثل مجموعات JAZ Hotels، Travco Group، هيلتون، ماريوت، Steigenberger، أكور، أو ما يماثلها. مهارات اتصال وتفاوض وعرض تقديمي ممتازة. الطلاقة في الإنجليزية والعربية. الطلاقة في استخدام Microsoft Office (Excel, Word, Outlook). إذا كان لديك سجل حافل في مبيعات الفنادق وشغفك بتنمية الأعمال في صناعة الضيافة، نود سماع أخبارك.

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, as well as inbound and outbound tourism services for international visitors and travelers. Travitell Egypt designs tailored travel experiences, ranging from short religious visits to extended pilgrimage and heritage tours. The organization focuses on professional service, reliability, and cultural insight to create meaningful journeys for diverse client groups. Role Description The Religious Tourism Consultant is a full-time, on-site role based in Heliopolis, responsible for designing, promoting, and coordinating religious and pilgrimage-focused travel packages. This role includes researching religious sites and routes, developing itineraries aligned with clients’ spiritual and cultural interests, and preparing detailed travel proposals and cost estimates. The consultant communicates directly with clients to understand their needs, provides guidance on travel options and requirements, and manages bookings for transportation, accommodation, and guided tours. Day-to-day tasks also involve collaborating with local and international partners, ensuring compliance with travel regulations, handling trip-related documentation, and providing after-sales support to maintain high levels of customer satisfaction. Qualifications Strong knowledge of religious tourism destinations, pilgrimage routes, and cultural heritage sites, particularly in Egypt and key regional locations. Experience in travel planning, itinerary design, and tour operations, including booking flights, accommodation, and ground transportation. Customer service and client relationship skills, with the ability to communicate clearly, manage expectations, and resolve issues efficiently. Organizational and time-management skills to handle multiple trips, coordinate logistics, and meet deadlines under pressure. Proficiency in English; Arabic language skills are highly beneficial. Additional languages relevant to key source markets are a plus. Familiarity with travel booking systems, office software (e.g., Word, Excel), and online communication tools. Understanding of visa processes, travel documentation, and basic international travel regulations. Bachelor’s degree in Tourism, Hospitality, Business, or a related field preferred; relevant work experience in travel or religious tourism can substitute. Ability to work on-site in Heliopolis, collaborate with diverse teams, and maintain a respectful, inclusive approach to different faiths and cultures.

<p><h4>وصف الشركة</h4> <p>انضم إلى فندق عضو في شبكة Accor، التي تجمع مجموعتها أكثر من 45 علامة تجارية، 5,500 فندق، 10,000 مطعم ووجهات أسلوب حياة. هنا، نؤمن بك وبما تقدمه على الطاولة. هناك العديد من الفرص للتطوير والترقية. كل إيماءة، كل ابتسامة، كل إجراء، يساهم في خلق تأثير إيجابي ولا يُنسى لعملائنا وزملائنا وكذلك لكوكبنا. معاً، ن جسد رؤية الضيافة المسؤولة.</p> <p>اغتنم الفرصة لتصبح Heartist®، ودع قلبك يوجهك في هذا العالم الذي تتسارع فيه الحياة.</p> <h4>وصف الوظيفة</h4> <p>ضمان تجربة تناول طعام إيجابية، معالجة الشكاوى، والحفاظ على معايير خدمة عالية.<br> إبقاء العملاء سعداء، الحصول على تعليقاتهم حول التجربة والتعامل مع الشكاوى.<br> التحكم في التكاليف التشغيلية وتحديد طرق تقليل الهدر.<br> إنشاء تقارير تفصيلية عن الإيرادات والمصروفات الأسبوعية والشهرية والسنوية.<br> التأكد من أن المطعم مزود بكل المستلزمات اللازمة في جميع الأوقات.<br> تطوير وتنفيذ استراتيجيات لجذب عملاء جدد والاحتفاظ بالعملاء الحاليين، بما في ذلك العروض الترويجية، الأحداث الخاصة، وتحديث القوائم.<br> الحفاظ على معايير السلامة وجودة الطعام.<br> تدريب الموظفين، تعزيز بيئة عمل إيجابية، ودعم نمو الفريق وإنتاجيته.<br> التوظيف، المقابلة والتدريب للموظفين لاتباع إجراءات المطعم.<br> تنظيم الجداول، متابعة ساعات العاملين وتسجيل بيانات الرواتب.<br> تقييم أداء الموظفين وتأديب أو إعادة تدريب الموظفين لتصحيح الأداء الضعيف.</p> <h4>المؤهلات</h4> <ul> <li>خبرة مثبتة في الضيافة؛ إدارة خدمات الطعام في فنادق فاخرة أو منتجعات.</li> <li>قيادة قوية، مهارات تنظيمية واتخاذ القرار.</li> <li>معرفة بسلامة الغذاء واللوائح الصحية والإجراءات التشغيلية.</li> <li>اتصالات ممتازة وقدرات خدمة عملاء.</li> </ul> <h4>معلومات إضافية</h4> <ul> <li>الخبرة ميزة.</li> <li>الخبرة السابقة في العمل مع Opera أو نظام ذو صلة.</li> <li>إتقان اللغة الإنجليزية.</li> <li>لغات إضافية تعتبر ميزة.</li> </ul> <h4>فريقك وبيئة العمل</h4> <p>في جملتين إلى ثلاث، قدم الفريق أو البيئة الفندقية أو المكتبية بطريقة تعكس الثقافة.</p> <p>ملاحظة: يمكن تخصيصها لتلبية أي متطلبات محلية أو تشريعية محددة، مثل تصاريح العمل.</p> <h4>التزامنا بالتنوع والشمول</h4> <p>نحن شركة شاملة وطموحنا هو جذب وتعيين وترقية المواهب المتنوعة.</p></p><p></p>

<p>نحن نوظف – مدير عمليات الفندق والحجوزات (عن بُعد)</p><p>&nbsp;</p><p>الموقع: مصر (عن بُعد)</p><p>نوع التوظيف: دوام كامل</p><p>&nbsp;</p><p>Black Pearl Tours، شركة سفر رائدة مقرها لبنان، تبحث عن مدير عمليات الفندق والحجوزات ذو خبرة للانضمام إلى فريقنا المتنامي عن بُعد ودعم عمليات الفندق وإدارة الحجوزات.</p><p>&nbsp;</p><p>المسؤوليات الأساسية</p><p>&nbsp;</p><p>* إدخال وإدارة بيانات الفنادق وأنواع الغرف وتفاصيل الإشغال وخطط الطعام ومعلومات الفندق على النظام.</p><p>* تحديث توافر الغرف والأسعار والمخزون وفترات الحظر عن البيع.</p><p>* التنسيق بين الفنادق والموردين ونظام الحجز لضمان دقة البيانات والاتصال.</p><p>* إدارة جميع الحجوزات الفندقية المستلمة عبر النظام.</p><p>* معالجة تأكيدات الحجوزات والتعديلات والإلغاءات والطلبات الخاصة.</p><p>* التأكد من أن جميع معلومات الفندق والتوافر والأسعار دقيقة ومحدّثة.</p><p>* التواصل مع الفنادق والموردين لحل القضايا التشغيلية والمتعلقة بالحجز.</p><p>&nbsp;</p><p>ساعات العمل والتوافر</p><p>&nbsp;</p><p>* 9 ساعات عمل متواصلة يومياً، مخصصة بشكل رئيسي لإدخال بيانات الفندق، إدارة المخزون، تحديث الأسعار، وعمليات الحجز.</p><p>* يجب مراقبة حجوزات الفنادق على مدار 24/7.</p><p>* يجب أن يبقى المرشح الناجح منتبهاً للحجوزات الجديدة التي قد تصل في أي وقت والرد بسرعة على طلبات الحجز العاجلة كلما دعت الضرورة.</p><p>&nbsp;</p><p>المتطلبات</p><p>&nbsp;</p><p>* اللغة الإنجليزية بطلاقة (كتابة وتحدثاً) إلزامية.</p><p>* خبرة لا تقل عن سنتين في حجوزات الفنادق، عمليات الفنادق، إدارة القنوات، أو دور مماثل.</p><p>* فهم قوي لإجراءات حجز الفنادق، إدارة الغرف، الأسعار، التوافر، وعمليات الحجز.</p><p>* خبرة سابقة في العمل مع أنظمة حجوزات الفنادق، منصات الحجز، أو مديري القنوات.</p><p>* مهارات اتصال وتنظيم ممتازة.</p><p>* اهتمام عالي بالتفاصيل والدقة.</p><p>* القدرة على العمل بشكل مستقل في بيئة عن بُعد.</p><p>* جهاز كمبيوتر شخصي واتصال إنترنت عالي السرعة موثوق إلزاميان.</p><p>* القدرة على البقاء متاحاً لمسائل الحجز العاجلة خارج ساعات العمل العادية عند الحاجة.</p><p>&nbsp;</p><p>ما نعرضه</p><p>&nbsp;</p><p>* وظيفة بدوام كامل عن بُعد مع شركة سفر مقرها لبنان.</p><p>* بيئة عمل محترفة وداعمة.</p><p>* فرص للنمو المهني داخل شركة سفر متنامية.</p>

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<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><b>عن Four Seasons:</b></p><br><br><p>تستند Four Seasons إلى موظفينا. نحن مجموعة أفراد يتوقون إلى أن يصبحوا أفضل، وندفع أنفسنا إلى آفاق جديدة، ونعامل بعضنا كما نود أن نُعامل نحن في المقابل. يصنع أعضاء فريقنا حول العالم تجارب مدهشة لضيوفنا وسكاننا وشركائنا من خلال الالتزام بالفخامة بقلب صادق. نعلم أن أفضل طريقة لتمكين موظفينا من تقديم هذه التجارب الاستثنائية هي من خلال تجربة موظف عالمية المستوى وثقافة شركة مميزة. <br>في Four Seasons، نؤمن بالتعرف على وجه مألوف، والترحيب بوجه جديد، ومعاملة كل من نلتقي بهم بالطريقة التي نود أن نُعامل بها نحن أنفسنا. سواء عملت معنا، أو أقمت معنا، أو عشت معنا، أو اكتشفت معنا، نؤمن أن هدفنا هو خلق انطباعات ستظل معك مدى الحياة. يأتي ذلك من اعتقادنا بأن الحياة أغنى عندما نرتبط فعلياً بأولئك الذين حولنا وبالعالم من حولنا.</p><br><br><br><br><p><b>عن الموقع:</b></p><br><br>نبض الحياة على النيل. في قلب القاهرة على ضفاف النيل، يفتح فندقنا باب اكتشاف أسرار مصر القديمة التي تمتد لألفي عام. بعد مسافة قصيرة بالسيارة، انطلق لاستكشاف الأهرامات المهيبة، والسوق الذي عمره ألف عام، والحصن في القرن الثاني عشر، والمتحف المصري القديم. لاحقاً، استمتع بغروب القاهرة الخلاب على النيل بفلوكة تقليدية، وتناول الطعام في مطاعمنا التسعة المعتمدة، واختبر أسرار جمال الفرعون في السبا، أو شارك بجولة فنية لمشاهدة مجموعة الأعمال الفنية المعاصرة المحلية التي تملأ قاعاتنا.<br><br><p><b>مدير نقطة البيع - فندق Four Seasons القاهرة في Nile Plaza، مصر</b>&nbsp;</p><br><br><br><p><b>عن فندق Four Seasons القاهرة في Nile Plaza، مصر:</b>&nbsp;</p><br><br><p>يكرس فندق Four Seasons القاهرة في Nile Plaza جهوده لإتقان تجربة السفر من خلال الابتكار المستمر وأعلى معايير الضيافة. من أجواء أنيقة ذات جودة رفيعة إلى خدمة دافئة وشخصية على مدار 24 ساعة، يجسد Four Seasons منزلاً بعيداً عن المنزل لأولئك الذين يعرفون ويقدرون الأفضل. تتجسد ثقافة Four Seasons من خلال موظفيها - أشخاص يشتركون في هدف واحد ويشجعون على تقديم خدمة استثنائية.&nbsp;</p><br><br><p>نبحث عن المواهب الإبداعية المؤدَّبة، الرؤيوية، والمتحمسة، وذوي فهم عميق لمفهوم الضيافة.&nbsp;</p><br><br><br><p><b>دور مدير الوجهة:</b>&nbsp;</p><br><br><p>نحن نبحث حالياً عن مدير وجهة يتمتع بالأدب والرؤية والشغف، ولديه القدرة على تطوير والحفاظ على بيئة أنيقة ومجهزة بموظفين متميزين مكرسين لتجربة منتبة ومميزة طوال فترات الجلوس، وكذلك القدرة على تعيين وتدريب ومراقبة وتطبيق الانضباط على جميع موظفي الوجهة والقدرة على الحفاظ على أسلوب ودود وغير ملحوظ مع جميع الضيوف.</p><br><br><br><p><b>مثال مدير الوجهة المثالي:</b>&nbsp;</p><br><br><p>يجب أن يمتلك مدير الوجهة المثالي مهارة قراءة وكتابة وتحدث ممتازة باللغة الإنجليزية ومهارات حاسوبية جيدة، مع شهادة جامعية ويفضل أن تكون في إدارة الفنادق والمطاعم مع خبرة 2-3 سنوات كمدير وجهة مع خبرة لا تقل عن سنة في المطاعم الفاخرة. كما يجب أن يمتلك معرفة شاملة بالخدمة، ومراقبة التكاليف في الأغذية والمشروبات، والسيطرة على العمالة، وكتابة القوائم، والصيانة، والتجارة، والمحاسبة.</p><br><br><br><p><b>افتح عالماً من رفاهية ورضا الموظفين من خلال عروض المزايا الشاملة لدينا:</b>&nbsp;</p><br><br><ul><li>راتب تنافسي، وأجور، وباقة مزايا شاملة&nbsp;</li></ul><ul><li>فرص تدريب وتطوير مميزة&nbsp;</li></ul><ul><li>خدمة تنظيف جاف مجاناً لزي موظفي، ووجبات للموظفين والإقامات في ممتلكات FS (حسب التوفر)، مع خصومات على الوجبات.&nbsp;</li></ul><ul><li>تأمين طبي خاص شامل، وبوليصة أسنان/إعاقة/حياة&nbsp;</li></ul><ul><li>مزايا تقاعد/معاش&nbsp;</li></ul><br><p><b>تعرف أكثر على ما يشبه العمل في Four Seasons - زورنا:</b>&nbsp;</p><br><br><ul><li>https://www.linkedin.com/company/four-seasons-hotels-and-resorts&nbsp;</li></ul><ul><li>https://www.facebook.com/FourSeasonsJobs&nbsp;</li></ul><p>تماشياً مع خططنا للنمو المستقبلي، لدينا ثقة في مستويات موظفينا بما يتماشى مع نسب الموظف إلى الضيف الاستثنائية. نعتقد أن الموقف يساوي المهارة. نتيجةً لذلك، توظف Four Seasons أشخاصاً مفعمين بالحماس نقوم بتدريبهم للتألق في الأداء، بينما نخلق بيئة يزدهرون فيها. في النهاية، ثقافتنا تزرع النجاح وتكافئه بطرق عدة.&nbsp;<i>نتطلع لتلقي طلبك</i><i>!</i></p><br><br><br><br><br><br><br> </div>