We’re Hiring – Hotel Operations & Reservations Executive (Remote)

Location: Egypt (Remote)

Employment Type: Full-Time

Black Pearl Tours, a leading travel company based in Lebanon, is looking for an experienced Hotel Operations & Reservations Executive to join our growing team remotely and support our hotel operations and reservation management.

Key Responsibilities

* Enter and manage hotel data, room types, occupancy details, meal plans, and hotel information on the system.

* Update room availability, rates, inventory, and stop-sale periods.

* Coordinate between hotels, suppliers, and our booking system to ensure accurate data and connectivity.

* Manage all hotel reservations received through the system.

* Handle booking confirmations, amendments, cancellations, and special requests.

* Ensure all hotel information, availability, and pricing remain accurate and up to date.

* Communicate with hotels and suppliers to resolve operational and reservation-related issues.

Working Hours & Availability

* 9 continuous working hours per day, mainly dedicated to hotel data entry, inventory management, rate updates, and reservation operations.

* Hotel reservations must be monitored 24/7.

* The successful candidate must remain attentive to new reservations that may be received at any time and respond promptly to urgent booking requests whenever required.

Requirements

* Fluent English (written and spoken) is mandatory.

* Minimum 2 years of experience in hotel reservations, hotel operations, channel management, or a similar role.

* Strong understanding of hotel booking procedures, room management, rates, availability, and reservation processes.

* Previous experience working with hotel reservation systems, booking platforms, or channel managers.

* Excellent communication and organizational skills.

* High attention to detail and accuracy.

* Ability to work independently in a remote environment.

* A personal laptop and a reliable high-speed internet connection are mandatory.

* Ability to remain available for urgent reservation matters outside regular working hours when necessary.

What We Offer

* Full-time remote position with a Lebanon-based travel company.

* Professional and supportive work environment.

* Career growth opportunities within an expanding travel company.