Patient Care
٣٥ وظائف شاغرة
مصر - الجيزة
<p>Position: <strong>Patient Care Coordinator</strong><br>Position Purpose<br>The <strong>Patient Care Coordinator</strong> plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.<br></p><ul><li><p>Duties and Responsibilities</p></li><li><p>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</p></li><li><p>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</p></li><li><p>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</p></li><li><p>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</p></li><li><p>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</p></li><li><p>Ensure patients receive their medications efficiently and without delay.</p></li><li><p>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</p></li><li><p>Maintain and update electronic records related to patient data and quality assurance.</p></li><li><p>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</p></li><li><p>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</p></li><li><p>Perform administrative duties related to program operations and general office support.<br>Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.</p></li><li><p>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</p></li><li><p>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</p></li><li><p>Promote awareness of escalation protocols for any deviations or non-compliance issues.</p></li><li><p>Support governance and operational monitoring activities across all Axios programs.<br>Perform additional duties as assigned by your line manager</p></li></ul><p><strong>Benefits of working with Axios include</strong>:</p><ul><li><p>Paying fair market value</p></li><li><p>Annual performance-based bonus (based on role, levels, and contract)</p></li><li><p>Premium Private health insurance</p></li><li><p>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.</p></li><li><p>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</p></li><li><p><strong>Relationships</strong></p></li><li><p>Work closely with the Line Manager and the assigned program team.</p></li><li><p>Work with the related divisions of Axios.</p></li><li><p>Maintain ongoing and frequent communication with Axios staff.</p></li><li><p>External Partners.<br><strong>Competencies</strong></p></li><li><p>Application of job knowledge.</p></li><li><p>Concern for order and quality.</p></li><li><p>Adaptability and flexibility.</p></li><li><p>Dependability.</p></li><li><p>Teamwork</p></li><li><p><strong>Job Circumstances</strong></p></li><li><p>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</p></li><li><p>Flexibility in ability to travel as well as working hours is essential.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Educational Background and Experience</strong></p></li><li><p>A Degree or Diploma in any medical background or social work is ideal</p></li><li><p>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</p></li><li><p>Experience in data monitoring and management is an advantage, though not required.</p></li><li><p>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</p></li><li><p>Experience in customer service management</p></li></ul><p></p>
Axios International Consultants
مصر - الجيزة
<p>Position: Patient Care Lead Position Purpose The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The Patient Care Lead serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the Patient Care Lead brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. Duties and Responsibilities Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders. Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines. Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures. Maintain accurate, complete patient files, prepared for timely submission in line with project standards. Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation. Ensure patients receive their medications efficiently and without delay. Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team. Maintain and update electronic records related to patient data and quality assurance. Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings. Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs). Perform administrative duties related to program operations and general office support. Utilize Axios Patient Management System (PMS) exclusively for all program activities. Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures. Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs. Promote awareness of escalation protocols for any deviations or non-compliance issues. Support governance and operational monitoring activities across all Axios programs. Provide guidance, training, and ongoing support to subordinates and newly onboarded team members to ensure smooth integration and performance. Liaise with external stakeholders to ensure clear, effective, and professional communication. Ensure the satisfaction of all involved external stakeholders by providing high quality service Collaborate with various internal divisions to ensure alignment. Ensure proper utilization of all provided digital platforms for both internal and external usage. Oversee the day-to-day operations to ensure timely, accurate processing of patient applications and support requests. Ensure the team provides compassionate and effective support to patients, addressing their needs, and resolving issues promptly. Conduct regular team meetings to review progress, address challenges, and drive improvements. Conduct field visits to meet with healthcare providers, and other stakeholders. Conduct quality assurance and monitoring procedures for Patient Safety data reporting. Perform additional duties as assigned by your line manager. Relationships Work closely with the Line Manager and program team members. Work with the related divisions of Axios. Maintain ongoing and frequent communication with Axios staff. External Partners. Benefits of working with Axios include: Paying fair market value Annual performance-based bonus (based on role, levels, and contract) Premium Private health insurance Career progression aligned with a competency framework. Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives. Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs. Competencies Application of job knowledge. Concern for order and quality. Adaptability and flexibility. Dependability. Teamwork.</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Background and Experience A degree in a Scientific or healthcare-related field is preferred Hands-on experience in a healthcare or scientific field or NGO is ideal Experience in data monitoring and management is an advantage. Experience coordinating and handling logistics/supply chain is a plus Experience in customer service management Job Circumstances The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region. Flexibility in ability to travel as well as working hours is essential.</p>
toto
مصر - الجيزة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <br> </p>
<p>Patient Care Coordinator Pharmacist (Egypt)</p>
<p>Location: Al Dokki, Cairo</p>
<p> <br> </p>
<p>Position Purpose<br>The Patient Care Coordinato<span>r Pharmacist plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.</span> <br>The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.<br> </p>
<p>Duties and Responsibilities</p>
<p> Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br> Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br> Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br> Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br> Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br> Ensure patients receive their medications efficiently and without delay.<br> Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br> Maintain and update electronic records related to patient data and quality assurance.<br> Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br> Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br> Perform administrative duties related to program operations and general office support.<br> Utilize Axios Patient Management System (PMS) exclusively for all program activities.<br> Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br> Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br> Promote awareness of escalation protocols for any deviations or non-compliance issues.<br> Support governance and operational monitoring activities across all Axios programs.<br> Perform additional duties as assigned by your line manager</p>
<p> <br> </p>
<p>Benefits of working with Axios include:<br> </p>
<ul>
<li>Paying fair market value<br> </li>
<li>Annual performance-based bonus (based on role, levels, and contract)<br> </li>
<li>Premium Private health insurance<br> </li>
<li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.<br> </li>
<li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs</li>
</ul>
<p> <br> </p>
<p>Relationships<br> Work closely with the Line Manager and the assigned program team.<br> Work with the related divisions of Axios.<br> Maintain ongoing and frequent communication with Axios staff.<br> External Partners.<br>Competencies<br> Application of job knowledge.<br> Concern for order and quality.<br> Adaptability and flexibility.<br> Dependability.<br> Teamwork</p>
<p> <br> <br> </p>
<p> <span>Educational Background and Experience<br> A Degree or Diploma in any medical background or social work is ideal<br> 0-1 year of working experience in a healthcare or scientific field or NGO is ideal<br> Experience in data monitoring and management is an advantage, though not required.<br> Experience coordinating and handling logistics/supply chain is an advantage, though not required.<br> Experience in customer service management</span> </p>
<p> <br> <br> </p>
<p> <span>Job Circumstances<br> The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br> Flexibility in ability to travel as well as working hours is essential</span> </p>
<p> </p></div></section>
Shiny White Dental Center
مصر - الجيزة
<p><strong>About Shiny White Dental Centers</strong></p><ul><li><p>Shiny White Dental Centers is the leading Dental Service Organization (DSO) in the Middle East,</p></li><li><p>Recognized for its advanced expertise in full-arch rehabilitation and comprehensive patient care. </p></li><li><p>With over 500 employees and dentists working collaboratively across multiple branches.</p></li><li><p> Shiny White has built an integrated ecosystem that unites clinical excellence with operational efficiency.</p></li><li><p>As a dental organization with a well-established medical and administrative structure, Shiny White ensures seamless coordination between all departments from diagnosis and treatment planning to patient experience and business operations. </p></li><li><p>Our model empowers every team member to contribute to the shared mission of restoring function, esthetics, and confidence through world-class dental care delivered in record time.</p></li></ul><p> </p><p><strong>Job Description:</strong></p><p> </p><p><strong>Patients’ satisfaction:</strong></p><ul><li><p> Accountable for arranging patient’s workflow between reception and clinics</p></li><li><p>Communicate with the patients and minimize their waiting time inside the reception handling any issues regarding them to ensure their complete satisfaction and once they are satisfied ask them for a branch review .</p></li><li><p> Handle angry patients and manage complains & prepare ahead daily report .</p></li></ul><p> </p><p><strong>Commercial:</strong></p><ul><li><p><strong>Achieve the sales goals</strong> and ensure that the branch meets the target with full cooperation with the commercial department & prepare ahead <strong>daily report</strong> .</p></li><li><p><strong>Manage the Additional Discounts</strong> with the commercial manager.</p></li><li><p>Revise all the <strong>daily patients’ payments</strong> & prepare ahead <strong>daily income report</strong> in coordinate with branch accountant.</p></li></ul><p> </p><p><strong>Admin tasks:</strong></p><p> </p><ul><li><p><strong> Daily call the direct new patients (Packages) to confirm their appointments & reserve slots to start treatment.</strong></p></li><li><p> Ensure that all the patients’ consents are being signed and uploaded on the patient file on the system</p></li><li><p> Responsible for <strong>arranging paramedical roasters</strong> (assistants & nurses) and & send it <strong>weekly </strong>to HR.</p></li></ul><p></p>
مصر - الجيزة
<p><strong>Position Purpose</strong></p><p>will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based</p><p></p><p><strong>Duties and Responsibilities</strong></p><ul><li><p>Effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients</p></li><li><p>Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines</p></li><li><p>Ensure that current patients receive their drugs quickly and efficiently</p></li><li><p>Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program</p></li><li><p>Maintain and update electronic program files, including patient and quality assurance data</p></li><li><p>Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data</p></li><li><p>Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs</p></li><li><p>Conduct administrative duties for the office</p></li><li><p>Conduct all program activities through exclusive use of Axios’ Patient Management System (PMS)</p></li><li><p>Additional duties as required</p></li></ul><p></p><p><strong>Benefits of working with Axios include:</strong></p><ul><li><p>Paying fair market value<br></p></li><li><p>Annual performance-based bonus (based on role, levels, and contract)<br></p></li><li><p>Premium Private health insurance</p></li><li><p>Career progression aligned with a competency framework</p></li><li><p>Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patient lives.</p></li><li><p>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs..</p></li></ul><p></p><p><strong>Requirements</strong></p><p> <strong>Relationships</strong> </p><ul><li><p>Work closely with program team members</p></li><li><p>Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff</p></li></ul><p> </p><p><strong>Competencies</strong> </p><ul><li><p>Application of job knowledge</p></li><li><p>Concern for order and quality</p></li><li><p>Adaptability and flexibility</p></li><li><p>Dependability</p></li><li><p>Teamwork</p></li></ul><p> </p><p><strong>Educational Background and Experience</strong> </p><ul><li><p>A degree in Scientific or Healthcare related degree</p></li><li><p>2 to 3 years working experience in a healthcare or scientific field or NGO is ideal</p></li><li><p>Experience in data monitoring and management is an advantage</p></li><li><p>Experience coordinating and handling logistics/supply chain is a plus</p></li><li><p>Experience in customer service management is a plus</p></li><li><p>In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage</p></li></ul><p></p>
toto
مصر - الجيزة
<p><strong>Leadership & Management Skills</strong></p><ul><li>Proven ability to lead, motivate, and manage teams.</li><li>Comfortable making decisions and solving problems efficiently.</li><li>Experience in staff recruitment, onboarding, training, and performance evaluation.</li></ul><p><strong>Communication Skills</strong></p><ul><li>Strong social communication skills with the ability to build positive rapport with patients, staff, and external stakeholders.</li><li>Ability to communicate professionally with patients, internal staff, dental professionals, and external partners.</li></ul><p><strong>Customer Service Orientation</strong></p><ul><li>Dedicated to delivering high-quality patient experiences.</li><li>Skilled at addressing concerns and complaints professionally and promptly.</li></ul><p><strong>Technology Proficiency</strong></p><ul><li>Familiarity with dental practice management software and digital tools.</li><li>Ability to stay updated on the latest advancements, trends, and innovations in the field of dentistry.</li></ul><p><strong>Organizational Skills</strong></p><ul><li>Strong ability to manage schedules, appointments, and overall clinic workflow with attention to detail.</li></ul><p><strong>Marketing & Business Development</strong></p><ul><li>Ability to support or implement strategies to attract new patients.</li><li>Identifying growth opportunities to expand the clinic’s service reach.</li></ul><p><strong>Collaboration & Coordination</strong></p><ul><li>Works effectively with dentists, administrative teams, and healthcare providers to ensure smooth and coordinated patient care.</li></ul>
مصر - الجيزة
<p>· Manage and maintain patient medical records in accordance with regulatory requirements and organizational policies.</p><p>· Oversee the release of patient information in compliance with national regulations and organizational policies.</p><p>· Ensure accuracy and completeness of medical records by conducting regular audits and quality checks.</p><p>· Manage the electronic health record system, including user access, security, and data integrity.</p><p>· Responsible for collecting the archiving files company and sending files.</p><p>· Data analysis and number of mortality cases</p><p>· Work closely with healthcare providers to ensure timely and accurate documentation of patient care.</p><p>· Provide training and support to healthcare providers on medical record documentation and use of the electronic health record system.</p><p>· Respond to requests for medical records from patients, healthcare providers, and legal entities in a timely and professional manner.</p><p>· Participate in quality improvement initiatives related to medical record management and documentation.</p><p>· typing required reports.</p>
مصر - الجيزة
<p>· Manage and maintain patient medical records in accordance with regulatory requirements and organizational policies.</p><p>· Oversee the release of patient information in compliance with national regulations and organizational policies.</p><p>· Ensure accuracy and completeness of medical records by conducting regular audits and quality checks.</p><p>· Manage the electronic health record system, including user access, security, and data integrity.</p><p>· Responsible for collecting the archiving files company and sending files.</p><p>· Data analysis and number of mortality cases</p><p>· Work closely with healthcare providers to ensure timely and accurate documentation of patient care.</p><p>· Provide training and support to healthcare providers on medical record documentation and use of the electronic health record system.</p><p>· Respond to requests for medical records from patients, healthcare providers, and legal entities in a timely and professional manner.</p><p>· Participate in quality improvement initiatives related to medical record management and documentation.</p><p>· typing required reports.</p><p> </p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong></p></li></ul><p>- Bachelor’s degree in any relevant field</p><p> </p><p><strong>Experience and Skills:</strong></p><p>· 1 to 3 years of experience</p><p>· V.Good English level</p><p>V.Good office knowledge</p>
Axios International Consultants
مصر - الجيزة
<p>Position: Customer Care Coordinator Position Purpose The Customer Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.</p><p>Duties and Responsibilities</p><ul><li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li><li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li><li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li><li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li><li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li><li>Ensure patients receive their medications efficiently and without delay.</li><li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li><li>Maintain and update electronic records related to patient data and quality assurance.</li><li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li><li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li><li>Perform administrative duties related to program operations and general office support.</li><li>Utilize Axios Patient Management System (PMS) exclusively for all program activities.</li><li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li><li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li><li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li><li>Support governance and operational monitoring activities across all Axios programs.</li><li>Perform additional duties as assigned by your line manager</li></ul><p>Relationships</p><ul><li>Work closely with the Line Manager and the assigned program team.</li><li>Work with the related divisions of Axios.</li><li>Maintain ongoing and frequent communication with Axios staff.</li><li>External Partners.</li></ul><p>Competencies</p><ul><li>Application of job knowledge.</li><li>Concern for order and quality.</li><li>Adaptability and flexibility.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Educational Background and Experience</h2><ul><li>A Degree or Diploma in any medical background or social work is ideal</li><li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li><li>Experience in data monitoring and management is an advantage, though not required.</li><li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li><li>Experience in customer service management</li></ul><h2>Job Circumstances</h2><ul><li>The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li><li>Flexibility in ability to travel as well as working hours is essential.</li></ul>
جهة العمل غير مُفصح عنها
مصر - الجيزة
<p>To oversee, direct, and optimize the daily operational, administrative, and clinical support activities of the Outpatient Department (OPD). The OPD Manager ensures high standards of patient care, efficient clinic flow, exceptional patient satisfaction, and optimal utilization of medical and administrative resources.</p><h3>1. Operations & Clinic Management</h3><ul><li><p>???? <strong>Daily Operations:</strong> Oversee day-to-day operations across all outpatient specialty clinics, ensuring timely openings, smooth patient flow, and minimal wait times.</p></li><li><p>????️ <strong>Roster & Schedule Management:</strong> Coordinate physician schedules, clinic availability, and staffing levels (nurses, receptionists, clinic assistants) to match patient volume demands.</p></li><li><p>???? <strong>Patient Flow Optimization:</strong> Identify operational bottlenecks in registration, consultation, diagnostics, and billing, implementing solutions to enhance turnaround time.</p></li><li><p>????️ <strong>Facility & Equipment Upkeep:</strong> Ensure clinic rooms, waiting areas, and medical equipment are clean, fully functional, and regularly maintained in coordination with biomedical engineering and housekeeping teams.</p></li></ul><h3>2. Patient Experience & Quality Assurance</h3><ul><li><p>⭐ <strong>Service Excellence:</strong> Drive patient satisfaction initiatives, handling patient feedback, complaints, and service recovery swiftly and professionally.</p></li><li><p>????️ <strong>Quality & Accreditation Compliance:</strong> Enforce compliance with hospital policies, infection control standards, and healthcare accreditation guidelines (e.g., JCI, GAHAR).</p></li><li><p>???? <strong>KPI Tracking:</strong> Monitor OPD performance metrics, including daily patient volume, average waiting time, clinic utilization rates, and overall satisfaction scores.</p></li></ul><h3>3. Financial & Resource Management</h3><ul><li><p>???? <strong>Revenue Optimization:</strong> Work closely with billing and insurance departments to minimize claim rejections, prevent leakage, and maximize clinic profitability.</p></li><li><p>???? <strong>Inventory & Supply Chain:</strong> Oversee inventory levels of medical consumables, office supplies, and equipment needed for OPD operations.</p></li></ul><h3>4. Leadership & Team Development</h3><ul><li><p>???? <strong>People Management:</strong> Lead, mentor, and evaluate administrative and clinical support staff within the OPD.</p></li><li><p>???? <strong>Training & Onboarding:</strong> Conduct regular training sessions on customer service standards, communication skills, and operational workflows for clinic staff.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong></p><ul><li><p>Bachelor’s degree in healthcare administration, Medicine, Nursing, Business Administration, or related field.</p></li><li><p><em>A master's degree (MHA, MBA, or Healthcare Management) is a strong plus.</em></p></li></ul></li><li><p><strong>Experience:</strong></p><ul><li><p>5–8 years of experience in healthcare operations, with at least 2–3 years in a managerial or supervisory role within an Outpatient Department or Polyclinic environment.</p></li></ul></li><li><p><strong>Technical Skills:</strong></p><ul><li><p>In-depth understanding of Hospital Information Systems (HIS / EMR), appointment scheduling software, and queue management systems.</p></li><li><p>Proficiency in data analysis, reporting (Excel/Power BI), and resource allocation.</p></li></ul></li></ul><p></p>
Hikma Quality
مصر - الجيزة
<p>The Product Specialist Immunology is responsible for promoting Hikma's Immunology portfolio to healthcare professionals, delivering scientific product knowledge, and building strong customer relationships to achieve sales objectives. The role requires developing a deep understanding of the Immunology therapeutic area, identifying customer needs, and executing territory plans to maximize brand performance while ensuring compliance with company policies and ethical standards.</p><p>Key Responsibilities:</p><ul><li>Promote Hikma's Immunology products to healthcare professionals through regular field visits.</li><li>Deliver accurate scientific and clinical information to support product positioning and appropriate patient care.</li><li>Build and maintain strong relationships with key healthcare professionals, hospitals, and other stakeholders within the assigned territory.</li><li>Execute the territory business plan to achieve sales targets and maximize market share.</li><li>Identify business opportunities through customer insights, market analysis, and competitor monitoring.</li><li>Accurately document customer interactions, sales activities, and market feedback in the CRM system.</li><li>Collaborate closely with the Sales Manager, Medical, Marketing, and other cross-functional teams to ensure effective execution of business plans.</li><li>Maintain up-to-date knowledge of the Immunology therapeutic area, clinical guidelines, product data, and competitive landscape.</li><li>Participate in scientific meetings, product training sessions, and continuous learning initiatives to strengthen technical expertise.</li><li>Ensure compliance with company policies, industry regulations, and all applicable quality, health, safety, and ethical standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>B.Sc. degree in Pharmacy, Medicine, Veterinary Medicine, or an equivalent life sciences discipline.</li><li>2 – 4 years of pharmaceutical sales experience; experience in Immunology, Specialty Care, Biologics, or Hospital Accounts is preferred.</li></ul>
Hikma Quality
مصر - الجيزة
<p>The Product Specialist Multiple Sclerosis (MS) is responsible for promoting Hikma's Multiple Sclerosis portfolio to healthcare professionals, delivering scientific product knowledge, and building strong customer relationships to achieve sales objectives. The role requires developing a deep understanding of the MS therapeutic area, identifying customer needs, and executing territory plans to maximize brand performance while ensuring compliance with company policies and ethical standards.</p><p><strong>Key Responsibilities</strong></p><ul><li>Promote Hikma's Multiple Sclerosis (MS) products to neurologists and other relevant healthcare professionals through regular field visits.</li><li>Deliver accurate scientific and clinical information to support product positioning and appropriate patient care.</li><li>Build and maintain strong relationships with key healthcare professionals and other stakeholders within the assigned territory.</li><li>Execute the territory business plan to achieve sales targets and maximize market share.</li><li>Identify business opportunities through customer insights, market analysis, and competitor monitoring.</li><li>Accurately document customer interactions, sales activities, and market feedback in the CRM system.</li><li>Collaborate closely with the Sales Manager, Medical, Marketing, and other cross-functional teams to ensure effective execution of business plans.</li><li>Maintain up-to-date knowledge of the Multiple Sclerosis therapeutic area, clinical guidelines, product data, and competitive landscape.</li><li>Participate in scientific meetings, product training sessions, and continuous learning initiatives to strengthen technical expertise.</li><li>Ensure compliance with company policies, industry regulations, and all applicable quality, health, safety, and ethical standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>B.Sc. degree in Pharmacy, Medicine, Veterinary Medicine, or an equivalent life sciences discipline.</li><li>2-5 years of pharmaceutical sales experience; experience in Neurology, Multiple Sclerosis, Specialty Care, or Biologics is preferred.</li></ul>
مصر - الجيزة
<ul><li><p>Assess patients’ educational needs and provide individualized patient and family education.</p></li><li><p>Deliver education sessions on disease management, medications, healthy lifestyles, and self-management skills.</p></li><li><p>Conduct group education sessions and health promotion programs for patients and families.</p></li><li><p>Collaborate with multidisciplinary healthcare teams to ensure effective patient education and continuity of care</p></li><li><p>Develop, maintain, and evaluate patient education materials and programs while supporting quality improvement initiatives.</p></li><li><p>Prepare daily and monthly education reports and contribute to the development of patient education resources.</p></li></ul><p></p>
toto
مصر - الجيزة
<p><strong>Unleash Your Potential as a Medical Sales Specialist in Giza!</strong> Are you a driven individual with a passion for healthcare and a knack for building strong relationships? We are seeking an enthusiastic and ambitious<br><br> <strong>Medical Sales Specialist</strong> to join our dynamic team in Giza, Egypt. This is an incredible entry-level opportunity to kickstart your career in the thriving medical and healthcare industry, making a tangible impact on patient care and business growth.<br> </p><p><strong>Overview:</strong> As a Medical Sales Specialist, you will be at the forefront of our mission, connecting innovative medical solutions with healthcare professionals. You'll be instrumental in promoting our cutting-edge products, fostering lasting partnerships, and contributing directly to the health and well-being of the community. This hybrid role offers the best of both worlds, blending office collaboration with exciting field visits across Giza.<br> </p><ul><li><strong>Impact:</strong> Be a vital link between revolutionary medical advancements and the healthcare providers who need them. Your efforts will directly contribute to improving patient outcomes and expanding access to essential medical technologies.</li><li><strong>Responsibilities:</strong><ul><li>Develop and maintain strong, trust-based relationships with healthcare professionals, including doctors, pharmacists, and hospital staff.</li><li>Present and demonstrate medical products and solutions tailored to client needs.</li><li>Achieve and exceed sales targets through proactive outreach and strategic planning.</li><li>Conduct market research to identify new business opportunities and stay ahead of industry trends.</li><li>Collaborate effectively with internal teams to ensure seamless customer service and product delivery.</li><li>Maintain accurate records of sales activities and client interactions using CRM tools.<br> </li></ul></li><li><strong>Skills & Technologies:</strong> You will hone your expertise in <strong>Medical Sales</strong>, mastering the art of persuasive <strong>Communication</strong> and adept <strong>Negotiation</strong>. Proficiency in <strong>Computer Skills</strong> and CRM software will be essential for managing client data and sales pipelines. We value those with a strong foundation in <strong>Client Relationship Management</strong> and a commitment to continuous <strong>Product Knowledge</strong> development.</li><li><strong>Growth Opportunities:</strong> This is more than just a job; it's a career launchpad! As an <strong>Entry Level</strong> specialist, you'll receive comprehensive training and mentorship, providing a clear pathway for advancement within our organization. We are committed to your professional development, offering opportunities to expand your expertise and take on greater responsibilities.</li><li><strong>Team & Culture:</strong> Join a supportive and collaborative team that celebrates success and fosters continuous learning. We believe in empowering our employees and providing an environment where your contributions are valued and recognized. Our culture thrives on innovation, integrity, and a shared commitment to excellence in healthcare.</li></ul>
مصر - الجيزة
<p>* Delivering exceptional patient experience for VIP and executive patients.<br><br>* Leading cross-functional coordination between healthcare and hospitality teams.<br><br>* Managing VIP patient journeys, ensuring personalized care and service excellence.<br><br>* Resolving patient concerns and special requests efficiently.<br><br>* Monitoring service quality, patient satisfaction, and operational standards.<br><br>* Supporting continuous improvement initiatives through reporting and performance analysis.</p>
جهة العمل غير مُفصح عنها
مصر - الجيزة
<p><strong>Company Information</strong></p><p>We are a regional assistance company with an international footprint, supporting travelers and clients worldwide through a global network of partners and service providers. With offices across multiple regions, we provide 24/7 travel, medical, and concierge assistance services to customers during times of need.</p><p> </p><p>We are looking for an in-house <strong>doctor</strong> to join our medical team who will report to our Medical Director.</p><p> </p><p>Your job will be to review and assess medical cases, ensuring treatment plans are medically justified, and supporting operational teams in handling medical claims and patient cases. The ideal candidate will play a critical role in cost control, quality assurance, and medical decision-making within a fast-paced environment.</p><p> </p><h3><strong>Key Responsibilities:</strong></h3><ul><li><p>Assess medical reports for day-care and in-patient cases, ensuring treatment plans are medically justified and aligned with best practices.</p></li><li><p>Review the course of treatment and escalate questionable or unclear cases to the Medical Director for further validation.</p></li><li><p>Support coordinators and supervisors in evaluating medical cases and rejecting medically unjustified procedures or treatments.</p></li><li><p>Monitor case-related medical expenses against expected cost benchmarks and identify potential cases of medical fraud or overutilization.</p></li><li><p>Conduct medical discussions with healthcare providers regarding ongoing cases and document medical findings, including preparing medical reports when required.</p></li><li><p>Provide 24/7 medical support and guidance to coordinators regarding in-patient cases and claims.</p></li><li><p>Assist company management with medical-related inquiries from clients and participate in client meetings when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Medical Doctor (MBBS degree / MD degree)</p></li><li><p>Minimum 2 years’ experience in healthcare industry</p></li><li><p>Hospital experience is mandatory</p></li><li><p>Insurance industry experience is a plus</p></li><li><p>Fluency in English and Arabic</p></li><li><p>Excellent communication skills.</p></li><li><p>Full working knowledge of MS Office</p></li></ul><p></p>
El Alsson British & American International School
مصر - الجيزة
<p><strong>Main Purpose</strong></p><p>The MHS Office Administrator is responsible for the effective day-to-day administration of the American Middle and High School Office and for providing high-level administrative and operational support to the Head of MHS and the Senior Leadership Team.</p><p>The role acts as a key point of coordination between students, parents, teaching staff, SLT and relevant school departments, ensuring that administrative processes, student records, communication and daily office operations are handled efficiently, accurately and professionally.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. General Administration & Communication</strong></p><ul><li><p>Facilitate verbal and written communication, including messages, memos and emails, between SLT members and other staff.</p></li><li><p>Send relevant communications and announcements to MHS students.</p></li><li><p>Receive and respond to parent requests and enquiries, resolving routine matters and referring issues to the appropriate member of staff when required.</p></li><li><p>Coordinate meetings and appointments between parents, teachers, students and SLT members.</p></li><li><p>Welcome prospective parents, students and visitors and direct them to the appropriate staff member.</p></li><li><p>Prepare and send parent communications relating to student absence, detention and other relevant concerns.</p></li><li><p>Coordinate student-related queries concerning textbooks, lockers, absences, missing work and other administrative matters.</p></li><li><p>Manage MHS Lost & Found procedures and records.</p></li></ul><p><strong>2. Student Administration & Follow-Up</strong></p><ul><li><p>Coordinate and maintain records relating to academic and behavioral detentions and follow up on student attendance at assigned detentions.</p></li><li><p>Monitor and follow up on MHS discipline matters through the relevant school system.</p></li><li><p>Maintain and update student medical and sports documentation on the appropriate system and files.</p></li><li><p>Prepare and maintain records for student car slips, out-of-uniform cases, medical/nurse requests, lateness and early departure, and communicate relevant information to concerned departments.</p></li><li><p>Monitor student bus changes requested by parents and coordinate with Operations and Bus Controllers.</p></li><li><p>Manage student lockers across the Middle School.</p></li><li><p>Handle MAP results, including distribution to parents and transferring relevant scores to class-list records for the following academic year.</p></li><li><p>Send warning communications to students identified as being at risk of failing.</p></li><li><p>Follow up with students who have failed to register their attendance or have missed homeroom and ensure records are corrected as required.</p></li></ul><p><strong>3. Attendance Administration</strong></p><ul><li><p>Monitor MHS student attendance records and ensure teachers complete attendance accurately and on time.</p></li><li><p>Follow up with teachers regarding incomplete or inaccurate attendance records.</p></li><li><p>Maintain tracking records for recurring attendance-recording issues.</p></li><li><p>Follow up with students regarding missed registration or homeroom attendance and coordinate necessary corrections.</p></li></ul><p><strong>4. Systems Administration & Student Data</strong></p><ul><li><p>Work with the school's designated student information and learning management systems, including <strong>Toddle and Rediker</strong>.</p></li><li><p>Add new MHS students to the relevant systems.</p></li><li><p>Upload and maintain class lists once finalized by the Head of MHS.</p></li><li><p>Remove leavers from the relevant systems.</p></li><li><p>Add and update student timetables.</p></li><li><p>Amend course information throughout the academic year as required.</p></li><li><p>Support students with account access, including password changes and resolving account-related errors.</p></li><li><p>Support the Middle School reporting cycle by checking student data and updating grade information as required.</p></li></ul><p><strong>5. Maintenance & Operational Coordination</strong></p><ul><li><p>Receive maintenance requests from staff and the Housekeeping Supervisor.</p></li><li><p>Communicate maintenance requests to the Maintenance Department.</p></li><li><p>Maintain appropriate records and follow up on outstanding requests when necessary.</p></li><li><p>Coordinate student transportation changes with Operations and Bus Controllers in accordance with parent requests.</p></li></ul><p><strong>6. Registrar & Admissions Coordination</strong></p><ul><li><p>Liaise with the Registrar Office regarding documents required by MHS students.</p></li><li><p>Coordinate with the Registrar Office regarding new students and leavers and ensure relevant information is communicated and updated appropriately.</p></li></ul><p><strong>7. Emergency Procedures</strong></p><ul><li><p>During fire alarms or emergency evacuations, collect the required registers, proceed to the designated assembly area and ensure that all required registers are accounted for.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications & Competencies</strong></p><p>The successful candidate should demonstrate:</p><ul><li><p>Excellent organizational skills and strong attention to detail.</p></li><li><p>Strong interpersonal and relationship-building skills.</p></li><li><p>High levels of confidentiality, discretion, flexibility and reliability.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>A broad understanding of the school's structure, departments and administrative processes.</p></li><li><p>Ability to manage competing demands and conflicting priorities while maintaining accuracy and meeting deadlines.</p></li><li><p>Ability to use initiative, make appropriate decisions and work with authority when required.</p></li><li><p>Ability to work effectively as part of a team as well as independently.</p></li><li><p>Strong technological skills, including advanced Microsoft Office skills and familiarity with relevant school information systems.</p></li></ul><p><strong>Core Skills</strong></p><ul><li><p>Patience and professionalism</p></li><li><p>Empathy and understanding</p></li><li><p>Multitasking and prioritization</p></li><li><p>Conflict resolution</p></li><li><p>Communication</p></li><li><p>Problem-solving</p></li><li><p>Teamwork</p></li><li><p>Accuracy and attention to detail</p></li><li><p>Initiative and accountability</p></li></ul><p></p>
مصر - الجيزة
<ul><li><strong>The Role</strong></li><li>We are looking for a highly skilled and meticulous <strong>Dental Surgical Guides CAD Designer</strong> to join our growing team. In this role, you will be responsible for the digital design workflow to produce high-quality, 3D-printable dental surgical guides. The ideal candidate has a strong background in dental CAD, an eye for detail, and a passion for precision.</li></ul><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Design & Development:</strong> Design patient-specific 3D dental surgical guides, including tooth-supported, mucosa-supported, bone-supported, and complex stackable guides.</li><li><strong>Model Preparation:</strong> Prepare, refine, and optimize 3D models ensuring smooth, watertight surfaces and making necessary offset adjustments for manufacturability.</li><li><strong>File Generation:</strong> Generate high-quality, print-ready STL files suitable for fabrication, ensuring the final output meets all clinical and technical specifications.</li><li><strong>Remote 3D Printer Management:</strong> Oversee and manage the production of surgical guides on our 3D printers, including build tray setup, nesting, supporting, and job scheduling.</li><li><strong>Quality Assurance:</strong> Ensure all fabricated guides adhere to our stringent quality and production standards, performing checks for accuracy and fit.</li><li><strong>Workflow Management:</strong> Maintain up-to-date case statuses within our digital workflow system and prepare production reports as required.</li><li><strong>Collaboration:</strong> Work closely and effectively with clinical teams, lab technicians, and other departments to ensure seamless case progression and successful patient outcomes.</li></ul>
iVein Clinic
مصر - الجيزة
<p><strong>Reporting:</strong> Branches Manager</p><p></p><p><strong>Fixed Shift</strong>: 10:00 AM - 5:00 PM</p><p></p><p><strong>Responsibilities: </strong></p><ul><li><p>Greeting and attending to visitors at the front desk</p></li><li><p>Provide basic and accurate information in-person and via phone/email</p></li><li><p>Accurate patients’ data entry into our clinic management system</p></li><li><p>Time keeping and proper schedule management. Contact patients in case of delay</p></li><li><p>Schedule follow up appointments & next visit action</p></li><li><p>Professionally assist both staff and patients to ensure smooth work flow</p></li><li><p>Maintain office security by following safety procedures and controlling access via the reception desk</p></li><li><p>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</p></li><li><p>Order front office supplies and keep inventory of stock</p></li><li><p>Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing</p></li><li><p>Keep updated records of office sales & expenses</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Fresh graduates are welcomed </strong></p></li><li><p>Proven work experience, Front Office Representative or similar role</p></li><li><p>Proficiency in Microsoft Office</p></li><li><p>Hands-on experience with office equipment (e.g. fax machines and printers)</p></li><li><p>Professional attitude and appearance</p></li><li><p>Solid written and verbal communication skills</p></li><li><p>Ability to be resourceful and proactive when issues arise</p></li><li><p>Excellent organizational skills</p></li><li><p>Multitasking and time-management skills, with the ability to prioritize tasks</p></li><li><p>Customer service attitude</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Benefited salary</p></li><li><p>Social insurance</p></li><li><p>Medical Insurance</p></li></ul><p></p>
مصر - الجيزة
<p>3Sixty Dental is a leading digital dentistry company specializing in guided surgery, treatment planning, and digital workflows for implantology. Our mission is to empower dental professionals with precision, reliability, and cutting-edge digital solutions that enhance patient outcomes.<br> </p><p> </p><p><strong>Role Overview</strong></p><p>We are seeking a <strong>Senior Treatment Planner</strong> to join our growing Implant planning team. The ideal candidate is an experienced dental professional with a deep understanding of digital implant planning, surgical guide design, and restorative-driven workflows. You will lead by example—executing complex treatment plans, mentoring junior planners, and ensuring consistent clinical accuracy across all cases.<br> </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Perform high-quality <strong>implant treatment planning</strong> using CBCT scans, intraoral scans, and restorative data.<br> </li><li>Collaborate with dentists, surgeons, and lab teams to ensure <strong>clinically sound and prosthetically driven plans</strong>.<br> </li><li>Review and approve treatment plans created by junior planners.<br> </li><li>Communicate directly with clients to clarify case details and provide recommendations.<br> </li><li>Ensure <strong>workflow consistency and adherence</strong> to 3Sixty’s clinical standards.<br> </li><li>Participate in the training and onboarding of new team members.<br> </li><li>Coordinate with the <strong>Quality and Operations</strong> teams to maintain case accuracy and timely delivery.<br> </li><li>Assist in developing <strong>protocols and SOPs</strong> for new digital workflows.<br> </li><li>Stay updated on new technologies, implant systems, and digital planning software.<br> </li></ul><p><br> </p>