وظائف Mal.AI

<p>Mal is seeking a senior SOC Analyst to establish our foundational security monitoring, detection, and incident response capabilities. As the first dedicated security operations hire at Mal, you will play a crucial role in protecting the world's first Sharia-compliant digital bank. You will work closely with our CISO and engineering teams to design, implement, and operate best-in-class security controls, ensuring the safety and resilience of our rapidly scaling banking products. Mal is looking for a Senior SOC Analyst to stand up and lead our security monitoring, detection, and incident response function. This is the founding hire of our Detection &amp; Response team a high-ownership role where you will design our SIEM pipeline, build our detection content and runbooks, lead incident response, and shape a SOC function that will scale to 24/7 coverage. You will be our eyes on the platform and the person customers, regulators, and the business rely on to catch and stop security incidents before they cause harm.</p><p>Design and build our security monitoring pipeline end-to-end log collection, SIEM, detection content, alerting, and dashboards across production, cloud, identity, endpoint, and application sources</p><p>Develop and tune detection use cases aligned to Mal s threat model, product risks, and regulatory obligations; treat detections as code and manage them with the same rigor</p><p>Lead incident response end-to-end triage, investigation, containment, eradication, recovery, and post-incident review and define severity schemes, runbooks, and communication procedures</p><p>Run proactive threat hunts across cloud, identity, and application telemetry to uncover attacker activity and detection gaps</p><p>Monitor for fraud and abuse signals relevant to a digital bank (account takeover, credential stuffing, payment abuse) in partnership with product and risk teams</p><p>Stand up and manage the MSSP/MDR relationship that bridges 24/7 coverage, and progressively bring capabilities in-house as the team grows</p><p>Establish and track SOC metrics (MTTD, MTTR, alert volume, false-positive rate) and drive continuous improvement against them</p><p>Use AI and automation to scale triage, enrichment, and response building workflows and agents that reduce analyst toil and accelerate time to respond</p><p>Feed lessons learned back into product security, engineering, and platform teams so that every incident improves the overall security posture</p><p>Support audit, compliance, and regulatory readiness by producing monitoring and incident evidence aligned to PCI DSS, SOC 2, ISO 27001, and banking regulator expectations</p><p>Inventory existing log sources, telemetry, and tooling; produce a prioritized gap analysis against Mal s threat model and regulatory obligations</p><p>Stand up or mature the SIEM pipeline with a core set of high-signal detections across cloud, identity, and application sources</p><p>Define incident severity levels, response runbooks, on-call expectations, and internal/external communication procedures</p><p>Establish an MSSP/MDR engagement to bridge 24/7 coverage, with clear handoff, escalation, and quality criteria</p><p>Set baseline SOC metrics (MTTD, MTTR, alert volume, false-positive rate) and start reporting against them</p><p>Deliver a Detection &amp; Response roadmap and headcount plan aligned to the CISO s InfoSec program and the banking license timeline</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Significant hands-on experience in a SOC, detection and response, or incident response role</li><li>Strong experience with at least one modern SIEM platform (e.g., Splunk, Elastic, Sentinel, Chronicle, Panther) and with designing, tuning, and operating detections</li><li>Proven incident response experience leading investigations through triage, containment, and post-incident review</li><li>Solid experience monitoring and investigating security events in cloud environments (AWS, GWS), including identity, workloads, and infrastructure</li><li>Working knowledge of EDR tooling, endpoint investigation, and log analysis techniques</li><li>Strong grasp of attacker tradecraft and frameworks (e.g., MITRE ATT&amp;CK) and how to translate them into detections</li><li>Scripting or automation skills (Python, PowerShell, Bash) and comfort with detection-as-code and version-controlled workflows</li><li>Experience building or improving incident response runbooks, severity schemes, and on-call processes</li><li>Ability to operate with ownership and autonomy in ambiguous, fast-moving environments comfortable being the first SOC hire and building from scratch</li><li>Strong written and verbal communication skills, including the ability to brief leadership calmly and clearly during incidents</li><li>Previous experience in fintech, banking, or other regulated financial services environments</li><li>Familiarity with financial-sector frameworks and regulations (PCI DSS, SOC 2, ISO 27001, NIST CSF, CBUAE, FSRA and breach notification obligations (GDPR, PDPL)</li><li>Experience managing or transitioning away from MSSP/MDR relationships</li><li>Exposure to threat intelligence, purple teaming, or adversary emulation</li><li>Experience securing AI and LLM-powered products, including detections for AI-specific abuse patterns</li><li>Experience using AI tools and agents to automate SOC workflows (triage, enrichment, reporting)</li><li>Relevant certifications (GCIA, GCIH, GCFA, GCFR, GNFA, OSCP, or equivalent)</li><li>Knowledge of English or additional languages</li></ul>

<p>Mal is building the world s first Sharia-compliant neobank, serving Muslims worldwide with a modern, AI-powered and ethical banking experience. As a Payment Operations Associate, your work is essential to ensuring our payment flows are seamless, accurate, and fully aligned with our mission of trust and transparency. You will play a key role within our Operations team, focusing on the timely reconciliation of all payment transactions and supporting the integrity of our financial systems. In this associate-level role, you will monitor, investigate, and resolve issues across multiple payment rails and ledgers, working closely with both internal teams and external partners. Your diligence, attention to detail, and proactive approach will help Mal deliver exceptional, ethical financial services to our community, upholding the highest standards of accountability and compliance.</p><p>Own daily reconciliation of inbound, outbound, and internal payment flows across multiple ledgers and payment rails</p><p>Monitor payment transactions for breakages, exceptions, or mismatches, and flag issues promptly</p><p>Collaborate with Customer Support and technical teams to investigate and resolve discrepancies efficiently</p><p>Maintain accurate records of reconciliation activities and escalate unresolved issues as needed</p><p>Liaise with external payment partners to ensure timely settlement and resolution of payment queries</p><p>Support the implementation of operational controls and process improvements</p><p>Provide regular reporting on reconciliation status and key operational metrics</p><p>Achieve full ownership of daily reconciliation processes with minimal supervision</p><p>Identify and document at least three process improvement opportunities</p><p>Proactively resolve 100% of payment-related exceptions within agreed SLA</p><p>Deliver a weekly reconciliation status report to Operations leadership</p><p>Build strong working relationships with Customer Support and payment partners</p><p><strong>Desired Candidate Profile</strong></p><p>Experience or strong interest in payment operations, treasury, or back-office banking functions</p><p>Strong attention to detail with a methodical, process-driven approach</p><p>Excellent organizational and time management skills</p><p>Ability to work effectively with multiple internal and external stakeholders</p><p>Strong analytical and problem-solving abilities</p><p>Clear and professional written and verbal communication skills</p><p>Commitment to ethical standards and alignment with Mal s mission</p><p>Exposure to fintech, neobank, or digital banking environments</p><p>Familiarity with Sharia-compliant financial products or Islamic banking principles</p><p>Experience with payment gateways, settlement processes, or transaction monitoring tools</p><p>Working knowledge of reconciliation software or spreadsheet proficiency</p><p>Multilingual abilities, especially in Arabic or other languages spoken in the Muslim world</p>

<p>Mal is building the world's first AI-native Islamic digital platform reimagining banking, commerce, and beyond through intelligent systems, ethical design, and deeply human experiences. We don't bolt AI onto existing products. We build products where AI is the interface. We're looking for a Sr Product Designer to join our AI team and define how humans interact with intelligent systems. This is not a traditional design role. You'll shape the personality, tone, and behavior of our AI across chat, voice, and hybrid UI patterns ensuring every interaction feels intuitive, trustworthy, and distinctly human. If you've shipped real AI products and you're energized by the frontier of conversational UX, this role was written for you.</p><p>Design AI-first experiences across chat, voice, and hybrid UI patterns for banking, shopping, travel, and beyond</p><p>Define AI behavior: tone of voice, response structures, follow-up logic, and interaction decision trees</p><p>Translate complex, multi-step workflows into simple, guided AI interactions</p><p>Design multi-turn conversations including ambiguity handling, edge cases, and graceful recovery flows</p><p>Prototype rapidly using AI-native tools (Lovable, Cursor, v0, etc.) to validate real flows before build</p><p>Collaborate closely with engineering to align interaction design with LLM capabilities and constraints</p><p>Ensure AI integrates seamlessly with surrounding UI cards, actions, suggestions and not just raw chat output</p><p>Ship end-to-end AI chat UI for the Travel vertical covering flight search, selection, and booking flows</p><p>Ship hotel discovery and booking experience within the Travel vertical including multi-turn conversation states</p><p>Deliver the Shopping AI chat UI including product discovery, recommendations, and checkout interaction patterns</p><p>Ship the eSIM onboarding and activation flow as a complete, production-ready AI-guided experience</p><p>Ensure all three verticals (Travel, Shopping, eSIM) are consistent in AI tone, response structure, and UI patterns</p><p>Hand off all flows to engineering with documented interaction specs, edge cases, and empty/error states</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience designing and shipping AI products this is non-negotiable</li><li>Portfolio demonstrating real AI interaction design work (not just concepts or speculative projects)</li><li>Strong systems thinking: able to design flows, states, and edge cases not just individual screens</li><li>Deep intuition for conversational UX knowing when AI should ask, suggest, act, or stay silent</li><li>Comfortable using AI tools (ChatGPT, Claude, Cursor, etc.) as a core part of your daily design workflow</li><li>Working understanding of LLM behavior: context limits, hallucinations, and latency trade-offs</li><li>Ability to design within real-world technical constraints in partnership with engineering</li><li>Strong UX/UI fundamentals with the ability to deliver polished, production-ready designs</li><li>Experience designing agent-like or multi-step AI workflows</li><li>Background in fintech, neobanking, or other regulated, complex product domains</li><li>Motion and interaction design skills</li><li>Familiarity with Islamic finance principles or sensitivity to culturally nuanced product design</li><li>Experience in early-stage or 0-to-1 product environments</li></ul>