وظائف Future Group

<p>Job Description Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists. About the Opportunity As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery. Key Responsibilities: Talent Management &amp; Acquisition Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers. Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines. Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows. Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met. Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback. Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates. Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire. Skills: Essential Qualities for Success Technical Experience Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates. Experience working with technical job descriptions and assessing localisation engineering skills. Teamwork Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs. Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes. English Proficiency Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients. Time Management Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail. Prioritise tasks effectively and escalate risks to ensure SLAs are achieved. Customer Focus Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors). Gather and act on feedback to continuously improve the hiring and onboarding experience. Communication Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership. Provide clear, timely and constructive feedback to candidates and hiring teams. What We Offer Competitive salary and performance-related incentives. Comprehensive benefits package including health coverage and retirement options. Professional development opportunities and clear career progression paths. Collaborative, inclusive and supportive international work culture. Join Us and Make an Impact! If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>What We're Looking For</strong></p><ul><li>Bachelor s degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>2+ years experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Localization Talent Manager - Freelance <p>Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br> About the Opportunity <p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br> Key Responsibilities: Talent Management &amp; Acquisition <ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul> Skills: Essential Qualities for Success <p><strong>Technical Experience</strong></p><br> <ul><li>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</li><li>Experience working with technical job descriptions and assessing localisation engineering skills.</li></ul> <p><strong>Teamwork</strong></p><br> <ul><li>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</li><li>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li></ul> <p><strong>English Proficiency</strong></p><br> <ul><li>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li></ul> <p><strong>Time Management</strong></p><br> <ul><li>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</li><li>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li></ul> <p><strong>Customer Focus</strong></p><br> <ul><li>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</li><li>Gather and act on feedback to continuously improve the hiring and onboarding experience.</li></ul> <p><strong>Communication</strong></p><br> <ul><li>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</li><li>Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul> Qualifications: What We're Looking For <ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul> What We Offer <ul><li>Competitive salary and performance-related incentives.</li><li>Comprehensive benefits package including health coverage and retirement options.</li><li>Professional development opportunities and clear career progression paths.</li><li>Collaborative, inclusive and supportive international work culture.</li></ul> Join Us and Make an Impact! <p>If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Applied AI Engineer (AI-First / Vibe Coding) About the Role <p>We are looking for an <strong>Applied AI Engineer</strong> to design, build, and deploy intelligent AI solutions that solve real business challenges. In this role, you'll work with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), GraphRAG, AI agents, and knowledge graphs to create scalable, production-ready AI applications.</p><br> <p>This is an <strong>AI-first engineering role</strong>, where leveraging AI development tools such as ChatGPT, Cursor, GitHub Copilot, Claude, or Windsurf is an essential part of the development workflow.</p><br> Key Responsibilities <ul><li>Design, develop, and deploy AI-powered applications using LLMs.</li><li>Build and optimize RAG and GraphRAG pipelines.</li><li>Develop AI agents and multi-agent workflows for business automation.</li><li>Design and manage knowledge graphs using GraphDB technologies.</li><li>Integrate enterprise data sources with AI applications.</li><li>Engineer prompts, workflows, and agent orchestration for reliable AI systems.</li><li>Evaluate and optimize AI models for quality, latency, scalability, and cost.</li><li>Build production-ready APIs and AI services.</li><li>Collaborate with cross-functional teams to deliver AI-driven products.</li><li>Stay up to date with the latest AI models, frameworks, and best practices.</li></ul> Requirements <ul><li>Bachelor's degree in Computer Science, Software Engineering, AI, or a related field.</li><li>3+ years of experience developing AI-powered or data-intensive applications.</li><li>Strong proficiency in Python.</li><li>Hands-on experience with LLMs (OpenAI, Azure OpenAI, Anthropic, Gemini, or similar).</li><li>Experience implementing Retrieval-Augmented Generation (RAG).</li><li>Experience with Graph Databases such as Neo4j, Amazon Neptune, Memgraph, or GraphDB.</li><li>Familiarity with vector databases such as Pinecone, Qdrant, Weaviate, Milvus, or pgvector.</li><li>Experience integrating AI models through APIs and SDKs.</li><li>Solid understanding of REST APIs, Git, Docker, and cloud platforms (Azure, AWS, or GCP).</li><li>Strong analytical, debugging, and problem-solving skills.</li></ul> Preferred Qualifications <ul><li>Experience with GraphRAG architectures.</li><li>Knowledge of AI agent frameworks such as LangGraph, CrewAI, AutoGen, Semantic Kernel, or OpenAI Agents SDK.</li><li>Experience with Model Context Protocol (MCP).</li><li>Prompt engineering and AI evaluation frameworks.</li><li>Knowledge of semantic search and hybrid retrieval.</li><li>Experience with FastAPI, Django, or Flask.</li><li>Familiarity with Kubernetes, CI/CD pipelines, and microservices.</li><li>Experience building knowledge graphs and ontology design.</li></ul> What We Offer <ul><li>Opportunity to build cutting-edge AI products.</li><li>Collaborative and innovative engineering environment.</li><li>Exposure to the latest AI technologies and frameworks.</li><li>Professional growth and continuous learning opportunities.</li><li>Competitive salary and benefits package.</li></ul> Join Our Team <p>If you're passionate about building practical AI applications, enjoy working with the latest AI technologies, and thrive in an AI-first development environment, we'd love to hear from you!</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Assistant Call Center Manager - BPO/Interpretation <p>We are seeking an experienced and results-driven <strong>Assistant Call Center Manager</strong> to support the management of daily call center operations and ensure the achievement of operational targets, service quality, client satisfaction, and team performance.</p><br> <p>In this role, you will assist in overseeing a large-scale account, supporting Team Leaders, Supervisors, and agents to ensure smooth service delivery, adherence to KPIs and SLAs, and continuous improvement across the operation.</p><br> <p>The ideal candidate is a strong people leader, highly organized, client-focused, and experienced in managing voice operations within a call center environment. You will work closely with the Service Delivery Manager, Operations Manager, and support functions to ensure operational excellence and consistent performance.</p><br> Key Responsibilities 1. Operations Management <ul><li>Support the management of day-to-day call center operations for the assigned account.</li><li>Ensure operational activities are executed in line with business objectives, client requirements, and service standards.</li><li>Monitor daily performance, service levels, productivity, quality scores, attendance, and other operational KPIs.</li><li>Ensure proper workflow management across shifts, teams, and functions.</li><li>Identify operational gaps and support the implementation of corrective action plans.</li><li>Coordinate with Team Leaders and support teams to ensure smooth and efficient service delivery.</li><li>Ensure all operational issues are escalated and resolved in a timely and effective manner.</li></ul> 2. Team Leadership and People Management <ul><li>Support, guide, and manage Team Leaders, Supervisors, and frontline agents to achieve operational targets.</li><li>Conduct regular performance reviews, coaching sessions, and feedback meetings.</li><li>Support employee engagement initiatives and promote a positive work environment.</li><li>Monitor team performance and ensure proper action plans are in place for underperforming employees.</li><li>Encourage accountability, discipline, professionalism, and continuous improvement across the team.</li><li>Ensure equal support and development opportunities for team members.</li><li>Assist in managing staffing, scheduling, attendance, absenteeism, and adherence.</li></ul> 3. Performance and KPI Management <ul><li>Monitor and analyze operational KPIs, including service level, AHT, productivity, quality, CSAT, attendance, shrinkage, and adherence.</li><li>Ensure performance targets are consistently met or exceeded.</li><li>Prepare performance reports and present insights to management.</li><li>Identify trends, root causes, and areas of improvement.</li><li>Work with Team Leaders to develop and implement performance improvement plans.</li><li>Track action plans and ensure measurable progress against agreed objectives.</li><li>Support initiatives that improve efficiency, quality, and customer experience.</li></ul> 4. Client and Stakeholder Management <ul><li>Support the Service Delivery Manager in client communication, business reviews, and operational meetings.</li><li>Assist in preparing client reports, presentations, and performance updates.</li><li>Ensure client expectations are understood and translated into clear operational actions.</li><li>Support the handling of client escalations and service-related concerns.</li><li>Maintain professional and effective communication with internal and external stakeholders.</li><li>Collaborate with Workforce Management, Quality, Training, HR, Recruitment, IT, and other support teams to ensure operational stability.</li></ul> 5. Quality and Compliance <ul><li>Ensure teams follow agreed processes, procedures, quality standards, and client guidelines.</li><li>Support quality monitoring activities and ensure quality improvement plans are implemented.</li><li>Work closely with the Quality team to identify performance gaps and coaching opportunities.</li><li>Ensure compliance with company policies, contractual obligations, and operational standards.</li><li>Support internal audits and ensure corrective actions are completed on time.</li><li>Promote a quality-focused culture across the operation.</li></ul> 6. Reporting and Continuous Improvement <ul><li>Prepare and review daily, weekly, and monthly operational reports.</li><li>Analyze performance data and recommend improvement initiatives.</li><li>Support process optimization projects to improve service delivery and operational efficiency.</li><li>Participate in operational reviews and management meetings.</li><li>Ensure accurate documentation of performance, actions, escalations, and follow-ups.</li><li>Drive continuous improvement across service quality, productivity, employee engagement, and customer satisfaction.</li></ul> Required Qualifications <ul><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Minimum <strong>5–7 years of experience</strong> in a call center environment.</li><li>Minimum <strong>2–3 years of experience</strong> in a supervisory or assistant manager role.</li><li>Proven experience managing voice operations.</li><li>Strong experience in managing Team Leaders, Supervisors, and large operational teams.</li><li>Excellent command of English, both written and spoken.</li><li>Strong operational knowledge of call center processes and KPIs.</li><li>Ability to manage rotational shifts and 24/7 operations.</li><li>Strong understanding of service delivery, quality, performance management, and customer satisfaction.</li></ul> Preferred Qualifications <ul><li>Experience in interpretation management or interpreter services is preferred.</li><li>Knowledge of call center quality frameworks, preferably COPC.</li><li>Experience working with international clients or English-speaking markets.</li><li>Experience managing client-facing operations.</li><li>Proven track record of achieving operational targets and improving performance.</li><li>Experience in workforce planning, quality improvement, and process enhancement is a plus.</li></ul> Required Skills and Competencies Leadership and People Management <ul><li>Strong leadership and team management skills.</li><li>Ability to coach, motivate, and develop Team Leaders and agents.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to manage performance and drive accountability.</li><li>High level of ownership, discipline, and reliability.</li></ul> Operational and Analytical Skills <ul><li>Excellent understanding of call center operations and performance metrics.</li><li>Strong analytical skills with the ability to interpret data and identify trends.</li><li>Ability to manage KPIs, SLAs, productivity, quality, and customer experience.</li><li>Strong root cause analysis and action planning skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul> Communication and Stakeholder Management <ul><li>Excellent verbal and written communication skills.</li><li>Strong presentation and reporting skills.</li><li>Ability to communicate professionally with clients, management, and internal teams.</li><li>Strong collaboration skills across different departments and support functions.</li><li>Ability to handle escalations calmly and effectively.</li></ul> Client and Customer Orientation <ul><li>Strong client orientation and service mindset.</li><li>Ability to understand client requirements and operational expectations.</li><li>Focus on delivering an excellent customer experience.</li><li>Results-driven with a strong quality and performance focus.</li><li>Ability to support business objectives and service improvement initiatives.</li></ul> Personal Attributes <ul><li>Detail-oriented and reliable.</li><li>Flexible and able to work under pressure.</li><li>Strong time management and prioritization skills.</li><li>Positive attitude with a continuous improvement mindset.</li><li>Professional, proactive, and solution-oriented.</li></ul> Work Conditions <ul><li><strong>Working Hours:</strong> US shift</li><li><strong>Working Model:</strong> On-site</li><li><strong>Working Days:</strong> 5 working days per week, with 2 days off</li><li><strong>Operation Type:</strong> Voice account / 24/7 operations environment</li></ul> Why Join Us? <p>This is a great opportunity for an experienced call center professional to take the next step in their leadership career, support a large-scale operation, and contribute directly to service excellence, team performance, client satisfaction, and business growth.</p><br> <p>If you are a strong leader with a passion for operations, people management, and delivering exceptional customer service, we invite you to apply and become part of our dynamic team.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Localization Talent Manager - Translation &amp; Localization Industry <p>Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br> About the Opportunity <p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br> Key Responsibilities: Talent Management &amp; Acquisition <ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul> Skills: Essential Qualities for Success <p><strong>Technical Experience</strong></p><br> <ul><li>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</li><li>Experience working with technical job descriptions and assessing localisation engineering skills.</li></ul> <p><strong>Teamwork</strong></p><br> <ul><li>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</li><li>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li></ul> <p><strong>English Proficiency</strong></p><br> <ul><li>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li></ul> <p><strong>Time Management</strong></p><br> <ul><li>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</li><li>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li></ul> <p><strong>Customer Focus</strong></p><br> <ul><li>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</li><li>Gather and act on feedback to continuously improve the hiring and onboarding experience.</li></ul> <p><strong>Communication</strong></p><br> <ul><li>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</li><li>Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul> Qualifications: What We're Looking For <ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul> What We Offer <ul><li>Competitive salary and performance-related incentives.</li><li>Comprehensive benefits package including health coverage and retirement options.</li><li>Professional development opportunities and clear career progression paths.</li><li>Collaborative, inclusive and supportive international work culture.</li></ul> Join Us and Make an Impact! <p>If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Digital Account Manager (B2B) <p><strong>Position:</strong> Digital Account Manager<br> <strong>Experience Level:</strong> 5+ Years<br> <strong>Department:</strong> Client Services / Marketing<br> <strong>Reports to:</strong> Marketing Director<br> <strong>Location:</strong> Hybrid</p><br> <p><strong>Overview</strong></p><br> <p>We are looking for an experienced and client-focused <strong>Digital Account Manager</strong> to join our team. The ideal candidate will have a strong background in digital marketing agencies and extensive experience managing B2B clients. This role is responsible for building long-term client relationships, developing strategic digital marketing plans, overseeing project execution, and ensuring the successful delivery of digital marketing services.</p><br> <p>The Digital Account Manager will serve as the primary point of contact for clients, working closely with internal teams to deliver high-quality digital marketing solutions that achieve business objectives and maximize client satisfaction.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional client satisfaction.</li> <li>Understand clients' business objectives, challenges, and target audiences to develop tailored digital marketing strategies.</li> <li>Manage client accounts from onboarding through project delivery, ensuring campaigns are executed on time, within scope, and aligned with business goals.</li> <li>Coordinate with internal teams including SEO, PPC, Social Media, Content, Creative, Development, and Performance Marketing to ensure seamless campaign execution.</li> <li>Lead regular client meetings to discuss project progress, campaign performance, strategic recommendations, and upcoming initiatives.</li> <li>Monitor campaign performance against KPIs, analyze results, and provide actionable insights to improve performance and maximize ROI.</li> <li>Prepare and present detailed performance reports, highlighting key achievements, opportunities, and next steps.</li> <li>Manage project timelines, priorities, budgets, and client expectations while ensuring high-quality service delivery.</li> <li>Identify opportunities to grow client accounts through upselling, cross-selling, and introducing new digital marketing solutions.</li> <li>Resolve client concerns proactively and collaborate with internal teams to ensure timely issue resolution.</li> <li>Stay up to date with digital marketing trends, industry best practices, and emerging technologies to provide strategic recommendations.</li> <li>Support business development activities by participating in client pitches, proposals, and strategic presentations when required.</li> </ul> <p><strong>Qualifications</strong></p><br> <ul> <li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li> <li>5+ years of experience in Digital Account Management, Client Services, or Digital Marketing within a digital marketing agency.</li> <li>Proven experience managing B2B client accounts and delivering successful digital marketing projects.</li> <li>Strong understanding of digital marketing channels, including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Marketing Automation.</li> <li>Excellent client relationship management, communication, negotiation, and presentation skills.</li> <li>Strong project management and organizational skills with the ability to manage multiple accounts simultaneously.</li> <li>Analytical mindset with experience interpreting campaign performance data and providing strategic recommendations.</li> <li>Experience using project management tools, CRMs, and digital marketing platforms such as Google Analytics, HubSpot, SEMrush, ClickUp, Asana, Monday.com, or similar.</li> <li>Ability to collaborate effectively with cross-functional teams in a fast-paced agency environment.</li> </ul> <p><strong>Preferred Qualifications</strong></p><br> <ul> <li>Previous experience as a Digital Account Manager or Senior Account Executive within a digital marketing agency.</li> <li>Experience managing enterprise or multinational B2B clients.</li> <li>Certifications in Google Analytics, Google Ads, HubSpot, Meta Blueprint, or other relevant digital marketing certifications.</li> <li>Knowledge of CRM platforms, marketing automation tools, and client success best practices.</li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Business Development Executive - B2B - US Market <p><strong>Job Summary:</strong></p><br> <strong>Join our Team as a Business Development Executive - B2B (US market)</strong> <strong>Scope of Work:</strong> <p>Lead sales growth by identifying, pursuing, and converting opportunities with both direct and indirect clients. Support account expansion through strategic outreach and cross-functional collaboration.</p><br> <strong>Key Responsibilities:</strong> <ul><li>Manage the full outbound sales cycle, from prospecting to closing.</li><li>Conduct targeted outreach via email, and phone.</li><li>Qualify leads and hold discovery meetings to understand client needs and pain points.</li><li>Collaborate with project managers to ensure accurate project scoping and seamless handover.</li><li>Re-engage former clients and upsell based on prior interactions.</li><li>Maintain accurate records in CRM and update all sales activities consistently.</li><li>Meet or exceed individual KPIs and contribute to overall revenue goals.</li></ul> <strong>Qualifications &amp; Requirements</strong> <ul><li>Bachelor's degree in Business, Finance, Marketing or a related field (preferred).</li><li>Demonstrated experience in <strong>B2B sales</strong>, preferably within the localization, translation, or other service-based industries.</li><li>Strong understanding of <strong>outbound prospecting, lead qualification, and account-based selling strategies</strong>.</li><li>Ability and willingness to work <strong>US time zone hours (4:00 PM – 1:00 AM Egypt time)</strong>.</li><li>Proven track record of successfully managing the <strong>full sales cycle</strong>, from lead generation and pipeline development to negotiation and deal closure.</li><li>Hands-on experience with <strong>CRM systems, sales automation platforms, and lead generation tools</strong>.</li><li>Strong presentation and communication skills, with the ability to confidently engage senior decision-makers and tailor messaging to different stakeholders.</li></ul> <strong>Work Conditions:</strong> Giza, EgyptFull-time|&nbsp;Hybrid US shift: 3 PM - 12 AM/ 4 PM - 1 AM If you are commercially focused, relationship-driven, and passionate about expanding innovative payment solutions in the US market, we encourage you to apply and join a dynamic team shaping the future of digital finance. <br> <br> </div>

Kalam, a Future group company, is a global virtual BPO leader specializing in interpretation, translation, and customer experience solutions. Serving over 300 businesses worldwide, the company helps clients , expand globally, and foster growth. Kalam is dedicated to delivering client satisfaction, loyalty, and authentic human experiences to drive business success and revenue growth. Their services empower organizations to thrive across borders with cost-effective and high-quality solutions.<br>Role Description This is a full-time remote role for a Ukrainian -English Medical Interpreter specializing in Over-the-Phone (OBI) and Video Remote Interpreting (VRI). In this position, you will provide real-time interpretation between Turkish and English for medical contexts, ensuring clear and accurate communication.<br>Qualifications Excellent communication skills in both Ukrainian and English Ability to work independently in a remote, technology-driven environment

???? We're Hiring: Customer Success Representative | BPO<br>???? This is an incredible opportunity for customer-focused professionals who are passionate about delivering exceptional service and building a successful career with a global BPO leader.<br>???? Transportation Provided | ???? Location: New Cairo | B2+/C1 English level is a must<br><br>Key Responsibilities:✅ Handle customer inquiries via calls, chat, or email✅ Resolve customer issues efficiently while ensuring customer satisfaction✅ Maintain a professional and friendly tone at all times✅ Accurately document customer interactions using CRM systems✅ Contribute to improving the overall customer experience<br>Requirements:✔ Bachelor's degree holders (Fresh Graduates are welcome to apply!)✔ Minimum 6 months of experience in Customer Service or Telesales✔ B2+/C1 English proficiency or higher is a must✔ Strong communication and problem-solving skills<br>What We Offer:???? Competitive salary (Starting from 23,000 EGP) + Quarterly Bonuses???? Transportation provided???? Medical & Social Insurance???? Career growth opportunities???? Training and development programs<br>???? Working days: 5 working days / 2 days off⏲️ No overnight shifts ????‍???? Work model: On-site <br>Ready to kickstart your career in Customer Service? Apply now by sharing your CV with us!<br>Subject: "Customer Care Specialist"???? mohamed.saqr@jadeer.ai???? +20 10 93717094: Whats App

<p>We're hiring for a Country Manager to lead the business in Egypt. The successful candidate will be responsible for establishing and growing the company's presence in the market, building strategic partnerships, developing the local team, and ensuring the achievement of commercial and operational objectives. Key Responsibilities Develop and execute the company's market-entry and growth strategy for Egypt. Take full responsibility for the country's commercial performance, revenue growth, profitability, and operational results. Identify new business opportunities, strategic partnerships, and potential B2B clients. Build and maintain strong relationships with corporate clients, partners, suppliers, government entities, and other key stakeholders. Lead business development activities, including prospecting, negotiations, contract management, and partnership development. Conduct market research and monitor industry trends, customer needs, competitor activities, and regulatory developments. Develop annual business plans, budgets, sales forecasts, and performance targets. Recruit, develop, and manage the local team while creating a high-performance and collaborative culture. Oversee day-to-day operations and ensure alignment with the company's regional standards, policies, and brand values. Collaborate closely with the UAE regional leadership team and provide regular updates on performance, opportunities, challenges, and market developments. Ensure compliance with Egyptian laws, regulations, licensing requirements, and company policies. Represent the company at industry events, networking activities, conferences, and business meetings.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications and Experience</b><p>Bachelor's degree in Business Administration, Management, Marketing, Finance, or a related field. An MBA is an advantage.</p><p>10 15 years of progressive experience in general management, commercial leadership, business development, sales, or operations.</p><p>Proven experience in launching, scaling, or managing a business, business unit, or country operation.</p><p>Strong B2B commercial experience is highly preferred.</p><p>Experience within the fitness, wellness, health, sports, hospitality, lifestyle, or related industries is an advantage but not mandatory.</p><p>Strong knowledge of the Egyptian market and established local business networks.</p><p>Demonstrated experience in developing strategic partnerships and managing senior-level client relationships.</p><p>Strong financial and commercial acumen, including budgeting, forecasting, and profit-and-loss management.</p><p>Proven leadership experience with the ability to recruit, motivate, and develop high-performing teams.</p><p>Excellent negotiation, communication, presentation, and stakeholder-management skills.</p><p>Entrepreneurial mindset with the ability to operate effectively in a fast-paced, expanding business.</p><p>Fluency in Arabic and English is required.</p><b>Key Competencies</b><ul><li>Strategic and commercial thinking</li><li>Business development and B2B sales</li><li>Market-entry and expansion experience</li><li>Leadership and team development</li><li>Financial and operational management</li><li>Relationship building and negotiation</li><li>Results orientation and accountability</li><li>Adaptability and problem-solving</li></ul>

Future Group is hiring for one of its clients, a leading UAE-based company in the fitness and wellness equipment industry expanding into the Egyptian market, an After-Sales Technician Consultant to lead a team of technicians responsible for installing, maintaining, and repairing gym equipment.<br>Role Overview The After-Sales Technician Consultant will supervise a team of technicians handling gym equipment (treadmills and related machines) across both workshop and field operations. The role combines hands-on technical work with team leadership, scheduling service calls, ensuring quality repairs, mentoring technicians, and serving as the escalation point for complex issues.<br>Responsibilities:Supervise and coordinate daily activities of technicians across workshop and field assignments Schedule and prioritize service calls, installations, and preventive maintenance visits Perform hands-on diagnostics and repairs on gym equipment when needed (treadmills, ellipticals, strength machines, etc.) Ensure SLA compliance and monitor first-time-fix rates and response times Train, mentor, and evaluate technician performance; support onboarding of new team members Act as escalation point for complex technical issues or client complaints Maintain accurate service records, parts usage, and job reports Coordinate with the After-Sales Manager on spare parts inventory, tooling needs, and recurring issues Ensure technicians follow safety protocols and manufacturer service standards Liaise with clients (gyms, health clubs, hotels) to ensure satisfaction post-service<br>Requirements:1+ year of experience as a Consultant/Supervisor in gym/fitness equipment technical service Solid hands-on technical background in gym equipment repair and maintenance (electrical, mechanical, or electromechanical systems) Valid driving license (field visits required) Ability to manage scheduling and prioritize competing service demands Strong communication skills for client-facing situations<br><br>Qualifications Technical diploma/certification in electromechanical, electrical, or HVAC-related fields (preferred) Experience with specific major gym equipment brands preferred Experience with CMMS/service ticketing software preferred Bilingual (Arabic/English) preferred, especially useful for premium client accounts<br>What We Offer:Competitive salary based on experience Health insurance Career growth within a leading fitness & wellness equipment company<br>If you're a hands-on technical consultant ready to be in a top-performing service team, we'd love to hear from you. Apply now!mohamed.saqr@jadeer.ai

Company Description<br>Kalam, a Future Group company, is a leading virtual BPO provider offering cost-efficient interpretation, translation, and customer experience solutions to over 300 global companies. We specialize in connecting businesses across borders, fostering growth, and enabling market expansion. At Kalam, our mission is to enhance customer loyalty, satisfaction, and human-centered experiences to drive business success. Our innovative solutions support clients in reducing costs while unlocking new opportunities worldwide.<br>Position: Remote Role<br>Experience: Not required<br>Location: Work from home<br>Job description:<br>Provide high-quality communication and support in both Italian and English Attend remote training sessions and team meetings as required Maintain professional appearance and workspace during video interactions Ensure consistent internet connectivity and technology readiness Follow company guidelines, workflows, and quality standards Handle assigned tasks efficiently while meeting performance targets Collaborate with team members and supervisors to ensure smooth operations Demonstrate adaptability and readiness to learn new tools and processes<br>Requirements:<br>Fluency in Italian and English Laptop: Core i5 10th generation and above (or its equivalent in AMD or Mac) USB headset (small preferred) Webcam 720 or 1080Ethernet connection10mbps download speed and 5mbps upload speed Training is provided

Company Description<br> <br>Future Group Language Solutions is a global leader in innovative digital experience solutions, combining human expertise with advanced AI technology. With more than 30 years of experience, our services help individuals and organizations communicate across cultures and expand their global reach. Guided by Shariah-compliant values, we offer comprehensive solutions in technology, language, and multicultural marketing. Committed to empowering businesses, especially in emerging markets, we focus on delivering sustainable growth and meaningful connections.<br> Role Description<br> <br>This is a full-time on-site role for a Call Center Team Lead, based in Cairo, Egypt. The Call Center Team Lead will oversee daily operations, manage a team of customer service representatives, and ensure that the highest level of customer satisfaction is achieved. Responsibilities include monitoring team performance, conducting training sessions, implementing strategies to improve efficiency, resolving escalated customer issues, and providing regular performance updates to management. Collaboration, communication, and team motivation will be key aspects of this role.<br> Qualifications<br> <br>Strong Interpersonal and Communication skills for effective team leadership and customer interaction Proficiency in Analytical Skills to assess team performance, monitor metrics, and develop actionable solutions+1 year of experience in Customer Service and ensuring high levels of Customer Satisfaction as a Team Leader. Proven ability to work collaboratively in a fast-paced, on-site environment Prior experience in leadership or supervisory roles in a call center environment is preferred Fluency in English and Arabic is an advantage Bachelor's degree in Business Administration, Management, or a related field is desirable

Company Description Future Group Language Solutions is a global leader in innovative digital experience solutions, combining human expertise with advanced AI technology. With more than 30 years of experience, our services help individuals and organizations communicate across cultures and expand their global reach. Guided by Shariah-compliant values, we offer comprehensive solutions in technology, language, and multicultural marketing. Committed to empowering businesses, especially in emerging markets, we focus on delivering sustainable growth and meaningful connections.<br>Role Description This is a full-time on-site role for a Call Center Team Lead, based in Cairo, Egypt. The Call Center Team Lead will oversee daily operations, manage a team of customer service representatives, and ensure that the highest level of customer satisfaction is achieved. Responsibilities include monitoring team performance, conducting training sessions, implementing strategies to improve efficiency, resolving escalated customer issues, and providing regular performance updates to management. Collaboration, communication, and team motivation will be key aspects of this role.<br>Qualifications Strong Interpersonal and Communication skills for effective team leadership and customer interaction Proficiency in Analytical Skills to assess team performance, monitor metrics, and develop actionable solutions+1 year of experience in customer service and ensuring high levels of customer satisfaction as a Team Leader. Proven ability to work collaboratively in a fast-paced, on-site environment Prior experience in leadership or supervisory roles in a call center environment is preferred Fluency in English and Arabic is an advantage A bachelor's degree in Business Administration, Management, or a related field is desirable<br>Work Conditions: Onsite working module US time zone

Company Description Future Group Language Solutions is a global provider of digital experience and language services that combines human expertise with advanced AI technologies. With over 30 years of experience, the company helps individuals and organizations communicate effectively across cultures and expand internationally. Future Group delivers comprehensive solutions across technology, language, and multicultural marketing, guided by Shariah-compliant ethical standards. Its focus on AI innovation, cultural intelligence, and scalable solutions is designed to support sustainable growth, particularly in emerging markets. Team members join a mission-driven organization committed to meaningful global connections and responsible business practices.<br>Role Description This is a full-time remote role for an OPI/VRI Medical Interpreter (English/German). The interpreter will provide real-time over-the-phone and video remote interpretation between English and German for medical settings, ensuring accurate and clear communication between healthcare professionals and patients. Daily responsibilities include interpreting medical information, explaining procedures and instructions, and conveying questions and concerns while maintaining confidentiality and neutrality. The role requires careful use of medical terminology, adherence to professional codes of ethics, and sensitivity to cultural and contextual nuances. The interpreter will also document sessions as required, follow client and organizational protocols, and collaborate with internal teams to support quality and continuous improvement.<br>Qualifications<br> Candidates should possess strong skills in Medical Interpretation and Interpreting, with proven experience in clinical or healthcare environments. Candidates should possess solid knowledge of Medical Terminology in both English and German to ensure precise and safe communication. Candidates should possess advanced abilities in Simultaneous Interpretation and consecutive interpreting techniques for live OPI/VRI sessions. Candidates should possess competency in Translation of short medical documents or patient information when needed. Native or near-native proficiency in German and excellent command of English, both spoken and written. Familiarity with medical ethics, patient confidentiality standards, and applicable privacy regulations. Strong listening skills, concentration, and emotional resilience when supporting patients in sensitive situations. Reliable high-speed internet connection, suitable remote work setup, and comfort using video and telehealth platforms. Certification or formal training in medical interpreting is preferred; previous professional interpreting experience is highly beneficial. Ability to work scheduled full-time hours with punctuality, professionalism, and a customer-focused mindset.

Company Description Future Group Language Solutions is a global provider of digital experience and language services powered by human expertise and advanced AI technologies. With over 30 years of experience, the company helps clients communicate across cultures and expand into international markets. Future Group delivers end-to-end solutions across technology, language, and multicultural marketing, with a strong focus on sustainable growth. Guided by Shariah-compliant ethics, the organization emphasizes AI innovation, cultural intelligence, and scalable solutions that support businesses in both established and emerging markets.<br>Role Description This full-time remote role is for an OPI/VRI Medical Interpreter (English–German) who will provide real-time interpreting services over the phone and via video for healthcare settings. The interpreter will accurately convey medical information between English-speaking healthcare professionals and German-speaking patients, ensuring clarity, confidentiality, and cultural sensitivity. Daily responsibilities include performing consecutive and simultaneous interpretation, using appropriate medical terminology, and maintaining impartiality. The role also involves preparing for assignments by reviewing relevant terminology, adhering to professional standards and codes of ethics, and documenting work in line with client and regulatory requirements. Collaboration with coordinators and other language professionals to improve service quality and support operational efficiency is expected.<br>Qualifications<br> Strong skills in Medical Interpretation, with proficiency in Medical Terminology relevant to English–German healthcare contexts. Demonstrated expertise in Interpreting and Simultaneous Interpretation in clinical, hospital, or telehealth environments. Ability to perform accurate Translation of short medical documents, forms, and patient information when required. Native or near-native fluency in German and excellent command of English, with clear, professional verbal communication. Prior experience as a medical or community interpreter, preferably in OPI (over-the-phone interpreting) and VRI (video remote interpreting). Knowledge of medical confidentiality standards, patient privacy regulations, and professional interpreter ethics. Strong active listening skills, attention to detail, and ability to remain calm and impartial in high-pressure situations. Reliable internet connection, appropriate remote work setup, and comfort with using digital interpreting platforms and related tools. Relevant certifications in medical or healthcare interpreting, or formal interpreter training, are highly beneficial. Ability to work flexible hours to support different time zones and client needs.

???? We're Hiring: Customer Success Representative | BPO<br>???? This is an incredible opportunity for customer-focused professionals who are passionate about delivering exceptional service and building a successful career with a global BPO leader.<br>???? Transportation Provided | ???? Location: New Cairo | B2+/C1 English level is a must<br><br>Key Responsibilities:✅ Handle customer inquiries via calls, chat, or email✅ Resolve customer issues efficiently while ensuring customer satisfaction✅ Maintain a professional and friendly tone at all times✅ Accurately document customer interactions using CRM systems✅ Contribute to improving the overall customer experience<br>Requirements:✔ Bachelor's degree holders (Fresh Graduates are welcome to apply!)✔ Minimum 6 months of experience in Customer Service or Telesales✔ B2+/C1 English proficiency or higher is a must✔ Strong communication and problem-solving skills<br>What We Offer:???? Competitive salary (Starting from 23,000 EGP) + Quarterly Bonuses???? Transportation provided???? Medical & Social Insurance???? Career growth opportunities???? Training and development programs<br>???? Working days: 5 working days / 2 days off⏲️ No overnight shifts ????‍???? Work model: On-site <br>Ready to kickstart your career in Customer Service? Apply now by sharing your CV with us!<br>Subject: "Customer Care Specialist"???? mohamed.saqr@jadeer.ai???? +20 10 93717094: Whats App

Company Description Future Group Language Solutions is part of Future Group, a global leader in digital experience solutions powered by human expertise and advanced AI. With over 30 years of experience, the company helps individuals and organizations communicate across cultures and scale internationally. Future Group delivers integrated solutions across technology, language services, and multicultural marketing, guided by Shariah-compliant ethical standards. Its mission is to empower businesses, particularly in emerging markets, to grow sustainably and build meaningful global connections. The organization combines AI innovation, cultural intelligence, and scalable solutions to support clients worldwide.<br>Role Description This full-time remote role is for an OPI/VRI Medical Interpreter (English–German) who will provide real-time interpreting services over the phone (OPI) and via video (VRI) for healthcare settings. The interpreter will accurately convey medical information between English- and German-speaking patients and healthcare professionals while maintaining confidentiality and adhering to professional codes of conduct. Daily tasks include active listening, rendering messages faithfully in both languages, clarifying terminology when needed, and managing communication flow to ensure understanding. The role also involves preparing for assignments by reviewing relevant medical terminology, using approved technology platforms, and documenting sessions in accordance with client and company guidelines. The interpreter will collaborate with internal teams and clients to support service quality and continuous improvement.<br>Qualifications<br> Strong skills in Medical Interpretation, Interpreting, and Simultaneous Interpretation for English–German communication. Proficiency in Medical Terminology relevant to a range of clinical and hospital settings. Ability to perform accurate Translation of medical documents and patient information when required. Native or near-native fluency in both English and German, with clear, professional communication. Previous experience in medical or healthcare interpreting, ideally in OPI and/or VRI environments. Familiarity with interpreter ethics, confidentiality standards (e.g., patient privacy regulations), and impartiality in healthcare contexts. Comfort with remote work technologies, including secure video platforms, headsets, and stable internet connections. Relevant education or certification in interpreting, translation, or language studies; medical interpreting certification is an advantage. Ability to remain calm in urgent medical situations, manage time effectively, and handle consecutive assignments. Willingness to participate in ongoing training, quality assurance processes, and continuous professional development.

Company Description Future Group Language Solutions is part of Future Group, a global leader in digital experience solutions powered by human expertise and advanced AI. With over 30 years of experience, the company helps organizations communicate across cultures and expand internationally. Future Group delivers comprehensive services in technology, language, and multicultural marketing, guided by Shariah-compliant ethical standards. The organization focuses on AI innovation, cultural intelligence, and scalable solutions to support sustainable growth. Applicants join a mission-driven team that enables businesses, especially in emerging markets, to connect meaningfully with diverse audiences. Role Description The OPI/VRI Medical Interpreter English–Italian is responsible for facilitating accurate and confidential communication between English-speaking and Italian-speaking patients and healthcare professionals via over-the-phone and video remote interpreting platforms. In this full-time remote role, the interpreter will provide real-time medical interpretation, ensuring clarity of medical information, consent, diagnoses, and treatment instructions. Daily tasks include performing consecutive and simultaneous interpreting, accurately conveying tone and intent, and adhering to medical and ethical standards. The interpreter will manage sessions efficiently, maintain detailed attention to medical terminology, follow organizational procedures, and uphold strict confidentiality and professionalism in all interactions. Collaboration with scheduling teams and adherence to quality assurance guidelines are integral to the role. Qualifications Strong medical interpretation skills, including Medical Interpretation and Medical Terminology, with the ability to work accurately in clinical and hospital settings. Proficiency in Interpreting and Simultaneous Interpretation, ensuring clear, neutral, and culturally appropriate communication between English and Italian speakers. Experience with Translation tasks related to medical and healthcare content, maintaining consistency and accuracy of terminology. Native or near-native fluency in both English and Italian, with excellent listening, speaking, and comprehension skills. Knowledge of medical ethics, confidentiality standards (e.g., HIPAA or equivalent), and professional interpreter codes of conduct. Comfort with remote work, including reliable internet connection, familiarity with OPI/VRI platforms, and basic technical troubleshooting skills. Previous experience in medical or healthcare interpreting, preferably in remote environments; relevant certifications or training in medical interpreting are a strong plus. Ability to remain calm under pressure, manage sensitive conversations, and maintain impartiality and professionalism at all times.

We’re Hiring: Training Specialist – Food & Beverage???? Location: Cairo, Egypt???? Industry: Food & Beverage / Restaurant Chain We are hiring on behalf of a leading restaurant chain in Egypt, looking for a proactive and experienced Training Specialist to support employee development and operational excellence across restaurant and corporate functions.<br>???? Role Overview The Training Specialist will be responsible for identifying training needs, designing and delivering training programs, and ensuring employees have the skills and knowledge required to perform effectively and contribute to the company's growth.<br>???? Key Responsibilities Assess training and development needs across restaurant operations and head office departments Design, develop, and deliver training programs for operational and corporate employees Conduct onboarding and orientation programs for new hires Develop training materials, manuals, presentations, and e-learning content Facilitate training sessions for roles including:Branch Managers Supervisors Chefs & Kitchen Staff Service Crew Corporate Employees Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics Maintain training records and ensure compliance with company standards Collaborate with department managers to identify skill gaps and recommend development plans Support leadership development and succession planning initiatives Track training KPIs and prepare regular training reports<br>✅ Requirements Bachelor’s degree in Human Resources, Business Administration, Education, Hospitality Management, or a related field2–5 years of experience in Training, Learning & Development, or Talent Development Experience in F&B, hospitality, retail, or multi-branch operations is highly preferred Strong presentation, facilitation, and communication skills Experience in developing training materials and learning programs Knowledge of training evaluation methods and adult learning principles Strong organizational skills and ability to manage multiple training initiatives simultaneously Proficiency in Microsoft Office and Learning Management Systems (LMS) is a plus<br>⭐ What We Offer Competitive salary package Career development opportunities within a growing organization Dynamic and collaborative work environment Exposure to large-scale training and development operations Opportunity to contribute to employee growth and organizational success