British Council وظائف - Egypt

وظائف British Council

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من ٠ إلى ٠ سنة Naukri Gulf

Education Project Manager

On-site - مصر - القاهرة ١٦ يوليو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Implementation of projects with a low level of complexity funded by British Council or by another client or funding mechanism. Leads the successful delivery of a range of projects from start to finish including managing the contract or project plan, managing client or internal stakeholders, successfully achieving reporting and meeting compliance standards. Or works within a larger programme or multi country programme on a particular component. Main accountabilities but not limited to the following: Relationship & Stakeholder management * Has relationships with delivery partners and stakeholders within country and is able to procure services and contract delivery partners * Holds suppliers to account for delivering against contract. * Build strong internal relationships and networks Commercial and Financial Management * Ensure sound financial planning, working closely with finance teams to ensure British Council and client financial year plans are up to date. * Ensure accurate and timely monthly (re)forecasting is in place, by running regular reports in the SAP system on actuals, monitoring outstanding purchase orders, reviewing commitments, analysing and commenting on reasons for variances to plan and recommending corrective actions. * Monitoring monthly finances, including correct expenditure, ensuring the P2P process is being followed and correcting any mis-postings or journals needed. Project Management * Contributes to development of, owns and delivers on Project Management Plan * Identifies risks in a project or programme and puts together mitigation strategies with SRO * Checks on and reports on compliance * Manages procurement on a project/programme * Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet funding needs Business Development * Supports the identification and development of professional networks, relationships and partnerships to increase the British Council s impact and reputation. * Ensures high quality and accurate pipeline data for country/pillar. * Conducts specific pipeline and partner/competitor analysis to contribute to business development planning and prioritisation. Equality, Diversity and Inclusion (EDI) * To actively Contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people s well-being and mental health. * Understand the British Council s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism.</div></section><section>Desired Candidate Profile<ul><li>C1 English</li><li>Arabic Fluency</li><li>Experience of managing projects from start to finish and familiarity with project life cycles.</li><li>Understanding of procurement, evaluation and reporting requirements of projects.</li><li>Proven experience of managing project finances.</li><li>3-years experience in managing education projects</li><li>Experience of managing stakeholders</li><li>Experience of working in project or programme management.</li><li>Experience of using technology in project delivery.</li><li>Good understanding and experience of supporting monitoring and evaluation</li><li>Desirable: Project management qualification</li><li>Managing education projects in International Organizations</li><li>Foundation level Project Management certificate or relevant work experience</li></ul></section>

متعاقد من ٠ إلى ٠ سنة لينكدإن

Customer Service and Sales Officer

On-site - مصر - الجيزة ١٢ مايو ٢٠٢٦

<h2>About the British Council</h2>For over 90 years, the British Council has supported peace and prosperity by building connections, understanding, and trust between people in the UK and countries worldwide through education, arts, culture, language, and creativity.The organization works with people in more than 200 countries and territories and operates in over 100 countries worldwide. <h2>Role Overview</h2>We are looking for a Customer Service & Sales Officer to join a highly skilled, supportive, and people-focused team at the Teaching Centre.This role is ideal for someone who enjoys helping people achieve their goals, delivering excellent customer experiences, and contributing to a collaborative, high-performing environment. <h2>Why Join Us?</h2><h3>Professional Growth & Development</h3><ul><li>Learn from experts in customer engagement, sales, and education</li><li>Continuous learning and career advancement opportunities</li></ul><h3>Supportive Work Culture</h3><ul><li>Inclusive and people-focused environment</li><li>Your ideas and contributions are valued</li></ul><h3>High-Performing Team</h3><ul><li>Work with an experienced and collaborative team</li><li>Contribute to meaningful results for thousands of learners</li></ul> <h2>Role Purpose</h2>You will ensure that every student — new or returning — receives professional, informed, and supportive assistance throughout their learning journey.Your work will help increase enrolments, support Teaching Centre targets, and maintain the British Council’s reputation for quality and trust. <h2>Main Responsibilities</h2><ul><li>Engage with students and parents face-to-face and through different communication channels</li><li>Respond to enquiries and guide students through the registration process</li><li>Deliver a welcoming and professional customer experience</li><li>Conduct consultations and manage student leads</li><li>Follow up on enquiries and support monthly sales targets</li><li>Participate in marketing and student engagement activities</li><li>Handle administrative and operational tasks</li><li>Perform accurate data entry and payment processing</li><li>Coordinate surveys and support day-to-day Teaching Centre operations</li></ul> <h2>Qualifications & Experience</h2><h3>Essential Requirements</h3><ul><li>Proven experience in customer service</li><li>Self-motivated with a results-driven mindset</li><li>Excellent English communication skills (written and spoken)</li><li>University degree</li></ul><h3>Preferred Qualifications</h3><ul><li>Customer Service Professional Qualification</li><li>Sales-related training or certification</li><li>Experience using CRM software</li></ul> <h2>Working Conditions</h2><ul><li>7.5 working hours per day</li><li>Rotational shifts between 10:00 AM and 7:00 PM</li><li>2 days off per week</li></ul> <h2>Important Information</h2><ul><li>Number of vacancies: 1</li><li>Deadline for applications: 8 March 2026</li><li>Applicants must have the legal right to live and work in Egypt</li><li>All applications must be submitted in English</li></ul> <h2>Equality, Diversity & Inclusion</h2>The British Council is committed to equality, diversity, and inclusion and welcomes applications from all backgrounds.The organization is also committed to safeguarding children, young people, and adults and follows strict safeguarding policies and procedures. <h2>Application Support</h2>If you experience any issues while submitting your application, you can contact:askhr@britishcouncil.org

من ٠ إلى ٠ سنة بيت.كوم

Operations Coordinator

On-site - مصر ٢٨ يوليو ٢٠٢٦

التعليم والتدريب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role Description, Purpose & Accountabilities We are seeking a highly organised and proactive Teaching Operations Coordinator to provide key coordination and logistical support that ensures the smooth and efficient running of our teaching operation. In this role, you will deliver a range of administrative and customer services in line with corporate procedures, helping to maximise quality, continuity and efficiency. You will support student registration, customer care and re-registration processes, ensuring compliance with organisational policies and high standards of teaching, learning and service delivery. Responsibilities will include maintaining accurate customer and financial records, preparing routine and non-standard documentation, reports and reconciliations, and carrying out basic analysis to support process improvement. You will be a key point of contact for customer enquiries, providing excellent service while escalating complex issues appropriately. You will proactively identify and communicate risks that may affect teaching delivery or the customer experience, including complaints, resourcing challenges and logistical or technical difficulties. Working closely with colleagues and external suppliers, you will coordinate activities, services and events, ensuring they run smoothly and effectively. The successful candidate will understand and follow risk management and compliance procedures, including safeguarding, security, financial controls and data handling requirements. You will also manage small-scale resources, ensure materials and equipment are available when needed, and effectively plan, prioritise and coordinate work to meet changing demands and agreed quality and service standards. Qualifications & Experience Essential <ul><li>Bachelor’s degree in administrative management, Human Resources, or a related field</li><li>Experience in a customer focused environment. </li><li>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</li></ul> Desirable <ul><li>Operational Management</li><li>Process Improvement </li><li>Communication</li><li>Basic understanding of risk, compliance, and confidentiality procedures.</li><li>Experience in logistics, event coordination, or regulated service delivery </li></ul> Important Information <ul><li>Location: the position is based in Cairo - Unit 607, Stars Centre, Egypt</li><li>Contract Hours:  full time, 7.5 h a day, shift-based in school times, weekend is rotatable</li><li>Contract Type: full-time, 12 months renewable fixed-term contract. </li><li>Salary: EGP 16,667/month</li><li>Benefits: 21 annual leave days plus public holidays, medical insurance (full cover), social insurance as per local regulations </li><li>Right to Work: The candidates must have legal right to live and work in Egypt.</li><li>Background Screening: all successful candidates are obliged to undergo comprehensive background screening and Police Check</li><li>Closing Date: 6th August 2026</li><li>Interviews: planned 17-18th August 2026</li></ul> A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org </div>

من ٠ إلى ٠ سنة بيت.كوم

Operations Coordinator

On-site - مصر ٢٨ يوليو ٢٠٢٦

التعليم والتدريب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role Description, Purpose & Accountabilities We are seeking a highly organised and proactive Teaching Operations Coordinator to provide key coordination and logistical support that ensures the smooth and efficient running of our teaching operation. In this role, you will deliver a range of administrative and customer services in line with corporate procedures, helping to maximise quality, continuity and efficiency. You will support student registration, customer care and re-registration processes, ensuring compliance with organisational policies and high standards of teaching, learning and service delivery. Responsibilities will include maintaining accurate customer and financial records, preparing routine and non-standard documentation, reports and reconciliations, and carrying out basic analysis to support process improvement. You will be a key point of contact for customer enquiries, providing excellent service while escalating complex issues appropriately. You will proactively identify and communicate risks that may affect teaching delivery or the customer experience, including complaints, resourcing challenges and logistical or technical difficulties. Working closely with colleagues and external suppliers, you will coordinate activities, services and events, ensuring they run smoothly and effectively. The successful candidate will understand and follow risk management and compliance procedures, including safeguarding, security, financial controls and data handling requirements. You will also manage small-scale resources, ensure materials and equipment are available when needed, and effectively plan, prioritise and coordinate work to meet changing demands and agreed quality and service standards. Qualifications & Experience Essential <ul><li>Bachelor’s degree in administrative management, Human Resources, or a related field</li><li>Experience in a customer focused environment. </li><li>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</li></ul> Desirable <ul><li>Operational Management</li><li>Process Improvement </li><li>Communication</li><li>Basic understanding of risk, compliance, and confidentiality procedures.</li><li>Experience in logistics, event coordination, or regulated service delivery </li></ul> Important Information <ul><li>Location: the position is based in Cairo - 6th October Area, Egypt</li><li>Contract Hours:  full time, 7.5 h a day, shift-based in school times, weekend is rotatable</li><li>Contract Type: full-time, 12 months renewable fixed-term contract. </li><li>Salary: EGP 16,667/month</li><li>Benefits: 21 annual leave days plus public holidays, medical insurance (full cover), social insurance as per local regulations </li><li>Right to Work: The candidates must have legal right to live and work in Egypt.</li><li>Background Screening: all successful candidates are obliged to undergo comprehensive background screening and Police Check</li><li>Closing Date: 6th August 2026</li><li>Interviews: planned 17-18th August 2026</li></ul> A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Service and Sales Officer

On-site - مصر ٢١ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. The British Council is seeking a highly professional and customer-focused Customer Service and Sales Officer to join its Customer Management team. This role plays a key part in delivering an outstanding customer experience while supporting the organisation’s English and Examinations business objectives. Acting as an ambassador for the British Council, the post holder is responsible for providing accurate information and high-quality service to customers and students across multiple channels. The role involves guiding customers throughout their journey, from initial enquiry through to registration, ensuring a consistent and seamless experience aligned with corporate standards and global customer service strategy. In addition, the role contributes to achieving agreed sales and conversion targets by proactively engaging with prospective customers, understanding their needs, and promoting relevant products and services. The post holder will maintain strong relationships with customers, utilise CRM systems effectively, and support business growth through informed and professional interactions. Working collaboratively with internal stakeholders, the Customer Service and Sales Officer will support the delivery of teaching and examinations services, ensure accurate data management, and uphold the highest standards of compliance, safeguarding and financial processes. The role requires the ability to manage competing priorities in a fast-paced environment while maintaining attention to detail and service excellence. The ideal candidate will demonstrate strong communication and organisational skills, a results-oriented mindset, and a commitment to delivering high-quality customer service within a target-driven environment. This is an excellent opportunity to contribute to a purpose-led organisation that builds connections, understanding and trust through education and cultural relations. Further informationContract Type – one year fixed term contract Pay Band -  4/H Salary - 16,667 EGP Job type – Full-time  Location – Agouza Office, Cairo, Egypt Closing Date – Monday, 3rd of August 2026   A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org </div>

من ٠ إلى ٠ سنة بيت.كوم

Teaching Operations Assistant

On-site - مصر ١٥ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role Purpose To provide administrative support to the Operations team, contributing to the effective day-to-day operation of the Teaching Centre, and to support staff in addressing child protection and safeguarding matters in line with organisational policies and procedures.   Main Accountabilities Provide high-quality customer service and administrative support to ensure the smooth day-to-day operation of the Teaching Centre. Act as a first point of contact for customer enquiries, responding to routine requests and escalating more complex issues where appropriate. Support the welfare and safety of Young Learners by monitoring student movement during classes, identifying and reporting safeguarding, behavioural, operational or service-related concerns, and ensuring any issues that may impact the customer experience are promptly escalated. Coordinate and deliver a range of operational, logistical and administrative services that support teaching, registration, events and other Teaching Centre activities. This includes preparing classrooms to agreed standards, arranging room layouts, performing basic classroom technology checks, reporting maintenance issues, maintaining accurate records and databases, and supporting the management of promotional materials. The role also involves liaising with internal teams, customers, suppliers and contractors to ensure services and events are delivered efficiently and effectively. Monitor and manage resources, stock, deliveries and contracted services to maintain a safe, clean and well-functioning learning environment. Ensure classrooms and public areas meet organisational standards, act as a key contact for Teaching Centre deliveries, and coordinate external contractors to complete routine activities within agreed quality and timeframes. Plan and prioritise workload effectively, adapting to changing business needs while ensuring consistent service delivery. Skills & Qualifications Essential <ul><li>English language proficiency at B1 (Intermediate) level or above.</li><li>University Degree</li><li>Demonstrated work experience in a professional office or service-oriented environment.</li></ul>Desirable <ul><li>Experience of working in an Educational institution </li></ul>   Important Information <ul><li>Job Grade: 2/J</li><li>Job Location: Alexandria - Egypt</li><li>Gross Monthly Salary: EGP 11,459 </li><li>Closing Date: 28 July 2026</li></ul>  This role is only open for candidates who have the legal right to live and work in the job location A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org </div>

من ٠ إلى ٠ سنة بيت.كوم

Operations Coordinator

On-site - مصر ١٥ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Role PurposeTo play a key role in the successful delivery of our teaching provision by coordinating operational activities, managing logistics, and providing exceptional support to teaching staff and learners, ensuring a smooth, efficient, and high-quality educational experience.   Main AccountabilitiesYou will provide essential administrative, customer service, and logistical support to ensure the smooth delivery of teaching operations and an excellent learner experience. This includes managing student registration and customer care processes, maintaining accurate records, preparing routine reports, and supporting the coordination of classes, events, and teaching activities. You will also use operational data and insights to help identify opportunities for continuous improvement. As a key point of contact for customers, you will respond to enquiries, resolve routine issues, and escalate more complex matters where needed. Working closely with colleagues and partners, you will proactively coordinate activities, communicate potential risks or challenges, and help ensure teaching services and events run efficiently and effectively. You will maintain compliance with safeguarding, security, financial, and data management requirements, while ensuring resources, equipment, and materials are available when needed. The role also requires effective planning and prioritisation of your own workload, alongside coordinating others to deliver activities to agreed quality and service standards. Qualifications & Skills<ul><li>Experience in a customer focused environment.</li><li>Proficiency in English at CEFR C1 level or above.</li><li>Bachelor's degree</li><li>Demonstrated stakeholder management skills, with the ability to collaborate across teams and coordinate with internal and external partners. </li></ul>Important InformaionJob Grade: 4/H Location: Egypt - Alexandria Contract Type: Fixed Term Contract Gross Monthly Salary: 16,667 EGP Closing Date: 28 July 2026   This role is only open for candidates who have the legal right to live and work in the job location   A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org </div>

وظائف British Council

Education Project Manager

Customer Service and Sales Officer

Operations Coordinator

Operations Coordinator

Customer Service and Sales Officer

Teaching Operations Assistant

Operations Coordinator

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف British Council

Education Project Manager

Customer Service and Sales Officer

Operations Coordinator

Operations Coordinator

Customer Service and Sales Officer

Teaching Operations Assistant

Operations Coordinator

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