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Company Description<br>We are a fast-growing and customer-centric organization committed to delivering exceptional service and support. Our team values innovation, collaboration, and continuous improvement to meet and exceed customer expectations. Operating in an ever-evolving industry, we prioritize employee growth, fostering a positive and inclusive work environment. Join us to be a part of a dynamic team that makes a real difference.<br>Role Description<br>This is a full-time on-site role for an English Call Agent, based in Cairo, Egypt. The English Call Agent will handle incoming and outgoing customer calls to address inquiries, resolve issues, and provide accurate information about products or services. The role entails maintaining high levels of professionalism, ensuring customer satisfaction, and recording interactions in a clear and organized manner. The agent will also communicate efficiently with team members to improve service processes and relay customer feedback.<br><br>Qualifications<br>Customer service and problem-solving skills, with a focus on ensuring client satisfaction Organizational and time management skills for handling multiple inquiries effectively Proficiency in using telecommunication systems, CRM platforms, and basic office software Ability to collaborate with team members and adapt to the needs of the service process Flexibility and resilience to meet the demands of a fast-paced work environment Prior experience in a call center or customer service environment is preferred English level: B2 or higher
Company Description Etegah is a marketing and content production company with over 15 years of expertise in the media field, having garnered billions of views on social media. Based in the MENA and Gulf region, Etegah has a proven track record of helping businesses achieve success through creative strategies and high-quality content. The company prides itself on its team of passionate professionals, including diverse strategists and dedicated content creators who thrive on delivering exemplary work. Known for innovation and excellence, Etegah values collaboration, bold ideas, and a shared love of exceptional coffee. Explore our portfolio to see the impact of our vision firsthand.<br>Role Description This is a full-time, on-site role based in Qesm El Maadi for a Senior Business Development professional specializing in the media field. In this role, you will identify business growth opportunities, develop strategic relationships with new and existing clients, and drive lead generation efforts. Additional responsibilities include conducting in-depth market research, analyzing industry trends, and collaborating with teams to deliver tailored solutions to clients. Your role will be essential in expanding the company’s presence and building long-term partnerships in the MENA and Gulf region.<br>Qualifications Proven expertise in Business Development, Sales, and building long-lasting client relationships. Strong understanding of Advertising, Marketing, Strategic Planning, and Campaign Management. Exceptional Communication, Negotiation, and Presentation skills. Ability to identify market trends and generate actionable insights. Demonstrated leadership and ability to work collaboratively with multi- disciplinary teams. Prior experience in the advertising or marketing industry is highly preferred.
Company Description Trimize is Egypt’s first premium grooming e‑commerce brand focused on safe, injury‑proof body trimmers. The company specializes in devices designed for sensitive‑area grooming, featuring ceramic and stainless‑steel blades and a waterproof, ergonomic build. Its products incorporate gentle‑touch technology, a 1‑year warranty, and an injury protection guarantee to ensure safe and reliable use. As a growing brand in the men’s grooming market, Trimize combines innovation, product quality, and customer trust to expand its presence across Egypt and beyond. Role Description The Operations Manager role at Trimize is a full-time, on-site position based in Alexandria, Egypt. The person in this role will oversee day-to-day operational activities, including inventory management, order fulfillment, logistics coordination, and vendor relations to ensure smooth e‑commerce operations. They will monitor performance metrics, streamline processes, and implement operational improvements that support growth, cost efficiency, and high customer satisfaction. The Operations Manager will collaborate closely with customer support, marketing, and product teams to align operations with business objectives and brand standards. This role also involves establishing and maintaining standard operating procedures, managing operational risks, and supporting leadership in planning and execution. Qualifications Strong operations management skills, including process optimization, workflow design, and performance tracking. Experience with e‑commerce operations such as inventory control, order processing, and logistics coordination. Ability to analyze data, use spreadsheets or ERP tools, and make data-driven decisions. Solid organizational, time management, and multitasking abilities in a fast-paced environment. Effective communication and collaboration skills for working with cross-functional teams and external partners. Demonstrated leadership capabilities, including team guidance, accountability, and problem-solving. Understanding of customer experience principles and commitment to service quality. Bachelor’s degree in Business, Operations Management, Supply Chain, or a related field is preferred. Previous experience in consumer products, grooming, or retail/e‑commerce is an advantage. Fluency in English and Arabic, both written and spoken, is highly beneficial.
What started in 2007 with a pizza and a plan has grown into a fast-moving Saa S company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce. <br><br>Our mission is simple: help businesses build stronger relationships through seamless digital commerce. <br><br>At Sana Commerce, you’ll join a team that’s bold, growth-oriented, and customer-obsessed, where every engineer has real ownership and impact. <br><br>About the role <br><br>We’re looking for a Full Stack Senior Software Engineer who can help us build a high performance, scalable e-commerce platform. <br><br>You will be playing a critical role in expanding our product at speed, while building features that help our customers grow, and contributing to our initiative of bringing engineering excellence to a new level. <br><br><br><br>Job Description<br><br>What you'll be doing<br><br>Design and develop robust, scalable, and high-performance software systems using C#, . NET, Type Script (ES6), React.js, Redux, RxJS, Webpack, and Graph QLCollaborate with a cross-functional team to define, design, and ship new features Lead the system design, testing and coding standards efforts, contributing with clean & high-performance code and architecture Implement modern best practices and patterns in software engineering Mentor software engineers Conduct code reviews and ensure coding standards, best practices, and security guidelines are implemented Troubleshoot, debug, and upgrade existing software Stay up to date with emerging trends and technologies in software development to continuously improve our products and processes <br><br>Qualifications<br><br>What you'll bring: <br><br>Bachelor’s degree in Computer Engineering 5+ years of experience in software development, with a strong background in web development using C#, . NET and React You have a strong engineering mindset and experience in having end to end ownership of the software you build (Dev Ops, testing, system design, observability, git version control) You have solid experience with reactive programming principles and flux architecture You have designed scalable, complex systems based on services-oriented architecture, on cloud (Azure Cloud preferred) and you are familiar with event driven architecture and domain driven design You have a strong drive to continuously improve your craft You have a passion for mentoring and guiding team members You’ve fully embraced generative AI tools, and you’ve found your way using AI to help you be a high-performing engineer, deliver faster and at a higher quality You are experienced in working in an agile environment You have excellent problem-solving skills Your communication and teamwork skills enable you to effectively collaborate with cross-functional teams and find solutions to new challenges Why you’ll love working here<br><br>Impact from day one – Join a scale-up where your ideas shape how global businesses operate online. Continuous learning – Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture. Hybrid flexibility – Work from our Alexandria office 3 days per week and from home 2 days. Career growth – Expand your technical and leadership scope in a company built for long-term success. Our values<br><br>At Sana Commerce, our values drive everything we do:<br><br>Champions of Our League – We deliver lasting success, balancing quick wins and long-term value Supercharge Our Customers – We’re revolutionizing B2B commerce together, helping our customers to lead and succeed. Determined to Grow – We embrace challenges, growing and raising the bar for ourselves and our industry. Bold Together – We dare to be bold because we have each other’s back. Ready to build reliability that scales?<br><br>Apply now and help shape the foundation of our next-generation Saa S platform.<br><br><br><br>Additional Information
Bayut Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Bayut, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to Bayut long-term business growth.<br><br>In this role, you will:<br><br>Communicate effectively to manage clients' expectations and ensure they receive a great Bayut experience Achieve monthly (Targets renewal and acquisition with consistency) Become an expert on the Egyptian Real Estate market through combining the on-ground insights with Bayut's high level overview and data Increase our market share by selling our products to new customers Manage and arrange meetings with clients for acquisition, renewals, upgrade Increase our client satisfaction by performing account management services with them Regularly update reporting dashboard to reflect all sales activities Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues Collect market insights and keep up to date with laws and local development news<br><br><br>Requirements<br><br>Bachelor's degree in marketing or sales or related field Excellent in English Communication written and speak1 to 3 years of relevant sales experience Has a successful record in exceeding or achieving the assigned targets consistently Experience in farming and cold calls Knowledge of the real estate market in Egypt Knowledge of the Subscription industry Familiar with tech, ecommerce Familiar with Prop tech, Market place, Facebook, and other digital platforms Excellent in prospecting, cold calls and generating leads Excellent communication, negotiation, time management and presentation skills Excellent in converting lead into paying customer Positive/Flexible/Presentable/Committed Eager for success Has plug and play attitude<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egypt Bayut
English Speaking Customer Service Specialist<br>Job Summary:We are looking for an experienced Remote English Speaking Customer Service Specialist to handle inbound and outbound calls. We provide law firms leads so experience in that industry is a big plus. You will work remotely, providing support to customers while communicating with our USA-based team. Fluent English is a must<br>Responsibilities:Handle inbound/outbound customer calls in English Resolve customer inquiries, issues, and complaints Maintain accurate customer records Collaborate with the team to resolve escalated issues Write clear and concise emails and messages<br>Qualifications:5+ years of customer service experience Fluent in English (written and verbal) Friendly and customer-focused Working remotely from home Strong problem-solving and multitasking skills Fluent in English (Written & verbal) Comfortable using CRM software and Microsoft Office Reliable internet and home office setup<br>Salary & Work Hours:Competitive pay You will be working remotely from home Growth and development opportunities Will work full time USA hours Monday through Friday 9AM to 6PM PST
<p>خراط معادن للعمل بشركة كبري باكتوبر </p><p>رواتب مجزيه </p><p>تامينات صحيه و اجتماعيه</p><p> انتقالات</p><p>حوافز انتاج </p>
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<u>Job Description</u><p>Kraft Heinz is looking for Process Owner who will own results for safety, right the first time, compliance to plan, sanitation, labor cost, through put, yield, operating systems health, hard asset improvement and team improvement. </p><br><p><b>Job Responsibilities</b><br>• The employee will actively participate in annual planning, weekly PDCA meetings, DDS meetings and daily level 2 meetings.<br>• Coaches and develops their team by serving as leadership coach and resource. Spends floor time gathering information on operating system health information.<br>• Provides Management and leadership to deliver business results and operational improvements.<br>• Responsible for the day-to-day manufacturing needs for their assigned area<br>• Achieve safety, quality productivity, efficiency, customer service, cost, and employee engagement objectives through both individual and team contributions.<br>• Provides direction, leadership, development, and support to direct reports through empowerment, teamwork, on-the-job assignments, and continuous improvement projects and initiatives.<br>• Develops, implements, and promotes safety programs and safe work practices through involvement in plant safety team programs and initiatives.<br>• Promotes sound employee and labor relations within the department by developing and maintaining an effective organization with qualified personal.<br>• Develops, promotes, and supports continuous improvement and other cross functional initiatives.<br>• Owns and leads the implementation of the QRMP (Quality Risk Management Process) standard as outlined in the plant accountability list.<br>• Participates in team goal setting/implementation to insure we are low-cost high-quality producer.<br>• Strive to enhance the efficiency of the plant/department by submitting and implementing process improvements.<br>• Ensures the quality of our products and our workplace by following all procedures and guidelines.<br>• Stay in sync with all established GMP, HACCP guidelines, housekeeping responsibilities and QRMP operating procedures.<br>• Assists in the implementation of the QRMP program.<br>• Actively participates in team safety efforts to achieve/exceed plant goals.<br>• Leads areas of organizational change and accountability<br>• Mentors CI Lead and Maintenance Lead to identify improvements and apply problem solving techniques.<br>• Conduct annual plans for process improvement.<br>• Participates in Maintenance planning.<br>• Coordinate cleaning activities within the department and can conduct checks as needed.<br>• Involved in plant optimization.<br>• Provide /insure all explanation of all deviations in procedures and line process checks.<br>• Maintains knowledge on completing appropriate paperwork for all areas and conducting respective inventories.<br>• Maintain correct and accurate documentation for the payroll system.<br>• Take leadership in routine production problem solving.<br>• Coordinate period cleaning programs and monthly checks.<br>• Ensure employee coverage daily with each shift.<br>• Coach and develop direct reports.<br>• Can lead level 2 meetings, PDCA meetings and production meetings.<br>• Flexibility to adjust to shifts to work with employees from all shifts as required.<br>• Works overtime as vital.<br>• Performs other related duties as assigned.</p><br><p><b>Experience & Required Skills</b></p><br><p>• Bachelor’s Degree in related field preferred” Engineering, food science”<br>• Must have leadership abilities, positive attitude, strong interpersonal and communication skills.<br>• Must understand the plant document control procedure.<br>• Must have an understating of the plant record control procedure.<br>• Must be able to demonstrate planning/organizational skills and behavior which will contribute to the overall team effectiveness.<br>• Must be able to work well within a team environment as well as work effectively with all associates.<br>• Capable of learning intermediate Microsoft Excel, Microsoft Power Point, Microsoft Word, Metrics, and ZPI skills<br>• Strong planning/organizational skills and communication skills<br>• Understanding of requirements and importance of documentation<br>• Can understand and write WIs, SOPs, OPLs</p><br><u>Location(s)</u>6 October Factory<p><b>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority <span><span>Groups/Women/Veterans/Individuals</span></span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b><b>.</b></p><br> </div>
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<p><strong>JOB TITLE</strong><br>Senior Sourcing Specialist | MAF Global Solutions | Global Solutions Egypt<br><strong>ROLE SUMMARY</strong><br>The role of the Senior Sourcing Specialist is to support the fit-out procurement category through strategic and operational procurement activities supporting various construction and fit out projects<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Conduct strategic and operational procurement activities to support various construction and fit out projects.</li><li>Procure, expedite and schedule deliveries of materials and sourcing equipment, goods and services</li><li>Perform procurement activities across multiple fit out categories of spend, search for better deals and find more profitable suppliers</li><li>Identify, gather, analyze and summarize purchase requirements and demand</li><li>Preparation of sourcing strategies and sourcing processes</li><li>Involved in the creation & implementation of sourcing strategies in compliance with the legal, internal policies, good practices and business goals</li><li>Manage bidding and tendering activities for goods and services related to projects</li><li>Conduct regular market analysis and benchmarking exercises, identifying market trends and monitoring related developments</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree</li><li>At least 3 years’ experience in contracting or category management</li><li>Customer focused & takes time to understand the needs of the business partnering, influencing and negotiation skills</li><li>Understanding of SAP Ariba, Microsoft AX, Oracle, eRFx</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
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<p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Health, Safety, Security, and Environment<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>July 14, 2026<p><br><b>Business Unit:</b></p><br>Integrated Gas<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Profile Summary</b></p><br><p>The HSE DGM (Deputy General Manager) is a Shell employee seconded to Rashpetco Company and a member of the Rashpetco Leadership Management Team, reporting to the Rashpetco General Manager and Managing Director (MD). The role provides strategic HSE leadership for the COMPANY, ensuring regulatory compliance, strong governance, and sustained improvement in safety, environmental and asset integrity across all activities.</p><br><p>Jointly with the HSE General Manager (national counterpart) provides advice and expert support to the Rashpetco MDs and to the Company Leadership team in driving improvements in HSE performance. </p><br><p>The job holder will have functional link with Shell Egypt Assets HSE Manager to support alignment in key areas with the Shell Safety, Environment, Asset Management Standards, providing input into the risk analysis and management process for Shell Egypt N.V. </p><br><p><b>Job Description:</b></p><br><ul><li>Accountable to the Rashpetco Managing Director for executing his HSE duties as defined in the HSE Management System Documentation, in a professional and timely manner.</li><li>Accountable for delivery of the requirements under the relevant areas of Shell Safety, Environment, Asset Management Standards and associated mandatory standards applicable to Non-Operated Venture (NOV) operations.</li><li>Provides strategic advice & direction for managing HSE in Operations, Drilling and Project activities and their associated contractors.</li><li>Develop and lead a journey of safety culture change from reactive to proactive through persistent observation, intervention, and constructive feedback. ·</li><li>Oversee the development and implementation of the company annual and 3-year HSE plans.</li><li>Influence the company to adopt key Shell HSE improvement tools, initiatives and assurance processes.</li><li>Ensure that the company is compliant in the matter of process safety including safety cases and asset integrity, in regular auditing supported by coaching to enhance understanding of the related risks, hazards and mitigation measures.</li><li>Agree the company HSE KPI’s and monitor performance.</li><li>Oversee the company Crisis Management and Incident Investigation systems and processes.</li><li>Actively participate in Senior Management Meetings, monthly HSE committee meetings and technical committee meetings e.g. partners’ HSE meetings and EGAS monthly HSE meetings.</li><li>Oversee the monitoring of environmental performance across the company.</li><li>Manage HSE assurance activities to ensure that HSE issues are being adequately identified and managed. Monitor action plan progress and provide assurance to the Managing Director.</li></ul><p><b>Knowledge, Competencies and Skills</b></p><br><ul><li>University level degree in engineering or another relevant field.</li><li>Minimum 20+ years’ experience in Oil & Gas industry in Technical Safety/HSE.</li><li>Demonstrated professional competence in personal, operational, and process safety, as well as environmental management in the context of GHG/energy management and effluent/waste.</li><li>Firsthand exposure to venture and joint venture management, aware of business governance, risk management, performance improvement management, financial/contracts, and procurement governance controls.</li><li>Knowledge of HSSE industry codes and their application and interpretation in projects</li><li>Skill level for Technical Safety tools including HSE Cases, Bowties, HAZID, HAZOP, Layout Reviews and Optimization etc.</li><li>Hands-on experience of project work including design, engineering, contractor selection and management, construction, commissioning, workplace safety and emergency response.</li><li>Good working knowledge of Environmental Management including 14001 systems, EIAs, air and water quality requirements, waste management, greenhouse gas reduction, sustainable development and biodiversity.</li><li>Good working knowledge of Occupational Health Management, including Health risk assessments, health compliance monitoring, COSHH/MSDS, pandemic planning, medical emergency response, noise/health impact monitoring, drinking water analyses, food hygiene inspections and medical fitness examinations.</li><li>Hands-on experience of HSE auditing (Team Leader role), previous formal training desirable.</li><li>Excellent communication, influencing, stakeholder’s management and interpersonal skills to face changes and conflicts.</li><li>Able to persuade and influence range of partners and stakeholders.</li><li>Target-orientated and self-motivated, able to work under minimum supervision</li><li>Able to produce concise, well-structured reports and management system documents in English.</li><li>For offshore and remote location visits the job holder should be medically fit, and able to undertake offshore survival training.</li></ul><p><b>Organizational Structure (Internal/ External Interaction)</b></p><br><p>Lead a community of national staff between Cairo office and Idku site made up of diverse HSE functions and administrative staff to provide significant input for the development and implementation of cohesive short term and long term HSE strategies.</p><br><p>The job will involve frequent travel between Cairo and the Idku gas hub, offshore facilities and offshore drill rigs, Abu Qir base, waste disposal sites and other project locations and sites/premises.</p><br><p>Internally: the job holder interfaces with colleagues within the HSE Department and Operations, Drilling and Project personnel from General Managers down. </p><br><p>Meanwhile, will also be required to establish good working relationships with colleagues at management levels within Shell Egypt. The job holder will be required to work closely with the Shell Egypt HSE function to ensure alignment between Rashpetco and Shell. </p><br><p>Externally: the job holder interfaces with Egyptian HSE regulators, EGAS personnel and representatives from other oil and gas companies within, and external to Egypt. The job holder will be an advocate to stakeholders of Shell's approach to HSE risk management; will interface with contracting partners and other external stakeholders.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>
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<p>Lead the design and implementation of enterprise Data Management frameworks, governance models, policies, standards, and operating procedures. The consultant will work closely with business and IT stakeholders to improve data quality, establish data ownership, ensure regulatory compliance, and maximize the business value of organizational data assets.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Lead enterprise Data Management and Data Governance initiatives. </li><li>Develop Data Governance Frameworks, Policies, Standards, and Procedures. </li><li>Define data ownership, stewardship, and accountability models. </li><li>Establish Data Quality frameworks, KPIs, and monitoring processes. </li><li>Design Metadata Management and Business Glossary structures. </li><li>Develop Master Data Management (MDM) strategies. </li><li>Support Data Catalog implementation and governance. </li><li>Define Data Lifecycle Management processes. </li><li>Develop Data Classification and Data Retention policies. </li><li>Assess current-state data maturity and recommend improvements. </li><li>Conduct data governance workshops with business stakeholders. </li><li>Support implementation of governance tools and platforms. </li><li>Ensure compliance with local and international regulations. </li><li>Prepare executive reports, dashboards, and governance metrics. </li><li>Mentor Data Management Specialists. </li></ul> </div>
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<span><b>Shape & Create - And make it happen!</b></span><span>The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><p><span><span><span><span>Your Role:</span></span></span></span></p><br><ul><li><span><span><span><span>Supports market and competitor analysis, including price benchmarking, product comparisons, and new product tracking.</span></span></span></span></li><li><span><span><span><span>Assists in preparing and following up the annual operating plan for assigned categories.</span></span></span></span></li><li><span><span><span><span>Supports basic sales, margin, and product performance analysis.</span></span></span></span></li><li><span><span><span><span>Contributes to portfolio reviews, range optimization, and product simplification.</span></span></span></span></li><li><span><span><span><span>Supports the NPI process through data preparation, presentations, and internal coordination.</span></span></span></span></li><li><span><span><span><span>Assists in product launches, including positioning, pricing input, and go-to-market preparation.</span></span></span></span></li><li><span><span><span><span>Supports pricing activities by collecting market data, cost inputs, and competitor benchmarks.</span></span></span></span></li><li><span><span><span><span>Coordinates with central product teams on specifications, technical clarifications, and documentation.</span></span></span></span></li><li><span><span><span><span>Works with Marcom teams on catalogues, presentations, and sales tools.</span></span></span></span></li><li><span><span><span><span>Prepares product reports, presentations, and forecasts to support decision-making.</span></span></span></span></li><li><span><span><span><span>Supports product training by preparing materials and sharing product knowledge.</span></span></span></span></li><li><span><span><span><span>Coordinates with Quality teams on regulatory and compliance topics when needed. </span></span></span></span></li></ul><p><span><span><span><span>Your Profile</span></span></span></span></p><br><ul><li><span><span><span> Bachelor’s degree in Business Administration, Marketing, or a related field is required.</span></span></span></li><li>2–3 years of experience in marketing, product management, or a related function is preferred.</li><li>The ability to communicate in English and Arabic fluently.</li><li>The ability to respond to common inquiries from internal and external customers in effective verbal and written communication skill.</li><li>Proficiency in Microsoft Office tools is required. Knowledge of SAP or similar systems is a plus.</li><li>Ability to work collaboratively across functions and to manage multiple tasks in a structured and organized manner.</li><li>Strong communication skills and attention to detail are essential, along with a proactive and solution-oriented mindset.</li><li>Demonstrate a strong willingness to learn and develop within product management, with a solid foundation in analytical thinking and business understanding.</li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>
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<p>We’re looking for a <b>Staff Software Engineer - Backend</b> to join Procore’s <b>Engineering team</b>. In this role, you’ll help revolutionize a historically underserved industry by building scalable SaaS solutions. Your primary goal is to translate fundamental customer needs into robust backend architectures and technological solutions that impact the way communities are built.</p><br><br><br><p>As a <b>Staff Software Engineer - Backend</b>, you’ll partner with infrastructure, platform, and product teams to design and build high-scale systems that serve millions of users. Use your deep experience in distributed systems, technical leadership, and strategic mindset to establish development standards and drive large technical initiatives. Join us to build software that shapes the physical world.</p><br><br><p>This position reports into the<b> Software Engineering Manager </b>and will be based in our <b>Cairo, Egypt office.</b> We’re looking for someone to join us immediately.</p><br><br><br><p><b>What you’ll do:</b></p><br><br><ul>
<li><p>Establish technical standards for development teams and collaborate on cross-functional initiatives with infrastructure and platform teams.</p><br><br></li>
<li><p>Build and maintain scalable solutions using Ruby on Rails, Node.js, and Java, hosted on AWS and Kubernetes.</p><br><br></li>
<li><p>Mentor and develop fellow teammates by conducting code reviews, pairing, and providing technical guidance.</p><br><br></li>
<li><p>Design and implement complex backend systems that balance immediate operational needs with long-term strategic goals.</p><br><br></li>
<li><p>Enhance and maintain modern Continuous Integration and Continuous Delivery (CI/CD) systems (using CircleCI and ArgoCD) to support rapid deployment.</p><br><br></li>
<li><p>Ensure system reliability and performance by overseeing testing, staging, deployment, and monitoring processes across the development lifecycle.</p><br><br></li>
<li><p>Leverage a tech stack that includes Postgres, Typescript, and an evolving microservices architecture to solve complex problems.</p><br><br></li>
<li><p>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction.</p><br><br></li>
</ul><br><p><b>What we’re looking for:</b></p><br><br><ul>
<li><p>Bachelor’s Degree in Computer Science, Engineering, a related field, or equivalent work experience.</p><br><br></li>
<li><p>8+ years of software engineering experience with a strong focus on fundamentals, Test Driven Development (TDD), and system design.</p><br><br></li>
<li><p>Professional experience with Ruby on Rails, Node.js, Python, Golang or Java is highly preferred.</p><br><br></li>
<li><p>Proven experience working with software, platforms, and infrastructure at scale, managing thousands of hosts and millions of users.</p><br><br></li>
<li><p>Expertise in building and maintaining modern Continuous Integration and Continuous Delivery systems at scale.</p><br><br></li>
<li><p>Experience working on Document Management systems is highly desirable.</p><br><br></li>
<li><p>Experience leading large technical initiatives with the ability to course-correct and adapt as needed.</p><br><br></li>
<li><p>Ability to understand tradeoffs between short-term and long-term goals to balance immediate needs with strategic initiatives.</p><br><br></li>
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<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>To provide administrative support to the Operations team, contributing to the effective day-to-day operation of the Teaching Centre, and to support staff in addressing child protection and safeguarding matters in line with organisational policies and procedures.<br> <br><p><span><strong>Main Accountabilities</strong></span></p><br><br><p>Provide high-quality customer service and administrative support to ensure the smooth day-to-day operation of the Teaching Centre. Act as a first point of contact for customer enquiries, responding to routine requests and escalating more complex issues where appropriate. Support the welfare and safety of Young Learners by monitoring student movement during classes, identifying and reporting safeguarding, behavioural, operational or service-related concerns, and ensuring any issues that may impact the customer experience are promptly escalated.</p><br><br><p>Coordinate and deliver a range of operational, logistical and administrative services that support teaching, registration, events and other Teaching Centre activities. This includes preparing classrooms to agreed standards, arranging room layouts, performing basic classroom technology checks, reporting maintenance issues, maintaining accurate records and databases, and supporting the management of promotional materials. The role also involves liaising with internal teams, customers, suppliers and contractors to ensure services and events are delivered efficiently and effectively.</p><br><br><p>Monitor and manage resources, stock, deliveries and contracted services to maintain a safe, clean and well-functioning learning environment. Ensure classrooms and public areas meet organisational standards, act as a key contact for Teaching Centre deliveries, and coordinate external contractors to complete routine activities within agreed quality and timeframes. Plan and prioritise workload effectively, adapting to changing business needs while ensuring consistent service delivery.</p><br><br><p><span><strong>Skills & Qualifications</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>English language proficiency at B1 (Intermediate) level or above.</li><li>University Degree</li><li>Demonstrated work experience in a professional office or service-oriented environment.</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Experience of working in an Educational institution </li></ul><br> <br><span><strong>Important Information</strong></span><br><ul><li>Job Grade: 2/J</li><li>Job Location: Alexandria - Egypt</li><li>Gross Monthly Salary: EGP 11,459 </li><li>Closing Date: 28 July 2026</li></ul> <br><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
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<span></span><ul><li><span><span><span><span><span><span><span><span>Understand business requirements and user stories.<br></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Prepare and review UAT test scenarios & test cases.<br></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Execute UAT test cases and document results.<br></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Identify, log, and track defects clearly.<br></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Coordinate with stakeholders to validate fixes.<br></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Ensure system meets business needs before release.<br></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Provide sign-off after successful testing.<br></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Participate in UAT planning and scheduling.</span></span></span></span></span><br></span><br></span></span></li></ul><br><span>Requirements</span><ul><li><span>Bachelor's degree in BA, BIS or equivalents</span><br></li><li><span>0-2 Years of Experience<br></span></li><li><span>Computer & MO Literacy.</span><br></li><li><span>Ability to collaborate effectively across various departments. </span><br></li><li>Solid background to Company products & services.<br></li><li>Creating test cases documents.<br></li><li>Perform thorough investigation (Tech & business) to discover issues down to root cause.<br></li><li>Good knowledge of transaction processing within payment networks<br></li></ul><br><br><span>Benefits</span><ul><li>Embark on an exciting journey with the Fin-tech Experts.<br></li><li>Join a workplace that actively encourages and supports all talents.<br></li><li>A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.<br></li><li>Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.<br></li></ul><br><br> </div>
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<p><strong><span>JOB TITLE</span></strong><span><br><span>Manager, Customer Care | MAF Global Solutions | Global Solutions Egypt</span><br><strong><span>ROLE SUMMARY</span></strong><br><span>The Manager of Customer Care is responsible for the execution of customer care initiatives, operational delivery, vendor governance, and customer experience across all MAF business units. The role delivers customer care initiatives, supports technology enhancements, and manages vendor relationships in line with the Group Customer Care Policy and the strategy set by the Senior Manager of Customer Care Solutions.</span><br><strong><span>ROLE PROFILE</span></strong></span></p><br><br><ul><li><span>Execute customer care and outsourcing strategies while supporting the transformation of the contact centre operating model.</span></li><li><span>Align operational plans with business objectives and monitor customer engagement performance</span></li><li><span>Manage end-to-end vendor governance, ensuring service quality, SLA compliance, and contract adherence</span></li><li><span>Conduct audits, mystery shopping, and performance evaluations to maintain quality standards.</span></li><li><span>Oversee contact centre operations including agent lifecycle management and service desk activities.</span></li><li><span>Monitor KPIs and SLAs, leveraging customer insights (NPS, CRM data, VoC) to drive improvements.</span></li><li><span>Perform root cause analysis and implement continuous improvement initiatives across customer journeys,</span></li><li><span>Support forecasting, headcount planning, and cross-functional collaboration with Business Units and vendor.</span></li></ul><p><span><br><strong><span>REQUIREMENTS</span></strong><br></span></p><br><br><ul><li><span>Bachelor’s degree with 8+ years of experience in contact centre operations.</span></li><li><span>Strong knowledge of contact centre KPIs (NPS, CSAT, CES, SLA, FCR, etc.).</span></li><li><span>Proven experience in vendor management and outsourcing governance.</span></li><li><span>Hands-on experience with CRM systems, telephony, and customer analytics tools.</span></li><li><span>Strong analytical, organizational, and stakeholder management skills.</span></li><li><span>Excellent communication skills in English and Arabic, with GCC experience being a plus.</span></li></ul><p><span><br><strong><span>WHAT WE OFFER</span></strong><br></span></p><br><br><ul><li><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</span></li><li><span>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</span></li><li><span>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></li></ul> <br> </div>
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<p><br><strong>Position:</strong> Digital Account Manager<br><strong>Experience Level:</strong> 5+ Years<br><strong>Department:</strong> Client Services / Marketing<br><strong>Reports to:</strong> Marketing Director<br><strong>Location:</strong> Hybrid</p><br><p><strong>Overview</strong></p><br><p>We are looking for an experienced and client-focused <strong>Digital Account Manager</strong> to join our team. The ideal candidate will have a strong background in digital marketing agencies and extensive experience managing B2B clients. This role is responsible for building long-term client relationships, developing strategic digital marketing plans, overseeing project execution, and ensuring the successful delivery of digital marketing services.</p><br><p>The Digital Account Manager will serve as the primary point of contact for clients, working closely with internal teams to deliver high-quality digital marketing solutions that achieve business objectives and maximize client satisfaction.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional client satisfaction.</p><br></li><li><p>Understand clients' business objectives, challenges, and target audiences to develop tailored digital marketing strategies.</p><br></li><li><p>Manage client accounts from onboarding through project delivery, ensuring campaigns are executed on time, within scope, and aligned with business goals.</p><br></li><li><p>Coordinate with internal teams including SEO, PPC, Social Media, Content, Creative, Development, and Performance Marketing to ensure seamless campaign execution.</p><br></li><li><p>Lead regular client meetings to discuss project progress, campaign performance, strategic recommendations, and upcoming initiatives.</p><br></li><li><p>Monitor campaign performance against KPIs, analyze results, and provide actionable insights to improve performance and maximize ROI.</p><br></li><li><p>Prepare and present detailed performance reports, highlighting key achievements, opportunities, and next steps.</p><br></li><li><p>Manage project timelines, priorities, budgets, and client expectations while ensuring high-quality service delivery.</p><br></li><li><p>Identify opportunities to grow client accounts through upselling, cross-selling, and introducing new digital marketing solutions.</p><br></li><li><p>Resolve client concerns proactively and collaborate with internal teams to ensure timely issue resolution.</p><br></li><li><p>Stay up to date with digital marketing trends, industry best practices, and emerging technologies to provide strategic recommendations.</p><br></li><li><p>Support business development activities by participating in client pitches, proposals, and strategic presentations when required.</p><br></li></ul><p><strong>Qualifications</strong></p><br><ul><li><p>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</p><br></li><li><p>5+ years of experience in Digital Account Management, Client Services, or Digital Marketing within a digital marketing agency.</p><br></li><li><p>Proven experience managing B2B client accounts and delivering successful digital marketing projects.</p><br></li><li><p>Strong understanding of digital marketing channels, including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Marketing Automation.</p><br></li><li><p>Excellent client relationship management, communication, negotiation, and presentation skills.</p><br></li><li><p>Strong project management and organizational skills with the ability to manage multiple accounts simultaneously.</p><br></li><li><p>Analytical mindset with experience interpreting campaign performance data and providing strategic recommendations.</p><br></li><li><p>Experience using project management tools, CRMs, and digital marketing platforms such as Google Analytics, HubSpot, SEMrush, ClickUp, Asana, Monday.com, or similar.</p><br></li><li><p>Ability to collaborate effectively with cross-functional teams in a fast-paced agency environment.</p><br></li></ul><p><strong>Preferred Qualifications</strong></p><br><ul><li><p>Previous experience as a Digital Account Manager or Senior Account Executive within a digital marketing agency.</p><br></li><li><p>Experience managing enterprise or multinational B2B clients.</p><br></li><li><p>Certifications in Google Analytics, Google Ads, HubSpot, Meta Blueprint, or other relevant digital marketing certifications.</p><br></li><li><p>Knowledge of CRM platforms, marketing automation tools, and client success best practices.</p><br></li></ul> </div>
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Job Description<br><p>This role is required to provide full service management of key client accounts through market research, analysis and reports. The role is also responsible for the smooth execution of projects assigned to him/her, from the stage of client briefing to the final stage of report writing and presentation of results.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Responsible of the end to end research cycle from client briefing to report delivery</li><li>Designs proposals based on understanding of client needs</li><li>Develop Nielsen business with new and existing clients</li><li>Designs research instruments using different tools according to research methodology</li><li>Co-ordinates the execution of projects and handles other departments responsible of the data collection and processing.</li><li>Co-operating with other research executives and trainees who will assist on the various stages of the project</li><li>Works on the analysis and interpretation of results, provides feedback to clients and writes reports and recommendations</li><li>Present final reports to client stakeholders</li><li>Help in organizing interactive workshops with clients</li><li>Ensure timely billing and collection of all studies handled</li></ul><p><strong>Qualifications</strong></p><br><ul><li>University degree in Marketing, Economics or related field</li><li>2-4 years of experience in Market Research</li><li>Strong analytical mind</li><li>Excellent numerical skills</li><li>Excellent Presentation skills</li><li>Excellent verbal and written communication skills in English and local language desirable</li><li>Expertise in client servicing</li><li>Experience in working across different research practices</li><li>Experience in working with different data collection methodologies</li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br>
<p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br>
<p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>
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Job Description<br><p>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a cutting-edge AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market. </p><br><p>The Strategic Analytics & Insights (SA&I) division at NielsenIQ is a powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster. Within this context, the Senior Sales Executive plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities across the SA&I portfolio. </p><br><p>The Senior Sales Executive will be responsible for generating profitable revenue and expanding the adoption of SA&I solutions across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with deep understanding of analytics-driven solutions to address client challenges. You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&I’s full portfolio to drive measurable impact. </p><br><p><strong>Responsibilities </strong></p><br><ul><li>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and acquiring new clients. </li><li>Build & Manage Pipeline: Develop and maintain a robust, high-quality sales pipeline with accurate forecasting and consistent progression of opportunities. </li><li>Identify Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations. </li><li>Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&I presence. </li><li>Consultative Selling: Understand client business challenges and translate them into tailored SA&I solutions aligned to their KPIs. </li><li>Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts. </li><li>Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes. </li><li>Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation. </li><li>Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance. </li></ul><p><strong>Qualifications</strong></p><br><ul><li>Solid professional experience in market research, insights or consulting</li><li>Experience in sales / business development in the above mentioned fields is a plus </li><li>Ability to work under pressure to deliver & exceed revenue targets</li><li>Strong consultative selling skills and ability to navigate multi-stakeholder environments. </li><li>Good understanding of data analytics, insights, or consulting solutions and their business applications. </li><li>Awareness of market trends and industry dynamics impacting clients. </li><li>Strong communication and stakeholder management skills. </li><li>Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals </li><li>Advanced English (mandatory). </li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br>
<p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br>
<p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>
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<p>We’re looking for a<b>Staff Site Reliability Engineer, Infrastructure Platform</b> to join Procore’s Infrastructure Platform division to work on our commercial initiatives. In this role, you’ll help build and evangelize Procore’s next-generation construction compute platform for others to build upon, including Procore developers, analysts, partners, and customers.</p><br><br><br><p>As a <b>Staff Site Reliability Engineer Infrastructure Platform</b>, you’ll partner with other engineers and product managers across Product & Technology to develop and maintain compute platform capabilities that enable SaaS based products to operate in a secure and compliant environment. A core part of this role is focusing on internal developer enablement, ensuring a seamless platform experience, and evangelizing platform features and best practices. To be successful in this role, you’re passionate about distributed systems on the cloud with experience in operating and maintaining cloud based products at-scale. If you’re an engineer comfortable and excited about building our next-generation platform and translating problems into pragmatic solutions that open up the boundaries of technical possibilities—we’d love to hear from you!</p><br><br><br><p>This position reports to an Enablement Manager for Infrastructure Platform and will be based in our <b>Cairo office</b>. We’re looking for someone to join us immediately.</p><br><br><br><p>What you’ll do:</p><br><br><ul>
<li><p>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction.</p><br><br></li>
<li><p>Lead in the design and implementation of our next-generation platform for the construction industry, primarily focused on building and supporting distributed systems, internal developer experience, and ease of adoption.</p><br><br></li>
<li><p>Act as a platform evangelist, creating documentation, leading training sessions, and sharing best practices to enable internal engineering teams to utilize platform features effectively.</p><br><br></li>
<li><p>Drive and support the engineering team in all phases of the software development lifecycle, ensuring platform stability, observability, and compliance.</p><br><br></li>
<li><p>Help identify and propose solutions for technical gaps in our platform by running proof of concepts and experiments, with a keen eye on the latest advancements in the Kubernetes ecosystem.</p><br><br></li>
<li><p>Work alongside our Product, UX, and IT teams, leveraging your expertise to influence our product roadmap and deliver innovative solutions that enhance developer productivity.</p><br><br></li>
<li><p>Stay up to date with the latest platform and Kubernetes technology trends, and advocate for their adoption where appropriate.</p><br><br></li>
</ul><br><p>What we’re looking for:</p><br><br><ul>
<li><p>6+ years of experience maintaining application services in kubernetes clusters.</p><br><br></li>
<li><p>Experience provisioning and operating cloud native tools at scale.</p><br><br></li>
<li><p>3+ years of experience as a CKD.</p><br><br></li>
<li><p>6+ years of experience operating cloud-based, highly available, distributed, and scalable systems with large amounts of data.</p><br><br></li>
<li><p>Experience and proficiency in composing and maintaining kubernetes manifests, such as Helm and Kustomize.</p><br><br></li>
<li><p>Experience and proficiency in managing infrastructure as code, such as Terraform.</p><br><br></li>
<li><p>Experience in advising development and customized automation for CI/CD pipelines and building container images.</p><br><br></li>
<li><p>Experience with AWS (RDS, EC2, S3, IAM etc.)</p><br><br></li>
<li><p>Proven ability to lead technical enablement initiatives, mentor engineers, and drive the adoption of new platform features.</p><br><br></li>
</ul><br><br> </div>