Industrial Design Jobs - Port Said Egypt

<strong>Company Description</strong> Menco Group for Industrial Projects &amp; General Contracting, established in 2008, is a competitive provider of industrial projects, maintenance services, and general contracting solutions in the Egyptian market. The company operates across multiple industries, delivering full maintenance and integrated projects spanning civil, electromechanical, and instrumentation disciplines. Menco Group manages end-to-end project phases, including planning, engineering, construction, pre-commissioning, commissioning, and start-up activities. Over the years, the organization has built strong capabilities and qualified teams that enable it to handle large-scale industrial projects with reliability and professionalism.<br><strong>Role Description</strong> The Engineering Planner is a full-time, on-site role based in Port Said. This position is responsible for developing and maintaining project and maintenance schedules, coordinating with engineering, maintenance, and construction teams to ensure timely execution of tasks. The role involves analyzing resource requirements, tracking progress against plans, and updating stakeholders with accurate reports and forecasts. The Engineering Planner will support maintenance and project management activities, optimize workflows, and contribute to risk identification and mitigation. Collaboration with cross-functional teams and adherence to safety and quality standards are key aspects of daily work.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong skills in Maintenance Planning and Maintenance Management.</li><li>Candidates should possess solid Project Planning and Project Management skills.</li><li>Candidates should possess robust Analytical Skills to interpret data, optimize schedules, and support decision-making.</li><li>Relevant engineering degree (e.g., Mechanical, Electrical, Industrial, or related field) or equivalent professional experience.</li><li>Experience in industrial projects, maintenance services, or general contracting, preferably within multidisciplinary environments.</li><li>Proficiency in planning and scheduling tools (such as MS Project, Primavera, or similar software) and MS Office applications.</li><li>Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams on-site.</li><li>Commitment to safety, quality, and continuous improvement in project and maintenance operations.</li></ul>

<p>Lead and supervise the Quality Control Engineers, Inspectors, and Technicians.<br>Ensure all incoming, in-process, and final inspections are conducted in accordance with approved procedures and quality standards.<br>Monitor production processes, identify quality deviations, and ensure timely implementation of corrective and preventive actions.<br>Review inspection reports, non-conformance reports (NCRs), and quality documentation.<br>Coordinate with Production, Engineering, Supply Chain, and other departments to resolve quality-related issues.<br>Ensure compliance with customer specifications, company procedures, and applicable quality standards.<br>Analyze quality performance data and prepare periodic quality reports.<br>Drive continuous improvement initiatives to enhance product quality and process efficiency.<br>Support internal and external quality audits.<br>Ensure proper calibration and maintenance of inspection and testing equipment.<br></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in engineering (Mechanical, Electrical, Industrial, or a related discipline).<br>Proven experience in Quality Control within a manufacturing or industrial environment.<br>Previous experience leading or supervising a quality team is preferred.<br>Strong knowledge of Quality Management Systems and ISO 9001 standards.<br>Proficiency in Microsoft Office applications.<br>Strong analytical and problem-solving skills.<br>Excellent leadership, communication, and organizational skills.<br>Attention to detail with a results-driven mindset.</p></li></ul><p></p>

<p><strong>About the Role:</strong><br>We are seeking a detail-oriented and proactive <strong>Master Data Management Specialist</strong> to join our Supply Chain team. This role will be responsible for managing, validating, and maintaining accurate master data within our ERP system, ensuring data integrity across the organization and supporting ERP implementation and upgrades.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Implement and maintain company-wide item coding structures in alignment with ERP and business rules.</p></li><li><p>Lead and coordinate with all departments to complete ERP master data templates (items, suppliers, customers, BOMs where applicable).</p></li><li><p>Validate all submitted templates for accuracy, completeness, and compliance with coding standards.</p></li><li><p>Perform regular data cleansing and ensure non-duplication of data using validation rules and logic.</p></li><li><p>Maintain and update ERP master data including:</p><ul><li><p>Supplier Register</p></li><li><p>Customer Master</p></li><li><p>Item Master List</p></li><li><p>Other master data domains as required</p></li></ul></li><li><p>Control master data change requests and approvals according to the authority matrix.</p></li><li><p>Support ERP implementation and upgrades from a data perspective.</p></li><li><p>Coordinate with the IT ERP team on master data structure and migration.</p></li><li><p>Train end-users on data entry guidelines and standards.</p></li><li><p>Ensure compliance with internal controls and audit requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Experience:</strong></p><ul><li><p>Bachelor’s degree in industrial engineering, Supply Chain, Logistics, or related field.</p></li><li><p>3–5 years of experience in ERP master data management, preferably within supply chain environments.</p></li><li><p>Hands-on experience with Oracle ERP is preferred.</p></li><li><p>Exposure to manufacturing, logistics, industrial, or trading companies is an advantage.</p></li></ul><p><strong>Technical Skills:</strong></p><ul><li><p>Strong knowledge of ERP master data domains: Item, Supplier, and Customer Masters.</p></li><li><p>Experience with ERP master data templates and data cleansing.</p></li><li><p>Advanced Excel skills (pivot tables, VLOOKUP, duplicates detection).</p></li><li><p>Understanding of item classification logic, units of measure, product hierarchy, and item attributes (procurement, inventory, costing).</p></li></ul><p><strong>Personal Skills:</strong></p><ul><li><p>Exceptional attention to detail and accuracy.</p></li><li><p>Analytical, structured, and process-oriented thinker.</p></li><li><p>Strong documentation discipline.</p></li><li><p>Excellent communication and coordination skills.</p></li><li><p>Ability to work cross-functionally across all departments.</p></li><li><p>High integrity and respect for confidentiality.</p></li></ul><p></p>

<strong>Company Description</strong> LORD For Trade And Industry is a growing organization engaged in trade and industrial activities, with operations focused on delivering high-quality products and services to its clients. The company emphasizes operational efficiency, compliance with applicable regulations, and transparent business practices. Team members collaborate across departments to support continuous improvement and responsible growth. LORD For Trade And Industry values professionalism, integrity, and a commitment to strong financial and operational controls, creating an environment where auditing professionals can make a meaningful impact.<br><strong>Role Description</strong> The Auditor role at LORD For Trade And Industry is a full-time, on-site position based in Port Said. The auditor is responsible for planning and conducting internal audits of financial records, operational processes, and control systems to ensure accuracy, compliance, and efficiency. Day-to-day tasks include reviewing documentation, testing internal controls, analyzing transactions, preparing audit workpapers, and identifying areas of risk or process improvement. The role involves preparing clear audit reports, presenting findings and recommendations to management, and following up on corrective actions. The auditor also collaborates with cross-functional teams to support adherence to company policies, regulatory requirements, and industry standards.<br><strong>Qualifications<br></strong> <ul><li>Strong knowledge of accounting principles, auditing standards, and internal control frameworks.</li><li>Ability to analyze financial data, interpret regulations, and assess risk across business processes.</li><li>Proficiency with office productivity tools and accounting or ERP systems.</li><li>Effective written and verbal communication skills, with the ability to prepare clear audit reports and present findings.</li><li>High attention to detail, strong organizational skills, and the ability to manage multiple audits or assignments.</li><li>Demonstrated integrity, professional ethics, and discretion in handling confidential information.</li><li>Bachelor’s degree in Accounting, Finance, Business, or a related field; professional certifications (e.g., CPA, CIA) are an advantage.</li><li>Experience in auditing, internal controls, or financial analysis within industrial or trading environments is preferred.</li></ul>

<p>1. Role Purpose The Fire Chief is to provide strategic leadership and operational management for the Fire Department to ensure effective protection of life, property, and the environment. Acting as the key link between technical strategy and departmental execution, the Fire Chief translates the guidance of the Fire Business Partner into actionable emergency response protocols, rigorous training programs, and efficient resource allocation. This role ensures that the department maintains a constant state of combat readiness while strictly adhering to international fire safety standards and regulatory requirements. 2. Key Responsibilities The Key Responsibilities for a Fire Chief reporting to a Fire Business Partner focus on executing operational excellence while aligning with high-level technical guidance. • Incident Command &amp; Management: Assume ultimate command at major emergency scenes, including fire suppression, hazardous materials mitigation, and rescue operations. • Operational Readiness: Ensure all fire personnel, vehicles, and equipment are in a constant state of combat readiness through rigorous inspection and maintenance programs. • Technical Implementation: Execute technical fire safety strategies and engineering standards developed by the Fire Business Partner to ensure organizational compliance with NFPA or equivalent codes. • Training &amp; Development: Oversee the design and delivery of specialized training programs and drills to enhance the technical proficiency and safety of the fire team. • Risk Assessment: Establish ongoing programs to identify and assess fire hazards across all facilities, combustible commodities, and equipment. • Reporting: provide the Fire Business Partner with detailed technical reports on incident responses, equipment efficiency, and personnel performance metrics. • Protection of Assets: To minimize injury, loss of life, and property damage through rapid, effective fire suppression and rescue operations. • Operational Excellence: To oversee the day-to-day administration and logistical readiness of firefighting personnel and equipment. • Technical Compliance: To implement and enforce safety codes and technical fire engineering standards as directed by the Fire Business Partner. 3. Decision Authority 1. Operational &amp; Command Authority • Incident Command: Absolute authority to dictate tactical maneuvers, resource deployment, and safety protocols during emergency incidents. • Evacuation Power: The authority to order immediate evacuations of buildings or zones when an imminent threat to life or safety is identified. • Emergency Interruption: Authority to shut down hazardous industrial processes or equipment that pose an immediate fire risk or violate safety codes. 2. Personnel &amp; Team Management • Deployment &amp; Assignment: Authority to assign shifts, designate roles, and mobilize personnel based on operational requirements. • Performance Management: Authority to recommend promotions, disciplinary actions, or commendations for fire department staff. • Competency Validation: Decision on whether an individual firefighter is technically fit for duty or requires immediate removal from the line for retraining and recommend disciplinary actions • Training Approval: Authority to mandate specific drills, simulations, and technical training sessions to maintain team certification levels. 3. Resource Authority • Asset Management: Authority to relocate firefighting apparatus (trucks, pumps, specialized tools) across different sites as needed. 4. Technical &amp; Regulatory Authority • Compliance Inspections: Authority to access any area within the organization’s jurisdiction to conduct fire safety audits and inspections. • SOP Development: Authority to draft and implement Standard Operating Procedures (SOPs), subject to the final technical review of the Fire Business Partner.</p><p><strong>Requirements</strong></p><ul><li><p>Education : High degree.</p><p>&nbsp;</p><p>Good English read, write, and spoke.</p><p>&nbsp;</p><p>Computer skills ICDL Certification</p><p>&nbsp;</p><p>Communications and leadership skills</p><p>&nbsp;</p><p>Experience :</p><p>&nbsp;</p><ul><li><p>Fire &amp; safety not less seven years in fire teams leading supported with courses and certificates.</p></li></ul><p>&nbsp;</p><ul><li><p>Good knowledge in the fire alarm and fire suppression systems.</p></li></ul><p>&nbsp;</p><ul><li><p>Good knowledge in firefighting pipelines and networks</p></li></ul><p>&nbsp;</p><ul><li><p>Goos knowledge about chemical hazards.</p></li></ul><p>&nbsp;</p><ul><li><p>Good knowledge in mechanical and electric.</p></li></ul><p>&nbsp;</p><ul><li><p>Good knowledge in national and international fire codes.</p></li></ul><p>&nbsp;</p><ul><li><p>Able to perform the fire teams strategical training plan and develop it and follow up fire brigade fleet redness.</p></li></ul><p>&nbsp;</p><ul><li><p>Able to lead the emergency different cases.</p></li></ul><p>&nbsp;</p><ul><li><p>Able to supervision and follow up executing fire alarm and firefighting systems projects.</p></li></ul><p>&nbsp;</p></li></ul><p></p>

<p>Ensure compliance with quality standards, specifications, and customer requirement. </p><p>• Monitor and evaluate production processes to ensure consistent product quality and minimize defects. </p><p>• Conduct quality inspections, process audits, and product audits in accordance with established procedures.</p><p>• Identify, investigate, and analyze non-conformities and quality issues, using root cause analysis techniques such as 5 Why and Fishbone Analysis. </p><p>• Develop and follow up on Corrective and Preventive Actions (CAPA) to prevent recurrence of quality issues. • Prepare and maintain quality documentation, inspection reports, and records in accordance with ISO 9001 and ISO45001 requirements. </p><p>• Work closely with Production, Engineering, Maintenance, and Supply Chain teams to resolve quality-related issues. </p><p>• Monitor key quality indicators such as PPM, defect rates, rework, scrap, and customer complaints. </p><p>• Support the implementation of Continuous Improvement and Quality Improvement initiatives. </p><p>• Participate in FMEA, Control Plan, PPAP, MSA, and SPC activities as required. </p><p>• Support internal, external, and customer audits and ensure timely closure of audit findings. </p><p>• Ensure that incoming materials, in-process components, and finished products meet defined quality standards. </p><p>• Analyze quality data and prepare reports to identify trends and improvement opportunities. </p><p>• Coordinate with suppliers regarding quality issues and support supplier corrective actions when required. </p><p>• Promote a strong quality culture and ensure adherence to quality procedures across the production environment.</p><p><strong>Requirements</strong></p><p>• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related discipline). </p><p>• Proven experience in Quality Assurance within manufacturing or industrial environments, preferably in rolling stock, heavy industry, automotive, or similar sectors. </p><p>• Strong knowledge of quality Assurance methodologies, </p><p>• Familiarity with core automotive quality tools including APQP, PPAP, FMEA, SPC, and MSA. </p><p>• Good knowledge of Root Cause Analysis, 5 Why, Fishbone, and Corrective &amp; Preventive Actions (CAPA). </p><p>• Experience in conducting processes, product, and quality audits. </p><p>• Good analytical and problem-solving skills. </p><p>• Strong knowledge of quality inspection and testing methods. </p><p>• Familiarity with ISO 9001 and related quality standards. </p><p>• Proficient in Microsoft Office applications. </p><p>• Strong analytical and problem-solving skills.</p><p> • Excellent communication and organizational skills. </p><p>• Attention to detail with a results-oriented mindset. </p><p>• Fluent in English and Arabic.</p>

<ul><li><p>Calculate, track, and process all costs related to import and export activities (ocean/air/land freight, trucking, customs duties, port handling fees, and demurrage-storages-detentions ).</p></li><li><p>Allocate logistics expenses to outbound/inbound shipments to determine the accurate landed cost of goods.</p></li><li><p>Audit and approve invoices from Shipping Lines, freight forwarders, customs brokers, Truckers, and third-party logistics (3PL) providers prior to payment.</p></li><li><p>Perform routine reconciliations of accounts payable for all services providers.</p></li><li><p>Manage, track, and settle financial petty cash/advances issued to customs brokers and logistics personnel.</p></li><li><p>Monitor actual transportation and storage costs against budgeted allowances to minimize wastage and overcharges.</p></li><li><p>Prepare periodic reports analysing total logistics costs as a percentage of sales and procurement.</p></li><li><p>Analyse variances between estimated and actual logistics expenses, providing actionable recommendations to optimize supply chain spending.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in Accounting, Finance, Supply Chain Management, or a related field.</p></li><li><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 years of experience in cost accounting or logistics accounting (preferably in freight forwarding, import/export, manufacturing, or distribution industries).</p></li><li><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of shipping terms (Incoterms), customs regulations, freight billing. Etc.)</p></li><li><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in SAP, Oracle)</p></li><li><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advanced MS Excel skills (VLOOKUP, Pivot Tables, Data Analysis)</p></li><li><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound knowledge of financial analysis and cost control</p></li></ul><p></p>

<strong><p>LIONTEX IS HIRING!</p><p><br></p><p>Position: Electrical Maintenance Engineer</p></strong><p><strong> Location: Port Said, Egypt</strong></p><p><strong> Industry: Textile Manufacturing<br>Key Resp</strong></p><p></p><strong>o<p>nsibilities<br>* Perfor</p><p></p>m<p> preventive and corrective electrical maintenance.* Trouble</p><p>shoot electrical faults in production machinery.* Maintai</p><p>n electrical panels, motors, VFDs, and control systems.* Ensure </p><p>equipment reliability and minimize downtime.<br>Requirem</p><p></p>e<p>nts<br>* Bachel</p><p></p>o<p>r’s degree in Electrical Engineering (Power or Control).* 2–4 yea</p><p>rs of experience in industrial electrical maintenance.* Practic</p><p>al knowledge of PLC troubleshooting, VFDs, motors, and sensors.* Ability</p><p> to read electrical wiring diagrams and troubleshoot control circuits.* Basic P</p><p>LC programming knowledge is an advantage.* Experie</p><p>nce in textile machinery is preferred.* Strong </p><p>troubleshooting and problem-solving skills.* Must be</p><p> a resident of Port Said Governorate.</p><p><br></p><p><strong> Apply Now:Send your</strong></p><p><strong> CV to &gt; hr@liontex.com.eg<br>Email Su</strong></p><p></p><strong>b<p>ject: Electrical Maintenance Engineer<br>#LIONTEX</p><p></p> <p>#Hiring #ElectricalEngineer #MaintenanceEngineer #PortSaid #TextileIndustry</p></strong><p></p></strong><p></p>

<p>Key Responsibilities:</p><ul><li><p><br>Manage end-to-end procurement activities for technical materials, equipment, spare parts, and engineering services.</p></li><li><p>Develop sourcing strategies, evaluate supplier quotations, negotiate commercial terms, and issue purchase orders.</p></li><li><p>Coordinate with Engineering, Production, Planning, Warehouse, and Quality teams to ensure material availability and compliance with technical specifications.</p></li><li><p>Build and maintain relationships with local and international suppliers while monitoring supplier performance.</p></li><li><p>Track purchase orders, resolve delivery and quality issues, and ensure uninterrupted production.</p></li><li><p>Identify cost-saving opportunities and support continuous improvement initiatives within the procurement function.</p></li><li><p>Ensure all procurement activities comply with company policies, contractual obligations, and project requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Qualifications:</p><p></p><ul><li><p>Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Supply Chain Management, or a related field.</p></li><li><p>5–8 years of experience in technical procurement within manufacturing, railway, automotive, heavy industry, or EPC environments.</p></li><li><p>Strong negotiation, analytical, and supplier management skills.</p></li><li><p>Experience with ERP systems and Microsoft Office is preferred.</p></li></ul><p></p>

<ul><li><p>Operate twin-screw extruders, mixers, compounding machines, and auxiliary equipment for white and colour masterbatch production.</p></li><li><p>Accurately weigh, dose, and feed raw materials (polymeric carriers, white pigments like TiO2, colour pigments, and functional additives) according to approved formulation sheets.</p></li><li><p>Monitor process parameters (temperatures, screw speed, pressure, cutter speed, and cooling water flow) to ensure consistent product dispersion and quality.</p></li><li><p>coordinating with the QC laboratory for colour checks and visual inspections on initial and ongoing production runs and spectral analysis.</p></li><li><p>Troubleshoot minor mechanical and electrical faults on the extrusion lines and report major issues to the maintenance team.</p></li><li><p>Ensure proper packaging, labelling, and palletizing of finished masterbatch products.</p></li><li><p>Adhere strictly to company health, safety, and environmental (HSE) procedures, wearing required PPE and handling chemicals/pigments safely.</p></li><li><p>Perform thorough cleaning of extruders, dies, and mixing equipment during color changeovers to avoid cross-contamination.</p></li><li><p>Maintain daily production logs, raw material consumption records, and shift handover reports.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Industrial / Technical Diploma, Technical Institute, or an equivalent qualification.</p></li></ul><ul><li><p>3 to 5 years of hands-on experience in plastics manufacturing, specifically operating twin-screw extruders and compounding lines.</p></li><li><p>Demonstrated experience in White and Color Masterbatch production is essential.</p></li></ul><ul><li><p>Proficiency in operating twin-screw extruders, gravimetric / volumetric feeders, and pelletizers.</p></li></ul><p></p>

<p><strong>Summary :</strong></p><p><br></p><p><strong>Elgabaly Architects is a collective of forward-thinking architects, engineers, designers, planners, thinkers, and visionaries. Our collaborative team accumulates over 28 years’ experience of designing boundary-breaking projects that seek to enrich humanity, connect locals and visitors to fascinating architectural icons, and redefine design possibilities.</strong></p><p>&nbsp;</p><p><strong>Responsibilities</strong></p><p><br></p><p>· Approved samples.</p><p>· Arrange a final package for the construction documents (soft copy) dated by the latest issue.</p><p>· Coordinate with the site office manager to approve and accept the material.</p><p>· Insure that the final set is existing in site.</p><p>· Insure the staff performance and quality assurance for the site work.</p><p>· Original BOQ of specification.</p><p>· Original design drawings.</p><p>· Prepare a full set ( original copy) for all the site documents in the head office</p><p>· Prepare a full set of material samples and its suppliers in site.</p><p>· Prepare the method of statement for all the Architectural items for each projects, and the phases</p><p> of inspection required.</p><p>· RFI – request for inspection files of log.</p><p>· Update this set weekly</p><p>· acting as the main technical adviser on a construction site for subcontractors, crafts people</p><p> and Operatives</p><p>· checking plans, drawings and quantities for accuracy of calculations;</p><p>· ensuring that all materials used and work performed are as per specifications;</p><p>· agreeing a price for materials and making cost-effective solutions and proposals for the</p><p> intended project;</p><p>· liaising with any consultants, subcontractors, supervisors, planners, quantity surveyors and</p><p> the general workforce involved in the project;</p><p>· Day-to-day management of the site, including supervising and monitoring the site labour</p><p> force and the work of any subcontractors;</p><p>· planning the work and efficiently organizing the plant and site facilities in order to meet</p><p> agreed deadlines;</p><p>. preparing reports as required;</p><p>. Resolving any unexpected technical difficulties and other problems that may arise.</p><p><br></p><p><strong>Qualifications</strong></p><ul><li>Project management and supervision skills</li><li>BA/BS degree in Architecture.</li><li>Minimum experience 12-15years.</li><li>Strong communication and interpersonal skills</li><li>Proficient in AutoCAD and Revit</li></ul>

<ul><li><p>Design Processes: Build manufacturing equipment's layouts.</p></li><li><p>Run tests to make production faster </p></li><li><p>Solve operational issues in plants.</p></li><li><p>Sand blasting for car body Painting and top coat preparation.</p></li><li><p>Set rules to handle dangerous materials safely.</p></li></ul><p></p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree in Chemical Engineering or related physical science field from any accredited university</p></li><li><p>From 1 to 3 years of experience candidates are totally welcomed to apply.</p></li><li><p>Port-said resident is a must</p></li><li><p>Strong abilities in analytical problem-solving.</p></li><li><p>Excellent command of English is a must.</p></li><li><p>Proficiency in Microsoft office.</p></li><li><p>Auto motive Painting field &nbsp;background is preferred</p></li></ul><p></p><p></p><p><strong>*Job Location: Port-said - Port-said resident are highly recommended to apply.</strong></p>

<p><span>We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.</span></p><p><strong>About the Role</strong></p> <p>Join one of the leading retail customer service operations and become the voice of a well-known retail brand. As a Customer Service Advisor, you will assist customers through phone, chat, and email channels, providing support, resolving inquiries, and ensuring a positive customer experience.</p> Key Responsibilities <ul> <li>Handle customer inquiries through voice, chat, and email channels.</li> <li>Provide accurate information regarding products, services, orders, and promotions.</li> <li>Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.</li> <li>Process requests such as order updates, returns, exchanges, and general inquiries.</li> <li>Build positive relationships with customers through professional and courteous communication.</li> <li>Meet individual and team performance targets and quality standards.</li> <li>Accurately document customer interactions within internal systems.</li> <li>Stay updated on products, services, and retail policies to provide the best customer support.</li> <br><br></ul> Candidate Requirements <ul> <li>High school diploma or equivalent.</li> <li>Previous customer service experience is a plus.</li> <li>Arabic speaker with <strong>English proficiency level A2 or above</strong>.</li> <li>Strong communication and interpersonal skills.</li> <li>Basic computer and data entry skills.</li> <li>Ability to multitask and manage time effectively.</li> <li>Customer-focused mindset with strong problem-solving abilities.</li> <li>Ability to work in rotational shifts.</li> <br><br></ul> What We Offer <ul> <li>Competitive salary of <strong>EGP 11,290 Gross</strong>.</li> <li>Professional training and development opportunities.</li> <li>Career growth within a global organization.</li> <li>Supportive and collaborative work environment.</li></ul>

<br><p><strong>Position overview: </strong></p><p><br></p><p>The Project<strong> Manager </strong>is responsible for leading and overseeing construction projects from initiation to successful completion. This role ensures that all project activities are delivered on time, within budget, and in compliance with quality, safety, and regulatory standards. The Project Manager will coordinate closely with internal teams, consultants, contractors, and other stakeholders to achieve project goals and maintain alignment with organizational objectives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Project Planning &amp; Execution</strong></p><ul><li>Lead the full lifecycle of construction projects from concept through to handover.</li><li>Develop comprehensive project plans including scope, schedule, budget, and resource allocations.</li><li>Monitor progress using project management tools and ensure timely delivery of milestones.</li></ul><p><strong>Performance Monitoring &amp; Risk Management</strong></p><ul><li>Track project performance against key metrics and timelines.</li><li>Identify risks and implement effective mitigation strategies to minimize impact on project goals.</li></ul><p><strong>Stakeholder Coordination</strong></p><ul><li>Coordinate with engineering, procurement, and construction teams to ensure seamless workflow and integration.</li><li>Serve as the primary point of contact for clients, consultants, subcontractors, and vendors.</li><li>Resolve technical and operational issues to maintain stakeholder satisfaction.</li></ul><p><strong>Quality &amp; Compliance</strong></p><ul><li>Review and approve technical documentation, design submissions, and change orders.</li><li>Ensure compliance with project specifications, contracts, safety standards, and regulatory requirements.</li><li>Conduct site visits to monitor progress, enforce quality control, and ensure safety compliance.</li></ul><p><strong>Reporting &amp; Communication</strong></p><ul><li>Lead regular project meetings and prepare progress reports for senior management and stakeholders.</li><li>Communicate project status, challenges, and solutions in a clear and timely manner.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Mentor and guide project team members to build technical and managerial capabilities.</li><li>Foster a collaborative working environment and ensure effective knowledge transfer within the team.</li></ul><p><br></p><p><strong>Qualifications &amp; Experience</strong></p><p><br></p><ul><li><strong>Education</strong>:</li><li>Bachelor's degree in civil engineering or a related discipline from an accredited university.</li><li><strong>Experience</strong>:</li><li>Minimum of 15–20 years of experience in construction project management.</li></ul><p>(Oil &amp; Gas, Chemical Building).</p><ul><li>At least 5 years in a leadership role managing large-scale infrastructure.</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li><strong>Technical Skills</strong>:</li><li>Proficient in Microsoft Office, AutoCAD, Primavera P6, and construction management software.</li><li><strong>Language Skills</strong>:</li><li>Advanced proficiency in English (written and verbal).</li><li><strong>Soft Skills</strong>:</li><li>Strong leadership, problem-solving, decision-making, negotiation, and communication skills.</li></ul><p><strong>Certifications (Preferred)</strong></p><ul><li>PMP (Project Management Professional)</li><li>PMI-RMP (Risk Management Professional)</li><li>OSHA Safety Certification or equivalent is an asset</li></ul><p><br></p><p><strong>About EDECS:</strong></p><p><br></p><p>EDECS is a leading organization with 30 years of experience in marine constructions, infrastructure, earthworks, and transportation projects in Egypt and Saudi Arabia, employing more than 2,000 employees. The organization provides innovative, sustainable, and cost-effective solutions for a wide range of projects, delivering excellence and meeting the highest standards of quality, safety, and sustainability.</p><p><br></p><p>The organization has a strong presence in logistics projects, including high-speed and light-speed railways, railway stations, and commercial and administrative buildings. The organization also has extensive experience in earthworks, water irrigation, and yacht marinas. EDECS is a trusted partner for employers seeking to make a positive impact on the communities they serve.</p>

Job responsibilities: monitor customer requests and organize daily visits to ensure fast and efficient service. Coordinate with customers to confirm visit appointments and maintain ongoing follow-up with them. Inspect products and ensure they meet the company’s quality and brand standards. Explain product features, offers, and warranties available to customers. Record customer notes and issues in the system and follow up on their resolution with the relevant departments. Build strong relationships with customers and stores to enhance customer satisfaction and brand loyalty. Seek new opportunities to expand the company’s presence and increase sales within the region. Conduct regular field visits and collect market and customer data. Communicate with plumbers and customers to understand their needs and resolve any issues they face. Participate in regular meetings and seminars to learn about new products and support marketing activities. Follow up with customers regarding offers and services to ensure the best customer experience.<p><strong>Additional details</strong></p><ul><li>Vacancy count: 2</li><li>Shift system: mornings only</li><li>Benefits: health insurance, social insurance, motorcycle/bike required</li></ul>