Ticket Agent Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Requirements</b></p><p><b>Qualifications</b></p><p><br></p><p>Bachelor's degree in Business, Finance, Engineering, or IT.</p><p>5+ years selling ERP and/or CRM solutions.</p><p>Strong understanding of business processes in Finance, Procurement, Supply Chain, Manufacturing, Retail, or Construction.</p><p>Experience selling Microsoft Dynamics 365 or comparable ERP solutions (SAP, Oracle, Infor, etc.).</p><p>Ability to conduct business discovery with CFOs and Operations Directors.</p><p>Experience responding to RFPs and preparing commercial proposals.</p><p>Understanding of implementation methodologies and project lifecycle.</p><p>Excellent presentation and negotiation skills.</p><p>Strong English communication skills; Arabic is highly desirable.</p><p>GCC enterprise sales experience is strongly preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Finance, Engineering, or IT.</li><li>5+ years selling ERP and/or CRM solutions.</li><li>Strong understanding of business processes in Finance, Procurement, Supply Chain, Manufacturing, Retail, or Construction.</li><li>Experience selling Microsoft Dynamics 365 or comparable ERP solutions (SAP, Oracle, Infor, etc.).</li><li>Ability to conduct business discovery with CFOs and Operations Directors.</li><li>Experience responding to RFPs and preparing commercial proposals.</li><li>Understanding of implementation methodologies and project lifecycle.</li><li>Excellent presentation and negotiation skills.</li><li>Strong English communication skills; Arabic is highly desirable.</li><li>GCC enterprise sales experience is strongly preferred.</li></ul><p></p></section>

Company Description NEXA Tech School is a specialized educational institution focused on teaching Programming, Artificial Intelligence, and Robotics to learners aged 6 to 17. The school emphasizes early exposure to technology to build logical thinking, creativity, and problem-solving skills, extending beyond basic coding. Programs are designed around hands-on projects and age-appropriate curricula that keep learners engaged while building real-world capabilities. NEXA Tech School prepares a new generation to understand, create, and innovate with technology. The organization is committed to empowering young people to confidently shape the digital future through practical, tech-focused education.<br>Role Description The Robotics Trainer / Robotics Instructor will deliver structured lessons in robotics and related technologies to children and teenagers in an engaging, age-appropriate manner. Day-to-day responsibilities include preparing lesson plans, setting up and maintaining robotics equipment, leading hands-on projects, and guiding learners through problem-solving and experimentation. The role involves monitoring learner progress, providing feedback, and adapting instructional approaches to different skill levels and learning styles. The instructor will also ensure classroom safety, support competitions or showcase events, and collaborate with colleagues to enhance the robotics curriculum. This is a full-time, on-site role based in Qesm 1st Nasser City.<br>Qualifications<br> <br>Candidates should possess strong robotics-related skills, including Robotics and practical experience with Robot systems. Candidates should have experience with Robotic Welding or similar applied robotic operations in educational or industrial contexts. Candidates should demonstrate Troubleshooting abilities for hardware, software, and system issues in robotics environments. Candidates should be able to perform Preventive Maintenance on robotics equipment to ensure reliability and safety. Experience teaching or mentoring children or teenagers in STEM subjects, especially robotics or programming, is highly beneficial. Strong communication, classroom management, and instructional design skills are preferred. A relevant technical or engineering background in robotics, mechatronics, or a related field is an advantage. Ability to work on-site in Qesm 1st Nasser City and collaborate within a multidisciplinary educational team is required.

Model Development: Assist in designing, training, and fine-tuning machine learning models using Python and modern ML frameworks Data Pipeline Maintenance: Help clean, preprocess, and analyze large datasets to ensure high-quality training inputs for our models Performance Evaluation: Conduct experiments to evaluate model accuracy, precision, and recall; document findings and iterate based on performance metrics Research & Implementation: Stay up-to-date with the latest developments in AI/ML and explore how they can be applied to solve specific fintech problems Collaborative Deployment: Work with the engineering team to integrate model prototypes into our production environment<br><br>Requirements<br><br>Education: Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Statistics, Mathematics, or a related quantitative field Technical Toolkit: Proficiency in Python (specifically libraries like Pandas, Num Py, Scikit-Learn, PyTorch, or Tensor Flow). Back-end or full-stack knowledge Statistical Foundation: A solid understanding of machine learning algorithms, statistics, and linear algebra Data Fluent: Comfortable working with SQL to query and manipulate large datasets Curious & Persistent: You love debugging complex issues and are comfortable with the iterative nature of ML model building<br><br>Nice to have <br><br>Experience with cloud platforms (AWS, GCP, or Azure) and machine learning services (e.g., Sage Maker, Vertex AI) Exposure to LLM and Gen AIPrevious experience or passion projects in the fintech space (e.g., building a sentiment analysis tool for markets, or a personal expense classifier) Familiarity with version control systems like Git<br><br>Benefits<br><br>???? Inspiring Office Environment<br><br>When you come to the mylo office, you'll find creative workspaces, an open design that encourages team collaboration, and a well-equipped kitchen for your daily coffee breaks or snack moments.<br><br>????‍???? Learn from the Best<br><br>You'll be surrounded by experienced, passionate tech professionals who are ready to guide you. You'll learn fast, grow even faster, and gain real-world exposure that will help you take confident steps in your career.<br><br>???? Real Impact<br><br>This isn't a "watch-and-learn" kind of internship. You'll be working on real projects, solving actual problems, and making a difference — from day one.

Company Description SYE English Community is the first dedicated English community in Egypt, focused on helping learners transform their language skills and personal development. Based on a practical, immersive approach, SYE offers programs designed to dramatically improve participants’ English proficiency and confidence. Talented instructors create supportive, interactive learning environments that encourage communication and real-life language use. The community also emphasizes building transferable skills that can positively impact learners’ academic, professional, and personal lives. SYE values collaboration, growth, and a learner-centered mindset in everything it does.<br>Role Description This is a Full Time, part-time or Freelancer on-site English Language Instructor role based in Giza. The instructor will plan and deliver interactive English lessons for groups and individuals, following SYE’s curriculum and teaching methodology. Daily tasks include preparing lesson materials, facilitating speaking activities, monitoring learner progress, and providing constructive feedback. The instructor will assess learner needs, adapt activities to different proficiency levels, and help learners build confidence in communication. Additional responsibilities include maintaining accurate attendance and progress records, collaborating with other instructors, and contributing to a positive, engaging learning community.<br>Location: October -El Dokki- Maadi- Nasr City-Online<br>Qualifications Strong instructional skills in English Teaching, Teaching, and Language Teaching, with the ability to manage diverse learners and classroom dynamics. Background or training in Education, including lesson planning, learner assessment, and student-centered teaching approaches. Clear and accurate Writing skills in English for creating materials, feedback, and reports. High level of spoken and written English proficiency; near-native or advanced (C1/C2) level preferred. Prior experience teaching English or leading language workshops, ideally with young adults or adults. Ability to work on-site in Giza during evenings or weekends, as required by class schedules. Strong communication, active listening, and interpersonal skills, with a supportive and inclusive teaching style. Bachelor’s degree in English, Education, Linguistics, or a related field; TEFL/TESOL/CELTA or similar certification is an advantage.

Company Description Go Physical Therapy NY is dedicated to improving mobility, reducing pain, and enhancing overall well-being for diverse patient populations. An experienced team of skilled healthcare professionals provides personalized care and support throughout each individual’s recovery journey. The practice recognizes that every patient is unique and tailors treatment plans to specific needs and goals. Whether patients are recovering from injury or surgery, or seeking to improve physical performance, Go Physical Therapy NY focuses on helping them achieve sustainable, long-term results. Team members join a patient-centered environment that values compassion, collaboration, and clinical excellence.<br>Role Description The Credentials Specialist is a full-time remote role responsible for managing provider enrollment, credentialing, and re-credentialing processes with insurance payers and regulatory bodies. This role includes collecting, verifying, and maintaining accurate provider information and documentation, ensuring compliance with payer and state requirements, and tracking expirations and renewals for licenses, certifications, and contracts. The Credentials Specialist communicates routinely with providers, payers, and internal teams to resolve credentialing issues, follow up on applications, and support timely approvals. Additional responsibilities may include updating credentialing databases, preparing reports, maintaining organized digital records, and supporting audits to ensure adherence to organizational policies and industry standards.<br>Qualifications<br> <br>Demonstrated experience in provider credentialing, enrollment, or medical administrative support, with strong attention to detail and accuracy. Proficiency with healthcare documentation management, including organizing digital records, tracking expirations, and maintaining up-to-date credentialing files. Strong communication and collaboration skills for working with providers, payers, and multidisciplinary teams in a remote environment. Ability to interpret and apply insurance payer, licensing, and regulatory requirements, and to manage multiple applications and deadlines concurrently. Comfort with using practice management or credentialing software, spreadsheets, and other standard office tools in a remote setting. Strong organizational and time-management capabilities, with the ability to prioritize tasks and maintain confidentiality of sensitive information. Prior experience in physical therapy, outpatient medical practices, or broader healthcare settings is preferred. Associate’s or Bachelor’s degree in a relevant field (such as Healthcare Administration or Business) or equivalent experience is beneficial.

Company Description Kiwe is a financial services company focused on providing accessible, secure, and user-friendly digital payment solutions. The company aims to simplify how individuals and businesses manage everyday payments, transfers, and financial interactions. Kiwe leverages technology to offer convenient services that fit modern lifestyles. Team members join a growing organization that values innovation, customer trust, and seamless user experiences.<br>Day to day Responsibilities Support customers across digital channels, including chat and email, with some outbound calls when needed. Handle customer inquiries related to fintech services, accounts, transactions, and app usage. Resolve customer complaints professionally while managing expectations and providing accurate follow-ups. De-escalate challenging situations with empathy, clarity, and ownership. Troubleshoot basic technical, account-related, or transaction-related issues. Escalate complex cases to the relevant internal teams when required. Maintain high customer satisfaction and service quality standards. Document customer interactions accurately and update internal systems or ticketing tools. Manage multiple customer cases simultaneously while maintaining attention to detail and response quality.<br>Requirements Strong customer support and customer service skills. English level B1 or above. Excellent written and verbal communication skills in English and Arabic. Customer-oriented mindset with strong problem-solving skills. Ability to handle inquiries in a professional, respectful, and empathetic manner. Ability to manage expectations, de-escalate difficult situations, and follow up on open issues. Basic troubleshooting skills for technical, account-related, or service-related issues. Good computer skills and comfort using digital communication tools, support tools, or ticketing systems. Strong organizational skills, attention to detail, and ability to multitask. Ability to work in a fast-paced, customer-facing environment. Flexibility to work rotational shifts and 2 rotational days off. Comfortable working in a hybrid setup in Cairo, Egypt, with reliable internet connectivity for remote work. Previous customer support experience is a plus. Previous experience in fintech, banking, financial services, or e-commerce is an advantage. Diploma or bachelor’s degree in a relevant field, or equivalent practical experience.

About the role We're hiring a Backend / Automation Engineer to build and scale the automation layer behind one of our flagship data products. This is a hands-on engineering role centered on mobile automation and automation testing — building reliable systems that interact with mobile applications programmatically to collect, process, and analyze data at scale. If you enjoy building automation that runs unattended and doesn't break at 3am, this is for you. What you'll do Design, build, and maintain mobile automation systems that drive real mobile apps programmatically Apply automation testing practices to keep these systems stable, repeatable, and reliable Write robust backend services in Python (and/or Node.js) that orchestrate and schedule automation flows Perform behavior analysis — studying app and user interaction patterns to design smarter, more resilient automation Engineer for reliability: explicit waits, retry/backoff logic, idempotency, and graceful failure handling for unattended runs Scale automation across multiple devices and parallel sessions Integrate automation with our AI-driven decision layer Own your work end-to-end — from design to deployment (Docker, CI/CD) Must-have requirements (please only apply if you meet these)2+ years building production backend services in Python or Node.js Hands-on, demonstrable experience automating mobile apps using any mobile automation framework — you should be able to show us something real you've built Solid automation testing skills (writing, structuring, and maintaining automated test suites) Strong understanding of concurrency, error handling, and writing code that runs reliably without supervision Comfortable with REST APIs, databases (Postgre SQL/Mongo DB), Git, and Docker Able to communicate clearly in English (Arabic is a strong plus) Nice to have Behavior analysis experience — interaction patterns, event tracking, or anomaly detection Experience with AI agents, LLM tool calling, or autonomous workflows Large-scale data extraction or processing pipelines Background in RPA or unattended automation systems Hiring process Short technical assessment (~25 min) Practical automation task + team discussion<br>???? Apply to info@projecx.io with your CV and a link or short description of a real mobile automation project you've built (Git Hub, demo, or write-up).

Company Description SYE English Community is the first dedicated English community in Egypt, focused on helping learners transform their language skills and personal development. Based on a practical, immersive approach, SYE offers programs designed to dramatically improve participants’ English proficiency and confidence. Talented instructors create supportive, interactive learning environments that encourage communication and real-life language use. The community also emphasizes building transferable skills that can positively impact learners’ academic, professional, and personal lives. SYE values collaboration, growth, and a learner-centered mindset in everything it does.<br>Role Description This is a Full Time, part-time or Freelancer on-site English Language Instructor role based in Giza. The instructor will plan and deliver interactive English lessons for groups and individuals, following SYE’s curriculum and teaching methodology. Daily tasks include preparing lesson materials, facilitating speaking activities, monitoring learner progress, and providing constructive feedback. The instructor will assess learner needs, adapt activities to different proficiency levels, and help learners build confidence in communication. Additional responsibilities include maintaining accurate attendance and progress records, collaborating with other instructors, and contributing to a positive, engaging learning community.<br>Location: October -El Dokki- Maadi- Nasr City-Online<br>Qualifications Strong instructional skills in English Teaching, Teaching, and Language Teaching, with the ability to manage diverse learners and classroom dynamics. Background or training in Education, including lesson planning, learner assessment, and student-centered teaching approaches. Clear and accurate Writing skills in English for creating materials, feedback, and reports. High level of spoken and written English proficiency; near-native or advanced (C1/C2) level preferred. Prior experience teaching English or leading language workshops, ideally with young adults or adults. Ability to work on-site in Giza during evenings or weekends, as required by class schedules. Strong communication, active listening, and interpersonal skills, with a supportive and inclusive teaching style. Bachelor’s degree in English, Education, Linguistics, or a related field; TEFL/TESOL/CELTA or similar certification is an advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary We are seeking an experienced ServiceNow Project Manager to lead the successful delivery of ServiceNow team implementation, enhancement, and transformation projects. The ideal candidate will be responsible for managing project scope, timelines, budgets, resources, and stakeholder communications while ensuring alignment with business objectives and ServiceNow best practices. The ServiceNow Project Manager will collaborate with cross-functional teams, including business stakeholders, architects, developers, consultants, and vendors, to deliver high-quality solutions across the ServiceNow platform. Key Responsibilities Lead end-to-end delivery of ServiceNow projects, including planning, execution, monitoring, and closure. Manage project scope, schedules, budgets, risks, dependencies, and resource allocation. Coordinate with business stakeholders to gather requirements and define project objectives. Facilitate workshops, project meetings, steering committee sessions, and status reporting. Ensure successful implementation of ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, CSM, SecOps, GRC, or other platform capabilities. Work closely with ServiceNow architects and technical teams to ensure solution alignment with business requirements. Monitor project progress and proactively address risks, issues, and change requests. Ensure adherence to project governance, quality standards, and organizational processes. Manage third-party vendors, implementation partners, and external stakeholders. Drive user adoption, training, change management, and transition to support teams. Prepare executive-level reports, dashboards, and project documentation. Support continuous improvement initiatives and ServiceNow roadmap planning.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.</li><li>5+ years of project management experience delivering enterprise IT projects.</li><li>2+ years of experience managing ServiceNow implementation or enhancement projects.</li><li>Strong understanding of ServiceNow platform capabilities and modules.</li><li>Experience with Agile, Scrum, Waterfall, or hybrid delivery methodologies.</li><li>Proven ability to manage multiple stakeholders and cross-functional teams.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Experience managing project budgets, timelines, and vendor relationships.</li><li>ServiceNow Certified System Administrator (CSA).</li><li>ServiceNow Certified Implementation Specialist (CIS) in one or more modules.</li><li>PMP, Agile, Scrum Master, or equivalent project management certification.</li><li>Experience in digital transformation, IT service management, or enterprise platform modernization initiatives.</li><li>Experience working in large enterprise or government environments.</li></ul><p></p></section>

Company Description SYE English Community is the first dedicated English community in Egypt, focused on helping learners transform their language skills and personal development. Based on a practical, immersive approach, SYE offers programs designed to dramatically improve participants’ English proficiency and confidence. Talented instructors create supportive, interactive learning environments that encourage communication and real-life language use. The community also emphasizes building transferable skills that can positively impact learners’ academic, professional, and personal lives. SYE values collaboration, growth, and a learner-centered mindset in everything it does.<br>Role Description This is a Full Time, part-time or Freelancer on-site English Language Instructor role based in Giza. The instructor will plan and deliver interactive English lessons for groups and individuals, following SYE’s curriculum and teaching methodology. Daily tasks include preparing lesson materials, facilitating speaking activities, monitoring learner progress, and providing constructive feedback. The instructor will assess learner needs, adapt activities to different proficiency levels, and help learners build confidence in communication. Additional responsibilities include maintaining accurate attendance and progress records, collaborating with other instructors, and contributing to a positive, engaging learning community.<br>Location: October -El Dokki- Maadi- Nasr City-Online<br>Qualifications Strong instructional skills in English Teaching, Teaching, and Language Teaching, with the ability to manage diverse learners and classroom dynamics. Background or training in Education, including lesson planning, learner assessment, and student-centered teaching approaches. Clear and accurate Writing skills in English for creating materials, feedback, and reports. High level of spoken and written English proficiency; near-native or advanced (C1/C2) level preferred. Prior experience teaching English or leading language workshops, ideally with young adults or adults. Ability to work on-site in Giza during evenings or weekends, as required by class schedules. Strong communication, active listening, and interpersonal skills, with a supportive and inclusive teaching style. Bachelor’s degree in English, Education, Linguistics, or a related field; TEFL/TESOL/CELTA or similar certification is an advantage.

Company Description SYE English Community is the first dedicated English community in Egypt, focused on helping learners transform their language skills and personal development. Based on a practical, immersive approach, SYE offers programs designed to dramatically improve participants’ English proficiency and confidence. Talented instructors create supportive, interactive learning environments that encourage communication and real-life language use. The community also emphasizes building transferable skills that can positively impact learners’ academic, professional, and personal lives. SYE values collaboration, growth, and a learner-centered mindset in everything it does.<br>Role Description This is a Full Time, part-time or Freelancer on-site English Language Instructor role based in Giza. The instructor will plan and deliver interactive English lessons for groups and individuals, following SYE’s curriculum and teaching methodology. Daily tasks include preparing lesson materials, facilitating speaking activities, monitoring learner progress, and providing constructive feedback. The instructor will assess learner needs, adapt activities to different proficiency levels, and help learners build confidence in communication. Additional responsibilities include maintaining accurate attendance and progress records, collaborating with other instructors, and contributing to a positive, engaging learning community.<br>Location: October -El Dokki- Maadi- Nasr City-Online<br>Qualifications Strong instructional skills in English Teaching, Teaching, and Language Teaching, with the ability to manage diverse learners and classroom dynamics. Background or training in Education, including lesson planning, learner assessment, and student-centered teaching approaches. Clear and accurate Writing skills in English for creating materials, feedback, and reports. High level of spoken and written English proficiency; near-native or advanced (C1/C2) level preferred. Prior experience teaching English or leading language workshops, ideally with young adults or adults. Ability to work on-site in Giza during evenings or weekends, as required by class schedules. Strong communication, active listening, and interpersonal skills, with a supportive and inclusive teaching style. Bachelor’s degree in English, Education, Linguistics, or a related field; TEFL/TESOL/CELTA or similar certification is an advantage.

<h2>Job Description</h2><h2>Social Media Content Evaluator (AI Training)</h2><h3>About the Role</h3><p>What if your instinct for what makes a post go viral — or fall flat — could directly influence how AI communicates with millions of people online? We're looking for Social Media Content Evaluators to review AI-generated posts, captions, and comments, and help ensure they sound natural, culturally aware, and genuinely engaging.</p><p>This is a fully remote, flexible contract role open to anyone who's plugged into social media and has a sharp sense of what works online. No marketing degree or content creation experience required — just a real feel for the social web and a commitment to quality feedback.</p><p><strong>Organization:</strong> Alignerr</p><p><strong>Type:</strong> Hourly Contract</p><p><strong>Location:</strong> Remote</p><p><strong>Commitment:</strong> 10–40 hours/week</p><h2>What You'll Do</h2><ul><li>Review AI-generated social media posts, captions, and comments across a variety of platforms and formats.</li><li>Evaluate content for tone, relevance, engagement potential, and overall quality.</li><li>Identify content that feels unnatural, off-brand, culturally tone-deaf, or inappropriate.</li><li>Assess how well AI captures trending topics, platform-specific conventions, and audience expectations.</li><li>Provide structured, detailed feedback using rating tools and written commentary.</li><li>Work independently through task-based assignments — fully on your own schedule.</li></ul><h2>Who You Are</h2><ul><li>An active social media user with a genuine feel for what resonates online.</li><li>Culturally aware and tuned in to current trends, memes, and platform norms.</li><li>Strong written communicator who can articulate why content works — or doesn't.</li><li>Detail-oriented and consistent in your evaluations.</li><li>Self-motivated and reliable when working independently.</li><li>No prior marketing, content creation, or AI experience required.</li></ul><h2>Nice to Have</h2><ul><li>Familiarity with multiple social platforms — Instagram, TikTok, X, LinkedIn, Reddit, or others.</li><li>Background in writing, editing, communications, or content strategy.</li><li>Experience with content moderation, community management, or digital marketing.</li><li>Broad awareness of internet culture across different communities and demographics.</li></ul><h2>Why Join Us</h2><ul><li>Work on cutting-edge AI projects alongside leading research labs.</li><li>Fully remote and flexible — work when and where it suits you.</li><li>Freelance autonomy with the structure of meaningful, task-based work.</li><li>Contribute to AI development that directly shapes how technology communicates online.</li><li>Potential for ongoing work and contract extension as new projects launch.</li></ul>

Company Description The Swiss Quality Consulting (TSQ) is an IT consultancy focused on helping businesses optimize their digital infrastructure and implement scalable technology solutions. TSQ supports clients with IT strategy, digital transformation, enterprise solutions, cloud integration, cybersecurity, and process automation. The company emphasizes tailored solutions that align with each client’s operational goals and long-term growth plans. By combining strategic insight with deep technical expertise, TSQ ensures seamless integration of advanced technologies into core business processes. The team is committed to delivering reliable, innovative, and client-centric IT services across diverse industries.<br>Role Description The Grok Video Creator role is a remote position responsible for planning, producing, and editing engaging video content that explains complex IT and consulting topics in a clear, accessible way. In this role, you will translate technical concepts and Grok-related insights into concise video scripts, storyboards, and visual narratives suitable for various digital channels. You will collaborate with consultants, subject matter experts, and marketing team members to define content objectives, refine messaging, and ensure brand consistency. Day-to-day tasks include recording and assembling footage, creating or integrating motion graphics, adding sound and visual effects, and optimizing videos for different platforms. You will also analyze content performance, experiment with new formats or styles, and continuously refine the visual identity of TSQ’s Grok-related video content.<br>Qualifications Strong video production skills, including planning, scripting, storyboarding, and on-screen or screen-capture recording. Proficiency in video editing and video post-production, with the ability to deliver polished content end-to-end. Experience with motion graphics and multimedia elements to enhance visual storytelling and clarify complex information. Familiarity with video formats, codecs, and optimization for web, social media, and learning platforms. Ability to translate technical or consulting content into clear, engaging, and visually compelling videos. Comfort working remotely, managing deadlines independently, and collaborating with distributed teams. Experience using modern AI tools (including Grok or similar AI assistants) to research, outline, or enhance content is a plus. Background in media production, communication, design, IT, or a related field, or equivalent practical experience.

Company Description SYE English Community is the first dedicated English community in Egypt, focused on helping learners transform their language skills and personal development. Based on a practical, immersive approach, SYE offers programs designed to dramatically improve participants’ English proficiency and confidence. Talented instructors create supportive, interactive learning environments that encourage communication and real-life language use. The community also emphasizes building transferable skills that can positively impact learners’ academic, professional, and personal lives. SYE values collaboration, growth, and a learner-centered mindset in everything it does.<br>Role Description This is a Full Time, part-time or Freelancer on-site English Language Instructor role based in Giza. The instructor will plan and deliver interactive English lessons for groups and individuals, following SYE’s curriculum and teaching methodology. Daily tasks include preparing lesson materials, facilitating speaking activities, monitoring learner progress, and providing constructive feedback. The instructor will assess learner needs, adapt activities to different proficiency levels, and help learners build confidence in communication. Additional responsibilities include maintaining accurate attendance and progress records, collaborating with other instructors, and contributing to a positive, engaging learning community.<br>Location: October -El Dokki- Maadi- Nasr City-Online<br>Qualifications Strong instructional skills in English Teaching, Teaching, and Language Teaching, with the ability to manage diverse learners and classroom dynamics. Background or training in Education, including lesson planning, learner assessment, and student-centered teaching approaches. Clear and accurate Writing skills in English for creating materials, feedback, and reports. High level of spoken and written English proficiency; near-native or advanced (C1/C2) level preferred. Prior experience teaching English or leading language workshops, ideally with young adults or adults. Ability to work on-site in Giza during evenings or weekends, as required by class schedules. Strong communication, active listening, and interpersonal skills, with a supportive and inclusive teaching style. Bachelor’s degree in English, Education, Linguistics, or a related field; TEFL/TESOL/CELTA or similar certification is an advantage.

Company Description Marketopia is a marketing-focused organization dedicated to helping businesses share inspiring stories with audiences around the world. The team is passionate about crafting compelling narratives that elevate brands and drive measurable impact. Marketopia collaborates closely with clients to understand their goals and translate them into effective sales and marketing initiatives. The company values creativity, integrity, and results, offering team members opportunities to grow their skills in a dynamic, story-driven environment.<br>Role Description The Sales and Marketing Specialist role is a full-time, on-site position based in Alexandria. In this role, you will identify and engage prospective clients, present Marketopia’s services, and manage the full sales cycle from initial contact through closing. You will support marketing campaigns by coordinating outreach activities, preparing sales materials, and contributing to promotional content and events. On a day-to-day basis, you will handle customer inquiries, maintain accurate records in CRM tools, and follow up with leads to build long-term relationships. You will also collaborate with internal teams to align sales efforts with marketing strategies, track performance metrics, and provide feedback that helps optimize campaigns and client experiences.<br>Qualifications<br> <br>Strong communication skills, including clear verbal and written communication, active listening, and presentation abilities. Customer service and relationship-building skills to address client needs, manage expectations, and support a positive client experience. Sales skills, including prospecting, lead qualification, negotiation, and closing to meet or exceed targets. Experience or interest in sales management or coordination, including pipeline tracking and basic reporting. Ability to deliver or support training related to sales processes, tools, or product knowledge as needed. Proficiency with CRM and basic office software; comfort working with sales and marketing metrics. Strong organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment. Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent relevant experience. Experience in marketing, advertising, or a client-facing commercial role is preferred but not required.

Company Description Marketopia is a marketing-focused organization dedicated to helping businesses share inspiring stories with audiences around the world. The team is passionate about crafting compelling narratives that elevate brands and drive measurable impact. Marketopia collaborates closely with clients to understand their goals and translate them into effective sales and marketing initiatives. The company values creativity, integrity, and results, offering team members opportunities to grow their skills in a dynamic, story-driven environment.<br>Role Description The Sales and Marketing Specialist role is a full-time, on-site position based in Alexandria. In this role, you will identify and engage prospective clients, present Marketopia’s services, and manage the full sales cycle from initial contact through closing. You will support marketing campaigns by coordinating outreach activities, preparing sales materials, and contributing to promotional content and events. On a day-to-day basis, you will handle customer inquiries, maintain accurate records in CRM tools, and follow up with leads to build long-term relationships. You will also collaborate with internal teams to align sales efforts with marketing strategies, track performance metrics, and provide feedback that helps optimize campaigns and client experiences.<br>Qualifications<br> <br>Strong communication skills, including clear verbal and written communication, active listening, and presentation abilities. Customer service and relationship-building skills to address client needs, manage expectations, and support a positive client experience. Sales skills, including prospecting, lead qualification, negotiation, and closing to meet or exceed targets. Experience or interest in sales management or coordination, including pipeline tracking and basic reporting. Ability to deliver or support training related to sales processes, tools, or product knowledge as needed. Proficiency with CRM and basic office software; comfort working with sales and marketing metrics. Strong organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment. Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent relevant experience. Experience in marketing, advertising, or a client-facing commercial role is preferred but not required.

Role Overview We are hiring a Senior Project Manager to lead large-scale banking technology implementations across two key verticals:Core Banking (Temenos) Card Management Systems (CMS)<br>Key Responsibilities Lead end-to-end project delivery across Temenos core banking and/or card & payments platforms Manage project scope, timelines, budget, resources, and deliverables Drive system implementation, integration, migration, and rollout activities Coordinate with business, IT, vendors, and third-party providers Own stakeholder engagement, including senior bank leadership and external partners Ensure effective risk, issue, and dependency management Oversee solution delivery across APIs, middleware, and legacy integrations Support testing, UAT, and production deployment cycles Ensure compliance with banking regulations, security, and audit requirements Drive execution within Agile, Waterfall, or hybrid environments<br>Vertical 1: Core Banking (Temenos) Strong experience in:Temenos Transact (T24), Infinity, or related modules Core banking implementation, upgrades, or transformation programs Product configuration, interfaces, and data migration Integration with surrounding banking systems (payments, channels, reporting)<br>Vertical 2: Cards & Payments / CMSStrong experience in:Card Management Systems (CMS) End-to-end cards lifecycle (issuing, acquiring, authorization, clearing, settlement) Payments platforms (switching, wallets, digital payments, real-time payments) Integration with networks (Visa, Mastercard) and payment gateways Knowledge of ISO 8583 / ISO 20022 is a strong advantage<br>Qualifications & Experience Bachelor’s degree in Computer Science, Engineering, or related field5–10+ years of experience in project management within banking or fintech Proven track record delivering complex system implementations Hands-on experience in at least one vertical (Temenos OR Cards/Payments) — exposure to both is highly preferred Strong technical understanding of banking architecture and integrations Experience managing cross-functional and vendor-driven projects<br>Tools & Methodologies Proficiency with JIRA, MS Project, Azure Dev Ops, ALM, or similar tools Strong command of Agile, Waterfall, and hybrid delivery models Experience with project tracking, reporting, and governance<br>Core Competencies Strong delivery ownership and accountability mindset Excellent communication and stakeholder management Ability to operate in fast-paced, high-pressure environments Strong problem-solving and decision-making skills Experience working in matrix and cross-functional structures

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br><br>To maintain a competitive advantage as we grow, we are currently looking for a new " Senior Data Engineer"<br>.<br>Job purpose: to maintain a competitive advantage as we grow, we are looking for a highly skilled Senior Data Engineer to design, develop, and optimize scalable, secure, and high-performance data platforms across the enterprise. This role will play a key part in building and maintaining the data ecosystem that supports our Fintech services, including real-time financial transactions, credit scoring models, regulatory reporting, and customer analytics. The Senior Data Engineer will work closely with Data Architects, Software Engineers, Product Teams, and Data Analysts to develop modern data solutions leveraging Big Data technologies, Data Lakes, ELT/ETL pipelines, and Cloud Data Warehouses while ensuring reliability, security, governance, and regulatory complianc<br>e.<br>Responsibilities:Data Engineering & Platform Development Design, build, and maintain scalable data pipelines for batch and real-time data processing. Develop and optimize data ingestion frameworks from internal and external data sources. Implement and maintain data models to support analytics, reporting, and operational use cases. Collaborate with Data Architects to translate architectural designs into production-ready solutions. Big Data & Distributed Processing Develop and maintain large-scale data processing solutions using technologies such as Apache Spark, Databricks, Flink, Trino, or Presto. Build and optimize distributed data processing workloads handling high-volume financial and behavioral datasets. Work with distributed storage systems including S3, ADLS, HDFS, and related cloud-native services. Optimize data formats such as Parquet, ORC, and Avro for performance and storage efficiency. Data Lakes & Lakehouse Solutions Build and maintain Data Lake and Lakehouse environments using technologies such as Delta Lake, Apache Hudi, or Apache Iceberg. Implement data quality, partitioning, schema evolution, and lifecycle management processes. Support data governance and metadata management initiatives across all data layers. ELT/ETL Development Design, develop, and support robust ELT/ETL pipelines using tools such as Apache Airflow, DBT, AWS Glue, Azure Data Factory, or Kafka Connect. Develop reusable and maintainable transformation logic using SQL, Python, or Scala. Ensure pipeline reliability through monitoring, alerting, logging, and automated recovery mechanisms. Optimize data processing performance and cost efficiency. Data Warehousing & Analytics Enablement Develop and maintain cloud-based data warehouse solutions such as Snowflake, Redshift, Big Query, or Synapse Analytics. Build and optimize dimensional models, fact tables, and data marts to support business intelligence and reporting requirements. Collaborate with analytics teams to ensure efficient access to trusted and governed data assets. Support integration with BI platforms such as Power BI, Tableau, and Looker. Security, Governance & Compliance Implement data security controls including encryption, masking, tokenization, and access management. Ensure compliance with SAMA, NCA, GDPR, and internal security policies. Support data lineage, auditing, and governance initiatives through integration with metadata and cataloging solutions. Participate in data quality and governance programs to ensure accuracy and consistency of enterprise data. Dev Ops & Observability Contribute to CI/CD pipelines and Infrastructure as Code implementations using Terraform, Cloud Formation, or similar tools. Implement monitoring and observability solutions for data pipelines and platforms. Establish and maintain SLAs, data quality checks, and operational dashboards using tools such as Grafana, Prometheus, or Datadog. Troubleshoot production issues and provide performance tuning recommendatio<br>ns.<br>Qualifications:Bachelor's or Master's degree in Computer Science, Data Engineering, Information Systems, or a related technical field.5+ years of experience in Data Engineering, with hands-on experience building and supporting production-grade data platforms. Strong experience with Big Data technologies such as Apache Spark, Databricks, Flink, or similar distributed processing frameworks. Proven experience building and maintaining Data Lakes, Lakehouse architectures, and cloud-based data platforms. Strong proficiency in SQL and at least one programming language such as Python, Scala, or Java. Experience developing ELT/ETL pipelines using Airflow, DBT, AWS Glue, Azure Data Factory, or equivalent tools. Hands-on experience with cloud platforms such as AWS, Azure, or GCP. Experience with cloud data warehouses including Snowflake, Redshift, Big Query, or Synapse. Understanding of data governance, security, and regulatory requirements within Fintech, Banking, or highly regulated environments. Experience working with CI/CD, Infrastructure as Code, and monitoring tools is highly prefer<br>red.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solu<br>tion.

Position: Senior Laboratory Teaching Engineer - Mechanical Engineering Department<br>Reports to: Technical Operations Manager and Industrial Liaison<br>Purpose: The job holder is responsible for operating and maintaining the assigned labs, providing the necessary support for faculty, researchers, teaching assistants, graduate or undergraduate students and external customers, including supervising the installation, operation and maintenance of lab equipment , assisting in procurement vendors including market surveys and the collection of price quotations, and spare parts, training equipment users, assuring equipment operation, setting up the equipment operation schedule, organizing work flow, ensuring lab safety, and representing the department of mechanical engineering in University and school events. In addition, the job holder is responsible for assisting instructors of courses to which he or she is assigned as a teaching assistant in facilitating learning activities inside and outside the classroom and the laboratory.<br>Responsibilities:Assist in preparing the technical data and documents for accreditation reports, e.g. ABET, Supreme Council, Middle States, and others Assist faculty in selecting different equipment Assist in establishing and maintaining links with vendors of equipment, supplies, and technical services Assist in managing maintenance operations and contracting for the department Ensure assigned labs’ readiness for any technical task within its predetermined mission Operate and maintain all assigned labs’ assets, e.g. machines, equipment, tools and infrastructure, under the guidance of the faculty lab supervisor Implement and report all labs’ technical work instructions, Lab needs and activities to the faculty lab supervisor Run trials of the work to be carried out by students prior to the lab session Set up, conduct, and explain experiments to students in the assigned labs Assist faculty lab supervisors in the development of lab manuals and procedures With the approval of the faculty lab supervisor, facilitate the projects or research endeavors of the undergraduate or graduate students, as well as researchers and professors in their research activities or grants and engineering and science services Stay up to date and report to lab faculty supervisors on new or required developments in fields related to the assigned labs Procure consumables or simple supplies from local market vendors, and perform any required market survey Contact the vendors to get price quotations for any required items Maintain an updated inventory of all lab items Ensure smooth operation of the lab in supporting instructors, students, and course requirements, while maintaining proper inter-lab relations Continuously train subordinates to maintain their competence in using all the labs’ assets Facilitate the projects or research endeavors of the undergraduate or graduate students, in their thesis as well as researchers and professors in their research activities or grants and engineering services Carry out various manual tasks using manual tools, where applicable Ensure safe and clean working environment within the assigned labs and their premises, in coordination with the AUC health and safety department Apply safety regulations or precautions, safe work practices, and immediately report any safety violation incident or condition or potential hazards Monitor first aid kits, fire-fighting equipment and safety gears in coordination with the AUC clinic and health and safety department Supervise the cleanliness of the lab workplace, equipment and tools Support students in carrying out experimental work in labs Assist in all required duties related to students in coordination with the faculty supervisor Assist in preparing course material and lab handouts under the guidance of the course instructor Conduct revision or problem sessions which do not require the introduction of new materials to students under the guidance of the course instructor Leading in-class discussions and group activities which do not require the introduction of new materials to students under the guidance of the course instructor Perform any other related duties as assigned<br><br>Requirements:Minimum Education Requirements:Bachelor’s degree in mechanical or mechatronics engineering A minimum of five years of experience in related fields At least one year of experience as a lab engineer or a similar experience Technical Skills:High level of competency with drafting and 3-D modeling tools High level of competency with engineering software including Matlab and ANSYS fluent Hands-on experience with energy-systems Strong Microsoft Office tools competency Strong interpersonal and communication skills Strong scientific background Skills: Advanced English skills, reading and writing Very good Arabic skills, reading and writing Very good communication skills in both English and Arabic Very good time management and planning skills Good interpersonal skills. Good computer skills and work experience with the main Microsoft office software<br><br><br>This position is open until July 9th, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br><br>To maintain a competitive advantage as we grow, we are currently looking for a new " Senior Data Engineer"<br>.<br>Job purpose: to maintain a competitive advantage as we grow, we are looking for a highly skilled Senior Data Engineer to design, develop, and optimize scalable, secure, and high-performance data platforms across the enterprise. This role will play a key part in building and maintaining the data ecosystem that supports our Fintech services, including real-time financial transactions, credit scoring models, regulatory reporting, and customer analytics. The Senior Data Engineer will work closely with Data Architects, Software Engineers, Product Teams, and Data Analysts to develop modern data solutions leveraging Big Data technologies, Data Lakes, ELT/ETL pipelines, and Cloud Data Warehouses while ensuring reliability, security, governance, and regulatory complianc<br>e.<br>Responsibilities:Data Engineering & Platform Development Design, build, and maintain scalable data pipelines for batch and real-time data processing. Develop and optimize data ingestion frameworks from internal and external data sources. Implement and maintain data models to support analytics, reporting, and operational use cases. Collaborate with Data Architects to translate architectural designs into production-ready solutions. Big Data & Distributed Processing Develop and maintain large-scale data processing solutions using technologies such as Apache Spark, Databricks, Flink, Trino, or Presto. Build and optimize distributed data processing workloads handling high-volume financial and behavioral datasets. Work with distributed storage systems including S3, ADLS, HDFS, and related cloud-native services. Optimize data formats such as Parquet, ORC, and Avro for performance and storage efficiency. Data Lakes & Lakehouse Solutions Build and maintain Data Lake and Lakehouse environments using technologies such as Delta Lake, Apache Hudi, or Apache Iceberg. Implement data quality, partitioning, schema evolution, and lifecycle management processes. Support data governance and metadata management initiatives across all data layers. ELT/ETL Development Design, develop, and support robust ELT/ETL pipelines using tools such as Apache Airflow, DBT, AWS Glue, Azure Data Factory, or Kafka Connect. Develop reusable and maintainable transformation logic using SQL, Python, or Scala. Ensure pipeline reliability through monitoring, alerting, logging, and automated recovery mechanisms. Optimize data processing performance and cost efficiency. Data Warehousing & Analytics Enablement Develop and maintain cloud-based data warehouse solutions such as Snowflake, Redshift, Big Query, or Synapse Analytics. Build and optimize dimensional models, fact tables, and data marts to support business intelligence and reporting requirements. Collaborate with analytics teams to ensure efficient access to trusted and governed data assets. Support integration with BI platforms such as Power BI, Tableau, and Looker. Security, Governance & Compliance Implement data security controls including encryption, masking, tokenization, and access management. Ensure compliance with SAMA, NCA, GDPR, and internal security policies. Support data lineage, auditing, and governance initiatives through integration with metadata and cataloging solutions. Participate in data quality and governance programs to ensure accuracy and consistency of enterprise data. Dev Ops & Observability Contribute to CI/CD pipelines and Infrastructure as Code implementations using Terraform, Cloud Formation, or similar tools. Implement monitoring and observability solutions for data pipelines and platforms. Establish and maintain SLAs, data quality checks, and operational dashboards using tools such as Grafana, Prometheus, or Datadog. Troubleshoot production issues and provide performance tuning recommendatio<br>ns.<br>Qualifications:Bachelor's or Master's degree in Computer Science, Data Engineering, Information Systems, or a related technical field.5+ years of experience in Data Engineering, with hands-on experience building and supporting production-grade data platforms. Strong experience with Big Data technologies such as Apache Spark, Databricks, Flink, or similar distributed processing frameworks. Proven experience building and maintaining Data Lakes, Lakehouse architectures, and cloud-based data platforms. Strong proficiency in SQL and at least one programming language such as Python, Scala, or Java. Experience developing ELT/ETL pipelines using Airflow, DBT, AWS Glue, Azure Data Factory, or equivalent tools. Hands-on experience with cloud platforms such as AWS, Azure, or GCP. Experience with cloud data warehouses including Snowflake, Redshift, Big Query, or Synapse. Understanding of data governance, security, and regulatory requirements within Fintech, Banking, or highly regulated environments. Experience working with CI/CD, Infrastructure as Code, and monitoring tools is highly prefer<br>red.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solu<br>tion.