Company Description Go Physical Therapy NY is dedicated to improving mobility, reducing pain, and enhancing overall well-being for diverse patient populations. An experienced team of skilled healthcare professionals provides personalized care and support throughout each individual’s recovery journey. The practice recognizes that every patient is unique and tailors treatment plans to specific needs and goals. Whether patients are recovering from injury or surgery, or seeking to improve physical performance, Go Physical Therapy NY focuses on helping them achieve sustainable, long-term results. Team members join a patient-centered environment that values compassion, collaboration, and clinical excellence.
Role Description The Credentials Specialist is a full-time remote role responsible for managing provider enrollment, credentialing, and re-credentialing processes with insurance payers and regulatory bodies. This role includes collecting, verifying, and maintaining accurate provider information and documentation, ensuring compliance with payer and state requirements, and tracking expirations and renewals for licenses, certifications, and contracts. The Credentials Specialist communicates routinely with providers, payers, and internal teams to resolve credentialing issues, follow up on applications, and support timely approvals. Additional responsibilities may include updating credentialing databases, preparing reports, maintaining organized digital records, and supporting audits to ensure adherence to organizational policies and industry standards.
Qualifications

Demonstrated experience in provider credentialing, enrollment, or medical administrative support, with strong attention to detail and accuracy. Proficiency with healthcare documentation management, including organizing digital records, tracking expirations, and maintaining up-to-date credentialing files. Strong communication and collaboration skills for working with providers, payers, and multidisciplinary teams in a remote environment. Ability to interpret and apply insurance payer, licensing, and regulatory requirements, and to manage multiple applications and deadlines concurrently. Comfort with using practice management or credentialing software, spreadsheets, and other standard office tools in a remote setting. Strong organizational and time-management capabilities, with the ability to prioritize tasks and maintain confidentiality of sensitive information. Prior experience in physical therapy, outpatient medical practices, or broader healthcare settings is preferred. Associate’s or Bachelor’s degree in a relevant field (such as Healthcare Administration or Business) or equivalent experience is beneficial.