وظائف نظم و معلومات - القاهرة مصر

Job Purpose The Information Security Manager – Egypt establishes, maintains, and continuously improves the information security and cybersecurity posture of Pay Tabs' Egyptian operations. The role exists for two complementary reasons:Regulatory necessity — to provide a designated, locally accountable security function that satisfies Central Bank of Egypt (CBE) cybersecurity and payment-sector oversight expectations, including local incident notification, reporting, and inspection readiness. Departmental support to the Group — to act as the local execution and assurance layer for the Group Information Security function, extending the reach of the Group Information Security Manager into the Egyptian entity by implementing Group policies, evidencing controls, managing local risk, and reporting upward.<br><br>Key Responsibilities Regulatory & Compliance (Egypt focus) Own cybersecurity regulatory compliance for Pay Tabs Egypt and ensure adherence to CBE cybersecurity regulations and the security/governance obligations applicable to payment service providers and payment system operators under the Central Bank and Banking System Law (Law No. 194 of 2020) and related CBE instructions. Maintain compliance with the Egyptian Personal Data Protection Law (Law No. 151 of 2020) in coordination with the Group privacy/DPO function. Prepare, maintain, and submit regulatory notifications and periodic reports to the CBE, including cyber incident notifications within mandated timelines. Coordinate and support CBE inspections, on-site reviews, external audits, and regulatory examinations managing evidence collection, response, and remediation tracking. Maintain a current mapping of local controls to CBE requirements and reconcile them against Group frameworks (ISO 27001, PCI DSS). Governance, Policy & Standards Localize and implement Group information security policies, procedures, and standards for the Egyptian entity, adapting them to Egyptian regulatory and legal requirements where needed. Maintain the local control documentation set (policies, procedures, standards, registers) with proper version control and governance approval. Provide local input, papers, and reporting to the Cyber Security Committee. Risk Management Identify, assess, and track information security and cyber risks specific to the Egyptian operation; maintain the local risk register and feed into the Group risk process (ISO 31000-aligned). Track Key Risk Indicators (KRIs) and residual risk for local assets and processes. Conduct and support third-party / supply chain security assessments for Egyptian vendors and service providers. Security Operations & Technical Assurance Oversee local implementation of technical and operational controls (identity and access management, vulnerability management, logging and monitoring, network and endpoint security) in coordination with IT and Group security. Coordinate vulnerability scanning, penetration testing, and remediation for in-scope Egyptian systems. Support PCI DSS scope maintenance, evidence collection, and assessment activities for the Egyptian environment. Incident Management Act as local incident coordinator; ensure cyber incidents are detected, triaged, escalated, and reported in line with the Group incident procedure and CBE notification requirements. Maintain local incident records, lead or contribute to post-incident reviews, and track corrective actions to closure. Awareness & Culture Deliver the Group security awareness program locally training, phishing simulations, and role-based awareness adapted to the Arabic/English needs of Egyptian staff. Reporting & Support to the GISMProvide regular, structured reporting to the Group Information Security Manager on local compliance status, risk posture, incidents, KRIs, and remediation progress. Support Group-wide initiatives, audits, and certifications as they apply to Egypt. Liaise with local IT, business, legal, HR, and internal audit functions on behalf of the security function<br>.<br>Required Qualifications & Experience Bachelor’s degree in computer science, Information Technology, Information Security, or a related field.7+ years of information security experience, with 3+ years in a financial services, fintech, payments, or otherwise regulated environment. Demonstrable knowledge of CBE cybersecurity regulatory requirements and the Egyptian payments/banking regulatory landscape. Working knowledge of PCI DSS, ISO 27001, and ISO 31000. Familiarity with Egypt Data Protection Law 151/2020. Experience supporting regulatory inspections and external audit<br>s.<br>Certifications (Preferred) ISO 27001 Lead Implementer / Lead Auditor. CISSP, CISM, or CRISC. A PCI-related qualification is an advanta<br>ge.<br>Skills & Competencies Strong grasp of regulatory compliance and audit management in a financial/payments context. Risk assessment and GRC capability. Technical breadth across core security domains. Excellent stakeholder management; able to operate effectively as a lean/sole local security resource. Fluent Arabic and English essential for regulator liaison and staff communication. Strong documentation, evidence-management, and reporting ski<br>lls.

Install, configure, and troubleshoot Windows operating systems and business applications. Manage user accounts, permissions, and group policies in Active Directory. Manage day-to-day operations of servers, networks, and storage systems. Track, manage, and audit all hardware and software assets (ITAM) across the organization. Execute qualification activities for infrastructure components per GXP and GAMP 5 standards. Respond to infrastructure incidents promptly, ensuring MTTR < 2 hours. Implement infrastructure security measures, network segmentation, and patch management. Ensure 100% completion of scheduled backups and participate in disaster recovery drills. Support network connectivity, printers, shared folders, and corporate applications. Monitor and maintain IT infrastructure, including servers and network devices. Perform routine system maintenance, updates, and patch management. Assist in backup and restore operations and verify backup success. Install and support endpoint security solutions (e.g., antivirus/EDR). Document incidents, solutions, and standard operating procedures (SOPs). Escalate complex technical issues to senior IT staff when required. Ensure compliance with IT security policies and company standards. Participate in IT projects, deployments, and infrastructure upgrades. Train and enable end-users on how to effectively utilize core business applications and office productivity tools (e.g., MS Office suite). Demonstrate proficiency in AI tools—specifically Microsoft Copilot Pro—and actively educate staff on leveraging AI features across Microsoft Office applications and Microsoft Teams to enhance overall workflow efficiency.<br>Qualifications, experience and skills required Bachelor’s degree in computer science, Information Technology, or a related field. Years of experience in IT Support or System Administration (2–4 years). Good knowledge of Windows 10/11 and Windows Server. Basic understanding of Active Directory, DNS, DHCP, and Group Policy. Basic networking knowledge (TCP/IP, VLANs, Routing, Switching). Familiarity with Microsoft 365 and Outlook. Experience with troubleshooting hardware, software, and printer issues. Basic knowledge of virtualization technologies (VMware/Hyper-V) is an advantage. Basic understanding of backup solutions and cybersecurity concepts is a plus. Strong problem-solving and analytical skills. Good communication skills and customer-oriented attitude. Ability to work independently and as part of a team. Good command of written and spoken English.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEresponsible for providing advanced technical support for Windows operating systems and internal systems within an organization.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCEBachelor's degree in computer engineering, computer science, information technology, or a related. MCSE, Microsoft Exchange, Citrix certificates.experience 2 to 5 years in managing IT infrastructure and services that use Windows systems and servers. JOB DUTIES AND RESPONSIBILITIESProvide technical assistance and support for Windows operating systems and internal systems. Manage Windows-based computer systems: Oversee the installation, configuration, and maintenance of Windows servers, and related systems. Ensure system security: Implement and maintain security measures to protect the organization's Windows systems from unauthorized access, viruses, and other threats. Create and maintain documentation for troubleshooting procedures and solutions. Collaborate with other IT teams to ensure the smooth operation of internal systems

<p>لأكثر من سبعين عامًا، كانت مجموعة حلُّوب شريكًا ومبدعًا لتجارب فاخرة في الشرق الأوسط. في سعيها للتميز كتاجر فاخر هجينة، قامت المجموعة باختيار محفظة تتضمن أكثر من 10 علامات تجارية مملوكة وتعزيز خبراتها في التوزيع والتسويق لأكثر من 400 اسم دولي عبر فئات الموضة الفاخرة والجمال والمجوهرات والساعات والنظارات والفن في العيش.</p> <p>يُتَّخذ كل خطوة في مجموعة حلُّوب لبناء مستقبل تتحول فيه أحلام الفخامة إلى واقع — جسر بين الثقافات وخلق تجارب لا تُنسى لمستهلكينا. سواء من خلال التجديد المستمر للنفس، أو الالتزام بالابتكار، أو تبني تقنيات جديدة، فإن المجموعة تشكل مستقبل تجارة الفاخرة بالتجزئة. تقدم تجارب شاملة عبر قنوات متعددة إلى أكثر من 950 متجرًا، منصات عبر الإنترنت، وتطبيقات الهاتف المحمول. تقود هذه الرحلة المبتكرة The Greenhouse — المركز الابتكاري للمجموعة وحاضنة ومسرّعة للشركات الناشئة والأعمال الناشئة إقليميًا وعالميًا.</p> <h4>ما ستقوم به</h4> <p>نبحث عن مساعد دعم تقنية المعلومات (مساعد تقنية معلومات خاصة بمكان العمل) لتقديم دعم فني استثنائي وإدارة خدمات عبر منظومة تكنولوجيا مكان العمل في حلُّوب. هذا الدور أساسي لضمان أن جميع الموظفين يحصلون على خدمات تكنولوجيا موثوقة وآمنة وفعالة عبر مكاتبنا وبيئات البيع بالتجزئة.</p> <p>سيدير موظف مكان العمل حلّ القضايا والطلبات ضمن فريق End User Computing (EUC) وتكنولوجيا مكان العمل، يوفر الدعم عند التصعيد، ويراقب أداء الموردين للبنية التحتية لتقنية المعلومات والصوت والفيديو والاتصالات والطباعة. يتطلب هذا الدور حلاً استباقيًا للمشكلات يجمع بين الخبرة التقنية العملية وإدارة الموردين وأصحاب المصلحة، مع قيادة التحسين المستمر وضمان الالتزام بمستويات الخدمة (SLAs) ومؤشرات الأداء (KPIs) ومعايير الخدمة لدى حلُّوب.</p> <h4>دعم البنية التحتية والتكنولوجيا</h4> <ul> <li>إعداد ودعم جميع المتاجر، بما في ذلك نقاط البيع، الطابعة، ماسح الباركود، ودعم التطبيقات الأساسية.</li> <li>استكشاف وإصلاح مشكلات أنظمة نقاط البيع (POS)، إدارة المخزون، أجهزة الكمبيوتر، الطابعات، الهواتف والشبكات لموظفي المتجر.</li> <li>أجهزة ويندوز/macOS، iOS/أندرويد، أجهزة محمولة، منصات مؤتمرات (Zoom، MS Teams)، وأدوات الاتصال (VPN، النطاق العريض، 5G، LAN/WAN، الواي فاي).</li> <li>إجراء صيانة وقائية مخطط لها مع الموردين لحل المشكلات المتكررة.</li> <li>إظهار المعرفة في تصميم وتركيب وصيانة أجهزة مكان العمل ومحطات العمل.</li> <li>السفر إلى المواقع بين المكتب المؤسسي والمتاجر والمخزن وCADF.</li> </ul> <h4>إدارة الموردين والشركاء</h4> <ul> <li>الم oversight لموردي التقنية الخارجية لضمان الامتثال لمؤشرات الأداء وSLA.</li> <li>إدارة موارد الموردين للمشروعات التشغيلية والتركيبات وإزالة التمكين.</li> <li>التعاون الوثيق مع فرق Service Desk وNOC وهندسة الشبكات وعمليات الخدمة.</li> </ul> <h4>العمليات والتقارير</h4> <ul> <li>الامتثال لسياسات المخاطر والأمان والتغيير.</li> <li>توفير تقارير دورية عن عمليات EUC وأداء الموردين وتحديثات الوضع.</li> <li>دعم وضع ميزانية للـ OPEX المرتبط بالمناطق ودورة حياة أصول التكنولوجيا، بما في ذلك الشراء.</li> </ul> <h4>التحسين المستمر والقيادة</h4> <ul> <li>تحديد وتنفيذ أساليب لتحسين كفاءة وفعالية فريق EUC.</li> <li>تحليل بيانات التذاكر وملاحظات المستخدمين لمعالجة المشكلات المتكررة.</li> <li>توجيه ومناهجة Workplace Associates كجهة تصعيد.</li> <li>التعاون مع القيادة لتبني تقنيات مبتكرة وت streamlined العمليات.</li> </ul> <h4>تجربة العملاء</h4> <ul> <li>التصرف كنقطة اتصال إقليمية للتصعيدات، والتأكد من الحل السريع.</li> <li>بناء الثقة والحفاظ على علاقات عمل وثيقة مع أصحاب المصلحة عبر العمل.</li> <li>المساهمة في NPS للموظفين من خلال تقديم خدمة استباقية وموثوقة ومركزة على العميل.</li> </ul> <h4>افتتاحات المتاجر والإغلاقات والتجديدات</h4> <p>دعم أنشطة تكنولوجيا مكان العمل مع افتتاح المتاجر الجديدة، الإغلاق، النقل، والتجديد، مع التأكد من تجهيز كافة معدات تكنولوجيا المعلومات اللازمة واتصالها، وأجهزة POS، والطابعات، والماسحات، وأجهزة محمولة وتكنولوجيا مكان العمل ذات الصلة وتثبيتها واختبارها واستعادتها أو إيقاف استخدامها وفق الحاجة.</p> <p>التنسيق مع عمليات التجزئة، تخطيط المتاجر، المشاريع، الموردين، Service Desk، الشبكة، وبقية فرق التقنية لضمان جاهزية التكنولوجيا، واضحة ملكية الأعمال، التصعيد في الوقت المناسب للعراقيل، والانتقال السلس خلال مراحل البدء والتعافي من الإغلاق أو التجديد.</p> <h4>إي-الفوترة / دعم إي-الإيصال</h4> <ul> <li>دعم حوادث وطلبات إي-الفوترة والإي-إيصال من خلال ضمان التصنيف الصحيح، اختيار البلد/الموقع، التوجيه، الأولوية، والتصعيد بناءً على التأثير التجاري والمتطلبات الخاصة بكل بلد.</li> <li>المساعدة في القضايا التشغيلية المتعلقة بدمج الفواتير، GS1، استخراج الفواتير، معالجة الإيصالات، وغيرها من سير العمل ذات الصلة، مع العمل مع فرق إدارة الخدمة وITSM لتحسين منطق التوجيه، قواعد الأولوية القائمة على الفئة الفرعية، ورؤية التقارير.</li> </ul> <h4>ما تحتاجه للنجاح:</h4> <h4>الخبرة والخلفية</h4> <ul> <li>0-3 سنوات خبرة في دعم تقنية المعلومات وتكنولوجيا مكان العمل في بيئات المؤسسات أو متعددة المواقع للبيع بالتجزئة.</li> <li>خبرة قوية في إصلاح المشكلات عبر Windows 10/11، macOS، اللابتوبات، الأجهزة المكتبية، والأجهزة المحمولة والطابعات.</li> <li>خبرة في دعم الأجهزة المحمولة، اتصالات النطاق العريض/5G، وأدوات الوصول عن بُعد.</li> <li>الإلمام بـ Active Directory، Microsoft Intune، Entra، منصات MDM بما فيها Apple Business Manager، وإدارة الأصول.</li> <li>مهارات مثبتة في إدارة الموردين ورصد تقديم الخدمة.</li> </ul> <h4>المهارات التقنية</h4> <ul> <li>معرفة بنية تحتية لتقنية مكان العمل، بما في ذلك أنظمة AV، والاتصالات، وWi‑Fi، وشبكات LAN وWAN.</li> <li>خبرة عملية في VPNs وتسجيل الدخول الأحادي (SSO)، والمصادقة متعددة العوامل (MFA)، وحلول التنقل المؤسسي.</li> <li>إتقان مجموعة Microsoft Office (Outlook وTeams وExcel وWord) ومنصات المؤتمرات مثل Zoom وTeams وGoogle Meet.</li> <li>مهارات قوية في استكشاف المشكلات والوقاية وحلها.</li> </ul> <h4>الشهادات (مفضل)</h4> <ul> <li>ITIL Foundation، A+.</li> <li>شهادات Microsoft (MCSE/MCSA).</li> <li>شهادات Cisco (CCNA، CCNP).</li> <li>شهادات الأجهزة (HP، Apple، Lenovo).</li> </ul> <h4>الكفاءات الأساسية والقيم</h4> <ul> <li>تكييف أساليب التواصل لتلبية احتياجات أصحاب المصلحة بوضوح وتأثير.</li> <li>التعرف على وجهات نظر متنوعة في حل المشكلات وتبنيها.</li> <li>المرونة والتفاؤل في المواقف الصعبة.</li> <li>أولوية احتياجات العميل في جميع القرارات، وتقديم حلول مخصصة.</li> <li>إظهار التفكير النقدي والحكم الرشيد في حل القضايا المعقدة.</li> <li>دعم تطوير المواهب وتعزيز ثقافة التعاون.</li> </ul> <h4>المهارات الناعمة</h4> <ul> <li>اتصال ممتاز وإدارة أصحاب المصلحة مع نهج يضع العميل أولاً.</li> <li>القدرة على تعدد المهام في بيئات عالية الضغط ومبنية على المشاريع.</li> <li>عقلية تحليلية قوية مع تركيز على التحسين المستمر.</li> <li>مهنية وحسن تصرف والقدرة على توجيه الزملاء بشكل فعال.</li> </ul> <h4>ما يمكننا أن نقدمه لك</h4> <p>معنا، ستتحقق طموحاتك وتصبح واقعًا. سنساعدك في صقل مسارك من خلال تجارب enriching وفرص التعلم والتطوير، والتعرض لمهام مختلفة ضمن دورك أو من خلال التنقل الداخلي.Group Group تقدم مسارات مهنية متنوعة لأولئك الذين يتميزون يوميًا.</p> <p>نحن ندرك القيمة التي تجلبها، ونسعى لتوفير حزمة مزايا تنافسية تشمل الرعاية الصحية، مساهمة تعليم الطفل، سياسات العمل عن بُعد ومرونة، كما نقدم خصومات مميزة للموظفين.</p> <h4>استخدام GenAI في عملية التقديم</h4> <p>لدعم تجربة عادلة ومتسقة لجميع المرشحين، نطلب إكمال التقييمات والمقابلات بشكل مستقل ودون مساعدة من أدوات الذكاء الاصطناعي التوليدي. هذا يضمن فهمنا لنقاط قوتك وتفكيرك وكيفية مقاربتك للمواقف الواقعية.</p> <h4>ندعو جميع المتقدمين لتقديم الطلب</h4> <p>يتطلب تحفيز عملنا إسهام التنوع في التفكير والثقافة والخلفية والقدرات والآراء المختلفة لإلهام عملائنا وتحفيزهم وإسعادهم. في مجموعة حلُّوب، نلتزم بالشمول والتنوع.</p> <p>نرحب بجميع المتقدمين للتقديم وأن يكونوا جزءًا من مستقبلنا المثير. نضمن فرصة متساوية لجميع المتقدمين بغض النظر عن الجنس أو العمر أو العرق أو الدين أو الأصل الوطني أو حالة الإعاقة.</p>

Position Summary:The Information Security Lead is responsible for leading, managing, and continuously improving One Health's Information Security Program. The role serves as the primary operational owner of all information security, cybersecurity, risk management, governance, compliance, security operations, security architecture, vulnerability management, and incident response activities. The Information Security Lead will ensure that security controls, policies, standards, and procedures are effectively implemented and maintained across the organization while supporting business objectives and compliance requirements. The role will coordinate with business units, IT teams, third-party providers, auditors, regulators, and AXA Group stakeholders to maintain an effective and mature security posture.<br>Key Responsibilities Information Security Governance & Management• Lead and manage the Information Security Program across the organization.• Develop, implement, maintain, and continuously improve the Information Security Strategy, Roadmap, Policies, Standards, Procedures, and Guidelines.• Define and execute annual information security objectives aligned with business goals and AXA Group requirements.• Establish and monitor Information Security KPIs, KRIs, compliance metrics, and security maturity indicators.• Prepare and present security reports, dashboards, and risk updates to senior management, executive leadership, and relevant governance committees.• Manage information security documentation and ensure continuous review and improvement of security processes.<br>Risk Management & Compliance• Own and manage the Information Security Risk Management Program in alignment with AXA’s IRM framework.• Conduct and oversee enterprise security risk assessments and maintain the Information Security Risk Register.• Identify security threats, vulnerabilities, and business impacts and ensure effective remediation plans are implemented.• Manage compliance with local regulations, legal requirements, AXA Group standards, ISO 27001 requirements, and other applicable security frameworks.• Coordinate internal and external audits and ensure timely closure of audit findings and security observations.• Manage security exceptions, risk acceptance processes, and compliance tracking activities.<br>Information Security Management System (ISMS)• Own, maintain, and continuously improve the Information Security Management System (ISMS).• Ensure all security controls remain effective and aligned with organizational risks and compliance requirements.• Coordinate management reviews, internal assessments, corrective actions, and continuous improvement initiatives.<br>Security Operations & Incident Response• Manage and oversee all security operations activities, including security monitoring, vulnerability management, threat management, and incident response.• Manage internal and external Security Operations Center (SOC) services and ensure effective detection, investigation, escalation, and response to security events.• Lead cybersecurity incident investigations and coordinate remediation activities with IT, business stakeholders, vendors, legal, and HR functions.• Ensure security incidents are properly documented, investigated, reported, and resolved.<br>Vulnerability Management & Security Testing• Own and manage vulnerability assessment and penetration testing programs.• Ensure regular vulnerability scans, penetration tests, security assessments, and remediation activities are conducted.• Track and report remediation status and ensure closure of identified security weaknesses.<br>Security Architecture & Secure Design• Review and approve security requirements, architectures, and designs for new systems, applications, cloud environments, and technology initiatives.• Ensure cybersecurity requirements are incorporated into projects, procurement processes, RFIs, RFQs, and RFPs.• Participate in project governance processes and provide security approvals before production deployment.• Promote secure-by-design and security-by-default principles across all technology initiatives. Application Security & Change Management• Ensure security requirements are embedded within Software Development Lifecycle (SDLC), Change Management, and Project Management processes.• Conduct security reviews and risk assessments for new applications, infrastructure, and business initiatives.• Ensure appropriate security testing is completed before Go-Live approval. Third-Party & Vendor Security Management• Conduct security reviews and risk assessments for vendors, suppliers, partners, and third parties.• Define and monitor security requirements for third-party relationships.• Manage security assessments and remediation activities related to external service providers. Security Awareness & Training• Develop and manage the Information Security Awareness Program.• Deliver security awareness initiatives and promote a strong security culture throughout the organization.• Conduct targeted awareness activities for technical and non-technical employees. Resource, Budget & Vendor Management• Manage security vendors, consultants, and external security service providers.• Support development and management of the Information Security budget and resource plans.• Identify resource requirements and recommend improvements to strengthen the organization's security capabilities.<br>Qualifications Education• Bachelor's Degree in Information Security, Computer Science, Information Technology, Engineering, or a related discipline. Professional Experience• Minimum 8–10 years of progressive experience in Information Security, Cybersecurity, Risk Management, Security Operations, Security Architecture, or related disciplines.• Minimum 3–5 years in a management role responsible for information security programs.• Proven experience managing Information Security Management Systems (ISMS), security governance, risk management, compliance programs, incident response, vulnerability management, and security operations.• Experience managing third-party security providers, auditors, consultants, and security vendors.• Experience within healthcare, insurance, financial services, or highly regulated environments is preferred. Technical Knowledge• Strong understanding of ISO 27001, NIST Cybersecurity Framework, CIS Controls, and information security best practices.• Strong knowledge of cloud security, network security, application security, vulnerability management, and security monitoring.• Experience with security risk assessment methodologies and cybersecurity governance frameworks.• Knowledge of regulatory and compliance requirements applicable to healthcare and insurance sectors. Preferred Certifications• CISSP• CISM• CRISC• ISO 27001 Lead Implementer and/or Lead Auditor• CCSP• Security+, CEH, or equivalent cybersecurity certifications<br>Leadership Competencies Motivates People – Gains commitment to achieve business objectives through effective communication, coaching, and leadership. Models our Values – Promotes accountability, integrity, ownership, and adherence to company values and standards. Strategic Thinking – Aligns security initiatives with business objectives and organizational priorities. Stakeholder Management – Builds strong relationships with business leaders, technology teams, auditors, regulators, and external partners. Decision Making – Makes sound risk-based decisions while balancing business and security requirements.

Teleperformance is Hiring: IT Service Desk IIAre you an IT professional with experience in technical support and service desk operations? Join Teleperformance and be part of a global team delivering exceptional IT support in a dynamic enterprise environment. What You'll Do:• Provide first-line IT support via phone and email• Troubleshoot hardware, software, and system issues• Manage incidents and service requests through the ticketing system• Support end users with account access, password resets, and desktop applications• Administer Active Directory user accounts and security groups• Work with Microsoft 365, Azure Entra ID, Intune, and Tanium• Escalate complex technical issues when needed• Ensure SLA compliance and maintain accurate documentation What We're Looking For:• Experience with enterprise IT environments and ticketing systems• Strong knowledge of Windows Operating Systems and desktop support• 2–5 years of experience in an IT Service Desk or IT Support role• English level: B1 or above• Hands-on experience with Active Directory administration• Working knowledge of Azure Entra ID, Microsoft 365, Intune, and Tanium• Bachelor's degree in Computer Science, Information Technology, or a related field• ITIL knowledge or certifications such as Comp TIA A+, Network+, Microsoft, or CCNA are a plus• Strong troubleshooting, communication, and problem-solving skills What We Offer:• Competitive salary package• Medical and social insurance• Transportation provided• Hybrid work model• Career growth and development opportunities If you're ready to grow your IT career with a global leader, we'd love to hear from you.

Company Description ASA Business Group has been a trusted leader in real estate development for over 25 years, focusing on sustainable, comfortable, and high-quality communities. The company specializes in environmentally friendly residential and commercial properties, using innovative designs and sustainable practices to create functional, eco-conscious buildings. ASA Business Group emphasizes exceptional customer service, supporting clients through every step of the buying process with transparency and integrity. The organization is committed to fostering a strong sense of community and creating living environments where individuals and families can thrive. As ASA grows, it continues to position itself as a preferred choice for real estate development built with care and passion. Role Description The Information Technology Manager is a full-time, on-site role based in 6th of October, responsible for overseeing the company’s IT infrastructure and services. This role includes managing networks, servers, and business applications, ensuring systems are secure, reliable, and aligned with operational needs. The Information Technology Manager will supervise IT staff and service providers, coordinate hardware and software installations, and lead troubleshooting and incident resolution. Daily tasks involve monitoring system performance, implementing backup and disaster recovery procedures, and maintaining cybersecurity standards and compliance. The role also requires collaborating with leadership and other departments to plan technology upgrades, support digital transformation initiatives, and provide user training and ongoing technical support.<br><br>Key Responsibilities Manage and maintain IT infrastructure, networks, servers, and systems Oversee cybersecurity, data protection, and backup protocols Lead IT support and ensure timely resolution of technical issues Manage software, hardware, and vendor relationships Develop and manage the IT budget and technology roadmap Implement and maintain business systems (ERP, CRM, etc.) Ensure compliance with IT policies and industry standards Support digital transformation and process automation initiatives<br><br>Qualifications Strong skills in IT infrastructure management, including network administration, server management, and hardware/software maintenance. Experience with cybersecurity practices, data protection, backup strategies, and disaster recovery planning. Proficiency in business applications and collaboration tools, with the ability to oversee implementation, updates, and system integration. Demonstrated leadership abilities in managing IT teams or vendors, prioritizing tasks, and driving projects to completion. Excellent problem-solving skills and the capacity to diagnose and resolve technical issues in a timely manner. Effective communication skills for collaborating with non-technical stakeholders and providing clear user guidance and training. Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant professional certifications (such as Comp TIA, Cisco, or Microsoft) are a plus. Prior experience in real estate, construction, or property management environments is beneficial but not required. Ability to work on-site in 6th of October and maintain a high level of integrity, responsibility, and service orientation.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEProviding assurance over the effectiveness and adequacy of IT control across the business by reviewing IT General Controls, infrastructure controls, and IT operations. Proactively advising the business on the implementation of new systems, procedures, and controls.<br>JOB DUTIES AND RESPONSIBILITIES<br>Collaborate with and assist in preparing a comprehensive Risk Based Audit Plan covering all IT activities and functionalities of the Bank Execute Internal Audit approved plan as well as all other assignments efficiently and effectively in compliance with Internal policies, procedures, IIA, relevant standards, Laws and regulations. Maintain quality in carrying out audit / investigation / special review assignments to ensure performance of all aspects of the audit, at a high level of efficiency and effectiveness. Review Bank’s IT Infrastructure, identify areas of risk within the IT infrastructure and address any deficiencies to the IT and security Audit director for onwards discussion with respective line management. Prepare and submit IT draft and final audit reports detailing findings and observations along with recommendations for audit conducted; and attend opening and closing meetings with IT and security audit director, as and when needed. Follow up with the auditee to get an update on the audit action plan and brief the management on the adequacy of corrective actions taken as per the audit recommendation. Participate in providing consulting services for information systems issues and investigations and provide guidance on best practices related to IT security, risk management, auditing, compliance etc., as needed. Maintain up-to-date knowledge of industry trends related to Technologies, IT security, risk management, auditing, compliance, etc. And participate in internal bank staff awareness.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br><br>Bachelor’s degree in computer engineering or other field with related Professional experience.5+ years of experience in IT, IT audit or information security with experience in a leadership role. Knowledge of applicable laws, regulations, standards related to IT security/auditing.

Company Description Competent HR Consultancy provides smart, reliable HR outsourcing solutions tailored to the specific needs of each client. Since launch, the firm has supported over 80 clients across multiple industries, building long-term relationships through quality, speed, and competitive pricing. Clients frequently refer new partners, reflecting trust in Competent’s focus on measurable results rather than standard services. The team prioritizes understanding each organization, adapting to its context, and delivering targeted HR solutions. Competent grows client teams through a commitment to excellence instead of advertising. Role Description The Geographic Information System (GIS) Specialist is a full-time, on-site role based in Cairo. The specialist will manage, analyze, and visualize geospatial data to support client projects and internal decision-making. Daily responsibilities include collecting and organizing spatial datasets, creating and updating maps, running spatial analyses, and maintaining GIS databases and related documentation. The role also involves collaborating with project teams to translate business requirements into GIS workflows, preparing clear reports and visual outputs, and ensuring data accuracy and integrity. The GIS Specialist will support continuous improvement of GIS tools, standards, and processes to enhance service quality. Qualifications Strong Analytical Skills to interpret geospatial information, identify patterns, and support data-driven decisions. Proficiency in Geographic Information Systems (GIS) software and tools for spatial analysis and visualization. Experience in Data Management, including organizing, cleaning, and maintaining spatial and non-spatial datasets. Ability to work with Geospatial Data and create accurate, clear Maps for technical and non-technical stakeholders. Bachelor’s degree in Geography, GIS, Environmental Science, Engineering, Computer Science, or a related field. Familiarity with spatial databases (e.g., Post GIS), mapping tools (e.g., Arc GIS, QGIS), and basic scripting or automation is an advantage. Strong communication skills, attention to detail, and ability to collaborate effectively in cross-functional teams. Experience working on location-based projects or consulting assignments is beneficial.

Information Security & Risk Manager<br><br> Job Details<br><br>Position Title: Information Security & Risk Manager<br><br>Department: Technology Services / IT<br><br>Reports To: Information Security / CTO<br><br>Employment Type: Permanent<br><br>Location: Maadi, Degla - On-site<br><br>Grade: As per organizational structure<br><br>Direct Reports: As per approved organizational structure<br><br> Job Purpose<br><br>The Information Security & Risk Manager is responsible for leading the organization's Information Security and Cyber Risk function. The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.<br><br>The role provides strategic and operational leadership across Information Security Governance, Risk & Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness.<br><br> Key Accountabilities & Deliverables<br><br>The role will be accountable for the development, implementation, and continuous improvement of:<br><br>Information Security Strategy and Cybersecurity Roadmap Information Security policies, standards, procedures, and guidelines Information Security Management System (ISMS) Enterprise IT and Cybersecurity Risk Register Information Security Risk Assessment Reports Risk Treatment and Remediation Plans Security Compliance Reports, including ISO 27001 and applicable regulatory requirements Cybersecurity Control Framework and Control Effectiveness Reports Vulnerability Assessment and Penetration Testing (VAPT) Reports Cybersecurity Incident Reports and Root Cause Analysis (RCA) Security Monitoring and Threat Dashboards Cybersecurity KPI and KRI Dashboards Identity and Access Management (IAM) Policies, Models, and Access Matrices Data Classification and Data Protection Framework Internal and External Audit Reports and Evidence Repository Audit Findings and Remediation Tracking Business Continuity and Disaster Recovery (BCP/DR) Security Alignment Security Awareness and Training Programs and Reports Regulatory Assessments, submissions, and compliance evidence<br><br>B. Information Security Risk Management C. Security Operations & SOCD. Cybersecurity Incident Response E. Governance, Risk & Compliance F. Data Protection & Privacy G. Vulnerability & Security Testing H. Identity & Access Management I. Security Awareness & Culture J. Business Continuity & Disaster Recovery<br><br> Key Responsibilities Information Security Strategy & Governance Define, develop, and execute the organization's Information Security Strategy and cybersecurity roadmap Own and continuously improve the Information Security Management System (ISMS) Develop and maintain information security policies, standards, procedures, and guidelines Establish effective cybersecurity governance frameworks aligned with business objectives Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership Establish and monitor security KPIs, KRIs, and performance metrics Ensure information security requirements are incorporated into technology initiatives, projects, and business processes Lead regular information security and cybersecurity risk assessments across the organization Own and maintain the enterprise IT and cybersecurity risk register Identify, assess, prioritize, and communicate information security risks Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies Translate technical cybersecurity risks into business impact and communicate them effectively to senior management Monitor the organization's overall cyber risk profile and provide recommendations for risk reduction Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers Ensure effective security monitoring, threat detection, investigation, and response capabilities Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies Establish and monitor security incident management processes Review security alerts, incidents, trends, and threat intelligence Ensure appropriate escalation and response mechanisms are in place for critical security events Monitor and improve the effectiveness of security controls and operational processes Lead the organization's cybersecurity incident response capability Ensure effective detection, containment, eradication, recovery, and post-incident activities Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP) Conduct regular incident response exercises and simulations Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed Track corrective and preventive actions resulting from security incidents Ensure lessons learned are incorporated into security controls and processes Lead Information Security Governance, Risk, and Compliance (GRC) activities Ensure compliance with applicable regulatory and industry requirements, including:National Cybersecurity Authority (NCA) requirements Saudi Personal Data Protection Law (PDPL) National Data Management Office (NDMO) requirements, where applicable ISO/IEC 27001Other applicable cybersecurity and data protection regulations Coordinate internal and external security audits and assessments Manage audit evidence collection and maintain an organized security evidence repository Track audit findings, remediation plans, and closure status Prepare management and regulatory compliance reports Support regulatory assessments, reviews, and submissions as required Establish and maintain data protection and information classification frameworks Ensure appropriate security controls are implemented for sensitive and personal data Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements Establish appropriate data access, handling, retention, and protection controls Support privacy and data protection risk assessments where required Oversee vulnerability management activities across IT environments Coordinate Vulnerability Assessments and Penetration Testing (VAPT) Review vulnerability and penetration testing reports Ensure security vulnerabilities are appropriately prioritized based on business risk Track remediation activities and validate closure of critical and high-risk vulnerabilities Ensure security testing is incorporated into relevant technology projects and systems Establish and maintain IAM policies, standards, and access control frameworks Ensure appropriate access governance and segregation of duties Review privileged access and high-risk accounts Support periodic user access reviews and access recertification Ensure access controls align with business requirements and security policies Develop and implement an organization-wide security awareness program Lead cybersecurity awareness campaigns and security training Implement phishing simulation and social engineering awareness programs Monitor employee security awareness performance and identify improvement areas Promote a strong cybersecurity culture across all business functions Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans Participate in BCP/DR risk assessments and exercises Ensure critical systems have appropriate security, recovery, and resilience controls Support testing and continuous improvement of security-related recovery procedures Qualifications & Experience<br><br>Minimum Qualifications<br><br>Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Security, or a related discipline CISSP or CISM certification - Mandatory ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred NCA-related cybersecurity accreditation or certification is preferred<br><br>Minimum Experience<br><br>8-10 years of professional experience in Information Security / Cybersecurity At least 3 years of experience in a cybersecurity or information security management/leadership role Proven experience managing enterprise cybersecurity programs and security teams Proven experience in GRC, risk management, security operations, and incident response Proven experience working with regulatory compliance, audits, and cybersecurity frameworks Technical & Professional Skills<br><br>The successful candidate should demonstrate:<br><br>Strong knowledge of cybersecurity frameworks, standards, and best practices Deep understanding of NCA, PDPL, NDMO, ISO 27001, and applicable data protection requirements Strong expertise in Governance, Risk, and Compliance (GRC) Experience with SOC operations and SIEM platforms such as Microsoft Sentinel, Splunk, or equivalent Strong understanding of vulnerability management and penetration testing Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP) Strong understanding of IAM and access governance Knowledge of data protection, data classification, and data governance Strong understanding of secure architecture and security controls Ability to develop and monitor cybersecurity KPIs and KRIsStrong audit and regulatory assessment experience Ability to assess and communicate cybersecurity risks in terms of business impact Strong strategic thinking and high-level decision-making capability Excellent leadership and people-management skills Ability to manage cross-functional teams and stakeholders under pressure Strong communication, presentation, and reporting skills Bilingual proficiency in Arabic and English Leadership Competencies Strategic Thinking Cybersecurity Leadership Risk-Based Decision Making Stakeholder Management Executive Communication Team Leadership & Development Problem Solving Crisis and Incident Management Governance & Accountability Continuous Improvement Business Acumen Change Management<br><br>Special Requirements<br><br>Ability to work effectively in a fast-paced and dynamic environment Ability to manage cybersecurity incidents and critical security situations Willingness to participate in security incident response and escalation activities when required Strong confidentiality and professional integrity Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders

Company Description elämä.ai is a technology-focused organization dedicated to creating solutions that enhance everyday life and contribute to a better future. The company works at the intersection of innovation and practicality, aiming to infuse intelligence and usability into digital products and services. Team members collaborate across disciplines to build technology that is human-centered, reliable, and impactful. Applicants can expect a forward-thinking environment that values continuous improvement, ethical practices, and meaningful outcomes. Role Description The Information Technology Project Coordinator is a full-time, on-site role based in Heliopolis. This position is responsible for coordinating IT projects from initiation through delivery, including organizing project tasks, tracking timelines, and maintaining project documentation. The coordinator will support project managers and technical teams, schedule and lead status meetings, document decisions and action items, and follow up to ensure milestones are met. Day-to-day activities include communicating with stakeholders, monitoring project risks and issues, updating project plans and reports, and ensuring adherence to processes and quality standards. The role also involves assisting with resource allocation, facilitating cross-functional collaboration, and helping streamline workflows to support successful technology outcomes. Qualifications Strong project coordination skills, including task tracking, documentation, and meeting facilitation. Knowledge of information technology concepts and familiarity with common IT tools, systems, and workflows. Analytical skills to interpret data, identify risks, and support decision-making. Effective communication skills for collaborating with technical and non-technical stakeholders. Foundational project management abilities, including understanding of project lifecycle and methodologies. Experience with project management and collaboration tools (e.g., Jira, Trello, MS Project, or similar) is beneficial. Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience. Ability to work on-site in Heliopolis, manage multiple priorities, and maintain attention to detail. Experience in technology or software development environments is a plus.

Role Description:Manage and enhance initiatives that drive cybersecurity effectiveness by developing and executing vulnerability assessments, validation, and control assurance across all bank assets.<br>Core Responsibilities:Plan and manage all vulnerability assessment and management activities needed to ensure systems patching and security. Manage and plan both on-demand and periodic vulnerability management activities to ensure bank applications and systems security. Handle security vendor management activities for vulnerability management technical projects from installation, implementation, integration, and expansion. Plan vulnerability management activities, lead vulnerability assessment (VA) activities, and provide technical guidance to team members. Plan vulnerability management activities needed to ensure applying different security patches and compliance validation requirements. Provide tactical oversight of the team’s daily efforts. Review and write detailed reports covering the goals and outcomes of vulnerability management, including significant observations and recommendations. Maintain up-to-date awareness of current security trends, advisories, publications, academic research, new vulnerabilities, and CVEs. Collaborate with other security teams to enhance threat detection and response capabilities. Collaborate with different IT teams to ensure patching activities and vulnerability management.<br>Requirements:Bachelor Degree in Engineering, Computer Science, or related field Minimum 8 years of Cyber Security experience Fluent in written and spoken Arabic and English Security certifications such as CCNP Security, CEH, SANS, CISSP, OSCP, or CSTAAgile Mindset (Solution Architect or similar experience preferred) Innovation Management Skills Security Transformation Mindset Vulnerability Management Skills Configuration Review Skills Analysis and Reporting Skills Strong knowledge of Penetration Testing tools, techniques, and methodologies

Job Description<br><br>General Position Description<br><br> Review and monitor the status of the Contractor’s Systems Assurance milestones within the project to ensure deliverables are submitted on time and on quality. Review and monitor the preparation of functional analysis and requirements for RAM and Safety Review and comment on all Safety & RAM documentation bu the Contractor leading to and including Safety Case & RAM Demonstration deliverables in compliance with EN 50126, EN 50128 & EN 50129 Promote a progressive assurance methodology by which the progress of systems assurance deliverables is reported on and reviewed with the client’s System Assurance Management. Identify and manage the risks on the project using your analytical skills and produce systems assurance reports and documentation to ensure the project’s risks are managed, based on the submissions from the Contractors. Key contributor to project requirements, providing substantial knowledge from a Safety, RAM, Security, Human Factors, V&V, quality and regulatory perspective Ensure that a systems assurance approach is adopted by the Contractor throughout the Program in order to meet the established Reliability, Availability, Maintainability and Safety (RAMS) targets. Cooperation with other engineers in ensuring the minimization of project risks <br><br>Qualifications<br><br> Should be Graduate in Engineering Minimum of 10 years experience Deep experience with the standards EN50126, EN 50128, EN50129, IEC 61508 or comparable is mandatory, Experience of requirements management and configuration management tools (e.g. DOORS, CP2) and processes Experience leading Systems Engineering activities in accordance with ISO/IEC 15288 You will have excellent written and verbal communication skills and the ability to build sound working relationships internally and externally <br><br>About Us<br><br>Hill International, with more than 4,300+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com .<br><br>Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.<br><br>Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com .<br><br>Hill International is an Equal Opportunity Employer/Veteran/Disabled<br><br>Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.

We're Hiring: IT Service Desk We're looking for experienced IT Service Desk professionals to join our team!<br>Requirements:• 2–5 years of experience in an IT Service Desk or IT Support environment• English level: B1 or above• Bachelor's degree.• Windows Operating Systems and desktop support• Active Directory (AD)• Azure Entra ID• Microsoft 365• Intune• Tanium• Familiarity with IT ticketing systems and incident management• Experience in enterprise IT environments• ITIL knowledge and relevant certifications (Comp TIA A+, Network+, Microsoft, or CCNA) are a plus<br>Key Responsibilities:• Provide first-line technical support via phone and email• Troubleshoot hardware, software, and user access issues• Manage and resolve incidents through the ticketing system• Escalate complex issues when needed• Support Active Directory user accounts, security groups, and access management• Document resolutions and maintain accurate ticket records• Ensure SLA compliance and deliver excellent end-user support<br>Location: Katameya, Cairo

As a Systems and Cloud Administrator at Müller's Solutions, you will be responsible for the administration, maintenance, and optimization of our cloud infrastructure and on-premises systems. This role requires a solid understanding of cloud technologies and system administration tasks, where you will ensure the reliability, security, and efficient operation of the systems and cloud environments while providing excellent support to our users.<br><br>Key Responsibilities:<br><br>Administer and optimize cloud services across platforms like AWS, Azure, or Google Cloud Manage on-premise servers and ensure optimal performance and availability Implement and maintain security best practices in both cloud and server environments Troubleshoot, monitor, and resolve system issues proactively to minimize downtime Support the deployment of applications and services in the cloud, ensuring integration with existing systems Collaborate with development and operations teams to ensure smooth transitions from development to production environments Document system configurations, procedures, and troubleshooting steps to build a knowledge base Assist with backup and recovery processes, ensuring data integrity and disaster recovery readiness<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field3-5 years of experience as a Systems Administrator or Cloud Administrator Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud Experience with server administration, including Windows and Linux operating systems Familiarity with scripting languages (e.g., Power Shell, Bash) to automate tasks Excellent analytical and troubleshooting skills for resolving system-related issues Strong communication skills to effectively collaborate with team members and stakeholders<br><br>Preferred Qualifications:<br><br>Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are a plus Experience with configuration management tools (e.g., Terraform, Ansible) to enhance infrastructure deployment Knowledge of networking concepts, security protocols, and virtualization technologies Ability to manage multiple tasks and projects in a fast-paced environment

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>Decima International هي شركة خدمات مهنية، تقدم خدمات إدارة المشاريع والضبط للعملاء في الولايات المتحدة والشرق الأوسط. مهمتنا هي أن نكون مورّد الخدمات المهنية الرائد عبر جميع قطاعات الصناعة التي نشارك فيها. لإتمام ذلك، أسّس مؤسسو Decima International صيغة بسيطة لكنها قوية: تعامل مع كل تعاقد مع العميل كشراكة، اخلق بيئة تجذب المحترفين الأكثر موهبة وتتيح لهم الازدهار، ونظّم النمو للحفاظ على التميّز في معايير خدماتنا. نحن نبحث عن مهندس ذكاء اصطناعي متوسط المستوى/مطور أنظمة وكيلية متحمّس وقادر لدعم تطوير منتجات تقنية داخلية. ستقوم هذه الدقيقة بكتابة، تهيئة، اختبار، وصيانة مكتبة متنامية من وكلاء ذكاء اصطناعي مستقلين مصممة لأتمتة تدفقات العمل التجارية المعقدة. بالعمل تحت إشراف تقني وقيادي للمنتج، سيحوّل المرشح الناجح مواصفات تدفق العمل الوظيفية إلى وكلاء فرديين وتكاملات أدوات، وربط البيانات، وعمليات آلية موثوقة. المتقدّم المثالي يمتلك قدرات تطوير خلفي قوية وخبرة عملية في العمل مع نماذج اللغة الكبيرة، وأطر وكيلية، وواجهات برمجة التطبيقات، وخطوط توليد مستندة إلى الاسترجاع. هذا دور تطوير عملي للغاية يركّز على تنفيذ كود نظيف، وتكامل أنظمة آمن، واختبار مستمر، وتصحيح فعال، وتكرار سريع. نبحث عن أفراد م dedicated ولديهم شغف بالابتكار ومواهب في تعدد المهام في بيئة سريعة الإيقاع. سوف نساعدك على النمو، والسعي، وتحقيق ما يلهمك حتى نتمكّن من إحداث تأثيرات كبيرة في العالم معاً.</p><p>المسؤوليات</p><ul><li>بناء وتكوين أدوار وكلاء مستقلين، وعُقد المهام، وتدفقات العمل، والحواف الشرطية باستخدام أطر مثل LangGraph، CrewAI، وLlamaIndex.</li><li>دمج وكلاء الذكاء الاصطناعي بأمان مع قواعد البيانات الداخلية ومنصات الطرف الثالث، بما في ذلك Slack وHubSpot وSalesforce وGoogle Workspace، عبر واجهات برمجة التطبيقات واستدعاء الوظائف.</li><li>تطوير وتحسين خطوط توليد مستندة إلى الاسترجاع، بما في ذلك استيعاب البيانات، وتقسيم النص، وتوليد التضمين، وتعبئة قاعدة بيانات المتجهات.</li><li>تشخيص وحل مشاكل فشل الوكلاء المتعلقة بفقدان السياق، الإخراجات البنيوية أو JSON غير الصحيحة، والمهام متعددة الخطوات غير المكتملة.</li><li>كتابة اختبارات وحدية آلية للأدوات المخصصة ومراقبة آثار التنفيذ لتحديد وحل فشل الحالات الحدية.</li><li>الحفاظ على كود نظيف وموثوق ومنظم جيداً مع دعم الاختبار المستمر وتكرار المنتج بسرعة.</li></ul></div></section><section><p class="heading">الملف الأمثل للمرشح</p><p class="paragraph"></p><ul><li>درجة البكالوريوس في علوم الحاسوب، هندسة البرمجيات، الذكاء الاصطناعي، تكنولوجيا المعلومات، أو مجالات ذات صلة.</li><li>من 2 إلى 4 سنوات خبرة مهنية في تطوير البرمجيات الخلفية.</li><li>خبرة عملية لا تقل عن سنة في العمل مباشرة مع واجهات نماذج اللغة الكبيرة وبناء الاستفسارات.</li><li>إلمام قوي بإطارات الذكاء الاصطناعي الوكيلية مثل LangGraph، CrewAI، أو LlamaIndex.</li><li>فهم راسخ لتصميم التعليمات الهيكلية، بما في ذلك توليد JSON موثوق وأ Outputs هيكلية أخرى.</li><li>إتقان عالي للبايثون، بما في ذلك فهم عملي لمفاهيم البرمجة غير المتزامنة.</li><li>خبرة في تطوير وتكامل RESTful APIs باستخدام FastAPI وFlask أو أطر مماثلة.</li><li>إتقان في التحكم بالإصدارات وتطوير البرمجيات التعاوني باستخدام Git.</li><li>معرفة عملية بقواعد البيانات العلائقية، ويفضل PostgreSQL.</li><li>خبرة تأسيسية باستخدام قواعد بيانات متجهة أو مخازن مثل Chroma أو Pinecone لاسترجاع البيانات.</li><li>خبرة في دمج تطبيقات البرمجيات مع قواعد البيانات وواجهات البرمجة ومنصات الطرف الثالث.</li><li>مهارات تصحيح الأخطاء والتحليل والاختبار والتوثيق وحل المشكلات.</li><li>القدرة على تحويل متطلبات تدفق العمل الوظيفي إلى تطبيقات تقنية موثوقة.</li><li>القدرة على العمل بشكل مستقل، إدارة أولويات التطوير، والتكرار السريع في بيئة سريعة.</li><li>خبرة في تطوير وكلاء مستقلين أو تدفقات عمل متعددة الوكلاء لاستخدامات أعمال عملية.</li><li>خبرة في تنفيذ تطبيقات توليد مستندة إلى الاسترجاع وخطوط إدخال البيانات.</li><li>خبرة بالاستدعاء الآمن للوظائف والتكاملات التي تشمل منصات الأعمال مثل Slack وHubSpot وSalesforce وGoogle Workspace.</li><li>خبرة في اختبار وتتبع ومراقبة تدفقات الذكاء الاصطناعي متعددة الخطوات في بيئات التطوير أو الإنتاج.</li><li>الاطلاع على تقييم التعليمات، والتحقق من الإخراجات المهيكلة، ونماذج فشل نماذج اللغة الكبيرة الشائعة.</li><li>خبرة في المساهمة في تطوير منتجات التكنولوجيا الداخلية أو حلول أتمتة سير العمل.</li></ul><p></p></section>

Position Summary<br>The IT Manager is responsible for leading the organization's IT Infrastructure, Cybersecurity, Cloud Services, End-User Computing, and IT Operations, ERP Basis Administration, and IT Projects leads, to ensure the secure, reliable, and efficient delivery of technology services. The role is accountable for defining and executing the IT infrastructure strategy, maintaining enterprise security, driving operational excellence, and supporting business growth through innovative technology solutions.<br>IT Leadership & Strategy<br>· Develop and execute the Infrastructure, Security, and IT Operations strategy aligned with business objectives and the digital transformation roadmap.· Lead, mentor, coach, and manage the IT Operations team.· Establish IT governance, policies, standards, and operational procedures.· Develop annual IT operational plans, budgets, and technology roadmaps.· Drive continuous improvement initiatives across infrastructure, operations, and cybersecurity. Infrastructure & Cloud Management· Manage enterprise infrastructure including servers, storage, virtualization, Microsoft 365, Azure, Active Directory/Entra ID, networking, and cloud services.· Ensure maximum system availability, resilience, scalability, backup, disaster recovery, and business continuity.· Monitor infrastructure performance, capacity planning, and asset lifecycle management. Cybersecurity & Risk Management· Define and execute the enterprise cybersecurity strategy.· Lead information security, risk management, audits, compliance, and incident response.· Implement firewalls, endpoint security, MFA, identity management, and vulnerability management.· Ensure compliance with ISO 27001, NIST, GDPR, and applicable local regulations.<br>IT Operations & Service Management<br>· Manage Service Desk, Incident, Problem, Change, and Asset Management processes.· Monitor SLAs and KPIs while improving end-user experience.· Maintain operational documentation and technical standards. Vendor & Project Management· Manage vendors, contracts, software licensing, and service agreements.· Lead infrastructure implementation, upgrades, and technology projects.· Evaluate emerging technologies and recommend innovative solutions. Governance & Compliance· Support internal and external audits.· Maintain business continuity and disaster recovery plans.· Ensure regulatory and corporate policy compliance. Financial Management· Own the Infrastructure & Operations budget and optimize technology investments.· Monitor IT expenditure and provide regular management reporting. Stakeholder Management· Partner with business leaders to translate business needs into technology solutions.· Communicate IT initiatives, risks, and project status to executive management.<br>Qualifications<br>· Bachelor's degree in information technology, Computer Science, Information Systems, or related discipline.· Master's Degree is an advantage. Preferred Certifications· Project Management Professional (PMP®)· Microsoft Azure / Microsoft 365· Cisco CCNP· PMP or PRINCE2<br>Experience<br>· 8–12 years of progressive IT experience.· Minimum 5 years in an IT leadership role.· Experience managing enterprise infrastructure, cloud platforms, cybersecurity, and multi-site IT operations.<br>Core Competencies<br>· Strategic Leadership· People Management· Business Partnership· Project Management· Vendor Management· Risk Management· Decision Making· Communication· Innovation & Continuous Improvement<br>Key Performance Indicators (KPIs)<br>· Infrastructure Availability· SLA Compliance· Security Incident Resolution· Patch Compliance· Disaster Recovery Readiness· Budget Compliance· Project Delivery· Customer Satisfaction· Vendor Performance

Purpose of Job:Install and configure computer systems, diagnose hardware and software faults, and solve technical and application problems.<br>Duties and Responsibilities:Identifying hardware and software issues. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Walking users through a series of actions to solve problems. Replacing or repairing the necessary parts. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies.<br>Job Requirements:Education: Bachelor degree of Computer Science, Communication or Electronics Engineering, IT, BIS or any related majors from a reputable university.<br>Experience: 0 - 2 years of relevant experience in technical support field.<br>Skills: Flexibility to move around the company's branches within the same area for supporting the users. Attention to detail and excellent problem-solving skills. Excellent communication skills. Excellent command of English.

The German University in Cairo invites applications for vacancies to be filled effective September 2026 or February 2027.<br><br>The German University in Cairo is an Egyptian private university, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Education and Research, the Universities of Stuttgart, Ulm, Mannheim, and Tübingen. Situated at the ancient city of Cairo, the GUC’s mission is to achieve excellence in teaching and research.<br><br>The Faculty of Applied Science and Arts enrolls 1,250 students in three design majors: Graphic Design, Product Design and Media Design. GUC (Cairo Campus) invites highly qualified and motivated candidates to fill the following vacancy in the department of Graphic Design. Successful candidates will be expected to contribute to undergraduate and graduate teaching.<br>Responsibilities: The successful candidate will engage in teaching, research, mentoring, and administrative activities. She/he will establish and lead a research group in Graphic and Media Design, actively promote graduate and undergraduate research, and attract externally funded projects in any chosen area of design interest. Teaching will include design, technological, and methodological content for the development and implementation of digital media products, processes, and services. The candidate should oversee and develop the practice of interactive media-based systems in the Graphic Design and Media Design programs. The position includes the establishment of dedicated interactive design labs and engagement in academic collaborations with partner universities.<br>Experience/Skills: Doctorate/PhD or equivalent qualification or evidence of conducted research. Demonstrated teaching and practical expertise in various areas of graphic and media design, i.e. analysis, concept development, iterative design processes, requirements of design implementation. Strong commitment to progressive design education principles regarding self-organized and responsible design study. Understanding of the implications of design practice within social, cultural, economic or technological contexts. Ability to work well with colleagues from diverse cultural backgrounds, professional experiences, and aesthetic sensibilities. Ability to structure and define project goals to promote and motivate positive experiences. Excellent interpersonal communication and writing skills in English, the language of instruction. Good management skills, including the ability to meet deadlines, communicate effectively, and motivate. An interest in working collaboratively within the GUC and with external partners to develop joint projects.<br>Solid experience and proven track record, preferably in the following areas:Practical background in networked user experiences and user engagement strategies. Extensive experience in the area of interface design for mobile applications and responsive web-based solutions with a focus on graphic layout, typography and the development of visual language systems. Knowledge of contemporary prototyping tools such as Adobe XD and Figma. Knowledge of current relevant developments and trends in the area of interactive technologies and media design and their impact on course content. Theoretical background in user-centered research methods and service design, in particular usability engineering.<br>Requirements:Academic titles are assigned to successful candidates based on the highest degree earned, industry experience, and teaching and research experience.<br>Application Instructions:Interested applicants are invited to submit a curriculum vitae including employment history, a statement outlining research and teaching interests, a list of publications and projects undertaken, the names of at least three references, a motivational letter, and online access to a portfolio of their work.<br>Applications will be reviewed until the position is filled. For best consideration, applications should be submitted by June 14th, 2025.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg)

The German University in Cairo invites applications for vacancies to be filled effective September 2026 or February 2027.<br><br>The German University in Cairo is an Egyptian private university, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Education and Research, the Universities of Stuttgart, Ulm, Mannheim, and Tübingen. Situated at the ancient city of Cairo, the GUC’s mission is to achieve excellence in teaching and research.<br><br>The Faculty of Applied Science and Arts enrolls 1,250 students in three design majors: Graphic Design, Product Design and Media Design. GUC (Cairo Campus) invites highly qualified and motivated candidates to fill the following vacancy in the department of Graphic Design. Successful candidates will be expected to contribute to undergraduate and graduate teaching.<br>Responsibilities: The successful candidate will engage in teaching, research, mentoring, and administrative activities. She/he will establish and lead a research group in Graphic and Media Design, actively promote graduate and undergraduate research, and attract externally funded projects in any chosen area of design interest. Teaching will include design, technological, and methodological content for the development and implementation of digital media products, processes, and services. The candidate should oversee and develop the practice of interactive media-based systems in the Graphic Design and Media Design programs. The position includes the establishment of dedicated interactive design labs and engagement in academic collaborations with partner universities.<br>Experience/Skills: Doctorate/PhD or equivalent qualification or evidence of conducted research. Demonstrated teaching and practical expertise in various areas of graphic and media design, i.e. analysis, concept development, iterative design processes, requirements of design implementation. Strong commitment to progressive design education principles regarding self-organized and responsible design study. Understanding of the implications of design practice within social, cultural, economic or technological contexts. Ability to work well with colleagues from diverse cultural backgrounds, professional experiences, and aesthetic sensibilities. Ability to structure and define project goals to promote and motivate positive experiences. Excellent interpersonal communication and writing skills in English, the language of instruction. Good management skills, including the ability to meet deadlines, communicate effectively, and motivate. An interest in working collaboratively within the GUC and with external partners to develop joint projects.<br>Solid experience and proven track record, preferably in the following areas:Practical background in networked user experiences and user engagement strategies. Extensive experience in the area of interface design for mobile applications and responsive web-based solutions with a focus on graphic layout, typography and the development of visual language systems. Knowledge of contemporary prototyping tools such as Adobe XD and Figma. Knowledge of current relevant developments and trends in the area of interactive technologies and media design and their impact on course content. Theoretical background in user-centered research methods and service design, in particular usability engineering.<br>Requirements:Academic titles are assigned to successful candidates based on the highest degree earned, industry experience, and teaching and research experience.<br>Application Instructions:Interested applicants are invited to submit a curriculum vitae including employment history, a statement outlining research and teaching interests, a list of publications and projects undertaken, the names of at least three references, a motivational letter, and online access to a portfolio of their work.<br>Applications will be reviewed until the position is filled. For best consideration, applications should be submitted by June 14th, 2025.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg)