وظائف مهندسى شبكات سيسكو - القاهرة مصر

Role: Delivery COEExperience: 10 to 15years Job Location: Egypt JD:The Delivery COE acts as a specialized bridge between high-level solution design and operational deployment. The role is primarily focused on "Right First Time" delivery of complex global networking solutions like SD-WAN, MPLS, and Cloud VPNs for enterprise clients. Core Responsibilities Design & Implementation: Validate detailed technical designs and perform end-to-end configuration for complex VPN, SD-WAN, and MPLS connections. Operational Integration: Lead the "meshing" of new services into the customer's existing infrastructure, including router activation and acceptance testing (SAT/CAT). Incident & Change Ownership: Act as a single point of contact for complex (P1/P2) incidents, leading crisis bridges and ensuring resolution within SLAs. Subject Matter Expertise: Serve as an SME for specific technologies (e.g., Cisco, Fortinet, or SD-WAN), providing guidance to lower-level support teams and contributing to the Knowledge Excellence Database (KEDB). Customer Governance: Participate in monthly service reviews with Customer Service Managers (CSMs) and provide technical input for Service Improvement Plans (SIP). Technical Profile & Skills Network Infrastructure: Deep knowledge of Cisco Routing and Switching (Nexus platforms), LAN/WAN topologies, and protocols such as BGP, OSPF, EIGRP, and IPv6. Modern Solutions: Hands-on experience with SD-WAN (Velo Cloud, Fortinet), Cloud services (Azure, AWS), and security platforms like Zscaler or Checkpoint. Tools & Processes: Proficiency in ITIL standards for incident and change management, and experience with ticketing systems (e.g., OBS proprietary tools). Soft Skills: Strong matrix management, ability to lead under pressure during network outages, and excellent client-facing communication. Qualifications Education: A degree or diploma in Electronics, Computer Science, or Telecommunications. Experience: 10 to 15 years in network engineering or operational IP environments. Certifications: CCNA/CCNP are typically mandatory; CCIE (written or full) is a major advantage. Work Schedule: Flexibility for 24/7 on-call rosters or shift patterns is often required due to the global nature of enterprise support.

Role: Delivery COEExperience: 10 to 15years Job Location: Egypt JD:The Delivery COE acts as a specialized bridge between high-level solution design and operational deployment. The role is primarily focused on "Right First Time" delivery of complex global networking solutions like SD-WAN, MPLS, and Cloud VPNs for enterprise clients. Core Responsibilities Design & Implementation: Validate detailed technical designs and perform end-to-end configuration for complex VPN, SD-WAN, and MPLS connections. Operational Integration: Lead the "meshing" of new services into the customer's existing infrastructure, including router activation and acceptance testing (SAT/CAT). Incident & Change Ownership: Act as a single point of contact for complex (P1/P2) incidents, leading crisis bridges and ensuring resolution within SLAs. Subject Matter Expertise: Serve as an SME for specific technologies (e.g., Cisco, Fortinet, or SD-WAN), providing guidance to lower-level support teams and contributing to the Knowledge Excellence Database (KEDB). Customer Governance: Participate in monthly service reviews with Customer Service Managers (CSMs) and provide technical input for Service Improvement Plans (SIP). Technical Profile & Skills Network Infrastructure: Deep knowledge of Cisco Routing and Switching (Nexus platforms), LAN/WAN topologies, and protocols such as BGP, OSPF, EIGRP, and IPv6. Modern Solutions: Hands-on experience with SD-WAN (Velo Cloud, Fortinet), Cloud services (Azure, AWS), and security platforms like Zscaler or Checkpoint. Tools & Processes: Proficiency in ITIL standards for incident and change management, and experience with ticketing systems (e.g., OBS proprietary tools). Soft Skills: Strong matrix management, ability to lead under pressure during network outages, and excellent client-facing communication. Qualifications Education: A degree or diploma in Electronics, Computer Science, or Telecommunications. Experience: 10 to 15 years in network engineering or operational IP environments. Certifications: CCNA/CCNP are typically mandatory; CCIE (written or full) is a major advantage. Work Schedule: Flexibility for 24/7 on-call rosters or shift patterns is often required due to the global nature of enterprise support.

Job description:* End to end Solution design and architecture role * Strong technical skills around telecommunications/IT solutions and services * Very good business background * Experience in leading teams * Proven track record in driving and positioning technical architecture and solutions to customers’ needs * Experience in working with geographically distributed teams * Understand market trends, technical and business issues associated with the communication industry. * Working in an international environment. Skill: Cisco Routers , Switches, SD-WAN, Lan, VÂN BGP, IBGP, Load balancers troubleshooting, Firewalls, Security solutions MPLS ,IP Network VPN, MPLS Escalation support, incident management and troubleshooting for critical network outages and complex network issues. - Supporting outcome-oriented engineering, implementation, and production support efforts as the primary technical support person for Problem Management of critical issues at the network level. Certification: CCNA, CCNP, ITIL, CISCO

Job description:* End to end Solution design and architecture role * Strong technical skills around telecommunications/IT solutions and services * Very good business background * Experience in leading teams * Proven track record in driving and positioning technical architecture and solutions to customers’ needs * Experience in working with geographically distributed teams * Understand market trends, technical and business issues associated with the communication industry. * Working in an international environment. Skill: Cisco Routers , Switches, SD-WAN, Lan, VÂN BGP, IBGP, Load balancers troubleshooting, Firewalls, Security solutions MPLS ,IP Network VPN, MPLS Escalation support, incident management and troubleshooting for critical network outages and complex network issues. - Supporting outcome-oriented engineering, implementation, and production support efforts as the primary technical support person for Problem Management of critical issues at the network level. Certification: CCNA, CCNP, ITIL, CISCO

Greetings<br>We are Hiring Ciscto Networking Expert<br>Domain: Telecom Location: Egypt Cairo Budget: 75K to 90KExperience: 10 to 13 years<br>End to end Solution design and architecture role Strong technical skills around telecommunications/IT solutions and services Very good business background Experience in leading teams Proven track record in driving and positioning technical architecture and solutions to customers’ needs Experience in working with geographically distributed teams Understand market trends, technical and business issues associated with the communication industry. Working in an international environment.<br><br>Escalation support, incident management and troubleshooting for critical network outages and complex network issues.<br>- Supporting outcome-oriented engineering, implementation, and production support efforts as the primary technical support person for Problem Management of critical issues at the network level.<br>Certification: CCNA, CCNP, ITIL, CISCO<br>Very strong: Cisco Routers , Switches, SASE, SD-WAN, Lan, VÂN BGP, IBGP, Load balancerstroubleshooting, Firewalls, Security solutions MPLS ,IP Network VPN, MPLS

Role: Sr. Technical Support Engineer (Exp. 5 to 10yr) Location: Egypt Cairo Notice Period: Immediate to 30 Days JD: Provide technical point of contact for customers’ incidents.-Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams.-Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs.-Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner.-Perform technical escalations to different Problem Management teams in line with company procedure and case/incident excellence.-Perform and own technical management escalations in line with company procedure and case excellence policy.-Obtain and document data integrity issues and ensure getting valid Reason for Outage (RFO) when applicable and to note it in detail and gain agreement to incident closure by customer or Service desk representative. About you-Excellent customer service skills-Interpersonal and communication skills.-Time management.-Ability to work under pressure and deal with multiple tasks.-Problem solving skills.-Language skills. Educational background:-Bachelor of Science in Communications/Computer Engineering.-Cisco certificate (CCNA) / (CCNP). (+)

Overview<br><br>We are seeking an experienced Network Engineer with a strong background in data center, hosting, and cloud networking. The ideal candidate will have 3–5 years of hands-on experience in network engineering and at least 1–2 years in web or cloud hosting environments. This role requires advanced troubleshooting abilities, strong customer communication, and the ability to work in a dynamic, SLA-driven environment.<br><br>Key Responsibilities<br><br>Networking Operations<br><br>Manage and maintain enterprise-grade network environments across data center, hosting, and cloud infrastructures Configure, deploy, and troubleshoot routing protocols including BGP, OSPF, and MPLSImplement and support VPN technologies such as IPSec, SSL, GRE, site-to-site, and remote access VPNsWork with switching technologies, including STP, Ether Channel, and VXLANPerform network segmentation, optimization, and security hardening<br><br>Hosting & Data Center Networking<br><br>Administer DNS services (Bind, Power DNS, Anycast) Manage hosting protocols, including HTTP(S), SMTP, and FTP/SFTP in production environments Configure and maintain load balancers such as Nginx, HAProxy, or hardware-based LB (F5, Citrix) Support multi-tenant environments with isolated client networking<br><br>Cloud Networking<br><br>Design and manage VPCs, subnets, peering, NAT gateways, and VPN gateways Work with cloud networking tools across AWS, Azure, VMware NSX, or similar Support hybrid connectivity between on-prem and cloud infrastructures<br><br>Network Security<br><br>Administer enterprise firewalls, including Cisco ASA/FTD, Fortinet, Palo Alto, etc Support DDoS mitigation strategies and basic WAF implementation Configure IDS/IPS tools and participate in security monitoring and triage Apply Zero-Trust principles and segmentation strategies<br><br>Automation & Monitoring<br><br>Create scripts and automation using Python, Bash, or Ansible Manage monitoring and event systems such as Zabbix, Nagios, Grafana, ELK, etc Build reporting dashboards and proactive alerting systems<br><br>Troubleshooting & Support<br><br>Perform deep-dive diagnostics using packet captures, traceroute, Wireshark, etc Handle Level 3 escalations from NOC and customer operations Work within 24/7 operations, rotation, and shift-based schedules<br><br>Required Skills & Qualifications<br><br>Experience: 3–5 years in networking, with exposure to hosting or cloud-based environments Certifications: One or more of the following is required:CCNA R&S (EI), CCNP R&S (EI) CCNA DC, CCNP DCJNCIA-Junos, JNCIS-ENT/SP, JNCIP-ENTVendor Experience: Hands-on experience with:Cisco Catalyst & Nexus Juniper EX / QFX / MX series Preferred experience with:Arista or Mellanox data center switches<br>Soft Skills<br><br>Strong English communication skills, especially for client-facing roles Ability to explain complex network issues to technical and non-technical stakeholders Strong documentation skills for configurations, SOPs, and incident reporting Team player, adaptable, and comfortable working in a fast-paced hosting ecosystem Ability to work across multiple time zones<br><br>Work Environment<br><br>Global hosting and cloud infrastructure environment SLA-driven operations with direct customer impact Positive and collaborative international culture with strong team support<br><br>Powered by Jazz HR<br><br>y U463y K2NF

Overview<br><br>We are seeking an experienced Network Engineer with a strong background in data center, hosting, and cloud networking. The ideal candidate will have 3–5 years of hands-on experience in network engineering and at least 1–2 years in web or cloud hosting environments. This role requires advanced troubleshooting abilities, strong customer communication, and the ability to work in a dynamic, SLA-driven environment.<br><br>Key Responsibilities<br><br>Networking Operations<br><br>Manage and maintain enterprise-grade network environments across data center, hosting, and cloud infrastructures Configure, deploy, and troubleshoot routing protocols including BGP, OSPF, and MPLSImplement and support VPN technologies such as IPSec, SSL, GRE, site-to-site, and remote access VPNsWork with switching technologies, including STP, Ether Channel, and VXLANPerform network segmentation, optimization, and security hardening<br><br>Hosting & Data Center Networking<br><br>Administer DNS services (Bind, Power DNS, Anycast) Manage hosting protocols, including HTTP(S), SMTP, and FTP/SFTP in production environments Configure and maintain load balancers such as Nginx, HAProxy, or hardware-based LB (F5, Citrix) Support multi-tenant environments with isolated client networking<br><br>Cloud Networking<br><br>Design and manage VPCs, subnets, peering, NAT gateways, and VPN gateways Work with cloud networking tools across AWS, Azure, VMware NSX, or similar Support hybrid connectivity between on-prem and cloud infrastructures<br><br>Network Security<br><br>Administer enterprise firewalls, including Cisco ASA/FTD, Fortinet, Palo Alto, etc Support DDoS mitigation strategies and basic WAF implementation Configure IDS/IPS tools and participate in security monitoring and triage Apply Zero-Trust principles and segmentation strategies<br><br>Automation & Monitoring<br><br>Create scripts and automation using Python, Bash, or Ansible Manage monitoring and event systems such as Zabbix, Nagios, Grafana, ELK, etc Build reporting dashboards and proactive alerting systems<br><br>Troubleshooting & Support<br><br>Perform deep-dive diagnostics using packet captures, traceroute, Wireshark, etc Handle Level 3 escalations from NOC and customer operations Work within 24/7 operations, rotation, and shift-based schedules<br><br>Required Skills & Qualifications<br><br>Experience: 3–5 years in networking, with exposure to hosting or cloud-based environments Certifications: One or more of the following is required:CCNA R&S (EI), CCNP R&S (EI) CCNA DC, CCNP DCJNCIA-Junos, JNCIS-ENT/SP, JNCIP-ENTVendor Experience: Hands-on experience with:Cisco Catalyst & Nexus Juniper EX / QFX / MX series Preferred experience with:Arista or Mellanox data center switches<br>Soft Skills<br><br>Strong English communication skills, especially for client-facing roles Ability to explain complex network issues to technical and non-technical stakeholders Strong documentation skills for configurations, SOPs, and incident reporting Team player, adaptable, and comfortable working in a fast-paced hosting ecosystem Ability to work across multiple time zones<br><br>Work Environment<br><br>Global hosting and cloud infrastructure environment SLA-driven operations with direct customer impact Positive and collaborative international culture with strong team support<br><br>Powered by Jazz HR<br><br>n KG4nj BNjj

<p><strong>Job Summary:</strong></p><p>We are seeking a smart, active, and organized IT professional with a strong passion for technical support and network management.&nbsp;</p><p>The ideal candidate will be responsible for providing end-user support, troubleshooting issues, and ensuring the smooth operation of IT systems and infrastructure, including Linux environments.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to user inquiries via phone, email, chat, or ticketing systems.</li><li>Diagnose and troubleshoot hardware, software, network, and printer issues.</li><li>Diagnose and troubleshoot network issues (connectivity, performance, etc.).</li><li>Provide step-by-step solutions or escalate issues when necessary.</li><li>Install, configure, and maintain desktops, laptops, and peripheral devices.</li><li>Install, configure, and administer Linux operating systems.</li><li>Support operating systems including Windows, macOS, Linux, and mobile platforms.</li><li>Manage user accounts, passwords, and access rights.</li><li>Perform scheduled system maintenance and upgrades.</li><li>Track and manage hardware and software inventory.</li><li>Document troubleshooting processes and resolutions.</li><li>Communicate effectively with users and internal IT teams regarding issue status.</li></ul><p>&nbsp;</p><p><strong>Key Skills and Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field.</li><li>Fluent in English, both written and spoken.</li><li>Minimum of 2 years of relevant experience.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Basic networking knowledge (DNS, DHCP, LAN/WAN).</li><li>Hands-on experience with Linux OS installation and administration.</li><li>In-depth knowledge of Linux distributions (e.g., RHEL/CentOS, Ubuntu, Debian).</li><li>Familiarity with remote support tools.</li><li>Experience with operating systems (Windows, macOS, Linux).</li><li>Knowledge of network devices (e.g., Cisco, Juniper).</li><li>Ability to work under pressure and manage time effectively.</li><li>Experience in helpdesk or network support roles.</li><li>ITI graduates are preferred, especially from tracks such as Cyber Security, Cloud and Infrastructure Services, and Information Systems.</li><li>Relevant certifications (CCNA, CCNP, CompTIA Network+, CompTIA A+, Linux certifications) are preferred.</li></ul><p>&nbsp;</p><p>Employment Type</p><p>Full-time</p><p>Edit job description</p>

As a Network & Security Administrator at Müller's Solutions, you will play a crucial role in maintaining the integrity, security, and performance of our network systems. This multifaceted position involves monitoring and managing both network infrastructure and security protocols to protect sensitive data from potential threats. You will work collaboratively with IT teams to ensure seamless network operations, implement security measures, and respond to incidents effectively.<br><br>Key Responsibilities:<br><br>Configure, monitor, and maintain network devices, including routers, switches, firewalls, and access points Implement and enforce network security policies and procedures to safeguard the organization's data and systems Conduct regular network and security assessments to identify vulnerabilities and recommend improvements Respond to and investigate security incidents, coordinating efforts for resolution and reporting Manage user access controls and permissions within network systems, ensuring compliance with security standards Document network configurations, security policies, and procedures to maintain accurate records Stay current with the latest cybersecurity trends and technologies, applying best practices in network management and security<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field3-5 years of experience in network administration and security management Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP), and technologies Experience with configuring and managing network security devices, such as firewalls (Palo Alto, Cisco ASA), IDS/IPS, and VPNsFamiliarity with active directory, user authentication, and access management Proficiency in troubleshooting and resolving network and security-related issues in a timely manner Excellent analytical and problem-solving skills, coupled with strong communication abilities Relevant certifications such as Comp TIA Security+, Cisco CCNA, or equivalent are preferred<br><br>Preferred Qualifications:<br><br>Experience with cloud services and network management in platforms such as AWS or Azure Knowledge of network monitoring tools and security best practices Familiarity with compliance frameworks (PCI DSS, HIPAA) and incident response processes Advanced certifications such as CCNP Security or CISSP are a plus Demonstrated ability to work collaboratively in a fast-paced environment and manage multiple priorities

MAIN PURPOSE OF JOB<br>Designing, engineering, implementing and supporting Cisco UCCE infrastructure (ICM, CVP, Finesse, CUIC, Web Chat and Call Manager) in a global multi-location contact center, corporate and branch office environment. Delivery of systems and technologies to enhance the customer experience through advanced technology development and execution on technology strategies for voice, data, and video services. Successful candidate will be responsible for the technical leadership, design, support, project management and deployment of Cisco UCCE solutions and supporting call center applications. Position will lead and implement technical projects to reduce cost, improve service or provide innovated business solutions consistent with business strategies. In this position, you will be responsible for the engineering, configuration, installation, maintenance and upgrade of the company Cisco VoIP deployment, supporting applications and network hardware. This will include installation of Cisco UCCE software, hardware setup & testing, remote monitoring, scripting, and integration with other enterprise applications.<br>DUTIES AND RESPONSIBILITIES<br>Primary Technical Skills:Experience with multi-site UCCE configurations for a multi-location contact center. Experience with UCCE 11.x/12. X a plus running on Cisco UCS C series Cisco Call Manager and Unity voice mail configuration and troubleshooting experience Cisco ICM and CVP scripting and configuration experience Cisco IPT VoIP design, UCCE design, Cisco voice gateways Cisco Unified Intelligence Center(CUIC) reporting tool configuration experience Peripheral Gateway configuration experience to Cisco Call Manager Should have expertise in troubleshooting UC/UCCE/ICM/CVP/Gateways issues (SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis) Experience in developing and modifying custom CUIC reports is a plus Finesse desktop gadget development is a plus<br>Secondary Technical Skills:Data Networking (Cisco routing/switching, QOS) Monitoring and Reporting Applications Telecommunications: FXO/FXS/PRI/T1/DS3 Circuits & Signaling Protocols General Architecture (LAN/WAN Networks) General Architecture (Server hardware platforms) General Architecture (OS Platforms- 2008/2012, Unix, Linux) Database - Experience with Cisco data model and reporting, DB performance tuning<br>SAFETY AND QUALITY RESPONSIBILITIES<br>Comply with applicable environmental, health and safety laws and regulations, PSP policy and accepted safe work practices. Observe environmental, health and safety related signs, posters, warning signals and written directions. Be familiar with the emergency plan, the emergency assembly area and emergency coordinators for their location. Follow procedures and observe precautions for the use of special material. Follow safe operating procedures and Material Safety Data Sheet (MSDS) guidance applicable to work performed, if the work involves hazardous materials. Report all unsafe conditions to their supervisor or safety committee as soon as is reasonably possible. Follow procedures between departments. Comply with PSP QMS system. Comply with all Quality department audits for improving overall performance for IT department.<br>REQUIRED FUNCTIONAL QUALIFICATIONBSc degree in Communication Engineering, Computer Science, or related field. Cisco Certified Voice Association (CCNA) Cisco Certified Voice Professional (CCVP) Cisco Certified Network Professional (CCNP) Overall Experience: +4 years

We are seeking a skilled and proactive Network Engineer to join our Network Operations Center (NOC) team. The NOC Engineer will be responsible for monitoring, troubleshooting, and maintaining our network infrastructure to ensure optimal performance and availability. This role requires strong technical knowledge of Cisco, HPE/Aruba, and Check Point systems, the ability to work effectively in a fast-paced environment, and a commitment to providing excellent support.<br>Key Responsibilities:<br>• Network Monitoring: Continuously monitor network and server systems, including Cisco, HPE/Aruba, and Check Point devices, for performance and availability using monitoring tools.• Incident Management: Detect and respond to alerts and incidents across multi-vendor environments. Perform initial analysis, troubleshoot issues, and escalate or resolve problems in a timely manner.• Issue Resolution: Diagnose network issues across Cisco, HPE/Aruba, and Check Point technologies, applying standard operating procedures to resolve or escalate issues to the appropriate teams.• Documentation and Reporting: Document all incidents, actions taken, and resolutions in a timely manner. Create and update technical documentation and runbooks.• Maintenance and Updates: Support planned maintenance, patching, and updates to network infrastructure, including software and firmware upgrades for Cisco, HPE/Aruba, and Check Point devices.• Collaboration: Work with cross-functional teams to resolve complex issues and communicate the status of critical incidents to stakeholders.• Continuous Improvement: Identify recurring issues and recommend improvements to reduce system incidents and optimize network performance.<br>Qualifications and Technical Skills:• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or any related technical field.• 1–3 years of experience in a NOC or similar network support role.• Knowledge of network protocols (e.g., L2/L3 protocols, TCP/IP, DNS, BGP, OSPF, VLANs, VXLAN, VPNs).• Experience with network monitoring tools (e.g., Solar Winds, Wireshark).• Strong experience with Cisco equipment (routers, switches, Wi-Fi) and related technologies.• Familiarity with HPE/Aruba networking products (routers, switches, Wi-Fi).• Experience with Check Point firewall solutions.• Understanding of virtualization technologies and cloud network platforms (e.g., AWS, Azure) is a plus.• Basic knowledge of scripting languages (e.g., Python, Bash) is beneficial.• Knowledge of Fore Scout Network Access Control technology is a plus.• Knowledge of F5 proxy/load balancers is a plus.• Knowledge of Infoblox (DDI – DNS/DHCP/IPAM) is a plus.• Knowledge of Zscaler (ZPA/ZIA) is a plus.• Knowledge of Cyber Ark PAM (Privileged Access Management) is a plus.• Certifications such as Cisco (e.g., CCNA, CCNP), HPE Networking, or Check Point certifications are preferred.<br>Soft Skills:• Strong troubleshooting and problem-solving skills.• Excellent verbal and written communication skills.• Ability to work in a fast-paced environment and handle multiple priorities.• Detail-oriented with a strong focus on accuracy and quality.<br>Working Conditions:• Shift Work: May include rotating shifts to ensure 24/7 global network support coverage.• On-Call Availability: Willingness to participate in on-call rotations and work outside regular business hours if required.<br>If interested, please send your CV to marwa.moawed@siemens.com with the subject line: “Network Operations Center – Contractor Position”.

About Smart System<br>Smart System is a leading technology solutions and system integration provider with a proven regional footprint across the Middle East, North Africa, and Africa since 2007. We partner with enterprises and government organizations to accelerate digital transformation — delivering secure, scalable, and high-performance IT solutions across data center infrastructure, hybrid cloud, cybersecurity, enterprise platforms, and advanced networking.<br>Job Summary<br>We are looking for a technically strong and customer-focused Presales Engineer to support our sales team in designing, presenting, and proposing Data Center, Storage, Backup, and Disaster Recovery (DR) solutions. The ideal candidate will bridge the gap between customer requirements and technical solutions, working closely with vendors (Dell EMC, HPE, Net App, Cisco, Veeam, Commvault, VMware, Nutanix, etc.) to deliver compelling proposals and ensure successful technical wins.<br>Key Responsibilities<br>Engage with the sales team and clients to understand business and technical requirements related to data center infrastructure, storage, backup, and DR. Design end-to-end solutions covering servers, storage (SAN/NAS), backup & recovery, virtualization, and hyper-converged infrastructure (HCI). Prepare technical proposals, Bill of Materials (BOMs), High-Level Designs (HLDs), and Low-Level Designs (LLDs). Deliver technical presentations, product demos, and Proof of Concepts (POCs) to customers. Respond to RFPs/RFQs/RFIs with accurate technical content and competitive solution architecture. Collaborate with OEM vendors (Dell, HPE, Net App, IBM, Veeam, Commvault, Veritas, Cisco, etc.) to get the best pricing, technical support, and certifications. Conduct sizing and capacity planning for storage and backup environments. Support pre-sales activities such as site surveys, technical workshops, and customer training sessions. Stay updated on the latest data center, storage, backup, cloud, and hyper-converged technology trends. Assist in transitioning closed deals to the implementation/delivery team with clear documentation. Maintain strong relationships with vendor presales/technical teams for escalation and support.<br>Required Skills & Qualifications<br>Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.3–7 years of experience in a Presales/Solutions Engineer role focused on Data Center, Storage, and Backup technologies. Strong knowledge of:Storage: SAN, NAS, All-Flash Arrays, Hybrid Storage (Dell EMC Power Store/Unity, Net App, HPE Storage, Pure Storage, etc.) Backup & DR: Veeam, Commvault, Veritas Net Backup, Dell Avamar/Data Domain, replication & DR strategies Servers & Compute: Dell, HPE, Cisco UCS, Lenovo Virtualization: VMware v Sphere, Microsoft Hyper-V, Nutanix HCINetworking basics: SAN switches (Brocade, Cisco MDS), LAN/WAN fundamentals Cloud & Hybrid Cloud: Azure, AWS, or hybrid backup/DR solutions (nice to have) Experience preparing technical documentation (HLD/LLD, BOQs, proposals). Strong presentation and communication skills (Arabic & English). Ability to manage multiple opportunities and work under pressure with tight deadlines.<br>Preferred Certifications<br>Dell EMC Proven Professional (Storage/Backup) HPE Sales/Technical Certifications Net App NCDA / NCIEVMware VCPVeeam VMCE / Sales Professional Cisco CCNA/CCNP (Data Center) Nutanix NCSA<br>Soft Skills<br>Strong client-facing and consultative selling skills. Excellent problem-solving and analytical thinking. Ability to translate technical jargon into business value for customers. Team player who can work cross-functionally with sales, delivery, and vendor teams.<br>What We Offer<br>Competitive salary + commission/incentives Vendor certification & training sponsorship Health insurance & other benefits Career growth in a leading systems integrator

About Smart System<br>Smart System is a leading technology solutions and system integration provider with a proven regional footprint across the Middle East, North Africa, and Africa since 2007. We partner with enterprises and government organizations to accelerate digital transformation — delivering secure, scalable, and high-performance IT solutions across data center infrastructure, hybrid cloud, cybersecurity, enterprise platforms, and advanced networking.<br>Job Summary<br>We are looking for a technically strong and customer-focused Presales Engineer to support our sales team in designing, presenting, and proposing Data Center, Storage, Backup, and Disaster Recovery (DR) solutions. The ideal candidate will bridge the gap between customer requirements and technical solutions, working closely with vendors (Dell EMC, HPE, Net App, Cisco, Veeam, Commvault, VMware, Nutanix, etc.) to deliver compelling proposals and ensure successful technical wins.<br>Key Responsibilities<br>Engage with the sales team and clients to understand business and technical requirements related to data center infrastructure, storage, backup, and DR. Design end-to-end solutions covering servers, storage (SAN/NAS), backup & recovery, virtualization, and hyper-converged infrastructure (HCI). Prepare technical proposals, Bill of Materials (BOMs), High-Level Designs (HLDs), and Low-Level Designs (LLDs). Deliver technical presentations, product demos, and Proof of Concepts (POCs) to customers. Respond to RFPs/RFQs/RFIs with accurate technical content and competitive solution architecture. Collaborate with OEM vendors (Dell, HPE, Net App, IBM, Veeam, Commvault, Veritas, Cisco, etc.) to get the best pricing, technical support, and certifications. Conduct sizing and capacity planning for storage and backup environments. Support pre-sales activities such as site surveys, technical workshops, and customer training sessions. Stay updated on the latest data center, storage, backup, cloud, and hyper-converged technology trends. Assist in transitioning closed deals to the implementation/delivery team with clear documentation. Maintain strong relationships with vendor presales/technical teams for escalation and support.<br>Required Skills & Qualifications<br>Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.3–7 years of experience in a Presales/Solutions Engineer role focused on Data Center, Storage, and Backup technologies. Strong knowledge of:Storage: SAN, NAS, All-Flash Arrays, Hybrid Storage (Dell EMC Power Store/Unity, Net App, HPE Storage, Pure Storage, etc.) Backup & DR: Veeam, Commvault, Veritas Net Backup, Dell Avamar/Data Domain, replication & DR strategies Servers & Compute: Dell, HPE, Cisco UCS, Lenovo Virtualization: VMware v Sphere, Microsoft Hyper-V, Nutanix HCINetworking basics: SAN switches (Brocade, Cisco MDS), LAN/WAN fundamentals Cloud & Hybrid Cloud: Azure, AWS, or hybrid backup/DR solutions (nice to have) Experience preparing technical documentation (HLD/LLD, BOQs, proposals). Strong presentation and communication skills (Arabic & English). Ability to manage multiple opportunities and work under pressure with tight deadlines.<br>Preferred Certifications<br>Dell EMC Proven Professional (Storage/Backup) HPE Sales/Technical Certifications Net App NCDA / NCIEVMware VCPVeeam VMCE / Sales Professional Cisco CCNA/CCNP (Data Center) Nutanix NCSA<br>Soft Skills<br>Strong client-facing and consultative selling skills. Excellent problem-solving and analytical thinking. Ability to translate technical jargon into business value for customers. Team player who can work cross-functionally with sales, delivery, and vendor teams.<br>What We Offer<br>Competitive salary + commission/incentives Vendor certification & training sponsorship Health insurance & other benefits Career growth in a leading systems integrator

At Hikvision, we are more than just a business – We are a community with a headcount of over 59,000 plus dedicated professionals globally, covering 4 regions which is pan Asia, pan Europe, Middle East and Africa and Americas. We pride ourselves on maintaining a close knit, collaborative culture that foster innovation and growth. Our team is diverse, talented and driven by a shared commitment to excellence. Our Culture:At Hikvision, we cultivate a dynamic and inclusive workplace where every team member is encouraged to grow both personally and professionally. We offer opportunities for continuous learning, and celebrates our success together from regular team building events to our commitment to giving back to the community, we strive to create a positive and enriching environment for all. Ready to make an impact? If you are passionate, driven and ready to be part of a company that values your contribution and invests in your future, we would love to hear from you.<br>Job Summary We are seeking a skilled and motivated Networking Product Training Engineer to design, deliver, and continuously improve technical training programs for networking products and solutions. This role bridges product engineering, sales, and customer support by ensuring internal teams, partners, and customers have a deep understanding of networking technologies and product capabilities.<br>Key Responsibilities• Design and deliver technical training programs on networking products (e.g., routers, switches, AP&AC, cloud networking).• Conduct instructor-led training sessions, workshops, webinars, and hands-on labs for internal teams, partners, and customers.• Develop and maintain training materials, including presentations, lab guides, product manuals, videos, and e-learning content.• Translate complex technical concepts into clear, structured, and easy-to-understand training content.• Work closely with product management, and technical support teams to stay aligned with product updates and roadmaps.• Set up and maintain lab environments for demonstrations, testing, and hands-on training.• Evaluate training effectiveness through assessments, feedback, and performance metrics, and continuously improve training quality.• Travel occasionally to deliver on-site training or support customer engagements.<br>Required Qualifications• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field.• 3+ years of experience in networking engineering, technical training, or related roles.• Strong knowledge of networking fundamentals: TCP/IP, VLAN, routing protocols (OSPF, BGP), switching, VPN, and wireless technologies.• Hands-on experience with networking products from major vendors (e.g., Cisco, Huawei, Juniper, HPE, or similar).• Excellent presentation, communication, and interpersonal skills.• Ability to explain complex technical topics to both technical and non-technical audiences.• Fluent in written and spoken English and Arabic Preferred Qualifications• Industry certifications such as CCNA, CCNP, HCIA/HCIP, JNCIA, or equivalent.• Experience with cloud networking, CCTV networking and SMB networking.• Prior experience creating e-learning or online training content.• Strong troubleshooting and problem-solving skills.

Job Summary We are seeking a Network Engineer to support SD-WAN and network security initiatives, including assisting with migrations from Cisco SD-WAN environments to Palo Alto solutions. This role will focus on implementation support, configuration, troubleshooting, and day-to-day network operations in collaboration with senior engineers and cross-functional teams. Responsibilities Assist with the migration of Cisco Viptela or Cisco Meraki SD-WAN environments to Palo Alto solutions. Configure, monitor, and maintain network and security devices. Support network troubleshooting and resolve connectivity or performance issues. Work with internal teams to ensure smooth deployment and implementation activities. Assist in maintaining network documentation, configurations, and diagrams. Monitor network performance and escalate complex issues when needed. Support security and compliance best practices across the network environment. Participate in after-hours maintenance windows when required. Qualifications2–4 years of experience in network engineering or network support roles. Hands-on experience with at least some of the following technologies:Cisco Meraki Cisco SD-WAN/Viptela Basic wireless networking Understanding of routing, switching, TCP/IP, and network troubleshooting. Familiarity with network security concepts and firewall policies. Ability to follow implementation plans and work collaboratively with senior engineers. Good communication and documentation skills. Associate-level certifications such as CCNA, PCNSA, or equivalent are a plus, but not required. Preferred Skills Experience supporting SD-WAN environments. Exposure to cloud networking or SASE solutions. Experience working in enterprise or MSP environments.

About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, Tech M provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.<br>Job Details Experience: 2 – 4 years<br>Job Summary:The Onsite Service Delivery Manager (SDM) will act as the primary interface between the client and delivery organization, ensuring seamless execution of IT services in alignment with contractual SLAs, KPIs, and business objectives. This role is responsible for service governance, stakeholder engagement, operational performance, escalation management, and continuous improvement, while coordinating closely with offshore teams, vendors, and internal stakeholders.<br>Key responsibilities:Provide technical point of contact for customers’ incidents. Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner. Perform technical escalations to different Problem Management teams in line with company procedure and case/incident excellence. Perform and own technical management escalations in line with company procedure and case excellence policy. Obtain and document data integrity issues and ensure getting valid Reason for Outage (RFO) when applicable and to note it in detail and gain agreement to incident closure by customer or Service desk representative.<br>Experience required:Excellent customer service skills Networking basics (LAN & WAN protocols & Technologies) Interpersonal and communication skills. Time management. Ability to work under pressure and deal with multiple tasks. Problem solving skills. Language skills (Proficient in Spoken and Written French OR German)<br>Educational background: Bachelor of Science /Computer Engineering (E&TC, IT, CS). Cisco certificate at least CCNA, (CCNP plus) <br>How To Apply:It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application! Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

Devart Lab is hiring an IT Specialist to join our team in New Cairo. If you have experience in IT infrastructure and troubleshooting, we want to hear from you<br>Responsibilities Supported network issue in all branches and the HQ. Supported, troubleshooting servers, switch, etc Managed infrastructure system including (Windows server, Active Directory, DNS, DHCP, Group Policy, Fileserver). Configuring, monitoring, troubleshooting NVR & DVRManaged, Configuring, monitoring, troubleshooting Firewall (Sophos, Forti Gate, VPN) Experience in maintenance of Laptops, printers, Tablets (Hardware, Software). Collaborate with IT support teams to resolve user issues and implement new solutions Provide training and support to users on system-related issues and best practices<br>Requirements Bachelor’s degree in information technology, or a related field Experience up to 4 years in IT Specialist or a related role Relevant certifications (CCNA, MCSA, CCNP) Proficient in Server, Windows and Mac OS operating systems Ability to work autonomously and as part of a team Excellent diagnostic and problem-solving abilities Documentation and reporting skills and Multiple tasking Multiple tasking Excellent IT, communication and management skills Good knowledge of internet security and data privacy principles

Role Summary:The DPM‑SME acts as the technical & process expert for delivery operations. This leader supports complex delivery cases, coaches teams, and ensures process standards and quality benchmarks. Key Responsibilities Act as go‑to SME for delivery operational processes, tools, and telecom technologies. Support DPMs in resolving complex technical, process, or dependency issues. Lead quality reviews on project plans, test results, engineering inputs, and acceptance artefacts. Train new DPMs and coordinators on telecom delivery standards (LAN/WAN, routing, circuit delivery, CPE workflow). Monitor delivery KPIs for the team and guide improvement actions. Manage high‑impact escalations requiring expert intervention. Validate high‑level and low‑level designs (HLD/LLD) for complex solutions. Drive standardization of MOPs, SOPs, templates, and delivery processes. Support audits, internal quality checks, and compliance assessments. Manage Trainings for New Hire and on new technologies Skills & Qualification Deep technical knowledge of WAN, SD‑WAN, MPLS, routing protocols, circuit delivery. Ability to guide, coach, and mentor team members. Strong analytical and problem‑solving capabilities. Bachelor's degree in IT, Telecommunications, Business Administration or related field ITIL Foundation certification (preferred) CCNA / CCNP / SD WAN Certification (preferred) Strong organizational, communication, and follow-through skills Ability to manage multiple concurrent requests in a fast-paced, customer-facing environment Fluency in English; additional languages are an asset7-10yrs Experience of Telecom Network Delivery and Implementation

Position responsibility：1. Identifiy requirement and business opportunity from Customer/ Partner meeting, develop project technology strategy by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; and planning full project life cycle.2. Prepare and deliver the business value solutions for customers, including proposal writing, presentation, and conduct proof-of-concept to showcase its technical feasibility when necessary.3. Understand Dubai main industries (such as retail, banking, construction, health care, etc.) security or infrastructure requirement. Propose technical solutions and oversee the selection of technologies and estimate resources required to develop the proposed solutions to meet customer’s requirements.4. Complete technical document refer to project/training/site-reference etc., correlate with HQ team to collect local requirement and push HQ to optimize product features.5. Responsible for partner's technical and presales personnel technical recognition, training and support6. Any other ad-hoc duties as required or assigned.<br>Professional skill：1.5-10 years experiences in IT industry as pre-sales is required, including solid knowledge of network best practices. Thorough understanding of TCP/IP, including Proxy/firewall/IPS/endpoint security/APT/SIEM2. Good knowledge of network security, cloud computing, Hyper Converged Infrastructure3. Know well about main stream network equipment (Cisco, Juniper, Fortinet , Palo Alto, etc) and virtualization or hyper converge solution (Vmware, Simplivity, etc.) have strong analytical and problem-solving skills and a solid understanding of how to troubleshoot technical issues that involve network and Sangfor products.4. Certifications for Sangfor products or others such as CCNP/ CCIE/ CISSP/ VCP etc. along with proven experience will be preferred.5. Excellent oral and written communication skills, English &Arabic can be working language.6. The right candidate has a strong desire to learn and grow their technical and sales skills