وظائف مهندسى شبكات سيسكو - الإسكندريه مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Support Specialist to join our growing team in Alexandria. The successful candidate will be responsible for maintaining the organization s IT infrastructure, providing technical support to users, ensuring system reliability, and contributing to the smooth operation of our technology environment.If you enjoy solving technical problems, supporting users, and working with modern IT systems, we would love to hear from you.</p><p>Responsibilities:</p><ul><li>Provide first- and second-level technical support to end users.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Troubleshoot hardware, software, printer, and peripheral issues.</li><li>Configure and maintain wired and wireless networks.</li><li>Monitor and maintain LAN, WAN, VPN, routers, switches, and internet connectivity.</li><li>Install, configure, and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and security policies using Active Directory.</li><li>Perform routine system maintenance, updates, and software deployments.</li><li>Configure and maintain backup solutions and assist in disaster recovery procedures.</li><li>Maintain antivirus, endpoint protection, and cybersecurity best practices.</li><li>Support meeting rooms, audio-visual equipment, and video conferencing systems.</li><li>Document technical issues, solutions, and IT assets.</li><li>Coordinate with external vendors and service providers when necessary.</li><li>Ensure high levels of customer service while resolving support requests efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in IT Support, Help Desk, or Systems Administration.</li><li>Strong knowledge of Windows 10/11 and Windows Server.</li><li>Experience with Microsoft 365 Administration.</li><li>Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).</li><li>Experience with Active Directory and Group Policy.</li><li>Familiarity with virtualization technologies (Hyper-V or VMware) is a plus.</li><li>Knowledge of backup solutions and cybersecurity fundamentals.</li><li>Experience supporting printers, scanners, and other office equipment.</li></ul><p>Preferred Certifications</p><ul><li>CompTIA A+</li><li>CompTIA Network+</li><li>Microsoft Certified (Modern Desktop Administrator or equivalent)</li><li>Cisco CCNA (preferred but not mandatory)</li></ul><p>Required Skills</p><ul><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple support requests.</li><li>Strong documentation and organizational abilities.</li><li>Ability to work independently and collaboratively within a team.</li><li>Professional attitude with a commitment to continuous learning.</li></ul><p></p></section>

<ul><li><p>Develops and owns the IT infrastructure strategy and roadmap, planning capacity, budgets, and future technology investments in line with business needs.</p></li><li><p>Manages the organization’s IT infrastructure resources, licenses, subscriptions, and assets (servers, cloud, systems, network, CCTV, security, and service desk).</p></li><li><p>Oversees backup and disaster recovery operations, ensuring reliable validation, testing, and business continuity.</p></li><li><p>Ensures high availability of all critical business applications and enterprise systems to maximize performance and uptime.</p></li><li><p>Leads the IT infrastructure team, providing direction, coaching, and periodic performance reviews to build in-depth technical expertise.</p></li><li><p>Manages Active Directory services, Microsoft 365, email services, user policies, file sharing, and on-premises/cloud environments.</p></li><li><p>Oversees virtualization environments (VMware ESXi, VMs, vCenter) and Hyper-Converged Infrastructure (HCI) solutions.</p></li><li><p>Manages data center operations, production support, database administration, and network infrastructure (Racks, UPS, access control, SAN storage, switches, and security).</p></li><li><p>Oversees WAN/LAN connectivity, SD-WAN, VPN, routers, firewalls, and network security.</p></li><li><p>Manages network security solutions (Firewalls, WAF, endpoint security, and EDR).</p></li><li><p>Manages voice systems, mobile lines, SIP trunks, and IVR for the company hotline.</p></li><li><p>Owns overall IT infrastructure support and day-to-day operations within defined SLAs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.</p></li><li><p>Minimum of 12 years of experience in IT infrastructure, including proven experience in a managerial or leadership role.</p></li><li><p>Strong strategic planning, budgeting, and capacity planning capabilities.</p></li><li><p>Strong hands-on expertise across servers, networks, virtualization, cloud, and security.</p></li><li><p>Relevant certifications (e.g., MCSE, VCP, CCNP, ITIL) are a strong plus.</p></li><li><p>Excellent analytical, problem-solving, and decision-making skills.</p></li><li><p>Strong leadership, communication, and team management abilities.</p></li><li><p>Highly organized and detail-oriented with the ability to prioritize and multitask.</p></li></ul><p></p>

<p>We are seeking a highly skilled and motivated Network &amp; Systems Engineer to join our IT team. The ideal candidate will have strong hands-on experience in network infrastructure, systems administration, *Active Directory*, virtualization, and security, with the ability to work efficiently in an enterprise healthcare environment.</p><p><strong>Requirements</strong></p><p>- Configure, manage, and troubleshoot network infrastructure using *Fortigate, Cisco, and HP Switches*.&nbsp;</p><p>- Administer *Active Directory* (Users, Groups, GPOs, OU design, permissions, and policies).&nbsp;</p><p>- Manage servers and systems using *VMware vCenter &amp; ESXi, **Windows Server Services, and **Linux/Unix shells*.&nbsp;</p><p>- Implement and maintain *Group Policies*, domain security, and user access control.&nbsp;</p><p>- Manage and monitor backups using *Veeam Backup* solutions.&nbsp;</p><p>- Design, implement, and maintain *Firewall rules, VPNs, and Access Control policies*.&nbsp;</p><p>- Perform technical troubleshooting, hardware evaluation, and performance optimization.&nbsp;</p><p>- Ensure network security, reliability, and device compatibility across enterprise systems.</p>