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Job Purpose The CRM Supervisor is responsible for managing the Customer Relationship Management system and team, ensuring excellent customer experience across sales, service, and aftersales operations while maintaining the premium standards of Mercedes-Benz. The role focuses on improving customer satisfaction, retention, and loyalty.<br>Responsibilities:<br><br>Customer Experience Management<br><br> Ensure all customer interactions meet Mercedes-Benz premium service standards. Monitor customer satisfaction and feedback from surveys and follow-ups. Handle customer complaints and escalations professionally and efficiently. Improve overall customer journey from lead to aftersales service. CRM System Management<br><br> Manage and maintain the dealership's CRM system (e.g., Salesforce CRM or Microsoft Dynamics 365). Ensure accurate customer data entry and database management. Track leads, sales opportunities, and customer interactions. Lead & Customer Follow-Up<br><br> Monitor incoming leads from showroom visits, website inquiries, and marketing campaigns. Ensure sales advisors follow up with leads within the required time. Track lead conversion and improve sales funnel performance. Customer Retention & Loyalty<br><br> Manage customer retention programs. Track service reminders, warranty follow-ups, and maintenance campaigns. Ensure customers return for after-sales service and vehicle upgrades. Reporting & Analytics<br><br> Prepare regular CRM reports including: Lead conversion rates Customer satisfaction (CSI) Complaint resolution time Service retention Analyze customer data to identify sales opportunities and customer trends. Team Supervision<br><br> Supervise CRM coordinators or call center agents. Train team members on CRM processes and customer communication. Monitor call quality and follow-up performance. Coordination with Departments<br><br>Work closely with: Sales Department Service & Aftersales Marketing Team<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Marketing, or related field 3-5+ years experience in CRM or customer service in automotive Experience with premium brands is preferred Strong knowledge of dealership operations (sales & aftersales)

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions that help clients concentrate on their core business while enhancing service quality for their customers. With strong attention to cultural nuances and industry best practices, ETISAL International designs tailored services that meet diverse business needs. The company emphasizes transparency, flexibility, integrity, and a passion for service, consistently working to exceed client expectations. ETISAL International also values human capital and invests in advanced technologies and management standards to maintain first-class service quality. Role Description This is a full-time, on-site Bilingual Customer Service role based in Cairo, Egypt. The individual in this role will handle inbound and outbound customer interactions, respond to inquiries, and provide accurate information and support in both languages required for the position (minimum B1+ proficiency). Daily tasks include resolving customer issues, documenting interactions in the system, and following up to ensure customer satisfaction. The role also involves adhering to company policies, meeting performance targets, and collaborating with team members and supervisors to improve service quality. The Bilingual Customer Service team member will represent ETISAL International’s values in every interaction, maintaining professionalism and a customer-focused attitude. Qualifications Strong bilingual communication skills (spoken and written) with at least B1+ proficiency in the required languages. Customer service and conflict-resolution abilities, including active listening, empathy, and problem-solving. Basic computer literacy and ability to work with CRM systems, call center software, and standard office applications. Time management and organizational skills to handle multiple inquiries, prioritize tasks, and meet service level targets. Ability to work on-site in Cairo, Egypt, in a shift-based environment, including evenings, weekends, or holidays as needed. Previous experience in customer service, call centers, or BPO is a plus. High school diploma or equivalent; a higher education degree in a relevant field is an advantage. Team-oriented mindset, adaptability to a fast-paced environment, and commitment to continuous learning and performance improvement.

???? Flight Elite Call Center Expert ????Are you experienced in the airline & travel industry and ready for your next career move? ????We’re looking for talented Flight Elite Call Center Experts to join our team! ????✨???? Requirements???? 1+ year of GDS experience???? C1 English level✈️ Experience in airline reservations, ticketing, travel, or flight-related customer service is highly preferred.???? Excellent communication & problem-solving skills⏰ Flexibility to work rotational & overnight shifts???? Strong customer-service mindset???? Salary & Benefits???? Negotiable salary based on your experience and GDS expertise???? Paid training???? Career growth opportunities???? Attractive benefits package???? International & professional work environment???? Ready to take your career to new heights????? Send your CV or message us now to apply! (01050014512)???? Don’t miss this opportunity — apply today!

Role Description The Retail Store Manager at Lilly Home is a full-time, on-site role based in Cairo, Egypt. The person in this role oversees daily store operations, including opening and closing procedures, merchandising, inventory control, and adherence to company policies. They lead and coach store staff, set performance expectations, schedule shifts, and ensure high standards of customer service on the sales floor. The Retail Store Manager monitors sales performance, implements promotional activities, and maintains accurate reporting of store results. They also ensure loss prevention measures are followed, handle customer escalations, coordinate with central management and the warehouse, and maintain a clean, safe, and welcoming store environment. Qualifications Customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to create positive in-store experiences. Strong Communication skills for interacting with customers, coaching team members, and collaborating with management. Store Management experience, including supervising staff, managing inventory, and overseeing daily retail operations. Knowledge of Retail Loss Prevention practices to safeguard merchandise and minimize shrinkage. Prior experience in retail, preferably in home goods or textiles, and familiarity with POS systems and basic sales reporting. Proven leadership skills, including team building, problem-solving, and decision-making under pressure. Ability to work on-site in Cairo, Egypt, with flexibility for weekends, holidays, and peak business periods. Relevant education in Business, Retail Management, or a related field is beneficial; equivalent experience will also be considered.

Sales Operations Administrator (Sales Coordinator)???? Location: Heliopolis, Cairo, Egypt???? Industry: PVC Raw Materials Import & Distribution Department: Sales Reports To: Sales Manager About the Role We are looking for a proactive and organized Sales Operations Administrator (Sales Coordinator) to join our growing sales team. This role is ideal for someone who enjoys coordinating sales activities, supporting field sales representatives, maintaining accurate CRM data, and ensuring exceptional customer follow-up. You will act as the operational backbone of the sales department, helping the Sales Manager monitor team performance, improve customer engagement, and streamline sales operations. If you have experience in B2B sales coordination, CRM systems (preferably Odoo), and enjoy working in both office and field environments, we'd love to hear from you. Key Responsibilities Sales Team Coordination Monitor and follow up on the daily activities of Sales Representatives, ensuring customer visits, calls, and outcomes are accurately recorded in the CRM system. Track representatives' weekly route plans and sales activities. Prepare weekly and monthly performance reports covering customer visits, quotations, sales orders, and collections. Conduct joint customer visits with Sales Representatives when required to support key accounts, assess performance, or resolve customer issues. Assist in onboarding and training new Sales Representatives on company products, sales processes, and CRM usage. Customer Relationship Management Register new customers in the CRM system with complete and accurate commercial information. Follow up with inactive or unresponsive customers and coordinate with the assigned Sales Representative to re-engage them. Conduct after-sales follow-up to ensure successful delivery, customer satisfaction, and timely resolution of complaints. Route customer inquiries to the appropriate Sales Representative or internal department. Sales Reporting & Marketing Coordination Prepare comprehensive monthly reports highlighting new customers, inactive customers, sales opportunities, and market insights. Coordinate with the marketing agency regarding social media campaigns, customer inquiries, and lead management. Monitor lead conversion from inquiry to quotation and ultimately to sales. Recruitment Support Conduct initial screening interviews for Sales Representative candidates. Coordinate shortlisted candidates with the Sales Manager for further interviews. Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.3–5 years of experience in Sales Coordination, Sales Operations, or Customer Relationship Management. Previous experience in B2B sales is required. Experience within raw materials, industrial trading, manufacturing, or import companies is highly preferred. Hands-on experience with Odoo ERP or similar CRM systems. Advanced Microsoft Excel and Microsoft Office skills. Professional working proficiency in English and native Arabic. Skills & Competencies Excellent organizational and coordination skills. Strong communication and interpersonal abilities. Ability to build positive relationships with customers and sales teams. Strong follow-up skills with a proactive approach to problem-solving. High attention to detail and accuracy in reporting. Ability to analyze sales performance and identify improvement opportunities. Team-oriented with the confidence to support and guide Sales Representatives. Ability to work effectively in a dynamic, fast-paced environment. Additional Requirements Willingness to conduct local customer visits when required. A valid driving license is preferred. Own transportation is an advantage.

Join our fast-growing company as a German speaking Customer Support Representative Fluent German C1 and B1 English level.<br>It is a freelance, remote and full-time position.<br>Start date: 01.09.2026<br>Schedule:Working hours: 8am - 5pm CET, or 11am - 8pm CETFive working days and Two days off; (Sunday is always off and second day off is shifting)<br>At Mindy support you have great opportunity to get:<br>Experience in the international company working with people around the globe. Compensation is $800/ month during the probation period (2months) Compensation is $900 after passing the probation period +300$ KPIs bonus. Loyalty bonus system for long term work. Training will be provided by the company and the client.20 paid days of vacations, 10 paid days sick leaves per year. Management's attention, support and motivation.<br>Responsibilities:Provide customer support via calls, emails, chats Answer general and order-related questions Handle customer complaints and provide appropriate resolutions Escalate complex issues to the technical department Report to senior management on customers' feedback, complaints, quality etc. Perform other related CS tasks.<br>Tech Requirements:laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone<br>There is also a loyalty bonus system:$200 to be paid if you continue working with us 6 months after probation is completed$400 - 12 months after probation is completed$500 - 18 months after probation is completed$800 - 24 months after probation is completed$900 - 30 months after probation is completed$1200 - 36 months after probation is completed<br>Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.<br>We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.<br>We will be glad to welcome you to our team. Grow your career with Mindy support!

Company Description Lyve is a community management platform and private social network that connects residents, real estate developers, and facility management in one unified, extensible solution. Founded in 2016, the company focuses on streamlining engagement between residents and management through a single, integrated user experience. Lyve’s platform is designed to work seamlessly with different providers and systems, supporting modern, connected communities. The company is growing quickly, backed by a strong and collaborative team committed to transforming the Proptech industry. Team members join a supportive environment that values innovation, ownership, and long-term impact. Role Description The Implementation & Support Specialist is a full-time role based in Heliopolis. In this role, you will lead the implementation of Lyve’s platform for new clients, including requirements gathering, configuration, testing, and user onboarding. You will provide ongoing technical and functional support, diagnose and resolve issues, and respond to client inquiries to maintain high customer satisfaction. Day-to-day responsibilities include coordinating with product and engineering teams, documenting client setups, preparing user guides or FAQs, and monitoring system usage to identify improvement opportunities. You will also help train customers, support platform integrations, and contribute feedback to enhance features and the overall user experience. Qualifications Candidates should possess strong Analytical Skills to interpret data, understand client requirements, and solve implementation and support-related challenges. Candidates should possess Software Implementation experience, including system configuration, testing, onboarding, and integration support. Candidates should possess a focus on Customer Satisfaction and Customer Service to build trust, manage expectations, and maintain long-term client relationships. Candidates should possess excellent Communication skills for collaborating with internal teams, training users, and providing clear written and verbal updates. Relevant qualifications include experience in Saa S or Proptech solutions, familiarity with CRM or ticketing systems, and a background in IT, Computer Science, Engineering, Business Administration, Management Information Systems or a related field. Ability to work in manage multiple client accounts, and prioritize tasks in a fast-growing environment. Detail-oriented, proactive, and comfortable with learning new technologies and continuously improving implementation and support processes.

Core Responsibilities: -Visiting consultant doctors in private clinics to attract a selection of the best doctors across all specialties. Visiting consultant doctors to promote our medical devices and services, aiming to increase the number of admissions to the hospital. Effective communication and relationship-building with consultant doctors to understand their specific needs and those of their patients. Coordinating meetings between the hospital’s medical administration and consultant doctors to discuss medical inquiries related to their specific cases. Coordinating with internal departments to facilitate the admission process for the consultants’ patients and ensure the best service is provided. Conducting a market survey of competitors in terms of service pricing and their consultant teams to gain a competitive advantage. Responsible for achieving sales targets, developing client relationship.<br>Qualifications:-A bachelor's degree in any Medical filed is Required.3 to 5 Years of experience in Medical Sales

We are looking for a highly articulate Arabic-speaking sales professional who can build trust quickly with GCC clients and confidently convert inbound marketing leads into paying customers.<br>FURSA PRO is looking for a confident, persuasive, and customer-focused Omnichannel Lead Qualification & Sales Agent to join our growing commercial team. The role is responsible for handling inbound leads generated through our advertising and digital channels, qualifying potential clients, understanding their business needs, following up professionally, and converting qualified opportunities into consultations and paying clients. Our clients include entrepreneurs, investors, business owners, and GCC-based customers interested in company formation, business expansion, corporate services, and investment opportunities in Egypt and Saudi Arabia.<br>Key Responsibilities Handle inbound leads through Whats App, phone calls, social media, and other digital channels. Respond quickly and professionally to new inquiries. Understand the client's needs and conduct structured lead qualification. Explain FURSA PRO services clearly and professionally. Follow up with prospects until a clear outcome is reached. Book and confirm consultations with qualified clients. Support the sales process and contribute to closing deals and generating revenue. Handle objections and maintain professional communication throughout the customer journey. Maintain accurate records of all leads, conversations, follow-ups, and next actions on CRM/Odoo. Re-engage inactive and unresponsive leads. Coordinate with consultants, onboarding, legal, and operations teams when transferring clients. Achieve individual conversion, follow-up, and revenue targets. <br>Candidate Profile & Requirements Native or near-native Arabic speaker with excellent verbal communication skills. Must be able to communicate professionally in Modern Standard Arabic (MSA) and/or a natural GCC/Gulf Arabic dialect. Strong understanding of GCC customer communication style and business culture is highly preferred. Previous experience dealing with customers from Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, or Oman is a strong advantage. Strong persuasion, follow-up, objection-handling, and closing skills. Experience in Telesales, Inside Sales, Lead Qualification, Customer Service, Business Development, or Call Center Sales is preferred. Comfortable handling inbound leads from paid advertising campaigns through Whats App, phone calls, social media, and CRM/Odoo. Good English communication skills. Candidates with Levantine/GCC market exposure and strong familiarity with Gulf customers are highly encouraged to apply. Female candidates are encouraged to apply.<br>What We Offer Competitive fixed salary. Attractive sales commission and performance incentives. Uncapped earning potential based on achieved sales results. Full training on FURSA PRO services, qualification scripts, objection handling, sales process, and CRM/Odoo. Clear career path within the Commercial & Business Development team. Opportunity to work with clients from Egypt, Saudi Arabia, UAE, and other GCC markets. Professional and growing work environment.

About noon<br>We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a SLP Supervisor who can help us strengthen security, minimize losses, and support operational excellence.<br>Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.<br>noon’s mission: Every door, every day.<br>What you’ll do<br>Team noon has some of the fastest, smartest, and hardest-working people we’ve encountered. With a young, aggressive, and talented team, we’re driving major missions forward.<br>As an SLP Supervisor, you will oversee day-to-day Security & Loss Prevention operations, ensuring the safety of people, protection of assets, and compliance with security standards while supporting business continuity across the site.<br>Key Responsibilities:<br>Supervise daily Security & Loss Prevention operations to ensure effective coverage across the site. Lead and coordinate Security Officers and CCTV Operators, ensuring adherence to company policies and procedures. Monitor access control, visitor management, and CCTV surveillance to maintain a secure environment. Respond to and investigate security incidents, accidents, theft, fraud, and policy violations, ensuring timely escalation and documentation. Conduct routine security inspections, audits, and patrols to identify and mitigate potential risks. Support inventory protection initiatives, stock counts, and shrinkage prevention activities. Prepare incident reports, daily security logs, and operational summaries with accuracy and timeliness. Coordinate with Operations, HR, Facilities, and other stakeholders to resolve security-related concerns. Provide on-the-job coaching and guidance to team members to maintain high performance and compliance. Ensure emergency response procedures are followed and support business continuity during critical incidents. Promote a culture of safety, security, and continuous improvement across the site.<br>What you’ll need<br>Bachelor’s degree or equivalent experience in Security Management, Criminal Justice, Business Administration, or a related field.2–4 years of experience in Security, Loss Prevention, or Asset Protection, preferably within a logistics, warehousing, retail, or e-commerce environment. Previous supervisory experience is preferred. Strong knowledge of security operations, incident management, investigations, and risk mitigation. Experience with CCTV systems, access control systems, and security reporting. Strong leadership, communication, and interpersonal skills. Good analytical and problem-solving abilities with attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word. Ability to work under pressure and manage multiple priorities in a fast-paced environment. Flexibility to work rotating shifts, weekends, and public holidays as operationally required.<br>Who will excel?<br>We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Hayah Developments is hiring a Senior Sales Consultant to join our growing team. If you have a passion for real estate and a proven sales track record, we want to hear from you.???? Beverly Hills, Sheikh Zayed Requirements:Proven experience in real estate sales (Previous experience with a Real Estate Developer is a must) Strong negotiation & closing skills Solid understanding of the West Cairo market is a plus What We Offer:Competitive basic salary + high commissions Dynamic work environment Career growth within a reputable developer

Job Description We are looking for a Tele Sales Specialist to join our team and handle outbound calls, communicate with potential customers, understand their needs, and support the sales process. Responsibilities Make outbound calls to potential customers and introduce the service. Understand customer needs and provide clear information about the service. Qualify leads and identify potential customers. Follow up with customers and interested leads. Handle customer inquiries professionally and provide the required support. Book appointments or transfer qualified leads to the relevant team. Update customer and lead information on the system/CRM. Achieve assigned calling and sales targets. Handle basic customer or technical issues and escalate them when needed. Maintain a positive and professional customer experience. Requirements Language Skills Native Saudi Arabic speaker. English proficiency at B2/C1 level with the ability to communicate professionally. Core Experience1–2 years of experience in Tele Sales, Customer Service, or a similar customer-facing role. Previous experience handling customer inquiries and providing high-quality support. Good communication and persuasion skills. Comfortable making outbound calls and following up with customers. Technology Skills Good knowledge of mobile applications and modern digital tools. Ability to learn and use CRM or customer management systems. Basic technical troubleshooting skills and the ability to handle common user/system issues. Preferred Previous experience in the hotel or housing industry. Experience dealing with guests/customers in hospitality or accommodation services.

Company Description Atheel CX, part of Atheel Holding founded in 2016, is a diversified customer experience and solutions partner serving clients across multiple industries. The company manages over 5 million monthly transactions with a 5,000-seat capacity, supporting 20,000 employees and more than 150 clients in 25 industries. With operations across the UAE, KSA, and Egypt, Atheel CX runs strategic delivery sites in Egypt, including major facilities in Maadi, Abbassia, and the Technology Park. The organization is committed to innovation, scalable excellence, and multilingual service in over 15 languages. Its services are backed by globally recognized certifications in quality, customer satisfaction, information security, safety, and environmental management. Role Description The Real Estate Team Lead will oversee a team of real estate professionals, driving performance in brokerage and commercial real estate activities. Responsibilities include setting team goals, assigning and reviewing tasks, mentoring team members, and ensuring compliance with company policies and local regulations. The role involves coordinating property listings, supporting negotiations, maintaining client relationships, and preparing regular reports on team performance and market activity. The Real Estate Team Lead will collaborate with internal stakeholders to align real estate strategies with business objectives and enhance service quality. This is a full-time, on-site role based in Qesm El Maadi. Qualifications Candidates should possess strong Communication skills to interact effectively with clients, stakeholders, and team members. Candidates should possess Brokerage experience to manage property transactions, listings, and deal execution. Candidates should possess Team Management and Team Leadership abilities to guide, motivate, and develop a high-performing real estate team. Candidates should possess Commercial Real Estate knowledge to analyze market trends, evaluate properties, and advise on investment opportunities. Relevant experience in real estate, property management, or related fields, preferably in commercial sectors. Strong analytical, negotiation, and problem-solving capabilities. Proficiency with CRM systems and basic office software (e.g., MS Office, spreadsheets, presentation tools). Bachelor’s degree in Business, Real Estate, Finance, or a related discipline is preferred. Ability to work on-site in Qesm El Maadi and adapt to a fast-paced, client-focused environment.text me on 01041204774

Purpose:<br>Responsible for implementing and operating database systems that meet business needs.<br>Responsibilities:<br>Proactively monitor database health, ensuring system availability and resolving performance bottlenecks before they impact users. Troubleshoot live database issues, including performance and recovery. Work with product development teams to ensure database optimization and consistency. Perform installations, upgrades, and migrations across multiple database architectures and systems. Review deployment scripts and analyze the impact on database performance and stability. Track data growth and performance trends and implement long-term capacity plans and scalability solutions. Design and build high availability and disaster recovery solutions. Perform evaluations on a regular basis to ensure data security, privacy, and integrity. Provide support and solutions in emergencies effectively and efficiently. Stay up to date with database systems enhancements and ensure the implementation of suitable best practices. Determine, enforce, and document database policies, procedures, and standards. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role. Ensure timely completion of all relevant AML/CTF training provided by the Group. Ensure response to AML, CTF & sanctions inquiries in a timely manner.<br>Job Requirements:<br>Bachelor's degree in CS, Engineering, or related field.3 – 6 years’ experience in database administration. Hands-on experience with Microsoft SQL Server 2019+. Experience with Oracle, Postgre SQL, or MySQL is a plus Excellent knowledge of database Always On availability groups, Failover cluster, backup, recovery, replication, security, data encryption, and auditing. Suitable knowledge of Windows and Linux systems administration. Good command of Arabic and English. Good communication, teamwork, and problem-solving abilities. High attention to detail with a commitment to quality deliverables. Capable of making timely decisions and anticipating consequences. Can identify, recommend, and implement solutions for problems. Able to work effectively under pressure and tight deadlines.<br><br>“Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”

We Are Hiring | B2B Sales Executive<br>Aqarmap is looking for an experienced B2B Sales Executive to join our team and contribute to helping real estate companies grow through innovative digital marketing and lead generation solutions.<br>Key Requirements:2+ years of B2B Sales experience Proven track record of achieving sales targets Strong experience managing the full sales cycle Previous Outdoor Sales experience is required Experience in Direct Sales, Medical, Marketing Services, or similar industries Real estate experience is a plus<br>What We Offer: Competitive Basic Salary + Commission Transportation Allowance for outdoor meetings Insurance Coverage Learning & Development Opportunities

Sales Representative — Industrial Lubricants & Maintenance Solutions Cairo, Egypt (field-based — Obour, 10th of Ramadan,Badr City) | Fresh grads welcome | * 0–5 years experience For 30+ years, IDM has supplied Egypt’s heavy industry with thelubricants, filtration, and repair solutions that keep production lines,fleets, and heavy equipment running — including Schaeffer, a globallyrecognized name in industrial lubrication. We’re growing our fieldsales team and looking for Sales Engineers who want to build theirown territory, not just manage an account list. What You’ll Do ? Own a territory: identify and visit prospectiveindustrial, marine/petroleum, construction, and fleet customers — notjust service existing accounts. Sell our core product lines: advanced lubricants, fuel and oil filters, filtration units and repair welding alloys for industrial machinery, trucks, buses, generators, constructionequipment, hydraulics, and turbines. Run on-site workshop visits and hands-on field demonstrations, including cost-feasibility studies andtrial installations. Diagnose mechanical issues on customer equipment and recommend the right IDM product or repair solution. Build proposals, negotiate pricing, and follow through on delivery,repairs, and payment. Report results back to customers and to IDM to keep growing the relationship. What We Offer? International technical and commercial training . High commission structure + expenses, on top of a solid learning curve into industrial sales. Car allowance - A clear path to international staff roles. potential relocation to the Middle East or Africa with our distributor network. Access to a unique, technically differentiated product line few competitors can match. What We’re Looking For? A degree in Mechanical Engineering (or equivalent) . 0–5 years in sales, mechanical engineering, or maintenance-related roles . Fresh grads with the right drive are genuinely welcome. Comfortable being in the field daily (workshops, plants, job sites) rather than at a desk. Own a car and are based in or near Cairo. Strong communicator who’s motivated by solving technical problems and closing deals, not just relationship-servicing. Bonus: exposure to petroleum, heavy equipment, fleet, marine, or generator maintenance

Job Description We are looking for experienced, energetic English Instructors to be part of our Academic team. You will be teaching Conversational English and Business English. Teaching English conversation and writing program to Young Adults & Adults Monitoring the progress of the students and set action plans accordingly Supervise and coordinate Course graduation projects. Responsible for the progress tests of the students Job Requirements Bachelor's degree from a reputable University Fluent in both spoken & written English Teaching experience is a requirement Teaching Certificates such as CELTA or TEFL / TESOL are preferred Lively, energetic, flexible. team player LIVES IN EGYPT

Company Description Salé Sucré Pâtisserie, established in 1999, has become a household name for discerning customers in Egypt, Dubai, and Kuwait. The brand is dedicated to creating desserts that are not only delicious but also memorable experiences for guests. Its products are known as irresistible treats for special occasions and everyday moments alike. Salé Sucré emphasizes quality, creativity, and consistency across its locations, offering team members a dynamic environment in the premium dessert and café industry.<br>Role Description The Import Coordinator is a full-time role based in New Cairo, Egypt. This role is responsible for managing and coordinating all import activities, ensuring timely and compliant delivery of ingredients, packaging, and equipment from international suppliers. Daily tasks include preparing and reviewing import documentation, coordinating with customs brokers and ocean freight providers, tracking shipments, and resolving any logistics issues that may arise. The Import Coordinator will communicate regularly with suppliers, internal departments, and service providers to ensure accurate information flow and smooth operations. The role also involves monitoring costs, supporting vendor performance evaluations, and maintaining records to align with company standards and regulatory requirements.<br>Qualifications Candidates should possess experience in Import operations, including handling import documentation and shipment coordination. Candidates should possess Customs Brokerage skills, with knowledge of customs regulations, duties, and clearance processes. Candidates should possess Ocean freight and international logistics skills, including coordination with carriers and freight forwarders. Candidates should possess strong Communication and Customer Service skills for interacting with suppliers, brokers, and internal stakeholders. Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field is preferred. Ability to work on-site in Cairo, manage multiple priorities, and meet deadlines in a fast-paced environment. Experience in food, FMCG, or retail sectors and familiarity with regional import regulations are considered an advantage. Candidate should have strong english communication skills.

Inspect Medjool dates before purchase according to the company's quality standards Evaluate fruit maturity, size, color, texture, moisture content, and overall appearance Identify defects including insect damage, disease, fermentation, sunburn, bruising, splitting, dehydration, mold, and mechanical damage Classify Medjool dates into appropriate quality grades Determine acceptance, conditional acceptance, or rejection of each lot Coordinate with the Procurement Team regarding quality decisions before purchase Prepare detailed inspection reports with photos and supporting documentation Monitor harvesting, handling, packaging, and transportation practices at supplier farms Ensure purchased dates maintain traceability from farm to factory Monitor loading operations to prevent contamination and physical damage Collect representative samples for laboratory analysis when required Verify compliance with food safety standards, including GAP and other applicable certifications Maintain supplier quality performance records and recommend corrective actions Support supplier development by providing technical feedback to improve product quality Assist in resolving quality disputes with suppliers Coordinate with the Transportation and Fleet Management Departments to arrange the transportation of the received products<br><br>Requirements<br><br>Bachelor's degree in agriculture, Food Science, Horticulture, or a related field 2-5 years of experience in quality control, preferably in dates, fresh produce, or agricultural exports Experience with Medjool dates is highly preferred Strong knowledge of Medjool date quality standards Understanding of post-harvest handling and storage practices Knowledge of export quality specifications Familiarity with food safety systems (HACCP, Global G. A. P., ISO 22000 is an advantage) Excellent inspection and reporting skills Strong analytical and problem-solving abilities Attention to detail Effective communication and negotiation skills Ability to travel frequently to supplier farms Proficiency in Microsoft Excel and reporting tools

Jobs Tasks:Support strategic planning, change management, and cultural transformation processes. Create and update job descriptions for all company positions. Support in handling the organization charts, prepare and update the organization structure regularly, keeping up with amendments according to organizational restructuring and changes. Evaluate current business processes and recommend improvements. Evaluate and continuously improve OD programs delivered to ensure they are meeting objectives and delivering value to the business. Collect and use data to determine modifications and course corrections in development solutions, and support business goals. Conduct ongoing needs and task analysis to ensure appropriate and comprehensive organizational development programs and activities. Incorporate feedback to ensure continuous evaluation of effectiveness and improvement of organizational development programs and activities. Assist in the development & implementation of human resource policies & procedures. Assist in implementing performance evaluation systems, suggest improvements, and provide sufficient feedback on the whole process. Follow up on OD delegated projects with Key Account Executives. Ensure full compliance with the company’s Health, Safety, and Environmental (HSE) policies and procedures, especially those related to visits or work conducted at project sites or company locations. Jobs Requirements:Education: Bachelor's degree in Business Administration or any related field Experience: 6 - 10 years Computer Skills: Excellent command of MS Office suite, AI, Data Analytics Languages: Excellent knowledge of both spoken and written Arabic & English Interpersonal Skills: Communication – Teamwork – Analysis skills – Research skills