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<h3>Job Overview</h3><p>We are looking for a motivated and results-driven <strong>Sales Executive</strong> with strong communication skills in <strong>English and French</strong>. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and achieving sales targets in international markets.</p><h3>Key Responsibilities</h3><ul><li><p>Identify and develop new business opportunities.</p></li><li><p>Build and maintain strong relationships with prospective and existing clients.</p></li><li><p>Conduct sales presentations and product demonstrations.</p></li><li><p>Negotiate contracts and close sales deals.</p></li><li><p>Follow up on leads and manage the sales pipeline.</p></li><li><p>Coordinate with internal teams to ensure customer satisfaction.</p></li><li><p>Prepare sales reports and maintain CRM records.</p></li><li><p>Meet and exceed monthly and quarterly sales targets.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum <strong>1 year of experience</strong> in sales, business development, or a related role.</p></li><li><p>Fluency in <strong>English and French</strong> (spoken and written) is mandatory.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong customer-focused approach and problem-solving abilities.</p></li><li><p>Proficiency in MS Office and CRM software is an advantage.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Remove and separate soiled laundry from chutes or housekeeping carts. Operate and monitor washing, dry cleaning, and drying machinery in accordance with company standards. Apply correct treatment to stained items based on fabric and stain type. Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry. Transport cart of washed articles to dryers and place in dryers according to load size. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Monitor levels in chemical containers to ensure chemicals are being dispensed and notify supervisor/manager of potential pump problem.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: No high school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 3 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: Less than 1 year related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>We're looking for an experienced and detail-oriented Stewarding Supervisor to join our team in 6th of October City, Egypt. In this pivotal role, you will oversee all non-culinary kitchen operations and stewarding activities, ensuring that our facilities maintain the highest standards of cleanliness, organization, and efficiency. You will lead a dedicated team of stewards and cleaners while managing inventory, equipment maintenance, and compliance with health and safety regulations. Your leadership, organizational skills, and commitment to excellence will directly impact our operational success and customer satisfaction. Supervise and mentor all stewards and cleaning staff, providing clear direction, constructive feedback, and ongoing training on proper procedures for equipment handling, storage, sanitation, and food safety in accordance with Health Department Regulations Monitor and maintain accurate inventories of china, glassware, and silver across all outlets, conducting quarterly inventory audits and ensuring each location maintains proper operating par levels Develop and implement weekly schedules for stewarding and cleaning personnel, ensuring adequate coverage and efficient workflow while maintaining flexibility to address operational needs Order and manage all stewarding chemicals, cleaning supplies, and operating materials on a weekly basis, analyzing usage patterns to optimize inventory levels and reduce waste Expedite the ordering of kitchen utensils and small culinary equipment, communicating directly with outlet managers regarding equipment needs and proper handling procedures Collaborate with facilities management to ensure medium and heavy-duty equipment (hand carts, food and beverage vehicles, etc.) remains in optimal working condition Prepare detailed pull sheets for upcoming events and banquets, coordinating the gathering and loading of utensils and equipment onto trucks with precision and care Conduct regular inspections of all kitchen and stewarding areas to identify potential operating problems, sanitation issues, and safety hazards before they escalate Maintain open communication with front-of-house managers and event coordinators to ensure seamless coordination of equipment supply and support for all service operations Verify that gas cylinders are adequately filled and all banquet equipment and stoves are in proper working condition prior to events Develop and implement preventive maintenance procedures and best practices to minimize equipment downtime and operational disruptions Maintain detailed records of inventory, equipment maintenance, and staff performance to support data-driven decision-making and continuous improvement</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of stewarding experience in a hospitality or food service environment</p><p>Proven supervisory or leadership experience with the ability to train, motivate, and manage a team effectively</p><p>Ability to lift and carry up to 75 pounds regularly</p><p>Strong organizational and time management skills with the ability to prioritize multiple tasks simultaneously</p><p>Comprehensive knowledge of food safety, sanitation standards, and Health Department Regulations</p><p>Ability to identify potential operating problems and develop proactive solutions</p><p>Excellent communication skills, both written and verbal, with the ability to collaborate across departments</p><p>Flexibility to work varied schedules, including holidays, weekends, and extended hours as needed</p><p>Physical capability to perform duties in a fast-paced kitchen environment</p><p>Proficiency in basic inventory management and record-keeping</p><p>Experience with inventory management software or point-of-sale systems</p><p>Certification in food safety or hospitality management</p><p>Experience managing banquet or event stewarding operations</p><p>Knowledge of kitchen equipment maintenance and troubleshooting</p><p>Bilingual capabilities (Arabic and English)</p><p>Experience in a high-volume or multi-outlet food service operation</p>

<p>In line with the targets, standards and instructions determined by the General Manager, hotel management and Security Manager ensure security and safety across the facility, keep the related records and develop him/herself. Fully perform other duties assigned by the Security Supervisor and other seniors. Ensure the life and property safety of people is his/her area of duty. Greet guests, provide information and guidance to them and bid them farewell. Organise human and vehicle traffic and contribute to the communication between the facility and individuals. Keep watch and remain vigilant at all times during the day and night, gather information and submit it to the respective persons. Carry out initial response to important incidents such as fires, sabotages, injuries, and fights and report the incident to the respective persons. Be respectful, moderate and polite to managers, seniors and colleagues. Pass on all relevant information to the next security officer on shift. Inform the Security Supervisor of all developments and events that take place in his/her area of responsibility. Is familiar with the procedures to catch and detain criminals. Ensure that all devices and equipment such as walkie-talkies, detectors, telephones etc. are maintained well, clean, charged and operating. Immediately inform his/her supervisor in the event of any bomb or suspicious package call and ensure security around the area where the bomb or suspicious package call has been made. Take part in the Emergency Response Teams. Ensure that the shift area is kept in a clean, orderly and neat manner. Pay attention to keeping logs and records in a proper and accurate manner and control the signatures. Monitor the entry and exit of furniture and equipment (inventory) that need to be removed from the facility for maintenance and repairs and file their records. Protect the hotel s guests from any external factors that may cause inconvenience. Gather information and pass such information on to seniors rather than disclose information to third parties. When writing an incident report, ensure that the report includes information about the person(s) who committed the act, its location, time, how the incident developed and its consequences. Ensure that employees entering into and exiting from the facility use their ID cards, identify and report to his/her supervisor employees that do not use their ID card to enter or exit, and monitor the situation accordingly. Control the units around the facility and report any suspicious persons or vehicles to his/her supervisor. Use the communication tools (walkie-talkie, telephone) for their proper purpose while on duty. Fully comply with the rules concerning shift changes and ensure that no problems occur. Ensure the security around the areas where explosive and combustible agents for entertainment purposes will be used. Make use of all opportunities for self-development. Eliminate any problems and shortcomings in inspections and controls and report any needs. Make every effort to be the best. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school diploma. Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset. Foreign Language: Not required. Courses and Training: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive</p>

<p>Reporting to the People Development Manager, the Assistant Manager, People Development will assist the PD Manager to oversee the PD opportunities across the hotel, driving a learning &amp; talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy.</p><p>Key Responsibilities:</p><p>The Assistant Manager, People Development is responsible for driving a continuous learning culture, ensuring that learning is available, supported, prioritized, and executed, and enabling organizational learning to be achieved through robust processes for identifying, sharing, and embedding knowledge.</p><p>Collaborates with hotel leaders (Department Heads, People &amp; Culture Team) to identify and understand learning needs, creating a best-in-class learning approach that balances hotel needs.</p><p>Assists with the development and implementation of training strategies, ensuring the company culture is provided with a high level of learning support.</p><p>Ensure that global brand and culture initiatives are embedded within the hotel.</p><p>Deliver a high-quality learning solution to business units across the hotel.</p><p>Support the hotel with integrating and administering INES (PeopleHub) as a core learning resource.</p><p>Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices, and trends.</p><p>Certifies hotel trainers &amp; facilitators and PD teams to deliver various programs.</p><p>Assisting the PD Manager to manage the programs with agreed budget, select and manage an external consultant, or manage the deployment of an internal consultant.</p><p>Coach and develop the capability within the hotel team; provide direction and inspiration for high standards of excellence.</p><p>Ensure alignment with the global learning and development ethos around co-design of new programs and enhancement of existing programs.</p><p>Tailor the learning content of global programs to suit the needs of the hotel (including language translations).</p><p>Conduct on-the-job training and task breakdown training.</p><p><strong>Desired Candidate Profile</strong></p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s service culture to be responsive, respectful, and deliver a great experience.</p><p>Leading Myself Positive Orientation. Operational Decision Making. Self-Development &amp; Management.</p><p>Leading Others Developing an Empowered Team. Leading an Engaged and Diverse Team. Communication.</p><p>Leading the Business Advocating Guest Passion. Business Planning and Analysis. Business Improvement and Change.</p><p>Experience/Qualifications/Certificates/Education Bachelor degree in a relevant field of work, or an equivalent combination of education and work-related experience. Proven experience in PD roles within the hospitality industry. Proven progressive work-related experience in managing and directing the development and delivery of learning or organization development programs in a multi-unit organization. Highly developed oral and written communication skills. Demonstrated proficiency in designing and delivering effective learning programs to multicultural, multi-level audiences. Broad understanding of people strategy, including the drivers of organization effectiveness. Strong organizational skills; ability to project manage and execute. Ability to develop and design new and unique content. Multicultural awareness and ability to work with people from diverse cultures. Demonstrated teamwork communication, including the ability to coach and deliver feedback in a constructive manner. Excellent communication, interpersonal, and team leadership skills. Strong management skills with the ability to prioritize and manage multiple tasks simultaneously. Flexibility to adapt to a dynamic and fast-paced environment. Must be a highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook. Native Arabic speaker and fluency in verbal and written English is essential. Prior experience in pre-opening is a plus.</p>

<p>The Assistant F&amp;B Manager supports the Food &amp; Beverage Manager in overseeing daily operations of all F&amp;B outlets, ensuring excellent guest service, efficient operations, and strong financial control. This role helps lead teams, maintain service standards, and maximize revenue.</p><p>Responsibilities</p><ul><li>Assist in managing restaurants, bars, banquets, and room service</li><li>Ensure service quality, cleanliness, and guest satisfaction</li><li>Handle guest complaints and special requests</li><li>Conduct training, briefings, and performance follow-ups</li><li>Ensure proper staffing and duty rosters</li><li>Monitor food, beverage, and labor costs</li><li>Support inventory control and stock management</li><li>Ensure food safety, hygiene, and alcohol service regulations are followed</li><li>Support audits, inspections, and quality standards</li><li>Prepare daily reports and assist the F&amp;B Manager</li><li>Coordinate with Kitchen, Front Office, and Finance</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Hospitality Management</li><li>2 3 years Diploma or degree in Hospitality Management or related field</li><li>Minimum 5 7 years in F&amp;B operations</li><li>At least 2 3 years in a supervisory or assistant management role</li><li>Strong leadership and communication</li><li>Customer-focused and service-driven</li><li>Cost awareness and organizational skills</li><li>Ability to work under pressure</li></ul>

<p>An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.</p><p>Responsibilities</p><ul><li>Oversee housekeeping operations</li><li>Oversee Laundry Operations</li><li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li><li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li><li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li><li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>Ensure ongoing training</li><li>Ensure communication meetings are conducted and post-meeting minutes generated</li><li>Manage staff performance issues in compliance with company policies and procedures</li><li>Recruit, manage, train and develop the Housekeeping/Laundry team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s Degree in Hospitality Management</p><p>Experience: 3 5 years</p><p>Diploma or degree in Hospitality Management or related field</p><p>Housekeeping and hygiene certifications are an advantage</p><p>Minimum 7 10 years in hotel housekeeping</p><p>At least 3 5 years in a supervisory or executive housekeeping role</p><p>Strong leadership and organizational skills</p><p>Excellent attention to detail</p><p>Budgeting and inventory management</p><p>Guest service and communication</p><p>Ability to manage large teams</p>

<p>The Corporate Sales Manager is responsible for developing and managing corporate accounts to drive revenue growth. This role builds strategic B2B relationships, secures new corporate contracts, and ensures client satisfaction while achieving sales targets for the Cairo office.</p><p>Responsibilities</p><ul><li>Identify, prospect, and secure new corporate clients and accounts</li><li>Manage and grow existing key corporate accounts to maximize revenue</li><li>Develop and execute sales strategies to achieve monthly and annual targets</li><li>Prepare proposals, contracts, and negotiate terms with corporate clients</li><li>Build and maintain strong relationships with decision makers across industries</li><li>Coordinate with Operations, Finance, and Marketing to ensure smooth service delivery</li><li>Track sales pipeline, forecast revenue, and report performance to senior management</li><li>Represent the company at industry events, meetings, and client presentations</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's degree in Business, Marketing, or a related field</p><p>Experience: 4 – 8 years</p><ul><li>Proven track record of meeting and exceeding sales targets</li><li>Experience managing corporate accounts in Egypt market preferred</li><li>Strong knowledge of sales CRM tools and MS Office</li><li>Fluent in English and Arabic, written and spoken</li><li>Ability to work from Cairo Office and travel for client meetings as need</li></ul><p>Skills:</p><ul><li>Strategic sales and business development</li><li>Negotiation and contract management</li><li>Client relationship management and account growth</li><li>Communication and presentation skills</li><li>Target-driven and results oriented</li><li>Problem solving and objection handling</li><li>Market analysis and competitive positioning</li><li>Time management and organizational skills</li></ul>

<p>The Rooms Division Manager is responsible for overseeing all operations related to guest accommodation, ensuring exceptional guest service and efficient management of the front office, housekeeping, and guest services departments. The role focuses on maximizing room revenue, maintaining high service standards, and ensuring smooth coordination between departments.</p><p>Responsibilities</p><ul><li>Supervise daily operations of Front Office, Housekeeping, Reservations, and Guest Services.</li><li>Ensure rooms are clean, properly maintained, and ready for guests.</li><li>Monitor occupancy levels and coordinate room availability.</li><li>Maintain high standards of guest satisfaction and service quality.</li><li>Handle guest complaints, requests, and special arrangements.</li><li>Ensure VIP guests receive personalized services.</li><li>Monitor guest feedback and implement improvements.</li><li>Work with the Revenue Manager to optimize room pricing and occupancy.</li><li>Monitor room revenue, departmental expenses, and budgets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Hospitality Management, Hotel Management, or Business Administration.</li><li>5 8 years of experience in hotel operations (preferably in front office or housekeeping).</li><li>Previous supervisory or managerial experience.</li><li>Leadership and team management</li><li>Excellent communication and interpersonal skills</li><li>Problem-solving and decision-making</li><li>Customer service excellence</li><li>Budgeting and financial management</li></ul>

<p>Lead the day-to-day operations of Meraki Sharm, an upscale adult-only lifestyle resort with a strong nightlife and entertainment focus, ensuring exceptional guest experiences, financial performance, and brand standard compliance while fostering a vibrant, service-driven culture.</p><p>Responsibilities</p><ul><li>Oversee all hotel operations including Front Office, Housekeeping, F&amp;B, Recreation, and Maintenance</li><li>Drive guest satisfaction and service excellence tailored to adult-only lifestyle resort expectations</li><li>Develop and execute nightlife, clubbing, and international entertainment programming to position the resort as a destination venue</li><li>Achieve revenue, GOP, and RevPAR targets through effective commercial and F&amp;B/entertainment strategies</li><li>Implement and monitor brand standards, SOPs, and quality audits</li><li>Manage P&amp;L, budgeting, forecasting, and cost control across all departments</li><li>Lead, coach, and develop HODs and team members to build a high-performance culture</li><li>Ensure compliance with health, safety, hygiene, and legal regulations</li><li>Handle guest relations, complaints, and VIP/high-profile client requirements with discretion and efficiency</li><li>Drive upselling, ancillary revenue, and curated event experiences</li><li>Maintain strong owner relations with transparent reporting and alignment on business goals</li><li>Oversee recruitment, training, and performance management in coordination with HR</li><li>Represent the hotel with tour operators, corporate clients, DJs, promoters, and local authorities</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Bachelor Degree</li><li>Experience: 8 10 years</li><li>Bachelor s degree in Hotel Management or related field</li><li>Minimum 8 years hotel operations experience, with at least 3 years as Hotel Manager or Operations Manager</li><li>Proven experience in clubbing hotels, nightlife operations, and international entertainment management</li><li>Previous experience in upscale/lifestyle/adult-only resorts strongly preferred</li><li>Demonstrated success in delivering high client service standards for affluent international clientele</li><li>Proven track record in P&amp;L management and achieving financial KPIs</li><li>Strong background in F&amp;B and entertainment-driven properties</li><li>Fluency in English; Arabic preferred</li><li>Experience in pre-opening or rebranding is a plus</li><li>Willing to reside in Sharm El Sheikh</li><li>Strong leadership and people management skills</li><li>Commercial acumen and revenue-focused mindset</li><li>Excellent guest relations and problem-solving ability</li><li>Deep understanding of nightlife, music, and international entertainment trends</li><li>High energy with hands-on operational approach</li><li>Budgeting and financial analysis</li><li>Brand and quality standards champion</li><li>Crisis and conflict management</li><li>Communication and interpersonal skills</li><li>Discretion in handling VIP/high-profile guests</li><li>Adaptability to dynamic, trend-driven hospitality concepts</li><li>Cultural sensitivity for diverse international clientele</li></ul>

<p>Lead and manage multiple luxury properties or locations within a cluster, driving revenue growth, guest satisfaction, and operational excellence in line with brand standards and business objectives, specifically for Sunrise Resorts and other luxury international chains.</p><p><b>Responsibilities</b></p><ul><li>Develop and execute cluster business plans, budgets, and strategies for luxury properties</li><li>Oversee operations, sales, marketing, and financial performance of cluster properties</li><li>Lead and develop a team of property-level managers and department heads</li><li>Ensure brand standards, policies, and procedures are implemented and maintained</li><li>Drive guest satisfaction, employee engagement, and continuous improvement</li><li>Collaborate with regional and corporate teams to drive business growth</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor Degree</p><p>Experience: 5 15 years</p><p>Bachelor's degree in Hospitality Management or related field</p><p>Minimum 5 years of experience in luxury hospitality management, with at least 2 years in a leadership role</p><p>Proven track record of driving revenue growth and guest satisfaction in luxury international chains</p><p>Experience managing multiple luxury properties or locations</p><p>Experience with Sunrise Resorts or similar luxury resort chains preferred</p><p>Strategic planning and execution</p><p>Luxury service and guest satisfaction</p><p>Leadership and team development</p><p>Financial management and budgeting</p><p>Communication and influencing skills</p><p>Problem-solving and decision-making</p><p>Adaptability and resilience</p><p>Business acumen and industry knowledge</p>

<p>An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.</p><p>Responsibilities</p><ul><li>Oversee housekeeping operations</li><li>Oversee Laundry Operations</li><li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li><li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li><li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li><li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>Ensure ongoing training</li><li>Ensure communication meetings are conducted and post-meeting minutes generated</li><li>Manage staff performance issues in compliance with company policies and procedures</li><li>Recruit, manage, train and develop the Housekeeping/Laundry team</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s Degree in Hospitality Management</p><p>Experience: 3 5 years</p><p>Diploma or degree in Hospitality Management or related field</p><p>Housekeeping and hygiene certifications are an advantage</p><p>Minimum 7 10 years in hotel housekeeping</p><p>At least 3 5 years in a supervisory or executive housekeeping role</p><p>Strong leadership and organizational skills</p><p>Excellent attention to detail</p><p>Budgeting and inventory management</p><p>Guest service and communication</p><p>Ability to manage large teams</p>

<p>The Brand Executive supports the development and execution of brand strategies to strengthen brand identity, increase awareness, and drive customer engagement. The role involves coordinating marketing activities, analyzing brand performance, and ensuring consistent brand communication across all channels.</p><p>Responsibilities</p><ul><li>Assist in developing and implementing brand strategies and marketing campaigns</li><li>Maintain consistent brand identity across all platforms and materials</li><li>Work with design, sales, and marketing teams to execute promotional activities</li><li>Monitor market trends, competitor activity, and customer behavior</li><li>Support product launches and seasonal campaigns</li><li>Track brand performance metrics and prepare reports</li><li>Manage social media content alignment with brand guidelines</li><li>Coordinate with agencies, vendors, and internal stakeholders</li><li>Ensure all communications follow brand tone, visuals, and messaging standards</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Bachelor s degree in Marketing, Business Administration, or related field</li><li>1 3 years of experience in marketing or brand-related roles</li><li>Strong communication and presentation skills</li><li>Understanding of branding, consumer behavior, and market research</li><li>Basic knowledge of digital marketing and social media platforms</li><li>Analytical skills with attention to detail</li><li>Creativity and ability to think in terms of brand storytelling</li></ul>

<p>The Guest Relations Officer is responsible for ensuring a high level of customer satisfaction by providing exceptional service to guests. The role includes handling guest inquiries, resolving complaints, and creating a welcoming environment. Fluency in German is essential to effectively communicate with German-speaking guests.</p><p><b>Responsibilities</b></p><ul><li>Welcome guests warmly and ensure a positive first impression.</li><li>Communicate with guests in both English and German fluently.</li><li>Handle guest inquiries, requests, and complaints promptly and professionally.</li><li>Provide accurate information about hotel services, facilities, and local attractions.</li><li>Coordinate with different departments to fulfill guest needs efficiently.</li><li>Follow up with guests to ensure satisfaction during and after their stay.</li><li>Maintain records of guest interactions and feedback.</li><li>Assist in handling VIP guests and special requests.</li><li>Ensure compliance with company standards and service protocols.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Education: Bachelor s degree in Hospitality Management, Tourism, Business Administration, or a related field is preferred.</li><li>Experience: 2 4 years</li><li>Fluency in German and English (spoken and written) is mandatory.</li><li>Proven experience in guest relations, front office, or customer service.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Professional appearance and attitude.</li><li>Customer-focused mindset</li><li>Multitasking and organizational skills</li><li>Conflict resolution abilities</li><li>Cultural awareness and sensitivity</li><li>Experience in hospitality or tourism industry.</li><li>Familiarity with hotel management systems.</li></ul>

<p><br></p><p><b>Responsibilities</b></p><ul><li>Concept Creation &amp; Brand Development</li><li>Lead the conceptual development of new hospitality offerings F&amp;B concepts, entertainment spaces, resort experiences, themed activations from the initial idea through to a fully articulated brand world</li><li>Develop concept narratives, positioning territories, naming directions, and experience principles that translate a property's DNA into something guests can feel</li><li>Collaborate directly with the Senior Brand Manager on portfolio-level brand strategy, ensuring each concept sits coherently within the wider brand architecture</li><li>Contribute to the ongoing development of a new ultra-luxury brand, SUNRISE Resorts &amp; Cruises' ultra-luxury brand, and its property-level expressions</li><li>Creative Operations &amp; Team Workflow</li><li>Own the briefing process translate strategy and approved concepts into clear, inspiring creative briefs for the in-house design team</li><li>Manage the day-to-day workflow of the creative team, ensuring output is on-brief, on-brand, and delivered to deadline</li><li>Act as the strategic quality gate for all creative output reviewing design work against brand positioning before it moves forward</li><li>Lead or support production oversight for campaign shoots, ensuring creative direction, brand consistency, and on-ground execution align</li><li>Coordinate with cross-functional teams digital, cluster marketing, operations to ensure brand is correctly represented across touchpoints</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Bachelor Degree in Marketing or any other relevant field</li><li>Experience: 4 6 years 4-6 years of experience in brand strategy, preferably at a branding or creative agency</li><li>A strong conceptual brain you're known for ideas that go beyond the obvious and briefs that inspire rather than constrain</li><li>Comfort operating at the intersection of strategy and execution you can write a positioning document and then brief a designer on what it should look like</li><li>An understanding of brand architecture and how portfolio brands relate to one another</li><li>Clear, confident communicator written and verbal who can present ideas to senior stakeholders and bring a creative team along with equal ease</li><li>A genuine interest in hospitality, place-making, or experience design</li><li>The ability to manage multiple projects across different brand tiers without losing the thread of any of them</li></ul><p>Most in-house brand roles ask you to maintain. This one asks you to build. The portfolio is actively growing, the new ultra-luxury brand is early-stage and genuinely ambitious, and the function itself is being structured from scratch which means the person in this role will have a meaningful hand in shaping how brand works at SUNRISE for years to come. You'll work closely with one senior stakeholder rather than navigating layers of approval. Concepts you develop will see the light of day. And you'll do it across a portfolio varied enough to keep the work interesting from a luxury Red Sea retreat to a beach club in Sharm, a cruise line, and everything in between</p>