وظائف افراد امن في مصر

Accountabilities:Conducts visits to the branches to check service quality and customer satisfaction to ensure service excellence and raise customer experience. Prepares monthly reports showing Service gaps and customer pain touch points across different bank channel. Increases Branch Staff Awareness on Basic service standards and default manners. Reports any look and feel negative feedbacks through customer’s interviews to concerned parties e.g. premises, general admin, Branch Quality Managers. Performs mystery shopping exercise on branches, Call Center and Direct Sales Unit on frequent basis. Initiates and suggests new service enhancement ideas. Reviews all Banks’ customer related procedures and ensure Customer Centric approach is being followed Reviews Service Quality Controls on pre-set standards and aiming at customer satisfaction And any other assigned tasks.<br>Minimum Qualifications: University/College Degree in Finance, Economics OR any relevant discipline Experience: Officer 2+ Years of operations / Customer service<br>Job specific Skills:Customer Service Skills Awareness of bank’s product and different bank channels procedures. Team work skills Good Analytical & judgment skills<br>Generic Skills Good communication and interpersonal skills Excellent command of English language. Strong computer skills

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Grants Officer plays a dual role in ensuring financial integrity and effective grants management across the Foundation s programs. This position assists in budgeting, financial reporting, donor compliance, and the use of resources to maximize impact and transparency in line with the Foundation s mission. Key Responsibilities Grants Management: Support the development of grant proposals, budgets, and donor submissions. Support in the full lifecycle of grants management: proposal development, budgeting, compliance, reporting, and close-out. Monitor grant implementation, ensuring compliance with donor requirements and timelines. Prepare and submit accurate financial and narrative reports to donors. Maintain organized grant les, agreements, and reporting schedules. Financial Oversight Work closely with programs, procurement, HR, teams to ensure financial and grant compliance. Provide training and support to staff on donor regulations and financial procedures. Contributes to the development of nancial tools and systems to improve efficiency and transparency. Cross-Functional Coordination Reporting Lines and Decision-Making Authority Reports to: Senior Grants Officer / Finance &amp; Grants Manager Supervises: None Decision-Making: Supports decision-making by providing accurate data and reports; escalates compliance issues to supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications &amp; Skills</b></p><p>Bachelor s degree in Finance, Accounting, Business Administration, or a related field. Minimum 2-4 years of experience in financial management and grants administration, preferably in the NGO or development sector. Knowledge of donor compliance (e.g., USAID, EU, UN, Banks CSR, foundations). Proficiency in financial software, Microsoft Excel and ERP systems. Excellent analytical, organizational, and communication skills. Fluency in English and Arabic (written and spoken).</p><b>Key Competencies</b><ul><li>Financial accuracy and attention to detail</li><li>Integrity and commitment to transparency</li><li>Teamwork and cross-functional collaboration</li><li>Strong organizational and time management skills</li><li>Ability to work under pressure and meet deadlines</li></ul><b>Key Performance Indicators (KPIs)</b><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon is looking for a workplace, Health and Safety (WHS) Officer to add to the team: <br>Year-on-year, as we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated and empowered. To help us achieve this, we’re seeking a driven EHS Officer. With your Bias for Action, we’ll need you to step in and help drive health and safety across our fulfillment center in East Cairo<br>In this crucial WHS position, you’ll report to the WHS Manager.<br>Key job responsibilities<br>- Lead site risk assessment for current and new activities.<br>- Lead implementation of site specific WHS standards and guidelines. <br>- Lead implementation of site WHS objective and programs. <br>- Promote safe culture among employees by providing daily WHS content to shift briefing. <br>- Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site. Work with Operations team to implement solutions to eliminate exposure to these risks and prevent injury. <br>- Attending to incidents and occupational injuries cases on site. <br>- Guide and assist area managers on incident investigations, Austin write up and communication of lesson learned. <br>- Assisting Ops team in Austin follow up sheet and CAPA creation. Audit record-keeping practices and ensure Austin entries to be aligned with global WHS standards and local regulations. <br>- Ensure the PPE inventory at site and coordinate with procurement for order placement. <br>- Area Organisation (AO) weekly assignment, monitoring and support. <br>- Daily Powered Industrial Tool and Trailer Dock Release inspection and communications. <br>- Daily Action Tracking System monitoring and support. <br>- Participate in site management safety walk, provide insight into unsafe acts and conditions to management. <br>- Provide daily update to WHS Manager on objectives progress, incidents, AO ATS, network actions, etc). <br>- Preparation of WHS committee meeting agenda, MOM write up, ATS creation. <br>- Daily Permit to Work review and sign off. <br>- Lead on WHS related procurement and follow up. <br>- Preparing emergency response plans. <br>- Managing and conducting emergency drills. <br>- Managing preparation and training of emergency drills, prepare records. <br>- Heat Index establishment, monitoring and support. <br>- Provide support to site specific requests, unplanned events and activities. <br>- Conduct daily and weekly WHS audits, such as hazard waste room inspection, spill kit inspection, first aid room, etc.<br>- - WHS Experience/or WHS qualifications<br>- - Experience using Microsoft Word and Excel in a professional capacity<br>- - Bachelor’s degree in safety, environmental, ergonomics or a related field required.<br>- - NEBOSH &amp; IOSH certified.<br>- - Experience implementing lean principles and process improvement in an operational environment.<br>- - Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.<br>- - Good communicator - English &amp; local language<br>- - Available to work flexible shifts including days, nights and/or weekends<br>- - 2+ years of growing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations.<br>- - Ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses<br>- - Experienced in emergency response and currently holds First aid and CPR certificates.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Duties & Responsibilities<br><br>Conducting regular investigations to guarantee that workers’ follow safety procedures as required Conducting quality audits as required to ensure compliance with GMP, Quality standards. Performing pre and post-production quality checks and providing related reports accordingly. Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines Checking machine conformity to standards as well as ensuring periodic maintenance implementation Performing other duties related to the job as assigned by the direct supervisor Job Location: 6th of October City<br><br>Job Requirements<br><br>Bachelor’s degree of Pharmacy. Fresh Graduate. Ability to work with a team and being an effective team member Good understanding in the QA processes and the Agile development process

Job description:<br><br>Duties & Responsibilities: Conducting regular investigations to guarantee that workers’ follow safety procedures as required Conducting quality audits as required to ensure compliance with GMP, Quality standards. Performing pre and post-production quality checks and providing related reports accordingly. Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines Checking machine conformity to standards as well as ensuring periodic maintenance implementation Performing other duties related to the job as assigned by the direct supervisor Job Location: 6th of October City Job Requirements Bachelor’s degree of Pharmacy. Fresh Graduate. Ability to work with a team and being an effective team member Good understanding in the QA processes and the Agile development process

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Before you apply to a job, select your language preference from the options available at the top right of this page.</b></span></p><br><br><br><br><p>Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.</p><br><br><br><br><p><b>Job Description:</b></p><br><br><br><p>This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. He/She may direct the work of others and provide instruction and guidance to less experienced employees. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. He/She may deal with confidential material on a regular basis.</p><br><br><p><br><b>Employee Type:</b><br>&nbsp;</p><br><br>Permanent<p><br><span>UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</span></p><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

Company Description Power Service Projects is an electrical panel manufacturer founded in 2015 with a mission to transform the industry through innovation and high-quality engineering. Guided by leadership that values collaboration and ambition, the company has grown from a small operation into a significant market player. Power Service Projects holds Schneider Electric’s eco Xpert certification, enabling it to deliver advanced, technology-driven solutions to its customers. The organization maintains a culture of continuous improvement, unity, and determination, offering team members opportunities to contribute to impactful projects and long-term growth.<br>Role Description The Personnel Section Head is responsible for overseeing all personnel-related activities and ensuring effective implementation of HR policies and procedures. This full-time, on-site role is based in 10th of Ramadan and involves managing employee records, supervising recruitment and onboarding processes, and coordinating performance appraisal cycles. The role includes handling employee relations issues, supporting conflict resolution, and promoting a positive and compliant work environment. The Personnel Section Head will collaborate with department managers to identify staffing needs, analyze HR data for decision-making, and contribute to the development of personnel strategies that support organizational goals.<br>Qualifications<br> <br>Demonstrated experience in Personnel Management and Employee Relations, with the ability to handle sensitive issues fairly and professionally. Strong Analytical Skills to interpret HR metrics, support performance appraisal processes, and provide data-driven recommendations. Proven ability in Recruiting, including sourcing, interviewing, and selecting candidates aligned with organizational needs. Solid understanding of performance appraisal systems and best practices for evaluating and developing staff. Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications are an advantage. Knowledge of local labor laws and HR compliance requirements relevant to industrial and manufacturing environments. Effective communication, negotiation, and interpersonal skills, with the ability to work collaboratively across all levels. Strong organizational and time management skills, with attention to detail and the ability to manage multiple priorities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Health Project officer - Egypt Country Office&nbsp;</strong>&nbsp; <br> TEAM/PROGRAMME: Operation Program&nbsp; <strong>LOCATION</strong>: Greater Cairo&nbsp; <br> <strong>GRADE</strong>: 4 (Competitive Package)&nbsp; <p><strong>CONTRACT DURATION: </strong>Currently</p><br> <p>pending donor approval,</p><br> <br> <p><strong>Child Safeguarding:&nbsp;</strong>&nbsp;</p><br> <p>Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people.&nbsp;</p><br> <br> <strong>ROLE PURPOSE: </strong>The health officer will be key in efficiently and urgently responding to all medical cases, ensuring that appropriate actions are taken as agreed with SCI police and stander and recording all required information. They will also be crucial in coordinating, implementing, and reporting under the health program with Save the Children International (SCI), working closely with healthcare providers, the project team, and other stakeholders. The health officer will be responsible for delivering timely results and coordinating with governmental health provider with supervision and facilities the cash payment cycle process&nbsp; <br> <p><strong>SCOPE OF ROLE:&nbsp;</strong>&nbsp;</p><br> <p><strong>Reports to:</strong> Senior Health Officer</p><br> <p><strong>Staff directly reporting to this post:</strong> 4-6 health care coordinators. + Medical Volunteers&nbsp;</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:&nbsp;</strong>&nbsp;</p><br> <p><strong>Project Implementation&nbsp;</strong>&nbsp;</p><br> <p>• Directly supervise and support the Medical Case Management team in the delivery of highquality case management services.</p><br> <p>• Participate in the medical assessment of cases and support provider selection in accordance with SCI Health SOPs and referral guidelines.</p><br> <p>• Ensure that medical cases are referred to the most appropriate healthcare facilities based on medical needs, geographical location, and service availability. Public healthcare facilities should be prioritized whenever feasible. Where required services are unavailable within nearby public facilities, referrals should be made to the most appropriate provider within the SCI healthcare network.</p><br> <p>• Oversee the medical and financial follow-up of admitted and hospitalized cases.</p><br> <p>• Ensure compliance with SCI policies, procedures, and referral management guidelines.</p><br> <p>• Ensure that all referrals are processed within agreed timelines and that all actions taken are accurately documented and maintained in case records.</p><br> <p>• Participate in healthcare facility visits, assessments, and monitoring activities as required.</p><br> <p>• Represent the health team in meetings with stakeholders, healthcare providers, and relevant partners when required.</p><br> <p>• Support the identification, reporting, and investigation of medical incidents, deviations, and operational challenges.&nbsp;</p><br> <br> <p><strong>Reporting and documentation</strong></p><br> <p>• Ensure comprehensive, accurate, and timely data entry and record management for all medical cases.</p><br> <p>• Review and verify that actions taken by Health Coordinators are properly documented and that case follow-up activities are completed and recorded.</p><br> <p>• Prepare timely reports on medical case outcomes, including clinical status, length of stay, prognosis, costs incurred, and justification of medical interventions, for submission to the line manager and Health Information System (HIS) focal point.</p><br> <p>• Provide regular reports on medical services delivered through the Medical Case Management team in accordance with agreed reporting schedules.</p><br> <p>• Submit timely reports on project indicators to the line manager and MEAL team in line with project requirements.</p><br> <p>• Contribute to incident and deviation reporting as assigned by the line manager</p><br> <p><strong>Budgeting&nbsp;</strong>&nbsp;</p><br> <p>• Support budget planning, forecasting, monitoring, and utilization in line with project objectives and donor requirements.</p><br> <p>• Participate in cost-benefit assessments for hospitalized and referred cases, taking into consideration medical necessity, expected health outcomes, and SCI referral guidelines. • Monitor and track cash payment expenditures and ensure that all supporting documentation and settlement requirements are completed in accordance with SCI financial procedures.</p><br> <p>• Support efforts to improve cost-efficiency while maintaining quality and continuity of care</p><br> <br> <p><strong>SKILLS AND BEHAVIOURS (our Values in Practice) Accountability:&nbsp;</strong>&nbsp;</p><br> <p>• Holds self-accountable for making decisions, managing resources efficiently, achieving results, and role-modeling Save the Children values.</p><br> <p>• Holds team members and partners accountable for delivering on their commitments&nbsp;</p><br> <p>• Builds and maintains effective working relationships with colleagues, partners, stakeholders, and beneficiaries.</p><br> <p>• Values diversity and inclusion, recognizing them as strengths that enhance organizational effectiveness.</p><br> <p>• Demonstrates strong interpersonal skills and is approachable, respectful, and a good listener.</p><br> <p>• Encourages innovation and continuously seeks opportunities to improve systems and processes.</p><br> <p>• Demonstrates initiative and a willingness to take informed and responsible risks.</p><br> <p>• Acts with honesty, transparency, and professionalism at all times.</p><br> <p>• Promotes ethical conduct and adherence to organizational values and standards</p><br> <br> <p><strong>QUALIFICATIONS AND EXPERIENCE&nbsp;</strong>&nbsp;</p><br> <p>• Bachelor’s degree in medicine (MBBS/MBBCh) is required.</p><br> <p>• Minimum of 3–5 years of progressively responsible experience in healthcare project implementation, medical case management, clinical services, or humanitarian health programming with a reputable NGO, INGO, or healthcare organization.</p><br> <p>• Postgraduate qualifications in Emergency Medicine, Public Health, Family Medicine, Internal Medicine, or a related field is preferred.</p><br> <p>• Postgraduate studies in Health Management, Healthcare Administration, or Project</p><br> <p>Management are an asset.</p><br> <br> <p>• Experience working with refugees, asylum seekers, medical evacuees, or other vulnerable populations is highly desirable.</p><br> <p>• Strong stakeholder engagement, government liaison, and networking skills.</p><br> <p>• Excellent interpersonal, communication, negotiation, and influencing skills.</p><br> <p>• Strong analytical and problem-solving abilities with a results-oriented approach.</p><br> <p>• Proficiency in Microsoft Office applications and health information management systems.</p><br> <p>• Strong report-writing and documentation skills in English.</p><br> <p>• Knowledge of Child Safeguarding, Protection Principles, and Accountability Frameworks is an advantage.</p><br> <p>• Demonstrated commitment to Save the Children values, safeguarding principles, and humanitarian standard&nbsp;</p><br> <br> <strong>Job Updated on: Augst 2026 by: Omer ElNoman</strong> <br> <br> </div>

Purpose<br>Act as focal contact point between clients and different functions within the brokerage department.<br>Responsibilities<br>Support Call Center and Online Trading queues in the following:Place buy and sell orders. Price inquires. New accounts opening and required documents. Cash, FX and Bookkeeping requests. Fulfil clients’ inquiries regarding market updates by reading the fundamental and technical analysis reports and keeping up-to-date with markets news on a daily basis. Perform outgoing client calls to:Supervise all related matters to tender offers, IPOs, capital increase and unified code expiration including informing clients. Request signatures on custodian account opening forms. Complete Compliance inquires (expired IDs, missing documents, undelivered account statements, etc.). Answer Accounting inquires (incorrect account name/number, transfer amount, etc.). Respond to incoming calls to fulfil clients’ inquiries. Ensure that all e-mails and clients’ request are handled in a timely manner. Stay up-to-date with EFSA and Corporate Actions rules and regulations. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role. Ensure timely completion of all relevant AML/CTF training provided by the Group. Ensure response to AML, CTF & sanctions inquiries in a timely manner.<br>Job Requirements<br>Bachelor’s degree in any discipline.0 - 4 years’ experience in a similar field. Very good command of Arabic and English. Good Microsoft Office skills (Word, Excel and Power point). Excellent communication skills (written, verbal and listening). Able to build partnerships and work well in teams. Can identify problems and refer/escalate complex issues to a higher level. Detail oriented; ensure deliverables are always of a high quality. Flexible in taking on new tasks. Multi-tasker, with the ability to meet changing deadlines, and to prioritize and handle multiple tasks. Account Officer License from EFSA.<br>“Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Duties &amp; Responsibilities:</u></strong></p><br> <ul> <li>Conducting regular investigations to guarantee that workers follow safety procedures as required</li> <li>Conducting quality audits as required to ensure compliance with GMP, Quality standards.</li> <li>Performing pre and post-production quality checks and providing related reports accordingly.</li> <li>Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines</li> <li>Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines</li> <li>Checking machine conformity to standards as well as ensuring periodic maintenance implementation</li> <li>Performing other duties related to the job as assigned by the direct supervisor</li> <li>Job Location: 6th of October City</li> </ul> <p><strong><u>Job Requirements</u></strong></p><br> <ul> <li>Bachelor’s degree in pharmacy with grade Very good or Excellent</li> <li>Fresh graduate.</li> <li>Ability to work with a team and being an effective team member</li> <li>Good understanding in the QA processes and the Agile development process</li> <li>Knowledge of quality assurance terminology, methods, and tools</li> </ul> </div>

Job Summary The Administration Officer is responsible for managing front office operations and providing administrative support to ensure the efficient day-to-day running of the office. The role serves as the first point of contact for visitors while coordinating administrative activities, purchase requisitions, office supplies, facilities, and vendor-related tasks. Key Responsibilities Manage the reception area and welcome visitors in a professional manner Answer and direct incoming phone calls and manage incoming/outgoing correspondence Coordinate meeting room bookings and visitor access Create and follow up on Purchase Requisitions (PRs) for office supplies and administrative requirements Coordinate with Procurement, Finance, and vendors to ensure timely delivery of goods and services Manage office supplies, pantry stock, and administrative inventory Coordinate office maintenance, facilities, and service requests Maintain accurate administrative records and documentation Assist in organizing meetings, events, and other administrative activities<br>Qualifications & Requirements Bachelor’s degree in business administration or a related field Minimum 3 years of experience in administration, office management, or reception Experience creating and following up on Purchase Requisitions (PRs) Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point) Experience using ERP systems (SAP, Oracle, or similar) is an advantage Strong organizational, communication, and multitasking skills Professional attitude with excellent customer service skills Excellent command of written and spoken English

Job Purpose: To administer the coordination, monitoring, and implementation of project activities,ensuring effective delivery in compliance with institutional policies and donor requirements. The role provides oversight of monitoring and evaluation processes, supports reporting and stakeholder coordination, and contributes to the successful execution of development and grant-funded projects.<br>Core Responsibilities:<br>● Project Monitoring and Evaluation Leadership: Implement, and manage projectmonitoring and evaluation frameworks, including plans, tools, data analysis, and reporting mechanisms.<br>● Project Implementation and Oversight: Monitor project activities to ensure alignment withapproved plans, timelines, and objectives. Identify risks or delays and recommend corrective actions.<br>● Team Supervision and Coordination: Provide functional supervision and guidance toassigned project staff, ensuring timely completion of logistical, administrative, and financial tasks.<br>● Training and Capacity Building: Plan, coordinate, and support the delivery of trainingactivities for internal and external stakeholders in line with project objectives.<br>● Financial and Administrative Review: Review financial documentation, payment requests,and project-related transactions to ensure accuracy and compliance with donor and institutional requirements.<br>● Data Collection and Analysis Support: Oversee and support project-level data collection,consolidation, surveys, assessments, and evaluation activities.<br>● Reporting and Documentation: Prepare and contribute to high-quality narrative andtechnical reports in English and Arabic, documenting project progress, outcomes, and challenges.<br>● Stakeholder and Partner Coordination: Coordinate with governmental partners, donors, and external stakeholders to support project implementation and follow-up activities.<br>● Compliance and Quality Assurance: Ensure project activities adhere to donor guidelines,contractual obligations, and institutional policies.<br>● General Project Support: Perform other related duties as assigned in support of projectobjectives.<br>Qualifications:Education and Experience:<br>● Bachelor’s degree in Social Sciences or a related field.● Minimum of 7–9 years of relevant experience in development or grant-fundedproject environments.<br>Skills:<br>● Technical: Strong expertise in monitoring and evaluation (M&E) design and implementation. Ability to review financial and administrative documentation accurately. Proficiency in Microsoft Office applications● Communication: Strong written and verbal communication skills in English and Arabic.● Organizational: Excellent planning, coordination, and organizational skills. Strongstakeholder coordination abilities.● Personal: High attention to detail; ability to work independently with appropriateguidance and oversight<br>This position is open until August 27, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><strong>Role title: Customer Service &amp; Sales Officer</strong><strong>&nbsp;– Join an Exceptional Team</strong></p><br><br><p>Do you enjoy helping people reach their goals? Are you energised by face‑to‑face interactions and creating positive experiences? this is your opportunity to join a highly skilled, supportive, and people‑focused team at the British Council.</p><br><br><p>We’re seeking a Customer Service &amp; Sales Officer to welcome students, guide them through their learning options, and play a key role in the ongoing success of our Teaching Centre.</p><br><br><p><strong><span>Why Join Us?</span></strong></p><br><br><p><strong>Professional Growth &amp; Development&nbsp;</strong>Learn from experts in customer engagement, sales, and education, with continuous opportunities to expand your skills and advance your career.</p><br><br><p><strong>A Culture That Values You&nbsp;</strong>We are committed to well‑being, inclusion, and ongoing improvement. Your ideas will be heard, and your contribution will help shape an exceptional learner experience.</p><br><br><p><strong>Be Part of a High‑Performing Team&nbsp;</strong>Join a collaborative, experienced group known for delivering excellence and supporting one another to achieve meaningful results for thousands of learners.</p><br><br><p><strong><span>Role Purpose</span></strong></p><br><br><p>You’ll ensure every student — whether new or returning — receives attentive, informed, and professional support. Your work will help drive enrolments, contribute to centre targets, and uphold the British Council’s reputation for quality and trust.</p><br><br><p><strong><span>Main Accountabilities</span></strong></p><br><br><p>You will engage with students and parents both in person and through various communication channels, responding to enquiries and guiding them through the registration process. In every interaction, you will uphold the British Council’s commitment to delivering a welcoming and professional experience.</p><br><br><p>A key part of your role will be supporting enrolment growth. This includes conducting consultations, managing and nurturing leads, following up on interest, and contributing to monthly sales targets. You will also play an active role in marketing‑related activities that help strengthen student engagement and awareness.</p><br><br><p>To keep the Teaching Centre running smoothly, you will handle essential operational and administrative tasks. This includes accurate data entry, payment processing, coordinating surveys, and supporting day‑to‑day activities that ensure an efficient and well‑organised environment for students and staff.</p><br><br><p><strong><span>Qualifications &amp; Experience</span></strong></p><br><br><p><strong>Essentials:</strong></p><br><br><ul><li>Comprehensive, proven experience​ as a customer service executive</li><li>Self-motivated with a results-driven approach​</li><li>Excellent command of English – written and spoken – to connect confidently and clearly.</li><li>University degree</li></ul><p><strong>Desirables:</strong></p><br><br><ul><li>Customer Service Professional Qualification</li><li>Relevant qualification or training undertaken in Sales</li></ul><ul><li>Hands-on experience with CRM software is a plus​</li></ul><p><strong><span>Important Information</span></strong></p><br><br><p>•&nbsp;&nbsp; &nbsp;Number of positions: 2<br>•&nbsp;&nbsp; &nbsp;Location: 6th of October, Egypt</p><br><br><p>•&nbsp; &nbsp; Gross monthly salary: <span>16,600</span> &nbsp;EGP</p><br><br><p>•&nbsp;&nbsp; &nbsp;Job type: Full time<br>•&nbsp;&nbsp; &nbsp;Contract type: Fixed Term Contract (FTC)</p><br><br><p>•&nbsp;&nbsp; &nbsp;Deadline to receive applications: 11 August 2026</p><br><br><p>•&nbsp;&nbsp;&nbsp; Working conditions: 7.5 working hours per day for rotational shifts between 12 pm and 7:30 pm, with 2 days off.</p><br><br><br><p><strong>This role is only open for candidates who have the right to live and work in the job location.</strong></p><br><br><p><strong>Please note that all applications should be submitted in English only.&nbsp;</strong><strong>It is advisable to apply in advance to avoid any technical issues at the last moment</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<br><br><p><b><u>About The Role</u></b></p><br><br><p>Four Seasons Hotel Alexandria is looking for a front desk agent who welcomes and registers hotel guests, explains the accommodations and establishes credit or method of payment, checks guest out of the hotel, preparing and explaining the bill, responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p><br><br><p><b><u>What Will You Do</u></b></p><br><br><p>1.The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</p><br><br><p>2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</p><br><br><p>3. The ability to quote and be familiar with room and rate availability for current and future dates.</p><br><br><p>4. The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.</p><br><br><p>5. The ability to work closely with the Concierge and Guest Services staff to coordinate the efficient handling of guest luggage and follow up on guest requests.</p><br><br><p>6. The ability to handle guest problems or complaints.</p><br><br><p><b><u>What Will You Bring</u></b></p><br><br><p>1.Written, spoken and reading proficiency in the English language.</p><br><br><p>2. Hotel experience preferred.</p><br><br><p>3. Knowledge of Front Desk tasks.</p><br><br><p>4. Opera knowledge is an advantage.</p><br><br><p>5. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</p><br><br><p>6. The ability to understand and comply with upscale luxuries Hotel operation standards.</p><br><br><p><b><u>What We Offer:&nbsp;</u></b><br>• Competitive Salary, wages, and a comprehensive benefits package</p><br><br><p>• Excellent Training and Development opportunities</p><br><br><p>• Complimentary Dry Cleaning for Employee Uniforms</p><br><br><p>• Complimentary Employee Meals</p><br><br><br><br><br><br><br><br> </div>

The Egyptian Initiative for Personal Rights (EIPR) is seeking a Senior Program Officer and Researcher to establish and lead a new Refugee and Migrant Rights Program. This role employs our integrated strategy combining research, policy formulation, public communication, advocacy, legal assistance, and participatory solidarity. Job Responsibilities Monitor, document, and analyze the situation of refugees and migrants in Egypt, including legislative developments, policies, and executive or judicial practices, and make recommendations. Produce research reports, studies, articles, and media materials on refugee and migrant rights. Collaborate with relevant units to design and implement advocacy and media campaigns to advance these rights and ensure EIPR’s recommendations are implemented. Coordinate with the Legal Unit to receive and document related legal aid cases. Organize training and capacity building for staff, partners, and stakeholders. Represent the program and EIPR in communications with the media, civil society, policymakers, and executive authorities. Attend internal meetings and perform administrative tasks. Qualifications and Requirements Strong, multi-year experience in refugee and migrant rights. Documented experience in policy research and writing. Strong language skills in Arabic and English. Availability for full-time, on-site work (five days a week) in Greater Cairo. Willingness and ability to travel domestically and internationally. Egyptian citizenship or a valid work permit in Egypt. Application Process Send your CV, a cover letter explaining how your background fits the position, and relevant work samples to jobs@eipr.org. Mandatory Subject Line: “SPO Refugee and Migrant Rights.” Deadline: October 8, 2026. Late applications will not be accepted. Incomplete applications or those missing requirements will not be considered. Unfortunately, we will only contact shortlisted applicants and cannot provide additional details beyond this announcement. Compensation is determined based on experience and qualifications within EIPR's salary structure. EIPR provides social and medical insurance, covers relevant taxes, and offers skill development. The organization guarantees a safe working environment and benefits in accordance with EIPR internal regulations and Egyptian Law. About the Egyptian Initiative for Personal Rights (EIPR) EIPR is an independent human rights organization working since 2002 to promote fundamental rights and freedoms in Egypt through research, advocacy, legal aid, and litigation in areas including civil liberties, economic and social rights, women’s and gender rights, and criminal justice. Website: www.eipr.org