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<p><h4>Deloitte Innovation Hub | Cyber Security | SecOps Detection Senior Engineer, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Responsible for configuring, maintaining, and supporting CSOC platforms, tools, and logging infrastructure ensuring all systems are fully operational and secure. Manage the development, customization, and tuning of security content, including use cases, rules, and playbooks, to effectively detect and respond to cyber threats, ensuring detection logic and automation workflows align with CSOC priorities and cyber threat intelligence.</p> <ul> <li>Designing and building CSOC technologies such as SIEM, SOAR, EDR, and other platforms.</li> <li>Design and develop security content for SIEM, SOAR, and EDR.</li> <li>Configure and maintain SIEM, SOAR, EDR, and other CSOC platforms.</li> <li>Build and manage logging infrastructure to ensure full telemetry coverage.</li> <li>Manage log source onboarding, parsing, normalization, data ingestion pipelines, and enrichment activities.</li> <li>Develop, test, and fine-tune detection rules, correlation logic, and alert conditions.</li> <li>Map and report detection coverage against frameworks (e.g., MITRE ATT&CK).</li> <li>Propose new detection ideas based on threat research and attack simulations.</li> <li>Build SOAR playbooks and automation scripts for alert enrichment and incident response.</li> <li>Translate threat intelligence, red team findings, and vulnerability data into use cases.</li> <li>Perform false-positive analysis and rule optimization to improve fidelity.</li> <li>Maintain a content repository with versioning, documentation, and lifecycle status.</li> <li>Work with threat monitoring and DFIR teams to validate use case effectiveness.</li> <li>Maintain system documentation, configuration baselines, and maintenance records.</li> <li>Monitor health and availability of all logging pipelines and tools.</li> <li>Conduct root-cause analysis of tool outages or data loss.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field.</li> <li>3–6 years of experience in Cybersecurity Operations (CSOC), Detection Engineering, or Detection Content Development.</li> <li>Strong understanding of SOC architecture, security technologies, and log management, including ingestion, parsing, enrichment, correlation, and storage best practices.</li> <li>Hands-on experience with the design and implementation of SIEM/SOAR platforms, such as Splunk, ELK, LogRhythm, Microsoft Sentinel, Palo Alto XSIAM, or similar.</li> <li>Solid knowledge of network infrastructure, Linux/Windows administration, and system monitoring, with expertise in security telemetry (firewall, EDR, proxy, and other log sources).</li> <li>Proficiency in query and scripting languages (e.g., KQL, SPL, Sigma) for automation, detection tuning, and source validation.</li> <li>Familiarity with SOAR automation and orchestration tools (e.g., Cortex XSOAR, Sentinel Logic Apps, or Phantom) and experience designing scalable, reusable detection content.</li> <li>In-depth understanding of threat detection concepts, attacker behaviors, and MITRE ATT&CK mapping, including content gap analysis and threat model alignment.</li> <li>Strong analytical and troubleshooting skills with the ability to ensure high availability and reliability of security tooling.</li> <li>Knowledge of AI/ML concepts and their application in cybersecurity for detection and automation use cases.</li> <li>Good communication and coordination skills, with the ability to collaborate effectively across teams such as Threat Monitoring, CTI, and DFIR.</li> <li>Strong documentation and version control discipline (e.g., Git, Confluence) and attention to detection accuracy and operational impact.</li> <li>Understanding of data integrity, retention policies, and relevant regulatory/compliance standards.</li> <li>Relevant certifications in SIEM/SOAR/EDR platforms (e.g., Splunk, ELK, LogRhythm, Microsoft Sentinel, Palo Alto XSIAM, or equivalent) are preferred.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p><strong>Your work, your way:</strong> We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career, and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step!</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a DevOps Engineer to support global IT integration and lead the delivery of secure, scalable, and production-ready solutions on private cloud environments. This role focuses on building and managing modern application platforms using Kubernetes while ensuring high availability, reliability, and seamless deployment for multiple Vodafone markets.</p> <h4>What you’ll do</h4> <ul> <li>Ensure availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across environments</li> <li>Lead system migrations, upgrades, and integrations, including decisions on tooling, automation, and deployment strategies</li> <li>Manage incident and problem resolution, prioritising according to SLA impact and business criticality</li> <li>Define and promote DevOps best practices, including monitoring, automation, and knowledge sharing</li> <li>Collaborate with internal teams and external vendors to resolve issues and drive continuous improvements</li> <li>Maintain application and server availability across UNIX and Windows platforms</li> <li>Troubleshoot and resolve application, infrastructure, and database-related issues</li> <li>Support and enhance CI/CD pipelines and automation frameworks</li> <li>Maintain and update technical documentation and knowledge bases</li> <li>Use internal tools and documentation repositories to efficiently resolve incidents</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced in DevOps tools implementation and system integration</li> <li>Strong knowledge of Kubernetes, Docker, and microservices architecture</li> <li>Familiar with tools such as Jira, Confluence, GitHub, Nexus, and SonarQube</li> <li>Understanding of AWS cloud services is advantageous</li> <li>Solid background in UNIX/Linux administration and IT infrastructure (e.g., DNS, proxy, connectivity)</li> <li>Experience in service management, prioritisation, and handling multiple incidents simultaneously</li> <li>Familiarity with ITIL practices or certification is beneficial</li> <li>Knowledge of API management tools such as Apigee is desirable</li> <li>Basic software or web development knowledge is an advantage</li> <li>Strong problem-solving, collaboration, and communication skills</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on global platforms supporting multiple Vodafone markets</li> <li>Exposure to modern DevOps practices, private cloud environments, and large-scale systems</li> <li>Collaborative working environment with cross-functional and international teams</li> <li>Opportunities for professional growth through system upgrades, migrations, and innovation initiatives</li> <li>Ability to contribute to process improvements and automation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced Kubernetes orchestration and containerisation practices</li> <li>End-to-end CI/CD pipeline management and optimisation</li> <li>Cloud-native architecture and private cloud platform engineering</li> <li>Incident management and root cause analysis in large-scale environments</li> <li>Cross-functional collaboration and stakeholder management in global delivery models</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>About the job</h4> <p>We are looking for a proactive and experienced team lead / senior protection engineer (secondary design) to join our high-performing team. In this leadership role, you will be responsible for leading the design, review, and implementation of substation protection and control systems for transmission and distribution projects across various voltage levels.</p> <p>You will lead project activities, coordinate with multidisciplinary teams, provide technical guidance to engineers, and ensure the successful delivery of high-quality engineering solutions while maintaining compliance with international standards, utility requirements, and project specifications.</p> <h4>Key responsibilities / deliverables</h4> <ul> <li>Lead the design and engineering of LV / MV / HV / EHV substation secondary systems from conceptual and detailed design through to IFC (issued for construction) stage.</li> <li>Develop, review, and approve detailed engineering deliverables including protection philosophies, protection schemes, relay settings philosophies, single-line diagrams, AC / DC schematics, wiring diagrams, cable schedules, interconnection diagrams, panel layouts, marshalling kiosk drawings, and bill of materials (BOM).</li> <li>Perform and validate engineering calculations related to protection and control systems, including CT / VT sizing, relay coordination studies, fault calculations, cable sizing, battery sizing, DC load calculations, and auxiliary power system calculations.</li> <li>Lead the development and review of protection schemes for transmission lines, power transformers, busbars, reactors, capacitor banks, generators, motors, and distribution feeders.</li> <li>Ensure compliance with applicable international standards such as IEC, IEEE, SEC, and client specifications.</li> <li>Coordinate multidisciplinary interfaces with primary design, civil, structural, telecommunications, SCADA, automation, and construction engineering teams.</li> <li>Review and approve vendor documentation, relay configuration files, control and protection panel drawings, technical submittals, and equipment specifications.</li> <li>Lead technical discussions with clients, consultants, vendors, utilities, and project stakeholders throughout project execution.</li> <li>Support the integration of protection and control systems with SCADA, RTU, SAS, IEC 61850 communication networks, and digital substation solutions.</li> <li>Mentor, coach, and support junior engineers while promoting engineering best practices, quality standards, and continuous improvement.</li> <li>Stay current with emerging technologies, digital substations, IEC 61850 applications, numerical relays, and international standards related to protection and control engineering.</li> </ul> <h4>Qualifications and experience</h4> <ul> <li>Bachelor's degree in electrical engineering, preferably with a specialization in power systems or protection & control engineering.</li> <li>Minimum of 7 years of progressive experience in transmission & distribution (T&D) projects, with a strong background in protection and control system design and demonstrated leadership experience.</li> <li>Proven expertise in protection and control design for AIS and GIS substations across LV / MV / HV / EHV voltage levels.</li> <li>Strong knowledge of protection schemes for transmission lines, transformers, busbars, feeders, capacitor banks, reactors, and generators.</li> <li>Solid knowledge of applicable standards (IEC, IEEE, BS) and familiarity with regional regulations (e.g., Saudi standards).</li> <li>Proficiency in engineering software and tools such as AutoCAD, ETAP, DIgSILENT or equivalent. Experience with relay setting and configuration software is highly desirable.</li> <li>Strong analytical and problem-solving capabilities with the ability to manage and resolve complex technical challenges independently.</li> <li>Excellent communication and interpersonal skills, with experience leading engineering teams and interfacing with clients, contractors, vendors, and internal stakeholders.</li> <li>Results-oriented mindset and a commitment to delivering excellence in engineering and project execution.</li> </ul> <h4>Language proficiency requirements</h4> <p>Proficiency in English (spoken and written) is required.</p> <h4>Knowledge and functional competencies</h4> <ul> <li>Strong knowledge of protection and control engineering principles, relay coordination studies, fault analysis, and substation automation systems.</li> <li>Strong understanding of IEC 61850 architecture, communication protocols, digital substations, and cybersecurity considerations for protection systems.</li> <li>Familiarity with international utility standards, project execution methodologies, and engineering quality management systems.</li> <li>Excellent analytical, problem-solving, and decision-making skills.</li> <li>Ability to work under pressure, manage multiple projects, prioritize competing tasks, and meet project deadlines.</li> <li>Strong communication, leadership, and teamwork skills to effectively collaborate with multidisciplinary teams and stakeholders.</li> </ul> <h4>Why join DAR Engineering?</h4> <ul> <li><strong>Competitive rewards & benefits</strong><br>Enjoy an attractive compensation package, comprehensive benefits, and recognition that reflects your expertise and contributions.</li> <li><strong>Continuous learning & career growth</strong><br>We invest in your future through professional development programs, hands-on project exposure, mentorship opportunities, and clear career progression pathways.</li> <li><strong>Collaborative & diverse workplace</strong><br>Work alongside highly skilled professionals from diverse backgrounds, cultures, and disciplines, united by a shared commitment to excellence and innovation.</li> <li><strong>Positive culture & inspiring environment</strong><br>Be part of a dynamic workplace where teamwork, respect, and positive energy drive success, and where every employee contributes to shaping our future.</li> </ul> <h4>About DAR Engineering</h4> <p>DAR Engineering is a premier multidisciplinary consultancy delivering world-class solutions in architecture, engineering, design, project management, construction management, and planning services. With a strong presence across diverse sectors, we partner with governments, international organizations, and leading private-sector clients to transform ambitious visions into successful realities.</p> <p>Driven by innovation, technical excellence, and a commitment to sustainable development, our teams combine global expertise with local insight to create impactful projects that shape communities and improve lives.</p> <h4>Equal opportunity commitment</h4> <p>DAR Engineering is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees are respected, valued, and empowered to succeed. Employment decisions are based on qualifications, merits, and business needs.</p> <p>We appreciate your interest in joining DAR Engineering. While only shortlisted candidates will be contacted, we encourage you to stay connected and explore future opportunities with us as we continue building a better future together.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a senior software developer to join the web applications team, focusing on front-end development for digital channels. The role centres on building scalable, high-performing web applications, enhancing portal performance and SEO, and collaborating closely with business stakeholders to define and deliver new features. This opportunity is ideal for individuals with strong expertise in modern JavaScript frameworks and a passion for continuous improvement and innovation.</p> <h4>What you’ll do</h4> <ul> <li>Develop and maintain front-end components using modern frameworks such as React.js and Next.js</li> <li>Translate business requirements into technical solutions in collaboration with cross-functional stakeholders</li> <li>Perform analysis, coding, unit testing, regression testing, and implementation of new features</li> <li>Design and document high-level and low-level technical solutions (HLDs and LLDs)</li> <li>Ensure timely delivery of projects aligned with organisational specifications and quality standards</li> <li>Support production deployments and provide real-time issue resolution during testing phases</li> <li>Optimise application performance, scalability, and SEO outcomes</li> <li>Contribute to Agile and DevOps delivery processes (Scrum, Kanban)</li> <li>Communicate technical concepts clearly to both technical and non-technical audiences</li> <li>Drive continuous improvement, automation, and adoption of evolving industry technologies</li> </ul> <h4>Who you are</h4> <ul> <li>A degree in computer science, engineering, or a related discipline</li> <li>4–6 years of experience in full lifecycle enterprise software development</li> <li>Strong expertise in modern front-end development, particularly React.js, Next.js, and JavaScript/TypeScript</li> <li>Experience working with GraphQL and RESTful APIs, including API design principles</li> <li>Solid understanding of frontend architecture, performance optimisation, and scalable component-based systems</li> <li>Familiarity with Node.js ecosystems and frontend build tools</li> <li>Experience with static site generation frameworks (e.g. Gatsby)</li> <li>Knowledge of CI/CD pipelines and tools such as Jenkins, GoCD, or GitHub Actions</li> <li>Proficiency with version control systems (Git) and collaborative development practices</li> <li>Experience working in Agile/DevOps cross-functional teams</li> <li>Strong analytical thinking, problem-solving, and communication skills</li> <li>Exposure to issue tracking tools such as Jira or Trello</li> <li>Desirable: familiarity with container technologies (e.g. Docker) and basic network concepts</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale digital platforms within a global technology environment</li> <li>Exposure to modern frameworks, tools, and enterprise-grade architectures</li> <li>Collaborative and inclusive team culture within Agile and DevOps environments</li> <li>Opportunities for continuous learning and professional development</li> <li>Experience working with diverse stakeholders across business and technology teams</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced front-end engineering and architecture design</li> <li>Performance optimisation and SEO strategies for large-scale platforms</li> <li>End-to-end Agile and DevOps delivery practices</li> <li>Stakeholder communication and translating business needs into technical outcomes</li> <li>Continuous improvement techniques, automation, and emerging technology adoption</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Microsoft 365 Endpoint &amp; Identity Consultant is responsible for the end-to-end implementation, configuration, and deployment of the identity and endpoint security foundation across the Microsoft 365 ecosystem.<br> You will own the delivery of Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, and Windows Autopilot solutions, ensuring secure, compliant, and well-governed Zero Trust environments for enterprise and public-sector clients.<br> This is a hands-on consulting and engineering role focused on delivering production-ready identity and endpoint management solutions, translating security and business requirements into secure Microsoft 365 configurations, and ensuring successful deployment, operational readiness, and knowledge transfer.<br> Responsibilities: Microsoft 365 Identity &amp; Endpoint Implementation Solution Design &amp; Deployment: Design, configure, and deploy Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, and Windows Autopilot solutions based on client security and business requirements.<br> Identity &amp; Access: Configure Conditional Access, Multi-Factor Authentication (MFA), passwordless authentication, Privileged Identity Management (PIM), Identity Governance, Entitlement Management, Self-Service Password Reset (SSPR), and B2B access.<br> Endpoint Management: Deploy and manage Microsoft Intune device enrollment, compliance policies, configuration profiles, mobile application management (MAM), Windows Autopilot, Windows 365, and Azure Virtual Desktop (where applicable).<br> Endpoint Protection: Deploy Microsoft Defender for Endpoint, configure attack surface reduction policies, endpoint detection and response (EDR), device risk management, and integrate security signals with Conditional Access.<br> Zero Trust &amp; Security Implementation Zero Trust Architecture: Implement Zero Trust principles by integrating identity, device compliance, and access controls to enforce least-privilege access.<br> Identity Governance: Configure Privileged Identity Management (PIM), access reviews, entitlement management, and identity lifecycle governance.<br> Conditional Access: Implement risk-based access policies using user, device, and sign-in risk signals to strengthen enterprise security.<br> Endpoint Security: Configure device compliance, application protection, endpoint hardening, and security baselines across Windows, macOS, iOS, and Android devices.<br> Deployment Ownership &amp; Delivery Excellence End-to-End Delivery: Own the complete deployment lifecycle from discovery workshops and security assessments through implementation, pilot deployments, production rollout, and operational handover.<br> Configuration Baselines: Develop reusable secure configuration baselines, deployment templates, PowerShell automation scripts, and operational runbooks.<br> Documentation: Produce technical design documents, secure configuration guides, implementation documentation, operational runbooks, and knowledge transfer materials.<br> Client Advisory: Act as a trusted advisor by translating client security objectives into Microsoft 365 Zero Trust solutions and recommending best practices.<br> Stakeholder Collaboration Collaborate closely with Collaboration &amp; Content, Data Security &amp; Compliance, Copilot &amp; AI, and Cybersecurity / Managed SOC teams to deliver integrated Microsoft 365 security solutions.<br> Conduct discovery workshops, security assessments, design reviews, and deployment planning sessions with client stakeholders.<br> Support operational readiness by ensuring deployed solutions align with enterprise governance, compliance, and security standards.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Hands-on experience with Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, Windows Autopilot, Windows 365, and Azure Virtual Desktop.<br> Strong understanding of Microsoft 365 identity architecture, endpoint management, and Zero Trust security principles.<br> Expertise implementing Conditional Access, Multi-Factor Authentication (MFA), passwordless authentication, Privileged Identity Management (PIM), Identity Governance, Entitlement Management, and Self-Service Password Reset (SSPR).<br> Experience designing and implementing least-privilege access models and risk-based authentication.<br> Experience deploying Microsoft Intune device management, compliance policies, configuration profiles, application protection (MAM), and Windows Autopilot.<br> Experience implementing Microsoft Defender for Endpoint, endpoint detection and response (EDR), attack surface reduction, and device risk management.<br> Strong understanding of Zero Trust architecture, device compliance, identity protection, and risk-based access control.<br> Working knowledge of MENA regulatory and data residency requirements affecting Microsoft 365 deployments, including SAMA CSF, NCA ECC, SDAIA, and UAE/Saudi PDPL.<br> Experience with PowerShell scripting and automation for Microsoft 365 administration, deployment, and configuration management.<br> Strong requirements gathering, solution design, client workshop facilitation, and technical documentation skills.<br> Ability to translate business security objectives into scalable Microsoft 365 identity and endpoint solutions.<br> Produce clear solution designs, secure configuration documentation, deployment guides, operational runbooks, and knowledge transfer documentation.<br> 5+ years of hands-on experience deploying and configuring Microsoft identity and endpoint technologies within consulting, professional services, systems integration, or managed security environments.<br> Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field (or equivalent practical experience).<br> Certifications (Preferred) : Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft Certified: Identity and Access Administrator Associate (SC-300) , Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Additional Microsoft Security certifications are advantageous.<br> Must be fluent in English.<br> Working proficiency in Arabic is highly desirable.<br> Location: MENA region with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.<br> Engagement: Full-time, responsible for the end-to-end delivery of Microsoft 365 identity, endpoint management, and Zero Trust solutions across enterprise and public sector clients.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><br><b>About this Role</b> <br>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.<br><br><br><b>What you will do</b> <br></span><ul> <li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li> <li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li> <li>Perform daily system health checks and proactively resolve infrastructure issues.</li> <li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li> <li>Manage and participate in crisis situations, following established escalation and incident management processes.</li> <li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li> <li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li> <li>Support service improvement initiatives and contribute to operational readiness for future projects.</li> <li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li> <li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>An individual with a Bachelor’s degree in Engineering or Computer Science.</li> <li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li> <li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li> <li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li> <li>Skilled in PowerShell scripting for automation and operational efficiency.</li> <li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li> <li>Comfortable working in multicultural, globally distributed teams.</li> <li>A clear and confident communicator with strong written and spoken English skills.</li> <li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership</li> </ul><br><br><b>Not a Perfect Fit?</b> <br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What’s in it for you</b> <br><ul> <li>Exposure to complex, enterprise-scale IT infrastructure environments.</li> <li>Opportunities to work with global stakeholders across Vodafone Group.</li> <li>A role with meaningful impact on service availability and customer experience.</li> <li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced enterprise infrastructure operations and service ownership.</li> <li>Crisis and incident management in high-impact production environments.</li> <li>Cross-functional collaboration within a global technology organisation.</li> <li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b> <br>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><br><b>Alert</b> <br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>Chat with our employees:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) + incentives *TV streaming service (Customer service):* ???? Up to 21,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) Drop-off within 1 km for males between 8 pm to 6 am<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking an experienced FRENCH-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills!<br><br>Core Responsibilities<br><br>Validate agent activities against assigned lead volumes and resolve mismatches. Review sales with required artifacts; approve only validated sales. Reject invalid or incomplete sales and ensure only approved sales are counted. Conduct one-on-one coaching and review a minimum of one customer contact per agent per week. Document coaching and feedback in the Sutherland tool. Conduct pre-shift and post-shift huddles and cascade process or policy updates. Own team performance across sales, productivity, quality and attendance. Maintain quality and compliance oversight. Manage stakeholder communication, escalations and action plans. Review reporting and act on performance gaps. Support employee engagement and development. The team manager to validate the sales file before declaring it in the WBR on every Monday. <br><br>Qualifications<br><br>1-2 years of Team Management experience within the BPO industry MUST SPEAK FRENCH at a B1 level, B2 preferred! Ability to coach, mentor & develop a team of frontline agents B2B sales/customer service experience is key Must be able to work onsite in Alexandria<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking an experienced GERMAN-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills!<br><br>Core Responsibilities<br><br>Validate agent activities against assigned lead volumes and resolve mismatches. Review sales with required artifacts; approve only validated sales. Reject invalid or incomplete sales and ensure only approved sales are counted. Conduct one-on-one coaching and review a minimum of one customer contact per agent per week. Document coaching and feedback in the Sutherland tool. Conduct pre-shift and post-shift huddles and cascade process or policy updates. Own team performance across sales, productivity, quality and attendance. Maintain quality and compliance oversight. Manage stakeholder communication, escalations and action plans. Review reporting and act on performance gaps. Support employee engagement and development. The team manager to validate the sales file before declaring it in the WBR on every Monday. <br><br>Qualifications<br><br>1-2 years of Team Management experience within the BPO industry MUST SPEAK GERMAN at a B1 level, B2 preferred! Ability to coach, mentor & develop a team of frontline agents B2B sales/customer service experience is key Must be able to work onsite in Alexandria<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) + incentives *TV streaming service (Customer service):* ???? Up to 21,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) Drop-off within 1 km for males between 8 pm to 6 am<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) + incentives *TV streaming service (Customer service):* ???? Up to 21,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) Drop-off within 1 km for males between 8 pm to 6 am<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) + incentives *TV streaming service (Customer service):* ???? Up to 21,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) Drop-off within 1 km for males between 8 pm to 6 am<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.<br>noon’s mission: Every door, every day.<br>Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are looking for a data-driven CRM Marketing Specialist with experience in customer relationship management and lifecycle marketing. The ideal candidate will be responsible for planning, executing, and optimizing CRM campaigns across push notifications (PNs), while leveraging customer segmentation and behavioral analysis to improve engagement, retention, and customer lifetime value.<br>What you’ll do: Plan, execute, and optimize CRM campaigns through Push Notifications (PNs) and other owned channels. Develop customer segmentation strategies based on behavioral, transactional, and demographic data. Build targeted customer journeys to improve acquisition, activation, retention, and reactivation. Analyze campaign performance and customer behavior to generate actionable insights and recommendations. Monitor and report on key CRM KPIs, including open rates, CTR, conversion, retention, repeat purchase, and revenue. Conduct A/B testing on messaging, timing, targeting, and creative to continuously improve campaign performance. Collaborate with Marketing, Product, Commercial, and Analytics teams to align CRM initiatives with business objectives. Ensure campaign quality through audience validation, QA, and performance monitoring. Identify customer trends and opportunities to personalize communications and improve the customer experience. Maintain CRM calendars and support automation initiatives to streamline campaign execution.<br>What you'll need:Bachelor’s degree in Marketing or a similar field.3-4 years of relevant experience Proficient in Arabic and English Excellent communication, reporting & presentation skills Being comfortable in a fast-paced, multi-tasked and high energy environment<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.

About Petro App<br><br>Petro App is a technology company providing digital solutions across fuel payments, fleet management, and energy services. As the business continues to scale, we are looking for a strong finance professional to strengthen our financial planning, budgeting, and financial control capabilities.<br><br>Role Overview<br><br>We are looking for a Senior FP&A to lead financial planning and analysis while also taking a key role in controlling and governing the company's financial spending.<br><br>This role combines two critical responsibilities:<br><br>Financial Planning & Analysis: owning the budgeting, forecasting, financial planning, target setting, and management reporting processes Budget Controller: ensuring that company spending is aligned with approved budgets, business plans, and financial targets before funds are committed or spent<br><br>Key Responsibilities<br><br>Lead budgeting, forecasting, financial planning, and financial modeling aligned with company strategy and revenue targets Monitor financial performance, including revenue, costs, profitability, cash flow, KPIs, and budget vs. actuals, and provide actionable insights Act as the primary Budget Controller, reviewing spending requests and ensuring all expenditures are within approved budgets and properly justified Monitor budget utilization and financial commitments, identify variances or potential overruns, and escalate exceptions when required Prepare accurate management reports, dashboards, and financial analysis to support senior management decision-making Evaluate the financial impact of new initiatives, investments, and business plans, and provide recommendations on resource allocation Partner with Finance, Accounting, Operations, Commercial, HR, Product, and Technology teams to ensure financial and operational plans are aligned Maintain strong financial governance and promote budget ownership and accountability across the organization<br><br>Requirements<br><br> Bachelor's degree in finance, Accounting, Economics, Business Administration, or a related field 5+ years of relevant experience in FP&A, Financial Control, Management Accounting, or a combination of these areas Strong experience in FP&A and budgeting, with demonstrated ownership of financial planning processes Experience in a Saa S, technology, or high-growth business environment is strongly preferred Strong business acumen and understanding of the relationship between revenue, costs, profitability, and cash flow Ability to challenge business decisions constructively from a financial perspective Strong communication and presentation skills, particularly when presenting financial information to senior management High level of ownership, attention to detail, and financial integrity Ability to work independently and operate effectively in a fast-paced, changing environment<br><br>Preferred Qualifications<br><br>CMA certification is preferred Knowledge or practical experience with AI-powered financial analysis, forecasting, automation, or reporting tools Experience with financial planning and reporting systems / ERP platforms<br><br>Benefits<br><br>Competitive salary and benefits package Career growth and development opportunities A collaborative and inclusive work environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>This is a full-time on-site role located in&nbsp;<strong>Cairo</strong>&nbsp;for a&nbsp;<strong>Customer Service Specialist</strong>. In this role, the Customer Service Specialist will be responsible for delivering&nbsp;<strong>exceptional customer support</strong>, addressing inquiries, resolving issues, and maintaining high levels of&nbsp;<strong>customer satisfaction</strong>.</p><br><p>Your&nbsp;<strong>day-to-day responsibilities</strong>&nbsp;will include:</p><br><ul><li> Handling customer interactions with&nbsp;<strong>efficiency</strong>&nbsp;and&nbsp;<strong>empathy</strong>.</li><li>️ Providing&nbsp;<strong>tailored solutions</strong>&nbsp;to meet customer needs.</li><li> Ensuring a&nbsp;<strong>positive customer experience</strong>&nbsp;through&nbsp;<strong>effective communication</strong>&nbsp;and&nbsp;<strong>professional phone etiquette</strong>.</li></ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><br><br>Qualifications<br><p><strong></strong><strong> We’re Hiring Talented People! </strong><strong></strong><br> <strong>Fresh Grads &amp; Dropouts</strong>&nbsp;are welcome to apply! </p><br><p>&nbsp;<strong>What we’re looking for:</strong></p><br><p>✅&nbsp;<strong>Fluency in English</strong>&nbsp;is a MUST! (B2/C1 level) <br> ✅ Strong skills in&nbsp;<strong>Customer Service</strong>&nbsp;&amp;&nbsp;<strong>Customer Support</strong>&nbsp;<br> ✅ Proven ability to&nbsp;<strong>enhance Customer Satisfaction</strong>&nbsp;&amp;&nbsp;<strong>Customer Experience</strong>&nbsp;<br> ✅&nbsp;<strong>Problem-solving</strong>,&nbsp;<strong>active listening</strong>, &amp;&nbsp;<strong>attention to detail</strong>&nbsp;<br> ✅ Experience in a&nbsp;<strong>customer-facing role</strong>&nbsp;and familiarity with&nbsp;<strong>CRM tools</strong>&nbsp;is a plus! ️<br> ✅&nbsp;<strong>Flexibility</strong>&nbsp;with&nbsp;<strong>night &amp; overnight shifts</strong>&nbsp;is essential <br> ✅ Proficiency in&nbsp;<strong>professional phone etiquette</strong>&nbsp;&amp;&nbsp;<strong>communication techniques</strong>&nbsp;is a plus </p><br><p> If you’re passionate about making a difference and love helping customers, we want YOU! </p><br><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>This is a full-time on-site role located in&nbsp;<strong>Cairo</strong>&nbsp;for a&nbsp;<strong>Customer Service Specialist</strong>. In this role, the Customer Service Specialist will be responsible for delivering&nbsp;<strong>exceptional customer support</strong>, addressing inquiries, resolving issues, and maintaining high levels of&nbsp;<strong>customer satisfaction</strong>.</p><br><p>Your&nbsp;<strong>day-to-day responsibilities</strong>&nbsp;will include:</p><br><ul><li> Handling customer interactions with&nbsp;<strong>efficiency</strong>&nbsp;and&nbsp;<strong>empathy</strong>.</li><li>️ Providing&nbsp;<strong>tailored solutions</strong>&nbsp;to meet customer needs.</li><li> Ensuring a&nbsp;<strong>positive customer experience</strong>&nbsp;through&nbsp;<strong>effective communication</strong>&nbsp;and&nbsp;<strong>professional phone etiquette</strong>.</li></ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><br><br>Qualifications<br><p><strong></strong><strong> We’re Hiring Talented People! </strong><strong></strong><br> <strong>Fresh Grads &amp; Dropouts</strong>&nbsp;are welcome to apply! </p><br><p>&nbsp;<strong>What we’re looking for:</strong></p><br><p>✅&nbsp;<strong>Fluency in English</strong>&nbsp;is a MUST! (B2/C1 level) <br> ✅ Strong skills in&nbsp;<strong>Customer Service</strong>&nbsp;&amp;&nbsp;<strong>Customer Support</strong>&nbsp;<br> ✅ Proven ability to&nbsp;<strong>enhance Customer Satisfaction</strong>&nbsp;&amp;&nbsp;<strong>Customer Experience</strong>&nbsp;<br> ✅&nbsp;<strong>Problem-solving</strong>,&nbsp;<strong>active listening</strong>, &amp;&nbsp;<strong>attention to detail</strong>&nbsp;<br> ✅ Experience in a&nbsp;<strong>customer-facing role</strong>&nbsp;and familiarity with&nbsp;<strong>CRM tools</strong>&nbsp;is a plus! ️<br> ✅&nbsp;<strong>Flexibility</strong>&nbsp;with&nbsp;<strong>night &amp; overnight shifts</strong>&nbsp;is essential <br> ✅ Proficiency in&nbsp;<strong>professional phone etiquette</strong>&nbsp;&amp;&nbsp;<strong>communication techniques</strong>&nbsp;is a plus </p><br><p> If you’re passionate about making a difference and love helping customers, we want YOU! </p><br><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)</p><br><p>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br> &nbsp;* *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs)<br> &nbsp;* *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs) + incentives<br> *Location:* New Cairo<br> *Full-Time | On-Site*<br> ️ *English Level:* B2 or above<br> ✨ *Benefits &amp; Perks:*<br> &nbsp;* *Night Shift Allowance:* 1,100 EGP/month<br> &nbsp;* *Mental Wellness Support:* Wellness coach + free therapy sessions<br> &nbsp;* *Gym Access &amp; Employee Discounts*<br> *Transportation:*<br> &nbsp;* Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip)<br> &nbsp;* Drop-off within 1 km for males between 8 pm to 6 am<br> *Promotion eligibility after 6 months*<br> *Free learning platforms &amp; courses*<br> *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br> ✨ *What We Offer:*<br> ✔️ Respectful, non-toxic environment<br> ✔️ Clear career growth &amp; internal promotions<br> ✔️ Full transportation coverage<br> ✔️ Employee recognition programs<br> *Requirements:*<br> Graduates &amp; Dropouts (B2 English required)<br> Previous experience is a plus<br> *Apply Now:*<br> &nbsp;* *WhatsApp:* 01032333143<br> &nbsp;* *Phone/WhatsApp:* 01034442874</p><br><br>Qualifications<br><p> Graduates &amp; dropouts are welcome to apply<br> ️ English proficiency required: <strong>B2 / B2+ / C1</strong><br> Military papers are required for males</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)</p><br><p>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br> &nbsp;* *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs)<br> &nbsp;* *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs) + incentives<br> *Location:* New Cairo<br> *Full-Time | On-Site*<br> ️ *English Level:* B2 or above<br> ✨ *Benefits &amp; Perks:*<br> &nbsp;* *Night Shift Allowance:* 1,100 EGP/month<br> &nbsp;* *Mental Wellness Support:* Wellness coach + free therapy sessions<br> &nbsp;* *Gym Access &amp; Employee Discounts*<br> *Transportation:*<br> &nbsp;* Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip)<br> &nbsp;* Drop-off within 1 km for males between 8 pm to 6 am<br> *Promotion eligibility after 6 months*<br> *Free learning platforms &amp; courses*<br> *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br> ✨ *What We Offer:*<br> ✔️ Respectful, non-toxic environment<br> ✔️ Clear career growth &amp; internal promotions<br> ✔️ Full transportation coverage<br> ✔️ Employee recognition programs<br> *Requirements:*<br> Graduates &amp; Dropouts (B2 English required)<br> Previous experience is a plus<br> *Apply Now:*<br> &nbsp;* *WhatsApp:* 01032333143<br> &nbsp;* *Phone/WhatsApp:* 01034442874</p><br><br>Qualifications<br><p> Graduates &amp; dropouts are welcome to apply<br> ️ English proficiency required: <strong>B2 / B2+ / C1</strong><br> Military papers are required for males</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)</p><br><p>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br> &nbsp;* *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs)<br> &nbsp;* *Technical Support (Telecom Account):* Up to 20,800 EGP (Including 15% KPIs) + incentives<br> *Location:* New Cairo<br> *Full-Time | On-Site*<br> ️ *English Level:* B2 or above<br> ✨ *Benefits &amp; Perks:*<br> &nbsp;* *Night Shift Allowance:* 1,100 EGP/month<br> &nbsp;* *Mental Wellness Support:* Wellness coach + free therapy sessions<br> &nbsp;* *Gym Access &amp; Employee Discounts*<br> *Transportation:*<br> &nbsp;* Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip)<br> &nbsp;* Drop-off within 1 km for males between 8 pm to 6 am<br> *Promotion eligibility after 6 months*<br> *Free learning platforms &amp; courses*<br> *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br> ✨ *What We Offer:*<br> ✔️ Respectful, non-toxic environment<br> ✔️ Clear career growth &amp; internal promotions<br> ✔️ Full transportation coverage<br> ✔️ Employee recognition programs<br> *Requirements:*<br> Graduates &amp; Dropouts (B2 English required)<br> Previous experience is a plus<br> *Apply Now:*<br> &nbsp;* *WhatsApp:* 01032333143<br> &nbsp;* *Phone/WhatsApp:* 01034442874</p><br><br>Qualifications<br><p> Graduates &amp; dropouts are welcome to apply<br> ️ English proficiency required: <strong>B2 / B2+ / C1</strong><br> Military papers are required for males</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>This is a full-time on-site role located in&nbsp;<strong>Alexandria</strong>&nbsp;for a&nbsp;<strong>Customer Service Specialist</strong>. In this role, the Customer Service Specialist will be responsible for delivering&nbsp;<strong>exceptional customer support</strong>, addressing inquiries, resolving issues, and maintaining high levels of&nbsp;<strong>customer satisfaction</strong>.</p><br><p>Your&nbsp;<strong>day-to-day responsibilities</strong>&nbsp;will include:</p><br><ul><li> Handling customer interactions with&nbsp;<strong>efficiency</strong>&nbsp;and&nbsp;<strong>empathy</strong>.</li><li>️ Providing&nbsp;<strong>tailored solutions</strong>&nbsp;to meet customer needs.</li><li> Ensuring a&nbsp;<strong>positive customer experience</strong>&nbsp;through&nbsp;<strong>effective communication</strong>&nbsp;and&nbsp;<strong>professional phone etiquette</strong>.</li></ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p><br><br>Qualifications<br><p><strong></strong><strong> We’re Hiring Talented People! </strong><strong></strong><br> <strong>Fresh Grads &amp; Dropouts</strong>&nbsp;are welcome to apply! </p><br><p>&nbsp;<strong>What we’re looking for:</strong></p><br><p>✅&nbsp;<strong>Fluency in English</strong>&nbsp;is a MUST! (B2/C1 level) <br> ✅ Strong skills in&nbsp;<strong>Customer Service</strong>&nbsp;&amp;&nbsp;<strong>Customer Support</strong>&nbsp;<br> ✅ Proven ability to&nbsp;<strong>enhance Customer Satisfaction</strong>&nbsp;&amp;&nbsp;<strong>Customer Experience</strong>&nbsp;<br> ✅&nbsp;<strong>Problem-solving</strong>,&nbsp;<strong>active listening</strong>, &amp;&nbsp;<strong>attention to detail</strong>&nbsp;<br> ✅ Experience in a&nbsp;<strong>customer-facing role</strong>&nbsp;and familiarity with&nbsp;<strong>CRM tools</strong>&nbsp;is a plus! ️<br> ✅&nbsp;<strong>Flexibility</strong>&nbsp;with&nbsp;<strong>night &amp; overnight shifts</strong>&nbsp;is essential <br> ✅ Proficiency in&nbsp;<strong>professional phone etiquette</strong>&nbsp;&amp;&nbsp;<strong>communication techniques</strong>&nbsp;is a plus </p><br><p> If you’re passionate about making a difference and love helping customers, we want YOU! </p><br><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>