About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.
noon’s mission: Every door, every day.
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. We are looking for a data-driven CRM Marketing Specialist with experience in customer relationship management and lifecycle marketing. The ideal candidate will be responsible for planning, executing, and optimizing CRM campaigns across push notifications (PNs), while leveraging customer segmentation and behavioral analysis to improve engagement, retention, and customer lifetime value.
What you’ll do: Plan, execute, and optimize CRM campaigns through Push Notifications (PNs) and other owned channels. Develop customer segmentation strategies based on behavioral, transactional, and demographic data. Build targeted customer journeys to improve acquisition, activation, retention, and reactivation. Analyze campaign performance and customer behavior to generate actionable insights and recommendations. Monitor and report on key CRM KPIs, including open rates, CTR, conversion, retention, repeat purchase, and revenue. Conduct A/B testing on messaging, timing, targeting, and creative to continuously improve campaign performance. Collaborate with Marketing, Product, Commercial, and Analytics teams to align CRM initiatives with business objectives. Ensure campaign quality through audience validation, QA, and performance monitoring. Identify customer trends and opportunities to personalize communications and improve the customer experience. Maintain CRM calendars and support automation initiatives to streamline campaign execution.
What you'll need:Bachelor’s degree in Marketing or a similar field.3-4 years of relevant experience Proficient in Arabic and English Excellent communication, reporting & presentation skills Being comfortable in a fast-paced, multi-tasked and high energy environment
Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.