وظائف مشرف أمن - قنا مصر

Daily tasks: Responsible for receiving customers, answering all their inquiries related to prices, product benefits, and installment systems, while providing a professional sales experience that helps achieve sales and build a good relationship with the customer. Resolve customer problems and understand their causes, while working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the shopping experience. Execute the entire sales process in the system, starting from order registration to payment completion, collecting the sales value from customers either in cash, or via payment cards, or through various installment applications and systems. Replace products with manufacturing defects in accordance with the company policies, ensuring maintenance of service level and customer satisfaction. Continuous follow-up with the branch supervisor regarding promotional offers and the latest product price updates to support the sales process and enhance opportunities to achieve sales, in addition to notifying the branch supervisor of the necessary orders of products in the warehouses to ensure availability of items and successful deal closures. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance</li></ul>

<p><strong>Key Responsibilities:</strong>&nbsp;</p><p>&nbsp;</p><ul><li><p>Provided the first tier of support and troubleshooting.</p></li><li><p>Dealing with incoming issues day to day in a professional manner over the Ticketing system, Email &amp; phone calls.</p></li><li><p>Follow up on the Implementation and Modification processes of the IT system</p></li><li><p>Advise, and train users on appropriate action and how to use different types of systems.</p></li><li><p>Responding on time to IT service issues and requests.</p></li><li><p>Follow up with users daily to make sure their computer systems are functioning properly.</p></li><li><p>Acting as a vocal point between the users and the concerned teams internal the IT departments.</p></li><li><p>Install, configure, troubleshoot, diagnose, and resolve problems in all OS Systems (Windows, Linux, Android), Computer Applications, Tablets, Multifunction Printers, Camera,</p></li><li><p>VOIP IP Phones, and Networks.</p></li><li><p>Solid knowledge of remote applications (TeamViewer, Any Desk, etc.).</p></li><li><p>knowledge of EDR, MDM, Antivirus, Backup, Maintenance, and Recovery data Applications (Acronis, CloneZilla, Hiren's Boot CD PE).</p></li><li><p>Working in teamwork and Sharing knowledge with team colleagues</p></li></ul><p>&nbsp;</p><p></p><p></p><p><strong>Requirements</strong></p><p><strong>Education:&nbsp;</strong>&nbsp;</p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, or related field.&nbsp;</p></li></ul><p></p><p><strong>Prior Work Experience</strong>:&nbsp;</p><ul><li><p>Bachelor's degree in information technology, Computer Science, or relevant degree.&nbsp;</p></li><li><p>2 to 4 years of experience in the IT Field.&nbsp;</p></li><li><p>Ability to handle daily issues related to IT Infrastructure.&nbsp;</p></li><li><p>Have good communication skills.</p></li></ul><p></p><p><strong>Skills &amp; Abilities:</strong>&nbsp;</p><ul><li><p>Strong knowledge of Windows OS, basic Linux/macOS support</p></li><li><p>Understanding of computer hardware, peripherals, and troubleshooting techniques</p></li><li><p>Basic knowledge of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP)</p></li><li><p>Experience with ticketing systems and incident management tools</p></li><li><p>Ability to install, configure, and maintain software applications</p></li><li><p>Knowledge of IT security basics (antivirus, access control, data protection).</p></li></ul><p></p>

Company Description Met Life is a global financial services company providing insurance, annuities, employee benefits, and asset management solutions to help individuals and institutions navigate change with confidence. Founded in 1868, Met Life operates in more than 40 markets worldwide and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. The company is transforming its business to deliver greater value through simpler, more focused, and future-ready offerings. Met Life is committed to offering flexible products, intuitive customer experiences, and a range of services that support evolving needs. As a trusted partner, Met Life focuses on helping customers manage life’s twists and turns and move forward with security and support.<br>Role Description This full-time, on-site Sales Agent role is based in Qesm Qena and focuses on supporting customers with tailored insurance and financial solutions. The Sales Agent will engage with prospective and existing customers, explain Met Life’s products and services, and guide individuals and businesses in selecting coverage that meets their needs. Daily responsibilities include conducting sales meetings, following up on leads, preparing quotations, and completing required documentation in line with company policies and local regulations. The role also involves building long-term relationships, providing ongoing customer service, and coordinating with internal teams to ensure smooth policy issuance and servicing. The Sales Agent may participate in training sessions, sales campaigns, and community outreach activities to increase product awareness and achieve sales targets.<br>Qualifications<br> <br>Strong Communication skills, including clear verbal and written interaction with diverse customers and colleagues. Customer Service expertise, with the ability to listen, respond to inquiries, and resolve concerns in a professional manner. Proven Sales abilities, including prospecting, negotiating, and closing deals to meet or exceed targets. Knowledge of Insurance products and willingness to stay current on regulations, policies, and market trends. Experience in Training or coaching, either receiving or providing guidance to improve performance and product understanding. Ability to work on-site in Qesm Qena, manage time effectively, and handle multiple customer interactions daily. Basic proficiency with computer systems and CRM tools for recording activities and maintaining customer records. Previous experience in financial services, insurance, or related sales roles is an advantage. Relevant educational background in business, finance, or a related field is preferred, but equivalent practical experience is also valued.

Job summary: - Continuous communication with current customers and attracting new clients. Benefits: - Social security and private medical insurance and life insurance. - Travel allowance. - Semi-annual incentives. - Grants on holidays and Ramadan. - A car with a driver is provided for each representative for easier mobility. Requirements: - Hold a higher qualification. - Age not more than 32 years. - Clear stance on conscription. - Good communication skills <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social security, travel allowance</li></ul>

<strong>Job Summary :</strong><br>- Ongoing communication with current customers and attracting new customers.<br><br><strong>Benefits :</strong><br>- Social security, private medical insurance, and life insurance.<br>- Travel allowances.<br>- Semi-annual rewards.<br>- Grants during holidays and Ramadan.<br>- A car with a driver is provided for each representative for easy mobility<br><br><strong>Requirements</strong> :<br>- Possess a higher qualification.<br>- Age not to exceed 32 years<br>- Clear stance on conscription<br>- Good communication skills

Contributing to solving logistics and supply chain challenges through data analysis, innovation, and process improvement. Create and maintain a safe work environment by identifying safety improvement opportunities in your work area. Manage and train peers to ensure the best service is provided to customers. Ensure customer orders are executed in line with quality and safety standards. Continuously provide management with key shift-related information and to operators. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social security, transportation allowance</li></ul>