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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p><h4>Position summary</h4> <p>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.</p> <p>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 2 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Position summary</h4> <p>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.</p> <p>Report work-related accidents or other injuries immediately upon occurrence to manager or supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security or safety personnel. Follow property-specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

Manage risk-based IT and Information Security audit engagements. Evaluate cybersecurity governance, security controls, and information security frameworks. Assess IT infrastructure, cloud environments, networks, databases, and critical applications. Review IT General Controls (ITGCs), application controls, identity and access management, change management, and disaster recovery processes. Evaluate compliance with regulatory requirements, industry standards, and internal policies. Identify control deficiencies, assess associated risks, and recommend practical remediation actions. Prepare and present audit findings and reports to senior management and relevant committees. Monitor and follow up on management action plans to ensure timely remediation of audit findings. Manage and mentor audit team members and ensure the quality and timely completion of audit engagements. <br><br>Requirements<br><br>Bachelor's degree in Information Systems, Computer Science, Cybersecurity, or a related discipline. Significant experience in IT Audit, Information Security Audit, IT Risk Management, or Cybersecurity Assurance. Professional certifications such as: CISA (Certified Information Systems Auditor) - preferred. CISM (Certified Information Security Manager). CISSP (Certified Information Systems Security Professional). CRISC (Certified in Risk and Information Systems Control). CIA (Certified Internal Auditor) with a focus on IT auditing. Strong knowledge of cybersecurity frameworks, IT governance, cloud technologies, and regulatory compliance requirements.

???? WE’RE HIRING: IT SPECIALIST<br><br>Power Lube, an authorized distributor of Exxon Mobil lubricants in Egypt with more than 35 years of industry experience, is looking for a skilled and highly dependable IT Specialist to join our team. This is a full-time, on-site position based at our office in Obour City. The successful candidate must be available at the office throughout the official working hours to provide immediate technical support and maintain the stability, security, and efficiency of the company’s IT environment.<br><br>???? Work Model: Full-Time, On-Site???? Location: Obour City, Egypt???? Working Hours: 9:00 AM–5:00 PM⚠️ Remote or hybrid work is not available for this position.<br><br>Key Responsibilities:<br>• Provide daily technical support for employees, desktops, laptops, printers, mobile devices, and business applications.• Install, configure, maintain, and troubleshoot hardware, software, and operating systems.• Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, and user-access permissions.• Monitor and support the company’s LAN, WAN, Wi-Fi, VPN, switches, routers, and internet connections.• Assist in managing Fortinet firewalls, switches, Forti Client EMS, endpoint security, and Zero Trust access.• Manage Microsoft 365 accounts, corporate email, licences, and user permissions.• Monitor servers, backups, storage, system performance, and recovery procedures.• Maintain endpoint protection, software updates, patching, and cybersecurity controls.• Support IP cameras, attendance systems, access-control systems, and other office technologies.• Maintain an accurate inventory of IT assets, licences, devices, warranties, and assigned equipment.• Diagnose technical incidents, resolve them promptly, and escalate critical issues when necessary.• Coordinate with vendors and service providers for maintenance, purchasing, and technical support.• Prepare and maintain IT documentation, network diagrams, incident records, and support reports.• Train employees on IT systems, cybersecurity awareness, and safe technology practices.• Ensure compliance with company IT policies, access controls, and data-protection requirements.• Support future IT, ERP, CRM, cybersecurity, automation, and digital-transformation projects.<br><br>Candidate Requirements:<br>• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.• Minimum of 2–4 years of relevant IT support or system-administration experience.• Strong knowledge of Windows, Windows Server, Active Directory, networking, and Microsoft 365.• Practical experience with firewalls, switches, VPNs, endpoint protection, backup, and troubleshooting.• Experience with Fortinet products is strongly preferred.• Familiarity with ERP, CRM, SAP, virtualization, or cloud services is an advantage.• Strong analytical, problem-solving, and incident-management skills.• Good command of written and spoken English.• Excellent communication, organization, documentation, and follow-up skills.• Ability to handle confidential information responsibly.• Ability to work independently, prioritize urgent issues, and remain available during working hours.• Candidates must be able to attend the Obour City office daily and on time.<br><br>Preferred Certifications:<br>• CCNA• Microsoft certification• Fortinet NSE/FCP certification• Comp TIA A+, Network+, or Security+What We Offer:• Competitive salary package.• Medical and social insurance.• Professional training and development opportunities.• Exposure to enterprise infrastructure, cybersecurity, ERP, and digital-transformation projects.• A stable and professional working environment with opportunities for career growth.<br><br>???? Interested candidates are invited to send their updated CV to:info@powerlube.netPlease mention “IT Specialist” in the email subject line.<br><br>For further information:<br>???? 01022182777Join Power Lube and help us build a secure, reliable, and future-ready technology environment.<br>#Power Lube #WeAre Hiring #ITSpecialist #ITSupport #System Administration #Network Administration #Cybersecurity #Fortinet #Microsoft365 #Windows Server #OnSite Job #Obour City #Egypt Jobs

Position Summary<br>The IT Manager is responsible for leading the organization's IT Infrastructure, Cybersecurity, Cloud Services, End-User Computing, and IT Operations, ERP Basis Administration, and IT Projects leads, to ensure the secure, reliable, and efficient delivery of technology services. The role is accountable for defining and executing the IT infrastructure strategy, maintaining enterprise security, driving operational excellence, and supporting business growth through innovative technology solutions.<br>IT Leadership & Strategy<br>· Develop and execute the Infrastructure, Security, and IT Operations strategy aligned with business objectives and the digital transformation roadmap.· Lead, mentor, coach, and manage the IT Operations team.· Establish IT governance, policies, standards, and operational procedures.· Develop annual IT operational plans, budgets, and technology roadmaps.· Drive continuous improvement initiatives across infrastructure, operations, and cybersecurity. Infrastructure & Cloud Management· Manage enterprise infrastructure including servers, storage, virtualization, Microsoft 365, Azure, Active Directory/Entra ID, networking, and cloud services.· Ensure maximum system availability, resilience, scalability, backup, disaster recovery, and business continuity.· Monitor infrastructure performance, capacity planning, and asset lifecycle management. Cybersecurity & Risk Management· Define and execute the enterprise cybersecurity strategy.· Lead information security, risk management, audits, compliance, and incident response.· Implement firewalls, endpoint security, MFA, identity management, and vulnerability management.· Ensure compliance with ISO 27001, NIST, GDPR, and applicable local regulations.<br>IT Operations & Service Management<br>· Manage Service Desk, Incident, Problem, Change, and Asset Management processes.· Monitor SLAs and KPIs while improving end-user experience.· Maintain operational documentation and technical standards. Vendor & Project Management· Manage vendors, contracts, software licensing, and service agreements.· Lead infrastructure implementation, upgrades, and technology projects.· Evaluate emerging technologies and recommend innovative solutions. Governance & Compliance· Support internal and external audits.· Maintain business continuity and disaster recovery plans.· Ensure regulatory and corporate policy compliance. Financial Management· Own the Infrastructure & Operations budget and optimize technology investments.· Monitor IT expenditure and provide regular management reporting. Stakeholder Management· Partner with business leaders to translate business needs into technology solutions.· Communicate IT initiatives, risks, and project status to executive management.<br>Qualifications<br>· Bachelor's degree in information technology, Computer Science, Information Systems, or related discipline.· Master's Degree is an advantage. Preferred Certifications· Project Management Professional (PMP®)· Microsoft Azure / Microsoft 365· Cisco CCNP· PMP or PRINCE2<br>Experience<br>· 8–12 years of progressive IT experience.· Minimum 5 years in an IT leadership role.· Experience managing enterprise infrastructure, cloud platforms, cybersecurity, and multi-site IT operations.<br>Core Competencies<br>· Strategic Leadership· People Management· Business Partnership· Project Management· Vendor Management· Risk Management· Decision Making· Communication· Innovation & Continuous Improvement<br>Key Performance Indicators (KPIs)<br>· Infrastructure Availability· SLA Compliance· Security Incident Resolution· Patch Compliance· Disaster Recovery Readiness· Budget Compliance· Project Delivery· Customer Satisfaction· Vendor Performance

Job Summary:We are seeking a skilled and motivated IT Engineer to join our team and provide technical support, maintain IT infrastructure, and ensure the smooth operation of all technology systems within the organization. The ideal candidate will have strong knowledge of hardware, software, networking, cybersecurity, and IT systems management, with the ability to troubleshoot issues efficiently and support business operations.<br>Key Responsibilities:Install, configure, maintain, and troubleshoot computer hardware, software, operating systems, and network systems. Provide technical support to employees and resolve IT-related issues in a timely and professional manner. Manage and maintain servers, networks, user accounts, and IT equipment. Monitor system performance, security, and data backup procedures. Support the implementation and maintenance of IT policies, procedures, and cybersecurity measures. Manage Microsoft 365, email systems, and enterprise applications. Assist in IT infrastructure upgrades, system improvements, and technology projects. Maintain accurate documentation of IT assets, configurations, and troubleshooting procedures. Coordinate with external IT vendors and service providers when required.<br>Qualifications & Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Engineer, System Administrator, or similar role. Strong knowledge of networking concepts (LAN/WAN, TCP/IP, VPN, Wi-Fi, switches, and routers). Experience with Windows operating systems, Microsoft Office 365, and IT support tools. Knowledge of cybersecurity practices, data protection, and backup solutions. Strong troubleshooting and problem-solving skills. Excellent communication skills and ability to work effectively with different departments. Relevant IT certifications such as CCNA, Comp TIA A+, Microsoft Certified, or similar are preferred.<br>Preferred Candidate Profile:Detail-oriented, proactive, and able to work independently. Strong analytical and organizational skills. Ability to manage multiple priorities in a fast-paced business environment.<br>We are looking for a professional who can contribute to building a reliable, secure, and efficient IT environment that supports the company’s growth and operational excellence.

Company Description ASA Business Group has been a trusted leader in real estate development for over 25 years, focusing on sustainable, comfortable, and high-quality communities. The company specializes in environmentally friendly residential and commercial properties, using innovative designs and sustainable practices to create functional, eco-conscious buildings. ASA Business Group emphasizes exceptional customer service, supporting clients through every step of the buying process with transparency and integrity. The organization is committed to fostering a strong sense of community and creating living environments where individuals and families can thrive. As ASA grows, it continues to position itself as a preferred choice for real estate development built with care and passion. Role Description The Information Technology Manager is a full-time, on-site role based in 6th of October, responsible for overseeing the company’s IT infrastructure and services. This role includes managing networks, servers, and business applications, ensuring systems are secure, reliable, and aligned with operational needs. The Information Technology Manager will supervise IT staff and service providers, coordinate hardware and software installations, and lead troubleshooting and incident resolution. Daily tasks involve monitoring system performance, implementing backup and disaster recovery procedures, and maintaining cybersecurity standards and compliance. The role also requires collaborating with leadership and other departments to plan technology upgrades, support digital transformation initiatives, and provide user training and ongoing technical support.<br><br>Key Responsibilities Manage and maintain IT infrastructure, networks, servers, and systems Oversee cybersecurity, data protection, and backup protocols Lead IT support and ensure timely resolution of technical issues Manage software, hardware, and vendor relationships Develop and manage the IT budget and technology roadmap Implement and maintain business systems (ERP, CRM, etc.) Ensure compliance with IT policies and industry standards Support digital transformation and process automation initiatives<br><br>Qualifications Strong skills in IT infrastructure management, including network administration, server management, and hardware/software maintenance. Experience with cybersecurity practices, data protection, backup strategies, and disaster recovery planning. Proficiency in business applications and collaboration tools, with the ability to oversee implementation, updates, and system integration. Demonstrated leadership abilities in managing IT teams or vendors, prioritizing tasks, and driving projects to completion. Excellent problem-solving skills and the capacity to diagnose and resolve technical issues in a timely manner. Effective communication skills for collaborating with non-technical stakeholders and providing clear user guidance and training. Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant professional certifications (such as Comp TIA, Cisco, or Microsoft) are a plus. Prior experience in real estate, construction, or property management environments is beneficial but not required. Ability to work on-site in 6th of October and maintain a high level of integrity, responsibility, and service orientation.

KEY ACCOUNTABILITIES:<br>Systems Infrastructure Management Administer and manage on-premises and cloud-based systems, including servers, virtualization platforms, and core enterprise applications. Ensure high availability and optimal performance of all systems through proactive monitoring and capacity planning. Lead system upgrades, patching cycles, and lifecycle management. Monitor system performance, availability, and security to ensure business continuity. Troubleshoot complex technical issues and provide advanced technical support. Evaluate emerging technologies and provide recommendations for infrastructure modernization and digital transformation initiatives. Operations & Service Delivery Oversee day-to-day IT systems operations, ensuring SLAs and KPIs are consistently met Act as escalation point for complex incidents and problem management. Drive root cause analysis and implement permanent fixes to prevent recurrence. Security & Compliance Ensure systems are compliant with corporate security policies and standards. Support implementation of cybersecurity controls (e.g., hardening, access control, vulnerability management). Work closely with security and audit teams during assessments and remediation activities. Cloud & Modernization Support the adoption and operation of cloud services in alignment with group cloud strategy. Lead cloud migration projects, including assessment, planning, execution, and post-migration optimization. Participate in migration initiatives from on-prem to cloud environments. Ensure cost optimization and performance efficiency of cloud resources. Project Delivery Lead or support local and regional IT infrastructure projects. Coordinate with vendors and internal stakeholders to ensure timely and quality delivery. Maintain proper documentation, change management, and handover processes. Vendor & Stakeholder Management Manage local IT vendors and service providers, ensuring service quality and contractual compliance. Collaborate with business stakeholders to understand requirements and translate them into IT solutions. Act as a bridge between local operations and regional IT leadership. Governance & Reporting Ensure adherence to IT policies, standards, and operating procedures. Provide regular reporting on system performance, risks, and ongoing initiatives to the IT Infrastructure Manager. Maintain accurate documentation of systems architecture and configurations.<br>Academic and professional qualifications: Bachelor’s degree in engineering, Computer Science, Information Technology, or any related field.<br>Experience: Proven experience in managing enterprise environments across on-prem and cloud.5-8 Years of experience in FMCG or multi-site environments is an advantage

NUMENTIS is a Managed Services Provider (MSP) servicing clients in the Greater Toronto Area (Ontario/Canada).<br>We are currently seeking an IT Service Desk Analyst to join our team in Egypt providing professional remote technical support to our clients. If you are as passionate about customer service as you are about IT and problem solving, this is an excellent opportunity.<br>SUMMARY OF DUTIES:As a member of our service desk team you will provide support for basic incident resolution and requests reported to the service desk. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.<br>The Service Desk Analyst is responsible for collecting information through a customer conversation, accessing support tools, and additional support staff as needed. Problems beyond the scope of their ability or responsibility are resolved by engaging in a timely manner other service resources.<br>Duties include but not limited to:Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility. Ensures the end-to-end customer experience and provides a single point-of contact for the customer. Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Uses the appropriate categories for logging incidents and requests. Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. Follows up with other support staff involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. Documents resolutions and updates self-help and knowledge bases. Grows general knowledge of client-specific products, increasing ability to resolve requests on first contact. Adheres to and supports NUMENTIS corporate standards, service levels, policies, and procedures. Maintains and protects confidentiality regarding all aspects of corporate and client information. Adheres to Core Values and Mission and Vision statements. Provides after hours and on-call support as needed. Performs other duties as assigned.<br>QUALIFICATIONS:Solid understanding of operating systems, business applications, printing, networking, virtualization, and security (REQUIRED) Fluent in English language both spoken and written communication skills (REQUIRED) Hands-on administration and support of Microsoft Office 365, Teams, Share Point Online, Intune, Azure AD, and related technologies (PREFERRED) Hands-on administration and support of Microsoft Windows 2016/2019/2022 Servers, Virtualization (ESXi & Hyper-V), Active Directory, MS Exchange, MSSQL, IIS, and Network Devices (firewalls & switches) Solid experience with network troubleshooting and configuration, including firewalls, switches, and Sophos security solutions Practices active listening with an ability to explain technical terms in clear and understandable language Demonstrated ability to diagnose technical issues and match resources appropriately to achieve problem resolution Demonstrated ability to learn customer support processes and techniques Ability to multi-task and adapt to changes quickly Self-motivated with the ability to work in a fast-moving environment<br>EDUCATION:A college or university degree is required Microsoft certification(s) preferred ITIL Foundations certification desirable Comp TIA certification(s) desirable Sophos certification(s) desirable Autotask PSA / Datto RMM experience desirable<br>OTHER:NUMENTIS is an equal opportunity employer. We thank all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.

NUMENTIS is a Managed Services Provider (MSP) servicing clients in the Greater Toronto Area (Ontario/Canada).<br>We are currently seeking an IT Service Desk Analyst to join our team in Egypt providing professional remote technical support to our clients. If you are as passionate about customer service as you are about IT and problem solving, this is an excellent opportunity.<br>SUMMARY OF DUTIES:As a member of our service desk team you will provide support for basic incident resolution and requests reported to the service desk. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.<br>The Service Desk Analyst is responsible for collecting information through a customer conversation, accessing support tools, and additional support staff as needed. Problems beyond the scope of their ability or responsibility are resolved by engaging in a timely manner other service resources.<br>Duties include but not limited to:Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility. Ensures the end-to-end customer experience and provides a single point-of contact for the customer. Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Uses the appropriate categories for logging incidents and requests. Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. Follows up with other support staff involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. Documents resolutions and updates self-help and knowledge bases. Grows general knowledge of client-specific products, increasing ability to resolve requests on first contact. Adheres to and supports NUMENTIS corporate standards, service levels, policies, and procedures. Maintains and protects confidentiality regarding all aspects of corporate and client information. Adheres to Core Values and Mission and Vision statements. Provides after hours and on-call support as needed. Performs other duties as assigned.<br>QUALIFICATIONS:Solid understanding of operating systems, business applications, printing, networking, virtualization, and security (REQUIRED) Fluent in English language both spoken and written communication skills (REQUIRED) Hands-on administration and support of Microsoft Office 365, Teams, Share Point Online, Intune, Azure AD, and related technologies Hands-on administration and support of Microsoft Windows 2016/2019/2022 Servers, Virtualization (ESXi & Hyper-V), Active Directory, MS Exchange, MSSQL, IIS, and Network Devices (firewalls & switches) Solid experience with network troubleshooting and configuration, including firewalls, switches, and Sophos security solutions Practices active listening with an ability to explain technical terms in clear and understandable language Demonstrated ability to diagnose technical issues and match resources appropriately to achieve problem resolution Demonstrated ability to learn customer support processes and techniques Ability to multi-task and adapt to changes quickly Self-motivated with the ability to work in a fast-moving environment<br>EDUCATION:A college or university degree is required ITIL Foundations certification preferred Sophos certification(s) preferred Microsoft certification(s) desirable Comp TIA certification(s) desirable Autotask PSA / Datto RMM experience desirable<br>OTHER:NUMENTIS is an equal opportunity employer. We thank all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.

Devart Lab is hiring an IT Specialist to join our team in New Cairo. If you have experience in IT infrastructure and troubleshooting, we want to hear from you<br>Responsibilities Supported network issue in all branches and the HQ. Supported, troubleshooting servers, switch, etc Managed infrastructure system including (Windows server, Active Directory, DNS, DHCP, Group Policy, Fileserver). Configuring, monitoring, troubleshooting NVR & DVRManaged, Configuring, monitoring, troubleshooting Firewall (Sophos, Forti Gate, VPN) Experience in maintenance of Laptops, printers, Tablets (Hardware, Software). Collaborate with IT support teams to resolve user issues and implement new solutions Provide training and support to users on system-related issues and best practices<br>Requirements Bachelor’s degree in information technology, or a related field Experience up to 4 years in IT Specialist or a related role Relevant certifications (CCNA, MCSA, CCNP) Proficient in Server, Windows and Mac OS operating systems Ability to work autonomously and as part of a team Excellent diagnostic and problem-solving abilities Documentation and reporting skills and Multiple tasking Multiple tasking Excellent IT, communication and management skills Good knowledge of internet security and data privacy principles

<p><strong>Job Purpose</strong></p><p>Primary responsibility will be to execute the plan for the features and roadmap of our app. Will be in charge of fulfilling all tasks related to the app's development, aiming to maximize its potential &nbsp;and maturity. In addition to designing and maintaining the overall look of the app through UI/UX design.</p><p><strong>Report To Position Name</strong></p><p>Product Development - Execute on the comprehensive product strategy, leveraging market insights, customer feedback, and industry trends.- Define and prioritize the product roadmap, translating business requirements into actionable plans with clear timelines and milestones.- Identify opportunities for product enhancements and new feature development, ensuring the delivery of a competitive and engaging music streaming platform along with VOD, Sports and Games.- Coordinate product development efforts ensuring adherence to timelines, budgets, and quality standards- Collaborate with stakeholders, including marketing, sales, and finance teams, to align product strategy with business objectives and drive revenue growth.-Creating monthly management reports summarizing product development milestones and upcoming launches including relevant details and market opportunities- Work closely with the product development team to ensure the successful execution of product initiatives, from concept to launch, ensuring high-quality deliverables within agreed-upon timelines.- Engage with engineering teams to ensure technical feasibility, provide guidance, and address any challenges or roadblocks during the development process - Monitor and analyze key performance indicators (KPIs), user feedback, and market trends to make data-driven decisions and iterate on product features and functionalities.- Implement quality assurance processes including testing, bug tracking, and user feedback analysis to ensure the delivery of high-quality products UI/UX •Designing user interfaces on applications (UI) for Music, Games, TV, and Sports •Designing user flow and experience (UX) including all consumer touchpoints and navigation components, ensuring users can easily navigate using visual elements •Guide UX designers to understand user needs, preferences, and behaviors, and translate them into intuitive and user-friendly designs •Create graphic user interface elements such as tabs, widgets, and menus. •Create UI mockups that illustrate how application will function •Work closely with the development team to ensure the successful implementation of UI/UX designs and interactions. •Stay updated on the latest UI/UX trends and best practices, integrating them into the product development process to deliver a modern and engaging user experience.</p>

Company Description Resolve provides comprehensive network solutions tailored to organizations ranging from small startups to large corporations. The company focuses on supporting businesses that do not have dedicated IT staff, offering reliable expertise to optimize and maintain their networks. Resolve’s mission is to bridge the technology gap for its clients, ensuring stable, secure, and efficient IT infrastructure. Team members collaborate closely with customers to deliver practical solutions and ongoing support that enable businesses to focus on their core operations. Working at Resolve offers the opportunity to make a direct impact on clients’ daily productivity and long-term growth. Role Description The Information Technology Support Specialist is a full-time hybrid role based in New Cairo, with some flexibility for work from home. The specialist will provide day-to-day technical support for end users, including diagnosing and resolving hardware, software, and network issues. Responsibilities include responding to help desk tickets, setting up and configuring desktop computers and related peripherals, and supporting operating systems and common business applications. The role involves monitoring system performance, documenting incidents and resolutions, and escalating complex issues when necessary. The specialist will also assist with routine maintenance, updates, and user training to ensure a stable and secure IT environment. Qualifications Strong Technical Support and Help Desk Support skills for handling user inquiries and service requests. Proficient Troubleshooting abilities for resolving hardware, software, and network problems efficiently. Hands-on experience with Desktop Computers, including installation, configuration, and maintenance. Solid foundation in Information Technology concepts, systems, and basic networking. Effective communication and customer service skills, with the ability to explain technical issues clearly. Ability to prioritize tasks, manage time, and work independently in a hybrid environment. Experience with ticketing systems and documentation of support activities. Relevant IT certifications (e.g., Comp TIA A+, Network+) or a degree/diploma in IT, Computer Science, or a related field are beneficial.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEProviding assurance over the effectiveness and adequacy of IT control across the business by reviewing IT General Controls, infrastructure controls, and IT operations. Proactively advising the business on the implementation of new systems, procedures, and controls.<br>JOB DUTIES AND RESPONSIBILITIES<br>Collaborate with and assist in preparing a comprehensive Risk Based Audit Plan covering all IT activities and functionalities of the Bank Execute Internal Audit approved plan as well as all other assignments efficiently and effectively in compliance with Internal policies, procedures, IIA, relevant standards, Laws and regulations. Maintain quality in carrying out audit / investigation / special review assignments to ensure performance of all aspects of the audit, at a high level of efficiency and effectiveness. Review Bank’s IT Infrastructure, identify areas of risk within the IT infrastructure and address any deficiencies to the IT and security Audit director for onwards discussion with respective line management. Prepare and submit IT draft and final audit reports detailing findings and observations along with recommendations for audit conducted; and attend opening and closing meetings with IT and security audit director, as and when needed. Follow up with the auditee to get an update on the audit action plan and brief the management on the adequacy of corrective actions taken as per the audit recommendation. Participate in providing consulting services for information systems issues and investigations and provide guidance on best practices related to IT security, risk management, auditing, compliance etc., as needed. Maintain up-to-date knowledge of industry trends related to Technologies, IT security, risk management, auditing, compliance, etc. And participate in internal bank staff awareness.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br><br>Bachelor’s degree in computer engineering or other field with related Professional experience.5+ years of experience in IT, IT audit or information security with experience in a leadership role. Knowledge of applicable laws, regulations, standards related to IT security/auditing.

Company Description Grand Solution is a trusted IT solutions provider that helps organizations modernize, secure, and optimize their technology infrastructure across the B2B sector. The company delivers tailored, end-to-end services designed to improve performance, reliability, and operational efficiency for businesses, government entities, and educational institutions. With a team of certified engineers, Grand Solution specializes in infrastructure design, deployment, and ongoing support to create scalable, cost-effective environments. From consultancy through implementation and maintenance, the company focuses on keeping clients connected, secure, and prepared for future technology needs.<br>Role Description The Information Technology Sales Executive is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and qualifying leads, engaging prospective clients, and presenting IT infrastructure solutions that align with their business needs. Daily activities include managing the sales pipeline, conducting product demonstrations, preparing proposals and quotations, and negotiating contracts. The Sales Executive collaborates closely with technical teams to translate client requirements into tailored solutions and provides ongoing account management to ensure client satisfaction and retention. The role also involves maintaining market awareness, tracking competitors, and contributing to sales forecasts and reporting.<br>Qualifications<br> Strong IT Sales skills with a track record of meeting or exceeding sales targets in technology or infrastructure solutions. Experience in Lead Generation and prospecting, including cold outreach, networking, and using CRM tools to manage opportunities. Proficiency in Account Management, maintaining long-term client relationships, and ensuring high levels of customer satisfaction. Solid understanding of Information Technology concepts, particularly infrastructure, networking, security, and cloud solutions. Excellent Communication skills, including clear presentation, negotiation, and professional business writing. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field, or equivalent practical experience. Ability to work on-site in Cairo, Egypt, with strong organizational and time-management skills. Experience in B2B sales to enterprises, government, or educational institutions is highly desirable. Comfort with using CRM and sales productivity tools, and willingness to learn new technologies and solutions.

About the Role We are looking for a skilled IT Specialist to support and maintain our organization’s IT infrastructure, including both hardware and software environments. In this role, you will be responsible for ensuring the smooth operation of IT systems, troubleshooting technical issues, and supporting employees with technical needs. You will work closely with internal teams to maintain reliable IT services that support our digital banking operations. Key Responsibilities IT Support Provide technical support for hardware, software, and network-related issues. Troubleshoot and resolve IT incidents and service requests. Hardware Management Install, configure, and maintain workstations, laptops, printers, and peripherals. Manage hardware inventory and perform system upgrades when required. Software Administration Install and maintain operating systems, applications, and productivity tools. Ensure proper configuration and updates of software systems. Network & Infrastructure Support local network connectivity, Wi-Fi access, and system performance. Assist with user access management and system configurations. Security & Compliance Follow IT security policies and ensure compliance with organizational standards. Support endpoint protection and basic security controls. Documentation & Maintenance Maintain documentation for IT systems and configurations. Track and resolve support tickets using IT service management tools. Required Qualifications Education Bachelor’s degree in Computer Science, Information Technology, or related field Experience3+ years of experience in IT support or IT operations Technical Skills Windows and workstation administration Hardware troubleshooting and maintenance Software installation and configuration Networking fundamentals (TCP/IP, DNS, DHCP) Systems Knowledge Active Directory user management Microsoft Office / productivity tools IT troubleshooting methodologies Professional Skills Strong problem-solving and analytical abilities Strong communication and customer support skills Ability to work in a fast-paced technical environment Preferred Qualifications Experience supporting enterprise IT environments Knowledge of IT security practices Experience with IT service management tools Certifications such as Comp TIA A+, Network+, or Microsoft certifications