وظائف مطورى واجهة مستخدم - بور سعيد مصر

<p><strong>About the Role:</strong><br>We are seeking a detail-oriented and proactive <strong>Master Data Management Specialist</strong> to join our Supply Chain team. This role will be responsible for managing, validating, and maintaining accurate master data within our ERP system, ensuring data integrity across the organization and supporting ERP implementation and upgrades.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Implement and maintain company-wide item coding structures in alignment with ERP and business rules.</p></li><li><p>Lead and coordinate with all departments to complete ERP master data templates (items, suppliers, customers, BOMs where applicable).</p></li><li><p>Validate all submitted templates for accuracy, completeness, and compliance with coding standards.</p></li><li><p>Perform regular data cleansing and ensure non-duplication of data using validation rules and logic.</p></li><li><p>Maintain and update ERP master data including:</p><ul><li><p>Supplier Register</p></li><li><p>Customer Master</p></li><li><p>Item Master List</p></li><li><p>Other master data domains as required</p></li></ul></li><li><p>Control master data change requests and approvals according to the authority matrix.</p></li><li><p>Support ERP implementation and upgrades from a data perspective.</p></li><li><p>Coordinate with the IT ERP team on master data structure and migration.</p></li><li><p>Train end-users on data entry guidelines and standards.</p></li><li><p>Ensure compliance with internal controls and audit requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Experience:</strong></p><ul><li><p>Bachelor’s degree in industrial engineering, Supply Chain, Logistics, or related field.</p></li><li><p>3–5 years of experience in ERP master data management, preferably within supply chain environments.</p></li><li><p>Hands-on experience with Oracle ERP is preferred.</p></li><li><p>Exposure to manufacturing, logistics, industrial, or trading companies is an advantage.</p></li></ul><p><strong>Technical Skills:</strong></p><ul><li><p>Strong knowledge of ERP master data domains: Item, Supplier, and Customer Masters.</p></li><li><p>Experience with ERP master data templates and data cleansing.</p></li><li><p>Advanced Excel skills (pivot tables, VLOOKUP, duplicates detection).</p></li><li><p>Understanding of item classification logic, units of measure, product hierarchy, and item attributes (procurement, inventory, costing).</p></li></ul><p><strong>Personal Skills:</strong></p><ul><li><p>Exceptional attention to detail and accuracy.</p></li><li><p>Analytical, structured, and process-oriented thinker.</p></li><li><p>Strong documentation discipline.</p></li><li><p>Excellent communication and coordination skills.</p></li><li><p>Ability to work cross-functionally across all departments.</p></li><li><p>High integrity and respect for confidentiality.</p></li></ul><p></p>

<p><span>We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.</span></p><p><strong>About the Role</strong></p> <p>Join one of the leading retail customer service operations and become the voice of a well-known retail brand. As a Customer Service Advisor, you will assist customers through phone, chat, and email channels, providing support, resolving inquiries, and ensuring a positive customer experience.</p> Key Responsibilities <ul> <li>Handle customer inquiries through voice, chat, and email channels.</li> <li>Provide accurate information regarding products, services, orders, and promotions.</li> <li>Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.</li> <li>Process requests such as order updates, returns, exchanges, and general inquiries.</li> <li>Build positive relationships with customers through professional and courteous communication.</li> <li>Meet individual and team performance targets and quality standards.</li> <li>Accurately document customer interactions within internal systems.</li> <li>Stay updated on products, services, and retail policies to provide the best customer support.</li> <br><br></ul> Candidate Requirements <ul> <li>High school diploma or equivalent.</li> <li>Previous customer service experience is a plus.</li> <li>Arabic speaker with <strong>English proficiency level A2 or above</strong>.</li> <li>Strong communication and interpersonal skills.</li> <li>Basic computer and data entry skills.</li> <li>Ability to multitask and manage time effectively.</li> <li>Customer-focused mindset with strong problem-solving abilities.</li> <li>Ability to work in rotational shifts.</li> <br><br></ul> What We Offer <ul> <li>Competitive salary of <strong>EGP 11,290 Gross</strong>.</li> <li>Professional training and development opportunities.</li> <li>Career growth within a global organization.</li> <li>Supportive and collaborative work environment.</li></ul>

<p>A large multipurpose marine terminal on Egypt's coast is hiring a Marine &amp; Berth Operations Manager to lead all vessel, berth, equipment, and operator activity across its deep-water quay. The role carries full accountability for berth productivity, vessel turnaround, equipment utilization, and the safety of every operation taking place at the waterside, 24 hours a day.</p><p><strong>Marine &amp; Berth Operations</strong></p><p>•&nbsp;&nbsp; Lead all marine and berth operations across the terminal's berths and quay — vessel berthing and unberthing, loading and discharge, and continuous 24/7 shift coverage.</p><p>•&nbsp;&nbsp; Own berth productivity and vessel turnaround time; review and approve vessel loading and discharge plans, and intervene decisively on deviations.</p><p>•&nbsp;&nbsp; Coordinate with the port authority, economic-zone authority, pilots, tugs, mooring teams, vessel masters, and shipping agents to secure safe and timely vessel handling.</p><p>•&nbsp;&nbsp; Monitor vessel draft, freeboard, mooring line condition, berth condition, and weather to authorize continuation or suspension of operations.</p><p>•&nbsp;&nbsp; Coordinate draft surveys, cargo surveys, and damage inspections with appointed inspection companies.</p><p>•&nbsp;&nbsp; Ensure a seamless interface between berth, yard and warehouse operations, planning, and truck movement so that cargo flow is never interrupted.</p><p>•&nbsp;&nbsp; Oversee handling campaigns for bulk cargo (cement, clinker, fertilizers, iron, grains), general cargo, and containers.</p><p><strong>Equipment &amp; Operators</strong></p><p>•&nbsp;&nbsp; Direct the deployment and utilization of terminal cranes, ship unloaders, mobile harbor equipment, hoppers, grabs, and cargo-handling gear across all vessel operations.</p><p>•&nbsp;&nbsp; Own equipment availability and productivity in partnership with Equipment Maintenance; escalate breakdowns and drive root-cause resolution rather than repeat repairs.</p><p>•&nbsp;&nbsp; Lead the crane operators, heavy equipment operators, and drivers population — certification, competency assessment, shift allocation, and performance management.</p><p>•&nbsp;&nbsp; Ensure every defect, on terminal equipment and on vessel cranes alike, is recorded, reported, and followed through to closure.</p><p>•&nbsp;&nbsp; Manage subcontracted stevedoring labour and service providers against agreed SLAs, productivity standards, and cost targets.</p><p><strong>HSE, Security &amp; Compliance</strong></p><p>•&nbsp;&nbsp; Champion a zero-harm safety culture and hold full accountability for HSE performance across all marine and berth areas.</p><p>•&nbsp;&nbsp; Ensure compliance with IMO and SOLAS standards, the ISPS Code, Egyptian maritime law, port authority regulations, and terminal standard operating procedures.</p><p>•&nbsp;&nbsp; Lead risk assessments, incident investigations, and corrective action closure for all marine and berth operations.</p><p><strong>Performance, People &amp; Systems</strong></p><p>•&nbsp;&nbsp; Lead a large multi-level workforce of section heads, supervisors, team leaders, vessel operation representatives, and operators across rotating shifts; own manpower planning and shift rosters.</p><p>•&nbsp;&nbsp; Set, track, and act on operational KPIs: tons per hour, berth occupancy and productivity, crane utilization, vessel turnaround time, downtime, and overtime.</p><p>•&nbsp;&nbsp; Contribute to the terminal's operating budget, COGS control, and equipment capital expenditure planning.</p><p>•&nbsp;&nbsp; Support commercial and customer relationships by delivering reliable, predictable service to shipping lines and cargo owners.</p><p><strong>Requirements</strong></p><p>•&nbsp;&nbsp; Bachelor's degree in Maritime Studies, Marine or Mechanical Engineering, or Operations Management; MBA or equivalent postgraduate qualification is a plus.</p><p>•&nbsp;&nbsp; 12+ years in port or marine terminal operations, including at least 5 years leading marine and berth operations at managerial level in a multipurpose or bulk terminal.</p><p>•&nbsp;&nbsp; Proven experience in bulk cargo handling (cement, clinker, fertilizers, grains, iron) and the associated equipment.</p><p>•&nbsp;&nbsp; Solid command of berth planning, discharge and stowage planning, gang and equipment deployment, and continuous 24/7 shift operations.</p><p>•&nbsp;&nbsp; Strong working knowledge of the ISPS Code, IMO / SOLAS requirements, port authority procedures, and marine safety practice.</p><p>•&nbsp;&nbsp; Demonstrated ability to lead large blue-collar workforces and to manage subcontracted stevedoring labor effectively.</p><p>•&nbsp;&nbsp; Decisive under operational pressure, safety-first mindset, strong situational awareness, and credibility with both operational crews and clients.</p><p>•&nbsp;&nbsp; Based in or willing to relocate to Port Said; available to respond to operational escalations outside standard hours.</p><p></p>