وظائف لخريجي كلية التجارة انجليزى - جنوب سيناء مصر

<p>Job Purpose Responsible for collecting maintenance fees from property owners while maintaining positive owner relationships, negotiating payment plans, coordinating with Finance, Customer Service, Operations and Legal, and achieving collection targets.</p><p><strong>Key Responsibilities</strong></p><p>• Manage the full maintenance collection cycle.</p><p>• Follow up owners via calls, emails and meetings.</p><p>• Negotiate payment plans within authority limits.</p><p>• Resolve billing disputes with Finance.</p><p>• Coordinate with Customer Service, Operations and Legal.</p><p>• Update ERP/CRM accurately.</p><p>• Prepare aging, collection and KPI reports.</p><p>• Update owner data.&nbsp;&nbsp;</p><p>• Support legal escalation.</p><p>• Maintain professional communication.</p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><ul><li><p> Bachelor's degree. 3–4 years in real estate/resort collections. </p></li><li><p>Strong Excel, ERP/CRM, accounting basics, negotiation, Arabic and English. </p></li></ul><p><strong>Behavioral Competencies </strong></p><ul><li><p>Negotiation, </p></li><li><p>Emotional Intelligence, Communication, Accountability, Attention to Detail, Problem Solving, Time Management, Target Driven, Resilience. </p></li></ul><p><strong>Working Conditions </strong></p><p>Office and field work inside the resort. Direct interaction with owners. Additional workload during peak seasons when required. </p><p></p>

<ul><li><p>Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.</p></li><li><p>Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.</p></li><li><p>Achieve and maintain high CSI rating.</p></li><li><p>Achieve monthly and annual sales and profit target.</p></li><li><p>Attend cash customers to fulfill their requirements by supplying correct spare parts.</p></li><li><p>Follow up the WIP report status to ensure that no vehicles are waiting for parts.</p></li><li><p>Receive customer enquiries and identify the correct part numbers using the parts catalogues.</p></li><li><p>Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.</p></li><li><p>Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Position Title:</strong> &nbsp;PC Service Spare Parts Operation Specialist</p></li></ul><ul><li><p><strong>Educational Requirements:</strong> &nbsp;&nbsp;Bachelor’s Degree</p></li></ul><ul><li><p><strong>Special Certification or Training Required:</strong> &nbsp;N/A</p></li><li><p><strong>Required Industry Experience:</strong>&nbsp; 0 to 2 years of experience</p></li><li><p><strong>Technological Requirements:</strong> &nbsp;Microsoft office suite</p></li></ul><ul><li><p><strong>Language Requirements:</strong> Very good command of English</p></li></ul><p></p>

<ul><li><p>Identify and approach <strong>diving centers, water sports centers, and marine activity providers</strong> in Dahab and Sharm El Sheikh.</p></li><li><p>Present and promote the water sports application and explain its benefits to potential partners.</p></li><li><p>Visit diving centers and meet with owners, managers, and decision-makers to generate new business.</p></li><li><p>Acquire and onboard new diving centers and water sports providers onto the application.</p></li><li><p>Build and maintain strong, long-term relationships with partners.</p></li><li><p>Follow up with potential clients and convert leads into active partners.</p></li><li><p>Explain the application’s features, booking process, commercial benefits, and partnership terms.</p></li><li><p>Support new partners during the onboarding process and ensure they understand how to use the platform.</p></li><li><p>Monitor market trends, competitor activities, and customer needs within the diving and water sports sector.</p></li><li><p>Achieve monthly and quarterly sales and onboarding targets.</p></li><li><p>Maintain accurate records of leads, meetings, follow-ups, and converted accounts.</p></li><li><p>Collect feedback from diving centers and communicate it to the management/product team.</p></li><li><p>Represent the company professionally in meetings, events, and tourism-related activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>1–3 years of experience in sales, business development, or account management</strong>, preferably within tourism, diving, water sports, travel, or hospitality.</p></li><li><p>Previous experience dealing with <strong>diving centers or tourism businesses</strong> is highly preferred.</p></li><li><p>Excellent communication, negotiation, and presentation skills.</p></li><li><p>Strong ability to build relationships and generate new business.</p></li><li><p>Good knowledge of <strong>Dahab and/or Sharm El Sheikh tourism and diving markets</strong>.</p></li><li><p>Target-oriented, proactive, and self-motivated.</p></li><li><p>Good command of <strong>English</strong>; additional languages are an advantage.</p></li><li><p>Comfortable with field sales and frequent visits to diving centers.</p></li><li><p>Basic knowledge of CRM systems and Microsoft Office.</p></li><li><p>Ability to work independently and manage a field-sales schedule.</p></li></ul><p></p>

<p><strong>Position Overview:</strong></p><p>The Director of Sales is responsible for leading the commercial strategy, driving revenue<br>growth, managing key accounts, and ensuring strong market positioning for the company.<br>This role requires a highly motivated leader with strong analytical skills, deep market<br>understanding, and the ability to build and lead a high-performing sales team.<br><strong>Key Responsibilities:</strong><br><strong>1. Sales Strategy &amp; Revenue Growth</strong></p><ul><li><p>&nbsp;Develop and execute the annual sales strategy aligned with business goals.</p></li><li><p>&nbsp;Drive revenue growth across all segments (Corporate, Leisure, MICE, Online, and<br>Government).</p></li><li><p>&nbsp;Monitor market trends, competitor activities, and pricing strategies.</p></li><li><p>&nbsp;Lead the forecasting process and ensure accurate monthly revenue projections.</p></li></ul><p><strong>2. Business Development</strong></p><ul><li><p>&nbsp;Identify and secure new business opportunities across local and international markets.</p></li><li><p>&nbsp;Expand the account portfolio and activate new revenue-generating relationships.</p></li><li><p>&nbsp;Strengthen partnerships with travel agents, corporate clients, event planners, and key<br>decision-makers.<br><strong>3. Team Leadership &amp; Management</strong></p></li><li><p>Lead, coach, and mentor the sales team to achieve optimal performance.</p></li><li><p>&nbsp;Set monthly and quarterly targets for the team.</p></li><li><p>&nbsp;Conduct performance reviews, provide feedback, and support career development.</p></li></ul><p><strong>4. Client Relationship Management</strong></p><ul><li><p>&nbsp;Maintain and grow relationships with key accounts.</p></li><li><p>&nbsp;Conduct regular client visits, sales calls, and account reviews.</p></li><li><p>&nbsp;Ensure the highest level of client satisfaction and service delivery.<br><strong>5. Sales Operations &amp; Reporting</strong></p></li><li><p>Oversee daily sales operations and ensure CRM accuracy.</p></li><li><p>&nbsp;Deliver weekly, monthly, and quarterly sales reports.</p></li><li><p>&nbsp;Ensure timely submission of sales plans, action plans, and pacing reports.\</p></li><li><p>&nbsp;Work closely with Revenue Management and Marketing to optimize performance.<br><strong>6. Events &amp; Promotions</strong></p></li><li><p>&nbsp;Participate in trade shows, exhibitions, and networking events.</p></li><li><p>&nbsp;Identify promotional opportunities and support marketing campaigns.\</p></li><li><p>&nbsp;Represent the company professionally in all business functions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Bachelor’s degree in Business, Marketing, Hospitality, or related field.\</p></li><li><p>&nbsp;7–12 years of relevant sales experience, with at least 3–5 years in a leadership role.</p></li><li><p>&nbsp;Strong knowledge of the Egyptian red sea market and commercial landscape.</p></li><li><p>&nbsp;Proven track record of achieving revenue targets.\</p></li><li><p>&nbsp;Excellent communication, negotiation, and presentation skills.</p></li><li><p>&nbsp;Strong leadership and team management abilities.</p></li><li><p>&nbsp;Proficiency in CRM systems and MS Office.</p></li><li><p>&nbsp;Fluent in English; additional languages are a plus.</p></li></ul><p></p>

Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.<br><br><strong>What You Will Do<br><br></strong><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism.</li><li>Accommodating special requests whenever possible.</li><li>Daily guest interactions and resolving glitches.</li><li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Supporting the other departments during busy periods.<br><br></li></ul><strong>Daily Function<br><br></strong>Daily duties include, but are not limited to:<br><br><ul><li> Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li><li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li><li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li><li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li><li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li><li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li><li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li><li> Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li><li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.<br><br></li></ul><strong>What You Bring<br><br></strong><strong>Required Skills &amp; Knowledge:<br><br></strong><ul><li>A working knowledge of division operations, typically gained through on-the-job experience.</li><li>Ability to operate computer equipment and other department systems.</li><li>Proficiency in reading, writing, and speaking English and Russian<br><br></li></ul><strong>Experience &amp; Expertise<br><br></strong><ul><li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li><li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.<br><br></li></ul><strong>Guest Interaction &amp; Service<br><br></strong><ul><li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li><li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.<br><br></li></ul><strong>Complaint Handling &amp; Problem Solving<br><br></strong><ul><li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li><li>Always maintains a positive attitude, even during challenging or busy periods.<br><br></li></ul><strong>Multi-tasking &amp; Operational Involvement<br><br></strong><ul><li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li><li>Actively participates in operations and role models excellent service to both guests and employees.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li> Competitive Salary, wages, and a comprehensive benefits package</li><li> Excellent Training and Development opportunities</li><li> Complimentary Accommodation at other Four Seasons Hotels and Resort</li><li> Complimentary Dry Cleaning for Employee Uniforms</li><li> Complimentary Employee Meals<br><br></li></ul><strong>Schedule &amp; Hours<br><br></strong>Full-time position<br><br><ul><li> Flexible availability required including early mornings, evenings, weekends, and holidays as needed</li><li> Shifts typically range between 8–10 hours depending on operational needs<br><br></li></ul>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages. Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Maximise the department’s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points:<br><br> Sales and costs<br><br> Display quality and service standards of F&B products<br><br> Ensure proper use, protection and maintenance of departmental utensils.<br><br> Conduct activities to increase customer satisfaction and, enhance service quality.<br><br> Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Head Office meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel’s policies and procedures:<br><br> Finance, standards, employees and trainings, outlets and recreation/entertainment<br><br> Conduct promotional activities to increase sales and conduct meetings for banquet organisations<br><br> Ensure protection, maintenance and replacement of materials and utensils.<br><br> Prepare and monitor monthly and annual F&B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department. Contribute to preparing the hotel’s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees’ talents. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.

<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance, transportation allowance, meals, housing</li></ul>

<p><strong>Additional Details</strong></p><ul><li>Vacancies: 2</li><li>Shift System: Morning only</li><li>Benefits: Health insurance, social security, transport allowance, meals, housing</li></ul>

The company has introduced programs that integrate insurance with investment in gold investment funds. Job requirements: • Polished appearance and excellent communication skills • Basic English and computer skills • Higher education • Age up to 40 years. Details of working hours: • Full-time 8 hours • Part-time available. Incentives: • Fixed salaries from start of employment • Generous commissions with no cap • Clear and promising career path + periodic promotions • Monthly incentives and bonuses • Training on all technical and professional skills (no experience required) • Opportunity for continuous performance development. Important: • Applications close 15 days after publication date • Please do not apply if you do not meet the requirements. Benefits: • Opportunity to work in a leading innovative company in the Egyptian market • Combining insurance and investment in gold – a profitable and promising field • Work within a professional and supportive team • Ongoing training ensures skill development and increased income. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance</li></ul>