وظائف مدرب لياقة بدنية - الغربية مصر

<h3></h3><h3>Key Responsibilities</h3><ul><li><p>Manage and oversee the daily operations of the Customer Service team.</p></li><li><p>Monitor team performance and ensure service KPIs are achieved.</p></li><li><p>Handle escalated customer complaints and provide effective solutions.</p></li><li><p>Train, coach, and motivate customer service representatives.</p></li><li><p>Develop and implement customer service policies and procedures.</p></li><li><p>Prepare performance reports and recommend process improvements.</p></li><li><p>Collaborate with other departments to enhance the customer experience.</p></li><li><p>Ensure a professional and customer-focused work environment.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><h3>Requirements</h3><ul><li><p>Bachelor's degree in Business Administration or a related field.</p></li><li><p>Minimum <strong>7 years of experience</strong> in Customer Service.</p></li><li><p>Previous experience as a <strong>Customer Service Manager</strong> is required.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent communication, problem-solving, and interpersonal skills.</p></li><li><p>Good organizational and reporting skills.</p></li><li><p><strong>Residents of Tanta only.</strong></p></li></ul><h3>Location</h3><p><strong>Tanta, Egypt</strong></p><p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director. Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for his/her employees. Manage employees to the highest standards of ethics and integrity. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process for direct reports. Support and conduct teams' trainings for direct reports. Leading the periodic operational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System. Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</p><p>Supervise the donation operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Resolve related facility issues and manage inquiries for facility information. Provide leadership to ensure donor retention with high customer service levels. Provide strategic inputs for marketing plans and provide analytics and insights for optimization. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment. Perform a review of the documentation of unsuitable test results and the disposition of the associated results. Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically, in how they relate to the safety of the donor and the quality of the product. Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator.</p><p>Ensure that the center is operating with high compliance level to company's policies, procedures and regulations. Deviation management and CAPA development with timely implementation. With the center manager, manage center's audit processes, help to resolve any related issues and ensure timely response and closure to audit observations. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p>Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities. If the candidate is a physician, should act as back up for center physician, if not then this following section is not applicable: Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs: Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans. Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls. CM has the overall accountability for the daily operations, staff-related activities, quality control, compliance with all applicable policies &amp; regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.</p><p><strong>Key responsibility :</strong></p><p><strong>People Management &amp; Development:</strong> Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for centers employees. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process. Support and conduct teams trainings. Leading the periodic medicaloperational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p><p><strong>Operations management:</strong> Supervise the operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Attaining donation goals with the highest level of quality and compliance. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and authorizes final shipment. Resolve related facility issues and manage inquiries for facility information. Manage all aspects of financial oversight; setting annual budget and ensure center meets monthly financial targets. Provide leadership to ensure donor retention with high customer service levels. Create organizational culture and value systems which stimulate the morale and productivity Operate the center and manage employees to the highest standards of ethics and integrity. Provide strategic planning for donor center growth. With the marketing team, provide strategic inputs for marketing plans, follow up on execution, provide analytics and insights for optimization. Provide publicinstitutional presentations for awareness and donor recruitment activities Establish partnership with relevant governmental and private entities for brand equity and donors recruitment.</p><p><strong>Quality &amp; Compliance:</strong> Ensure that the center is operating with high compliance level to companys policies, procedures and regulations. Deviation management and CAPA development with timely implementation. Manage centers audit processes and help to resolve any related issues. Ensure timely response and closure to audit observations. Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible Person of a plasma collection center. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p><strong>Back up for Center Physician:</strong> Part of the qualification for being a certified CM, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans . Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Essential:</strong> Bachelors Degree in medicine. Formal Qualification in the medical field. Diploma/masters degree in a core branch of Medicine, Egyptian Fellowship, or MBA in a Medical Related field.</li><li><strong>Essential:</strong> Minimum 8 years of relevant experience</li><li>Supervisory and people management experience for at least 3 years.</li><li>Blood bank related experience.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li><strong>Desired:</strong> Experience in cGMP.</li><li><strong>Computing Skills:</strong> Proficiency in all Microsoft Office applications.</li><li><strong>Personal Skills:</strong> Leadership. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to plan and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Overview We Are PepsiCo PepsiCo is a leading name in North Africa s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsible for Electrical Maintenance Scope on Production lines and managing technician performance KPIs, Technical Skills to support achieving plant AOP targets Responsibilities Maintain the equipment within the required efficiencies. Applying maintenance procedures and ensure people and equipment safety. Lead the working team administratively and technically on daily basis. Achieve and analyze maintenance KPIs and issue periodic follow-up reports. Achieve &amp; follow-up weekly electricity, water, gas consumptions. Control the maintenance expenses on a weekly basis. Cooperate with Purchasing &amp; Engineering team for any technical issues. Revise spare parts strategic items on annual basis. Revise the work orders completion with spare parts withdrawal. Review and modify the spare parts item cards limits to ensure Spare Parts. Availability. Review and sign on purchasing orders and technically approve supplier s offers. Revise, check and approve imported spare parts orders. Participate in planning and preparation for projects. Annual revise for equipment fixed assists registry. Complete the organization structure for his team as per the standard crew. Responsible for implementing AIB, TPM, EMS &amp; ERP PEMM systems. Enhance the equipment performance by updating the PM programs. Control team overtime and annual leaves according to the work needs. Raising-up team skills by internal technical training and coach new TLs. - - Internal Clients: PC Process Corn Process Packaging Safety Food Safety Utilities Quality Sustainability. - External Clients: Spare Parts suppliers - Contractors Qualifications Electrical technical background Previous experience in the same field at least 2 years Good knowledge about Control circuits, electronics, PLC, Networks Leadership skills Communication &amp; Presentation skills Work under pressure. Good computer skills Time Management Problems Analysis and solving</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Overview We Are PepsiCo PepsiCo is a leading name in North Africa s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Maintain the equipment within the required efficiencies. Applying maintenance procedures and ensure people and equipment safety. Lead the working team administratively and technically on daily basis. Achieve and analyze maintenance KPIs and issue periodic follow-up reports. Achieve &amp; follow-up weekly electricity, water, gas consumptions. Control the maintenance expenses on a weekly basis. Cooperate with Purchasing &amp; Engineering team for any technical issues. Revise spare parts strategic items on annual basis. Revise the work orders completion with spare parts withdrawal. Review and modify the spare parts item cards limits to ensure Spare Parts. Availability. Review and sign on purchasing orders and technically approve supplier s offers. Revise, check and approve imported spare parts orders. Participate in planning and preparation for projects. Annual revise for equipment fixed assists registry. Complete the organization structure for his team as per the standard crew Responsible for implementing AIB, TPM, EMS &amp; ERP PEMM systems. Enhance the equipment performance by updating the PM programs. Control team overtime and annual leaves according to the work needs. Raising-up team skills by internal technical training and coach new TLs. Qualifications Engineering Graduate (Mechanical Major) 1-2 years of Experience in the same field Leadership skills. Communication &amp; Presentation skills. Write and speak English fluently. Good computer skills. Time Management. Problems Analysis and solving Measures Plant Net and True Efficiency Technical downtime /MTBF/MTTR Achieving AOP. Quality KPIs Audit scores ( AIB, FS22000, QSHA, and internal audits) Delivering Daily Report (per shift ) to Maintenance Manager Monthly inspection on safety devices assuring 100% compliance Planned Maintenance compliance</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. Perform the required physical examination for donors. Review donor's related documents carefully. Carefully explain the Informed Consent and witness the donor's signature on the form. In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self exclude from donating. Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety and product safety. Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation. Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained Recommend changes and improvements to Standard Operating Procedures. Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP). Learn, understand and be independent working with the PDS (Plasma Donor System). Follows all GMP and good documentation practice guidelines. Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p><strong>Environment:</strong> Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p><strong>Key responsibility:</strong></p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the Informed Consent and witness the donors signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p><strong>Key responsibility:</strong></p><ul><li>Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li>Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li>Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li>Recommend changes and improvements to Standard Operating Procedures.</li><li>Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li>Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li>Follows all cGMP and good documentation practice guidelines.</li><li>Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Academic experience required</strong> Essential: - Bachelors Degree in Medicine. Preferred: Post graduate studies in Medicine, preferrable</li><li><strong>Professional experience required :</strong> - Clinical experience. - Experience in GxP-regulated environment.</li><li><strong>Computing skills :</strong> - Proficiency in all Microsoft Office applications.</li><li><strong>Personal skills:</strong> - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Objective: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p>Key responsibility: - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the informed consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Academic experience required</h2><p>Essential: - Bachelor's degree in medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable</p><h2>Professional experience required:</h2><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><h2>Computing skills:</h2><p>- Proficiency in all Microsoft Office applications.</p><h2>Personal skills:</h2><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><h2>Languages:</h2><p>Excellent written and spoken English and Arabic.</p><p></p></section>