وظائف موظف حجز تذاكر طيران - جنوب سيناء مصر

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Supervisor, you’re not just supervising daily reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise daily reservations operations: Oversee the accurate and efficient handling of individual and group reservations to support guest satisfaction and hotel revenue goals Lead the reservations team: Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks Manage group blocks and inventory: Oversee group room block setup, monitor cut-off dates and inventory levels, and ensure alignment with contracts and occupancy targets Support group reservation execution: Build and assign blocks, assist with rooming lists and billing, and verify checklist and resume accuracy Prepare key reports: Support the generation of daily and weekly reports (e.g., Group Pickup, No-Show, Booking Channel Summary, Special Rate Plan Activity) Monitor data integrity: Ensure accuracy in reservation systems, including group masters, rooming lists, and special rate plans Provide reservations support: Process reservation inquiries and updates, providing exceptional service to both guests and team members<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p>✈️ 5 Continents Aviation Services — We're Hiring!</p><p><br></p><p>Traffic Officers (Females only ) – Sharm El-Sheikh &amp; Hurghada Stations</p><p><br></p><p>Join our team at 5 Continents Aviation Services and be part of a dynamic aviation environment across two of Egypt's leading resort destinations.</p><p><br></p><p>Requirements:</p><p>- Bachelor's degree</p><p>- Proficiency in English (reading and writing)</p><p>- Minimum of 2 years' experience in the aviation field (preferred)</p><p>- A second or third language is an added advantage</p><p>- Good computer skills, including Microsoft Office</p><p>- Professional appearance and strong personal character</p><p><br></p><p>How to Apply:</p><p><br></p><p>Send your CV along with a recent color photo to:</p><p><br></p><p> Commercial@5continents.aero</p><p><br></p><p> Please specify the job title and location in the email subject line.</p><p>Example: "Traffic Officer – Hurghada"</p><p><br></p><p>⚠️ Important Notice: Applications are accepted via email only. Phone calls, WhatsApp messages, or any other form of communication will not be considered.</p><p><br></p><p>We wish you the best of luck!</p><p><br></p>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26131726<br><br><strong>Job Category</strong> Reservations<br><br><strong>Location</strong> Al Pasha Coast, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26130212<br><br><strong>Job Category</strong> Reservations<br><br><strong>Location</strong> Al Fanar Street, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong><strong>Reservations Agent | Four Seasons Resort Sharm El Sheikh<br><br></strong>At <strong>Four Seasons Resort Sharm El Sheikh</strong>, our Reservations Agents play a vital role in creating exceptional guest experiences from the very first interaction. This position is responsible for handling reservation inquiries with professionalism and efficiency, maximizing revenue opportunities, and ensuring every guest receives personalized service that reflects the legendary hospitality standards of Four Seasons.<br><br><strong>What You Will Do<br><br></strong><ul><li>Handle all reservation inquiries via phone, email, travel partners, and online channels in a professional and timely manner.</li><li>Accurately process new bookings, amendments, cancellations, and special requests in the property management system.</li><li>Maximize room revenue by promoting room upgrades, resort experiences, and additional services whenever appropriate.</li><li>Ensure all guest preferences, special occasions, and important stay details are recorded and communicated to relevant departments.</li><li>Maintain a thorough knowledge of room types, rates, packages, resort facilities, and seasonal promotions.</li><li>Build strong relationships with guests, travel advisors, and business partners while delivering exceptional service aligned with Four Seasons standards.</li><li>Monitor room inventory and availability to optimize occupancy and revenue opportunities.</li><li>Follow up on guest and travel partner requests to ensure all inquiries are resolved efficiently and accurately.</li><li>Collaborate closely with Revenue Management, Front Office, Sales, and other departments to ensure a seamless guest journey.</li><li>Consistently achieve quality, productivity, and service excellence targets while contributing to the overall success of the Reservations team.<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Reservations, Front Office, Guest Services, or a similar customer-facing role within a luxury hotel environment.</li><li>Excellent verbal and written communication skills in English; additional languages are considered an advantage.</li><li>Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.</li><li>Proficiency in hotel reservation systems (preferably Opera) and Microsoft Office applications, with a commitment to delivering exceptional guest service.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li> Competitive Salary, wages, and a comprehensive benefits package</li><li> Excellent Training and Development opportunities</li><li> Employee Discount for stays at any Four Seasons worldwide</li><li> Complimentary Dry Cleaning for Employee Uniforms</li><li> Complimentary Employee Meals<br><br></li></ul><strong>Schedule &amp; Hours<br><br></strong><ul><li> Full Time (8hrs)</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li>Reserves various requests which come through different mediums.</li><li>Organizes reservation records either by date of arrival or alphabetically.</li><li>Prepares both confirmation and cancellation letters regarding reservations.</li><li>Has prior knowledge about hotels, trains, airlines etc.</li><li>Tracks room facilities.</li><li>Rates hotels so that clients can easily access them.</li><li>Processes reservations through telephone, mail, fax or any other medium.</li><li>Makes reservations for travel agents, airlines, hotel services etc.</li><li>Makes cancellation and modification of reservations.</li><li>Appearance should be sophisticated and friendly.</li><li>Arranges programs for clients.</li><li>Should be aware of all the processes.</li><li>Prepares documents for front office use.</li><li>Books, cancels, or alters bookings.</li><li>Has complete knowledge of all the categories they handle.</li><li>Should be able to handle crisis periods.</li><li>Should have priority list of all the categories under him/her.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li><li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility.</li><li>To carry on implementing decisions which were taken for saving energy.</li><li>To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Employee’s Full Name</li><li>Date/Signature</li><li>Carries out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carries out all other duties assigned by managers and hotel management not specified in the job descript*<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: At least a high school or vocational diploma.</li><li>Experience: At least 2 years of work experience.</li><li>Foreign Language: Sufficient level of foreign language knowledge to keep track of related literature.</li><li>Courses and Training: Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: MS Office applications, Front Office computer system.</li><li>Special Qualifications: Has knowledge of the legislation / practices / systems in the related field.</li><li>Performs several actions that are correlated and concern more than one group of actions specifically aimed at the targets.</li><li>Performs specific sequential activities that are related*</li></ul>

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Develop and implement revenue strategies for the hotel. Monitor competitor pricing and market trends to adjust strategies. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business. Conduct regular performance reviews and optimize pricing and inventory. Mentor, coach and develop junior team members in revenue management practices. Collaborate with sales, finance, and front office teams to achieve revenue goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your competitive set and ensure all systems are adequately used to optimize Rev PAR. Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.<br><br>Qualifications<br><br>1-3 years of experience in revenue management roles. Proven ability to work independently while also thriving in collaborative team environments. Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth. Proficient in revenue management principles. Strong understanding of the distribution landscape, online travel agencies, and emerging market trends. A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders. Being curious and open-minded.<br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

Company Description SUNRISE Resorts & Cruises is a luxury hospitality company with more than 20 years of experience delivering exceptional service and continuous innovation. The group owns and manages 20 resorts in prime coastal destinations across Egypt and Zanzibar, as well as 7 cruises in the historic cities of Luxor and Aswan. Properties are located in carefully selected spots that cater to guests seeking either tranquil adults-only escapes or vibrant family vacations. SUNRISE’s philosophy is built on three core pillars: Quality, Safety and hygiene, and Environmental Responsibility. These principles guide all operations and are considered the foundation of the company’s commitment to hospitality excellence. Role Description The Butler is a full-time, on-site role based in Sharm El Sheikh, responsible for delivering highly personalized and discreet guest service. Day-to-day tasks include welcoming guests, escorting them to their rooms, assisting with check-in and check-out, and managing special requests and preferences throughout their stay. The Butler coordinates in-room services such as dining, housekeeping, and amenities, ensuring that all details are arranged to the highest standard. The role involves anticipating guest needs, handling reservations and activity bookings, and liaising with other departments to provide seamless service. The Butler is expected to maintain professional appearance and conduct, uphold SUNRISE service standards, and support a safe and hygienic environment. Qualifications Strong guest service and hospitality skills, with a focus on personalized, luxury service and attention to detail. Excellent communication and interpersonal skills, including professional etiquette and the ability to interact confidently with international guests. Organizational and time-management skills to handle multiple guest requests, coordinate services, and follow through on commitments. Problem-solving and decision-making skills, with the ability to remain calm under pressure and resolve guest issues promptly. Experience in hotel front office, concierge, or butler service roles is highly beneficial; prior work in luxury or resort environments is a plus. Basic administrative and computer skills for handling reservations, guest records, and internal communication systems. Professional grooming and presentation, with a commitment to hygiene, safety standards, and environmental responsibility. Fluency in English is required; additional languages, especially Arabic or other international languages, are an advantage. Flexibility to work shifts, weekends, and holidays as needed, and ability to stand and move for extended periods. Relevant hospitality education or certification is preferred but not mandatory when combined with strong practical experience.

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong>Lobby Ambassadors greet guests, provide directions, answer questions, and assist with special requests such as transportation, reservations, or local recommendations. They ensure guests feel welcomed and comfortable, enhancing the overall experience of the property or organization

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.<br><br>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.<br><br>Carry out the check-in and check-out procedures.<br><br>Monitor the VIP, COMP and HOUSE-USE during all stages.<br><br>Carry out the foreign currency exchange transactions.<br><br>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.<br><br>Enter the cash revenues of the departments into the cash register.<br><br>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).<br><br>Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.<br><br>Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.<br><br>Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.<br><br>Take note of guests’ wakeup call requests.<br><br>Forward guest requests to the Guests Relations Department.<br><br>Read the log book and identify the jobs that need to be followed-up.<br><br>Gather information about all of the events at the hotel.<br><br>Has knowledge of the night audit procedures.<br><br>Always greet and bid farewell to guests in a friendly manner.<br><br>Exchange reports with other departments in full.<br><br>Ensure that all official documents are completed in full and in an orderly manner.<br><br>Provide full and accurate information to his/her managers.<br><br>Take part in the Front Office Department’s internal communication meetings and trainings.<br><br>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.<br><br>Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.<br><br>Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.<br><br>Take part in the Emergency Response Teams.<br><br>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br><br>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>Education: At least a high school or vocational diploma.<br><br>Experience: At least 2 years of related work experience in the industry.<br><br>Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees.<br><br>Courses and Training: Theoretical and practical background.<br><br>Computer Literacy: MS Office applications, Front Office programmers (Fidelio, Opera etc.).<br><br>Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay. </li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. </li><li> Carry out the check-in and check-out procedures. </li><li> Monitor the VIP, COMP and HOUSE-USE during all stages. </li><li> Carry out the foreign currency exchange transactions. </li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. </li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). </li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. </li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. </li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. </li><li> Take note of guests’ wakeup call requests. </li><li> Forward guest requests to the Guests Relations Department. </li><li> Read the log book and identify the jobs that need to be followed-up. </li><li> Gather information about all of the events at the hotel. </li><li> Has knowledge of the night audit procedures. </li><li> Always greet and bid farewell to guests in a friendly manner. </li><li> Exchange reports with other departments in full. </li><li> Ensure that all official documents are completed in full and in an orderly manner. </li><li> Provide full and accurate information to his/her managers. </li><li> Take part in the Front Office Department’s internal communication meetings and trainings. </li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. </li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. </li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. </li><li> Take part in the Emergency Response Teams. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry. </li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li> Carry out the check-in and check-out procedures.</li><li> Monitor the VIP, COMP and HOUSE-USE during all stages.</li><li> Carry out the foreign currency exchange transactions.</li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</li><li> Take note of guests’ wakeup call requests.</li><li> Forward guest requests to the Guests Relations Department.</li><li> Read the log book and identify the jobs that need to be followed-up.</li><li> Gather information about all of the events at the hotel.</li><li> Has knowledge of the night audit procedures.</li><li> Always greet and bid farewell to guests in a friendly manner.</li><li> Exchange reports with other departments in full.</li><li> Ensure that all official documents are completed in full and in an orderly manner.</li><li> Provide full and accurate information to his/her managers.</li><li> Take part in the Front Office Department’s internal communication meetings and trainings.</li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</li><li> Take part in the Emergency Response Teams.</li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry.</li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br></p><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br></p><p>Join our motivated and vibrant Team and build your career with us.<br><br><br><br></p><strong>Job Description<br><br></strong><ul><li>Develop and implement revenue strategies for the hotel.</li><li>Monitor competitor pricing and market trends to adjust strategies.</li><li>Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.</li><li>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</li><li>Conduct regular performance reviews and optimize pricing and inventory.</li><li>Mentor, coach and develop junior team members in revenue management practices.</li><li>Collaborate with sales, finance, and front office teams to achieve revenue goals.</li><li>Ensure reservations are well managed and coordinate with the reservations team.</li><li>Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.</li><li>Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.</li><li>Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>1-3 years of experience in revenue management roles.</li><li>Proven ability to work independently while also thriving in collaborative team environments.</li><li>Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.</li><li>Proficient in revenue management principles.</li><li>Strong understanding of the distribution landscape, online travel agencies, and emerging market trends.</li><li>A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.</li><li>Being curious and open-minded.<br><br></li></ul><strong>Additional Information<br><br></strong><p>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus<br><br></p>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong>Lobby Ambassadors greet guests, provide directions, answer questions, and assist with special requests such as transportation, reservations, or local recommendations. They ensure guests feel welcomed and comfortable, enhancing the overall experience of the property or organization

<ul><li>Provide excellent customer service through understanding the needs of the customers and matching it with the current available inventory for rent. </li><li>Achieve and extend agreed-upon sales targets and outcomes within the schedule. </li><li>Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and manage vehicles status change on systems. </li><li>Maintain accuracy of all financial transactions related to rental agreement and ensure that all assigned transactions are done successfully. </li><li>Communicate via telephone and email to confirm the reservations and drop offs in an efficient manner. </li><li>Follow up on the logistics of the vehicles and ensure that all required documents are handed to CSA, Fleet checker. </li><li>Assist branch with returning and turnaround of vehicles as needed</li><li>Perform other job duties as assigned to meet the business needs<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor's degree of any discipline. </li><li>1 - 3 Years of experience in customer service or sales</li><li>Self-motivated and driven by targets with a proven track record in sales. </li><li>Excellent customer service and problem-solving skills. </li><li>Strong communication skills - including both verbal and written</li><li>The ability to influence and negotiate with others. </li><li>Commercial awareness</li><li>Attention to detail and accuracy</li><li>Ability to multitask </li><li>Exceptional interpersonal and relationship building skills</li></ul>

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong>Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.<br><br>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.<br><br>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter.<br><br>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.<br><br>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.<br><br>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.<br><br>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.<br><br>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.<br><br>Work in coordination with all departments and ensure the flow of necessary information.<br><br>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.<br><br>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.<br><br>Follow the VIP procedures and greet VIP guests and bid them farewell.<br><br>Walk agency representatives and potential guests around the facility.<br><br>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.<br><br>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.<br><br>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.<br><br>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.<br><br>Support hotel sales. Is authorised to sell charged services.<br><br>Take part in the Emergency Response Teams.<br><br>Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail.<br><br>Respond to guest inquiry forms and all written suggestions, complaints etc.<br><br>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.<br><br><strong>Qualifications<br><br></strong><strong>Education:</strong> At least a high school or vocational diploma.<br><br><strong>Experience: </strong>At least 2 years of experience in the industry.<br><br><strong>Foreign Language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.<br><br><strong>Courses and Training:</strong> Prior attendance in seminars and trainings related to the job.<br><br><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br><br><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.