وظائف مطورين Git - الشرقية مصر

<br>المهارات التقنية المطلوبة (Technical Skills)<br>خبرة متقدمة في جدران الحماية FortiGate شرط أساس:<br>إعداد وإدارة الـ Policies &amp; Objects، والـ NAT Rules، و Routing.<br>خبرة ممتازة في ضبط ميزات الأمن المتطورة: (SD-WAN, IPS, Web Filtering, Antivirus, SSL Inspection).<br>إعداد وتأمين الاتصالات البعيدة: (IPsec VPN / SSL VPN / FortiClient).<br>التعامل مع حلول Fortinet الأخرى مثل: FortiAnalyzer (لتحليل اللوجز والتقارير) و FortiManager (للإدارة المركزية).<br>إدارة التحديثات (Firmware Upgrades) وحل المشاكل المعقدة (Troubleshooting).<br>·&nbsp; إدارة الشبكات والبنية التحتية:<br><br>دراية كاملة بـ Routing, Switching, VLANs, STP, DHCP, DNS.<br>التعامل مع المفاتيح الذكية (Managed Switches) والنقاط اللاسلكية (Access Points).<br>دارة الأنظمة (System Administration):<br>خبرة ببيئة Microsoft (Active Directory, Group Policy, DNS, DHCP, Office 365 / Azure).<br>التعامل مع أنظمة البيئة الافتراضية (VMware vSphere / Hyper-V).<br>إدارة حلول النسخ الاحتياطي (Backup &amp; Disaster Recovery) مثل Veeam.<br>&nbsp;<br><br>

<p>Our Group is seeking an experienced <strong>IT Manager</strong> to lead the company's Information Technology function and ensure the availability, security, and continuous improvement of all IT systems and infrastructure.</p><p></p><h3>Key Responsibilities</h3><ul><li><p>Develop and implement the company's IT strategy in alignment with business objectives.</p></li><li><p>Manage and maintain IT infrastructure, including servers, networks, storage, hardware, software, and communication systems.</p></li><li><p>Ensure data security, cybersecurity, backup, and disaster recovery plans are effectively implemented.</p></li><li><p>Oversee ERP systems and business applications, ensuring optimal performance and continuous improvement.</p></li><li><p>Lead the IT team, assign responsibilities, monitor performance, and support employee development.</p></li><li><p>Manage IT operations across all company locations, ensuring high system availability and timely technical support.</p></li><li><p>Prepare and control the IT department budget while optimizing technology investments.</p></li><li><p>Manage relationships with IT vendors, software providers, internet service providers, and telecommunications companies.</p></li><li><p>Monitor and maintain CCTV systems, IP cameras, DVR/NVR devices, and network connectivity.</p></li><li><p>Coordinate with internal departments to identify technology needs and deliver effective IT solutions.</p></li><li><p>Establish IT policies, procedures, and standards to ensure compliance, security, and operational efficiency.</p></li><li><p>Ensure preventive maintenance plans are implemented for all IT assets and infrastructure.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Qualifications &amp; Experience</h2><ul><li><p>Bachelor's degree in information technology, Computer Science, Computer Engineering, or a related field.</p></li><li><p>MBA or postgraduate qualification in Information Technology, Information Systems, or Business Administration is a plus.</p></li><li><p>Minimum <strong>10 years of experience</strong> in Information Technology, including at least <strong>5 years</strong> in a managerial or leadership role.</p></li><li><p>Experience in a manufacturing or industrial environment is highly preferred.</p></li><li><p>Proven experience managing enterprise IT infrastructure, networks, servers, and business applications.</p></li><li><p>Good command of English (written and spoken).</p></li></ul><p></p><h2>Technical Requirements</h2><ul><li><p>Strong knowledge of <strong>Windows Server, Active Directory, DNS, DHCP, TCP/IP, VLAN, and VPN</strong>.</p></li><li><p>Experience with <strong>network administration</strong>, firewalls, routers, switches, wireless infrastructure, and network security.</p></li><li><p>Strong understanding of <strong>cybersecurity, data protection, backup, disaster recovery, and business continuity planning</strong>.</p></li><li><p>Experience managing <strong>ERP systems</strong> and enterprise business applications.</p></li><li><p>Experience with <strong>Microsoft 365, Azure, or other cloud technologies</strong> is preferred.</p></li><li><p>Experience with virtualization technologies such as <strong>VMware</strong> or <strong>Hyper-V</strong>.</p></li><li><p>Knowledge of <strong>SQL Server</strong> and database administration is an advantage.</p></li><li><p>Experience with <strong>CCTV systems, IP cameras, DVR/NVR devices</strong>, and network connectivity.</p></li><li><p>Experience managing <strong>IT vendors, service providers, software licenses, and technology procurement</strong>.</p></li><li><p>Ability to manage IT assets, preventive maintenance plans, and IT support operations.</p></li></ul><p></p><h2>Skills &amp; Competencies</h2><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Strategic planning and organizational skills.</p></li><li><p>Project management and execution.</p></li><li><p>Analytical thinking and problem-solving abilities.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li><li><p>Strong decision-making and prioritization skills.</p></li><li><p>Budget planning and cost control.</p></li><li><p>Vendor management and negotiation skills.</p></li><li><p>Ability to work under pressure and manage multiple priorities.</p></li><li><p>Continuous improvement mindset with a strong focus on service quality and operational excellence.</p></li></ul><p></p>

<ul><li><p>Provide technical support for hardware, software, and network-related issues.</p></li><li><p>Install, configure, and maintain computers, printers, and other IT equipment.</p></li><li><p>Troubleshoot Windows operating systems and Microsoft 365 applications.</p></li><li><p>Support users with technical issues and ensure timely resolution.</p></li><li><p>Assist in maintaining network connectivity and IT infrastructure.</p></li><li><p>Document technical issues and solutions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>1–3 years of experience in Technical Support / IT.</p></li><li><p>Good knowledge of Windows OS, Microsoft 365, Networking, and Hardware/Software Troubleshooting.</p></li><li><p>Strong communication and problem-solving skills.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><h3>Job Details</h3><ul><li><p><strong>Location:</strong> 10th of Ramadan City</p></li><li><p><strong>Experience:</strong> 1–3 Years</p></li><li><p><strong>Career Level:</strong> Experienced (Non-Manager)</p></li><li><p><strong>Employment Type:</strong> Full Time</p></li></ul><p></p>

<ul><li><p><strong>Department:</strong> InformSenior IT Infrastructure, ERP &amp; AI Solutions Engineer</p></li><li><p>ation Technology<br><strong>Employment Type:</strong> Full-Time<br><strong>Experience Level:</strong> Senior Level<br><strong>Location: </strong>sharqia - zagzig</p></li><li><p>Job Summary</p></li><li><p>We are looking for a hands-on <strong>Senior IT Infrastructure, ERP &amp; AI Solutions Engineer</strong> to manage and support the company’s IT infrastructure, networks, servers, business applications, ERP systems, cybersecurity tools, and digital solutions.</p></li><li><p>The successful candidate will be responsible for maintaining reliable and secure IT operations, providing technical support to users, supporting ERP modules and data accuracy, managing technology vendors, and contributing to AI, automation, and digital transformation initiatives.</p></li><li><p>Key Responsibilities</p></li><li><p>Administer and maintain computer networks, servers, hardware, software, operating systems, storage, shared folders, and user permissions.</p></li><li><p>Configure, monitor, and troubleshoot LAN, WAN, VPN, VLAN, Wi-Fi, routers, switches, firewalls, wireless access points, and internet connectivity.</p></li><li><p>Manage local and cloud servers, backups, restoration procedures, disaster recovery, and business continuity processes.</p></li><li><p>Maintain cybersecurity controls, including antivirus, endpoint protection, MFA, email security, firewall rules, access control, and user permissions.</p></li><li><p>Protect company data, ERP records, financial files, contracts, engineering drawings, and confidential documents from loss, misuse, cyberattacks, and unauthorized access.</p></li><li><p>Troubleshoot hardware, software, network, ERP, email, website, printer, CCTV, IP telephone, attendance, access-control, GPS, and application issues.</p></li><li><p>Administer and support ERP users, access rights, master data, reports, backups, database updates, and system modules.</p></li><li><p>Coordinate ERP activities across finance, HR, payroll, procurement, inventory, CRM, projects, operations, maintenance, and document-control departments.</p></li><li><p>Review, verify, correct, and maintain customer, supplier, account, project, inventory, and operational data.</p></li><li><p>Administer Microsoft 365, Google Workspace, email accounts, domains, hosting services, websites, online forms, and digital platforms.</p></li><li><p>Maintain CCTV systems, IP telephones, attendance machines, access-control systems, GPS tracking systems, printers, scanners, and office devices.</p></li><li><p>Support AI tools, Company GPT, AI document search, AI knowledge bases, AI help-desk solutions, and departmental AI assistants.</p></li><li><p>Support workflow automation using n8n, Make, Microsoft Power Automate, Zapier, APIs, or similar platforms.</p></li><li><p>Assist with system integrations, dashboards, reporting, and digital transformation initiatives.</p></li><li><p>Support engineering applications such as AutoCAD, Revit, BIM, Primavera P6, Tekla, SolidWorks, and document-control systems.</p></li><li><p>Prepare technical specifications and compare supplier offers, licenses, warranties, service agreements, and support contracts.</p></li><li><p>Coordinate with vendors and monitor SLAs, maintenance activities, deliverables, and technology costs.</p></li><li><p>Maintain IT documentation, asset registers, license records, access matrices, network diagrams, backup logs, issue logs, and management reports.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Required Experience:</strong> 3–8 Years</p></li><li><p>Windows Server and Linux administration.</p></li><li><p>Local and cloud servers, storage, NAS, shared folders, user accounts, and access rights.</p></li><li><p>LAN, WAN, VPN, VLAN, Wi-Fi, DNS, DHCP, TCP/IP, routing, and switching.</p></li><li><p>Cisco, MikroTik, Fortinet, or equivalent network and security platforms.</p></li><li><p>Firewalls, antivirus, endpoint protection, MFA, backup, disaster recovery, and cybersecurity practices.</p></li><li><p>Microsoft 365, Google Workspace, email systems, domains, hosting, and website administration.</p></li><li><p>ERP platforms such as Axolon, Odoo, ERPNext, SAP Business One, Microsoft Dynamics, or similar systems.</p></li><li><p>Strong troubleshooting and problem-solving skills.</p></li><li><p>Hands-on technical capability.</p></li><li><p>Strong knowledge of networks, systems, and business applications.</p></li><li><p>Accuracy in ERP data, documentation, and reporting.</p></li><li><p>Ability to communicate clearly with technical and non-technical users.</p></li><li><p>Strong vendor-management and follow-up skills.</p></li><li><p>High confidentiality and data-protection awareness.</p></li><li><p>Ability to work under pressure and manage multiple systems and priorities.</p></li><li><p>Willingness to develop skills in AI, ERP, automation, cybersecurity, and digital transformation.</p></li><li><p>CCTV, IP telephony, attendance machines, access-control systems, GPS systems, printers, and scanners.</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>SQL and database fundamentals.</p></li><li><p>Python and REST APIs.</p></li><li><p>Power BI and dashboard development.</p></li><li><p>AI tools and prompt engineering.</p></li><li><p>Retrieval-Augmented Generation—RAG—and AI agents.</p></li><li><p>n8n, Make, Power Automate, Zapier, or similar automation platforms.</p></li><li><p>AutoCAD, Revit, BIM, Primavera P6, Tekla, SolidWorks, and document-control systems.</p></li><li><p>Experience in contracting, construction, manufacturing, industrial, engineering, project-based, or multi-branch companies.</p></li></ul><h2></h2><p></p>

<p>·&nbsp;&nbsp; Provide daily technical support through phone, email, remote assistance, and on-site visits.</p><p>·&nbsp;&nbsp; Diagnose and resolve hardware, software, Windows, printer, peripheral, and network issues.</p><p>·&nbsp;&nbsp; Prioritize support tickets, production-line checks, and urgent requests to reduce operational downtime.</p><p>·&nbsp;&nbsp; Install and configure desktops, laptops, printers, peripherals, and approved business applications.</p><p>·&nbsp;&nbsp; Configure access to network shared folders according to approved authorization procedures.</p><p>·&nbsp;&nbsp; Escalate complex incidents to the IT Manager or relevant service provider.</p><p>·&nbsp;&nbsp; Maintain accurate incident records, actions taken, and final resolutions.</p><p>·&nbsp;&nbsp; Support meeting rooms, presentation equipment, and video-conferencing devices.<br>·&nbsp;&nbsp; Conduct daily physical checks in server rooms at Factories</p><p>·&nbsp;&nbsp; Check cooling performance, visible server and storage status indicators, and backup internet equipment.</p><p>·&nbsp;&nbsp; Report alarms, abnormal indicators, cooling issues, or connectivity failures immediately.</p><p>·&nbsp;&nbsp; Assist with basic network switch, patch panel, cabling, and connectivity checks.</p><p>·&nbsp;&nbsp; Install, configure, and maintain wireless access points.</p><p>·&nbsp;&nbsp; Support approved emergency Wi-Fi or 4G connectivity during machine-network incidents.<br>·&nbsp;&nbsp; Record hardware specifications, serial numbers, assigned users, locations, and asset status.</p><p>·&nbsp;&nbsp; Prepare and distribute laptops, desktops, monitors, phones, and peripherals, and collect signed handover forms.</p><p>·&nbsp;&nbsp; Update asset records after each assignment, transfer, return, repair, or replacement.</p><p>·&nbsp;&nbsp; Complete employee IT offboarding clearances and verify returned equipment against asset records.</p><p>·&nbsp;&nbsp; Report missing, damaged, or incomplete equipment to the IT Manager.</p><p>·&nbsp;&nbsp; Maintain organized storage for available, faulty, repaired, and retired equipment.</p><p>·&nbsp;&nbsp; Participate in periodic physical inventory checks and asset reconciliation.</p><p>·&nbsp;&nbsp; Support CCTV camera positioning and operational checks and coordinate faults with approved vendors.</p><p>·&nbsp;&nbsp; Maintain basic records of camera locations, equipment, and reported faults.</p><p>·&nbsp;&nbsp; Follow company procedures for CCTV footage requests.</p><p>·&nbsp;&nbsp; Do not extract or release footage without a documented management request and IT Manager approval.</p><p>·&nbsp;&nbsp; Maintain confidentiality during CCTV support and footage handling.</p><p><strong>Requirements</strong></p><p>. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.</p><p>·&nbsp;&nbsp; 2 to 4 years of practical experience in IT helpdesk, desktop support, or technical support.</p><p>·&nbsp;&nbsp; Experience in manufacturing, industrial, warehouse, or multi-site environments is preferred.</p><p>·&nbsp;&nbsp; Experience supporting on-site users, infrastructure contractors, and physical IT assets is an advantage.<br>·&nbsp;&nbsp; Understanding of IP addressing, local and wide-area networks, DNS, and DHCP.</p><p>·&nbsp;&nbsp; Practical experience troubleshooting desktops, laptops, printers, and peripherals.</p><p>·&nbsp;&nbsp; Basic knowledge of network switches, patch panels, structured cabling, network-point testing, and RJ45 termination.</p><p>·&nbsp;&nbsp; Experience configuring and troubleshooting wireless access points.</p><p>·&nbsp;&nbsp; Familiarity with shared-folder permissions and approved access procedures.</p><p>·&nbsp;&nbsp; Familiarity with biometric attendance devices and CCTV infrastructure.</p><p>·&nbsp;&nbsp; Basic understanding of server room environmental checks and backup connectivity tools such as 4G routers and adapters.</p><p>·&nbsp;&nbsp; Ability to maintain accurate assets, repair, network, and operational records.</p><p>. preferred certificates <strong>CompTIA A+ ,CompTIA Network+ or Cisco CCNA , Microsoft Certified: Endpoint Administrator Associate , ITIL Foundation</strong></p><p></p>

<p>&nbsp;</p><p>&nbsp;</p><p>Meeting with the technology manager to determine application requirements.</p><p>Analyzing system requirements and performing the development tasks.&nbsp;</p><p>&nbsp;Writing scalable code using Oracle PL/SQL&nbsp;</p><p>Reviewing and debugging. Oracle applications.&nbsp;</p><p>&nbsp;Deploying functional programs, and applications.&nbsp;</p><p>Drafting software and application operating procedures with the standard software documentation.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>

<p></p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p>Develop, execute, and maintain comprehensive <strong>test cases</strong> to identify defects and ensure product quality.</p></li><li><p>Perform thorough <strong>manual testing</strong> across various platforms and environments.</p></li><li><p>Accurately document and track software defects and enhancements using bug reporting tools.</p></li><li><p>Collaborate closely with development and product teams to understand requirements and ensure testability.</p></li><li><p>Participate in all phases of the <strong>Software Development Life Cycle (SDLC)</strong>, from planning to release.</p></li><li><p>Contribute to the continuous improvement of our QA processes and methodologies.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> You'll hone your expertise in <strong>QA</strong> and <strong>Quality Assurance</strong> best practices, test case creation, bug reporting, and various testing techniques. This role is perfect for expanding your foundational understanding of software testing.</p></li><li><p><strong>Growth Opportunities:</strong> As an <strong>Entry Level</strong> specialist, you'll benefit from mentorship, continuous learning, and clear pathways for career progression within our IT/Software Development and Engineering teams. We are committed to fostering your professional development.</p></li><li><p><strong>Team/Culture:</strong> Join a supportive, on-site team in Sharqia, Egypt, that values collaboration, innovation, and a shared commitment to quality. We believe in empowering our employees and celebrating collective achievements.</p></li><li><p><strong>Impact:</strong> Your work will directly influence the reliability and user satisfaction of our products, playing a critical role in our reputation and market success. Be a guardian of quality and a champion for our users!</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Required Skills:</strong></p></li></ul><ul><li><p>Basic understanding of the <strong>Software Development Life Cycle (SDLC)</strong>.</p></li><li><p>Excellent <strong>Communication Skills</strong>, both written and verbal.</p></li><li><p>Exceptional <strong>Attention to Detail</strong> and a meticulous approach to problem-solving.</p></li><li><p>Strong <strong>Critical Thinking</strong> abilities to identify potential issues.</p></li><li><p>Effective <strong>Time Management</strong> skills to handle multiple tasks efficiently.</p></li></ul><ul><li><p><strong>Experience Requirements:</strong></p><ul><li><p>0-2 years of relevant experience in Quality Assurance or a related field. Recent graduates with a passion for quality are highly encouraged to apply!</p></li></ul></li><li><p><strong>Career Level Expectations:</strong></p><ul><li><p>This is an exciting <strong>Entry Level</strong> opportunity designed for individuals eager to learn, grow, and contribute meaningfully from day one.</p></li></ul></li></ul><p></p>

<ul><li><p>Engage with customers in-store to understand their needs and recommend suitable Apple products, solutions, and accessories.</p></li><li><p>Deliver hands-on product demonstrations that showcase key features and benefits to enhance the customer experience.</p></li><li><p>Maintain up-to-date knowledge of Apple products, software, and promotions to provide accurate information and advice.</p></li><li><p>Assist customers with product selection, financing options, and after-sales support to ensure a seamless buying journey.</p></li><li><p>Achieve individual and store sales targets through proactive customer engagement and upselling techniques.</p></li><li><p>Handle customer inquiries, resolve issues, and ensure high levels of customer satisfaction.</p></li><li><p>Participate in ongoing training sessions to stay current with the latest Apple technologies and retail best practices.</p></li><li><p>Support store merchandising, inventory management, and visual displays to create an inviting shopping environment.</p></li><li><p>Collaborate with team members to organize in-store events, product launches, and promotional activities.</p></li><li><p>Accurately process sales transactions and maintain records in accordance with company policies.</p></li></ul><p><strong>What will we provide?</strong></p><ul><li><p><strong>&nbsp;</strong>Competitive Salary (Lead market )</p></li><li><p>Attractive Commission and Incentives</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>From 0 to 1 year of experience in sales, retail, or customer service roles.</p></li><li><p>Maximum age 28</p></li><li><p>Excellent communication and interpersonal skills with a customer-centric approach.</p></li><li><p>Strong interest in technology, particularly Apple products and solutions.</p></li><li><p>Ability to quickly learn and convey technical information to customers.</p></li><li><p>Demonstrated ability to work effectively in a fast-paced, team-oriented environment.</p></li><li><p>Flexibility to work on-site and adapt to varying schedules, including weekends and holidays.</p></li><li><p>Goal-oriented mindset with a drive to achieve and exceed sales targets.</p></li><li><p>Very good English</p></li></ul><p></p>

<ul><li><p>Address and resolve escalated customer inquiries, complaints, and service disruptions promptly.</p></li><li><p>Provide accurate information about electricity services, tariffs, and billing procedures.</p></li><li><p>Ensure timely communication during outages and restoration updates.</p></li><li><p>Act as a point of contact for complex or high-profile customer cases</p></li><li><p>Develop and implement customer service standards and best practices.</p></li></ul><ul><li><p>Monitor and analyze customer feedback to improve processes and service delivery.</p></li><li><p>Ensure compliance with company policies and regulatory requirements.</p></li></ul><ul><li><p>Work closely with technical teams to resolve service issues and ensure clear communication with customers.</p></li><li><p>Collaborate with billing and metering departments to address disputes or discrepancies.</p></li></ul><ul><li><p>Prepare detailed reports on customer service metrics, including response times, resolution rates, and customer satisfaction.</p></li><li><p>Identify trends and recommend improvements based on data analysis.</p></li><li><p>Follow up report showing updated customer situation</p></li></ul><ul><li><p>Utilize CRM (Customer Relationship Management) tools to document and track customer interactions.</p></li><li><p>Advocate for technology upgrades to enhance the customer experience.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in any field</p></li><li><p>5+ years in customer service, preferably in the utilities or electricity sector.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Problem-solving and conflict resolution abilities.</p></li><li><p>Knowledge of electricity distribution processes and regulations.</p></li><li><p>Proficiency in CRM software and office applications.</p></li><li><p>Leadership and team management experience.</p></li><li><p>Ability to build client relationships easily</p></li><li><p>Analytical skills and problem-solving skills</p></li><li><p>Presentation skills</p></li><li><p>Customer-focused mindset.</p></li><li><p>Ability to handle high-pressure situations effectively.</p></li><li><p>Analytical thinking and attention to detail.</p></li><li><p>Commitment to service excellence and continuous improvement.</p></li><li><p>Excellent at Microsoft office</p></li></ul><p></p>

<ul><li>Provide first and second-line support for hardware, software, and networking issues via phone, email, or in person.&nbsp;</li><li>Monitor and maintain computer systems and networks; perform routine software updates, patches, and security checks to ensure system integrity.&nbsp;</li><li>Manage user accounts, permissions, and access rights (AD/O365), including the full onboarding process for new hires with necessary hardware and software.&nbsp;</li><li>Diagnose and resolve complex issues with desktops, laptops, printers, mobile devices, and other peripherals. Support the maintenance of server systems, cloud environments (Office 365, Azure), and ensuring stable network connectivity.&nbsp;</li><li>Maintain accurate records of IT issues (Ticketing system), solutions, and a detailed inventory of IT assets and software licenses.&nbsp;</li><li>Provide basic training and guidance to non-technical staff on using IT tools, best security practices, and applications.&nbsp;</li><li>Adhere to all HSE policies.</li></ul>

<p>Key Responsibilities<br>▪️ Install, configure, and support Windows/Linux servers and network devices.<br>▪️ Monitor systems, troubleshoot issues, and ensure smooth operation.<br>▪️ Manage user accounts, permissions, and access using Active Directory.<br>▪️ Administer Exchange email, antivirus, backups, and disaster recovery.<br>▪️ Maintain IT asset documentation, respond to alerts, and protect data security.<br>▪️ Provide technical support and resolve hardware/software/network incidents.<br>&nbsp;</p>

<p><strong>Job Purpose:</strong></p><p>We at SU Tech strive to expand our Academic team by hiring Faculty members to join our team on Full time/ Part Time basis at the School of&nbsp;Engineering Technology. Selected Candidates shall play a pivotal role in shaping the future of energy education and research, contributing to the development and delivery of cutting-edge academic programs, and fostering innovation.</p><p>&nbsp;</p><p><strong>Main Tasks:</strong></p><p>Selected candidates are responsible for fulfilling the required teaching load at the programs of expertise, actively engaging in scholarly research, participating in the quality assurance related requirements of the program and supporting in administrative tasks in the related department as assigned, within the scope of the School of Engineering Technology.</p>

<ul><li><p><strong>Embark on a rewarding journey as a Medical Representative in Sharqia, Egypt!</strong> Are you a dynamic and results-driven professional with a passion for healthcare and a knack for building strong relationships? We are seeking an <strong>Experienced Medical Representative</strong> to join our vibrant team in a hybrid work environment. This is an exceptional opportunity to make a significant impact within the pharmaceutical and medical device industry, driving growth and ensuring the widespread availability of life-changing products.</p></li><li><p><strong>Overview:</strong> As a Medical Representative, you will be the crucial link between our innovative medical solutions and the healthcare professionals who need them. You will play a pivotal role in educating, informing, and influencing medical practitioners in the Sharqia region, contributing directly to improved patient outcomes.</p><ul><li><p><strong>Impact:</strong> Your efforts will directly contribute to improving public health by ensuring medical professionals have access to the latest and most effective treatments. You will be a key player in expanding our market presence and achieving sales targets, making a tangible difference in the lives of patients.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p>Develop and maintain strong, credible relationships with healthcare professionals, including doctors, pharmacists, and hospital staff.</p></li><li><p>Effectively communicate complex medical information and product benefits to a diverse audience.</p></li><li><p>Execute strategic sales plans to achieve and exceed sales targets within the assigned territory.</p></li><li><p>Conduct compelling product presentations and demonstrations to individual practitioners and groups.</p></li><li><p>Monitor market trends, competitor activities, and customer feedback to identify new opportunities and challenges.</p></li><li><p>Organize and attend medical conferences, workshops, and educational events to promote products and network.</p></li><li><p>Maintain accurate records of all sales activities, customer interactions, and market intelligence using CRM tools.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a powerful blend of <strong>Sales acumen</strong>, deep <strong>Medical Knowledge</strong>, and sharp <strong>Marketing Strategy</strong>. Proficiency in <strong>Pharmaceutical Sales</strong> methodologies, exceptional <strong>Relationship Building</strong> capabilities, and masterful <strong>Product Presentation</strong> skills are essential. You'll leverage your expertise in <strong>Negotiation</strong>, <strong>Market Analysis</strong>, and <strong>Communication Skills</strong> to excel. Experience with <strong>Customer Relationship Management (CRM)</strong> systems and strong <strong>Territory Management</strong> is highly valued.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As an Experienced Medical Representative, you will have ample opportunities to hone your skills, take on greater responsibilities, and explore career paths within our growing organization, potentially leading to senior sales roles, product management, or regional leadership positions.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a supportive and collaborative team that values innovation, integrity, and a shared commitment to healthcare excellence. Our hybrid work model fosters flexibility and work-life balance, while ensuring strong team cohesion and continuous learning through regular interactions and mentorship.</p></li></ul></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Matters:</strong></p><ul><li><p>A minimum of <strong>3-7 years of progressive experience</strong> as a Medical Representative</p></li><li><p>Proven track record of consistently meeting or exceeding sales targets and building strong client relationships.</p></li></ul></li><li><p><strong>Essential Skills &amp; Expertise:</strong></p><ul><li><p><strong>Sales:</strong> Demonstrated success in B2B or B2C sales, particularly within a technical or specialized field.</p></li><li><p><strong>Medical Knowledge:</strong> A solid understanding of medical terminology, therapeutic areas, and pharmaceutical products.</p></li><li><p><strong>Marketing Strategy:</strong> Ability to understand and execute marketing plans, product positioning, and brand messaging.</p></li><li><p><strong>Pharmaceutical Sales:</strong> Direct experience in selling medical devices,</p></li><li><p><strong>Relationship Building:</strong> Exceptional interpersonal skills with the ability to build rapport and trust with diverse healthcare professionals.</p></li><li><p><strong>Product Presentation:</strong> Strong presentation and public speaking skills, capable of delivering clear and persuasive messages.</p></li><li><p><strong>Negotiation:</strong> Proficient in negotiation techniques to achieve mutually beneficial outcomes.</p></li><li><p><strong>Market Analysis:</strong> Ability to analyze market data, identify trends, and adapt strategies accordingly.</p></li><li><p><strong>Communication Skills:</strong> Excellent verbal and written communication in English and Arabic.</p></li><li><p><strong>Customer Relationship Management (CRM):</strong> Familiarity with CRM software for managing client interactions and sales pipelines.</p></li><li><p><strong>Territory Management:</strong> Proven ability to effectively manage a designated sales territory to maximize coverage and results.</p></li><li><p><strong>Problem-Solving:</strong> Resourceful and proactive in addressing challenges and finding effective solutions.</p></li><li><p><strong>Persuasion:</strong> Skilled in influencing decisions through evidence-based discussions.</p></li><li><p><strong>Adaptability:</strong> Ability to thrive in a dynamic, fast-paced environment and adjust to evolving market conditions.</p></li></ul></li><li><p><strong>Career Level Expectations:</strong> This role is ideal for an <strong>Experienced professional</strong> ready to take on significant responsibility and contribute immediately to our success. You are self-motivated, autonomous, and capable of managing your territory</p></li></ul><p></p>

<p><strong>Duties, Tasks &amp; Responsibilities:</strong></p><ul><li>Prepare sales and operation costs and analyzing actual manufacturing costs.</li><li>Responsible for analyzing the overhead costs and variable costs of the company.</li><li>Prepare the monthly industrial result and comparing it vs. budget and vs. last year and explain the deviations.</li><li>Monthly closing P&amp;L &amp; rolling budget.</li><li>Perform variance analysis to identify deviations from budgeted costs and provide recommendations for corrective actions.</li><li>Share in making daily plan &amp; Monthly plan with planning department.</li><li>Provide a plan with cost details and expected revenue that’s make a high profitability.</li><li>Calculate the headcount and working hours per department to measure the productivity s/Kg).</li><li>Assist in preparing annual budgets and forecasts, ensuring that cost assumptions are realistic and aligned with business objectives.</li><li>Follow up, Controlling and Monitoring the production, Job orders, Variances.</li><li>Provide management with reports specifying and comparing factors affecting prices and profitability of products or services.</li><li>Conduct physical inventories and monitors cycle count program.</li><li>Reconcile finished goods inventories and valuation.</li><li>Conduct regular cost analyses and provide detailed reports to management, highlighting areas of concern and opportunities for cost savings.</li><li>Responsible for Pricing and developing product pricing strategies by providing accurate cost information and analysis.</li></ul>

<p>Proficiency in Oracle development tools, including <strong>Workspace, OTBI, and BI Publisher</strong>.</p><p>Provide advanced (Level 2) internal support for <strong>Oracle Fusion Supply Chain Management (SCM)</strong> applications.</p><p>Manage and support the <strong>Supply Chain Planning</strong> module.</p><p>Oversee inventory control processes, ensure inventory accuracy, and monitor inventory turnover.</p><p>Analyze business processes and recommend system improvements based on Oracle Fusion capabilities.</p><p>Manage user access, workflows, and system permissions.</p><p>Perform system testing and validation to ensure functionality meets business requirements.</p><p>Prepare and deliver training sessions for end users and internal stakeholders.</p><p><strong>Requirements</strong></p><p>Bachelor's degree in Computer Science, Information Systems, or Communications Engineering.</p><p>1-2 years of relevant experience.</p><p>Oracle Certification is preferred.</p><p>Proficiency in Microsoft Office and English (written and spoken).</p><p>Strong communication, analytical, and problem-solving skills.</p><p>Experience with Oracle Fusion SCM modules, including Supply Chain Planning.</p><p>Knowledge of Oracle development and reporting tools such as <strong>OTBI, BI Publisher, and Workspace</strong>.</p><p>Experience in user access management, workflows, and system support.</p><p>Experience in large industrial/manufacturing companies and digital transformation projects is preferred.</p>

<p>Are you ready to elevate your career and become a pivotal part of a thriving team? We are searching for an exceptional <strong>Customer Service&nbsp;</strong> to join our dynamic on-site team in <strong>Sharqia, Egypt</strong>. This isn't just a job; it's an opportunity to shape customer experiences and drive success through your expertise and passion.</p><p><strong>Overview:</strong> As a Customer Service Engineer, you will be the face of our commitment to excellence, providing unparalleled support and technical solutions to our valued clients. Your role will be critical in ensuring customer satisfaction, building strong relationships, and contributing to our reputation for outstanding service in Sharqia and beyond.</p><ul><li><strong>Responsibilities:</strong></li><li><strong>Provide expert technical support</strong> and guidance to customers, resolving complex issues with efficiency and professionalism.</li><li><strong>Proactively engage with clients</strong> to understand their needs, offering solutions that enhance their experience and satisfaction.</li><li><strong>Manage and prioritize a diverse range of customer inquiries</strong>, ensuring timely and effective resolution.</li><li><strong>Collaborate closely with sales and technical teams</strong> to identify opportunities for improvement and deliver integrated solutions.</li><li><strong>Document customer interactions and technical solutions</strong> meticulously, contributing to our knowledge base.</li><li><strong>Conduct product demonstrations and training sessions</strong> for customers as needed, showcasing our innovative offerings.</li></ul><p><strong>Skills &amp; Technologies:</strong> You will leverage your strong foundation in <strong>Customer Service, Customer Support, and Customer Care</strong>, combined with your technical acumen. Experience with <strong>CRM software</strong> and excellent <strong>Troubleshooting</strong> abilities are key to success in this role. Your proficiency in <strong>Problem-Solving</strong> and <strong>Client Relationship Management</strong> will be essential.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. This role offers significant opportunities to expand your technical skills, take on new challenges, and grow into leadership positions within our customer service and technical departments. You will have access to continuous learning and development resources.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team where your contributions are valued, and your voice is heard. We foster a culture of innovation, mutual respect, and a shared commitment to delivering exceptional results. Our on-site environment in Sharqia encourages strong team bonds and effective collaboration.</p><p><strong>Impact:</strong> Your work will directly impact customer loyalty, product adoption, and overall business growth. You will be instrumental in maintaining our high standards of service and ensuring our customers feel supported and successful with our products and services.</p>

<ul><li><p>Develop and implement HR policies tailored to the needs of the Farming Sector.</p></li><li><p>Oversee employee relations, addressing workplace issues effectively and fostering a collaborative environment.</p></li><li><p>Ensure full compliance with labor laws and safety regulations relevant to the Farming Sector.</p></li><li><p>Design and manage performance evaluation systems to enhance productivity.</p></li><li><p>Lead training and development initiatives focused on farming - specific skills.</p></li><li><p>Administer compensation, benefits, and payroll systems efficiently.</p></li><li><p>Maintain HR metrics to monitor workforce performance and recommend improvements.</p></li><li><p>Promote a safety-first culture and oversee HR-related aspects of health and safety programs.</p></li><li><p>Foster a positive and inclusive company culture.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong Knowledge of benefits and payroll systems.</p></li><li><p>At least&nbsp;<strong>15</strong>&nbsp;years of experience in this role.</p></li><li><p>Understanding labor law and HR Policies.</p></li><li><p>Proven ability in Employee Relations and labor law compliance.</p></li><li><p>Skills in Performance Management.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to maintain confidentiality and handle sensitive information.</p></li><li><p>Relevant bachelor's degree in human resources or a related field.</p></li></ul><p></p>

<ul><li><p><strong>Recruitment &amp; Talent Acquisition:</strong></p></li><li><p>&nbsp;​End-to-End Sourcing: Manage the full recruitment lifecycle.</p></li><li><p>&nbsp;Talent Pipeline: Build and maintain a network of potential candidates through LinkedIn and other Platforms.</p></li><li><p>&nbsp;Enhance the company’s reputation as an employer of choice by managing social media presence and candidate experience.</p></li><li><p>&nbsp;Design and facilitate seamless onboarding programs to integrate new hires into the company culture.<br><strong>​Organizational Development (OD):</strong></p></li><li><p>&nbsp;Assist in the design and administration of performance appraisal cycles and KPIs.</p></li><li><p>&nbsp;Support the maintenance of organizational charts and the Workforce Plan.</p></li><li><p>&nbsp;Analyze employee engagement surveys and implement initiatives to improve workplace morale and retention.</p></li><li><p>&nbsp;Conduct Training Needs Analysis (TNA) and coordinate developmental programs to close skill gaps.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Educational Background:</strong> Bachelor’s degree in business administration or related field.<br><strong>Years of Experience:</strong> 1–3 years.<br><strong>Experience Level:</strong> Entry-level / Junior.</p><p><strong>Technical Skills &amp; Competencies:</strong></p><ul><li><p>Basic knowledge of HR functions (Recruitment, OD).</p></li><li><p>Familiarity with labor laws and HR best practices.</p></li><li><p>Proficient in MS Office (Word, Excel, PowerPoint) and HRIS systems.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Excellent organizational skills and attention to detail.</p></li><li><p>Ability to handle confidential information with professionalism.</p></li></ul><p></p>

<p><strong>Job Purpose:</strong></p><p>Responsible for enhancing top management&nbsp;visibility,&nbsp;supporting strategic and operational decision-making across the university and EdTech platform by providing&nbsp;accurate financial planning, budgeting, forecasting, and performance analysis. This is achieved through presenting&nbsp;regular financial position reports, assuming control on budget and internal financial processes, and&nbsp;bridging <strong>academic planning, digital education initiatives, and financial sustainability</strong>, to align resources with strategic priorities.</p><p><strong>Main Tasks and Responsibilities:</strong></p><p>Forecasting &amp; Financial Analysis:</p><ul><li>Develops <strong>rolling forecasts&nbsp;</strong>for: Tuition revenue (on campus &amp; online) , Grants, partnerships, and executive education</li><li>Tracks, analyzes, and reports variances between <strong>budget, forecast, and actuals</strong>, highlighting risks and opportunities.</li><li>Provides cost-per-student, cost-per-credit hour, and program profitability analysis.</li><li>Owns and coordinates all aspects of annual budget plan and monthly forecasts.</li><li>Reviews the University/company's financial statements to ensure their accuracy &amp; completeness.</li></ul><p><strong>Performance Reporting &amp; Dashboards:</strong></p><ul><li>Prepares monthly and quarterly closing reports for senior leadership, including P&amp;L, Balance sheet, and Cash flow statements post the end of every month and quarter.</li><li>Provides accurate on-demand financial reports as per management’s request</li><li>Tracks and reports KPIs such as: # Enrollment vs. # revenue , % Faculty cost efficiency, % Digital program margin, and &nbsp;% Platform and content development ROI</li><li>Builds and continuously feeds dashboards to support data-driven decision-making.</li></ul><p><strong>Strategic &amp; Decision Support:</strong></p><ul><li>Supports leadership decisions with <strong>scenario modelling&nbsp;</strong>(e.g., new program launch, pricing changes, enrollment fluctuations).</li><li>Evaluates financial impact of: New academic programs, Technology investments, and Partnerships with EdTech providers.</li><li>Provides financial input for business cases and investment proposals.</li></ul><p><strong>Governance &amp; Controls:</strong></p><ul><li>Ensures budgeting and forecasting processes comply with: Internal policies, Approved financial frameworks, and guidelines of Board and management</li><li>Supports audits and financial reviews related to planning and performance.</li><li>Recommends changes in policies and/or procedures contributing in the improvement of the overall financial function performance.</li><li>Avoids receiving and audit or management letters and handles any related points in case of such incident.</li><li>Ensures compliance to all financial policies, processes, and SOPs.</li><li>Takes the initiative in suggesting improvements in financial processes &amp; procedures especially in ones improving savings.</li></ul>

<p><strong>Unleash Your Administrative Prowess as an Office Administrator in Sharqia, Egypt!</strong> Are you a highly organized, detail-oriented professional with a passion for streamlining operations and supporting a dynamic team? We are searching for an experienced Office Administrator to become the cornerstone of our on-site team in Sharqia. This is an incredible opportunity to leverage your administrative expertise, financial acumen, and innovative thinking to contribute significantly to our continued success.</p><p><strong>Overview:</strong> As our Office Administrator, you will be the heart of our daily operations, ensuring everything runs smoothly and efficiently. You'll be instrumental in managing office logistics, supporting financial processes, and even driving growth through lead generation. We're looking for someone who thrives in a fast-paced environment and is eager to make a tangible impact.</p><ul><li><p><strong>Responsibilities:</strong></p></li><li><p><strong>Masterful Office Management:</strong> Oversee the day-to-day administrative functions, ensuring a productive and organized workplace.</p></li><li><p><strong>Financial Acumen:</strong> Assist with bookkeeping, expense tracking, and basic financial reporting, utilizing your proficiency in Microsoft Excel.</p></li><li><p><strong>Strategic Lead Generation:</strong> Support our growth initiatives by actively participating in lead generation activities and leveraging emerging AI tools.</p></li><li><p><strong>Communication Hub:</strong> Serve as a primary point of contact for internal and external stakeholders, handling correspondence and inquiries with professionalism.</p></li><li><p><strong>Data Integrity:</strong> Maintain accurate records, databases, and filing systems, ensuring all information is readily accessible and secure.</p></li><li><p><strong>Supply Chain Coordination:</strong> Manage office supplies, equipment maintenance, and vendor relationships efficiently.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> You'll be at the forefront of administrative excellence, utilizing your strong foundation in <strong>Microsoft Office Suite</strong>, especially <strong>Microsoft Excel</strong>. Your ability to contribute to <strong>Lead Generation</strong> strategies and willingness to explore <strong>AI</strong> applications will be highly valued. We also expect strong skills in <strong>Administrative Support</strong>, <strong>Data Entry</strong>, <strong>Bookkeeping</strong>, <strong>Financial Reporting</strong>, <strong>Communication</strong>, and impeccable <strong>Organization</strong>.</p><p><strong>Growth Opportunities:</strong> This role is designed for an experienced professional looking to deepen their expertise. You'll have the chance to take ownership of key administrative and financial processes, explore new technologies, and contribute to strategic initiatives that directly impact our business. We value continuous learning and offer pathways for professional development within our growing organization.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive on-site team in Sharqia, Egypt, where your contributions are recognized and valued. We foster an environment of open communication, mutual respect, and a shared commitment to excellence. Your proactive attitude and problem-solving skills will be highly appreciated as you work alongside dedicated colleagues.</p><p><strong>Impact:</strong> As an Office Administrator, your impact will be far-reaching. You will enable seamless operations, support sound financial management, and actively contribute to our business development efforts. Your efficiency and dedication will directly enhance productivity and create a positive environment for everyone.</p>