وظائف نقل كفالة في مصر
٣٧٢١٣ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Job Summary: </b></b></p><br><br><br><p><b><span>Partnering closely with functional leads and business lines, the Head of Customer Services Latin America & Caribbean (LAC) drives the achievement of agreed AOP targets, services business development, and order intake growth across the region and its subsidiaries, spanning SATAIR, FHS/TSP, Airframe Services, Training, and SKYWISE Digital Services. </span></b></p><br><br><p><b><span>Strategically aligned with our corporate focus on reliability and customer satisfaction, the job holder secures operational paths to maintain a great CSIP confidence index and customer satisfaction, continuously monitors fleet operational reliability, and ensures regional support deliverables consistently meet or exceed customer expectations. Adhering to our core company values, the leader is fully accountable for cultivating and growing a high-performance regional Customer Services team. </span></b></p><br><br><br><p><b><b>Primary Responsibilities: </b></b></p><br><br><br><br><br><p><b><span>Manage all regional Customer Services activities:</span><span> 50%</span></b></p><br><br><ul><li><p><b><span>Achieve Customer satisfaction through CSIP (Customer Support Improvement Program) and objectives for support and services (Prepare the future)</span></b></p><br><br></li><li><p><b><span>Ensuring Safety of Operations in the LAC</span></b></p><br><br></li><li><p><b><span>Delivering the Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the LAC region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>Contribute to services sales campaigns through GAM. </span></b></p><br><br></li><li><p><b><span>The job holder is responsible for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets</span></b></p><br><br></li><li><p><b><span>Develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>Secure and accelerate successful development of services (Boost competitiveness)</span></b></p><br><br></li><li><p><b><span>Deliver our AOP in terms of support, cost, services revenues gross margin (Deliver on commitment)</span></b></p><br><br></li><li><p><b><span>Sustain aircraft operational reliability (Deliver on commitment)</span></b></p><br><br></li></ul><br><p><b><span>In coordination with Central Customer Services organization and relevant functional organisations, lead and ensure the following activities are properly conducted for the LAC region: </span></b></p><br><br><ul><li><p><b><span>Customer Support Directors</span></b></p><br><br></li><li><p><b><span>Field Service</span></b></p><br><br></li><li><p><b><span>Customer Services Business Development</span></b></p><br><br></li><li><p><b><span>Services delivery (e.g. FHS-TSP, Flight crew and maintenance training, airframe services, digital services)</span></b></p><br><br></li><li><p><b><span>Materials and logistics delivery and support through SATAIR</span></b></p><br><br></li><li><p><b><span>Engineering and technical publications support</span></b></p><br><br></li><li><p><b><span>Fleet efficiency and Engineering activity</span></b></p><br><br></li><li><p><b><span>Digital development and solutions support</span></b></p><br><br></li><li><p><b><span>Flight Operations support activity</span></b></p><br><br></li><li><p><b><span>Flight Operations and Digital Services delivery through SKYWISE</span></b></p><br><br></li><li><p><b><span>Supplier Support</span></b></p><br><br></li></ul><br><br><p><b><span>Strategic initiatives: </span><span>20%</span></b></p><br><br><ul><li><p><b><span>Drive Airbus Customer Services Strategic initiative in the region (e.g. infrastructure development, MRO activity through partners, training partnerships, supporting delivery of solutions to nations, ecosystem development, developing alliances)</span></b></p><br><br></li><li><p><b><span>Safely support growing fleet in Latin America & Caribbean Region</span></b></p><br><br></li><li><p><b><span>Secure fleet growth and prepare Airbus Latin America & Caribbean, in particular on the support platform </span></b></p><br><br></li><li><p><b><span>Support customer services’ cooperation strategy</span></b></p><br><br></li><li><p><b><span>Increase proximity to customer for facilitating support and services</span></b></p><br><br></li></ul><br><br><br><br><p><b><span>Local management for Customer services : </span><span> 20%</span></b></p><br><br><p><b><span>Lead Local Customer services activities, projects and continuous improvement initiatives .Team management Oversee the planning, execution, and delivery of customer services LAC projects and activities, ensuring they are completed on time, within budget, and to the required quality standards. Develop services and partnerships (MRO, Airlines)</span></b></p><br><br><p><b><span>Lead a team located in Miami, Fl, and in the LAC countries, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance. Implement the Airbus People Tempo (HR cycle) actions for each direct employee and ensure the actions are closed at lower organizational levels</span></b></p><br><br><p><b><span>Global Continuous Alignment </span><span> 5%</span></b></p><br><br><ul><li><p><b><span>Ensure associated worldwide processes are applied to ensure continuity with all other geographic regions.</span></b></p><br><br></li><li><p><b><span>The job holder ensures and is accountable for the Customer Support process adherence in the LAC region</span></b></p><br><br></li><li><p><b><span>The job holder contributes to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li></ul><br><p><b><b>Additional Responsibilities:</b><span> 5%</span></b></p><br><br><br><p><b><span>Other duties as assigned by the operations or functional management (5%)</span></b></p><br><br><br><p><b><b>Qualified Experience and Training: </b></b></p><br><br><br><p><b><b>Education:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>BS degree or equivalent in Engineering or Business Administration or related fields.</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><ul><li><p><b><span>Master degree</span></b></p><br><br></li><li><p><b><span>Aviation Engineering degree preferred </span></b></p><br><br></li></ul><br><p><b><b>Experience:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>15 years of professional experience including </span></b></p><br><br></li><li><p><b><span>5 years in a leadership role with direct or Indirect (functional or project) people management</span></b></p><br><br></li><li><p><b><span>5 years experience in a Customer Services functions OR Airline operations</span></b></p><br><br></li><li><p><b><span>Significant Proven experience with Airline operations exposure, technical and business</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><br><p><b><b>Licensure/Certifications: NA</b></b></p><br><br><br><p><b><b>Travel Required: </b></b></p><br><br><ul><li><p><b><span> 50% </span><span>Domestic and International</span></b></p><br><br></li></ul><p><b><b>Citizenship:</b></b></p><br><br><ul><li><p><b><span> Eligible for employment in the U.S.</span></b></p><br><br></li></ul><p><b><b>Clearance:</b><i> NA</i></b></p><br><br><br><p><b><b>Qualified Skills: </b></b></p><br><br><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>Capacity to connect and influence a very diverse and multicultural environment with a strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru) and European culture. </span></b></p><br><br></li><li><p><b><span>Communication</span></b></p><br><br><ul><li><p><b><span>Excellent presentation skills both oral and written with negotiations skills, </span></b></p><br><br></li><li><p><b><span>Commercial and financial exposure, </span></b></p><br><br></li><li><p><b><span>Active listener </span></b></p><br><br></li><li><p><b><span>Complex problem Solving and creativity </span></b></p><br><br></li></ul></li><li><p><b><span>Strong customer focus with a deep ingrained services-minded approach to continuously exceed customer expectations and drive regional satisfaction indexes</span></b></p><br><br></li><li><p><b><span>Organization and Coordination to coordinate support deliverables across disparate international teams </span></b></p><br><br></li><li><p><b><span>Leadership: </span></b></p><br><br><ul><li><p><b><span>Agility</span></b></p><br><br></li><li><p><b><span>Strategic vision, </span></b></p><br><br></li><li><p><b><span>Emotional intelligence, to lead inspire diverse teams</span></b></p><br><br></li><li><p><b><span>Facilitation</span></b></p><br><br></li><li><p><b><span>Negotiation and Influence</span></b></p><br><br></li></ul></li></ul><br><p><b><span>Preferred:</span></b></p><br><br><br><p><b><b>Organizational information:</b></b></p><br><br><p><b><span>Operational report to Head of Latin America & Caribbean (AAIL)</span></b></p><br><br><p><b><span>Functional report to Airbus Head of Customer Support (SC)</span></b></p><br><br><br><p><b><b>Communication Skills: </b></b></p><br><br><p><b><i>Languages Required</i><span>:</span></b></p><br><br><ul><li><p><b><span>Fluent (influence level) in English</span><span> and Spanish </span></b></p><br><br></li></ul><p><b><span>Languages Preferred:</span></b></p><br><br><ul><li><p><b><span>Portuguese, French, German</span></b></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><p><b><span>Required:</span></b></p><br><br><ul><li><p><b><span>Good technical knowledge of aircraft and services portfolio, probably gained through education and/or experience and interest </span></b></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><b><span>Strategic decision making</span></b></p><br><br></li><li><p><b><span>Fully accountable on his budget and activities</span></b></p><br><br></li></ul><br><p><b><b>Direct Reports: </b></b></p><br><br><p><b><span>Is this a people manager? </span><i>YES</i></b></p><br><br><p><b><span># of Exempt Reports: 25 in Miami + 100 in LAC region </span></b></p><br><br><br><br><p><b><b>Job Dimensions: </b></b></p><br><br><ul><li><p><b><span>The jobholder has the overall responsibility for ensuring Safety of Operations, delivering Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to services sales campaigns through GAM </span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets.</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for Customer Support process adherence in the region</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li><li><p><b><b>Operating Budget (financial terms): </b></b></p><br><br><ul><li><p><b><u>Operating budget: 7,8M USD target in 2026</u></b></p><br><br></li><li><p><b><u>Region Services Sales Order Intake target 2026</u><span>: 308 MUSD</span></b></p><br><br></li></ul></li></ul><br><ul><li><p><b><b>Other dimensions relevant to the position: </b></b></p><br><br><ul><li><p><b><u>Number of customers</u><span>: 17 </span></b></p><br><br></li><li><p><b><u>Airline Fleet in service</u><span>: ~809 aircraft</span></b></p><br><br></li><li><p><b><u>Airline Fleet backlog</u><span>: ~800+ aircraft</span></b></p><br><br></li></ul></li></ul><br><p><b><b>Nature of Contacts: </b></b></p><br><br><ul><li><p><b><span>Internal and External Executive level (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Customers at all levels including CEOs (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Internal Airbus network (all levels and all countries)</span></b></p><br><br></li><li><p><b><span>Influence in a multicultural environment, and strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru)</span></b></p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><br><ul><li><p><b><span>Onsite or remote: 100% on site </span></b></p><br><br></li><li><p><b><span>Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. </span></b></p><br><br></li><li><p><b><span>Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. </span></b></p><br><br></li><li><p><b><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications. </span></b></p><br><br></li><li><p><b><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></b></p><br><br></li><li><p><b><span>Carrying: Occasonally able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </span></b></p><br><br></li><li><p><b><span>Lifting: Occasonally able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></b></p><br><br></li><li><p><b><span>Pushing / Pulling: Occasonally able to push and pull small office furniture and some equipment and tools. </span></b></p><br><br></li><li><p><b><span>Sitting: Daily able to sit for long periods of time in meetings, working on the computer. </span></b></p><br><br></li><li><p><b><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></b></p><br><br></li><li><p><b><span>Standing: Daily able to stand for discussions in offices or on production floor. </span></b></p><br><br></li><li><p><b><span>Travel: able to travel independently and at short notice. 50%</span></b></p><br><br></li><li><p><b><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces. </span></b></p><br><br></li><li><p><b><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></b></p><br><br></li><li><p><b><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></b></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Permanent<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership <JF-FA-EM><p>------</p><br><br>Job Posting End Date: 07.13.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Job Summary: </b></b></p><br><br><br><p><b><span>Partnering closely with functional leads and business lines, the Head of Customer Services Latin America & Caribbean (LAC) drives the achievement of agreed AOP targets, services business development, and order intake growth across the region and its subsidiaries, spanning SATAIR, FHS/TSP, Airframe Services, Training, and SKYWISE Digital Services. </span></b></p><br><br><p><b><span>Strategically aligned with our corporate focus on reliability and customer satisfaction, the job holder secures operational paths to maintain a great CSIP confidence index and customer satisfaction, continuously monitors fleet operational reliability, and ensures regional support deliverables consistently meet or exceed customer expectations. Adhering to our core company values, the leader is fully accountable for cultivating and growing a high-performance regional Customer Services team. </span></b></p><br><br><br><p><b><b>Primary Responsibilities: </b></b></p><br><br><br><br><br><p><b><span>Manage all regional Customer Services activities:</span><span> 50%</span></b></p><br><br><ul><li><p><b><span>Achieve Customer satisfaction through CSIP (Customer Support Improvement Program) and objectives for support and services (Prepare the future)</span></b></p><br><br></li><li><p><b><span>Ensuring Safety of Operations in the LAC</span></b></p><br><br></li><li><p><b><span>Delivering the Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the LAC region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>Contribute to services sales campaigns through GAM. </span></b></p><br><br></li><li><p><b><span>The job holder is responsible for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets</span></b></p><br><br></li><li><p><b><span>Develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>Secure and accelerate successful development of services (Boost competitiveness)</span></b></p><br><br></li><li><p><b><span>Deliver our AOP in terms of support, cost, services revenues gross margin (Deliver on commitment)</span></b></p><br><br></li><li><p><b><span>Sustain aircraft operational reliability (Deliver on commitment)</span></b></p><br><br></li></ul><br><p><b><span>In coordination with Central Customer Services organization and relevant functional organisations, lead and ensure the following activities are properly conducted for the LAC region: </span></b></p><br><br><ul><li><p><b><span>Customer Support Directors</span></b></p><br><br></li><li><p><b><span>Field Service</span></b></p><br><br></li><li><p><b><span>Customer Services Business Development</span></b></p><br><br></li><li><p><b><span>Services delivery (e.g. FHS-TSP, Flight crew and maintenance training, airframe services, digital services)</span></b></p><br><br></li><li><p><b><span>Materials and logistics delivery and support through SATAIR</span></b></p><br><br></li><li><p><b><span>Engineering and technical publications support</span></b></p><br><br></li><li><p><b><span>Fleet efficiency and Engineering activity</span></b></p><br><br></li><li><p><b><span>Digital development and solutions support</span></b></p><br><br></li><li><p><b><span>Flight Operations support activity</span></b></p><br><br></li><li><p><b><span>Flight Operations and Digital Services delivery through SKYWISE</span></b></p><br><br></li><li><p><b><span>Supplier Support</span></b></p><br><br></li></ul><br><br><p><b><span>Strategic initiatives: </span><span>20%</span></b></p><br><br><ul><li><p><b><span>Drive Airbus Customer Services Strategic initiative in the region (e.g. infrastructure development, MRO activity through partners, training partnerships, supporting delivery of solutions to nations, ecosystem development, developing alliances)</span></b></p><br><br></li><li><p><b><span>Safely support growing fleet in Latin America & Caribbean Region</span></b></p><br><br></li><li><p><b><span>Secure fleet growth and prepare Airbus Latin America & Caribbean, in particular on the support platform </span></b></p><br><br></li><li><p><b><span>Support customer services’ cooperation strategy</span></b></p><br><br></li><li><p><b><span>Increase proximity to customer for facilitating support and services</span></b></p><br><br></li></ul><br><br><br><br><p><b><span>Local management for Customer services : </span><span> 20%</span></b></p><br><br><p><b><span>Lead Local Customer services activities, projects and continuous improvement initiatives .Team management Oversee the planning, execution, and delivery of customer services LAC projects and activities, ensuring they are completed on time, within budget, and to the required quality standards. Develop services and partnerships (MRO, Airlines)</span></b></p><br><br><p><b><span>Lead a team located in Miami, Fl, and in the LAC countries, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance. Implement the Airbus People Tempo (HR cycle) actions for each direct employee and ensure the actions are closed at lower organizational levels</span></b></p><br><br><p><b><span>Global Continuous Alignment </span><span> 5%</span></b></p><br><br><ul><li><p><b><span>Ensure associated worldwide processes are applied to ensure continuity with all other geographic regions.</span></b></p><br><br></li><li><p><b><span>The job holder ensures and is accountable for the Customer Support process adherence in the LAC region</span></b></p><br><br></li><li><p><b><span>The job holder contributes to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li></ul><br><p><b><b>Additional Responsibilities:</b><span> 5%</span></b></p><br><br><br><p><b><span>Other duties as assigned by the operations or functional management (5%)</span></b></p><br><br><br><p><b><b>Qualified Experience and Training: </b></b></p><br><br><br><p><b><b>Education:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>BS degree or equivalent in Engineering or Business Administration or related fields.</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><ul><li><p><b><span>Master degree</span></b></p><br><br></li><li><p><b><span>Aviation Engineering degree preferred </span></b></p><br><br></li></ul><br><p><b><b>Experience:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>15 years of professional experience including </span></b></p><br><br></li><li><p><b><span>5 years in a leadership role with direct or Indirect (functional or project) people management</span></b></p><br><br></li><li><p><b><span>5 years experience in a Customer Services functions OR Airline operations</span></b></p><br><br></li><li><p><b><span>Significant Proven experience with Airline operations exposure, technical and business</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><br><p><b><b>Licensure/Certifications: NA</b></b></p><br><br><br><p><b><b>Travel Required: </b></b></p><br><br><ul><li><p><b><span> 50% </span><span>Domestic and International</span></b></p><br><br></li></ul><p><b><b>Citizenship:</b></b></p><br><br><ul><li><p><b><span> Eligible for employment in the U.S.</span></b></p><br><br></li></ul><p><b><b>Clearance:</b><i> NA</i></b></p><br><br><br><p><b><b>Qualified Skills: </b></b></p><br><br><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>Capacity to connect and influence a very diverse and multicultural environment with a strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru) and European culture. </span></b></p><br><br></li><li><p><b><span>Communication</span></b></p><br><br><ul><li><p><b><span>Excellent presentation skills both oral and written with negotiations skills, </span></b></p><br><br></li><li><p><b><span>Commercial and financial exposure, </span></b></p><br><br></li><li><p><b><span>Active listener </span></b></p><br><br></li><li><p><b><span>Complex problem Solving and creativity </span></b></p><br><br></li></ul></li><li><p><b><span>Strong customer focus with a deep ingrained services-minded approach to continuously exceed customer expectations and drive regional satisfaction indexes</span></b></p><br><br></li><li><p><b><span>Organization and Coordination to coordinate support deliverables across disparate international teams </span></b></p><br><br></li><li><p><b><span>Leadership: </span></b></p><br><br><ul><li><p><b><span>Agility</span></b></p><br><br></li><li><p><b><span>Strategic vision, </span></b></p><br><br></li><li><p><b><span>Emotional intelligence, to lead inspire diverse teams</span></b></p><br><br></li><li><p><b><span>Facilitation</span></b></p><br><br></li><li><p><b><span>Negotiation and Influence</span></b></p><br><br></li></ul></li></ul><br><p><b><span>Preferred:</span></b></p><br><br><br><p><b><b>Organizational information:</b></b></p><br><br><p><b><span>Operational report to Head of Latin America & Caribbean (AAIL)</span></b></p><br><br><p><b><span>Functional report to Airbus Head of Customer Support (SC)</span></b></p><br><br><br><p><b><b>Communication Skills: </b></b></p><br><br><p><b><i>Languages Required</i><span>:</span></b></p><br><br><ul><li><p><b><span>Fluent (influence level) in English</span><span> and Spanish </span></b></p><br><br></li></ul><p><b><span>Languages Preferred:</span></b></p><br><br><ul><li><p><b><span>Portuguese, French, German</span></b></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><p><b><span>Required:</span></b></p><br><br><ul><li><p><b><span>Good technical knowledge of aircraft and services portfolio, probably gained through education and/or experience and interest </span></b></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><b><span>Strategic decision making</span></b></p><br><br></li><li><p><b><span>Fully accountable on his budget and activities</span></b></p><br><br></li></ul><br><p><b><b>Direct Reports: </b></b></p><br><br><p><b><span>Is this a people manager? </span><i>YES</i></b></p><br><br><p><b><span># of Exempt Reports: 25 in Miami + 100 in LAC region </span></b></p><br><br><br><br><p><b><b>Job Dimensions: </b></b></p><br><br><ul><li><p><b><span>The jobholder has the overall responsibility for ensuring Safety of Operations, delivering Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to services sales campaigns through GAM </span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets.</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for Customer Support process adherence in the region</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li><li><p><b><b>Operating Budget (financial terms): </b></b></p><br><br><ul><li><p><b><u>Operating budget: 7,8M USD target in 2026</u></b></p><br><br></li><li><p><b><u>Region Services Sales Order Intake target 2026</u><span>: 308 MUSD</span></b></p><br><br></li></ul></li></ul><br><ul><li><p><b><b>Other dimensions relevant to the position: </b></b></p><br><br><ul><li><p><b><u>Number of customers</u><span>: 17 </span></b></p><br><br></li><li><p><b><u>Airline Fleet in service</u><span>: ~809 aircraft</span></b></p><br><br></li><li><p><b><u>Airline Fleet backlog</u><span>: ~800+ aircraft</span></b></p><br><br></li></ul></li></ul><br><p><b><b>Nature of Contacts: </b></b></p><br><br><ul><li><p><b><span>Internal and External Executive level (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Customers at all levels including CEOs (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Internal Airbus network (all levels and all countries)</span></b></p><br><br></li><li><p><b><span>Influence in a multicultural environment, and strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru)</span></b></p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><br><ul><li><p><b><span>Onsite or remote: 100% on site </span></b></p><br><br></li><li><p><b><span>Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. </span></b></p><br><br></li><li><p><b><span>Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. </span></b></p><br><br></li><li><p><b><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications. </span></b></p><br><br></li><li><p><b><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></b></p><br><br></li><li><p><b><span>Carrying: Occasonally able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </span></b></p><br><br></li><li><p><b><span>Lifting: Occasonally able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></b></p><br><br></li><li><p><b><span>Pushing / Pulling: Occasonally able to push and pull small office furniture and some equipment and tools. </span></b></p><br><br></li><li><p><b><span>Sitting: Daily able to sit for long periods of time in meetings, working on the computer. </span></b></p><br><br></li><li><p><b><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></b></p><br><br></li><li><p><b><span>Standing: Daily able to stand for discussions in offices or on production floor. </span></b></p><br><br></li><li><p><b><span>Travel: able to travel independently and at short notice. 50%</span></b></p><br><br></li><li><p><b><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces. </span></b></p><br><br></li><li><p><b><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></b></p><br><br></li><li><p><b><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></b></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Permanent<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership <JF-FA-EM><p>------</p><br><br>Job Posting End Date: 07.13.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: No high school diploma or G.E.D. equivalent.</li>
<li>Related work experience: No related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> No related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we.</p>
<p>We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>A school receptionist serves as the first point of contact for visitors, students, and staff, providing administrative support and ensuring a welcoming, efficient school environment.<br> Key Responsibilities Front Desk Management: Greet students, parents, and visitors, answer inquiries, and direct them to the appropriate staff or department Communication: Handle incoming and outgoing phone calls, emails, and correspondence, ensuring timely and professional responses Administrative Support: Perform clerical tasks such as data entry, filing, photocopying, report generation, database management, and scheduling appointments Student Assistance: Support students with basic tasks, assist teachers with supervision, and provide first aid or general health services as needed Coordination: Liaise with staff, parents, and external organizations, including government or media agencies, to facilitate smooth school operations Tuition Discount for Dependents Medical Insurance for Self Transportation Professional in appearance Excellent communication and interpersonal skills, the ability to dal confidently with parents, students and senior level management Excellent time management skills and meticulous attention to detail Able to maintain confidentiality Demonstrates energy, enthusiasm and has a good sense of humor Able to work collaboratively and under pressure to meet deadlines Able to act as an ambassador for the school in all dealings with prospective parents and the general public</span> </div>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> No related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li>Aligns current training and development programs to effectively impact key business indicators.</li><li>Develops specific training to improve service performance.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Develop and share training best practices.</li><li>Coordinates strategies across units to ensure cohesiveness and consistency.</li><li>Drives efforts to improve operational efficiencies across properties.</li><li>Translates business priorities into property Training strategies, plans and actions.</li><li>Partners with Director of Human Resources to ensure that property training strategies, plans and actions are in alignment with regional training strategies and the overall strategic Human Resources Department framework for the organization.</li><li>Partners with property Human Resources Manager train Human Resources team members who demonstrate strong functional expertise, creativity and leadership to meet the employee’s relations needs of the property.</li><li>Driving for results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required.</li><li>Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members</li><li>Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</li><li>Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others.</li><li>Ensure that assistance is provided to solve employee problems.</li><li>Ensure that career plans are made for employees.</li><li>Establish a performance assessment system and ensure its continuity.</li><li>Take part in the Emergency Response Teams.</li><li>To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Bachelor`s degree or 2-years degree from an accredited university in Human Resources, Business Administration, or related major</li><li><strong>Experience:</strong> 4 years’ experience in the Training, management operations, or related professional area.</li><li><strong>Foreign Language:</strong> Excellent level of English to be able to write reports according to international standards.</li><li><strong>Courses and Training:</strong> Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li><strong>Computer Literacy:</strong> MS Office applications.</li><li><strong>Skills:</strong> Communicating effectively in writing as appropriate for the needs of the audience. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Scholars International Language School</strong> is seeking to appoint an exceptional and experienced <strong>Head of Primary</strong> for the 2026/27 academic year. The successful candidate will provide inspiring leadership across the Primary phase, driving excellence in teaching and learning, and empowering both students and staff to achieve their full potential. This is an exciting opportunity for a dynamic educational leader committed to delivering high-quality primary education and promoting continuous school improvement.</p> <p> <strong>Key Responsibilities:</strong> </p> <p> </p> <ul> <ul> <li>Provide visionary leadership and direction to the Primary School, ensuring high standards of academic achievement and student personal development.</li> <li>Member of the Senior Leadership Team and collaborate with staff across departments to implement school policies. Share thoughts on curriculum developments and pedagogical enhancements.</li> <li>Oversee curriculum implementation according to academic planning, delivery, assessment, and monitoring in line with national and international standards.</li> <li>Promote a safe, inclusive, and supportive school environment that nurtures student wellbeing and fosters positive behaviour.</li> <li>Work closely with the academic director (dean) to support, mentor, and develop teachers and middle leaders to enhance professional practice and career development.</li> <li>Engage with parents and the wider community to build strong partnerships that support students' academic and personal growth.</li> <li>Manage resources effectively, including budgeting and timetabling, to support the school's vision and goals.</li> <li>Ensure compliance with safeguarding policies and procedures, promoting the welfare of all students.</li> </ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <ul> <li>Plan and deliver engaging History lessons aligned with the curriculum. </li> <li> Assess student progress and adapt teaching to meet individual learning needs. </li> <li> Create a positive, inclusive classroom that promotes critical thinking and active learning. </li> <li> Build strong relationships with students, parents, and colleagues. </li> <li> Collaborate with staff and participate in professional development and school activities.</li> </ul> <p> </p> <p> <strong>Safeguarding Statement:</strong> Safeguarding and promoting the welfare of students is our highest priority. All appointments are subject to background and reference checks.</p> <ul> <li>Tuition Discount for Dependents</li> <li>Medical Insurance for Self</li> <li>Transportation</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Scholars International Language School is seeking to appoint an exceptional and experienced Head of Primary for the 2026/27 academic year.<br> The successful candidate will provide inspiring leadership across the Primary phase, driving excellence in teaching and learning, and empowering both students and staff to achieve their full potential.<br> This is an exciting opportunity for a dynamic educational leader committed to delivering high-quality primary education and promoting continuous school improvement.<br> Key Responsibilities: Provide visionary leadership and direction to the Primary School, ensuring high standards of academic achievement and student personal development.<br> Member of the Senior Leadership Team and collaborate with staff across departments to implement school policies.<br> Share thoughts on curriculum developments and pedagogical enhancements.<br> Oversee curriculum implementation according to academic planning, delivery, assessment, and monitoring in line with national and international standards.<br> Promote a safe, inclusive, and supportive school environment that nurtures student wellbeing and fosters positive behaviour.<br> Work closely with the academic director (dean) to support, mentor, and develop teachers and middle leaders to enhance professional practice and career development.<br> Engage with parents and the wider community to build strong partnerships that support students' academic and personal growth.<br> Manage resources effectively, including budgeting and timetabling, to support the school's vision and goals.<br> Ensure compliance with safeguarding policies and procedures, promoting the welfare of all students.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation Plan and deliver engaging History lessons aligned with the curriculum.<br> Assess student progress and adapt teaching to meet individual learning needs.<br> Create a positive, inclusive classroom that promotes critical thinking and active learning.<br> Build strong relationships with students, parents, and colleagues.<br> Collaborate with staff and participate in professional development and school activities.<br> Safeguarding Statement: Safeguarding and promoting the welfare of students is our highest priority.<br> All appointments are subject to background and reference checks.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution. Ensures integration of departmental goals in game plans Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Ensures new hires participate in the department s orientation program and receive the appropriate new hire training to successfully perform their job Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Maximise the department s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&B products Ensure proper use, protection and maintenance of departmental utensils. Conduct activities to increase customer satisfaction and, enhance service quality. Mentor and Follow-up monthly employees turnover Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Management meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel s policies and procedures: Finance, standards, employees and trainings, outlets and recreation/entertainment Conduct promotional activities to increase sales and conduct meetings for banquet organisations Ensure protection, maintenance and replacement of materials and utensils. Prepare and monitor monthly and annual F&B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department. Contribute to preparing the hotel s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&B Department in line with the facility s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees talents. Take part in the Food Safety Team and attend MR meetings. Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>
<p><h4>Company description<\/h4>\n<p>Accor Hotels & Resorts<\/p>\n<p>We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.<\/p>\n\n<h4>Job description<\/h4>\n\n<h4>Customer relations<\/h4>\n<ul>\n<li>Enhances guest satisfaction through his\/her warm and friendly manner, availability and frequent presence in the hotel<\/li>\n<li>Handles guest comments and complaints, ensuring follow-up<\/li>\n<li>Develops strong relationships with guests with the aim of gaining their loyalty<\/li>\n<li>Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome<\/li>\n<\/ul>\n\n<h4>Professional techniques \/ Production<\/h4>\n<ul>\n<li>Steers and promotes all the F&B points of sale<\/li>\n<li>Ensures that all information is duly passed on to the applicable departments<\/li>\n<li>Organises and supervises the preparation of points of sale according to activity forecasts and product information<\/li>\n<li>Ensures the brand's reference standards are properly applied<\/li>\n<li>Ensures that sales materials are of good quality and ensures that pricing is in line with strategy<\/li>\n<li>In conjunction with the Head Chef, prepares the menus, organises purchases and updates the cooking instructions<\/li>\n<li>Plans changes in the menu, sets prices and organises the work for the day in coordination with the Chef<\/li>\n<li>Is responsible for keeping equipment and furniture in good condition, for keeping machinery and appliances in reliable working order, and for following up technical maintenance<\/li>\n<li>Assures hotel management cover early mornings, evenings, weekends and on bank holidays<\/li>\n<li>Attends meetings for Heads of Department<\/li>\n<li>Passes on the management team's decisions<\/li>\n<li>Knows how all the hotel's departments operate and is able to replace another Head of Department in case of absence<\/li>\n<li>May occasionally be asked to replace the General Manager<\/li>\n<\/ul>\n\n<h4>Team management and cross-departmental responsibilities<\/h4>\n<ul>\n<li>Evolves working methods in line with brand philosophy<\/li>\n<li>Develops team spirit and motivation by creating a good working atmosphere<\/li>\n<li>Supervises recruitments in conjunction with the Points of Sale Managers<\/li>\n<li>Organises the welcome of new employees<\/li>\n<li>Carries out annual performance appraisals on managers under his\/her responsibility, sets targets and ensures that appraisals are conducted for employees<\/li>\n<li>Prepares the training plans in conjunction with the managers under his\/her responsibility<\/li>\n<li>Ensures that work schedules are consistent with activity forecasts for the hotel<\/li>\n<li>Leads working and information meetings and team discussions<\/li>\n<li>Involves and motivates the managers and employees under his\/her responsibility to meet the department's quantitative targets<\/li>\n<li>Ensures compliance with labour legislation in the F&B department<\/li>\n<li>Trains and motivates the team to use the sales pitches and ensures they are put into practice<\/li>\n<\/ul>\n\n<h4>Commercial \/ Sales<\/h4>\n<ul>\n<li>Establishes excellent relations with guests<\/li>\n<li>Prepares the commercial action plan for the department and ensures its implementation<\/li>\n<li>Sets daily sales targets to be met by the team<\/li>\n<li>Is familiar with all the hotel's services and informs guests about them to encourage use<\/li>\n<li>Analyses guests' comments and implements any corrective actions as required<\/li>\n<li>Launches and deploys marketing initiatives in the local area in order to increase revenue<\/li>\n<li>Works in close collaboration with the sales department to ensure high standards of service and satisfaction for meetings customers<\/li>\n<li>Is actively involved in the local area to keep up-to-date with specific issues and needs<\/li>\n<li>Keeps close track of what the competition is doing<\/li>\n<li>Uses creativity and innovation to facilitate commercial operations<\/li>\n<\/ul>\n\n<h4>Management and administration<\/h4>\n<ul>\n<li>Draws up the annual budget for the department and implements any corrective actions required<\/li>\n<li>Ensures that the management results for the department are in line with the hotel's targets<\/li>\n<li>Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines<\/li>\n<li>Adapts department organisation as required and manages headcount for optimum \"prime cost\"<\/li>\n<li>Draws up, implements and ensures that internal checks are carried out<\/li>\n<li>Supervises F&B purchasing and manages stocks<\/li>\n<li>Supervises purchasing for the restaurant and kitchen, manages stocks and checks that AccorShop purchasing targets are met as decided by the brand<\/li>\n<li>Checks inventories that have been carried out<\/li>\n<li>Ensures that food and beverage costs comply with requirements defined by the hotel and the brand<\/li>\n<li>Takes part in \"Debtor\" meetings and implements actions to recover debt<\/li>\n<\/ul>\n\n<h4>Hygiene \/ Personal safety \/ Environment<\/h4>\n<ul>\n<li>Ensures that restaurant areas are kept clean<\/li>\n<li>Ensures that the equipment and cultural assets of the department remain in good condition and working order<\/li>\n<li>Sets up an action plan based on the hygiene analysis results and tracks implementation<\/li>\n<li>Applies the hotel's security regulations (in case of fire etc) and ensures they are respected<\/li>\n<li>Respects the hotel's commitments to the \"Environment Charter\" (saving energy, recycling, sorting waste etc) and ensures they are fulfilled<\/li>\n<li>Is responsible for the security of people and property in the area under his\/her remit<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<p>University degree or college diploma in hotel or F&B management and\/or culinary institute is preferred.<\/p>\n<p>Valid food safety\/food handler\u2019s certification and Smart Serve certification.<\/p>\n<p>Valid Pro Serve certification and must maintain certification.<\/p>\n<p>Minimum of 6 years of progressive leadership within hotel Food & Beverage operations.<\/p>\n<p>Experience managing progressive beverage program in multi-outlet operation, focusing on trends.<\/p>\n<p>Proven ability to drive revenues and profit, without sacrificing colleague and customer experiences with strong business acumen.<\/p>\n<p>Proven ability in menu concept and design, effective marketing, and online reputation management.<\/p>\n<p>Excellent business skills, including pricing, revenue management and cost controls.<\/p>\n<p>Excellent communication, organizational skills and interpersonal skills to assist in problem resolution with guests.<\/p>\n<p>Management experience in a unionized environment is an asset.<\/p><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>DEADLINE FOR APPLICATIONS 15 July 2026-23:59-GMT+02:00 Eastern European Standard Time (Cairo) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). BACKGROUND & PURPOSE OF THE ASSIGNMENT The World Food Programme (WFP) relies on robust, secure, and efficient IT/TC systems to support programme delivery and enable business operations in a complex and evolving environment. As business needs continue to grow and diversify, there is an increasing requirement to strengthen the alignment between IT solutions and operational priorities at the WFP Egypt Country Office level. The purpose of this assignment is to provide strategic leadership and oversight of the WFP Egypt Country Office IT function, ensuring the effective delivery, management, and continuous improvement of IT services, systems, and infrastructure. The incumbent will play a key role in bridging business needs with technology solutions, enhancing service delivery, and ensuring compliance with WFP corporate standards, policies, and architecture. This includes supporting programme-critical systems and data domains, including Cash-Based Transfers (CBT), ensuring that solutions are reliable, secure, and aligned with operational and accountability requirements. The incumbent is expected to effectively engage with external stakeholders mainly government and organizations partnering with WFP in delivery of planned outcomes as per Country Strategic Plan (CSP) and strengthen the use of digital solutions in support of programme and operational objectives. Under this assignment, the incumbent will lead the planning, implementation, and optimization of IT solutions, while strengthening business relationship management, business analysis, and IT project management practices. The role will also ensure that IT infrastructure and services are reliable, secure, and responsive to changing operational requirements, thereby enabling WFP to deliver on its objectives effectively and efficiently. Reporting directly to the Country Director, the incumbent also serves as Head of the Country Office TEC Unit and leads the Country Office's digital transformation agenda, technology governance, and strategic technology investments, ensuring alignment with business priorities, corporate standards, and the evolving needs of the Country Office. KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority) : Support the development of functional work plans, ensuring compliance with wider WFP policies, standards and strategies. Continuously improve guidelines, processes and procedures of Business Relationship Management, Business Analysis and IT Project Management functions. Build and nurture relationships with the business counterparts to understand and anticipate the direction of the business and ensure alignment of provider s solutions with changing business requirements and priorities. Participate in identifying business needs and propose well-researched ideas for new or improved systems, tools and processes that assist meeting WFP objectives. Manage business expectations in servicing business needs and oversee success of solutions, seeking ongoing opportunities to support or increase the business value from those solutions. Propose change and continuous operational improvement that supports business capabilities, by defining needs, modeling the business and recommending solutions that deliver value for business priorities. Communicate business objectives, requirements and process flows, to ensure common understanding and prioritization between stakeholders for their smooth implementation. Test and perform in-depth analysis of IT solutions to ensure they address business objectives, needs, requirements and process flows efficiently and effectively. Manage estimates, business cases, planning, and risk identification to ensure the delivery of IT solutions into the business to agreed time, budget, scope and quality. Manage a team of staff, providing coaching, training and guidance to ensure appropriate development and enable high performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree in Computer Science, Information Technology, Information Systems, Engineering, Innovation and Technology Management, or another relevant field; or a First University degree with additional years of relevant professional experience and/or training.</li><li>Minimum eight (8) years of progressively responsible professional experience in information technology, digital transformation, business systems, or a related field.</li><li>Experience effectively managing IT projects and supervising teams.</li><li>Experience analyzing and translating user requirements into new business processes, systems, and applications.</li><li>Experience overseeing IT operations and infrastructure, ensuring service reliability and alignment with organizational needs.</li><li>Experience leading teams and providing strategic direction, coaching, and performance management.</li><li>Experience contributing to the development of business cases, prioritization of initiatives, and delivery of solutions within agreed time, cost, and quality parameters.</li><li>Experience leading complex IT programmes, projects, and portfolios, including business case development, prioritization, and benefits realization.</li><li>Experience engaging senior internal and external stakeholders, including government entities, partners, and donors, and translating technology investments into business value.</li><li>Experience defining and executing digital transformation strategies, aligning technology investments with business and programme priorities</li><li>Strong knowledge of IT/TC governance, enterprise technology management, cybersecurity, infrastructure, networks, and business continuity practices.</li><li>Demonstrated ability to align technology solutions with business and programme priorities through business analysis, stakeholder engagement, and strategic planning.</li><li>Proven ability to engage in digital transformation initiatives and managing complex technology projects in a multi-stakeholder environment.</li><li>Proven ability to engage with senior leadership, government counterparts, and external partners to drive technology-enabled solutions.</li><li>Strong analytical, problem-solving, communication, and team leadership skills, with the ability to manage competing priorities and deliver results in a dynamic operational environment.</li><li>Strong understanding of business analysis, requirements management, and business relationship management practices.</li><li>Knowledge of programme-critical systems, data governance, and digital solutions supporting humanitarian and development operations is desirable.</li><li>Fluency (Level C) in English and Arabic languages, both written and spoken.</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.</p>
<p>Ensures integration of departmental goals in game plans.</p>
<p>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.</p>
<p>Hires food and beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p>
<p>Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.</p>
<p>Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.</p>
<p>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner.</p>
<p>Manage all business and functions of the F&B Department.</p>
<p>Maximise the department’s profitability through operations.</p>
<p>Manage operations to ensure the highest quality delivery of food and beverage products and service.</p>
<p>Control and analyse the below points:</p>
<ul>
<li>Sales and costs</li>
<li>Display quality and service standards of F&B products</li>
<li>Ensure proper use, protection and maintenance of departmental utensils</li>
</ul>
<p>Conduct activities to increase customer satisfaction and enhance service quality.</p>
<p>Mentor and follow-up monthly employees turnover.</p>
<p>Consolidate business relationships between employees in the department.</p>
<p>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department.</p>
<p>Organise meetings to obtain data and achieve results.</p>
<p>Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region.</p>
<p>Make plans with department managers in order to deliver successful organisations within the hotel.</p>
<p>Attend departmental meetings and the management meeting according to the hotel management calendar.</p>
<p>Update the below areas related to food and beverages according to the hotel’s policies and procedures:</p>
<ul>
<li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li>
</ul>
<p>Conduct promotional activities to increase sales and conduct meetings for banquet organisations.</p>
<p>Ensure protection, maintenance and replacement of materials and utensils.</p>
<p>Prepare and monitor monthly and annual F&B departmental budget.</p>
<p>Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department.</p>
<p>Contribute to preparing the hotel’s income plans and marketing programmes.</p>
<p>Research opportunities for professional self-development.</p>
<p>Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years.</p>
<p>Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval.</p>
<p>Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities.</p>
<p>Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department.</p>
<p>Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis.</p>
<p>Conduct brainstorming sessions and group work to unleash employees’ talents.</p>
<p>Take part in the Food Safety Team and attend MR meetings.</p>
<p>Identify and understand issues, problems, and opportunities; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.</p>
<p>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and carry on necessary trainings.</p>
<p>Provide minimum consumption of currently used items and equipment such as paper and printed materials.</p>
<p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Carry on implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p>
<p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p>
<p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education/Experience:</strong> 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience with applying the main principles and/or different methods.</p>
<p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p>
<p><strong>Courses and training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</p>
<p><strong>Computer literacy:</strong> MS Office applications.</p>
<p><strong>Skills:</strong> Good command of systems and legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems, programmes or software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity and inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>