وظائف نظم و معلومات في مصر

<p>ضمان الأمن والسلامة عبر المرفق بما يتماشى مع الأهداف والمعايير والتعليمات التي يضعها المدير العام وإدارة الفندق ومدير الأمن.</p><p>الاحتفاظ بالسجلات ذات الصلة والعمل على التطوير الذاتي.</p><p>أداء جميع الواجبات الموكلة بالكامل من قبل مشرف الأمن والموظفين الأكبر سناً.</p><p>ضمان سلامة الحياة والممتلكات داخل منطقة المسؤولية المعينة.</p><p>استقبال الضيوف، وتقديم المعلومات والإرشاد، وتوديعهم.</p><p>تنظيم حركة الإنسان والمركبات ودعم التواصل بين المنشأة والأفراد.</p><p>الحفاظ على اليقظة المستمرة ليلاً ونهاراً، gathering المعلومات ذات الصلة وتقديمها للأشخاص المعنيين.</p><p>تقديم الاستجابة الأولية للحوادث مثل الحرائق والتخريب والإصابات والمشاجرات، والإبلاغ عنها للأشخاص المعنيين.</p><p>كن محترماً ومعتدلاً ومهذباً تجاه المدراء والكبراء والزملاء.</p><p>نقل جميع المعلومات ذات الصلة إلى ضابط الأمن التالي خلال تبديل المناوبة.</p><p>إبلاغ مشرف الأمن بجميع التطورات والأحداث التي تحدث ضمن منطقة المسؤولية.</p><p>أن تكون على دراية بالإجراءات الخاصة بالقبض على المجرمين واحتجازهم.</p><p>التأكد من أن جميع الأجهزة والمعدات، مثل أجهزة النداء اللاسلكي والكواشف والهواتف، في حالة صيانة جيدة ونظيفة ومشحونة وتعمل بشكل صحيح.</p><p>إبلاغ المشرف فوراً عن أي تهديد بالمتفجرات أو حزمة مشبوهة وتأمين المنطقة المحيطة.</p><p>المشاركة في فرق الاستجابة للطوارئ.</p><p>التأكد من أن منطقة المناوبة نظيفة ومرتبة ومرتبة.</p><p>حفظ السجلات والدفاتر بشكل صحيح ودقيق والتحقق من التوقيعات.</p><p>مراقبة دخول وخروج الأثاث والمعدات الذي يجري سحبها للصيانة أو الإصلاح وتسجيل هذه الحركات.</p><p>حماية ضيوف الفندق من أي عوامل خارجية قد تسبب الإزعاج.</p><p>جمع المعلومات ومشاركتها مع كبار الموظفين بدلاً من الكشف عنها لأطراف ثالثة.</p><p>عند كتابة تقرير الحادث، تضمين معلومات مفصلة حول الأفراد المشاركين والموقع والوقت وكيفية تطور الحادث وتبعاته.</p><p>التأكد من أن الموظفين الداخليين والخارجيين للمرفق يستخدمون بطاقات الهوية الخاصة بهم.</p><p>تحديد والإبلاغ عن من لا يلتزم، ومتابعة الوضع.</p><p>فحص الوحدات المحيطة والإبلاغ عن أي أشخاص أو مركبات مشتبه بها للمشرف.</p><p>استخدام أدوات الاتصال (أجهزة النداء اللاسلكي، الهواتف) بشكل صحيح ولمهمتها المقصودة.</p><p>الامتثال الكامل لقواعد تبادل المناوبة وضمان انتقال سلس بدون مشاكل.</p><p>ضمان الأمن في المناطق حيث تُستخدم مواد متفجرة أو قابلة للاشتعال لأغراض الترفيه.</p><p>اغتنام جميع فرص التطور الذاتي.</p><p>تصحيح النواقص التي تم تحديدها خلال التفتيش، وتقرير الاحتياجات، والسعي للتحسين المستمر.</p><p>الاعتراف بأن الأنشطة والمعدات المشترية قد تكون لها آثار بيئية.</p><p>المشاركة في الأنشطة التي تهدف إلى حماية التنوع البيولوجي، وتقاسم المسؤوليات، وتعزيز الوعي البيئي، والانخراط في التدريب اللازم.</p><p>التدريبات.</p><p>توفير الحد الأدنى من استهلاك جميع المواد والمعدات المستخدمة حالياً (ورق، مطبوعات، إلخ).</p><p>لتطبيق التحذيرات والتدريبات departmental اللازمة من أجل توفير الطاقة داخل المنشأة.</p><p>لتطبيق المسؤوليات من أجل القضاء على النفايات وجمعها بشكل صحيح، وتقليل التلوث البيئي والآثار الضارة على البيئة.</p><p>تنفيذ جميع المسؤوليات المتعلقة بأنظمة إدارة الجودة المعتمدة في المنشآت.</p><p>تنفيذ جميع الواجبات الأخرى التي يكلف بها المدراء وإدارة الفندق غير المحددة في الوصف الوظيفي.</p><p><strong>المرشح المثالي</strong></p><ul><li>حد أدنى شهادة الثانوية العامة</li><li>خبرة لا تقل عن سنتين في مجال ذي صلة؛ الخبرة الصناعية تعتبر ميزة</li><li>اللغة الأجنبية: غير مطلوبة</li><li>الدورات/التدريب: ندوات/ دورات في المجال ذي الصلة</li><li>إلمام بالحاسوب: غير مطلوب</li><li>المهارات: القدرة على استخدام الأدوات/المعدات الأساسية؛ أداء مهام بسيطة ومتكررة</li></ul>

<p>ضمان الأمن والسلامة عبر المنشأة بما يتوافق مع الأهداف والمعايير والتعليمات التي يضعها المدير العام وادارة الفندق ومدير الأمن. حفظ سجلات ذات صلة والعمل على تطوير النفس. أداء جميع الواجبات المنوطة به من قبل مشرف الأمن وكبار الموظفين بشكل كامل. ضمان سلامة الحياة والممتلكات ضمن منطقة المسؤولية المحددة. استقبال الضيوف، تقديم المعلومات والإرشاد، وتوديعهم. تنظيم حركة المشاة والمركبات ودعم التواصل بين المنشأة والأفراد. الحفاظ على اليقظة المستمرة ليلاً ونهاراً، جمع المعلومات ذات الصلة، وتقديمها إلى الأشخاص المعنيين. تقديم الاستجابة الأولى للحوادث مثل الحرائق والتخريب والإصابات والشجارات، والإبلاغ عنها إلى الأشخاص المعنيين. التحلي بالاحترام والتوسط واللباقة تجاه المدراء والكبار والزملاء. تمرير جميع المعلومات ذات الصلة إلى ضابط الأمن التالي أثناء تسليم الوردية. إعلام مشرف الأمن بجميع التطورات والأحداث التي تقع ضمن منطقة المسؤولية. أن يكون على دراية بإجراءات القبض على المجرمين وتوقيفهم. التأكد من أن جميع الأجهزة والمعدات، مثل أجهزة اللاسلكي، الكواشف، والهواتف، مُعتنى بها جيداً، ونظيفة، ومشحونة وتعمل بشكل صحيح. الإبلاغ فوراً عن أي تهديد بالعبوات الناسفة أو حزمة مشبوهة وتأمين المنطقة المحيطة. المشاركة في فرق الاستجابة للطوارئ. التأكد من أن منطقة الورديّة نظيفة ومرتبة ومرتبة. حفظ السجلات والبيانات بشكل صحيح ودقيق، والتحقق من التواقيع. مراقبة دخول وخروج الأثاث والمعدات التي تتم إزالتها للصيانة أو الإصلاح وتسجيل هذه الحركات. حماية ضيوف الفندق من أي عوامل خارجية قد تسبب إزعاجاً. جمع المعلومات ومشاركتها مع كبار الكادر بدلاً من كشفها لأطراف ثالثة. عند كتابة تقرير الحادثة، تضمين معلومات تفصيلية عن الأفراد المعنيين، والمكان، والوقت، وكيفية تطور الحادث، وتبعاته. التأكد من استخدام العاملين داخل المنشأة لبطاقاتهم التعريفية عند الدخول أو الخروج. تحديد والإبلاغ عن من لا يمتثلون ومراقبة الوضع. فحص الوحدات المحيطة والإبلاغ عن أي أشخاص أو مركبات مشبوهة للمشرف. استخدام وسائل الاتصال (أجهزة اللاسلكي، الهواتف) بشكل صحيح وللغرض المقصود. الالتزام الكامل بقواعد تبديل الورديات وضمان انتقال سلس بدون مشاكل. ضمان الأمن في المناطق التي يُستخدم فيها مواد متفجرة أو قابلة للاشتعال لأغراض الترفيه. اغتنام جميع الفرص للتطوير الذاتي. تصحيح النواقص المحددة أثناء التفتيش، الإبلاغ عن الاحتياجات، والسعي للتحسين المستمر. الاعتراف بأن الأنشطة والمعدات المشتراة قد تترك آثاراً بيئية. المشاركة في الأنشطة الرامية إلى حماية التنوع البيولوجي، وتقاسم المسؤوليات، وتعزيز الوعي البيئي، والمشاركة في التدريب اللازم. التدريبات. توفير الحد الأدنى من استهلاك جميع المواد والمعدات المستخدمة حالياً (الورق، المطبوعات، إلخ). تنفيذ التحذيرات والتدريبات اللازمة في القسم من أجل توفير الطاقة داخل المنشأة. تنفيذ المسؤوليات من أجل القضاء على وجمع النفايات بشكل صحيح، وتقليل التلوث البيئي والآثار الضارة للبيئة. القيام بجميع المسؤوليات المتعلقة بأنظمة إدارة الجودة المعمول بها في المنشآت. أداء جميع الواجبات الأخرى التي يكلف بها المدراء وإدارة الفندق غير المحددة في الوصف الوظيفي.</p><p><strong>المرشح المطلوب</strong></p><p>التعليم: الحد الأدنى دبلوم ثانوية عامة</p><p>الخبرة: لا تقل عن سنتين في مجال ذي صلة؛ خبرة في الصناعة ميزة</p><p>الغة الأجنبية: غير مطلوبة</p><p>الدورات/التدريب: ندوات/دورات في المجال ذي الصلة</p><p>إتقان الحاسب الآلي: غير مطلوب</p><p>المهارات: القدرة على استخدام أدوات/معدات أساسية؛ أداء مهام بسيطة ومتكررة</p>

<p>ضمان الأمن والسلامة عبر المنشأة بما يتماشى مع الأهداف والمعايير والتعليمات التي وضعها المدير العام، وإدارة الفندق، ومدير الأمن. حفظ والسجلات ذات الصلة والعمل على التطوير الذاتي. أداء جميع الواجبات المنوطة به من قبل مشرف الأمن وكبار الموظفين بشكل كامل. ضمان سلامة الحياة والممتلكات داخل منطقة المسؤولية المعينة. استقبال النزلاء، تقديم المعلومات والإرشاد، وتوديعهم. تنظيم حركة البشر والمركبات ودعم التواصل بين المنشأة والأفراد. المحافظة على اليقظة الدائمة ليلاً ونهاراً، وجمع المعلومات ذات الصلة وتقديمها إلى الأشخاص المناسبين. تقديم الاستجابة الأولية للحوادث مثل الحرائق، والتخريب، والإصابات، والشجارات، وتبليغ الأشخاص المعنيين. التحلي بالاحترام والاعتدال واللباقة تجاه المدراء وكبار الموظفين والزملاء. نقل جميع المعلومات ذات الصلة إلى ضابط الأمن التالي أثناء تسليم الوردية. إبلاغ مشرف الأمن عن جميع التطورات والفعاليات التي تحدث ضمن منطقة المسؤولية. التعرف على إجراءات القبض على المجرمين وتوقيفهم. التأكد من أن جميع الأجهزة والمعدات، مثل أجهزة اللاسلكي، وكواشف الأمان، والهاتفين، مُعتنى بها جيداً ونظيفة ومشحونة وتعمل بشكل صحيح. إبلاغ المشرف فوراً عن أي تهديد بوجود قنبلة أو طرد مشبوه وتأمين المنطقة المحيطة. المشاركة في فرق الاستجابة للطوارئ. التأكد من بقاء منطقة الوردية نظيفة ومرتبة ومرتبة. حفظ السجلات والتوثيق بشكل صحيح ودقيق، والتحقق من وجود التوقيعات. متابعة دخول وخروج الأثاث والمعدات التي تُنقل للصيانة أو الإصلاح وتسجيل هذه الحركات. حماية نزل الفندق من العوامل الخارجية التي قد تسبب الإزعاج. جمع المعلومات ومشاركتها مع كبار الموظفين بدلاً من كشفها لأطراف ثالثة. عند كتابة تقرير الحادث، يجب تضمين معلومات تفصيلية عن الأفراد المعنيين والمكان والوقت وكيفية تطور الحادث وآثاره. التأكد من أن الموظفين الداخلين والخارجين من المنشأة يستخدمون بطاقات الهوية الخاصة بهم. التعرف على من لا يمتثل والإبلاغ عنهم ومراقبة الوضع. فحص الوحدات المحيطة والإبلاغ عن أي أشخاص أو مركبات مشبوهة للمشرف. استخدام أدوات الاتصال (أجهزة لاسلكي، هواتف) بالشكل الصحيح ولغرضها المقصود. الالتزام الكامل بقواعد تبادل الورديات وضمان انتقال سلس دون مشاكل. ضمان الأمن في المناطق التي تُستخدم فيها مواد متفجرة أو قابلة للاشتعال لأغراض التسلية. الاستفادة من جميع الفرص للتطوير الذاتي. تصحيح النواقص التي تبرز أثناء التفتيش، والإبلاغ عن الاحتياجات، والسعي نحو التحسن المستمر. الاعتراف بأن الأنشطة والمعدات التي تم شراؤها قد تكون لها آثار بيئية. المشاركة في الأنشطة الهادفة إلى حماية التنوع الحيوي، وتقاسم المسؤوليات، وتعزيز الوعي البيئي، والمشاركة في التدريبات اللازمة. تدريبات. توفير الحد الأدنى من استهلاك جميع المواد والمعدات المستخدمة حالياً (ورق، مطبوعات، إلخ). تنفيذ التحذيرات والتدريبات الإدارية اللازمة بهدف توفير الطاقة داخل المنشأة. تنفيذ المسؤوليات من أجل القضاء على النفايات وجمعها بشكل صحيح، وتقليل التلوث البيئي والإضرار بالبيئة. القيام بجميع المسؤوليات المتعلقة بأنظمة إدارة الجودة المطبقة في المنشآت. تنفيذ جميع الواجبات الأخرى التي يكلف بها المديرون وإدارة الفندق وليس مذكوراً في الوصف الوظيفي.</p><p><strong>الملف الشخصي المرغوب للمرشح</strong></p><p>التعليم: الحد الأدنى شهادة الثانوية العامة</p><p>الخبرة: خبرة لا تقل عن سنتين في مجال ذي صلة؛ والخبرة في الصناعة تعتبر ميزة</p><p>اللغة الأجنبية: غير مطلوبة</p><p>الدورات/التدريب: ندوات/دورات في المجال ذي الصلة</p><p>المعرفة الحاسوبية: غير مطلوبة</p><p>المهارات: القدرة على استخدام الأدوات/المعدات الأساسية؛ أداء مهام بسيطة ومتكررة</p>

Share Point Administrator<br>We are seeking a skilled Share Point Administrator to support and maintain Share Point Server and Project Server (PWA) environments hosted on AWS. The ideal candidate will have hands-on experience with Share Point administration, troubleshooting, workflow management, and cloud-hosted environments.<br>Key Responsibilities<br>Administer and support Share Point Server and Project Server (PWA) environments. Manage Share Point site collections, web applications, content databases, service applications, and user permissions. Configure, maintain, and troubleshoot Share Point workflows using tools such as Nintex, Share Point Designer, and Power Automate. Monitor system performance, availability, and storage utilization. Support AWS-hosted Share Point infrastructure, including EC2, RDS, S3, IAM, and Cloud Watch. Assist in Share Point migration and upgrade projects, including on-premises to AWS migrations. Troubleshoot issues related to Share Point services, search functionality, workflows, and integrations. Support backup, recovery, patching, and maintenance activities. Ensure compliance with security policies and operational standards. Maintain technical documentation and operational procedures. Collaborate with cross-functional teams to resolve incidents and implement platform improvements. Provide end-user and technical support for Share Point-related issues.<br>Requirements Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.4–7 years of experience in Share Point administration and support. Hands-on experience with Share Point Server (2016/2019 or later). Experience supporting Project Server / Project Web App (PWA) is preferred. Experience working with cloud-hosted environments, preferably AWS.<br>Technical Skills Share Point Server Administration Site Collection Management Share Point Permissions & Security Service Applications Administration Share Point Search Configuration Workflow Administration (Nintex, Share Point Designer, Power Automate)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To support the information security controls team by ensuring the proper enforcement of the developed identity related security policies in alignment with the set identity access management &amp; governance security strategy and roadmap. In addition to enforce a proper governance model for the Identity and Access Management across the different applications, infrastructure and systems, including monitoring of identity related policy violations, as well as handling of the different identity access security approvals and reviews. Conduct the annual review and update of the area s processes, procedures and policies with the adherence to the developed SLAs. This includes mainly the review of the People &amp; Human Resources Security Policy, the Physical &amp; Environmental Security Policy and the Identity Related Access Management Procedures. Design and Develop the Identity and Access Management (IAM) Governance program and ensure proper management of the IAM governance activities including developing the different applications security matrices, mapping the different IT roles to their relevant business activities, identifying sensitive access, segregation of duties policies, etc. Liaise with the different business departments to develop an inventory of business activities, mapped to the relevant applications roles, through which sensitive and critical business activities are identified and setup on the IAM platform with appropriate risk ratings. Develop a comprehensive segregation of duties policy across the different business activities and ensure the same is maintained on the IAM platform to control SOD access violations and alert on the same. Liaise with IT Security IAM team to conduct annual review over the applications security matrices to reflect any changes on the matrix and ensure access is granted according to the conducted business activity with no segregation of duties policy violations. Ensure the proper management of the bank s identities according to the developed Human Resources and Physical &amp; Environmental Security Policies through liaising with IT Security Identity &amp; Access Management for the effective utilization and proper setup over the Identity &amp; Access Management, the Privileged Access Management and the Security Access Management platforms. Monitor and track the violations to the developed identity related security policies to ensure the necessary disciplinary actions take place. This includes unjustified Local Admin Privileges, Segregation of Duties Policy Violations, unacceptable use of the bank s resources, etc. Maintain the standard operating procedures (SOP), for the different access management approvals and ensure proper adherence to the set SLA. Provide security controls approvals over identity related access requests, similar to VPN Access, Sensitive Applications Access, Local Admin Privileges, to ensure proper business justification is in place and according to the defined process and SLA. Support the implementation of the key strategic business initiatives and projects through the development of the necessary security access matrix mapped to the staff s job titles and business activities. Define the necessary physical access controls for CIB s headquarters, buildings and branches and work with the relevant teams to ensure proper implementation and enforcement of the same. Support the different HR Re-Structure activities to update the different security access matrix mapped to the staff s new job titles and business activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree of Engineering, Computer Science, Information Security or equivalent</li><li>Officer: Minimum 4 - 6 years of experience in IT, Information Security and/or Governance, Risk and Compliance</li><li>Senior Officer: 6 - 8 years of experience in IT, Information Security and/or Governance, Risk and Compliance</li><li>Risk management background</li><li>Recommended Certifications: SANS Global Information Assurance Certification (GIAC) CISM</li><li>Mandatory Certifications: ISO 27001:2013 Lead implementer</li><li>Skills</li><li>Very Good command of English and Arabic languages</li><li>Very Good Communication skills</li><li>Very Good Time Management skills</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><strong>Job Purpose</strong></span>: To support the information security controls team by ensuring the proper enforcement of the <br>developed identity related security policies in alignment with the set identity access management &amp; <br>governance security strategy and roadmap. In addition to enforce a proper governance model for the <br>Identity and Access Management across the different applications, infrastructure and systems, <br>including monitoring of identity related policy violations, as well as handling of the different identity <br>access security approvals and reviews.</p><br><ul><li>Conduct the annual review and update of the area’s processes, procedures and policies with the adherence to the developed SLAs. This includes mainly the review of the People &amp; Human Resources Security Policy, the Physical &amp; Environmental Security Policy and the Identity Related Access Management Procedures.</li><li>Design and Develop the Identity and Access Management (IAM) Governance program and ensure proper management of the IAM governance activities including developing the different applications’ security matrices, mapping the different IT roles to their relevant business activities, identifying sensitive access, segregation of duties policies, … etc.</li><li>Liaise with the different business departments to develop an inventory of business activities, mapped to the relevant applications’ roles, through which sensitive and critical business activities are identified and setup on the IAM platform with appropriate risk ratings.</li><li>Develop a comprehensive segregation of duties policy across the different business activities and ensure the same is maintained on the IAM platform to control SOD access violations and alert on the same.</li><li>Liaise with IT Security IAM team to conduct annual review over the applications’ security matrices to reflect any changes on the matrix and ensure access is granted according to the conducted business activity with no segregation of duties policy violations.</li><li>Ensure the proper management of the bank’s identities according to the developed Human Resources and Physical &amp; Environmental Security Policies through liaising with IT Security Identity &amp; Access Management for the effective utilization and proper setup over the Identity &amp; Access Management, the Privileged Access Management and the Security Access Management platforms.</li><li>Monitor and track the violations to the developed identity related security policies to ensure the necessary disciplinary actions take place. This includes unjustified Local Admin Privileges, Segregation of Duties Policy Violations, unacceptable use of the bank’s resources, etc.</li><li>Maintain the standard operating procedures (SOP), for the different access management approvals and ensure proper adherence to the set SLA.</li><li>Provide security controls approvals over identity related access requests, similar to VPN Access, Sensitive Applications’ Access, Local Admin Privileges, to ensure proper business justification is in place and according to the defined process and SLA.</li><li>Support the implementation of the key strategic business initiatives and projects through the development of the necessary security access matrix mapped to the staff’s job titles and business activities.</li><li>Define the necessary physical access controls for CIB’s headquarters, buildings and branches and work with the relevant teams to ensure proper implementation and enforcement of the same.</li><li>Support the different HR Re-Structure activities to update the different security access matrix mapped to the staff’s new job titles and business activities.</li></ul><br> <br> <span>Qualifications</span><br><span></span><ul><li>Qualifications &amp; Experience</li><li>Bachelor’s degree of Engineering, Computer Science, Information Security or equivalent</li><li>Officer: Minimum 4 - 6 years of experience in IT, Information Security and/or Governance, Risk and Compliance</li><li>Senior Officer: 6 - 8 years of experience in IT, Information Security and/or Governance, Risk and Compliance</li><li>Risk management background</li><li>Recommended Certifications:</li><li>SANS Global Information Assurance Certification (GIAC)</li><li>CISM</li><li>Mandatory Certifications:</li><li>ISO 27001:2013 Lead implementer</li><li>Skills</li><li>Very Good command of English and Arabic languages</li><li>Very Good Communication skills</li><li>Very Good Time Management skills<br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role holder will be supporting Bupa Global with collecting and validating crucial data. The types of information that is handled may vary according to business needs but will include Know Your Customer (KYC) requirements. Other data types could include up to date contact information such as email addresses, contact preferences and payment information (for example ensuring that we have a credit card on file</p><p>How you ll help us make health happen:</p><ul><li>Reach out to customers to gather essential information</li><li>Review and verify received data, ensuring systems are accurately updated</li><li>Handle customer queries with professionalism and empathy, especially around data collection concerns</li><li>Escalate cases appropriately, such as when supporting vulnerable customers</li><li>Adapt communication style to meet individual customer needs, offering clear and detailed explanations where required</li></ul><p>The primary contact method used will be email (with white mail as needed) although you should feel comfortable contacting customers over the phone where required. Send chasers based on response and open rates. Accurately maintain and update customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact. Comply with all regulatory and governance requirements Achieve all targets for contact handling, turnaround times and quality. Participate in regular 121s and team meetings with your manager. Support new team members. Completing all compulsory regulatory training on time Be a role model for the team demonstrating outstanding personal behaviours and performance. Contribute to the continuous improvement process by challenging existing process and contributing ideas for improvement. Apply changes to existing process according to Bupa policies and processes. Take responsibility for ensuring that the system records reflect up to date data with internal and external customers so that enquiries can be dealt with quickly and efficiently. Ensuring members contact details are up to date on the system. Use agreed levels of authority and previous experience to make effective business decisions. Take ownership of the enquiries and liaise between departments to provide a seamless service to members. Support new team members throughout their learning curves. Ensure that the team objectives are met throughout the year.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Extensive customer service experience</li><li>A track record of achieving and exceeding productivity and quality targets</li><li>Highly customer focused</li><li>Extensive billing experience</li><li>Strong background in medical insurance</li><li>Medical degree (required)</li><li>Advanced proficiency in Excel and Power BI</li><li>Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.</li><li>Ability to give and receive feedback to / from all business areas</li><li>Excellent written and verbal communication skills - Be able to clearly articulate information required from an internal or external customer either by drafting a bespoke letter, e-mail or over the telephone</li><li>Excellent problem solving and prioritization skills, with close attention to detail and initiative are essential, together with the ability to make sound business decisions.</li><li>Relevant qualification in data analysis or related studies useful but not essential</li><li>A high level of competency in all Microsoft software is desirable</li><li>Fluent written and spoken skills in both English and Arabic</li><li>Ability to deal well with people from various different backgrounds/cultures.</li><li>Ability to work to targets under pressure.</li><li>Ability to work well alone, as well as part of a team.</li><li>Ability to be empathetic but maintain professional attitude.</li><li>Customer service experience, preferably in a financial or insurance setting is preferred</li></ul><p></p></section>

About the Role To support the Benefits & Wellness Operation and Development team members in the design and rollout plans for all projects, initiative, as well as manage vendor management, stakeholder’s management and support with generating any needed reports.<br>Responsibilities Serve as a primary contact for vendors & Search for corporate deals and promotions to employ employees. Serves as liaison and information resource for Employees by Assisting them regarding benefits issues and inquires. Monitoring and researching latest benefits trends. Provide assistance in all Benefits programs (Recognition, Wellbeing, Seasonal initiatives) End-to-end management of the purchase order and invoicing process. Ensures the accuracy of all benefits enrollments in the HRIS and provide vendors with accurate eligibility information. Manage Wellbeing Page: data update & Consultants/Sessions Registration. Manage i Etisalat Page: updates. Maintain employee benefits filing systems and ensure benefits changes are entered appropriately. Assists with new-hire orientations/induction and explain benefits self-enrollment system. Distributes benefits enrolment Forms and determines eligibility. Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments. Performs quality checks of benefits-uploaded data. Audit Corporate offers Quality through Satisfaction ratings and Investigate escalated employee feedback Generate benefits reports as per needed<br>Qualifications Bachelor degree in (HR/Management/Business Administration). Minimum 1-2 years Business Experience. Excellent computer skills: ability to run analysis and generate reports, excel is required. Familiar with labor law practices.

The ideal candidate will have strong expertise in Jira administration, workflow automation, system customization, and platform support, with the ability to deliver scalable solutions that meet business requirements. Responsibilities Administer, configure, and maintain Jira, Jira Service Management (JSM), and Confluence. Manage and support Jira Data Center environments, ensuring platform stability, performance, and security. Design, customize, and optimize workflows, screens, permissions, issue types, and automation. Develop and maintain custom solutions using Script Runner, JMWE, and other Atlassian marketplace apps. Build dashboards, reports, and analytics using Eazy BI to support business decision-making. Implement system enhancements, change requests, and new feature configurations based on business needs. Perform application maintenance, upgrades, patching, and platform health monitoring. Troubleshoot technical issues and provide timely resolution for platform-related incidents. Collaborate with cross-functional teams to gather requirements and deliver effective Atlassian solutions. Ensure adherence to best practices for governance, security, and system administration.<br>Qualifications Bachelor's degree in Computer Science, Management Information Systems, or a related field. Minimum 3 years of hands-on experience in Jira Administration. Proven experience administering Jira Data Center. Strong expertise in Script Runner, JMWE, and Eazy BI. Solid experience with Jira, Jira Service Management (JSM), and Confluence administration. Experience in application maintenance, upgrades, and platform support. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication skills with good command of English

The ideal candidate will have strong expertise in Jira administration, workflow automation, system customization, and platform support, with the ability to deliver scalable solutions that meet business requirements. Responsibilities Administer, configure, and maintain Jira, Jira Service Management (JSM), and Confluence. Manage and support Jira Data Center environments, ensuring platform stability, performance, and security. Design, customize, and optimize workflows, screens, permissions, issue types, and automation. Develop and maintain custom solutions using Script Runner, JMWE, and other Atlassian marketplace apps. Build dashboards, reports, and analytics using Eazy BI to support business decision-making. Implement system enhancements, change requests, and new feature configurations based on business needs. Perform application maintenance, upgrades, patching, and platform health monitoring. Troubleshoot technical issues and provide timely resolution for platform-related incidents. Collaborate with cross-functional teams to gather requirements and deliver effective Atlassian solutions. Ensure adherence to best practices for governance, security, and system administration.<br>Qualifications Bachelor's degree in Computer Science, Management Information Systems, or a related field. Minimum 3 years of hands-on experience in Jira Administration. Proven experience administering Jira Data Center. Strong expertise in Script Runner, JMWE, and Eazy BI. Solid experience with Jira, Jira Service Management (JSM), and Confluence administration. Experience in application maintenance, upgrades, and platform support. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication skills with good command of English

Key Responsibilities:monitor key performance indicators, and ensure 100% delivery of Service Level Agreements (SLAs). Oversee team members' performance metrics, including workload distribution, customer satisfaction scores, complaint trends, and quality assurance evaluations. Implement performance improvement plans for underperforming staff. Identify service delivery gaps and optimize operational workflows to drive efficiency and effectiveness. Conduct regular one-on-one meetings with team members to address concerns, enhance skill sets, support career development, and manage overall team building and performance. Handle administrative duties for the team, including shift scheduling, attendance reporting, and facilitating the offboarding process. Anticipate and assess operational risks, escalating critical issues to senior management in a timely manner. Enforce information security protocols within the team and fully cooperate with the Information Security department on all related matters.<br>Qualifications:Bachelor's degree or above,Fluent in English(speaking and reading) Min. 2 years of experience in customer service, with at least 2 years in a team management or supervisory role. Strong interpersonal and communication skills, with the ability to quickly understand client needs and conduct effective employee coaching sessions. High resilience under pressure and a strong sense of responsibility. Proficient in Windows operating systems and standard office software (e.g., Microsoft Office Suite). Knowledgeable about the BPO (Business Process Outsourcing) industry landscape, with the ability to anticipate client needs and respond proactively to market changes

Egy Bell is hiring a Junior Accountant for an advertising agency located in the 6th of October.<br>Key Responsibilities<br>* Record and process financial transactions in the accounting system.* Assist with accounts payable and accounts receivable activities.* Prepare and maintain accounting records, invoices, and supporting documents.* Perform bank and account reconciliations.* Assist in preparing monthly, quarterly, and annual financial reports.* Support the month-end and year-end closing processes.* Help maintain the general ledger and update financial data.* Assist with payroll processing and related documentation.* Support internal and external audit activities by providing required information.* Ensure compliance with company policies and accounting procedures.* Organize and maintain financial files and records.* Perform other accounting and administrative duties as assigned.<br>Qualifications<br>* Bachelor’s degree in Accounting, Finance, or a related field.* 0–2 years of accounting experience (internship experience may be considered).* Basic understanding of accounting principles and financial reporting.* Proficiency in Microsoft Excel and Microsoft Office applications.* Familiarity with accounting software is an advantage.* Good numerical and analytical skills.<br>Skills & Competencies<br>* Attention to detail and accuracy.* Strong organizational and time-management skills.* Ability to work independently and as part of a team.* Good communication and interpersonal skills.* Problem-solving and analytical thinking.* Ability to handle confidential information professionally.<br>Preferred Qualifications<br>* Internship or training experience in accounting or finance.* Familiarity with ERP systems such as SAP, Oracle, or Odoo.* Progress toward professional certifications (e.g., CPA, ACCA, CMA) is a plus.

Company Description Smouha for Consulting & Outsourcing is a leading provider of project management and consultancy services focused on delivering customized solutions to enhance efficiency and innovation across various industries. With a skilled team, we guide clients through complex projects, ensuring timely delivery, budget adherence, and optimal outcomes. Our services encompass strategic planning, process optimization, risk management, and change implementation. By fostering collaboration with our clients, we tailor strategies to meet unique business needs and drive impactful results.<br>Role Description This is a full-time, on-site role for a BIM Manager located in Alexandria. The BIM Manager will oversee Building Information Modeling (BIM) processes, manage BIM coordination, and support virtual design and construction efforts across projects. Responsibilities include collaborating with multiple stakeholders, ensuring detailed BIM implementation, facilitating effective communication among teams, and promoting adherence to industry standards and best practices.<br>Qualificationsflunet in English is a must Proficiency in Building Information Modeling (BIM) processes and software Expertise in BIM Coordination and the ability to manage multidisciplinary collaboration Knowledge of Virtual Design and Construction practices to enhance project workflows Strong background in Architecture and familiarity with Mechanical, Electrical, and Plumbing (MEP) systems Exceptional organizational and problem-solving skills A bachelor’s degree in Architecture, Mechanical Engineering, or a related field is preferred Experience in delivering large-scale construction or design projects is a plus Strong written and verbal communication skills

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder<br><br>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.<br><br>18,000 trained professionals350+ locations worldwide Fortune 500Globally unified systems<br><br>Job Description<br><br>As an Agent – Ocean Import, you will ensure the timely and accurate movement of freight and information while delivering a high level of customer service.<br><br>You will support daily operations, coordinate shipments, and maintain strong communication with customers and internal teams.<br><br>Operations<br><br>Open and manage import files in the system Receive and verify shipping documents Process shipments in line with company procedures Monitor shipments and provide status updates Ensure accurate and timely invoicing Maintain accurate data entry in operational systems Follow customer SOPs and compliance requirements<br><br>Customer Service<br><br>Communicate with customers promptly and professionally Coordinate with overseas offices and service providers Resolve issues or escalate when needed Maintain strong working relationships with customers<br><br>Qualifications<br><br>Bachelor’s degree or equivalent Basic understanding of freight forwarding or logistics Good computer skills (Microsoft Office – Excel, Word) Good communication skills in English (written and verbal) Strong attention to detail and organization Ability to work in a team and manage daily tasks effectively Positive attitude and willingness to learn<br><br>Additional Information<br><br>Expeditors offers excellent benefits:<br><br>Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program

Responsible for defining, implementing, and overseeing the organization’s data governance framework. This role ensures that data is properly managed, classified, and used in compliance with both internal policies and external regulations. The role includes managing data ownership, metadata management, and data quality practices. By providing a clear structure for how data is handled and accessed, the Data Governance Section Head helps ensure data value across the organization.<br>Developing the Data Governance Framework:Design and implement a comprehensive data governance framework, covering data ownership, data classification, policies, and procedures. Establish clear roles and responsibilities for Data Stewards, Data Owners, and Data Users, ensuring accountability for data management throughout the organization<br>Metadata Management:Develop and manage a metadata management framework, ensuring that all data is properly cataloged, classified, and tagged with appropriate metadata to improve discoverability and usability. Implement tools to track data lineage, ownership, and metadata, ensuring users can access information on the data’s source, transformation processes, and usage. Ensure metadata is maintained, updated, and standardized across the organization to enhance data quality and governance processes.<br>Collaboration with Stakeholder:Collaborate with business unit leaders to align governance policies with business objectives and data usage needs. Partner with the IT team to integrate data governance principles into data management systems and infrastructure. Work closely with the Data Security to ensure that governance policies align with security requirements and protect sensitive data.<br>Data Quality and Data Lifecycle Management:Ensure data quality by developing guidelines for data accuracy, consistency, and completeness in collaboration with the Data Quality team. Manage the data lifecycle, ensuring that data is governed properly from creation to archival and deletion, in accordance with retention policies. Support the Master Data Management (MDM) strategy, ensuring that master data is consistent and reliable across systems.<br><br>Educational Requirements: A Bachelor’s or Master’s degree in Information Systems, Data Science, Business Administration, or related fields.<br>Special Certification or Training: Preferred to be certificated in Data Governance (e.g., CDMP, DGSP) or equivalent. Training in Metadata Management and Data Classification tools and techniques.<br>Required Industry Experience: At least 6-8 years of experience in data governance, data management, or related fields. Experience in creating and managing metadata management frameworks and data governance programs for large organizations.<br>Technological Requirements: Knowledge of Data Quality Tools (Informatica Data Quality, Talend, Trillium). Experience with Metadata Management & Data Cataloging Tools (Collibra, Apache Atlas, Alation, Microsoft Purview). Experience with Data Warehousing Solutions Familiarity with Master Data Management (MDM) and data lineage tracking.<br>Language Requirements: Fluent in English.

Company Description RED | Real Estate Domain provides a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key locations including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company offers an end-to-end, customer-focused journey that combines industry expert advice, statistics, and technology-enabled tools with a bundle of value-added services. Through first-hand market information and digital applications, RED helps clients make well-informed decisions quickly and efficiently. RED collaborates with a wide network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects. This environment offers team members exposure to diverse property portfolios and strong industry partnerships. Role Description The Property Consultant role at RED is a full-time, on-site position based in Cairo, Egypt. The role involves advising clients on suitable residential and commercial properties, supported by market data, project information, and internal tools. Day-to-day tasks include meeting and following up with prospective and existing clients, understanding their needs and budgets, presenting property options, conducting site visits, and coordinating with developers and internal teams. The Property Consultant is expected to manage the sales cycle from lead generation and qualification through negotiations and closing, while maintaining accurate records in CRM systems. The role also includes providing ongoing customer service, staying informed about market trends and new projects, and representing RED’s values and standards in all client interactions. Qualifications Strong Consulting and Real Estate knowledge, with the ability to analyze property options and advise clients based on data and market trends. Excellent Communication and Customer Service skills for building rapport, understanding client needs, and delivering a positive client experience. Proven Sales skills, including lead generation, negotiation, and closing deals in a target-driven environment. Familiarity with the Cairo and greater Egypt real estate markets, especially key areas such as New Cairo, New Capital, Sheikh Zayed, and coastal destinations. Ability to work on-site, manage client meetings and property visits, and maintain organized documentation and CRM records. Fluency in spoken and written English and Arabic; strong presentation skills are an advantage. Previous experience in real estate, property consultancy, or related fields is preferred. Bachelor’s degree in Business, Real Estate, Marketing, or a related discipline is beneficial.

Company Description Caribbean Trust Businessmen Services | CTrust Global is a government-authorized agent providing residence and citizenship by investment services in Dominica, Grenada, Saint Lucia, St. Kitts & Nevis, Cyprus, Antigua & Barbuda, Portugal, Greece, and other jurisdictions. Operating for more than 12 years, the company has built a strong reputation in citizenship and second passport programs, as well as residence by investment solutions, with a focus on client satisfaction and confidentiality. CTrust Global is officially recognized as an immigration and investment program representative, maintaining long-term consultative relationships with clients and delivering services in a timely, professional manner. As the company expands across Europe, Canada, and Caribbean countries, it continues to emphasize accessibility, professionalism, and tailored support for investor immigrants seeking residency and citizenship options. Role Description This is a full-time, on-site Sales Team role based in Cairo, Egypt. The Sales Team member will engage prospective clients interested in citizenship and residence by investment programs, provide detailed information on available country options, and guide them through the consultation and application processes. Daily responsibilities include responding to inquiries, conducting needs assessments, preparing proposals, and maintaining accurate records in the company’s CRM or client management systems. The role involves coordinating with internal operations and legal teams to ensure clients receive up-to-date information on program requirements, timelines, and documentation. The Sales Team member is expected to meet sales targets, follow up with leads, support ongoing client relationships, and represent the company professionally in meetings and presentations. Qualifications Strong sales and client relationship skills, including lead qualification, consultative selling, and follow-up. Excellent communication and interpersonal abilities, with proficiency in English; Arabic or additional languages are an advantage. Ability to understand and explain complex immigration, investment, and legal program details clearly and accurately. Experience working with CRM or client management tools, and comfort with standard office software and online communication platforms. Previous experience in immigration services, financial services, real estate, or investment advisory is preferred. High level of integrity, discretion, and commitment to protecting client privacy and confidentiality. Strong organizational and time-management skills, with the ability to handle multiple clients and deadlines. Bachelor’s degree in Business, Marketing, Law, International Relations, or a related field is beneficial. Willingness to work on-site in Cairo, Egypt, and collaborate within a diverse, international team.

<ul><li><p>الإجابة على الأسئلة حول المنتجات أو الشركة.</p></li><li><p>الإجابة على استفسارات الطلاب.</p></li><li><p>الحفاظ على سجلات المكالمات وتدوين المعلومات المفيدة.</p></li></ul><p></p><p><strong>المتطلبات</strong></p><ul><li><p>سنة واحدة من الخبرة في نفس الوظيفة.</p></li><li><p>درجة البكالوريوس (مطلوبة).</p></li></ul><ul><li><p>القدرة على تعلم المنتجات والخدمات ووصفها/شرحها للمحتملين.</p></li></ul><ul><li><p>مهارات اتصال وتعامل مع الآخرين ممتازة.</p></li><li><p>هادئ الأعصاب وقادر على تحمل الرفض.</p></li><li><p>مهارات تفاوض مميزة مع القدرة على حل القضايا والشكاوى.</p></li></ul><p></p>

<p>·          قدم استكشاف وحل مشاكل متقدمة للأجهزة والبرمجيات والشبكات عند التصعيد.</p><p>·          تركيب وتكوين وترقية أجهزة الكمبيوتر والبرمجيات وأنظمة التشغيل والتطبيقات.</p><p>·          تشخيص وحل القضايا المتعلقة بالطابعات والسائقين وأنظمة التشغيل وأجهزة الكمبيوتر.</p><p>·          استكشاف ودعم تطبيقات المؤسسة وخدمات البريد الإلكتروني</p><p>·          تشخيص المشكلات المتعلقة بالشبكة والتنسيق closely مع فريق الشبكة للحل.</p><p>·          إنشاء وإدارة حسابات Active Directory، إعادة تعيين كلمات المرور، وضمان الامتثال لبروتوكولات الأمان.</p><p>·          الحفاظ على تخطيط ووثائق بنية الشبكة السلبية.</p><p>·          الحفاظ على جرد شامل ومحدث لجميع أصول تكنولوجيا المعلومات (الأرقام التسلسلية، عناوين IP، البرمجيات، المستخدمين المعينين، المواقع).</p><p>·          إجراء فحوصات دورية وأنشطة صيانة وتقييم الأجهزة للاهلاك والترقية أو الاستبدال.</p><p>·          المتابعة مع البائعين الخارجيين للصيانة وقضايا الضمان أو العروض التقنية.</p><p>·          إعادة توزيع التذاكر عند الضرورة وضمان الإغلاق في المواعيد ضمن اتفاقيات مستوى الخدمة.</p><p>·          تقديم الإرشاد والدعم لفريق مكتب الخدمة لتحسين كفاءة الحل وجودة الخدمة.</p><p>·          إعداد والحفاظ على الوثائق الفنية وأدلة التثبيت وشروحات استكشاف الأخطاء.</p><p>·          التأكد من امتثال جميع الأعمال لسياسات تكنولوجيا المعلومات والمعايير وأفضل ممارسات الأمن.</p><p>القيام بأي واجبات إضافية يكلف بها المدير المباشر.</p><p><strong>المتطلبات</strong></p><p><strong>المؤهلات التعليمية : </strong></p><ul><li><p>درجة البكالوريوس في علوم الحاسوب أو نظم المعلومات أو مجال ذي صلة.</p></li><li><p>شهادة ITIL Foundation (مفضلة)</p></li></ul><p><strong>الخبرة :</strong>·          </p><ul><li><p>الحد الأدنى من 3 سنوات للدعم الفني و6 سنوات في أدوار الدعم الفني العالي.</p></li><li><p>الخبرة في التعامل مع التصعيدات ودعم بيئة متعددة المواقع تعد ميزة.</p></li></ul><p><strong>المهارات التقنية : </strong></p><ul><li><p>التمكن من تقنيات مايكروسوفت.</p></li><li><p>مهارات قوية في استكشاف أخطاء الأجهزة وتثبيت البرامج.</p></li><li><p>الخبرة في تعريفات السائقين، وتحديثات النظام، وتكوين النظام.</p></li><li><p>معرفة بأساسيات الشبكات وبيئات المجال المستندة إلى النطاق.</p></li><li><p>القدرة على كتابة الوثائق الفنية وأدلة المستخدم</p></li></ul><p></p>